Dear all, my Dell Streak phone speaker is not working. But if i turn on the loud speaker or attach bluetooth/hands free device works well.
I already tried to replace the recovery & rom with stock 322, 345, DJ Steve 1.7.0, 1.9.0, but non of it solve the problem.
Is it due to software problem or hardware problem? How can i check it?
FYI, my DS is never fall to the ground and water.
Can anyone help this poor man?
Thanks before.
Hi Marketblack,
same problem with me, because of my loyalty to DELL STREAK,until now i'm still using DS eventhough every outgoing call or receive call use loadspeaker.
Sometimes my speaker back to normal but that conditions temporary only
romeoalfa said:
Hi Marketblack,
same problem with me, because of my loyalty to DELL STREAK,until now i'm still using DS eventhough every outgoing call or receive call use loadspeaker.
Sometimes my speaker back to normal but that conditions temporary only
Click to expand...
Click to collapse
Wow, I am almost afraid to root my Streak if this type of issue might occur.
so what should i do rico???
if i've return back to DS service centre at my country, it takes 14 days to repair
Same problem for me.Suddenly stopped working.Only external speaker and hands free works.i have 2.2.2 and the device is with factory settings since i am not familiar with root/flash techniques.If someone knows something about how to fix it it would be nice.In any case,i have already ordered a bluetooth set
I just got my second Dell Streak today. it was shipped to me as 2.2...i ve put my sim, battery and charger and it has asked me to update. now i got 2.2.2. I have tried to make a phone call but, as the same for you guys, my earpiece is not working. BT and speaker phone works well though...
The first streak i had wasnt great either. it always displayed "please send dsp.crash.img to RD" right after an FC on an app that uses sound...this only happens when sounds are used. apps that do not have sound, like browser and messaging, do not trigger the FC. im not sure if you have experienced this too, i hope not.
i think im just not lucky with streaks... im not sure if my warranty will cover a third replacement...
with the second streak problem, im thinking maybe its a hardware fault? like the contacts in the earpiece are loose from the circuit board... i would have done this already if i wasnt afraid of losing my warranty..
it would be great of someone at xda can come up with a solution.
Related
Hello yesterday i want to keep a phonecall but the person on the other side cant hear me ?!i think the microphone doesnt work because also if i want to take a video there will be no sound also if i have activated it what can i do?? i wrote a email to toshiba because i still have 1 year warranty
What happens if you use your hands free cable?
same problem ?
No then everything is fine. Also video soundrecord is good with the cable...
ftj3kf3 said:
No then everything is fine. Also video soundrecord is good with the cable...
Click to expand...
Click to collapse
As external microphone works correctly, I'm afraid that you have a hardware issue... I suppose that you didn't drop it, did you?
Anyway, as a last resort, you can back up it (Spb backup or similar) , and hard reset your TG01. If after that the issue remains, you should contact with your seller.
Good luck!
No i didnt drop it and do you have the same problem or is your sound while keep a phone call on both sides good? hmm i also think that it is the hardware and i will contact the seller thank you anyway
Hi guys,
Since I've owned my Streak (unlocked from Dell) people have complained about poor call quality when speaking with me. Cutting in and out, sounding like a dalick, etc
Recently the complaints have increased in number.
I'm on 351 and rooted. No modifications.
Any ideas??
Thanks
Sent from my Dell Streak
Srsly? No replies at all?
Sent from my Dell Streak
Got similar trouble - no ideas for almost 3 months
The only time I notice that problem, is one of two things...
1. Walk too far away from the phone with my BT turned on
2. If I have wi-fi turned on. Doesn't matter if it is connected or not,
if I have wi-fi on, while on a call, the sound starts breaking up.
Might give that a try?
We hear good, but persons on the other side often asking me to repeat, or even thinking connection is lost.
Wifi disabled by default. Turn it on only when use.
p51d007 said:
The only time I notice that problem, is one of two things...
1. Walk too far away from the phone with my BT turned on
2. If I have wi-fi turned on. Doesn't matter if it is connected or not,
if I have wi-fi on, while on a call, the sound starts breaking up.
Might give that a try?
Click to expand...
Click to collapse
I'll try disabling wifi thanks!!
Sent from my Dell Streak
Hi.
I had loads of issues with call quality.I upgraded my rom to 407 from 360/351 and what a big difference.I dont understand whats changed but its much better.
Sent from my Dell Streak using XDA App
Thank you for that! I do want to upgrade, but I'm hoping for a 00 region release before I do. If that doesn't happen by Feb I will go to 407
Sent from my Dell Streak
Strange, but call quality came worse after upgrade.
Right, so that may not be the answer. I will just have to keep wifi off when calling for now. I might set it up in automateit or something.
Sent from my Dell Streak
I had many roms on my streak and experienced call quality problems only once.
That was when I was standing near my regular DECT telephone. Frequencies must have mixed up somehow.
If you're expierencing the problems mainly on the same location, maybe theres some electronic device messing crowding up the frequencies. Just a suggestion...
Other than that, the Streaks are all kind of different. Some people complain about wifi issues, while others never had them, some people can't get fm radio to work while others do... maybe it's the same with call quality
Thanks for your input it happens everywhere, so not really specific location issue.
Sent from my Dell Streak
The update to 407 fixed my issues!
Sent from my Dell Streak
I had same problem until I realized this only happened when on speaker phone. I followed Wayton's advice & no difference. Now I either use the phone as a phone or more often I use my BT earpiece & then there are no problems @ all. I am sending mine away shortly for upgrading so I will let you all know if it's better ore worse.
Ooh, upgrading? What will that consist of?
Sent from my Dell Streak
Bayton said:
Ooh, upgrading? What will that consist of?
Sent from my Dell Streak
Click to expand...
Click to collapse
I'm haveing my baby upgraded to hopefully ICS but most likely Gingerbread. I've known Dan for about 6 years on 4 different forums and the last forum is his own. He is familiar with this forum so I don't know if he is a member or not. I don't have the ability to do it & as a senior on diability, it is too inconvienient to drive all over the greater Vancouver(BC) area to find someone here, but I would have if Dan had not offered.
Yes, an upgrade to 407 ROM susbsided the call quality issues just like the complaints of the person with whom I use to speak !!
They've certainly done something right!
Good luck with the upgrade!
Sent from my Dell Streak
Contemplation said:
Strange, but call quality came worse after upgrade.
Click to expand...
Click to collapse
Yes, the same happened when I upgraded.. Also the upgrade screwed my video recordimg quality. Posted on Dell.com (before dell went ape schick on the Streak)....and even called dell support...and never got ome follow up
do u have a case on the phone i know some cases affect the call quaitly,
Hi all
Am I the only one experiencing microfone problems on my new galaxy S3?? Im on my third I9300, because of this issue...
People complaining about that the mic vol goes up and down...
I'm also facing similar issues. I'm going to get mine replaced also.
First of all guys make sure 100% it's not the mic. Record some song and see if you still have the problem. I was facing similar issues with the mic going up and down durring calls.
In my case it was the simcard. Don't ask me why, because the same simcard was working fine in another phone, but after getting a replacement everybody said that they can hear me a whole lot better.
mikesoftwiz said:
First of all guys make sure 100% it's not the mic. Record some song and see if you still have the problem. I was facing similar issues with the mic going up and down durring calls.
In my case it was the simcard. Don't ask me why, because the same simcard was working fine in another phone, but after getting a replacement everybody said that they can hear me a whole lot better.
Click to expand...
Click to collapse
I am going through the very same issues.
I had a mic problem with my first S3 during phone calls. It was really annoying me because I couldn't do anything about it everyone was saying they couldn't hear me etc.
The sim I am using is an British UK O2 micro simcard that I used in a iphone 4, cheap samsung, and samsung S2 previously with no problems at all.
I then returned the phone to the T-mobile shop retailers, they said it was rare and not a common fault.
My new one is doing the exact same thing, I didn't update it nor is there a new update.
Can someone please help. Thank you.
I am getting the same issue but not everytime. I am sure that it is not the fault in mic that is causing this problem, as i recorded my voice (using both mics, the one at the top and at the bottom) and it was crytal clear.
turn off Noise Cancelling... fixed my problems
same problem
Had the same issue ,also with the s 2 , but the trick then (witch also worked now ) was to turn off the noise cancellation .
During a call just take the phone away from your ear and under the callers picture there u will find the option to do so
I have literally just started having the same issue today.
Am on FoxHound Rom 1.4 with Siyah Kernel. Had no problems, even made calls last night, perfect.
Then I tried switching Fast Dormancy on, flashed stock kernel and this morning I find when I made calls to Orange customer services, they were saying they couldn't hear me.
Tried testing it myself, and no matter who I call no-one can hear me.
I've tried:
re-flashing rom, kernel
Tried latest stock roms such as I9300XXBLG8_I9300OXABLG8_I9300XXLG8_HOME.tar.md5, none have made a difference. Even Roms I had backed up in clockworkmod that were working perfectly, like CM10 preview and CM9 have stopped working.
I've tried disabling Noise reduction, which has had no effect. Tried factory reset, flashing modems, kernels, roms, stock roms, nothing has made a difference. I can record video, google talk, anything else fine, just not get anything from the mic when making phone calls.
Tried putting a friends 3 SIM in, and the same thing, so it's definitely not network related either. I definately hope it isn't a hardware fault, as I bought mine on ebay and it isn't insured. Was kinda hoping for more than 2 mores usage out of a phone :crying:
Hi...
I got a xperia z2 prototye. model 6503.
Everything is working fine, except the call quality. i can hear and understand very well, but the other person has echoes, and very bad sound..
When I use a heatset, there is no problem. and it is almost good, when I put the phone on the table, with speaker on. The problem is worst, when I hold the phone on my ear..
Is it a hard- or software related problem?
I´m now on 17.1.A.2.55
THX
Since others have not complained about this issue, it looks like a hardware issue. Maybe your microphone is faulty?
Take it to Sony and get it checked.
I did some voice recording, and it is brilliant.
Try turning off the noise cancellation feature during calls, and see if there's a difference.
Well it's a prototype so who knows...
Sent from my C6903 using Tapatalk
I have a very similar issue I posted about in my thread...
kuass said:
I did some voice recording, and it is brilliant.
Click to expand...
Click to collapse
As you read in my thread my voice recording is anything but brilliant......what did you use for your testing?
g4rvd4 said:
Try turning off the noise cancellation feature during calls, and see if there's a difference.
Click to expand...
Click to collapse
I first became concerned when I recorded an outgoing message for the phone's default answering machine...As a test I download a voice recording app that let me turn off noise suppression/cancellation.
It brought it from unusable to usable, still not good. But I think your suggestion is a good one, I just don't see why a software tweak improves on something that seems more like a hardware problem. I say that because I can't find a single thing on the web aside from these two posts stating any concerns about it.
This is killing me...turning off noise cancellation only improves the quality in that particular app. Turning it off in the Call settings didn't change anything. I can't record an acceptable answering machine greeting no matter what I do.
EDIT- I also have unlocked my bootloader and thusly lost my DRM Keys... OP has a prototype Z2, perhaps something there?
Same problem here, and mine is not a proto
my nephew and my gf got Z2 too, and same problem...
we hear wel, they can't hear us clearly
Considering that the quality of sound that comes out of the speakers when we hear music, it sure is software problem! In Xperia Z was the same thing in its release!
non proto:
when I'm on earpiece, the caller will always be breaking up. I'll have to disconnect and return the call before everything's crispy again. though there are times they'll complain of not hearing me properly. turning off the "background noise" option seems to help but they'll tell me it's noisy as fuuu.
lol hoping for a software fix I guess.
Sent from my D6503 using Tapatalk
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
strommy1966 said:
i have had a problem with people being able to hear me clearly ! if i let the phone even drift slightly away from my mouth people say they cant hear me or im breaking up ! ! i had a GS2 before this phone and never had a problem like this . this to me is a hell of a major flaw ... if you struggle to use a mobile phone as what it is designed to do .. then it aint worth a s**t ! i have to keep the phone pressed up against the side of my face all the time im using it ... i cant just wedge it under my chin like i used to do with the old phone. maybe if i root and install a custom ROM it would help this issue ???
Click to expand...
Click to collapse
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
jiggyb21 said:
First time I've seen my problem described to the letter. It's especially bad when I hold the phone with my chin and no hands. I turned off noise cancelation under phone settings and people stopped complaining however a few people complained of an echo... Lose, lose. Btw, I'm rooted with a custom ROM and nothing has changed.
Sent from my D6503 using Tapatalk
Click to expand...
Click to collapse
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
strommy1966 said:
oh .. i thought rooting and a custom ROM would solve this problem ! i also have noise cancellation switched off .. but still if i let this phone drift even slightly away from my mouth , immediately people say im breaking up or they just cant hear me ? what the hell good is a damm phone that people cant hear you on ! i can hear them very clearly .. it must just be a crap microphone in the phone
Click to expand...
Click to collapse
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
There should be a speaker voice enhancement option in the call settings menu, not sure whether you've tried this or not but might be worth a shot
neotoky said:
This worries me. I'm planning to buy the z2 but if people in the other end have issues hearing you then I might pass. It's a shame.
Sent from my SGH-T959V using XDA Free mobile app
Click to expand...
Click to collapse
i wouldn't of bought this phone .. trouble is you don't get to test the call quality or anything like that before you buy the phone ! yes now its easy to read this forum about the problems people are having . so wish i had waited and read this forum before i ordered mine. think i will be buying something else in the near future, and try and sell this one
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
goodpenguin said:
Maybe people should report this to Sony as I don't get any complaints from the receiving end so far. My only complaint is the sound quality of the voice in the earpiece is not rich. The voice lacks low frequency.
Click to expand...
Click to collapse
On my handset I constantly have hissing noises during a call and voice breaking up intermittently, but not when I'm on speaker or headphones then it's all crystal clear.
Mine is 14W16 and I've already had it replaced but the problem is still there (replacement device also 14W16).
Does anyone else experience this?
I've already disabled/enabled microphone noise suppression and speaker voice enhancement, but to no effect.
EDIT: My third device (also 14W16) still has this problem, maybe a faulty batch or is it probably a software problem?
EDIT2: Seems to be a software related problem. I have flashed the new 17.1.1.A.0.402 rom and it's almost perfect now.
It seems like a recurring problem...
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Guillaume59000 said:
Hi Guys,
Here's my post on Xperia Care (3 threads dealing with this specific issue):
"I've had the exact same issues since my very first call. I am pretty sure it is a hardware issue and not software or use-related (my phone has never been in contact with water, the issue started in an "out-of-the-box" context and ALL the people I've had over the phone guessed that I changed for a new one just because they could not hear me as clearly as with my former HTC HD2 which I'm starting to deeply regret for this basic use of calling for a phone!).
Searching over the web and through this forum, you can find many people complaining about this problem and saying that a standard exchange did not solve it: would it be a batch problem?? For info, mine is a simlock-free purple model bought in Germany.
Another thing, using noise cancellation is even worse according to my callees so I guess I'll never use this feature, then... All details provided by you guys are described by my friends when I have them on the phone: hissing, hearing me in the distance (muffled sound), hearing their voice in echo (bad Z2 speaker=>mic interaction), vibration (resonance/vibration due to the phone design itself??), hearing like intermittent wind gusts and very very bad sound when I hold the phone between my cheek and shoulder...
As if this would not be bad enough, now the camera application does not record sound anymore when filming (it used to be OK before updating to newer version through PC Companion). Instead of proper sound you hear constant hissing. After a lot of tests I've realised that it now uses the noise cancellation mic instead of the primary one. When running a mic test through Xperia diagnostics menu you can hear back that hissing and no sound at all. Doing the same test through the *#*#7378423#*#* menu gives a different result since I can hear the recording perfectly well (because it is using primary microphone)."
After rebooting my phone, the secondary mic is now working. This leaves me very puzzled now: would it be a software issue in he end??
I'm phoning French Xperia Car hotline tomorrow, keep you posted.
Cheers
Click to expand...
Click to collapse
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
SooSpecial said:
Any update on this? I just got this phone for my fiancé and it seems that she's having the same issue. I can't hear well.
Must have something to do with positioning the mic and how far it is from the mouth. More than a design problem than a hardware one methinks.
Click to expand...
Click to collapse
Hi SooSpecial,
Xperia Care had no explanation about this; they advised me to file a standard exchange procedure with the seller, which I did.
I'm now waiting for my new device, hoping I won't have the same problem anymore.
If not, I would ask for a refund and go for a G3 instead. That would be a pity because I really like the Z2.
I'd advise you to have your girlfriend's handset changed asap, otherwise you would have to go for a repair procedure w/ Sony, which may take approx. 1 month, leaving you without any replacement smartphone if it was a simlock-free one...
FYI, this problem has also been reported on Xperia Care Forum in 3 threads on Frandroid (french forum) and on some customer reviews on Amazon (as far as I know).
Good luck with that
Okay guys, this entire month I have been considering getting rid of my G2. Will try to keep the story short.
About 4 months ago, I sent my G2 (D802) to repair center. Issue was: at times, people could not hear me during calls. They ended up giving me a completely new G2 few months ago. This week alone, I have experienced at least 5 times where people could not hear me. Only workaround when this happens is to turn on speakers (however, everyone next to you will hear the conversation which it is not exactly great).
Getting sick of it. Calls. I repeat, CALLS I can not even make properly with this phone. Everytime I pick up the phone/call someone, I have to wonder if they will be able to hear me.
Currently I am on completely stock unrooted 20H KitKat, I have tried lollipop firmware but the issue remains. Happened on KitKat 20D too. There's a chance the issue is not on Jelly Bean but I have not tested that because I don't really want to be on JB.
I assume I am not the only one on this boat seeing as the issue is reported by a lot. Share thoughts, possible solutions, etc.
@eepyikes @vPro97 join the discussion.
What kind of cover do you use?
_____________________________________Read more write less and be smart
Are you covering your mic with your finger maybe?It happens easily on g2.
No cover is being used. Pretty darn sure I am not holding anything over the mic. But I'll pay more attention to that from now on.
Look at how many people have reported this issue...
Sent from my LG-D802
I have the same 'hate' to the gps of this phone but..this phone is great all is working great and fast after 1y and 4m..only the gps is super weak.
had you think that maybe your signal/phone provider is to blame? if signal is weak you should try another sim card or another place
Gemc666 said:
had you think that maybe your signal/phone provider is to blame? if signal is weak you should try another sim card or another place
Click to expand...
Click to collapse
Nah. Changed provider about two months ago. Same same.
I have an issue when people are not able to hear me, and it always happens if i want my hands to be free and phone is held between my ears and shoulders(Maybe some issue with noise cancelling or misaligned microphone). Otherwise it just works fine.
This may help you....
If you have turn on "Ok Google "detection from any screen!
I have faced similar problems...I thought that was hardware issue but When I turn off that feature My G2 was back on form and now they can hear me properly
Or another way to get rid away of this **** is to try custom rom also......
i have that problem with ANY stock or stock-based rom..... which is why i got fed up and installed CM12 permanently...... the "ok google" detection thing didn't work for me.... i tried taping the top mic but then i ran into random issues where the mic fails if loudspeaker is on.... no such problems with CM...
chewdaniel said:
i have that problem with ANY stock or stock-based rom..... which is why i got fed up and installed CM12 permanently...... the "ok google" detection thing didn't work for me.... i tried taping the top mic but then i ran into random issues where the mic fails if loudspeaker is on.... no such problems with CM...
Click to expand...
Click to collapse
I asked in one thread if CM/AOSP ROMs had the same issue. Never got the answer until now. Thank you. This is probably the only solution.
Personally, I usually prefer stock based ROMs but that is about to change.
Note: disabling "ok Google" to fix it is only a myth. It does not help. Tried that and so did many others.
Sent from my LG-D802
and to be honest because of this i hope CM doesn't get the 2nd mic working. lol
It's the Google now detection, open Google now, goto settings and turn off From any screen
Maybe there is some dust or some other stuff in the small holes where the mic is which is making your voice more quiet or almost completely mutes the sound you are trying to record.
You should try and DISABLE Voice enhancement at Settings>Networks>Call..
it helped my whatsapp voice messages to be played clearly
Have had 5 G2s for different reasons and never ran into a Mic problem.
Have even used various Roms from stock JB to KK to Optimus G3.
Am on Tmobile and used nothing but D801s.
All have been white.
Not sure if that helps
There's hope for you if you're able to sell and replace your phone with another used G2 in mint condition
My experience is, once you've done a repair and things look botched, change the phone.
Sent from my SM-N910H using XDA Premium HD app
Have you tried increasing the volume of the mic by editing the mixer_paths.xml.
Sent from my LG-D802 using XDA Free mobile app
I had the same problem after i've bought my G2 last year. Even asked in offical german LG forum but got no answer.
Solution for me was flashing custom kernel (dorimanx). Since that time i've alway been on custom rom (stock and aosp) and never had that problem again.
Wich rev do you have?