[Q] Hero blocked from making calls - Hero, G2 Touch Q&A, Help & Troubleshooting

I tried to get my phone unlocked today, however ever since then my phone hasn't been able to connect to any networks. I had to give my Imei number to get in unlocked, is there some way this could have been used to block my phone?

johno86_4 said:
I tried to get my phone unlocked today, however ever since then my phone hasn't been able to connect to any networks. I had to give my Imei number to get in unlocked, is there some way this could have been used to block my phone?
Click to expand...
Click to collapse
Yes in theory it could. Try the old sim and see if it works.
To block an imei requires access to the network systems, although you could phone them up and perhaps maliciously block an imei.
Did you use a reputable unlocker?

I used one off ebay however they had 15000 positive feedback.
I rang T-mobile and they say my phone is not blacklisted but its also not been unlocked. I dont know if this is true as when I put my unlock code in it said unlock ok and now when I put another network sim in it doesnt ask for the code. Ive since tried to use an orange sim card in it and this works but I dont know if this is anything to do with the fact that Orange and T-mobile have merged.
If it isnt unlocked then i dont know where to put a new unlock code in.

johno86_4 said:
I used one off ebay however they had 15000 positive feedback.
I rang T-mobile and they say my phone is not blacklisted but its also not been unlocked. I dont know if this is true as when I put my unlock code in it said unlock ok and now when I put another network sim in it doesnt ask for the code. Ive since tried to use an orange sim card in it and this works but I dont know if this is anything to do with the fact that Orange and T-mobile have merged.
If it isnt unlocked then i dont know where to put a new unlock code in.
Click to expand...
Click to collapse
Lol you are fine.
Tmobile don't know it is unlocked. It worked fine if the sim doesn't ask for the code now.
If an orange sim works then phone is OK. What is original problem again?

Lol sorry I havent been very clear.
Ive bought a Tesco mobile sim and that is what I want to use however when I try this sim it wont connect to the network. Ive also tried a O2 sim with the same result however an Orange sim does work
I really have no idea what could be causing it and ringing Tesco/T-mobile has been no help at all lol.

Might be a stupid question but are you sure you can get Tesco Mobile signal? Both Tesco Mobile and o2 use the o2 network. So that's probably worth checking.

snailydale said:
Might be a stupid question but are you sure you can get Tesco Mobile signal? Both Tesco Mobile and o2 use the o2 network. So that's probably worth checking.
Click to expand...
Click to collapse
Ive tried it in my girlfriends iphone and it works perfectly so I cant imagine its the signal. I'm totally flummoxed, the only thing I can think of is if the phone isnt unlocked, but then why then does the orange sim card work?

OK I've come to the conclusion that it hasn't been unlocked and the reason the Orange sim card works is something to do with their networks being joined. If this is the case is there a way of re-entering the sim unlock code?

TMOBILE has blocked your sim, you may need to root
johno86_4 said:
OK I've come to the conclusion that it hasn't been unlocked and the reason the Orange sim card works is something to do with their networks being joined. If this is the case is there a way of re-entering the sim unlock code?
Click to expand...
Click to collapse
TMOBILE has blocked your sim, you may need to root. My experience is this: I have a rooted HTC that works fine, however when I put the sim in my S2 or a second T-Mobile phone I get the error message "cannot connect to network" even though I have 5 bars.

Related

[Q] Vibrant unlock help.

Hi, I'm new to the forums and new to unlocking phones. But I wanted to unlock my vibrant, I have my unlock and unfreeze codes but when I put a different sim card in it just tells me to call customer care and gives me no option to put in an unlock code. Can anyone tell me what I'm doing wrong?
Different sim card have to be from different service provider like at&t.
This is first time I hear that unlocking option won't appear after installing different sim card !
I tried using a net 10 trac fone sim card, since I read from other people on here they said it would work. but when i put it in and start the phone i can use my phone but when I go to the call screen it says "sim card crash - Please contact customer service". So Im gonna try an at&t card(with data plan) from my friend hopefully it works. Also I have another question like I said Im new to this stuff. If I still use my tmobile sim card can I still connect to at&t's internet/data?
I would think that to access AT&T's network services, you would need to have the AT&T sim installed in the phone.
You have to put different sim card other than T-Mobile to get unlock code screen !
The_wolf88 said:
You have to put different sim card other than T-Mobile to get unlock code screen !
Click to expand...
Click to collapse
Dude WOLF, not to be rude but if you read I put a NET 10 TRAC Fone sim in, not a t-mobile.
anyways on a better note. I finally have it unlocked! I put in a friends boost mobile sim, Screen popped up and put the code in. sweet.
MoMo Galaxy s said:
Also I have another question like I said Im new to this stuff. If I still use my tmobile sim card can I still connect to at&t's internet/data?
Click to expand...
Click to collapse
Nope...you'd need to put in an AT&T SIM that's tied to an AT&T account with a data plan.

samsung vibrant not registering on t-mobile or simple mobile network

i bought a new in the box samsung vibrant off craigslist to use on simple mobile, i unlocked the vibrant it works on both at&t and H20 but not t-mobile or simple mobile. anyone out there have a solution i can't call t-mobile since i am not an account holder and advice would be appreciated
bad simcard or if the phone is registered on diferent carrier put timobile sim card and try to unlock your phone with it
its not the sim card it works fine in my mytouch 4g with simple mobile, the sim is not blocked i believe the phone must be block from system by imei
put the simcard in and unlock the phone again ! ! duhh
???????
bartek25 said:
put the simcard in and unlock the phone again ! ! duhh
Click to expand...
Click to collapse
sarcasim is a good thing but maybe you aren't comprehending what i am saying duhh!!
i own NSPRO box and have unlocked the galaxy S phones quite frequently, the phone is sim unlocked for any sim card or gsm carrier, what i am saying has nothing to do with unlocking with the sim card in( which i tried for ****s and giggles). the problem is the vibrant is not recognized on the network , i have tried my sim and several other t-mobile sims the phone doedn't receive signal on t-mobile network or simple mobile( which is a NVO of t-mobile)so what i am asking is does t-mobile block imei's from their network and is their a solution other then changing imei of the phone which i do not wish to do although i can change imei i will not since it is illegal.
the problem
let me clarify it actually says on the screen
"not registered on network"
anyway to register it on system???
its unlocked and works on at&t, h2o and all other gsm carriers except t-mobile and simple mobile
clone another imei, that will solve this problem, There is an app that allows you to give you a new I D # to your phone
I am same problem here everytime try to make call it says "Not Registered on the Network", SIM card works fine on different phone, also other SIM when inserted on Vibrant gives same message.
Under Settings> Wireless> Mobile network settings does not allow access...
Can someone help resolve this situation.
Thanks,
I am also
having the same problem. I purchased a used Vibrant from my friend whom defaulted on his bill so he sold his phone to me. When I attempt to use the T Mobile prepaid SIM or a regular T Mobile SIM it will not allow me to connect to the network. It stays on (Searching) or (No Service) but the date and time updates so I know it is connecting, just not able to use the network. Is there anyway to get around this problem or do I need to root and unlock to go to another carrier?
Hi guys I am having similar issue, please help
I was using bionix 1.3.1 by team whiskey, whats your advice do I change to ICS, will that solve the problem or simple radio upgrade will solve the matter? I have gone through several sites and found that this problem is with many android mobiles since last 2-3 years. Is there no solution to this yet! I have tried Airplane mode, removing battery, downloading autocut and all those basic methods but to no help ...
I have the same problem, did anybody find a solution?
I tried everything, flashed to stock, GB, ICS, JB.
My phone is unlocked and it only works on AT&T, the sim card is good, as I'm using it on my backup phone.
alberto02005 said:
I have the same problem, did anybody find a solution?
I tried everything, flashed to stock, GB, ICS, JB.
My phone is unlocked and it only works on AT&T, the sim card is good, as I'm using it on my backup phone.
Click to expand...
Click to collapse
So you have a T-Mobile sim that won't work on a vibrant?
???
samsgun357 said:
So you have a T-Mobile sim that won't work on a vibrant?
???
Click to expand...
Click to collapse
Same here. This all happened when I let my friend borrow my phone to put his SIM on it. It was a prepaid Simple Mobile SIM. It didn't work but after I went to put my SIM card back into my Vibrant, the phone never got service.
Funny thing is, my SIM works on one of my older phones, so I know the SIM still works, but my Vibe gets messages like "out of service" and "not registered on network" even through it still has some bars.
I think the problems relates to this thread: http://forum.xda-developers.com/showthread.php?p=37703090#post37703090
Somehow the bands on your device is messed up so you never get a signal. Not sure how to fix it but any solutions would be great.

[Q] Is it possible to remove network lock without an unlock code?

I have reviewed similar threads for a few days but have not found any answers. The simple question I have is in the title:
Can you unlock the ATT Atrix without an unlock code.
However the situation is a bit more complicated and ill explain.
I have been traveling the past few months and was in Costa Rica for a month. I decided to purchase a local SIM so I could use my phone without paying ridiculous ATT roaming charges. I inserted the SIM and it was locked, unaware of the network lock I inserted my personal code thinking that may be it. No luck and returned to my old ATT SIM. At this point it still worked but a few days passed and I tried again, still no avail so I contacted ATT. It just so happened the 6 month mark was coming up from the original purchase date of my phone so they would provide the unlock code in 4 days time. I waited and finally received, after inserting the code it did not work and I contacted ATT back to assure they provided the proper code as they had to send me a replacement phone a few months prior due to my original Atrix crapping out. They checked it out and determined it was correct but it never worked. I finally inserted my original ATT SIM back into the phone and it also requested network unlock code. Now I am back in the states and even with the original ATT SIM it still requests for the network unlock code. I tried unlocking and flashing with CM7 beta and STILL requests unlock code. So basically the phone is useless for network data but will work fine as a mini tablet i suppose connected to WIFI.
So with that explanation does anyone have any idea on bypassing this or removing this entirely, not even to use overseas but just on the ATT network!
Additionally
ATT provided me with another Atrix to alleviate my troubles so im not entirely phoneless. However I would like to sell one of these and possibly purchase the GS2 0_o
I have contacted 3 cell phone unlocking sites explaining the situation and only one has responded but not with any answers.
HELP!
if you got a new phone, is it still asking for a network unlock code?
No. Its working fine, but I still have this perfectly good working phone I would rather use and sell the brand new one. Unless I cant get rid of this unlock problem I suppose Ill sell it as is. Any takers?
Hi, I talk to att once when i want to unlock my atrix and they told me if the phone is more than six months old the give you the unlock code for free.
so for the atrix if that is your phone you can ask att for your code since august 21.
just call att customer support.
hope this help.
try a diff sim card with data plan and see if it still asks for code
or try flashing a custom rom
I suppose I was not clear in the OP. ATT DID provide this code for me. I did flash a custom rom already.
As far as using a different SIM card I tried to use a second SIM that ATT provided and still nothing.
I am assuming this is a very unique situation and probably wont find any answers unless someone has successfully unlocked the phone by flashing some special ROM.
Flashing a ROM of any kind will never sim-unlock your phone.... ever. period.
The only way to resolve this is through AT&T. The only way to sim-unlock is with the code it requests.... must have proper code. That is the only way. So, I would talk to AT&T about it, in person, at a local store.
I unlocked the inspire 4G simple by rooting and flashing a custom rom didnt ask for network password after that it worked on tmobile
With edge service no. 3g or 4g different bands between tmobile and att
Sent from my HTC HD2 using XDA Premium App
jussuh said:
I unlocked the inspire 4G simple by rooting and flashing a custom rom didnt ask for network password after that it worked on tmobile
With edge service no. 3g or 4g different bands between tmobile and att
Sent from my HTC HD2 using XDA Premium App
Click to expand...
Click to collapse
highly doubt that....
when does it ask you for the network code? can u provide a screen capture?
jgc121 said:
Flashing a ROM of any kind will never sim-unlock your phone.... ever. period.
The only way to resolve this is through AT&T. The only way to sim-unlock is with the code it requests.... must have proper code. That is the only way. So, I would talk to AT&T about it, in person, at a local store.
Click to expand...
Click to collapse
Just the info I was looking for. Basically the phone is boned in that case. Spent a good with with ATT advanced tech support and motorola to no avail.
What I do want to know is WHERE this information is stored out of curiosity. It seems the modding community would have tinkered with some hacks to remove the sim lock at some point.
wyldkard said:
when does it ask you for the network code? can u provide a screen capture?
Click to expand...
Click to collapse
Tried to screen shot it but it wont allow in the screen. The request comes as soon as I turn the phone on. If I dismiss it I can use the phone I just wont have cellular access.
Ok so I am reposting and not editing as I feel this deserves a bump.
I got my new Atrix unlock code from ATT today and tried it on the new Atrix I received and that one ALSO will not unlock.
Is there ANY ATT Atrix sim unlocked and if so how did you go about doing it? I have only found one thread and no response via PM.
How to SIM unlock Atrix!
I have read both your post and I believe you used a ATT sim card that was not in use or a GO phone Sim card. Am I correct so far? To sim unlock you have to insert a non ATT sim card!! No go phone sim card or a non active att sim!
Call one of your friends and borrow a Verizon sim or Tmobile sim. You only have 5 tries to do this. So as for your first Atrix I believe it is already locked permanently to ATT. Dont ruin your second Atrix.
katinatez said:
I have read both your post and I believe you used a ATT sim card that was not in use or a GO phone Sim card. Am I correct so far? To sim unlock you have to insert a non ATT sim card!! No go phone sim card or a non active att sim!
Call one of your friends and borrow a Verizon sim or Tmobile sim. You only have 5 tries to do this. So as for your first Atrix I believe it is already locked permanently to ATT. Dont ruin your second Atrix.
Click to expand...
Click to collapse
Well I found that if you push #073887* in the dialer it will actually prompt you for the unlock code. I tried this with NO sim in at first and that is when it said it was unsuccessful. However late last night I inserted my ATT SIM back in and tried again just for ****s. Entered in #073887* and typed the unlock code and viola, it worked. Interesting information for anyone who wants to unlock there Atrix WITHOUT another carriers SIM!
But back to my original issue. I wouldn't mind if the original atrix was locked to ATT, at least I would still be able to use it. The problem is that it wont work with ANY SIM. My thoughts is that it is a glitch and locked the phone to... nothing?
To make matters worse I emailed cellunlocker.net explained the issue and they said they thought if they requested a carrier unlock code it would work. Paid the 20 and 10 minutes later they sent me the same unlock code ATT had provided. Now the hassle of obtaining a refund.
are you selling the phone?
komakos96 said:
are you selling the phone?
Click to expand...
Click to collapse
Yea. Both.
you have to use a *different* sim card than your regular carrier uses (ex - I'm on AT&T, so i used a Boost Mobile Sim to unlock my Atrix) You cannot use YOUR sim to sim-unlock.
jgc121 said:
you have to use a *different* sim card than your regular carrier uses (ex - I'm on AT&T, so i used a Boost Mobile Sim to unlock my Atrix) You cannot use YOUR sim to sim-unlock.
Click to expand...
Click to collapse
Yes you can, by the method I explained in my previous post. It works!
There may be some confusion. The one im referring to (the original ATRIX) will not unlock with an ATT sim, a TMOB sim, a verizon SIM, or even a Costa Rican SIM. NO matter WHAT the SIM is in the "original" phone it always prompts me for a SIM unlock password. Like I said I believe it to be a glitch, intending to lock it to the ATT SIM but in reality it locked it to NO SIM.
So to restate.
YES you can unlock an ATT Atrix with only an ATT SIM in the phone using the method I explained. ( I did it with the phone in my hand right now)
and
NO my original Atrix will not unlock regardless of SIM installed or method.
i will send you a p.m with my offer
Just out of curiousity did you ever set up the sim card lock feature in the location and security settings. It will ask you for the unlock code every time you turn your phone on...shot in the dark here....
Sent from my MB200 using XDA App

[Q] Not Registered on Network

Hi all. Just after a little help if possible.
Bought a 2nd hand S2 and was told it was locked to Virgin, before I bought it I made sure I saw the buyer make a call with the Virgin SIM on the phone.
I downgraded from ICS to 2.3.5, rooted the phone and used unlock tool from Market to unlock the phone. Tried several SIM cards in the phone, but I cannot connect to any mobile networks. In Phone Status, it shows phone number, signal strength etc but when I try and make a call is shows ‘Not Registered on Network’
I went out and bought a PAYG Virgin SIM card as I thought the unlock may not have worked correctly and exact same thing happens. Put the Virgin SIM in my unlocked HTC Desire and works fine. So, its deffo the phone that has the problem. I checked the IMEI number online to see if it had been blocked but it looks ok.
Any thoughts??
Thanks in advance.
Hi
A few things to check/try -
Does the IMEI number displayed by typing *#06# into the dialer match the IMEI number on the back of the phone (Under the battery)?
When you put a sim card in (other than Virgin) do you get a message from the phone asking for a network unlock code?
Does the network name of the Sim card appear in the status bar?
Which app did you use to unlock the phone? I've used Galaxy_S unlocker several times without any issue. (I install a ginger bread rom first, then insecure kernel, then root, then run Galaxy_S Unlock)
SMORG00 said:
Hi all. Just after a little help if possible.
Bought a 2nd hand S2 and was told it was locked to Virgin, before I bought it I made sure I saw the buyer make a call with the Virgin SIM on the phone.
I downgraded from ICS to 2.3.5, rooted the phone and used unlock tool from Market to unlock the phone. Tried several SIM cards in the phone, but I cannot connect to any mobile networks. In Phone Status, it shows phone number, signal strength etc but when I try and make a call is shows ‘Not Registered on Network’
I went out and bought a PAYG Virgin SIM card as I thought the unlock may not have worked correctly and exact same thing happens. Put the Virgin SIM in my unlocked HTC Desire and works fine. So, its deffo the phone that has the problem. I checked the IMEI number online to see if it had been blocked but it looks ok.
Any thoughts??
Thanks in advance.
Click to expand...
Click to collapse
Check ur imei no dial *#06#
verify that imei no with the one beneath ur battery
if it same then try flashing the stock rom again and root it and try unlocking again using the unlock soft from play store
Yes, the IMEI number matches so no problem there. Have been onto several free IMEI check sites to see if the IMEI number is blocked and it shows as not being blocked. How reliable these sites are I do not know...
No, no unlock message comes on. However, I locked the phone again when rooted and put the Virgin SIM in, which it should be locked to so should work, and I got a SIM unlock message? So, when the phone is locked, it does ask for unlock code, when unlocked using the app, lock code doesn't appear.
I do not get the name of the network in the status bar. When I look at the phones status, it does show a signal strength, and I do sometimes get signal bars but when I try and use the phone I get 'Not registered on network'
I used Galaxy_S app and did everything that you have done!
Have tried flashing stock rom, rooting and unlocking and nothing seems to work.
Worried that I may have bought a nice, expensive media player...
If your IMEI matches up with the one under the battery then I really don't know why you can't get a signal. Maybe someone else on here will give you some better advise. It sounds to me like you did everything right. The obvious thing would be if the phone is on the blacklist (stolen phone, or reported as stolen, 2 different things!). I wasn't aware of any sites that can tell you if the phone is reported as stolen so can't comment on how accurate they are.
Hope you get it sorted, it's the best phone out there at the moment so would be a shame if you can't make calls on it.
have you tried with diferent modem? or diferent rom?? or both at the same time?
for the modem try KI3 or KI4, seems to work pretty fine for almost everyone..
have you tried
hi have you tried going to
settings>wireless and network>mobile network>network operators
and checking the settings in there are set to autoselect network.
if this does'nt work +1 for all posts below.
hope it does.
also not sure but i think sim lock is set in security settings and the pasword for unlocking is stored on the sim that password was put on. anyone feel free to correct if this statement is wrong. many thanks

i9300 Unlock Problems

I just bought an i9300 locked to Orange UK. I want to use my o2 UK sim card with it. had to transfer to a micro sim, which went fine and new sim works ok in old phone with adaptor.
first i tried an app called GalaxSimUnlock. This looked like it had done the job, but i couldnt connect to o2. Restored EFS back to original state. I then decided to go with a true unlock via one of those gsm companies, and they sent me a code. Code was accepted, i get bars of signal, but no network connectivity. it says "Unable to connect. Try later" when i try to connect to o2.
My IMEI looks good (353xxxxxxxxx080) but i just cant get on o2. Any ideas where i can go next?
Baseband version is i9300XXLFB, rooted with CF6.4
peterpandemic said:
I just bought an i9300 locked to Orange UK. I want to use my o2 UK sim card with it. had to transfer to a micro sim, which went fine and new sim works ok in old phone with adaptor.
first i tried an app called GalaxSimUnlock. This looked like it had done the job, but i couldnt connect to o2. Restored EFS back to original state. I then decided to go with a true unlock via one of those gsm companies, and they sent me a code. Code was accepted, i get bars of signal, but no network connectivity. it says "Unable to connect. Try later" when i try to connect to o2.
My IMEI looks good ************ but i just cant get on o2. Any ideas where i can go next?
Baseband version is i9300XXLFB, rooted with CF6.4
Click to expand...
Click to collapse
Remove your IMEI from the post. It's supposed to be confidential. Also as for your connectivity problems, try adjusting the APN settings. Can you make a call or text people?
Should you print your IMEI number?
circuit 89 you beat me to it.
jb.traveller said:
Should you print your IMEI number?
circuit 89 you beat me to it.
Click to expand...
Click to collapse
Lol
thought the IMEI might be important. "Not registered on network" when i try to call, texts don't get sent. i did check AP settings with what's on the o2 site and it looked good. will look for more to try
tried using APN settings from ny old phone but still no good. put sim back in old phone to make sure its ok and it is. This should work right? when you get a valid unlock code the phone should then take any sim... right?
I got a T-mobile UK phone, looked. Used the first tool, stuck my old o2 sim in and worked fine!
I don't know why you're getting issues.
SaticICE said:
I got a T-mobile UK phone, looked. Used the first tool, stuck my old o2 sim in and worked fine!
I don't know why you're getting issues.
Click to expand...
Click to collapse
Just tried that app again and it says im unlocked. Still no good though. Think i need an orange sim to make sure that works

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