[Q] Phone prefers 3G to 4G?? - Thunderbolt Q&A, Help & Troubleshooting

I have noticed that my phone seems to prefer 3G data to 4G where I live. (I'm in the Stow, OH area for those curious)
At first I thought I simply didn't pick 4G up at my house because I've never had the strongest 3G signal here either. But if I go into the Phone Info and switch the radio to "LTE mode", it switches to 4G no problem.
For some confirmation that the software wasn't being glitchy, I did a speed test and got ~5mbit down (like I said, I may not have the best 4G coverage... I get upwards of 18mbit when I'm in the Akron area). And for additional confirmation, I placed a call and was also able to simultaneously surf and do another 5mbit speed test. So it is definitely connected to 4G.
For more experimentation, I switched it back to the usual "CDMA + LTE/EvDo auto". The icon switched to the 3G symbol. I then tried placing a call, and I was able to simultaneously use data, but it was clearly 3G speed. So it seems it used the 4G radio for the call, but the 3G radio for the data (weird).
So, I'm wondering if anyone else has noticed it this kind of behavior? Perhaps in the fringe coverage areas this will be most noticeable.

My phone dose this too. I think its poor 4g service and stuff. Im sure it will inrpove eventually

Interesting...
Now I put it on the "CDMA Auto (PRL)" option. speed test indicates 3G speeds. But then I place a call, and the call AND data are both working-- at 3G speeds. So maybe this was what was happening on the CDMA + LTE mode I selected before.
It appears Verizon has some sort of simultaneous 3G technology now?? I wasn't aware of this-- certainly about time, though.
But my initial conclusion does seem to be true-- it's preferring the 3G coverage to the 4G coverage. Perhaps this is a battery life decision. Or something else completely weird is going on.
Either way, I'm plenty happy with the phone.

Related

losing data when data switches between LTE and 3G

I've been having this problem probably once a day since I've gotten the phone where my phone will lose data signal while switching between 3G and LTE and the only way to get data back is to restart the phone. Turning airplane mode on and off won't work either.
Ive had that issue too..but most of the time it switches back n forth no problem
bik2101 said:
I've been having this problem probably once a day since I've gotten the phone where my phone will lose data signal while switching between 3G and LTE and the only way to get data back is to restart the phone. Turning airplane mode on and off won't work either.
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Sent from my ADR6425LVW using XDA App
I haven't noticed any data problems until today. I am unable to connect to 3G. We do not have 4G in my area.
These problems are probably bugs in the LTE System.
Sent from my Galaxy Tab 10.1
jbh00jh said:
These problems are probably bugs in the LTE System.
Sent from my Galaxy Tab 10.1
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why should bugs in the LTE system affect 3G?
the 3G our phones use is not exactly the same as standard 3G unless you force your phone into EVDO 3G via the ##778 menu. which if you are not in a 4g zone I would recommend simply for stability. The 3G our phones use is basically a layer between 3G and LTE as I've had it explained to me.. I really don't know much else about it though, sorry. I'm sure someone else here can shine more light on it however.
racingtiger03 said:
the 3G our phones use is not exactly the same as standard 3G unless you force your phone into EVDO 3G via the ##778 menu. which if you are not in a 4g zone I would recommend simply for stability. The 3G our phones use is basically a layer between 3G and LTE as I've had it explained to me.. I really don't know much else about it though, sorry. I'm sure someone else here can shine more light on it however.
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oh that's really interesting. thanks for that little bit of info. had no idea.
Same problem with it dropping data signal and never coming back without restart. At least now i know its not a hardware issue
I've had the same problem lately
~John
damn.. i was actually hoping this was a small problem with a simple solution... everything else about the phone is perfect except for this one problem.
Having the same issue here....when switching to cdma I get no 3G just 1X.....hope they find a fix soon
Sent from my HTC Rezound
same here guys. call Verizon and let them know. I think it helps if a bunch of us make them aware.
I've had a ton of weird data issues with the Rezound. I get 1x where i should get 3g, i get 3g where i should get 4g and i get nothing way too often.
I've only had this happen once with the rezound. Shows nothing but bars, no data can be used. Sometimes switching to 3g or 4g in lte on/off helps.
Had this problem intermittently on both my wife's and my bolts, completely agree its just a lte being a new tech issue.
I've listened to a podcast on how the handoff works and its definitely not fool proof.
racingtiger03 said:
the 3G our phones use is not exactly the same as standard 3G unless you force your phone into EVDO 3G via the ##778 menu. which if you are not in a 4g zone I would recommend simply for stability. The 3G our phones use is basically a layer between 3G and LTE as I've had it explained to me.. I really don't know much else about it though, sorry. I'm sure someone else here can shine more light on it however.
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Im in Lawton Oklahoma and I'm not gonna c 4G till 2013 and I'll be pcs before that.
Now I access the ##778 menu in edit mode and what do I do to force EVDO 3G?
Rocking and Loving My Unbelievable Crazy ReZound
Dial ##778#, call
edit mode
password is 000000
modem settings
Rev. A
select "enable"
menu > commit
phone will reboot and you should get 3G back
This changes your network from eHRPD back to EVDO Rev.A. For LTE phone owners, eHRPD causes 3G to die (most of the time anyway) when the LTE network has problems. Get back on normal EVDO and you're good to go.
^ from Jntdroid on another forum (not sure if we're allowed to post to other forums here) I'm not positive on where he got it from, but this is a capability of all HTC 4G phones
I've had occasional issues with being down to 1X, but even that was only during nationwide 4G network issues, definitely get in touch with VZW about that... not that they have enough sense to fix anything *sigh*
Data Connection slow to Acquire (3G/LTE)
If I'm on the subway, or somewhere with no service, then come above ground, I get voice (full bars) but no data -- it could take upwards of 3 minutes+ for data to come back up. Any thoughts?
I've been losing my 3G service throughout my city, being restricted to 1x so many times lately where I SHOULD be getting 3G!(4G isnt available in my area yet). It's really annoying...perhaps nexus isnt theeee only one...
^should I try calling and programing what the user implied? Again, I am not in a 4G area...
not2gutta said:
I've been losing my 3G service throughout my city, being restricted to 1x so many times lately where I SHOULD be getting 3G!(4G isnt available in my area yet). It's really annoying...perhaps nexus isnt theeee only one...
^should I try calling and programing what the user implied? Again, I am not in a 4G area...
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Same issue as you. I live in a 3G area only and my 3G drops out a lot. Even a reboot doesn't get it back. Not sure what to do :/

Issues with 4G LTE and 3G transitioning

Just got my HTC DNA (HTC Deluxe 6435) last Friday and I love it so far. I'm currently on a regional carrier Cellcom with shared 4G LTE services with Verizon. Only issue I'm running into is the 4G LTE and 3G transition when in a low signal area. When in the main part of the city I'll keep 4G at all times with no issues but when I go home is when it starts to annoy me. When upstairs I can keep my 4G signal but when I go to the basement it will go to 3G at <20% signal, which is to be expected. When I go back upstairs, which I know has an adequate 4G signal, my phone will not transition back to 4G until 1.) I'm in a very strong 4G coverage area >50% signal for at least 10-15 mins or 2.) by doing the airplane mode trick to refresh the signal. If my signal is above 25% it will always pick up the 4G with the airplane mode trick. It's not a huge issue at my house since I have WiFi, but what bothers me is when I'm on the highway streaming I'll keep 4G for a bit, but if it transitions to 3G it wont come back for some time when the whole highway is supposedly strong 4G coverage.
I've tried doing my own research for a possible fix but it seems to be isolated to specific devices and carriers with issues. One interesting article was the Sprint Wimax EVO 4G fix where you could dial the ##3282# number and log into the EPST to change the 4G rescan time interval, but these options are non existent when I log into my EPST. I was wondering if there was a similar setting that I would be able to change the 4G signal search options with my DNA or if it's something that is only based on my carriers SIM card programming.
Let me know what you guys think
Thanks in advance

[Q] Data connections being weird

First of all, I live in a suburb of Dallas which is completely covered in LTE according to Sprint's coverage map and I can affirm this by Sensorly and my own personal usage of my phone when I see 4G LTE in many places. However, lately I have noticed on the bottom floor of my house I usually get 1X or 3G, whereas upstairs I get 4G quite nicely. In other houses nearby (less than 1 mile), my phone doesn't even get data many times (and if it does, it is 1X) whereas other Sprint iPhone 5's are enjoying LTE in the same location.
Now I know our phone's have connection issues, but why am I not even getting 3G? Is there anyway to help force my phone to try and get more 4G signal because I know for a fact Dallas has pretty decent 4G coverage? When my phone goes into 1X it also seems to be sucking up quite a bit of battery. Any help is appreciated!
I am running MeanBean 3.09, S-ON, with the newest Bulletproof Kernel.
007math said:
First of all, I live in a suburb of Dallas which is completely covered in LTE according to Sprint's coverage map and I can affirm this by Sensorly and my own personal usage of my phone when I see 4G LTE in many places. However, lately I have noticed on the bottom floor of my house I usually get 1X or 3G, whereas upstairs I get 4G quite nicely. In other houses nearby (less than 1 mile), my phone doesn't even get data many times (and if it does, it is 1X) whereas other Sprint iPhone 5's are enjoying LTE in the same location.
Now I know our phone's have connection issues, but why am I not even getting 3G? Is there anyway to help force my phone to try and get more 4G signal because I know for a fact Dallas has pretty decent 4G coverage? When my phone goes into 1X it also seems to be sucking up quite a bit of battery. Any help is appreciated!
I am running MeanBean 3.09, S-ON, with the newest Bulletproof Kernel.
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Click to collapse
MeanBean has the Roam only option baked in, just go to settings - mobile network and set it up... The battery drain is "normal" when the phone doesn't have a good signal... Roam or use wifi... I know it doesn't make sense but that's the now network...
Sent from my EVO

tmobile lte issues or phone issues

For the past week I've been having problems with my phone seeming locked in "wcdma preferred" mode despite it being actually set to lte/cdma in Phone Info menu. I'm in San Francisco and my daily commute path is completely blanketed with lte, and I have never had any problems connecting to lte until this past week. Usually as soon as I arrive in SF on the train, my phone immediately connects to and stays connected to lte. But at around the time tmobile rolled out their new plans (March 25ish?), my phone has been connecting to hspa 4g and remains on hspa until I force a lte connection by going into phone info menu (*#*#7696#*#*) and choosing lte only. This is particularly irksome because the 4g signal is only 2-3 bars while the lte signal is a full 5 bars. For whatever reason, my phone is clinging onto the hspa connection and passes my signal from tower to tower without actually passing it up to a lte tower. Once I force a lte connection, my phone will remain on lte and will pass back and forth between lte towers as it did before.
Anyone else notice this happenning recently?
gtcardwhere said:
For the past week I've been having problems with my phone seeming locked in "wcdma preferred" mode despite it being actually set to lte/cdma in Phone Info menu. I'm in San Francisco and my daily commute path is completely blanketed with lte, and I have never had any problems connecting to lte until this past week. Usually as soon as I arrive in SF on the train, my phone immediately connects to and stays connected to lte. But at around the time tmobile rolled out their new plans (March 25ish?), my phone has been connecting to hspa 4g and remains on hspa until I force a lte connection by going into phone info menu (*#*#7696#*#*) and choosing lte only. This is particularly irksome because the 4g signal is only 2-3 bars while the lte signal is a full 5 bars. For whatever reason, my phone is clinging onto the hspa connection and passes my signal from tower to tower without actually passing it up to a lte tower. Once I force a lte connection, my phone will remain on lte and will pass back and forth between lte towers as it did before.
Anyone else notice this happenning recently?
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Try setting it to gsm/wcdma/lte auto under settings -> mobile data -> network mode.
Sent from my HTC One using Tapatalk
The gsm/cdma/lte auto setting is the default setting the phone shipped with, and changing it back to this didn't solve the problem. I use lte/cdma because I wanted to eliminate edge bands altogether since data is practically unusable when connected to edge, and the phone has an annoying tendency to fall back onto edge prematurely.
During the times affected, the phone seems to be locked onto the "wcdma only" setting, regardless of what was actually being selected.
I called tmo a few times and the issue seems to be resolved now. I'm certain it was an issue on their end, probably some software provisioning problem that came up when the new rates rolled out. For what it's worth I am on the now grandfathered $20 unlimited data plan.
gtcardwhere said:
The gsm/cdma/lte auto setting is the default setting the phone shipped with, and changing it back to this didn't solve the problem. I use lte/cdma because I wanted to eliminate edge bands altogether since data is practically unusable when connected to edge, and the phone has an annoying tendency to fall back onto edge prematurely.
During the times affected, the phone seems to be locked onto the "wcdma only" setting, regardless of what was actually being selected.
I called tmo a few times and the issue seems to be resolved now. I'm certain it was an issue on their end, probably some software provisioning problem that came up when the new rates rolled out. For what it's worth I am on the now grandfathered $20 unlimited data plan.
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I'm still trying to understand what T-Mobile was thinking when they changed their plans. Way to keep themselves super competitive.

[Q] Would you like a 3G only setting for the G3?

Would you use a 3G only option if it was available on the G3?
I spoke to a Verizon Regional Exec today about the G3 and other Verizon phones that no longer have the option to run on CDMA only. The rep has an iPhone and regularly sets it to 3G only, especially when he let's his kids use the phone. He could not give me a reason why the G3 and other phones no longer has the ability to go to 3G only. He said he would look into this and see if it could be delivered in a future update.
Honestly I rather not have data at all then be stuck on 3G, just my opinion
I would like that option. There are areas where I play Ingress, for example, where the 3g Verizon signal is strong and uncluttered so its a much better option than LTE, which is either weak and eats battery trying over and over to reconnect, or is good but WAY oversold so there is no way to get good speeds on my unlimited data plan, much of the time.
One of the tricks we used to use on the VGNexus phones was select 3g only and save much battery life. 3g can sometimes be faster than 4g and it saves power by not running the rg radio.
Sent from my VS985 4G using Tapatalk
I can do this using com.lge.hiddenmenu. it has an intent that if launched will allow you to pick your desired frequency/bandmode. it includes lte only, cdma only, evdo only, cdma/evdo, and lte/cdmA/evdo as well as global.
i often have poor band 13 lte coverage and so it saves a lot of battery. sometimes it is nice to block 1x to improve speeds and force 3g if the signal is producing more speed then 1x. just my 2 cents,,,and if you get creative you can create a shell script to "su" then run the intent and then exit. place a shortcut on the homescreen and profit.
im reflashing my softbrick now or i would put the exact intent needed, maybe tomorrow if i remember but its network selection, network mode, something like that and way towards the bottom (last third) of the intents i viewed within hiddenmenu,apk
Please conform that the coma,option is available on works on the vs985
I've never seen 3g perform faster then 4g in my area
trent999 said:
I would like that option. There are areas where I play Ingress, for example, where the 3g Verizon signal is strong and uncluttered so its a much better option than LTE, which is either weak and eats battery trying over and over to reconnect, or is good but WAY oversold so there is no way to get good speeds on my unlimited data plan, much of the time.
One of the tricks we used to use on the VGNexus phones was select 3g only and save much battery life. 3g can sometimes be faster than 4g and it saves power by not running the rg radio.
Sent from my VS985 4G using Tapatalk
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The GNex was one of the last phones to be affected by that. Since Qualcomm took over Android, their integrated LTE radios use no more power than 3G radios.
timjp692 said:
I've never seen 3g perform faster then 4g in my area
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Completely agree, even a very weak LTE always works better for me, even over a full 3G signal at times.
geoff5093 said:
Completely agree, even a very weak LTE always works better for me, even over a full 3G signal at times.
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Basically. I think a full 3G signal is a little faster a very weak LTE signal, but at this point anywhere there's full 3G there's LTE.
Just download a massive amount of data and the carriers will throttle you down to 3G or lower, with occasional 4G use. As for some people saying that 3G is never faster, it depends on the carrier. Verizon throttles all 3G usage in an effort to convince 3G users to upgrade to 4G.

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