Display Color... - G Tablet Q&A, Help & Troubleshooting

So I have had my g tablet for a couple of weeks now and I have noticed that my display color seems a bit off. Mainly being the whites, they have a red tint to them but it is really across the board. Any ideas? Do I need to call Viewsonic for an RMA? What?
Also, just a side note, my wife just got her Ipad2 and I must say that is a slick looking device. And you gotta love that display with those WIDE viewing angles. I am not an Apple person because I don't think some program should be able to rule what I can and cannot add to my devices.

Update: So I think i might have figured out my issue. Apparently the screen is tweaked because when I put pressure at the opposite corners, upper left andlower right, all of a sudden BAM nice and bright. We will see how long this lasts.

Update #2:
Here are some pics of the device both before and after when the screen is acting up. Now it just seems like it is dark with the red tint now...

Oh weird, I've never seen something like that before. Is it still fixed?

Nope, it constantly switches back and for.

Related

[Q] SGS2 screen burn in

The photo below is an image of my phone displaying a light grey image in a dark room. The yellow tinted gradient on the left hand side is very apparent, but that is not what bothers me so much. If you carefully notice the area demarcated inside the red box, you will notice a horizontal band that is of a slightly darker grey. Is this a burn in? I have only had this handset for a couple of days, so I can't see how I'm already being affected by this phenomenon. One can also see how uneven the display is, overall.
Damn I saw your other post, seems like you were the unlucky guy who got the screwed up handset in the batch. Mine had a really faint tint on the left side which has now disappeared
Just go and exchange it. You will be much happier!
haha. ya, seems like I got the lemon of all lemons. Lets hope the replacement is ok.

[Q] White Glow on Dark Screen

I just got my refurbed Tab yesterday. I've owned many tablets over the last year, but I've never experienced a soft kind of glowing effect on dark parts of the screen (like in a dark scene in a video, or even the bottom control bar) when viewed at any angle at all. The image almost becomes difficult to see unless you're looking straight ahead. I only notice this when there's little to no ambient light in the room (which is when 90% of my tablet usage is- reading or watching a movie in bed).
I compared with my touchpad in the same scenario and while there was a *very* slight glow, it wasn't nearly as bad as on the gt 10.1.
I found next to nothing on Google about this. Does anyone else get this, or do I possibly have a bad refurb? It's a shame because I'm completely in love with it otherwise...
neags23 said:
I just got my refurbed Tab yesterday. I've owned many tablets over the last year, but I've never experienced a soft kind of glowing effect on dark parts of the screen (like in a dark scene in a video, or even the bottom control bar) when viewed at any angle at all. The image almost becomes difficult to see unless you're looking straight ahead. I only notice this when there's little to no ambient light in the room (which is when 90% of my tablet usage is- reading or watching a movie in bed).
I compared with my touchpad in the same scenario and while there was a *very* slight glow, it wasn't nearly as bad as on the gt 10.1.
I found next to nothing on Google about this. Does anyone else get this, or do I possibly have a bad refurb? It's a shame because I'm completely in love with it otherwise...
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Is it coming from the sides? If so, it's LCD screen bleed. It unfortunately happens with backlit LCD panels. It doesn't appear to be too common with the Tab as I haven't seen it mentioned before. I'd send it in for repair while it's under warranty. They changed the screen design in October and you'll get it back with a better display then it has currently.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
No, it's not from the sides. There's no bleeding. It's on the screen itself. It's almost like kind of a ghostly white glow on top of the dark colors on the screen. A shimmering effect, maybe? I'm not sure how else to describe it.
neags23 said:
No, it's not from the sides. There's no bleeding. It's on the screen itself. It's almost like kind of a ghostly white glow on top of the dark colors on the screen. A shimmering effect, maybe? I'm not sure how else to describe it.
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Click to collapse
if possbile post the screenshot.
Hm. I guess i'm not explaining it well.
While it is on the screen itself, it's only when you tilt the device to the viewing angle isn't straight on.
Here's a thread from a different forum discussing it:
http://hardforum.com/showthread.php?t=1546595
There are also youtube videos showing it, like this one:
http://youtu.be/-eA2IjlotJU
I just compared my G-Tab with an ASUS Transformer, and it was still there on the Transformer, but not as bad as the G-Tab.

Weird spots underneath the screen?

Some time ago I noticed that, in some very special situations, like under direct and strong artificial/sun light and a particular angle, I'm able to see a couple of small, very faint spots, kinda similar to those left by dried moisture (like a drop of water) underneath the screen. At first I though it was my bad for putting on a wet screen protector, but just the other day I had a look at the device of a friend of mine (no protector wahtsoever), and looking closely I found similar spots, just not two but a single and bigger one. This got me a bit puzzled, so I decided to take a look at a third device, this time a demo unit in a shop, and guess what? Also that one had a similar mark right in the middle of the screen.
Now, not that this bothers me much, since you can't actually see it unless you really try (I can't even catch it with a camera), but I'd love to know from you guys if this is a common "flaw" or I just happened to grab a "flawed" handful of devices...
Yup, I have these dark patches. You can see them sometimes if you look at a particular angle when the phone is booting up. I can't see them any other time though
I can see dark patches when the screen is dimmed, especially at night, I can't see it any other times, Nokia returned it to me because they couldn't see it. So they asked to send it in again, it took them ten days to just flash a ROM....I was pissed as it is.
When the Display is off I can sometimes see some "blacker" areas on the screen. According to Nokia These are splices where the glass is somehow glued to the display.
Thank you guys, at least I feel a little better about it now...anyway it still puzzles me how this is the first device I own in years with this kind of issue, and I really had many, both resistive and capacitive, with or without gorilla and even made of plastic. I mean this isn't really a flaw, but knowing it's there annoys me. Damn, maybe I should really just stop being so OCD with my devices, it hurts
vnvman said:
Thank you guys, at least I feel a little better about it now...anyway it still puzzles me how this is the first device I own in years with this kind of issue, and I really had many, both resistive and capacitive, with or without gorilla and even made of plastic. I mean this isn't really a flaw, but knowing it's there annoys me. Damn, maybe I should really just stop being so OCD with my devices, it hurts
Click to expand...
Click to collapse
I still would class it as a fault, it makes my eyes burn.
Are you speaking about the spots which are visible in the dark if the screen is black?
I saw them when I did my screen black in diagnostics app - lcd test.
So I took a picture of "black" screen with long exposure (iso 400, 30 seconds exposure) and show it in nokia care service. Week after I got new display
load"" said:
Are you speaking about the spots which are visible in the dark if the screen is black?
I saw them when I did my screen black in diagnostics app - lcd test.
So I took a picture of "black" screen with long exposure (iso 400, 30 seconds exposure) and show it in nokia care service. Week after I got new display
Click to expand...
Click to collapse
Actually those aren't really "spots", it's some sort of light leak that all amoled devices have when displaying plain black: even if all the leds are supposed to be off there's still some electricity going through them. I had that on all of my amoled devices, on my Desire, on my SGS2 and on my Omnia W as well, it doesn't look that great but it's fine I guess. Weird that you still managed to get the screen replaced, maybe your unit actually had some excessive light leak.
Here I'm talking about a different thing, given that you have them you should be able to see those spots I described even with the device completely off if you keep it under a strong light and at the right angle.
vnvman said:
Actually those aren't really "spots", it's some sort of light leak that all amoled devices have when displaying plain black: even if all the leds are supposed to be off there's still some electricity going through them. I had that on all of my amoled devices, on my Desire, on my SGS2 and on my Omnia W as well, it doesn't look that great but it's fine I guess. Weird that you still managed to get the screen replaced, maybe your unit actually had some excessive light leak.
Here I'm talking about a different thing, given that you have them you should be able to see those spots I described even with the device completely off if you keep it under a strong light and at the right angle.
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Can't reproduce that. I look closely but see nothing special.
Though, as Russian proverb says - the less you know the stronger you sleep
Here is a picture of screen with the spots I was posting about.
So, if anyone have scratched screen as I had, it is a good reason to get repair
PS note that picture was taken with long exposure. Actually my eyes need to get used to darkness to see glow.
load"" said:
Can't reproduce that. I look closely but see nothing special.
Though, as Russian proverb says - the less you know the stronger you sleep
Here is a picture of screen with the spots I was posting about.
So, if anyone have scratched screen as I had, it is a good reason to get repair
PS note that picture was taken with long exposure. Actually my eyes need to get used to darkness to see glow.
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Click to collapse
Yeah that's it, the good old light leak
Anyway the picture you took being overexposed gives the impression of a huge issue, so I guess they replaced the screen right after looking at that, even tho in normal darkness conditions it's definitely not so annoying. Good for you that you managed to get it replaced anyway
lol a 30 second exposure will bring out the worst of the display. I can understand they replaced it after showing that image that sort of tricks them because it will never be even close to that visible to the naked eye.
Completely normal for AMOLED displays.

Upper left corner of secondary screen, backlight very bright

So, I picked up my new V10 today, and I noticed something odd. It appears that the upper left corner of secondary screen has a problem with the Backlight. Just wanted to see if anyone else is noticing this.
It's most noticeable when the second screen is running with the main screen off, especially when there are notifications coming across, the upper left side of the screen is over-lit. Please see the attached couple of pictures for example. (The first picture is hard to see, but you can see the brighter corner on the second picture where I have an email notification). It's also noticeable when the phone is in use and both screens are on.
I'm just wondering if others are seeing this or if it's possible that I got a small defect from factory.
The secondary display does 'bleed', as mentioned in a few youtube reviews. Mine also bleeds. Apparently this is normal but definitely not appealing.
Mine does as well. Only noticed it in my pitch dark bedroom last night.
Sent from my LG-H901 using Tapatalk
It's not a defect, just part of using backlights. Look up LG G2x backlight bleed, that was a whole different ballgame, lol.
I'm only seeing that bleed in the dark until that screens dims a bit then the bit of bleed dissappears. I've never seen what you have in your picture.
QuantizedBoson said:
So, I picked up my new V10 today, and I noticed something odd. It appears that the upper left corner of secondary screen has a problem with the Backlight. Just wanted to see if anyone else is noticing this.
It's most noticeable when the second screen is running with the main screen off, especially when there are notifications coming across, the upper left side of the screen is over-lit. Please see the attached couple of pictures for example. (The first picture is hard to see, but you can see the brighter corner on the second picture where I have an email notification). It's also noticeable when the phone is in use and both screens are on.
I'm just wondering if others are seeing this or if it's possible that I got a small defect from factory.
Click to expand...
Click to collapse
Yours looks very excessive. In normal viewing conditions, the backlight should not ever be that noticeable. The only time I ever see the backlight on my V10 for the secondary display is in a completely dark room when the screen lights up a little bit because the phone was moved or something. But in this case, the backlight is leaking into half the screen because of how backlight bleed works in an LCD - i.e. it is not a hotspot like you have.
When I got my first V10, it had a hotspot in the upper left corner of the main part of the display. I noticed it immediately but wasn't sure if it was a defect or not. Compared it to the demo model and the salesman agreed, so we swapped it for another V10 right on the spot - no issue now, the screen looks beautiful and the secondary display and notification bar blend PERFECTLY into the bezel during use. It nearly looks AMOLED unless in complete darkness. I would swap your phone ASAP.
Mine does to in a dark room but once it dims the second time when screens off its hardly noticeable. Not what OP has though.
Nothing like that on mine either.
I did notice a very faint glow on the top right of mine but this is as others mentioned...Only barely visible and only in pitch darkness.
What you showed on the top left doesn't seem "normal" at all. +1 on swapping it out. I'd say that's excessive and a defect.
Sent from my LG-H901 using Tapatalk
Nitemare3219 said:
Yours looks very excessive. In normal viewing conditions, the backlight should not ever be that noticeable. The only time I ever see the backlight on my V10 for the secondary display is in a completely dark room when the screen lights up a little bit because the phone was moved or something. But in this case, the backlight is leaking into half the screen because of how backlight bleed works in an LCD - i.e. it is not a hotspot like you have.
When I got my first V10, it had a hotspot in the upper left corner of the main part of the display. I noticed it immediately but wasn't sure if it was a defect or not. Compared it to the demo model and the salesman agreed, so we swapped it for another V10 right on the spot - no issue now, the screen looks beautiful and the secondary display and notification bar blend PERFECTLY into the bezel during use. It nearly looks AMOLED unless in complete darkness. I would swap your phone ASAP.
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Click to collapse
Thanks for the feedback everyone, it turns out that it was not normal. Just rolled back in from the T-Mobile store. Took it in, expecting to be met with some resistance when requesting a replacement. To my surprise, they immediately agreed and replaced it!
The replacement does not have this issue. Glad to get that taken care of, really my only major gripe so far is gone.
Glad to hear it! Happy endings are the best.
Sent from my LG-H901 using Tapatalk
Good to hear as well.
So there is no more light bleed on your second screen or it just isn't as pronounced as before?
I have some. The tiniest bit. In a dark room. Totally acceptable. I think this second screen is sexy as all hell
From reviews I knew there was a light leak issue. However, it does annoy me. I wish there was none at all our at least give us the ability to change the brightness. That being said, I initially thought the second screen would be dumb but now I can't imagine being without it. Switching between apps is so much easier now.
---------- Post added at 05:01 PM ---------- Previous post was at 04:19 PM ----------
Can you try pushing a notification to yourself, while the screen is off and snapping a picture like you did in your first post? I'm curious to see what it looks like because when my screen is off and I get a notification with a white background it's bright on the left corner just like your picture.
I have the same issue on white notifications. Annoying but considering first gen of this type of display...if in future models I'm sure they will have a higher quality one in future.
Sent from my LG-H901 using Tapatalk
Went to the T-Mobile store to compare my phone to the display model. After playing with the phones I could see that my second screen display was in fact brighter on the left edge than the display model, so I'll be exchanging mine as well. Hopefully, I get a better one but at the moment I'll have to wait, since they are sold out. It was such a pain in the ass to get the sales associate to see the difference. Unfortunately, she couldn't but when she called someone else over they agreed that it was brighter.
I started a new thread about the dimming of the second screen(probably shouldnt have after reading here). Has anyone figured out how to make the display brighter again with the screen off? I can hardly see it in a lit room..
Thankfully the set I have (HK Dual Sim V10, H961N) has very very slight, almost unnoticeable bleed for the 2nd screen
I exchanged mine yesterday. That top left of BOTH screens was horrible. We went through 5 devices and every single one had some sort of bleed. I picked the one that had the least, and none on the main display. I'm sure LG will revise the HW and fix the issue but anytime you pick up a device with new tech expect some sort of issue.
Mine bleeds a little, but I really don't care.

[Q] Does your S9+ whites shift red at an angle?

So I'm well aware of the AMOLED tech and that there is always some sort of a slight blue shift at an angle. I'm, honestly, completely fine with this. What is bothering me is that when my device is tilted it shifts slightly red before shifting blue. That happens at about a 30 degrees angle or so.
I saw somewhere in another thread around here that someone measured the whites to be calibrated at 6500K which is a bit yellow-ish than most LCD screens. In all honesty, though, my eyes can get perfectly callibrated to that temperature and if I haven't seen a bluer screen in a while I start perceiving the whites on the S9+ as perfect. And here's where the slight red shift just before the blue one starts to really bother me. For some odd reason, especially at night when the room is completely dark, this slight hinge of red completely decallibrates my eyes and when I get back to looking at the display straight-on whites appear to be very yellow-ish for a while. And getting into the red shift zone (about 30 degrees tilt) is actually rather common whilist handling a 6.2" inch device.
So do you experience a slight red shift before the blue one when you tilt your S9+ and if so - does it affect you in the same manner as it does affect me? I'm really curious as to whether I have an outlier display or this slight red shift is actually the norm across S9's and it's just me who has to suck it up eventually and just move on. Thank you for the input!
I had three s9+ devices and all of them had the exact same thing that you've described, so i'm pretty sure it's a common thing across all of the devices and therefore it shouldn't bother you
Is that an issue? Possibly all have it.
Sobertooth said:
Is that an issue? Possibly all have it.
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That's what I'm asking. So far only one person has responded, though. Is that so hard for people to just answer with a goddamn "yes" or "no"... :/
My first S9+ had a more pronounced blue shift but didn't shift pink before it shifted blue. Unfortunately, they had mistakenly sent me a single SIM variant even though I ordered a dual one. Second one was the correct variant but I noticed that it shifted red so I got the best of my 14-day return window and sent it back. My third one was similar to my first one and nothing in it really bothered me but as it turns out it had a dead pixel right in the middle of the display - somehow it took me 4 days to even notice it but once I did I just couldn't cope with it. So now I'm having my fourth S9+ and it's the same red shift right before it goes blue, just like the second one. I'm just trying to understand how common is the red shift because I'm this close to returning this phone as well but at the same time don't want to put the retailer through any more crap as I already returned 3 phones. It's actually an issue for me, even more so than any black crush or whatnot else. It's just that if I see a lot of people having similar displays that it might actually help me cope with it and move on until my next purchase somewhere in the future.
mine does and that's perfectly normal
Yes
g.buyukliev said:
So I'm well aware of the AMOLED tech and that there is always some sort of a slight blue shift at an angle. I'm, honestly, completely fine with this. What is bothering me is that when my device is tilted it shifts slightly red before shifting blue. That happens at about a 30 degrees angle or so.
I saw somewhere in another thread around here that someone measured the whites to be calibrated at 6500K which is a bit yellow-ish than most LCD screens. In all honesty, though, my eyes can get perfectly callibrated to that temperature and if I haven't seen a bluer screen in a while I start perceiving the whites on the S9+ as perfect. And here's where the slight red shift just before the blue one starts to really bother me. For some odd reason, especially at night when the room is completely dark, this slight hinge of red completely decallibrates my eyes and when I get back to looking at the display straight-on whites appear to be very yellow-ish for a while. And getting into the red shift zone (about 30 degrees tilt) is actually rather common whilist handling a 6.2" inch device.
So do you experience a slight red shift before the blue one when you tilt your S9+ and if so - does it affect you in the same manner as it does affect me? I'm really curious as to whether I have an outlier display or this slight red shift is actually the norm across S9's and it's just me who has to suck it up eventually and just move on. Thank you for the input!
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My issue is the always on display. The clock has a pink hue to it. I've only hady S9 plus for about 2 months. Weird part is my girl got hers at the same time and hers has it also. It's very annoying. On top of that if I go to an all white screen mine has more pink than hers. I tried a painful factory reset and it's all the same.
blane73 said:
My issue is the always on display. The clock has a pink hue to it. I've only hady S9 plus for about 2 months. Weird part is my girl got hers at the same time and hers has it also. It's very annoying. On top of that if I go to an all white screen mine has more pink than hers. I tried a painful factory reset and it's all the same.
Click to expand...
Click to collapse
It might be because of the wallpaper you're using
The clock (at least on the lock screen) will always have the same coloring and shading to it as the wallpaper
So maybe that goes for aod as well? Not sure because I'm not using aod, but it's worth a check

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