[Q] Mobile network wont reconnect. - Atrix 4G Q&A, Help & Troubleshooting

Hi,
When I go in a dead zone (Montreal underground metro) and lose my network signal, the phone will not reconnect unless I force it using the airplane widget.
This happens randomly.
Anyone else have this issue?
Thanks,
The Internetzz

Same thing happens to me in the NYC subway, but sometimes not even airplane mode will bring it back up I have to restart the phone to get signal back.

That's what just happen to me. Any one gets any idea?

I just exchanged one on Saturday, AT&T didn't even question it. I told them that it was random, and I had to reboot the phone to get my data service to reconnect. Now the replacement is starting to do the same thing...

Symptom 1: randomly losing signal (H+ and cellular) and getting red circle. (reboot required)
Symptom 2: after exiting a dead zone, network wont hook back on (red circle). I have to enable then disable airplane mode. Happened once or twice that I had to force a reboot.
As far as speed, I get ~3194 kbps down and 57 kbps up... It's kinda sucking.

Phone replaced. Same problem so far. I hope the next update will fix this because they do not want to exchange my phone (you have used it for over 30 minutes)... Lesson learned. Never buy the phone directly from the carrier.

i have the same problem with my motorola defy. reconnect sometimes needs over 30 minutes. sometimes a manual network selection does the trick, but sometimes i get a simcard not allowed error. really annoying bug! no one any idea for a fix or an app that solves this?

I currently have the same issue every time I go through the tunnel on the train. I had the same issue with my MyTouch3g and it was rectified when I updated the radio...so a radio upgrade would be nice

Related

[Q] Service Dying, Same Time Every Night

This has happened to me twice (in a row) lately. At around 8PM EST those two nights, service on my phone just disappears. The only way to get signal back was to remove my battery while the phone was on (soft reset) and everything went back to normal again.
Does anyone know the cause of this minor glitch?
Is it the Rom?
The kernel?
Or just the phone itself?
I need the answer to this ASAP because I have about 6 more days before my 30 day refund gives way. If it's the phone I would like to get a replacement before it's too late.
SpectraDawn said:
This has happened to me twice (in a row) lately. At around 8PM EST those two nights, service on my phone just disappears. The only way to get signal back was to remove my battery while the phone was on (soft reset) and everything went back to normal again.
Does anyone know the cause of this minor glitch?
Is it the Rom?
The kernel?
Or just the phone itself?
I need the answer to this ASAP because I have about 6 more days before my 30 day refund gives way. If it's the phone I would like to get a replacement before it's too late.
Click to expand...
Click to collapse
the only way to tell if its the phone is to revert back to stock and test it out. Its very odd that you're getting data loss at the same time everyday....i dont have an explanation for that.
Tower maintenance perhaps? Try switching to airplane mode for a few minutes and then turn airplane mode off and see if service returns. If the tower drops off for a short time, your phone may initially query the tower often but then after a couple of minutes, switch to querying at a much lower rate to save battery. Pulling the battery and re installing forces the phone to query at the higher rate - much the same way that switching on and off airplane mode might.
Just a thought. I've had similar issues in my area where the tower would drop out at the same time for several days.
Good luck!
nyydynasty said:
the only way to tell if its the phone is to revert back to stock and test it out. Its very odd that you're getting data loss at the same time everyday....i dont have an explanation for that.
Click to expand...
Click to collapse
I will try that and see if there is any difference.
FESCSteve said:
Tower maintenance perhaps? Try switching to airplane mode for a few minutes and then turn airplane mode off and see if service returns. If the tower drops off for a short time, your phone may initially query the tower often but then after a couple of minutes, switch to querying at a much lower rate to save battery. Pulling the battery and re installing forces the phone to query at the higher rate - much the same way that switching on and off airplane mode might.
Just a thought. I've had similar issues in my area where the tower would drop out at the same time for several days.
Good luck!
Click to expand...
Click to collapse
The thing about the tower issue is that I thought the same thing. But my roommate has ATT and every time I had no service, he had full bars. The first time this happened I talked to an ATT rep and he was confused as well on why that would happened. Suggested returning my phone if it happened again, which it did.
I'll see if it happens again tonight

[Q] Anyone else having a problem with WIFI disconnecting every few hours?

The only problem I have with the new EVO is it will disconnect from WIFI every few hours forcing me to turn WIFI on and then off again. Anyone else have this problem or is it just me?
Sent from my EVO using xda premium
So far, mine has been rock solid on two routers. Hopefully you didn't get a bum unit.
Sent from my EVO LTE using XDA
i personally haven't had this problem, but you are not alone:
http://forum.xda-developers.com/showthread.php?t=1671744
everyone is complaining about disconnect/reconnect there.
Yes.
Sometimes it's fine sometimes it's not.
I left in the car came back and it didn't reconnect to WIFI on it's own.
Even if I did a WIFI scan it would not reconnect.
Toggled WIFI and it reconnected fine.
FYI, I am rooted.
I have that problem...have had to reconnect 3 times today. No way to tell if you're disconnected either (besides not being able to hit websites, email, play store, etc).
I've had this happen to me a few times. Even with 3g actually. Anyone else experiencing 3g disconnects/reconnects?
Sent from my E4GLTE on XDA.
so, finally this is happening to me this morning, after 2 days of rock solid wifi. this morning I noticed when I turn screen on, wifi was off but connected itself real quick as I was unlocking it. I know it was disconnected because then I got 2 emails and gtalk messages that SHOULD HAVE come trough and notified me half hour prior.
I've been messing with the wifi sleep and power settings ever since, sending myself chat requests to test. it seems 20 minutes is the cutoff time before wifi drops to one bar or disconnects. this is a problem as chat messages should be pushed instantly, not when it gets around to reconnecting itself.
I've tried all different "yes no"options under keep wifi awake, power, etc etc and it seems 20 minutes either disconnects wifi or goes into some low-power wifi that is too weak to get push notifications. it seems to me it checks once every half hour for notifications if "never keep wifi from sleeping" is checked. again, this is a HUGE problem for things like chat programs, fring, anything that uses internet to communicate and not the 3g network.
again,I wasn't having thus problem for the last 2 days till I woke up this morning. This phone isn't getting secret background updates is it?? it still would need to tell me it downloaded and ask if I want to install, right??
me thinks this has to do with network scanning, for lte, as there is no connect or stay connected options for lte,I assume its gonna auto connect and disconnect to save battery like the thunderbolt did. I think its auto low-powering the wireless chip too except 3g in the same manner, unless never disconnect wifi during sleep is checked, and then it just turns it on and off. well,I have one of those weak internal-antenna routers so when it goes low-power, it can't stay connected of or moves or someone walks between me and the router. its a big problem to get chat notifications and Skype calls half hour later than they were sent because my phone is in done kind of auto-power-saving mode. I've spent the last 4 hours messing with this issue.
someone help!!
This morning my WiFi was connected without having to turn WiFi off/on again. I checked the other thread mentioned and my 'Keep Wi-Fi on during sleep' option is already set to 'Always'. I haven't rooted my phone yet so everything is stock.
For me it will show WiFi at the top as if it is connected but I try to do anything online and it won't work till I turn it off/on again. At that point I will receive any old notifications too.
I know for sure it's not my router because my Galaxy Tab continues to work just fine. I also have 3 computers connected to the WiFi with no issues.
Going to try a few more things and fiddle with the 'Best Wi-Fi Performance' option as well even though my signal shows full.
HTC!!!!! its always two steps forward, one step back!! something happened to my phone overnight because now connectivity is just jacked after the phone goes into sleep mode. no new apps installed
its true! the one X forums have way more relevant info than the evo forums have. they have a fix for this, but you have to be rooted. i also found this, which works for our evo:
http://blog.onthegosolutions.com/index.php/2012/05/01/hidden-power-saver-menu-htc-one-x/
How to access the hidden power save menu
Mine seems to not be staying connected when I let the phone sleep for a while. No problems while I am using it or signal dumping just when it's sleeping. I have my settings set to never. Annoying, hopefully fixed with a software update.
After setting the best wifi performance option on it seems that my notifications and wifi work better. Not sure how much this drains the battery though since I am at my desk with it charging most the time.
Sent from my EVO using xda premium
Papichulo06 said:
I've had this happen to me a few times. Even with 3g actually. Anyone else experiencing 3g disconnects/reconnects?
Sent from my E4GLTE on XDA.
Click to expand...
Click to collapse
This started happening to me yesterday, as well as the phone rebooting when it attempts to connect to Veriz -- err, roaming data. I've also had the issue where I had to toggle WiFi to get it to connect to an AP again; these issues used to happen to my OG EVO way back when, so this has to be some sloppy software change management on HTC's part. My EVO's going back to Sprint; I don't pay to beta test.
I already posted in the other thread, but will say this.
Please call sprint and voice your issue. If/when they have enough complaints, someone at htc will look into it and it will hopefully be part of the next update.
Btw, I think one of the triggers is no wifi activity. If you're getting push email every 45-60 min, then wifi remains on. If not, then it shuts off after about an hour.
The hidden power settings applies only to when the battery is low (25 or 15% remaining). Either way, it doesn't fix the problem.
Notch another one with this issue.
I had the issue even when I turned on my phone for the first time. I connected to the wifi during setup and couldn't activate my dropbox because of lack of connection.
Once I got through setup, I turned off wifi, turned it on and it worked again.
But there has been a few other times, especially when I first enter a wifi spot, I need to turn off and turn on.
It is quite annoying. And like somebody else said, there is no way of knowing this until you try something.
this seriously is a huge problem. google voice calls don't come through, emails don't come, anything internet connection. once you on off it,I had 8 missed calls, ten work emails, etc etc. plus if it thinks its connected, shows the wifi bar, but not actually connected, it fubars your 3g data connection for a few minutes trying to connect to something. I am furious about this as I didn't have this problem my first two days with this beautiful phone. now I'm seeing the ugly side, and I don't like it. and I'm not rooted yet so I can't fix it!!!!
the google voice phone calls do NOT come through, and this is a major major problem. wtf was htc thinking??
I wonder if a suitable work around might be to use some wifi keep alive widget running that pings the router every 30-60 minutes...?
I'm not sure, someone more knowledgeable will have to let us know. I imagine it won't without being a huge battery drain. shouldn't auto sync do that anyway? I'll look and try later tonight if don't hear from any experts
I'm not sure what autosync is? I use k9 mail setup with imap/push.

[Q] Phone keeps disturbing speakers after returning home

So I have a rather strange problem.
You all know those interference noises a phone causes while receiving a SMS or a call.
If I'm home the whole day I have no problem with those noises. I only have them occasionally when i get an sms or something like that.
But when I leave the house for uni for example and return later my speakers are constantly humming and it doesn't really stop. It will only stop after I turn on airplane mode and turn it back off.
Also during that time the battery drains rapidly. It's about 10% per hour.
I've had that problem with the stock rom and then went through all Resurrection Remix Versions since 2.1, but the only difference was the volume and the sound of the interference. But it never went away.
Currently I'm on Resurrection Remix 2.4 with Siyah 3.3.2 and Modem Version I9100DXLP9.
I guess I could try all diferent modem versions and look if it fixes the problem. But since I don't really know what I have to do to start it, it's a little tricky to check if it is really fixed. I only know for certain that the problem occurs after returning from uni.
Here's a screenshot of the battery drain of today.
It contains:
1. night
2. leaving the house and listening to beyond pod on my way to uni (first awake period)
3. while in uni checking the time
4. driving back, listening to beyond pod, playing on gbadroid
5. at least you see the gap in the wifi status, that's where i turned on and off the airplane mode
the prblm is radiowaves tht interfere the electronic devices,well i don kno wat settings or any tweaks u on,,,but a good idea is to check if ur cordless phone,oven,tv all r placed at far distance as per electronic rules,an yes sometimes these things happen.its not neccesary tht it takes place for all..during my studies we had this project on y the tv gets mass disturbance during lunch hrs,see the real prblm was the oven ,behind the wall and the phone,very clearly the oven will on,cause its lunch time an ppl usd to make calls cause it was free time too..so check ur devices an post
If you mean that another device is disturbing the speakers, then I can tell you that that is definitely not the case since the interference stops once I turn the phone off.
Also I don't think that any device is interfering with my phone because the problem vanishes after I reboot.
I wrote before that it suffices to turn on airplane mode and turn it back off, but today that also wasn't enough. The disturbance went away, but the battery drain stayed. So I turned the phone off, removed the battery, waited a few secs, put it back in and turned it on again. After that the battery percentage dropped instantly from 19% to 12% but since then it has stayed at 12%.
I made another Screenshot:
I think I have an idea what could be causing the problem. I think it has to do with GSM/UMTS.
Where I live there is hardly any UMTS connection. So I guess, when I leave the house and come into UMTS region my phone switches to that, but after I get home it has problems switching back to GSM and that's what's causing the noise.
It's only a wild guess, but I try to confirm it during the next days. I just switched to UMTS only. That means I have hardly any connection at home, but I'll see wether that helps my problem...
dolphx said:
I think I have an idea what could be causing the problem. I think it has to do with GSM/UMTS.
Where I live there is hardly any UMTS connection. So I guess, when I leave the house and come into UMTS region my phone switches to that, but after I get home it has problems switching back to GSM and that's what's causing the noise.
It's only a wild guess, but I try to confirm it during the next days. I just switched to UMTS only. That means I have hardly any connection at home, but I'll see wether that helps my problem...
Click to expand...
Click to collapse
UMTS ought not provide the same sort of interference. I don't know the technical reason anymore, but my understanding is that only 2G induces that kind of interference in other circuitry.
That's why I think maybe it's stuck switching between UMTS and GSM and everytime it switches to GSM it interferes with my speakers and that constant switching is causing the battery drain.
I guess it could have something to do with the fact that there is no reception in my lecture hall at all.
I will have to try to track down wether that constant disturbance and battery drain only happens after the phone hasn't had any reception for a longer period of time or if it is always after I leave the house.
So today I was again in that mentioned lecture hall and after returning home the speakers again wouldn't shut up.
I noticed a little downward arrow in the connection bar. I don't really know what that's doing there since I have wifi active and no data connection.
After a while disturbing the speakers and not getting really good signal it changes to UMTS. The disturbance is gone but so is my connection.
After a reboot the arrow and the disturbance are gone. So I guess there is some data connection that is stuck or something like that?

[Q] [q] 3g/4g/1x battery issues

SO i have this common problem. Anytime i'm somewhere with a bad signal, my phone gets really hot and battery get really low.
The phone gets stuck syncing, so i manually turn off sync and kill any ongoing sync. But it happens even when the signal really isn't bad.
For example tonight, it said i had 3g, but i wasn't getting any data. So i went outside and still 3g. I turn airplane mode on.. then off again, then presto i have 4g.
I think something is happening where it gets stuck in 3g or 1x with no data, and it makes no attempts to go back to 3g, or back to 4g, it just sits there burning up my battery.
SO a: should the phone ever get really hot to the touch ? (The back.. it's the battery that is warm i'm sure)
b. What i can i do so it will stop being so stupid and pick up the good 4g when it's clearly there...
c. I just have to stop this losing battery power in 20 min flat problem. My wife has the same phone and she has no such problems.
I can tell it's doing it as i can fell my pocket getting hot. That shouldn't happen in my opinion.
What software are you running stock of other?
It's not a glitch, this isn't Wreck it Ralph.
Stock
Sent from my ADR6410LVW using xda app-developers app
See the attached for tonight's drain .
Sent from my ADR6410LVW using xda app-developers app
weren't there reports of people having an issue like this with the phone getting stuck when switching from 3g / 4g? i'm wanting to say i've heard of stock phones doing that and a replacement phone fixed it. unless you want to keep using a manual effort to force it back like what you are doing with airplane mode...
I've had similar issues in low signal areas (unfortunately that is the norm where I work). It doesn't happen all the time, maybe once a week where the phone gets really hot even when not in use. I reboot to fix.
I was running Viper for months and it happened with both stock and that ROM. Running CM10.1 now, and I'll see if that changes anything.
Sorry, but I guess I have nothing to add for cause or solution, just thought I'd share having the same issue.
danjfoley said:
SO i have this common problem. Anytime i'm somewhere with a bad signal, my phone gets really hot and battery get really low.
The phone gets stuck syncing, so i manually turn off sync and kill any ongoing sync. But it happens even when the signal really isn't bad.
For example tonight, it said i had 3g, but i wasn't getting any data. So i went outside and still 3g. I turn airplane mode on.. then off again, then presto i have 4g.
I think something is happening where it gets stuck in 3g or 1x with no data, and it makes no attempts to go back to 3g, or back to 4g, it just sits there burning up my battery.
SO a: should the phone ever get really hot to the touch ? (The back.. it's the battery that is warm i'm sure)
b. What i can i do so it will stop being so stupid and pick up the good 4g when it's clearly there...
c. I just have to stop this losing battery power in 20 min flat problem. My wife has the same phone and she has no such problems.
I can tell it's doing it as i can fell my pocket getting hot. That shouldn't happen in my opinion.
Click to expand...
Click to collapse

[Q] Data takes ~15 min to turn on after leaving wi-fi

I recently purchased a USED S4 Active, and I am having an unusual problem with it.
I will leave my house in the morning. ALl during my drive to work, my data does't work. It's on, it just doesn't have "4g" at the top, and I can't use the internet, etc. Toggling the data does not help, neither does resetting the phone. About the time I get to work (after about a 15 minute drive), my data pops back on.
Today, at work, my phone connected to a stray wifi connection (One that I have used before, so my phone remembered it) just for a minute or two. Once it disconnected from the wi-fi, my mobile data was gone. Just like when I leave my house: It was gone for about 15 minutes, just like before, and then just popped back on like everything was OK.
I don't THINK this is an issue with my particular phone, but if it is I need to know so I can return it. I've searched high and low, but no one else seems to have had this problem. So I figured I would turn to the best!
Model: Samsung Galaxy S4 Active
Android version: 4.2.2
AT&T phone, but unlocked and working under the T-Mobile network.
Bump, i guess.
I have a bit of an update over the weekend. Apparently this isn't JUST from wi-fi. I had it turned off over the weekend, and I still would get dropped data for about 15-30 minutes at a time, about 2 or 3 times a day. I would have full bars, have good phone service, but just no data connectivity. The "Mobile Data" option is on the entire time, it never shuts off.
I'm going to the T-Mobile store hopefully today or tomorrow, but my hopes aren't high. I'd much rather get help from people who know what they're doing.

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