[Q] goes blank / shutdown issue - G Tablet Q&A, Help & Troubleshooting

Is any one else having this issue. It's in multiple ROM's , and not only when watching video, but can happen at any time, any game, etc.
The tablet will just go blank and i have to reboot it to get it working again.
I have tried upping the minimum clock setting to see if maybe that's it, but that didn't seem to fix it either.
Any ideas? would love to be able to use my tablet without it having to be rebooted often to do basic stuff.
thanks for your help.

I installed CM7 and "knock on wood" have been able to keep the tablet from doing it's weird blank shut down issue. Have even watched video's i have not been able to watch up to this point.

Related

Adobe flash problem, every android device has it

Hi everyone!
I saw this problem on every device I tried, it seems that with certain wifi networks an android device wouldnt allow to watch flash movie for more than 3 minutes, it just hangs, shows its buffering but doesn't. (need to refresh the page and get another 3 minutes...)
When I switch to some other wifi, it randomally occurs with some and with the others it never occurs.
I want to ask anybody who knows about it, what can cause this and how do I fix this? (this happens only with android, if I use my laptop it doesn't freeze regardless of which wifi I use)
eeeeeee said:
Hi everyone!
I saw this problem on every device I tried, it seems that with certain wifi networks an android device wouldnt allow to watch flash movie for more than 3 minutes, it just hangs, shows its buffering but doesn't. (need to refresh the page and get another 3 minutes...)
When I switch to some other wifi, it randomally occurs with some and with the others it never occurs.
I want to ask anybody who knows about it, what can cause this and how do I fix this? (this happens only with android, if I use my laptop it doesn't freeze regardless of which wifi I use)
Click to expand...
Click to collapse
I've probably encountered that, but I don't really remember it.. so, sorry but I can't help. Good luck finding a solution though.

[Q] Galaxy S3 lockscreen hang and also unresponsive blackscreen

Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Hmm, sounds like a faulty phone to me. Try taking it back to get it exchanged for onother one. S3 was built to fly not crawl.
You'll want to go through a process of elimination to figure out when might be causing it.
Something you can try and test with (one at a time)
-turn on airplane mode
-turn off live wallpaper
-shut down all running tasks
-change your lock screen security method
-limit the number of widgets running on all the screens
-reduce the number of active screens
Probably other things you can try to pull out of the equation, but thats a good start
After looking up dial-a-phones returns policy it would seem that I have 28 days to return if the handset is faulty, so this atleast gives me some breathing room to try out any suggestions for fixes. I will begin to eliminate each of the suggested items above however as the lock screen problem is intermittent it make take a day so actually see if it has had an effect, which is annoying at the least.
On another note a numberupted of people are stating high battery life on their devices however mine doesn't seem to be as good and I do have power saving on as well as nfc etc. turned off. This makes me believe my handset could have a fault, but tbf I haven't allowed for a discharge to 5% and the recharging to 100% which I heare allows for optimisation of the battery.
EDIT**** I have changed the lock screen previously and found it had no effect on the problem and I do not have a live wallpaper in use.
Phone Freezing after reboot and auto wifi signal found on.
Same here, been happening the last few days after I installed Avast. Also, turning off and on the auto on wifi seemed to replicate the problem.
The phone will boot to the lock screen and freeze a bit, and sometimes the news ticker freezes, and then after unlocked, I try to turn off wifi signal has been found on the notification dropdown and then tries to auto connect to wifi, the phone will freeze up if I dont turn it off in time.
Once the auto wifi connect is off and reboots, then the phone will keep glitching up until it catches up processing alot of processes it was trying to do for about 1/2 hr. Also, if phone freezes up for too long, like after trying too many time of unlocking the screen while freezing up, the phone gets stuck at the lock screen and the phone almost overheated, in an area right below the battery. I had to pull the battery out to cool it off.
It seems to be a glitch in the auto wifi, especially if alot of resources are being used. Once Avast was on my phone about 1.5GB RAM is being used sometimes and since has really slowed the phone down. Going uninstall alot of apps.
JCrinage said:
Hey guys,
I know there has been a couple of posts like this that I have found through searching but none have actually found a solution, so instead of resurrecting a old thread I thought I would start a new one.
Basically I am having some issues with my new pebble blue (yey) S3 . I have found that sometimes when the phone is sleeping when I press the power button to bring it out of sleep the lock screen begins to hang. This is followed by a number of different things, the screen either glitches for a bit and then begins to work or it stays locked and needs a battery pull. As well as this I've found that randomly either when charging or not and the phone is sleeping it simply becomes unresponsive, staying on a black screen and needing a battery pull to fix (this has only occured a few times, the hanging lock screen occurs quite often).
I have done some searching and found little in the way of a solution or what the problem is, however I have found that when the lock screen hangs -if it begins to work again after glitching out the 'WIFI connected to ****' appears at the bottom of the screen. Anyway if anyone has any ideas or also recieves this problem I would really appreciate some help as it's driving me crazy and I'm unsure if it is a common S3 bug or a faulty handset, in which case I have limited time to RMA.
Cheers in advance
Click to expand...
Click to collapse
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
sassorock said:
Same problem.
No problem if Wifi is switched off prior to sleep.
No problem if Wifi connection is still available.
Problem to lockscreen if Wifi connection is broken (move away from connected router).
Any suggestion?
Click to expand...
Click to collapse
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
S3 black screen after unlocking
Has there anyone experience S3's screen went on black? I have pebble blue S3 - GT-I9300. Cases when unlocking, answering an incoming call or attempting to turn off an
alarm? Mine happens when after unlocking the screen then it goes black and screen becomes unresponsive. It happens intermittently and even after 3 times of
reprogramming. I am now going to have it replaced. I am having a lot of troubles -- it exits on its own when im reading or composing an SMS; files were deleted after
restarting the unit, and an app opens up even not touching the scree. This is expensive and I am paying a lot just to experience this king of inconvenience.
DavidNieuwpoort said:
Exactly the same here. Driving me crazy. I did root the phone using the Samsung Galaxy S3 Toolkit. I don't know if the problem also exists on non rooted devices.
Click to expand...
Click to collapse
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Flodas said:
I also rooted my S3 a few days ago (with the S3 toolkit), and have had lots of problems with unresponsive lockscreens (I use PIN, because of exchange connection). It takes a few seconds or maybe up to as long a minute before I'm able to punch in the PIN-numbers. Before this the screen lights up but does not respond to input.
But the WiFi-connection issue might be what is the triggering factor, because after a boot it wotks just fine for several hours, if I'm not moving out of my current WiFi zone. First I thought it was either Secure Settings or Tasker that made my device lock up in this matter, but now as they are both uninstalled, the problem still occurs.
Are you running some kind of custom rom, or just the latest stock ROM, but rooted?
Click to expand...
Click to collapse
Just the latest stock ROM but rooted. I've found out that turning off the wifi power safe mode fixes the problem for me. To do this:
- In the dailer enter *#0011#
- Press the menu key
- Select wifi
- Press the on/off button.
The wifi power safe mode will however be turned on during boot. So rebooting will set it back on.
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
I am also on stock Rom and rooted. Interested to know any non-rooted phone got this problem?
BTW. I found a quick (at least quicker than pull the battery) way to get out of the forzen lock screen (sometimes forgot to do the 0011 trick): press the power button (screen will Dim instead of OFF), then hold the home button for few seconds, as soon as you see the "menu" and "back" button lit up, the lock is un-freeze...
A permanent solution is appreciated for such an advance phone....
sassorock said:
*#0011# seems does the trick. But is annoying had to do this every time after power off (change battery, change Sim, flying).... Anyway to keep the setting?
Click to expand...
Click to collapse
Not that I know of.
Problem solved. For me anyway. Hope works for all of you having the same trouble.
My trouble begin with recent upgrade to LH3. My S3 was rooted by S3 toolkit v2.0. CWM installed was v4 something.
I un-rooted the phone. Uninstalled S3 toolkit v2.0. Re-installed the S3 Toolkit v5.0. Rooted the phone again (CWM become v6....).
I do not know it was CWM version caused the trouble or not. But my S3 is ok now.
I got it on my non-rooted phone, any additional solutions/suggestions? or service?
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
JB 4.1.1 caused these WiFi issues on my phone
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
Exact opposite for me...never had the problem then since loading stock JB 4.1.1 with root I get lockups or freezes whenever WiFi is turned off or I leave my router's range. As soon as I disconnect from WiFi the whole phone freezes.
The *#0010# also locks up the phone when I turn off the WiFi power saving feature.
None of this happened before JB...and I replaced my phone with week via warranty due to this and the new phone does the exact same thing as soon as I upgraded to JB with root.
Any ideas?
Black screen / random reboot solution
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
giz_zard said:
Hi All,
I've had the black screen / random reboot issue for a few days. The only way to restore functionality on black screen lockup was to remove the battery.
I tried changing to Chrome browser and stopping the stock browser as suggested in some threads but it kept crashing.
I searched everywhere and most threads suggest a dodgy motherboard.
For me the issue was related to either a single PDF download via the stock browser or the fact I had quite alot of saved PDF files on my phone (S3 Stock firmware I9300XXELLA)
After deleting all the files listed in Internet downloads (look for Downloads with a green arrow Icon in apps) my trusty S3 has returned to normal. No black screen lockups, no hanging, runs like a dream!
I appreciate this may not solve everyones black sceeen issues but I haven't found any other thread with this solution. Hope it works for you.
Thanks,
Giz.
Click to expand...
Click to collapse
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Jodatnia said:
I found solution for problem . And my phone is working well. I downloaded rom file android 4.1.2 and flash my phone
Click to expand...
Click to collapse
For me this also worked. Resolved everything. (on i9300 int)
Boomer6345 said:
Thanks for the tip...
Was this happening on JB for you? You mention stock firmware (not familiar with I9300)...so I am guessing it was ICS.
For me the issues are with JB and I had no files at all in the Downloads folder after a certain point when I wiped / formatted the SDCard...so I do not think my lockups were related to PDFs. But I did (and still do) have a ton of music and a lot of movies on the External MicroSD Card....and quite a few custom notification and ringtone MP3s on the Internal SDCard. Next time I load JB I will run it a few days with none of this media loaded....
Click to expand...
Click to collapse
This is on JB 4.1.2, Phone had been updated to 4.1.2 for about a month. The issues started after a pdf download. Once all pdf's were deleted the handset works perfectly.
Giz

[Q] S II 'soft' reboot

Apologies in advance for the potentially vague description, but I also cannot find a solution elsewhere on the forum.
Earlier today, I was watching a YouTube video and then I locked my phone and left it to charge whilst I went downstairs (as I often do). When I returned roughly an hour later, I found the screen on, which I only ever do if I've left Draw Something open, or some similar app - but it was on the lock screen.
(none of that is necessarily important, I just wanted to clear up the "what did you do to make it start rebooting" question)
Anyway, after unlocking the phone, the screen went to black and the phone restarted.
However, it wasn't a "real" reboot, because the boot screen didn't come up, etc. It's just like just the UI is restarted. I can usually use the phone for about 30 seconds at a time. This seems extended when I have flight mode on, and is even longer still when I have the phone locked.
I've uninstalled some potentially-offending apps, removed the SD card, cleared some apps' data, but to no avail.
I'm using default 4.0.4 from Samsung. The only issues I'd had with it until now were that some apps crashed occasionally, but I attributed that mainly to the apps themselves.
The most annoying thing for me is that is seems like it's an issue that can be fixed quite simply, without having to uninstall every app or factory reset the phone.
Anyone have any other ideas as to what I could do? Thanks!
RobHannay said:
Apologies in advance for the potentially vague description, but I also cannot find a solution elsewhere on the forum.
Earlier today, I was watching a YouTube video and then I locked my phone and left it to charge whilst I went downstairs (as I often do). When I returned roughly an hour later, I found the screen on, which I only ever do if I've left Draw Something open, or some similar app - but it was on the lock screen.
(none of that is necessarily important, I just wanted to clear up the "what did you do to make it start rebooting" question)
Anyway, after unlocking the phone, the screen went to black and the phone restarted.
However, it wasn't a "real" reboot, because the boot screen didn't come up, etc. It's just like just the UI is restarted. I can usually use the phone for about 30 seconds at a time. This seems extended when I have flight mode on, and is even longer still when I have the phone locked.
I've uninstalled some potentially-offending apps, removed the SD card, cleared some apps' data, but to no avail.
I'm using default 4.0.4 from Samsung. The only issues I'd had with it until now were that some apps crashed occasionally, but I attributed that mainly to the apps themselves.
The most annoying thing for me is that is seems like it's an issue that can be fixed quite simply, without having to uninstall every app or factory reset the phone.
Anyone have any other ideas as to what I could do? Thanks!
Click to expand...
Click to collapse
just go to recovery mode and fix permissions

4oD working?

Never tried it on stock, but when I try 4oD on CM10.1 the gui all loads fine and I can select the programmes and pick an episode. However when it comes to playing I just get a black screen with a spinner.
I've tried to download files and that appears to work, but when it reaches around the 80% mark it hangs and finally comes up with an error message.
It happens with both AdAway enabled and disabled, on home and work wifi. On my GS3 it works under all those scenarios.
Anyone else had any luck?
artesea said:
Never tried it on stock, but when I try 4oD on CM10.1 the gui all loads fine and I can select the programmes and pick an episode. However when it comes to playing I just get a black screen with a spinner.
I've tried to download files and that appears to work, but when it reaches around the 80% mark it hangs and finally comes up with an error message.
It happens with both AdAway enabled and disabled, on home and work wifi. On my GS3 it works under all those scenarios.
Anyone else had any luck?
Click to expand...
Click to collapse
Nope. Seems to want to work but never loads the video.
Same problems I'm having, but it never worked when my nook was stock.
It also does the same thing on my HTC phone.
I'm leaning towards it being a problem with the app, not our devices.
If you look at the reviews, the majority of the recent ones have similar issues!

Report of a strange behavior with android 5.1.1 and before on my S6 Edge

The problem: The first 3 times, while i was online trough wifi on battery modus, it happened to me that of all sudden, the phone tells me, the docking station is connected, while i don't have it connected, not even have a docking station. And then the cursor jumps and it trys to play crazy until i cant operate it and need to close the phone. The first time when it happened, i saved my files and flashed the stock android 5.1.1. But it didn't solve it. The trouble came again. Temporarly i found a solution, i had to remove my custom launcher(i tried many! Also the stock one. The only difference is: Here i only have to clean the cache! ) while in safe mode and when restart all was fine. I checked with almost all free antivirus and antispywares apps, but there was nothing. It also removes allmost all icons after restart and then i have to install again a launcher and the icons will reapear and i need to rearange them again.
The best temporarly solution: After the 3 times, i managed to solve the problem, while leave it untouched and close wifi. It calms down that way without closeing the phone, don't know why. Don't know if its a security flaw, or just because i stay long on wifi. But it happens always when i browse the web and even with all browsers, stock and firefox and chrome. And then it continues to work normaly after i log in to my phone again, while the browser were i was surfing, i encounter as crashed, and i can go wifi again. I don't even know if its a hacking attempt.
But i just wanted to share this, it may help some, and i hope there will be a solution for this, thanks.

Categories

Resources