[Q] Camera pink hue :( anyone else?? - SOLVED (AUTO WB/INADEQUATE LIGHTING) - Galaxy S II Q&A, Help & Troubleshooting

Auto WB issue! Video Link showing dynamic changing in light sources: http://www.youtube.com/watch?v=0F0x1wkt5EU
This ones to all you SGS2 owners...
Today whilst takin' pics of my son, i noticed whilst pointing the camera down at my cream coloured carpet a pink hue was clearly visible in the centre of the shot. I took a snap and the hue was on definitely there... this was during the day time with only ambient light from my large bay windows...
slowly panning up across the room towards the window it seems to fade away, but directly at the light surface its unmissable...
I double checked the shot on my partners DHD, her shot was completely pink, very poor camera!!
Anyone elses S2 suffering from this? a quick google search shows this has also been an issue on other handsets such as the Nexus One and Samsung Focus...
Cheers,
Dickie

This is very important.
Can you make some photos and upload it?
if someone more have the classic tint pink of cheap cameras like other HTCs I am going to cancel my order inmediately.

Here are some untouched Macro shots taken in my backyard in fading light with the Galaxy S II, was a bit windy so the flowers kept moving:
Click for full sized image
I don't know of any sansung Focus.

Can anyone shoot to white walls or cloudy sky?
It is the faster way to see if the camera have the pink tint.

Intratech said:
I don't know of any sansung Focus.
Click to expand...
Click to collapse
lol alright smart arse, edited
The shot! 8mp default settings
http://postimage.org/image/7zd9ak9w/
Dickie

just to add, this has been the only time ive noticed this issue, shots taken across the room show no visible signs of this, just the straight shot...
tbh, with the quality of all the other shots ive taken, its not a deal breaker for me, this phone still blows away any other ive used, and i don't find blank white walls/carpets interesting enough to take photos of...
Dickie

That sure looks like something I read about some HTC phone a while back. I'll need to check my phone to see. I wonder if it's software or hardware related.

after some testing i believe this is a software issue, specifically with the AUTO White Balance setting, as i point it to the cloudy sky out the window it looks perfect and when switched to incandescent it goes away!!
like i said before, i don't make a habit of shooting my carpet or my white walls very often!
Dickie
EDIT: when switched to Daylight mode, it also goes away, although it makes the carpet look orange for obvious reasons... Definitely a White Balance issue, the lighting and colour of the carpet requires the correct setting as opposed to the Auto mode, outside or with good lighting the Auto setting is fine! as far as i'm concerned, panic over! lol

dickie2007 said:
after some testing i believe this is a software issue, specifically with the AUTO White Balance setting, as i point it to the cloudy sky out the window it looks perfect and when switched to incandescent it goes away!!
like i said before, i don't make a habit of shooting my carpet or my white walls very often!
Dickie
EDIT: when switched to Daylight mode, it also goes away, although it makes the carpet look orange for obvious reasons... Definitely a White Balance issue, the lighting and colour of the carpet requires the correct setting as opposed to the Auto mode, outside or with good lighting the Auto setting is fine! as far as i'm concerned, panic over! lol
Click to expand...
Click to collapse
That it isn't a white balance issue, it is a hardware problem. HTC got the same problems on a lot of devices before, and they tried to hide it tweaking the colors, but that doesnt solve the real problem.
If I were you I will return the phone for another one.

kersh said:
That it isn't a white balance issue, it is a hardware problem. HTC got the same problems on a lot of devices before, and they tried to hide it tweaking the colors, but that doesnt solve the real problem.
If I were you I will return the phone for another one.
Click to expand...
Click to collapse
then why when i switch to the correct WB setting for the lighting i'm in does the issue disappear?? the issue only arrises in Auto mode under certain lighting conditions. just took a white sheet outside on Auto - No issue!
Dickie

Maybe in a non-auto mode they know the color temperature that software will apply to the image and then they can tweak the pink tint of the image, but with an auto mode that changes dinamically the color grade they cant adjust the pink tint.
I really dont know, but all of the pink tints problems in all other phones are hardware related issues, I don't know why this is going to be different.

i get exactly what you are saying, but i'm only going by what i'm working out on my device...
at the end of the day, like i said before, its not a deal breaker for me, and ive not had a single issue with it in other lighting conditions...
Also, ive just walked around my room allowing the camera to adjust dynamically, and it does disappear!! i have a standing lamp on, a small window on the opposite wall, and the large bay window at the front of the room, the pink hue is not permanent and is just the Auto WB not being perfect.
Its even visible on video, so i'll upload a vid of the pink disappearing as i walk around the room and the light changes dynamically! Auto WB issue for sure!!
Dickie

Just registered after seeing this...
A pink hue like you describe usually means infrared contamination, and happens on any camera to varying degree. Some black clothing in direct sunlight suffers the most.
Edit: Extreme Example: vimeo (dot) com/5637250
Regards, Matt

I'm just uploading a video to Youtube 720p - WB AUTO
You can clearly see the pink hue fading in and out as the phone auto adjusts to the varying lighting in my home, namely Incandescent light fittings, Fluorecent light fittings and daylight outside.
If i set the camera to a setting for one of those lighting conditions specifically, there is no issue in said condition.
I will update this post when its uploaded with the link - THIS IS NOT A PERMANENT HUE CAUSED BY HARDWARE - ITS SOFTWARE STRUGGLING WITH THE LIGHTING CONDITION!! - phew!!
Dickie
EDIT: the hue becomes very apparent after pointing the camera and any of the light sources directly then quickly moving to a white surface, it then gradually adjusts away...
LINK: http://www.youtube.com/watch?v=0F0x1wkt5EU

kersh said:
Maybe in a non-auto mode they know the color temperature that software will apply to the image and then they can tweak the pink tint of the image, but with an auto mode that changes dinamically the color grade they cant adjust the pink tint.
I really dont know, but all of the pink tints problems in all other phones are hardware related issues, I don't know why this is going to be different.
Click to expand...
Click to collapse
I doubt Samsung will use the low quality camera sensor that HTC uses buddy.

ScepticMatt said:
Just registered after seeing this...
A pink hue like you describe usually means infrared contamination, and happens on any camera to varying degree. Some black clothing in direct sunlight suffers the most.
Edit: Extreme Example: vimeo (dot) com/5637250
Regards, Matt
Click to expand...
Click to collapse
not sure its the same buddy, it appears in the centre of the image and fades out, i'm 100% certain that this issue is WB/lighting condition related, 10mins and the link will be up if your interested...
Dickie

Intratech said:
I doubt Samsung will use the low quality camera sensor that HTC uses buddy.
Click to expand...
Click to collapse
I can't agree more there, you should have seen the same shot on the Desire HD, the carpet was entirely pink!! not just a spot in the middle..
Dickie

BTW I just checked my phone and observed the same situation as described by Dickie. After checking for myself I'm certain it's software related. They may need to tweak their auto white balance algorithm.

Please see link above or in OP
Dickie

Related

Pictures have a blue tint when using the flash

Hi,
When I am using the flash indoor and it is dark , my pictures have a blue tint. I can see it already when the flash starts, just before taking the picture, that my screen has a blue tint.
I have noticed that , if I don't use the flash indoor and it is dark, I still have a very very little bluish tint but negligible.
When I take a picture indoor , but it is bright, , and the flash is set to on ,my screen doesn't become bluish and I have a "normal" picture"
Any idea what to do?
Daniel
Hi,
could it be that the blue tint comes from the LED being kind of blue? Not to sound sarcastic, but I think this could be the answer to your problem. Because when you look at the LED when switched on, you will realize that it is not pure white, but just a little bit on the blue side, that's at least my impression...
Check the white balance option in the camera settings, it's probably set to daylight or something, change it to auto or flash. Obviously the latter if you are using flash at that moment in time.
Tachikoma_kun said:
Check the white balance option in the camera settings, it's probably set to daylight or something, change it to auto or flash. Obviously the latter if you are using flash at that moment in time.
Click to expand...
Click to collapse
No, it is not the white balance option because it is always set to auto.
Daniel
Does the problem show if you transfer the photo's to your computer?
Tachikoma_kun said:
Does the problem show if you transfer the photo's to your computer?
Click to expand...
Click to collapse
Thanks for your advice.
I have transfered the pictures to my PC and there is no blue when viewing the pictures on my PC.
Daniel
I had a thought that if it wasn't the white balance then it might be whatever colour setting you have the phone's screen set to. Try changing the display mode to something else then view the photo's again.
Tachikoma_kun said:
I had a thought that if it wasn't the white balance then it might be whatever colour setting you have the phone's screen set to. Try changing the display mode to something else then view the photo's again.
Click to expand...
Click to collapse
But except the brightness level , there are no other settings you can change
Daniel
Settings -> Display -> Screen Mode
Try changing it from whatever it's currently on to something else, then check the photos again, repeat this with all the screen options. There could be a screen calibration problem with your phone on one of those settings.
Tachikoma_kun said:
Settings -> Display -> Screen Mode
Try changing it from whatever it's currently on to something else, then check the photos again, repeat this with all the screen options. There could be a screen calibration problem with your phone on one of those settings.
Click to expand...
Click to collapse
Thanks but I have tried this already before and there is no difference between the 4 modes and the blue tint.
I think that my S3 has a little blue tint because I have compared it with a friend and there is a difference when viewing an application with a white background.
Daniel
Sounds like a faulty screen then, take it back and ask for a replacement.
And you are absolutely 100% sure your finger/thumb/whatever is absolutely no where near the flash? As that is by far the best explanation for this and common reason for this. Just check anyone on Facebook and look at their mobile uploads... You'll see lots of photos with blue tints and it's because people take photos with their fingers to close too the flash reflecting light back at the lens.
Sent from my GT-I9300 using XDA Premium HD app
kickassdave said:
And you are absolutely 100% sure your finger/thumb/whatever is absolutely no where near the flash? As that is by far the best explanation for this and common reason for this. Just check anyone on Facebook and look at their mobile uploads... You'll see lots of photos with blue tints and it's because people take photos with their fingers to close too the flash reflecting light back at the lens.
Sent from my GT-I9300 using XDA Premium HD app
Click to expand...
Click to collapse
I am sure my figer is no where near the flash. And like I wrote earlier, on my
PC the pictures don't have a blue tint
yea ive tried all the above suggestions but it doesnt really work
the tint happens when there is another light somewhere in the picture
errolng said:
yea ive tried all the above suggestions but it doesnt really work
the tint happens when there is another light somewhere in the picture
Click to expand...
Click to collapse
I find that is the issue for me also, I've noticed it happening when in a room with a TV on for example.
The GS3 has a hard time picking the right WB, it would be nice to have a WB setting for the cool White LED the flash uses.
Maybe a simple piece of scotch tape placed over the flash (with a light yellowish tint) will counteract with the blue tint.
I tried this with some painters maskingtape, the yellow paperbased tape. The pics aren't so blue anymore.
The only problem is finding the right yellow tint.
Maskingtape is a tad too thick and it interferes with the range of the flash.
ahh yes, my friend vs my sgs3, we did a flash light comparison. my i9300 version infact has a slight blue tint to it compared to his neutral tint (att version). I can confirm the blue tint is in fact a real thing
Sent from my GT-I9300 using xda app-developers app
rosco swatchbook on amazon. just ordered the small one; i'll experiment and pick what works best on a neutral white sheet of paper. i'll cut it out and sandwich it between my phone and it's case right over the led.
ridiculous oversight on samsung's part not to white balance the flash's led. pisses me off that i have to resort to this on a flagship phone.
emwdava said:
Maybe a simple piece of scotch tape placed over the flash (with a light yellowish tint) will counteract with the blue tint.
I tried this with some painters maskingtape, the yellow paperbased tape. The pics aren't so blue anymore.
The only problem is finding the right yellow tint.
Maskingtape is a tad too thick and it interferes with the range of the flash.
Click to expand...
Click to collapse
I am on yureka . i can easily confirm pic is bluish because flashlight is bluish. How to solve this. Some other camera app has two type of flash one tourch and other is default flash. Tourch light gives good pictures. How to make a tourch flash by default.
The bluish tint could possibly be how you perceive the image on the screen of the phone.
For example, I just took a photo on my i9300 and can clearly see that it is in the blue spectrum when comparing the photo on the i9300 against real life.
I sent the photo to my HTC M9 and on that screen it looks more like the original real life with no bluish tint.
Therefore I know the camera is good and taking colours correctly but my screen on my i9300 is what seems to be giving it the blue hue.
Beamed in by telepathy.

[Q] White outline in pitch black images, faulty screen?

Hey guys, I've never posted here, I mostly just lurk and try to learn things.
My question is a bit difficult to explain but I'll try my best. Do me a favor and take a photo while completely covering the camera lens, then view the photo in the gallery. Make sure youre in a dark room and viewing the photo in full screen, wait a second for the back and task manager buttons to turn off as well.
Is your picture completely black or are the outside edges and corners fuzzy and white almost?
My previous phones are Galaxy S1, 2, 3 and 4 along with the Note 3 (which I miss :/ ) never had a problem like this, I do believe some GS2s had a similar problem with the screen being spotty in black images.
thanks.
redline06 said:
Hey guys, I've never posted here, I mostly just lurk and try to learn things.
My question is a bit difficult to explain but I'll try my best. Do me a favor and take a photo while completely covering the camera lens, then view the photo in the gallery. Make sure youre in a dark room and viewing the photo in full screen, wait a second for the back and task manager buttons to turn off as well.
Is your picture completely black or are the outside edges and corners fuzzy and white almost?
My previous phones are Galaxy S1, 2, 3 and 4 along with the Note 3 (which I miss :/ ) never had a problem like this, I do believe some GS2s had a similar problem with the screen being spotty in black images.
thanks.
Click to expand...
Click to collapse
Hello there, I did a test for you on mine, when i was in my room with my lights on but completely covered the lens and mine came out fuzzy. It seems that the s5 camera is very powerful picking up the slightest bit of light !
Then I turned off the lights in my room and did the same test, this time it was pitch black.
Did you try turning all your lights off in your room?
Thanks for your input, my initial test was in a room with the lights off. Looks so bad :/
redline06 said:
Thanks for your input, my initial test was in a room with the lights off. Looks so bad :/
Click to expand...
Click to collapse
I noticed that with my camera too. The exact same thing happens to me too when I cover the camera, in both lighted and unlighted rooms. But I'm pretty sure it's normal. When your ISO is on auto, you'll notice that the camera turns up the ISO past what you can manually set it at (800). So since they're bumping up the ISO so high (probably ~1600 in dark areas), there's going to be considerable amounts of noise, even with very low light.
You can see for yourself that if you compare auto ISO and ISO 800 in a dark room, the latter will be much more pitch black like you expect it to be.

Duff camera?

I think I have a duff camera on my new Z2, took some photos of a off white coloured box and a wooden desk and green horizontal banding on the photos. I also noticed what looks to be an oscillation in brightness when previewing a picture before taking the photo.
Has anyone else noticed this behaviour? I have requested a replacement as this is not something I have seen before and don't think it should be doing this.
The other query is about image stabilisation, stabilisation can be enabled in manual mode but cannot when using the superior auto mode, is this correct?
Thanks
Mine performs great. I'd ask for a replacement because it seems like a defect.
Fluorescent tube lighting by any chance?
Sent from my D6503 using Tapatalk
There was fluorescent lighting but it didn't affect an iphone taking the exact same picture, my old Galaxy S3 wasn't affected by fluorescent lights either. If the Z2 is affected that badly by lights in the ceiling it is pretty crap and will definitely be getting a refund.
We will see if the replacement is any better but I don't have a huge amount of confidence that it will be.
George_2010 said:
There was fluorescent lighting but it didn't affect an iphone taking the exact same picture, my old Galaxy S3 wasn't affected by fluorescent lights either. If the Z2 is affected that badly by lights in the ceiling it is pretty crap and will definitely be getting a refund.
We will see if the replacement is any better but I don't have a huge amount of confidence that it will be.
Click to expand...
Click to collapse
Should be an attachment showing the banding on the photograph.
Point any digital camera near a fluorescent light and you'll see why I asked that. It's not constant light, they pulse and taking photos of white objects bounces the pulsing back to the camera, iphones may be different due to a rolling shutter what ever that means but I know for a fact galaxy s3 did the same because I had two of them and I spent a long time in my flourescently lit shed trying to take photos of white snakes.
Look here and read the section on disadvantages and sub section on flicker effect.
http://en.m.wikipedia.org/wiki/Fluorescent_lamp
Sent from my D6503 using Tapatalk

Doubt about the green tint issue

Hi,
I'm looking to buy an S10 lite, because here in Brazil it is the best option, since the other Galaxy's are all with Exynos.
However, I have seen a lot of complaints about the green screen problem. Can you tell me if this is a software or hardware problem?
I urgently need a smartphone, but I'm stuck for these reported problems ...
hardware. lots of oleds have this issue to varying degrees. it's only noticable on mine at the absolute dimmest setting and most noticable on mid to dark gray backgrounds. bump up the screen brightness even a hair and it completely disappears. hope that helps
Ive read somewhere it is only in nightmode ( blue light filter ), i cannot confirm if this is true, maybe other users can.
InTheCage said:
Ive read somewhere it is only in nightmode ( blue light filter ), i cannot confirm if this is true, maybe other users can.
Click to expand...
Click to collapse
this is incorrect.
I can see it on the bottom of my phone's screen when the color is grey and with low brightness level (5-10%). I rarely use it with that low brightness level, so that doesn't bother me.
InTheCage said:
Ive read somewhere it is only in nightmode ( blue light filter ), i cannot confirm if this is true, maybe other users can.
Click to expand...
Click to collapse
I noticed it with no blue light filter enabled. It's happen more often with dark mode because most apps will use grey colors as background, and this color makes the green tint issue visible.
Yeah ive seen it also, i stopped using darkmode because of it. The thing what annoyed me more is the blurr and transformation of the shape when scrolling a grey bar/shape over a blackish background. I found the greys disapointing coming of a cheap phone but with good lcd screen. Watching media was more enjoyable on old phone. Sold it after a week.

General The Display issue Thread....(color fade, flickering, tints)

Hey guys,
I havent seen a thread related to display issues. In 2 german Forums I found threads about various issues. From Color fade, to overall greenish tint or flickering screens.
Sadly I am very picky with display stuff and my Display isnt perfect either. I mostly use relatively low brigthness settings (around 30-40%) and on dark mode especially the settings menu has a color fade from dark grey to dark blue. This cant be seen on any other color.
Its easy to see in a dark room, the brighter the room the lesser you will notice.
To easier check: use telegram, with its blueish theme its definitely way stronger fading there...
For a phone thats 649€ in germany thats unacceptable for me. My P5 has a slight warmish but perfectly even colored display and thats what I expect from a P6.
What about you? Can anyone check their display if thats a common issue?
Hi,
i have the same issue, also a device from germany.
Even when booting when everything is white, I always have multiple changes between white and blue in the display.
I'm at work, I try to take a picture when I get home.
Please do, Id really be intersted. Sadly we cant do anything about it...
Anybody have the green ish tint on a black screen issue? Seen a few of those floating around as well...
Similar issues with my screen, also from Germany.
My first OLED screen had been with the Galaxy Note 1 and I hated it for its issues. Always bought devices with LCD screens afterwards.
The Pixel 6 is my first OLED phone since and it is having pretty much the same issues my Note had 10 years ago
Great phone so far (Android is still a bit buggy), but the display is quite a disappointment for me personally, at least for brightness levels below ~50%...
Is it just me or are most of these issues regarding the display coming from Germany? Please can people state what country the device was purchased from if they have this issue
Wow @Abnovitas thats really really bad. Sadly till now everyone seems to be from Germany...
I just finished chatting with Google's support.
They are going to replace the phone, but I'm still waiting for their email with instructions.
But first they walked me through some superficial settings (disabling Dark Mode and some accessibility stuff, like Color Inversion...) and then tried to talk it off as a normal property of OLED displays, which I didn't accept to this extent. But hey, that's probably just Google's policy.
Let's see if this was just bad luck in the OLED lottery.
For me its too difficult to take a picture with dark screen. The color change is slightly less than the picture from @man1acc
But i have problems with white color, it is light grey and i have green stripes on white, this is also very very difficult to make a picture.
Here you can see it a bit, but in real life it is much stronger
This is how my display looks like. Quite disappointing, Google has the same problems for years. But the phone itself is very well built, so maybe I will keep it. Bought the phone in Germany.
I have some rainbow effect which is mostly noticeable on white backgrounds. Hard to capture but found it is quite noticeable with an external light source. In this case my monitor. Anyone else have this or more importantly for a RMA, don't have it?
Pixel 6 when on a black background the right side of the display has a green tint shadow effect kinda worrying as it's not present on the left side and seems to only appear on darker backgrounds like when pull notification tab down or in a app (like xda) with black background very noticeable , or is this just standard now for Oled displays it's not the first phone I've noticed this over the years just curious if any pixel 6 owners see similar or should I get it exchange ? Added pic not sure if shows that well though
DoobyDroid said:
Pixel 6 when on a black background the right side of the display has a green tint shadow effect kinda worrying as it's not present on the left side and seems to only appear on darker backgrounds like when pull notification tab down or in a app (like xda) with black background very noticeable , or is this just standard now for Oled displays it's not the first phone I've noticed this over the years just curious if any pixel 6 owners see similar or should I get it exchange ? Added pic not sure if shows that well though View attachment 5444907
Click to expand...
Click to collapse
Not normal. Each pixel is controlled individually.
It maybe hardware or firmware.
Sounds like the display control matrix wasn't designed properly or is defective.
Your screenshot isn't showing it so neither should the display!
blackhawk said:
...Your screenshot isn't showing it so neither should the display!
Click to expand...
Click to collapse
Unfortunately not true. If it's an issue with the display, a screenshot should never show it. But it can be visible when a picture of it is taken.
My Pixel 6 (right) was bought first day from the Google Store. I'm in the USA. It has a very strong dirty red tint at the bottom and a garish green at the top. Easily visible at 60-70% brightness and lower. Here it is compared to my Pixel 4a (left), shot on my 3a. Haven't had uniformity issues this bad since my OG Pixel (which got replaced).
Waited to chat with a support rep for an hour, chatted for another hour, and have an RMA device ordered and on the way.
Maybe are cross to dark side lol
That was a joke id never cross to the dark side lol and tint only seems visible when in certain dark mode apps and not actually navigating around the phone xda app is worse lol so don't think hardware issue tbh
MichRT said:
Unfortunately not true. If it's an issue with the display, a screenshot should never show it. But it can be visible when a picture of it is taken.
My Pixel 6 (right) was bought first day from the Google Store. I'm in the USA. It has a very strong dirty red tint at the bottom and a garish green at the top. Easily visible at 60-70% brightness and lower. Here it is compared to my Pixel 4a (left), shot on my 3a. Haven't had uniformity issues this bad since my OG Pixel (which got replaced).
Waited to chat with a support rep for an hour, chatted for another hour, and have an RMA device ordered and on the way.
Click to expand...
Click to collapse
Lol, read what I said again
At any rate... that's a dud.
Just for giggles and kicks, see if lowering the refresh rate effects that.
blackhawk said:
Lol, read what I said again
Click to expand...
Click to collapse
You're right, I misunderstood my bad
MichRT said:
You're right, I misunderstood my bad
Click to expand...
Click to collapse
My bad too, it wasn't worded as concise as it could have been.
who of you all has the problem with the green rainbow effect on a white background?

Categories

Resources