[Q] AT&T Atrix Exchange/Return Options - Atrix 4G Q&A, Help & Troubleshooting

Picked up an Atrix March 17th and have been having issues with it, not really sure what the best option is as far as replacement vs exchange vs return
Replacement would be fine if it's just a defective unit, but how would I know until AFTER It's replaced?
Exchange would also be great but what else is currently out that can compare? I only see LG Thrill and GS2, neither of which will be available by my April 17th return/exchange cutoff date.
Return would also work, but won't ATT insist on charging a restock fee? Would I retain my upgrade eligibility after a straight return?
Anyway, heres the issues I have been having
AT&T - Rooted .26 updated to .57, not re-rooted, not unlocked
Launcher Pro, no other major mods. No Auto sync'ing, no background data. Auto brightness outside, darkest setting indoors (8hrs a day indoors), BT off, Wifi off, GPS off.
1. Battery life - It is much lower than expected even with relatively light use, Drains 10-20% in 1st hour of use typically, Down to 30-40% by lunchtime typically.
2. Overheating - The device get abnormally hot on the bottom, typically within 1minute of use. Abnormal battery drain seems to be associated with the heat, but it only happens about 1/2 the time
3. Lockups/reboots - It locks up pretty regular and totally shut off a few times.
4. Wifi - It's terrible! Doesn't maintain connection and has very poor range vs other phones/devices on the same networks. I lose connection from LR to Bathroom, it's only about 15ft away with 1 sheet rock wall in between
5. "4G" Capping to 3G speeds is VERY annoying. What am I paying for getting a 4G device if theres actually no 4G? (And yes I know they are rolling out update to "Fix" this in April...Doesn't change the fact that they sold me a vette and I got a civic)
6. Colors - Am I the only one that's noticed the terrible hue's in the yellow/brown/orange color range? Maps roads seriously look like baby puke green on my device. I've compared with SGS, Iphone 4, Iphone 3gs and blackberry's...The colors are definately WAYYY off.
Outside those issues It's been a pretty solid device, very fast and responsive with Launcher Pro loaded. Love the fingerprint scanner, resolution, HDMI + media player. I'm leaning towards straight return, use old phone till SGS2 releases, or maybe Iphone4. Ideas/suggestions?

your performance issues are something is running out of control. Rapid battery drain and warmth indicate someting is running.
My phone never locks up, never reboots, and battery lasts all day with heavy use.

I returned my Atrix as well. I think there will definitely be a bit of a wait before any of the phones you mentioned come out. I am using an old phone at the moment and am biding my time until the next batch of phones come out.
Patience is key.

alphadog00 said:
your performance issues are something is running out of control. Rapid battery drain and warmth indicate someting is running.
My phone never locks up, never reboots, and battery lasts all day with heavy use.
Click to expand...
Click to collapse
Yea I had the same thought but couldn't figure it out. Looking at task manager/process explorer didn't show anything actively doing anything, or at least not to the point of extreme battery drain and heating.
joelszs said:
I returned my Atrix as well. I think there will definitely be a bit of a wait before any of the phones you mentioned come out. I am using an old phone at the moment and am biding my time until the next batch of phones come out.
Patience is key.
Click to expand...
Click to collapse
Yea I still have the 3Gs and work also has 7 Dell Streaks laying around still, may try to grab one as a temp till something better is released.

Related

Sprint Hero battery life

I'm fairly disappointed in this battery and will start gathering benchmark metrics,asking others to do the same for more data points and what does and doesnt work to increase.
Currently I have disabled sense ui and reduced widgets down to hardly anything, just a search and taskiller. I seem to get around 10 hours with moderate usage (occasional short call, several texts and quick searches, etc) letting android download background data and check google accounts email, contacts and calendar (this really is the power of the phone, cloud syncing pim). Weather, stocks and other "widgetable" apps are refreshed only on demand.
It's worse than I thought. I went less than 6 hours today with only one quick call (<1 minute) a few youtube clips and 2 texts. I noticed the phone was pretty warm in my pocket compared to my HTC touch (it actually felt cold sometimes if left on the desk) and a few times I noticed that there would be no radio "bars" but most of the time I had 3-4 out of 5 bars (I never have recetpion problems where I am) leading me to believe that something goofy is going on with the radio. I am going to reset since my testing is over today!!
katmandu421 said:
It's worse than I thought. I went less than 6 hours today with only one quick call (<1 minute) a few youtube clips and 2 texts. I noticed the phone was pretty warm in my pocket compared to my HTC touch (it actually felt cold sometimes if left on the desk) and a few times I noticed that there would be no radio "bars" but most of the time I had 3-4 out of 5 bars (I never have recetpion problems where I am) leading me to believe that something goofy is going on with the radio. I am going to reset since my testing is over today!!
Click to expand...
Click to collapse
Whit what tool did you test it?
It's still to early to tell but I'm seeing decent battery life. Better than my pre but not great. Certainly acceptable considering I'm playing with it all the time since its new.
i also am seeing bad battery life.. i had court yesterday, and had it OFF most of the day.. and it was dead last night, i turned it on after court.
anyone notice this:
the website has extra batteries
http://nextelonline.nextel.com/NASA...oryID=BSH5110&topPageNumber=0&subPageNumber=0
they say 1340mAh. mine says 1500mAh
do you guys think thats a mistake?
xmoo said:
Whit what tool did you test it?
Click to expand...
Click to collapse
I just looked at battery usage in Spare Parts at various parts of the day and input this manually to minitab. No special app or anything.
slackwaresupport said:
anyone notice this:
the website has extra batteries
http://nextelonline.nextel.com/NASA...oryID=BSH5110&topPageNumber=0&subPageNumber=0
they say 1340mAh. mine says 1500mAh
do you guys think thats a mistake?
Click to expand...
Click to collapse
I read that the European version has a small battery, but because it is GSM is supposed to have as good or better battery life than the CDMA version.
The GSM Hero has a 1350mAh battery, and battery life is reportedly slightly better than the Sprint Hero even with its more capacious battery. As you correctly surmise, this is due to the Sprint being a CDMA network.
Why Sprint would want to sell a lower capacity battery though, I've no idea!
Regards,
Dave
my battery didn't last a full day either
I am into my 3rd day of usage (on single charge) on my week old hero.
Running on 2G network, turning off all data connectivity, manual reduce screen brightness, minimum vibrate and sound notifications for typing and applications
I have a Sprint Hero and the battery is at half strength not too long after lunch. But since I've only had the phone 3 days, I probably am playing with it more than usual. I'm guessing Seido will come out with an extended life, same size battery. They did with my Touch and it was great! It was very handy having a spare battery when I was out for a long period of time, away from anywhere to charge the phone.
Im also into my 3rd day of usage, and been off the charger all day today... had a couple calls, couple texts, bout 3hrs worth of browsing/facebook/twitter... down to about 60% as we speak so i know its a vast improvement from my tp... hell, 2 hrs of anything on that phone and it would be below 50 percent before the day even really started lol...
There are a number of things you can do to help improve battery life.
1 ) Turn off Wifi autodiscovery. You can always turn it on again if you are at a spot where you know you have a good wifi connection and plan on using it. My Hero was constantly telling me about wifi hotspots that I was driving past. I've found a number of widgets that will turn wifi on with one push.
2 ) Set Twitter, Facebook, and or email to check for updates less often than stock. I don't remember exactly what mine was set to at the beginning, but one of the first things I did was set Twitter to every four hours and Facebook to every two hours.
3 ) GPS is also a battery eater. Turn it off unless you need it.
4 ) Whenever you get a new phone, you ( well, I do, I'm just assuming that you do, too. ) use the heck out of it, playing with settings, seeing what all the programs do, downloading apps and games. Battery life should pick up as the newness wears off.
If you guys want a little more juice, Seidio just came out with a 1750mAh battery that fits in your device's existing battery space and doesn't require a replacement door.
http://www.seidioonline.com/product-p/basi17htp2.htm
Problem is, whats the point of having a phone designed to have al lthese features if you can't use them as the battery just dies.
My T-Mobile G2 / Hero dies so quick it's annoying.
Yes I've been doing lots of stuff with it this week but to have to turn of 3G to save battery is a laugh. My old Sony phone uses 3G etc and it can last a good two days without charge.
I've kept my 3G on but have kept all the updates to minimum amounts or to be done manually.
Background data also turned off most of the time but again, if it's required, then we shouldn't have to turn off.
It's about time batteries were developed or the companies actually provide longer life ones.
All the testers reviewes keep going on about how great the battery life is doing all these things and stuff, what batteries have they been given to use compared to the rest of us I wonder?

Will battery life ever get better?

3 days in w/ my TBolt and VZW announces the Incredible 2 yesterday, releasing at the end of the month ...
Rumor has it that battery life will be much better than the TBolt, so is anyone returning their phone right now due to battery life or will there be an improvement once new ROMs are released? Is it worth the wait?
maybe it probably will never get any better. i would seriously maybe probably consider thinking about debating on planning on returning your phone.
i dont know what htc/verizon was thinking when they released this. i mean technology like this and i have to charge every day!! unbelievable!
i probably think inc 2 will maybe be better since its a 3g phone.
Read one of the 100 other battery threads.
BoyBlunder99 said:
3 days in w/ my TBolt and VZW announces the Incredible 2 yesterday, releasing at the end of the month ...
Rumor has it that battery life will be much better than the TBolt, so is anyone returning their phone right now due to battery life or will there be an improvement once new ROMs are released? Is it worth the wait?
Click to expand...
Click to collapse
I like the TBolt... And not waiting on a rumor for the Dinc 2
Last I checked, the Dinc2 is a 3G-only device.
I haven't had any trouble with my Thunderbolt's battery life easily getting through a 8hr work day with plenty left over.
I'd say it's an almost certainty. There seems to be a problem/bug with the radio which makes it drain a lot of power in certain areas (my house seems relatively fine, but in town it's not ... maybe certain towers for some reason? No 4g in my area, so that's not it) when you have mobile data enabled. I'm currently at 78% battery with 13h 30m on the clock ... by turning off mobile data in the areas I've discovered where it decides to draw the obscene ~900mA (or some other fairly constant, very high number) when I encounter the "bug", I've managed to essentially make the battery life as long as anyone could expect.
For some reason, the radio will not admit to drawing practically 90% of your battery in the battery use menu.
So, I'm thinking future radio software/firmware updates can drastically improve battery life if they discover the cause.
Currently, without the area with the bug (I'm at my house) and screen off, I'm drawing 42-60mA on 3g radio and 40mA wifi. And areas with the bug, it's 700mA minimum with spikes often at 900mA and above.
Seriously, how long would you expect a laptop battery to last? These new smartphone are basically mini laptops. I'd be lucky to get 4 hours out of my laptop. My phone will make through the day with moderate use.
Just my 2 cents
Sent from my ADR6400L using XDA App
unremarked said:
I haven't had any trouble with my Thunderbolt's battery life easily getting through a 8hr work day with plenty left over.
Click to expand...
Click to collapse
Same here..
Bought a spare stock battery on launch day expecting the worst, but have yet to have to use it. I make it through the day with good use no problem. Today was even better after loading das BAMF 1.3 ROM w/ kernel, overclocked to 1.2GHz as well..
Mine has gotten better over time. Im sure with the next couple updates the battery life will get better. But if you dont care about lte or the bigger screen you might just want to get the incredible 2.
My battery has gotten better over the past week. It's tolerable now. It will make it through a day, which is all I really need.
It's never going to get good battery life though.. there's a lot of stuff packed into this phone and on top of that, the 1400 mah battery is already small for a device like this.
Zshazz said:
I'd say it's an almost certainty. There seems to be a problem/bug with the radio which makes it drain a lot of power in certain areas (my house seems relatively fine, but in town it's not ... maybe certain towers for some reason? No 4g in my area, so that's not it) when you have mobile data enabled. I'm currently at 78% battery with 13h 30m on the clock ... by turning off mobile data in the areas I've discovered where it decides to draw the obscene ~900mA (or some other fairly constant, very high number) when I encounter the "bug", I've managed to essentially make the battery life as long as anyone could expect.
For some reason, the radio will not admit to drawing practically 90% of your battery in the battery use menu.
So, I'm thinking future radio software/firmware updates can drastically improve battery life if they discover the cause.
Currently, without the area with the bug (I'm at my house) and screen off, I'm drawing 42-60mA on 3g radio and 40mA wifi. And areas with the bug, it's 700mA minimum with spikes often at 900mA and above.
Click to expand...
Click to collapse
Last night I unplugged my phone at 430am. Went back to sleep woke up about 730 and battery was at 45% with WIFI on. Don't know what's going on. Some nights 8 hours with 4G on my phone won't even burn 10%. The WIFI thing is puzzling to me.
Can't say for certain, but I've heard gingerbread significantly improves battery life in most phones...
and rumour is, we will get gingerbread official in Q2. (unofficial via cm7 maybe sooner???)

[Q] Extra Capacity Battery ... Better or Worse for Heat

Question for anyone who actually uses an extended battery in their Rezound (if you don't use one, please don't respond) ...
... Since the phone's heat tends to come from the battery, do you know if your phone is running cooler (due to the increased space / higher capacity so less pull on a draining battery / etc) than it was when you were running the standard battery with the standard back?
... Also, is your signal any better or worse?
Thanks
jdmba said:
Question for anyone who actually uses an extended battery in their Rezound (if you don't use one, please don't respond) ...
... Since the phone's heat tends to come from the battery, do you know if your phone is running cooler (due to the increased space / higher capacity so less pull on a draining battery / etc) than it was when you were running the standard battery with the standard back?
... Also, is your signal any better or worse?
Thanks
Click to expand...
Click to collapse
Hi,
I have two Rezounds, they both use to overheat doing simple things like playing local mp3s. While playing netflix it will overheat so much it will turn itself off.
At one point one phone got so hot I had to wait few minutes before I was able to turn it back on.
After having both of them replaced by vz, I got extended batteries for both. So far both new phones seem to work better with no overheat issues.
I was able to get the batteries 50% off. This was offer by vz without me asking.
hope this help.
Ummm
hw6515 said:
Hi,
I have two Rezounds, they both use to overheat doing simple things like playing local mp3s. While playing netflix it will overheat so much it will turn itself off.
At one point one phone got so hot I had to wait few minutes before I was able to turn it back on.
After having both of them replaced by vz, I got extended batteries for both. So far both new phones seem to work better with no overheat issues.
I was able to get the batteries 50% off. This was offer by vz without me asking.
hope this help.
Click to expand...
Click to collapse
While I definitely thank you for the reply, I don't think it does help. You said you had 2 phones which overheated, you returned them to Verizon and 2 new ones that don't, and oh, you put extended batteries on them Would love to have known if your OLD phones stopped overheating with the extended batteries, but that ship has sailed.
SO the question remains. Can anyone who moved to the extended batteries please advise if your phone ran cooler and/or had a better signal?
Thanks
Not sure about the signal, but the Rezound with an extended overheats less because of the exhaust port, and more room for the heat to dissipate.
exhaust port?
i think that's the external speaker. same grill on the standard battery cover.
...
I was just going to let that go. Of course it is a speaker hole
I guess no one who actually owns an extended battery is able to answer. <sigh>
jdmba said:
I was just going to let that go. Of course it is a speaker hole
I guess no one who actually owns an extended battery is able to answer. <sigh>
Click to expand...
Click to collapse
wow, I was going to answer, but with that attitude, why bother? You gave people 6 hours on a weekend to answer your question....
---------- Post added at 09:23 AM ---------- Previous post was at 09:01 AM ----------
I'll answer this even with the OP's attitude, to help others that might want to know.
I tested my rezound last week to see how hot it would go. I wanted to try and push it to the max and see if it would overheat. I've had overheating htc phones before (hd2) and it is something of a known issue with htc phones.
To test I used the following settings:
1. Brightness to 100%
2. Wifi off, 4g on, getting 2 bars of 4g with signal strength around -80
3. Phone on the stock wall charger and cable
I opened onlive (new streaming gaming app) and let it play for about 20 minutes. Basicly, I chose to view someone else playing and let it stream. Picked a game that looked pretty graphicly involved (saints row?, not up on all the new games).
After 20 minutes, checked the battery temp. On the stock battery, I hit 117. Once I closed out onlive, it immediately started dropping.
Using the extended battery with a case:
http://www.verizonwireless.com/b2c/...ryDetails&archetypeId=12854&accessoryId=48044
I hit 115 running onlive. So unless you have a bad battery, I don't think the extended vs the stock will make a difference in your temperature.
I'm guessing that running hot has a lot to do with signal strength on 4g.
nrfitchett4 said:
I tested my rezound last week to see how hot it would go. I wanted to try and push it to the max and see if it would overheat. I've had overheating htc phones before (hd2) and it is something of a known issue with htc phones.
To test I used the following settings:
1. Brightness to 100%
2. Wifi off, 4g on, getting 2 bars of 4g with signal strength around -80
3. Phone on the stock wall charger and cable
I opened onlive (new streaming gaming app) and let it play for about 20 minutes. Basicly, I chose to view someone else playing and let it stream. Picked a game that looked pretty graphicly involved (saints row?, not up on all the new games).
After 20 minutes, checked the battery temp. On the stock battery, I hit 117. Once I closed out onlive, it immediately started dropping.
Using the extended battery with a case:
http://www.verizonwireless.com/b2c/...ryDetails&archetypeId=12854&accessoryId=48044
I hit 115 running onlive. So unless you have a bad battery, I don't think the extended vs the stock will make a difference in your temperature.
I'm guessing that running hot has a lot to do with signal strength on 4g.
Click to expand...
Click to collapse
For Science!

Second rezound still getting toasty... Opinions?

So, i will make this blunt... This non overclocked phone gets hotter than any other mobile device i have tried...
I am already on my second one, after number one hit 125 while sitting on my desk. This one has hit 114, which is still unacceptable really, since the room is climate controlled to around 74...what happens when I use it in the summer??
Now, by virtue of need (infrastructure tether) , I am using the ICS beta, but I cannot believe it will effect it that much. I have a 3.7v battery, so that should be good.. I will admit that I am in a building that does not do well for 4g, but frankly, my phone burning itself up just searching for a signal is unacceptable as well...
I am about ready to throw in the towel and try a GNex, even though its radio problems scare me too...Any advice guys?
what apps are running, also is this while it is charging?
Just want to start with a big thanks for all of your work over on the nook boards. The overheating has been an issue since the start. I am on my third because of it. I only reach high temps when playing games. I can stream movies all day long, and never get over 110. I am waiting for an aftermarket battery that can handle the drain from this beast phone. I guess it depends on what you will use your phone for. Glad to see you here, and hope you stay. Sorry I couldn't be more help. Good luck....
Sent from my ADR6425LVW using Tapatalk
Most apps won't affect temperature in any real way.
Tethering requires broadcasting wifi signal, and equivalently large wifi broadcast (broadcast SSID, and all data) at an equal speed to the ultra-fast 4g.
Now, this 4g phone (as well as ANY OTHER LTE PHONE RIGHT NOW) will overheat if you download a 300-500MB file at a fast 4g speed (like 25 MBit for instance).
Overheat. Untouchable.
Wifi tether (even on 3g) will overheat a phone if you're using a decent amount of data (rather than using it for short bursts).
My HTC Eris, I had to leave the back battery cover off, and put a cold can of soda (with a paper towl in between to stop moisture) to keep it from overheating.
The Rezound will get so hot that you literally can't touch it.
Charging WHILE you tether will make it a lot worse, as the chemical activity within the battery (to charge it) is going to increase heat. Add that to 4g cell phone connection, and the wifi antenna getting hot broadcasting, and you've got a 125 degree phone (which IS hot enough to start breaking solder points).
If you have it OFF the charger at that temperature, you will notice that the notification light is now flashing orange/green back and forth. This means that the unit is overheating and should be shut off, immediately.
Get the extended battery to hang out and wireless tether for a while. It generates a whole lot less heat if not on the charger, and seems to (maybe due to the case that has more space for air in it) not heat up quite as much, in my experience.
Tethering can overheat your phone. 4g can overheat your phone. Add charging to that, and it doesn't matter how many rezounds (or GNEXes) you get. These things have no real ventilation, and there's no indication that they're going to start designing them with good ventilation that I know of.
Good luck, power user. Users like you force them to think about their poor designs and improve them. But it definitely won't handle a lot of 4g tethering without overheating. I'd expect that, without ever even having a Rezound (even though I have one).
They say 130 is the kiss of death for the Rezound but even if you're peaking in that neighborhood I'd swap out the phone for a new one. 120-130 degrees...That's like keeping lava in your phone and hoping it doesn't melt.
I hit 130 with my Inc1, and it was fine. Just navigating, not charging, for 30 min did it lol.
Mine heats up excessively and burns thru battery even sitting idle with airplane mode enabled and GPS turned off (damn Verizon and their location agent they snuck in with the update). The issue here is:
A) I'm not using it nor touching it period for a few hours at a time and its still already below 30% battery without my having used it.
B) yes I have an extra battery but when I try to switch out batteries it goes into a bootloop and won't recognize the Sim card for the next half hour.
These are my problems. I have yet to exchange it cause let's be honest...who here enjoys setting up a whole other phone? Should I seek a replacement?
Sent from my ADR6425LVW using xda premium
Geoi1006 said:
Mine heats up excessively and burns thru battery even sitting idle with airplane mode enabled and GPS turned off (damn Verizon and their location agent they snuck in with the update). The issue here is:
A) I'm not using it nor touching it period for a few hours at a time and its still already below 30% battery without my having used it.
B) yes I have an extra battery but when I try to switch out batteries it goes into a bootloop and won't recognize the Sim card for the next half hour.
These are my problems. I have yet to exchange it cause let's be honest...who here enjoys setting up a whole other phone? Should I seek a replacement?
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Back it up to your ext card and exchange. Don't forget to hard reset. They are sending refurbished units with prev owner data out there. Should only get hot when playing intense games or streaming lots data.
I had this heating and severe battery loss problem. There were times my phone would run fine and other times when it would lose 40% battery in 30 minutes. It seemed to be worse when I was moving around the city (changing towers???). I even had one experience where I turned the phone off and it continued to generate lots of heat until the battery died while supposedly powered off.
I tried every stock and rooted GB rom (no ICS) on XDA and a few not on XDA. I finally "fixed" it by RUU'ing my phone to the latest OTA, rerooting and reinstalling all my apps (no TiB). My phone now runs about 16 hours on a charge and only gets slightly warm (never hot) when you would expect it to.
I did a fair amount of reading and never did find an answer but my suspicion is that something between the rom and radio got out of sync resulting in the rom not controlling the radio properly. No science. Just a theory...
Hope this helps someone, somewhere. I know I've gotten lots of help from others on here.
Thanks!
Had many heat concerns/ issues with my rezounds in the past, now have a phone that games at about 115. My opinion after much research is that a 115 peak is about normal for this generation of phones (Gnex, S2, etc). Anything better than this is not the norm and if you get one that stays cooler, it's just luck. I had one that used to get around 150 so at 115, I never even notice anymore. My rule of thumb is to just keep exchanging the hot ones until you get one in the comfort zone. Unfortunately, it's just the reality we're dealing with until they start equipping better cooling solutions.
OK, first I think we need to understand if people are talking F or C when they throw out numbers like 124. If that is C, you have a seriously defective unit. If that is F, that is like moderately hot tapwater, and neither too hot to touch nor hot enough to damage solder joints. If it were, the computer I'm typing this on would be dissolving in my lap.
Welp
I have many a thread out there on this topic. I did 3 swaps for new units during my extended "no regrets" window, and this past week got 2 different refurbs for comparison. Here is my 2 cents (but based on a LOT of research and testing):
1) These phones run hot. If you look hard enough at XDA you will see people posting along the lines of "I don't know what you are talking about, I use my Rezound to chill a beer" and other such. You might be best to ignore those people.
2) There are some VERY bad Rezounds out there, but those are easily found. Those that jump to 130 straight off because they started to download some updates gotta go back. That was refurb 1.
3) My experience is that idling at 75-80 will produce 106 on a short HD game, 110-120 on a longer HD game. You might get 113 on Navigation. It will heat up to 100 on surfing (longer if you have more), but otherwise topping out at 120. If you fit within this, stop your search, and try to enjoy your phone.
Again, just my 2 cents.
I haven't done extensive testing, but I have noticed that when my phone has overheated it has always been when I left something running on it when I locked the screen. I've started hitting the home button every time I put down the phone for more than a few minutes and I haven't had many problems. I definitely get toasty when I play games while charging though.
As someone else already mentioned, the phone needs to get quite a bit hotter than most people are experiencing before it starts having problems. With how small the phones I would expect you would receive an instant 1st degree burn from touching it before the phone actually had problems. 150 C is somewhere around 302 F. For reference, I usually solder 400 F.
My first rezound got around 135 degrees I took it back the next day.
Sent from my ADR6425LVW using xda premium
This laptop is running at 120F just looking at this website, and it has active cooling.
Imagine a 1.5GHz dual core PC and then unplug all the fans, including the one on the CPU, and then close up all the openings in the case. Do you think it might get a little warm?
Not only do you have the CPU generating heat, but the more current you draw from a battery, the hotter it gets. And we all know how this phone can draw the battery.
Geoi1006 said:
Mine heats up excessively and burns thru battery even sitting idle with airplane mode enabled and GPS turned off (damn Verizon and their location agent they snuck in with the update). The issue here is:
A) I'm not using it nor touching it period for a few hours at a time and its still already below 30% battery without my having used it.
B) yes I have an extra battery but when I try to switch out batteries it goes into a bootloop and won't recognize the Sim card for the next half hour.
These are my problems. I have yet to exchange it cause let's be honest...who here enjoys setting up a whole other phone? Should I seek a replacement?
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
There is something wrong with your phone. I swap batteries instead of charging, swapping out 1 extended battery for another (got them onsale at verizon when they were 20 bucks), and the phone boots up in about a minute.
If it is bootlooping, then I would try a hard reset first, then contact verizon and tell them about it.
As far as the OP goes, if you are in a poor signal area, I have read in multiple places that phones use more battery and generate more heat if you are in a poor signal area.
Swapping this for a Nexus will probably get you no 4g at all.
I wouldn't worry about the phone unless it was consistently getting so hot that the LED starts flashing amber.
My Rezound has peaked at 140 according to System Tuner Pro. I was charging and web browsing as soon as I woke up, like what I'm doing now lol. Was on 3G. Also, I wasn't overclocked at all. Governor wasn't even on performance lol.
Sent from my ADR6425LVW using XDA Premium.
jdmba said:
I have many a thread out there on this topic. I did 3 swaps for new units during my extended "no regrets" window, and this past week got 2 different refurbs for comparison. Here is my 2 cents (but based on a LOT of research and testing):
1) These phones run hot. If you look hard enough at XDA you will see people posting along the lines of "I don't know what you are talking about, I use my Rezound to chill a beer" and other such. You might be best to ignore those people.
2) There are some VERY bad Rezounds out there, but those are easily found. Those that jump to 130 straight off because they started to download some updates gotta go back. That was refurb 1.
3) My experience is that idling at 75-80 will produce 106 on a short HD game, 110-120 on a longer HD game. You might get 113 on Navigation. It will heat up to 100 on surfing (longer if you have more), but otherwise topping out at 120. If you fit within this, stop your search, and try to enjoy your phone.
Again, just my 2 cents.
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lol dude, there is no point in ignoring us people who say our rezounds run cold, because of the fact that there's rezounds out there that don't exhibit behavior like yours.
i've seen all of your threads, and commented in all of them, and you got 3 shotty phones, plain and simple man. my phone never reaches over 100, even with over an hour straight of screen on browsing, facebooking, youtubing, gaming etc. so there, i have a normal rezound. it's from launch day, and it's never given me any problems like that whatsoever.
so no, don't ignore us who have cool running phones, because there IS such a thing..some people just have really bad luck dealing with it.
also keep in mind that the past two phones you got WERE refurbs. you do realize the refurb pool is gonna be full of hot running rezounds, since a lot of people returned the phone due to heat problems, right?
I believe some of the Rezounds get hot due to software issues. My phone will stay room temp and run for 16+ hours on a standard battery while running any GB rom . Once I flash any ICS rom my battery averages 90 to 120 degrees. As it is charging next to me right now, it is sitting at 104 degrees while doing nothing. I could switch back to a GB rom right now and it would be sitting around 80 degrees. So I believe some if not most are software/firmware issues. I am not saying their aren't ones with hardware issues but it can't be all of them.
I have ran the OTA update and am running Senseless ICS.

Battery gets HOT. Normal?

After a little smooth talking to a vzw rep, I was sent a rezound in place of my Tbolt.
I love the phone and its speed but I noticed that the battery gets very hot when the screen is on. Coming from a Tbolt I can say that my phone never got over 36 degrees even when tethering for hours. The rezound gets to 38-40 from 1 hour of continuous use (screen on) but no tethering. I have the 3.7 battery. The same thing happens on custom rooms and stock.
Now, I read in tons of places that this phone gets hot but very few provide numbers.
Is this normal or did I get a lemon?
It's normal'ish. Depends on how hot it gets. If you're losing skin or smell something burning it's too hot and you need to exchange it. If it's just warm then you're probably good.
There are a couple threads on this in the forum. Just do a search for battery and will find what you are looking for.
I see threads about really really hot batteries, but mine is generally quite cool. I never use 4G really, but I can tether 3G all day long and it never really gets warm. With screen on for awhile - like playing a game or browsing the net - it does get warm but nowhere near "hot" like my old Eris used to get...
I think the rule of thumb is if it gets above 120°F you need to start taking a look at what is going on.
Well, thanks everyone.
I haven't gotten to 120 yet but im easily at 113-115.
Do you guys think its the battery, meaning should i shell out the $ for a new one since i got the phone practically free from VZW, or could it be some kind of heat sink issue and i need a new phone?
Has anyone had to replace one for heat issues or did you just change the battery and everything was normal?
I exchanged my first one for heat. Probably just could have exchanged the battery in hindsight. Mine was getting in the 140 degree range, so hot, even on the charger i would lose about 3% battery/minute, until it cooled down. My new one is running about 120 with hard use, but I've been running an overclocked kernal, but underclocking to 1.4ghz, and that seems to have helped keep it under 110 now. I'm running the 1.7 kernal on joelz senseless ICS rom, set to 1.4max in the CM9 cpu controller built into the rom.
There are other threads where this has been discussed already, but if you have a defective battery Verizon will replace it. Likewise with a defective phone.
johny101010 said:
After a little smooth talking to a vzw rep, I was sent a rezound in place of my Tbolt.
I love the phone and its speed but I noticed that the battery gets very hot when the screen is on. Coming from a Tbolt I can say that my phone never got over 36 degrees even when tethering for hours. The rezound gets to 38-40 from 1 hour of continuous use (screen on) but no tethering. I have the 3.7 battery. The same thing happens on custom rooms and stock.
Now, I read in tons of places that this phone gets hot but very few provide numbers.
Is this normal or did I get a lemon?
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It's an HTC thing, cheap plastic, no property heat dispersion, the batteries get hot, wait till summer
One of the biggest turn offs of HTC phones are the cheap housings they offer...plastic???!?!? Um, no thanks I'll take the heat dispersion aluminum of a Motorola
Dee Ex Two - See Em Seven
You may have a bad phone. I just had to swap mine for a new one. My old phone worked great for the first month but then started getting hot and chewing through batteries. I did some tests comparing my phone to my wifes and I would go through the battery 3x faster than hers did. Her phone was always cool to the touch too. I did try her battery as well and that's how I was able to determine it had to be the phone and not the battery.

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