Hello, I have an HTC HERO I got from a client to repair. The phone only vibrates and stays stuck in the image HERO. I can get into HBOOT and Fastmode manually. I tried using adb shell but the phone was not detected. I don't know if the client had it in usb debugging mode or not or even if it is rooted. So I tried flashing it with the rom in the micro Sd card. In HBoot the phone detects the image but does not flash it. Also the phone has no backup.
This is the image I am using HEROIMG_Hero_HTC_WWE_1.76.405.1_R3_WWE_release_signed.
The phone shows
HERO CVT SHIP S-ON
HBOOT-1.76.0007 (HERO 10000)
RADIO-6.35.15.14
and some other little details. Am I doing this right? Is this the correct image? I have read a bit but nothing seems to work. I truly appreciate your help. Tnx.
Did the client install an update? (Peep update)
I installed it on my phone and got the same issues
with the standard firmware.
It hangs on the green HTC logo with white background.
See this thread below:
http://forum.xda-developers.com/showthread.php?t=990698
I don't know how to fix it so i finally called HTC.
Hopefully they are willing to fix it.
I got it rooted, so i hope they don't see that.
The RUU update from the HTC site doensn't work because the software
of my phone is newer.
Tnx thespeed. Hello I managed to install the ROM but it tells me "CID INCORRECT". I used HEROIMG_Hero_HTC_WWE_2.73.405.5_WWE_release_signed and renamed it HEROIMG.zip and it went through. I read that I have to do a gold card but it does not boot up. Anyone with suggestions plz.
Related
Hi everyone,
I'm new to android and I might have commited a homicide against my phone. I had RA132 recovery installed then updated the software with Lox's 2.1 hero test rom. My Radio upgraded to that one from Eclair. Today, I tried to use root application to get root access on my phone and it ended up badly. I was at step where you download image and spl files, it said ok and I rebooted the phone in RAv132 recovery mode. I used flash update.zip option and then phone said 'flashing/writing hboot complete', I tried to reboot it but it froze for a second then shut down and never came back. I've tried various methods to boot into recovery or fastboot but the PC doesn't recognize it with either adb or fastboot. I can't even get into the initial hero logo screen, the phone is just dead for good. Is there any chance I can revive my hero? Should I talk to HTC customer support maybe? I've searched many forums and pages and (unfortunately) didn't find anyone who had unbricked their phones.
Thanks for prompts answers
Hey everyone,
This is my first post here..and I need your help!! I have my friends HTC Hero (GSM), unlocked, non-rooted, and stuck on the "Hero" boot screen..I've tried everything from soft and hard reset, to getting into recovery mode, but nothing works..when I hold the power+home button, I get an image of a warning triangle with a phone infront of it.. I tried doing a factory reset by holding back+home and power, it took me to the fastboot screen, but that was useless.... PLEASE HELP.
I know that my friend got here by doing an OTA software update via wifi, and his internet connection disconnected in the middle of the update...the phone froze then he restarted and boom..the rest is history...
I'm using Mac OS X Snow Leopard..just FYI..
Thanks...waiting for your replies!!!
Tee
What network is it on? You'll need to find the HTC RUU for that particular network to return it back to stock, run that with your phone hooked up and in fastboot I think.
And you'll need openRUU aswel, use the search.
Sent from my HTC Hero using XDA App
ddotpatel, thanks for the reply!!
Like I said, it's a factory unlocked GSM HTC Hero..no specific network ...
I tried openruu..but it wont recognize the device in fastboot...so I took it to the office today, on a windows 7 pc..the usb drivers installed..the phone is recognized in fastboot but not in ADB...i have no clue why..
Tried flashing RUU WWE i found here in xda, but didnt work..its an issue with ADB i guess..
any more insights?
Sorry pal, I must have missed that bit,... OK, so the WWE RUU should be the right one....
I think installing the latets HTC sync should do it (on your work machine).
If that fails,.... ....
... in fact, you may aswel just start from here to be sure I reckon,....
BTDAG's EPIC GUIDE.....
[Guide] Drivers & RRU Errors Solved
Hello Developers,
I bought a used HTC Hero Europe.
The Hero is 1,5 years old.
It worked how it should work.
When I was home after I bought it, the device asked for an update.
I installed the update, and it began updating. After it was done, the known White HTC screen showed up, and then it began.. I waited an half our but the screen stayed. I thought it was frozen, so I removed the battery and started it up again, but the same screen..
That night i put the Hero on and went to sleep. When I woke up, the battery was empty, so it didn't work.. I did the following steps:
-Volume-down button and power button, and reset the device, didn't help.
-Installed the drivers on pc, and put it in the computer via HBOOT and FASTBOOT usb, the pc saw the device (not the sd-card) but HTC Sync didn't.
-I tried to install the RUU which came from the HTC site, but that didn't work. Tried 3 others, but they didn't work either. Fail 140/141
-Tried to downgrade, but it didn't saw a number which should be shown. The solution was to reinstall the drivers but that didn't work either.
-Holding the [HOME] and [POWER] button shows a phone with a red triangle.
Please help me!
Gerjannn
Do you know if the phone was rooted beforehand or if it had a custom recovery or rom installed. And what was the update it asked you to install?
No, I don't know both of things, I can ask the guy I bought it from if it is rooted.
I'll do that today and post when he mailed back.
if rooted, flash the recovery image, wipe all and install a custom rom
if not rooted, take it to htc
Okay, well, I think my warranty is void, so I better don't bring it to HTC, or am I wrong? I don't know if it's rooted, will know it soon.
The phone never has been rooted. Is it now easier to fix the phone?
Ok, are you able to boot into fastboot?
Sent from my HTC Hero using XDA App
Yes, I am.
I tried to see the device with cmd and then type adb devices, the cmd shows the serial number of my Desire HD but the HTC Hero serial number isn't shown.. I reinstalled the drivers a few times but that didn't work.
When I pass to see the serial number I think I can downgrade it. But reinstalling the drivers doesn't help to show the serial number, anyone has an idea to fix that?
Thanks in advance.
I bought a used Sprint HTC EVO 3D in ebay, knowing it had a boot loop problem as described by the seller. Before buying, I researched to see if I can possibly fix the issue, and at that time I saw a few ways to do it. Unfortunately, now that I have the phone and tried those ways, my phone is still stuck in a boot loop.
This is what I've done so far:
1) Received the phone w/ HBOOT 1.5 (unlocked using HTC method).
2) I tried to flash TWRP 2.1.1, TWRP 1.0.3, ClockWork Mod 4.0.1.4, ClockWork Mod 5.8.0.1, and 4EXT RC3. The flashing seems to work as indicated by fastboot (it says OKAY after flashing).
3) I tried launching the recovery via fastboot command line and also tried launching recovery via power cycle while holding volume button down. Neither method allowed me to get to recovery. I would see the HTC logo, and then boot loop.
Other things I've tried:
1) Relock the phone.
2) Run the latest RUU (Sprint 2.17.651.5). I also tried the PG86IMG version. Flashing seems to succeed either way. But when I reboot, boot loop is still there. ROM doesn't boot.
Other things I've tried:
1) With the relocked phone, I did the HBOOT 1.4 downgrade and was successful downgrading.
2) I ran the RUU (Sprint 1.13.651.7) after the successful downgrade as described in the downgrade method so that I can try the Revolutionary S-OFF if my ROM boots.
3) The RUU succeeds, but the phone is still stuck in boot loop. ROM doesn't boot.
Again, the only thing that seems to work is fastboot commands. Adb commands don't work since the ROM doesn't even boot up.
I'm not sure if there's anything else I can do with the phone. I'm thinking now this may be a hardware issue. But before I send it in to HTC, I'd like to get opinions from the experts out there to see if there's anything else I can try.
Thanks!!!
none
Try to plug it into your computer, open a command prompt and type.
"adb reboot recovery"
Just like you see it, that should get you into recovery so you can flash a new rom onto it. And if you can swing it, by a new one next time lol
As stated above, adb commands won't work since you need a bootable ROM in the first place.. My EVO 3d reboots right after the first HTC logo pops up.. I've also tried launching recovery via fastboot command line and via power cycle and holding volume down button and selecting recovery. Both methods just reboots the phone and reboots over and over til I pull the battery out.
exact same problems, any help?
i have the exact same problems as Alpine Man.
tired everything, and i was hoping that if i downgraded to hboot 1.4, everything would be ok in terms of bootloops, but no =[
Can anyone shed light on this, software issue? hardware issue?
Anyone have a solution for this? or just send it to htc/
Have u tried installing new custom Rom?
I can't remember the creator's name but the file name is EVO 3d v2. I used the file to fix my bootloop. It's actual use is to relock ur bootloader back and it also install the ruu file. But it worked for me.
It might help u too. Maybe give a shot.
Sent from my AWESOME HTC EVO 3D. Click THANKS if u find my post is helpful.
I tried everything... And nothing fixed it. I finally sent it to HTC. They replaced the motherboard and all is well again.
i've read almost every guide availble regarding bootloop problems. my sister's evo 3d has no problems whatsoever. mine won't boot for anything!! have to go to work now but i will try it when i get home. if that doesn't work i'll probably have to send it in too.
alpineman - does the 1 year manufacturer warranty transfer over when you buy the phone used off ebay? i got my phone in great condition on ebay, with no mention of bootloop problems =[ . i'm not with sprint. i bought the phone hoping to flash it to metro. do i call htc instead of sprint? i'm not really sure how this warranty thing works.
any help is greatly appreciated thanks!
HTC did not ask for receipt, proof of ownership, or whether I had an active Sprint contract. They went by the serial number to determine warranty status. This is the 2nd HTC phone I had to do this with. Both times, no warranty problems whatsoever.
that's great! if all else fails, i'll give them a call on monday. thanks for the help!
good news! Come came back from HTC with new motherboard, boots up nicely now. I haven't done anything to it yet.
Bad new: the battery cover doesn't sit nice and flush anymore, its kinda crooked
It's sooo minor i almost don't wanna bother with HTC, but physically it was mint when I sent it in.
Need help
Hi can any one help, I am trying to gain S-Off on my Evo 3D, hboot 1.49.0018, I have Htc sync driver (Sync Un Installed)
adb devices command works fiine and gives me the serial number
but any other command with adb or fastboot it stucks on waiting for device.
Please Please Help me.
Regards,
Hi All,
I was trying to convert my ATT HTC One (Android 4.3; Hboot 1.55) to International version using the thread: [HOW TO] Convert AT&T/Rogers/T-Mobile HTC One to EU International One. (I had converted my old HTC One which I lost successfully using this thread in past.)
But when I got my new HTC One, I immediately OTA updated it to 4.3 and thus my HBoot also updated to 1.55. (I am a noob and didnt know it updated OTA will update to Hboot to 1.55 which is not compatible with revone to gain S-off. But anyways...)
So yesterday, I gained S-off using rumrunner. Had to root and install custom recovery to do that. Everything was fine until I gained S-off.
As I was S-off now, I decided to go ahead and start converting my Att HTC One to international version. So I started at Step # 4a of above mentioned thread.(I started at 4a bz steps before that are used to gain s-off using revone).
After I completed step 4a, and as menrioned in the thread, HTC One got stuck at 3/4 completed green status bar. And after that when I restarted my phone nothing is showing up. Screen is black and my computer gives me message that device connected could not be recognized. I never got the grey htc screen.
I cannot reboot into adb or recovery. if i hold the power button(10+ secs) phone vibrates. If I turn press the power button again the red led will turn on but screen is still black.
Please tell me i am not screwed and there is a way to fix this.
I really appreciate any kind of help.
You guys rock
P.S: I have searched the forum if someone has had same problem but couldnt find any, if you know any thread that already has solution to this please direct me to it.
striderr05 said:
Hi All,
I was trying to convert my ATT HTC One (Android 4.3; Hboot 1.55) to International version using the thread: [HOW TO] Convert AT&T/Rogers/T-Mobile HTC One to EU International One. (I had converted my old HTC One which I lost successfully using this thread in past.)
But when I got my new HTC One, I immediately OTA updated it to 4.3 and thus my HBoot also updated to 1.55. (I am a noob and didnt know it updated OTA will update to Hboot to 1.55 which is not compatible with revone to gain S-off. But anyways...)
So yesterday, I gained S-off using rumrunner. Had to root and install custom recovery to do that. Everything was fine until I gained S-off.
As I was S-off now, I decided to go ahead and start converting my Att HTC One to international version. So I started at Step # 4a of above mentioned thread.(I started at 4a bz steps before that are used to gain s-off using revone).
After I completed step 4a, and as menrioned in the thread, HTC One got stuck at 3/4 completed green status bar. And after that when I restarted my phone nothing is showing up. Screen is black and my computer gives me message that device connected could not be recognized. I never got the grey htc screen.
I cannot reboot into adb or recovery. if i hold the power button(10+ secs) phone vibrates. If I turn press the power button again the red led will turn on but screen is still black.
Please tell me i am not screwed and there is a way to fix this.
I really appreciate any kind of help.
You guys rock
P.S: I have searched the forum if someone has had same problem but couldnt find any, if you know any thread that already has solution to this please direct me to it.
Click to expand...
Click to collapse
Im having the same issue right not so far couldn't find a fix yet first time doing this and blamm black screen of death
x3reme85 said:
Im having the same issue right not so far couldn't find a fix yet first time doing this and blamm black screen of death
Click to expand...
Click to collapse
If your on a windows 8.1 PC what happen is the RUU downgraded your hboot and windows no longer can see the phone. Most likely your phone is not dead you just need a windows 7 PC to redo all the steps of running the RUU