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Hey everyone. I’ve used this site coupled with androidforums for all of my Vibrant problems. In the past I have found all of my answers with a quick search. Unfortunately I have run into a problem where searching hasn’t yielded any possible fixes.
Get ready for a novel. (or scroll to the bottom for the tl;dr)
I updated my Vibrant to 2.2 a few days after the release was updated. I’ve been tethering my phone pretty frequently since then. I rooted my phone days before, didn’t screw around with anything while rooted, then unrooted before I updated. I’m using Windows 7. Using an unlimited data plan. My usual download speeds (through speakeasy) were around 1.3mbps. Uploads were slower, but they don’t matter much anyway. The connectivity and speed have been great up until last night. I was doing some school work, downloading various word files when all of the sudden internet pages were loading extremely slowly, and all of the downloads stopped. I saw a little yellow ! yield sign over the internet connectivity method in my task bar. It said “No Internet Access”. I switched to wifi (my phone tethers 2x as fast as the wifi here), and continued. School > phone internet problems.
Wifi speed (speakeasy.net) (today)
Down: 0.44mbps
Up: 0.10mbps
After getting home today from class, I finally had a chance to try to see what was up. I plugged my phone it, and it worked pretty well for a few minutes. After those few minutes the yellow ! came up, paired with “No Internet Access”. I disconnected my phone from my computer, tried again, reset my phone then tried again, and even removed apps that ran in the background that were sharing the connection. Nothing changed. My phone has been in the exact same position on my desk each time I have tethered it, starting from the very first time, always on the windowsill.
I downloaded the speedtest.net app to see what my speeds were, because the wifi at my house was loading pages and stuff a lot faster than my phone was. While remaining somewhat precise, the results were all over the board. While doing the tests I put the phone in its usual spot on the sill, and then moved it directly in front of me on my desk. I started to search for related problems on line, but couldn’t find anything more than a thread or two with the answer to a similar problem being tower quality/relative distance.
I ran the troubleshoot app that windows has, and it came back with “The DNS server isn’t responding”. Again I searched (google) for a possible fix, and yielded no results. The only thing I found was some custom DNS servers mod on here, but I’ve been waiting for Kies to download for the past 20 minutes to back my phone up. While downloading Kies I noticed that I was getting ~25kbps, and that it was going to take 30+ minutes. I hooked my phone up, and restarted the download. It shot up to 5mbps then just dropped. It went from 5mbps, to 4mbps, 2mbps, 1.5mbps, 900kbps, 800-700-600-500, all while the rate of change was decreasing as well. The jump from 5mbps to 1.5mbps was by the mb, but once it got to 900kbps the rate of change went from dropping hundreds, to dropping tens, to quickly dropping ones, to trickling out single kilobits. Then I was hit with the ! “No Network Access”. While this was happening the phone stayed completely stationary. The complete loss in data came only after tethering. I browsed the internet on my phone for a few minutes after, and everything was fine. It’s almost like the data tethering is signaling the phone to drop network access or something. I have zero apps running in the background of my phone that are using push, to my knowledge. I’m at a loss.
The speed tests I did earlier are below.
Tether speed (speakeasy.net) (last week)
Down: 1.3mbps
Up:??
Today’s 3G speed (speedtest.net app) – based off of 19 tests done in a little under an hour.
Highest download – Lowest download
Down: 0.86mbps - 0.06mbps
Highest upload – Lowest upload
Up: 0.62mbps – 0.03mbps
-Actually the lowest for each was zero, after getting the “No Network Access” I disconnected and tested, and got -0.00mbps.-
Average:
Down: 0.41mbps
Up: 0.18mbps
Also, before buying this Vibrant I had an iPhone on Tmobile. I unlocked it myself, jailbroke it, set up tethering , ect, ect. So I’m not completely phone-modding illiterate. I've just been out of the loop for a year or so.
Tl;dr – Been tethering phone for a month with consistent speed/no problems. Last night randomly I got “No Network Access”, and since then my tethering has started at a very high speed after plugging it in, then dived down until there was “No Network Access”. Windows 7 says “The DNS server isn’t responding.” Phone was in the same spot it has always been in, everything has been fine up until last night. wat do?
Maybe you have been throttled by Tmobile. Have you gone over your cap of 5gigs? Our data plans are not truly unlimited, but you atleast you have received a text from Tmobile first. Thats my guess.
i sometimes have a similar problem but it sounds like youre tethering via usb, correct? I use mobile ap to use the net wirelessly off my phone and have had issues with it either not connecting at all and giving an error or just never connecting. My solutions have been quick easy fixes and figured id share but not sure if they would work for you or not. When it gives the error in mobile ap i simply click settings and then save (not changing anything) and then turn it on again and bam it works... When i get no connection after it works, or if i lose connection while online, i flip the phone to airplane mode for about 45 seconds and then turn airplane mode back off and turn mobile ap back on and everything is great. I also have the "unlimited" data, and i use it a lot, actually 3 days ago i looked and was at 4.7gb used... and havent looked again but i gotta be over the "5gb limit" and i havent been throttle capped at all.. Everything is running great speed wise... figured it would be worth a try if you wanted to, like i said, not sure if it will help your situation but just in case it might thats how i get around the data drops.
Well long story short, 12 hrs after I bought the phone on release day (next morning) the phone would not receive internet connections from the carrier or pick up a gps signal. After being at the VZW store for em to diagnose for an hour they couldn't find a fix, but I couldn't return it then cuz I didn't have my receipt and box with me.
The next morning it was magically fixed, much to my surprise, and I didn't know what the problem was in the first place. Idk if it went on a new firmware or something overnight since I left it on WiFi, but I'm just afraid of it happening again after my return period is over. Anyone heard of this? Should I go get it exchanged? I would-be going tmrw so I would like some help deciding.
Sent from my ADR6400L using XDA App
Several of us have reported intermittent total loss of signal on 4G that leads to total loss of data, so I suspect network issues VZW didn't catch before the major roll-out (I hope anyways, rather than bad phone designs).
Your loss of GPS issue shouldn't be network related, but did you try one of the GPS Status apps to check satellite locks and all that, or were you just on VZW as your location provider in the setup?
No actually there's no 4g in my area, NE PA so that's not the issue. It happened as soon as I drove to school which is 30 mins from my town. It never worked after that till the day after when I see it working. No i didn't use apps for the gps since I was trying to get 3g working again as it was my main priority. the VZW guy flashed it twice to see if it worked and nothing, so that's why I'm freaked out. BTW I could call, txt and WiFi normally but I could not receive gps or 3g data, the up/down 3g icon would only flash up never down.
Sent from my ADR6400L using XDA App
Joanni said:
Idk if it went on a new firmware or something overnight since I left it on WiFi, but I'm just afraid of it happening again after my return period is over. Anyone heard of this? Should I go get it exchanged? I would-be going tmrw so I would like some help deciding.
Click to expand...
Click to collapse
OTA software updates require you to confirm that you want to install so unless you did that, that can't be it.
There's probably no harm in getting it replaced now other than it being a minor inconvenience, but keep in mind that you still have a year warranty on the phone. If it's having a problem maintaining a data connection they would have to replace your phone (though it might be a refurb).
For some reason today my Amaze decided to randomly stop getting any type of data signal. I will be able to place and receive calls, and send and receive texts, but I will not be able to connect to the internet, or anything requiring data.
If I go in to settings it will show my mobile network as on, but I will have to toggle it off and on a few times before it eventually comes back up. It seems the first two trys it will say "turning on..." and nothing will happen until I turn it off and back on, eventually getting data signal.
I didn't change anything this morning to prompt this, and I don't have any battery saver apps that turn data off when the screen is off. This is also happening both at work and at home, places where I have always had great signal before, so I am at a bit of a loss as to what is going on with my phone.
For reference I am running ICS 4.0.3, S-Off, and rooted.
It's a tmo issue.
Have others been experiencing this issue today?
All week.
Oh, I had assumed that people in the Midwest were experiencing problems with the storms and all, I didn't know they were having issues in California.
Thats a relief at least, I was worried there might be something up with my phone, which at the moment I can't afford to replace. That is certainly a load off my mind!
It's a nationwide issue, seems to be overload on the network or they're probably installing that new band.
Haha, well as long as it keeps me from buying a new phone it's all good. Thanks for the info!
Lol at getting a new phone, no prob, it should be back on in an hour or so.
It looks like I am going to be swapping out my one x+
Any one else have these isses?
-GPS jumps around and doesn't lock on at all sometimes. My phone tells me I am in vegas, when I am in los angeles
-Wifi needs to be restarted 1-2 times a day. I am connected to my router, but cannot access the internet
surfer123 said:
It looks like I am going to be swapping out my one x+
Any one else have these isses?
-GPS jumps around and doesn't lock on at all sometimes. My phone tells me I am in vegas, when I am in los angeles
-Wifi needs to be restarted 1-2 times a day. I am connected to my router, but cannot access the internet
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Click to collapse
Nah, sounds like you have a lemon. I've been on GPS non-stop since I got here to San Diego, and it works perfectly every time. The wifi is also rock solid in my hotel.
Have you tried a factory reset to see if changes anything?
05GT said:
Nah, sounds like you have a lemon. I've been on GPS non-stop since I got here to San Diego, and it works perfectly every time. The wifi is also rock solid in my hotel.
Have you tried a factory reset to see if changes anything?
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Click to collapse
yeah I did a reset.
I did some research and it seems the GPS issue could be related to my router and google thinking the MAC is in a different location. When the phone is off wifi, the GPS seems to work fine.
I am not sure what is up with the wifi though.
I've had mine since Friday with none of those issues..good luck..just take it back and swap it for a new one .
surfer123 said:
It looks like I am going to be swapping out my one x+
Any one else have these isses?
-GPS jumps around and doesn't lock on at all sometimes. My phone tells me I am in vegas, when I am in los angeles
-Wifi needs to be restarted 1-2 times a day. I am connected to my router, but cannot access the internet
Click to expand...
Click to collapse
No issues at all. Been flawless....
I have noticed everything is improved over the One X. Voice quality, speed, etc. I can tell project butter is in play as I have a Galaxy Nexus (gsm) and notice similarities.
Wifi can be a router setting issue. The local thing I did notice with some older HTC devices. Make sure you have all the GPS setting turned on and restart the phone outside. If it keeps doing this I would simply exchange.
Problem here too
My husband and I got two HTC One X+'s last Saturday. - Same problem. With certain location settings, we are sent to Chantilly, VA (to an AT&T store location, I believe). We live 450 miles away in NC.
One scenario: If we uncheck the 3rd Location option in settings (google search..) and keep the first two checked. If we leave the phone sitting for a little while, google maps will come up at our location, then it swings up to Chantilly, VA and stays there for 3-5 seconds, and then swings back down to us in NC.
If we also check the 3rd Location option in settings, it will stay in Virginia.
On Tuesday, I called HTC Support 4 times, trying to figure this out. I've done a factory reset.
Since it looks like it's going to an AT&T center, we've wondered if the phones were sitting there for a while, generating entries in the Google database? Any possibility that the phone also has some sort of internal database?
I'll probably call HTC again tomorrow and I'm at the point where I can have this escalated to a developer. Depending on the answers, I may go to the AT&T store, -- have them open another phone (if they have some in stock) and see how Maps behaves out of the box.
vickilh2 said:
My husband and I got two HTC One X+'s last Saturday. - Same problem. With certain location settings, we are sent to Chantilly, VA (to an AT&T store location, I believe). We live 450 miles away in NC.
One scenario: If we uncheck the 3rd Location option in settings (google search..) and keep the first two checked. If we leave the phone sitting for a little while, google maps will come up at our location, then it swings up to Chantilly, VA and stays there for 3-5 seconds, and then swings back down to us in NC.
If we also check the 3rd Location option in settings, it will stay in Virginia.
On Tuesday, I called HTC Support 4 times, trying to figure this out. I've done a factory reset.
Since it looks like it's going to an AT&T center, we've wondered if the phones were sitting there for a while, generating entries in the Google database? Any possibility that the phone also has some sort of internal database?
I'll probably call HTC again tomorrow and I'm at the point where I can have this escalated to a developer. Depending on the answers, I may go to the AT&T store, -- have them open another phone (if they have some in stock) and see how Maps behaves out of the box.
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Click to collapse
UPDATE: We made a trip yesterday, 1.5 hours away. The GPS and cell location services worked fine! It was not until we got within range of our cell phone tower, just up the street from us, or within range of our wireless, that the phone thought it was back in Chantilly, VA. Turning GPS on fixed this.
I don't think there's anything wrong with our router or cell tower -- my old Galaxy phone has no trouble at all with location. Ditto for my Nexus 7 tablet.
We've left GPS on, and it's looking like the phone is slowly learning that our router and cell phone tower are not located at the AT&T store in Chantilly. It definitely looks like traveling around with the phone helped to give it more info about where we are.
It seems like maybe the original image put on the phone inadvertently had location info? Or there's some sort of internal database with location info that doesn't get wiped when you do a factory reset? HTC is going to be running into some problems with this -- I can't believe that we have the only phones with this problem to overcome.
Does anyone know more about how location services are handled?
vickilh2 said:
UPDATE: We made a trip yesterday, 1.5 hours away. The GPS and cell location services worked fine! It was not until we got within range of our cell phone tower, just up the street from us, or within range of our wireless, that the phone thought it was back in Chantilly, VA. Turning GPS on fixed this.
I don't think there's anything wrong with our router or cell tower -- my old Galaxy phone has no trouble at all with location. Ditto for my Nexus 7 tablet.
We've left GPS on, and it's looking like the phone is slowly learning that our router and cell phone tower are not located at the AT&T store in Chantilly. It definitely looks like traveling around with the phone helped to give it more info about where we are.
It seems like maybe the original image put on the phone inadvertently had location info? Or there's some sort of internal database with location info that doesn't get wiped when you do a factory reset? HTC is going to be running into some problems with this -- I can't believe that we have the only phones with this problem to overcome.
Does anyone know more about how location services are handled?
Click to expand...
Click to collapse
Location is once again stuck in VA. Spoke to HTC earlier today, terrible support person, trying again.
Called HTC support again last night. The person said that this was a known issue and a fix will be getting sent out at some point. - Though there is a possibility that she was just trying to get rid of me. Whatever I asked, she just said yes.
I'd love to hear from other folks who feel that the HOX+ is working flawlessly for them. No problems at all? Thanks!
vickilh2 said:
Called HTC support again last night. The person said that this was a known issue and a fix will be getting sent out at some point. - Though there is a possibility that she was just trying to get rid of me. Whatever I asked, she just said yes.
I'd love to hear from other folks who feel that the HOX+ is working flawlessly for them. No problems at all? Thanks!
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Click to collapse
Whenever I am on LTE, the GPS works flawlessly. I determined I only have problems on wifi networks.
most android GPS has some dependencies on the interwebs. Time to acquire fix depends quite a bit on having the right time (meaning NTP). So if you just walked into a starbucks and picked up wifi but havent completed negotiating yet, GPS may be making an NTP query that will stall. That sort of thing. There are quite a few silly little situations that can make for long fix times.
For what it's worth, the HOX+ has pretty fantastic GPS on the whole. I threw on GPS for giggles, and got a fix in 4 seconds as measured by the app ("GPS Status on the market has a "time to fix" option). Initial error was 10m and quickly went down to 5m or so. I'm on the bottom story of a 2 story house with an attic, and not near a window. Compared to my old HTC Inspire (American Desire HD), it's fairly insane. This is through 100 year old wood and nails with zero line of sight to the sky, and a neighbor living above me. So if your GPS is skipping around in standard car/travel GPS situations, there may be another issue.
Is anyone else experiencing hang ups when using mobile data? Every so often (multiple times throughout the day) data stops coming in and I see the upload arrow on the LTE but no apps or data respond until I flip on airplane mode and back off. It's been happening every day for over a week and factory reset didn't help.
Happened to me a few times but not super frequent. It was random and I figured it was verizon data service and not the phone. I didn't see any downtime for vzw online though so I dunno. There's a security update and maybe that'll fix the bug if it is one as well.
I've noticed this as well.
I mostly get it when I launch the Google Search/Assistant app. I can verify it immediately because it's not listening for my voice input. Another way to tell is that the newsfeed that Google usually loads doesn't appear, nor does it attempt to auto complete any searches I perform. I haven't had to cycle my Data or WiFi on/off to get it to work, I usually just kill the app from the Recents screen and relaunch it, whereupon it launches and performs normally.
I have noticed the same thing when it comes to my google feed/google app.
Just happened again and it's pretty annoying. Can't figure what's causing it. I noticed Pandora wouldn't play and then tried to open my Google feed and nothing. Tried YouTube and a few other apps and still nothing. Did a reboot and all is good. Will try and toggle data off and on next time
Still happening. Randomly when browsing things won't load and I'll notice the LTE upload arrow and nothing works until I toggle airplane mode. Starting to get on my nerves.
Good to know it wasn't just me.
I'm all the way in Korea so I can tell you if can't be the network provider at fault here. Also the immediate recovery after toggling airplane mode and back also points to this problem being a device issue.
This is quite irritating...
Quick update: after a factory reset the phone still hangs randomly on 4G up data until toggled off.
Hopefully the last update. Switched sim cards and it seemed to solve the issue. Been running 4G data instead of WiFi for the past two days without hiccups. May have been an issue when switching the card from my 6P.
I had random glitches with the data too. I noticed it has pretty weak RF performance compared to Moto Z and S7 Edge on verizon. I haven't tested S8 yet (waiting for unlocked)
Phone tricked me. Issues persist after new sim card. Now comes the battle of refurbished phones.
FWIW, I can't see any difference in RF performance good or bad vs my old HTC One M8. In good spots, service is still good. And in bad spots, it's still bad.
Well, service is great when it works. I assumed it was network prioritization but it happens even on a New billing cycle.
I replaced the sim card, reset the phone, used safe mode, and just got all brand new G6 in the mail. Same issue and Verizon doesnt know why. At this point it has to be a network issue.
As an interesting side note, I used my 6P all day with no issues this past weekend
06stang said:
Well, service is great when it works. I assumed it was network prioritization but it happens even on a New billing cycle.
I replaced the sim card, reset the phone, used safe mode, and just got all brand new G6 in the mail. Same issue and Verizon doesnt know why. At this point it has to be a network issue.
As an interesting side note, I used my 6P all day with no issues this past weekend
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I've had a similar issue recently, a few times. Sometimes the phone will say no network connection in certain apps, other times it just does not work, LTE arrows blinking, but no data, apps do not respond. However, it would not work after toggling airplane mode, so I rebooted. Oddly, when this happened, my wife opened the same app on her G6, and it worked (we were not on wifi). Not sure if it's a network issue, or not. I'm gonna try a factory reset and see if that corrects this. I've had the device for 10 days, has happened 3 times.
I had a similar issue 2 days ago; no Verizon internet when trying to use my Chamberlain garage door opener app. I got it to work again when switching networks from Global to LTE/CDMA and back to Global. After that I rebooted the phone, got off wifi to make sure Verizon data works. Haven't had a problem since.
Another update but I'm sure no one cares any more. Used my 6P all last week with no issues. Back on my G6 today and data freezing throughout the day. Verizon doesn't believe me and no one knows what to do. I'm SOL and this G6 is to blame.
My girlfriend and I have both bought 2 brand g6s. Within 30days of owning, all of the issue that have been presented on here have happened and continue to happen even after joining a different verizon network plan. We have not figured out a fix and these are BRAND NEW. Not refurbished phones