Atrix Charging Problems! - Atrix 4G Q&A, Help & Troubleshooting

When I'm attempting to charge my atrix on PC or Wall Mount the touch screen response is terrible. I can't even unlock my phone and it's really annoying. Is there a fix to this?!

gbeezy09 said:
When I'm attempting to charge my atrix on PC or Wall Mount the touch screen response is terrible. I can't even unlock my phone and it's really annoying. Is there a fix to this?!
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If your trying to do it on a desk, without holding it in your hand, it can wonk out and not respond correctly (quite frustrating when developing). Also, I have seen this before on my old iDevide, the power/grounding electrical stuff.can mess with touch sensativity. If it is really annoying you, maybe you have a defective unit and so go get it replaced. I can't vouch for what you are saying when u plug it in it stops working though. I have an otterbox defender on my phone.
Just mah 2 cents.
Sent from my screaming Atrix *4G* using the XDA App

If you are not using an original charger or USB cable, it may happen. It happened to me with a Moto Milestone.
If actually your charger and cable are original, then your phone might be defective

Someone in Milestone 2 forum suggested use of a longer usb to microusb cable .. something around 1.5 m would do
Sent from my MB860 using XDA App

Related

[Q] Touchpad wont charge!!

Not sure whats wrong with it.. I cant seem to charge my touchpad. I tried my phone's charger but it said it provides lower voltage and instructed to connect to the charger that came with touchpad. When I connect the stock charger (one that came with the touchpad)...nothing happens and it doesnt charge.
You think my charger isn't working or is there any problem with the touchpad?
Thanks for your help guys.
Are you running the CM7 build?
im currently running webos.
That happened to my gf's charger/Touchpad. I know that her contacts are flaky when I use the her TP charger for my phone. My guess is to start there.
If you are stock, my money is on the physical contacts, second guess would be the charger itself is bad.
You mean try using my phone's charger for the touchpad?
Sent from my SGH-T959 using xda premium
Touchpads are very picky to the charging source. There is a hack that you can download to fix that. However I recommend taking the stock charger, twisting it so it comes into 2 pieces and twist it back together. HP may have made the charging requirements picky for a reason. Much like early iPhones.
Sent from my I897 using XDA App
wpp105 said:
Touchpads are very picky to the charging source. There is a hack that you can download to fix that.
Sent from my I897 using XDA App
Click to expand...
Click to collapse
Ill try that once I get home.hope it works.....otherwise ill have to look into the hack. Do I need to root tp to get the hack working?
Sent from my SGH-T959 using xda premium
Yea. But that's easy
Sent from my I897 using XDA App
My gf's tp has problem charging a well. Tried charging via mine and her wall chargers. Both would charge my touchpad but would not charge hers. It would tell me the same as if I was charging using a computer. Charged it overnight and battery was still dead. Tried using multiple cables as well with no luck. Tried charging via the touchstone. For the first 7+ hours, nothing happened, just a battery icon with a flash and red bar. I decided to call HP about the problem. Set up and RMA to get it repaired. 10 minutes after calling HP, the touchpad finally showed some sign of life when it started booting up. I tried switching to the wall charger but it doesn't show any indication that it was charging. As of now, it is being charged on the touchstone but dunno the status of it because I had to go to work. I will find out in the morning. But I will still RMA the tp as it doesn't seem to charge via the usb port.
If the battery was that flat mllk it's probably damaged anyway so an RMA is the way to go.
Does anyone know where i can get this charger hack that is mentioned?
My charger did not work out of the box and it was simply because it is a universal charger made to take new plug attachments that screw into and out of the mane charging body.
It takes a rotation until it clicks into place to be properly set and functional. It seems mine was not rotated all the way in place. I thought I broke the charger when it came apart when I was messing around with it until I found this fact and after I put it back together and twisted it until it snapped into place it has worked fine since.
I plan to get a touchstone charger for it down the line anyways I think just to reduce wear & tear on the usb port and also to make charging it a more simple affair.
Shame it does not seem to charge from PC, its a bit misleading being that its a usb cable.

AC adapter reports as Charging (USB)

I've done some searching but couldn't find an answer to this. No matter what charger or cord I use (including stock) my Rezound reports as charging over USB. I noticed it after updating to the 2.01... OTA. Has anybody seen this before or have any ideas how to fix? I'll also note my Inc never had a problem with any of the chargers I have.
Sent from my ADR6425LVW using XDA
I have been through a handful of different types of wall chargers that claim "5v. 1A output" and ONLY the official HTC wall charger has worked for me: http://shop.htcpedia.com/htc-u250-wall-adapter-usa.html
Do NOT buy the ones on ebay... they are fake and DO NOT WORK.
I've had a handful of ebay chargers pump out "AC Charging" but never more than 200ma, even though they look legit... the ones i bought from htcpedia (2 so far) have been flawless just like the one that came with it.
The issue is that even the official one that comes with the phone reports as USB charging.
Sent from my ADR6425LVW using XDA
scubasteve85 said:
The issue is that even the official one that comes with the phone reports as USB charging.
Sent from my ADR6425LVW using XDA
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Oh wow, ok then I agree you got a problem... sadly I'm unaware of a fix... hoping someone else comes along and knows!
Originally I assumed it was the charger because the first time I noticed I wasn't using the official charger, though my Incredible never had a problem with it. Then when I got home, same thing with the official charger. I may see if an RUU fixes it when I get home tonight.
Sent from my ADR6425LVW using XDA
thatsricci said:
I have been through a handful of different types of wall chargers that claim "5v. 1A output" and ONLY the official HTC wall charger has worked for me: http://shop.htcpedia.com/htc-u250-wall-adapter-usa.html
Do NOT buy the ones on ebay... they are fake and DO NOT WORK.
I've had a handful of ebay chargers pump out "AC Charging" but never more than 200ma, even though they look legit... the ones i bought from htcpedia (2 so far) have been flawless just like the one that came with it.
Click to expand...
Click to collapse
I will say this, I have a 2 amp charger, that will charge the bionic at 1.5 ah, but for some reason all of my HTC devices only charge at between .25 ah, and .5 ah. This is using an Evo View, TB, and Rezound. Not one of them will charge faster. So I think it has something to do with how HTC's recognize whether or not it is USB charging. So I wouldn't say all the ebay/amazon ones are junk, they just don't work with our phones.
The plot thickens. Went to lock the bootloader and run the ruu and it isn't being recognized by the pc when plugged into the USB port.
Sent from my ADR6425LVW using XDA
scubasteve85 said:
The plot thickens. Went to lock the bootloader and run the ruu and it isn't being recognized by the pc when plugged into the USB port.
Sent from my ADR6425LVW using XDA
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Click to collapse
Replace phone maybe?
Sent from my Dinc... I mean Rezound
Yup has to be 1A an hour for the Rezzy.
I stopped by the local Verizon store today and played dumb since I'm unable to RUU and relock the bootloader and said I noticed it after the update. Since I recently got the phone it isn't too far fetched that I just updated. The Verizon rep said it was probably the update that caused the USB menu not to pop up and to use the settings menu to select disk drive. I'l just play along and stop by later saying it still isn't working. I am a little nervous about it though considering I have Amon RA and an unlocked bootloader and can't fix it without being able to connect to a pc.
Are you using the same cable for all of this? A bad cable (open data line) would cause everything you describe.
I've used multiple cables and tested against my old Incredible which works fine with all of them.
Sent from my ADR6425LVW using XDA
Sounds like the USB port on the phone died.
mike.s said:
Sounds like the USB port on the phone died.
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Click to collapse
That's what I thought. It still charges though.
Sent from my ADR6425LVW using XDA
You can ruu by using an micro sd adapter to put the files on the sd card
Sent from my Dinc... I mean Rezound
Drop the RUU into dropbox and then download it to your phone via dropbox and flash.
I had this happen on my droid incredible 2. The usb charge port was loose inside the phone. I ended replacing the port on the phone and now it shows charging as AC with the same charger as before. I was using the stock charger as well. I suspect with your phone the connector inside the phone has come a little loose. The USB type will charge fine just at a slower rate from what I saw with my phone.
mthornto88 said:
I had this happen on my droid incredible 2. The usb charge port was loose inside the phone. I ended replacing the port on the phone and now it shows charging as AC with the same charger as before. I was using the stock charger as well. I suspect with your phone the connector inside the phone has come a little loose. The USB type will charge fine just at a slower rate from what I saw with my phone.
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Click to collapse
Know of anyway to tighten the connector?
Sent from my ADR6425LVW using XDA
scubasteve85 said:
Know of anyway to tighten the connector?
Sent from my ADR6425LVW using XDA
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i'd say it would be easier to take some needle nose pliers & stretch out the tip of the usb cable
scubasteve85 said:
Know of anyway to tighten the connector?
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
Sorry I don't know of a way to tightening it without replacing the whole port. You may want to bring it in to Verizon if the port is loose.

Won't charge... feels like charging outlet is loose

Today I woke up and found that my phone wasn't charging. When I plug in my charger it feels loose and moves around. Tried buying a new charger and same thing. Its like I have to hold the thing in a certain place for it to chaste and as soon add I let go it stops charging. I did just flash a new rom last night, not sure if that has anything to do with it. Any suggestions? Phone is 2 yrs old and out of warrenty.
itsLYNDZ said:
Today I woke up and found that my phone wasn't charging. When I plug in my charger it feels loose and moves around. Tried buying a new charger and same thing. Its like I have to hold the thing in a certain place for it to chaste and as soon add I let go it stops charging. I did just flash a new rom last night, not sure if that has anything to do with it. Any suggestions? Phone is 2 yrs old and out of warrenty.
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Click to collapse
when you say that your charging outlet feels loose, do you mean the area that you plug your charging cord into on your phone?
You might need to replace the micro USB port on your phone. I sent my phone to MobileTechVideos and they replaced it for me. It'll cost about $35 for the service though.
Like when I plug my phone in to charge, it kinda wiggles around like it shouldn't. It should just plug in and be tight. Not sure how this happened. Is there anything else that can be done other than sending it in? I don't have another T-Mobile phone to use in the mean time
Xenoism said:
when you say that your charging outlet feels loose, do you mean the area that you plug your charging cord into on your phone?
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Yep, that's what I'm talking about
FaultException said:
You might need to replace the micro USB port on your phone. I sent my phone to MobileTechVideos and they replaced it for me. It'll cost about $35 for the service though.
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Click to collapse
Could this be due to flashing a new rom? Didnt start until day I flashed D9. Im not sure what to use as a phone in the meantime.
itsLYNDZ said:
Could this be due to flashing a new rom? Didnt start until day I flashed D9. Im not sure what to use as a phone in the meantime.
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Click to collapse
No. I doubt that the installation of a virtual rom would cause the damage of a physical charger jack. However, that day, did you violently yank the charger cable out of the device? Or anything to that sort?
Sent from my SGH-T959 (Samsung Vibrant)
N00B_IN_N33D said:
No. I doubt that the installation of a virtual rom would cause the damage of a physical charger jack. However, that day, did you violently yank the charger cable out of the device? Or anything to that sort?
Sent from my SGH-T959 (Samsung Vibrant)
Click to expand...
Click to collapse
Nope, ive always been really careful with this phone. i think its been getting loose the past 6 months or so. I realllly dont want to get a new phone. I really like my Vibrant
I just want to know that if I send it somewhere that they can actually fix it. I can connect and mount if I need to, but its just odd that I have to hold it a certain way for it to start charging. When i put it down it stops. Tried 3 different chargers, all from tmobile store.
I actually just flashed ICS passion and had the same exact issue. I never thought it could be due to the flash and assumed it was just hardware.
For me, what fixed (or helps) this issue -
Plug the cord in so its sticking in the charging slot as best as possible, than flip the phone on its face while the cord dangles off of a table or whatever you charge it on. (this puts pressure against the cord/phone slot in the reverse direction, and at least for me, would charge the phone)
Hope that made sense and helped!

Lapdock issue

I just picked up an Atrix lapdock and am trying to get it working with my Razr. When I plug it in, it loads the webtop and shows the screen, but the trackpad and keyboard are unresponsive. After about 5 seconds, the screen will just show the motorola logo and the screen on my phone becomes active again. It seems like the usb portion of the lapdock is not registering because the phone shows nothing if I plug in and unplug the usb from the lapdock (I have the hdmi and usb connectors pulled out of the lapdock for testing purposes). I tried a USB mouse plugged into the lapdock with no response either, though the usb ports on the lapdock are powered up and working as the mouse lights up.
Has anybody had this problem and have any idea how to fix it? Or did I just get a defective lapdock? I have whatever the latest update from vzw is on the phone, not rooted.
did you unscrew and flip the connectors?
I have the connectors completely free from the housing to make sure they're fully seated.
I have only had problems when the connectors are not well seated (before shaving away excess plastic from the housing). So it sounds like you might have a faulty unit.
Also, be sure the phone screen is on and unlocked when you connect it. Sometimes that makes a difference.
tk76 said:
I have only had problems when the connectors are not well seated (before shaving away excess plastic from the housing). So it sounds like you might have a faulty unit.
Also, be sure the phone screen is on and unlocked when you connect it. Sometimes that makes a difference.
Click to expand...
Click to collapse
sounds like a hardware issue to me also
Well, looks like I'll be out $80 if it's defective, that sucks. I'll play with the connectors a little more, if anybody has a broken lapdock maybe I could mix and match some parts to get it to work...Or if anyone wants one for parts, let me know.
I am in the same boat with an Atrix dock and a Bionic.
Does anyone know if it's possible to just buy the piece that houses the connectors, or even just the USB cable? I'm pretty sure the USB is the issue.
I ordered this dock and it comes with the cables, so you should be able to get them somewhere.
http://www.all4cellular.com/motorola-atrix-4g-laptop-dock-hdmi-upgrade-kit.html
Sent from my DROID RAZR using XDA
Found them. http://www.all4cellular.com/motorola-atrix-4g-upgrade-kit.html
Sent from my DROID RAZR using XDA
Bionic lapdock issues, even when i have the adapters connected
Hi, just like bobzdar said, i still have the 5 second screen problem and the phone goes into screen saver mode with M logo. Any suggestions?
Very possible it's the phone, when I got my lapdock I found out the HDMI port didn't function right. If you are near a store just do what I did and take the phone and lapdock there and test both with the display models, to see if it's the lapdock or the phone
Sent from my DROID RAZR using XDA
It's USB problem
I have the same Issue here ... just got my lapdock few days ago ,,, when I connect it to my atrix it only detect the hdmi... I tried to connect my wife's Razr ... and got the same result you've got
Amazingly there are alot of people encounter the same issue ( I thought MOTO devices are the most reliable in the market but THIS change my mind)
Unfortunately I'm not in US (currently in Kuwait) so I would be difficult to find the spare part ... If you find a spare Part please tell me
OTA ICS with webtop 3.0 solved the issue for me. YMMV.
Under display in options make sure u enable hdmi
Sent from my Razr machine

Atrix only charging while docked? Please help.

Well guys, this is basically my last resort. Title says it all, really, my Atrix absolutely refuses to charge unless placed in my lapdock.
Originally, I was just thinking this was a bad charge/usb cable. Tried all of them in my house and at work. Nothing.
Next, I assumed it was a battery problem. Wrong again. My battery in my brother's Droid X works perfectly. If that wasn't enough proof, I work for an AT&T retailer, and a few days ago a customer traded in an original Atrix. I immediately took their battery and tried it in mine. Same thing.
Alright, ROM issue, perhaps. Flashed multiple versions of CM9 by Turl and Jokersax, and the Nuetrino builds. Notta.
I finally begin to tell myself it was just a faulty charge port, and that I'd need to have it repaired. Out of other options, I placed it in my lapdock. Lo and behold, she charges up, every single time.
Anyone have ANY idea why this would be happening?
I've already attempted taking the phone apart and checking the connections inside. I'm no technician, but everything seemed fine. Slight problem there, my cheap screw driver stripped 2 of those T5 torx screws during reassembly, so now I've gotta find a way to get those out before I can get inside again, if necessary. Ugh.
It's obviously not really realistic to carry my lapdock with me everywhere, although that's been my only option as of late.
If any of you guys can suggest a solution, I'd greatly appreciate it.
Help me out, fellow Atrix users.
I see you tried a different cable, but did you try a different USB wall plug? Had a similar thing happen to me about 4 months ago. Could only get my phone to fully charge on lapdock. Ended up buying a new OEM USB wallcharger off eBay. Charges fine with new charge. Old charger went bad. I would try a different charger.
Sent from my MB860 using xda app-developers app
I've tried literally every cable and wall plug I could find. As I said, I work at an AT&T retail store, so I've had access to tons of them. Nothing has worked so far.
Sorry for your luck. I'm pretty sure the Tom has nothing to do with charging as you can charge the phone while its off.
If its charging on the dock correctly, then I would think the phone is fine and there must be something wrong with the chargers you are trying.
Are the other chargers you are trying brand new OEM Motorola ones or aftermarket?
Sent from my MB860 using xda app-developers app
Both. No results.
You mention charging the phone while off... mine doesn't do that anymore either, or power on at all with the battery taken out.
I'm wondering if there is some kind of short in the charge port that requires HDMI to be plugged in before it will receive current. Odd theory, I know, but it makes enough sense given the evidence.

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