Related
I've discovered a severe "bug" that is not an isolated issue. I am using the AT&T branded Titan, unlocked on Telus Mobility. Works like a charm however after replacing my Titan several times I've discovered there is a MAJOR reoccurring bug in the OS which causes the Titan to "crash" when the storage capacity has reached a certain amount. I have tested it on several replacement Titans. I have also encountered this crash more than 10 times and can reproduce it easily. Other users have also reported encountering the same crash upon testing.
When this "crash" takes place when you have filled your storage with media or apps beyond approx. 75% (this may now be inaccurate). Based on my testing the crash occurs sooner when the storage is filled higher. In some instances it occurred within 20 min or less of storage reaching over 90% capacity. In a few cases it crashed the next day. These crashed are not caused by anything specific but will occur randomly. I've witnessed the crash in 2 forms. One a UI glitch which I will explain in a moment. The other is simply the phone being stuck on the white HTC boot screen which can only be resolved with a hard reset. The other more common crash appears as a UI glitch at first and you can no longer launch any apps, any tiles or anything at all. You are forced to do a soft reset (which tricks you to think this fixes the odd UI glitch). Upon soft reset the phone will take much longer to reboot than normal. This is because it's actually entering the first time setup process! Your Windows Live Hotmail hub and account settings are magically and permanently removed as well as your Facebook settings. It is impossible to re-add these back and it will only give you repeated errors when trying to do so.
However, all your previous apps, media and some settings will be oddly retained.. for a temporary time until another crash forcing a hard reset. Before this occurs I recommend transferring any personal media off the phone to risk losing it. At this point a hard reset is the only way you can re-add your Windows Live Hotmail account and Facebook account. And of course this causes utter sadness since you lose all your settings, media, apps and any Xbox Live game progress (in my case A LOT of progress).
As mentioned this is not an isolated issue and needs to be addressed. I have decided to contact HTC directly about this in hopes for a resolution. Originally it was thought when you go over 75% capacity of storage this crash would occur however I discovered yesterday that this crash occurred for me with only 7Gb storage remaining BUT was stable for over a month before the crash occurred.
I really hope HTC or Microsoft address this issue. I have heard from Titan users in Europe this issue was resolved in an update. However this update is not available to North America.
I have uploaded a video of the UI glitch version of the crash here and what occurs: http://www.youtube.com/watch?v=2enkDBdixCc .
Oh man that would suck. Tomorrow I will fill my titan to the brim. Stay tuned
Sent from my PI39100 using Board Express
Filling my Titan up now, I'll let you know the result.
Filled to 557mb remaining. Filled with movies and TV shows. No panic attacks yet. I'll keep using as normal.
I have 1988mb remaining. Dint have much to fill but loaded with massive movies. So far no panic attacks. Using it as normal. Will give it a few hours or maybe even 24 hrs. Do you want me to do anything specific that will freeze it?
All apps launch fine from tiles as well as app list.
Sent from my TITAN X310e using Board Express
drupad2drupad said:
I have 1988mb remaining. Dint have much to fill but loaded with massive movies. So far no panic attacks. Using it as normal. Will give it a few hours or maybe even 24 hrs. Do you want me to do anything specific that will freeze it?
All apps launch fine from tiles as well as app list.
Sent from my TITAN X310e using Board Express
Click to expand...
Click to collapse
Give it a day or so I'd say. The first Titan would crash almost immediately. First sign is when hubs would not open. On the current Titan I had it filled for about 2 days then it started giving Active X errors in Internet Explorer while streaming html 5 videos. I had a feeling it wasn't normal so I closed IE then the phone crashed and I couldn't open any hubs or apps.
Lets see what happens.. Could take a day or so with heavy use. Based on my tests sometimes even soft resets can initiate a crash.
Could it be...
I filled my Titan to less than 600 megs after I added all my music and apps from my Focus. From time to time when browsing the internet, the page will freeze then IE kicks my to the homescreen. When I reopen IE, it's has no history of the page I was just browsing. This has happened over twenty times in five days I've had my Titan.
Bug fixed with new release
I had the same problem but it has been solved with the last firmware realease.
cricri23 said:
I had the same problem but it has been solved with the last firmware realease.
Click to expand...
Click to collapse
that's great news but on the ATT model I'm not finding any updates through Zune. I even tried forcing any updates but still nothing..
I noticed the same thing. I think it may actually be the app storage which you can change in the zune settings. I changed mine from 5 to 10% and so far so good. I wasn't that close to running out of room in my media storage.
@audichris9
Changing these values will not resolve the problem. If you record a big video on your device, you'll probably loose it. It append to me.
The only way is to wait the firmware release in your country.
i have been having the same problem.
i won my titan at a windows party, and now i have it unlocked to work on t-mobile. i thought it was because i unlocked it, it started freezing. but i hard reset, loaded it up, and then it froze again. im tired of having to redo the phone cus its like over 100 apps to redownload everytime plus music. also my google mail wont work so i guess i will be hard resetting one more time, and make sure i dont put as much **** on it. its got 7gb of storage still and your right no update for the US yet
The 2 Titans I have are also ones that were won from the MS promo parties. Not sure if that's related. So far this is the most stable its been, its been a week with no forced hard resets. But not sure how long I can go not adding media or recording videos.
I will say that it still hasn't been glitch free. Kik messenger crashes from time to time as went as internet explorer. But at least it hasn't froze or forced to hard reset again.
wow impressive but i agree its scary thinking if u add just one album the phone is ****ed. lately windows messenger goes out of sync and i cant facebook chat. very weird. i restarted the phone then it works. but when i go to settings and try and add it under accounts, it doesnt save. weird.i never had any problems with my hd7. now i get the phone of my dreams and it wants to be a ***** :X haha
pistol44 said:
I may have stumbled onto either a widespread issue with the Titan or just an issue with a small percentage.
I noticed another member mentioning their first Titan being a dud and crashing at 75% storage capacity. Funny enough I am also on my 2nd Titan and experienced similar problems both times.
Both become unstable only after I installed all my apps, games and media so essentially once it was fully loaded up. Then the phone would crash in some unusual and random way each time forcing me to perform a hard reset. Most commonly the hubs would cause a UI glitch not allowing any apps to be launch. I would be forced to soft reset where then it would take 4 times longer than normal to boot. Then I would be brought back to the Windows Phone first time setup but strangely all my apps and media would still be there except the ATT apps would be restored and some of the original settings would revert. As well you lose you hotmail setup and Facebook sync and neither can be restored without a hard reset so it's a catch 22.
I bought a second Titan thinking I had a lemon the first time but found the second one did the same thing to me once I followed the same routine. It's stable now only because I uploaded a bunch of media to the cloud this time and my storage is at 8.9gb remaining instead of the usual 2gb. I'm scared to transfer movies and other media on to it and fill it up.
Do you think it's an issue with all Titans when you fill it near capacity or is it possible I have 2 lemons? Wondering if anyone else has theirs over 75% capacity?
Click to expand...
Click to collapse
Ran into this exact issue. Just not sure how close I was to capacity, but I would imagine it was definitely over 75%. Not cool...
Curious if MS knows about this issue.. Or if it's Titan specific. I guess in that case we'd need a fix from HTC.
Either way we need a fix for it from either one. We shouldn't have to avoid using storage on our phones forever.
Truth
Sent from my htc titan using Board Express
Fixed in v7.10 (7740)
This issue was fixed for me on v7.10 (7740), 2-3 weeks ago.
Did anybody else had this update ?
cricri23 said:
This issue was fixed for me on v7.10 (7740), 2-3 weeks ago.
Did anybody else had this update ?
Click to expand...
Click to collapse
As far as I know this update is not available to the AT&T branded models.
man my titan crashed again today. i was on the phone and got off and the screen was frozen. now the phone wont turn back on wtf! my hd7 never gave me a single problem and now i get the flagship Titan, and i cant load it to the max, i cant use fb chat. **** is weak. i am in LOVE with windows phone but this has bummed me out. tired of hard resetting ahh just a little vent
Guys have you tried 7740 update? Or the HTC firmware/driver update with new drivers?
So I noticed my messages were ahead by a few mins a while back, but never thought to check until now. I had just assumed that the time would be correct as it pulls it automatically.
However I checked it today after googling what the actual UTC time was and my phone is +3 mins against what it should be. This seems crazy that such a fundamental thing could be so out of whack.
I have changed the time manually, but really I would like the auto update to be correct as it should be. Is anyone else experiencing this problem?
I am UTC London.
hi there,
same problem here. my time's always wrong. also about +3min.
also when i set time manually, it takes a couple of days until it's wrong again...
Yea, I set it manually just after this post, and it back out of whack again now.
Same here. Can't think of any reasonable explanation for it!
Today, my phone is in sync, fingers crossed it lasts
I cant believe this isn't a more widespread issue, I know its not my carrier as I have other phones that I can put my sim in and it doesn't have the same problem. To me it seems like a software bug, but if this was the case there should be droves of people in this thread complaining about it and solutions via a google search, but there is just nothing...
Would be interested to hear if there are any other Lumia users reading this thread that have time that works just fine, maybe help to narrow down what is different about the few of us that have out of sync time. It really bugs me
I'm in the UK on T-mob and my time is constantly +3mins.
mdsharpe said:
Same here. Can't think of any reasonable explanation for it!
Click to expand...
Click to collapse
This might be the cause or may not, but it is funny how 1sec can crash whole internet:
[URL="http://news.cnet.com/8301-17938_105-57461756-1/leap-second-june-30-to-be-longer-than-other-days/"]http://news.cnet.com/8301-17938_105-57461756-1/leap-second-june-30-to-be-longer-than-other-days/[/URL]
Food for thoughts:
http://googleblog.blogspot.de/2011/09/time-technology-and-leaping-seconds.html
http://en.wikipedia.org/wiki/Leap_second
http://www.nasa.gov/topics/solarsystem/features/extra-second.html
heard about it;s caused by hardware issue ,somewhere in CPU has turned into a wrong frequency so the time goes wrong,
i have check this carefully and i found it's 10seconds faster per day
The time should be set by the internet, as most phones are, so even if it got thrown by 1 sec it should be fixed as soon as it gets updated.
If you have the phone on manual time it seems to stay correct, but obviously this means I stand a good chance of being late/early for work when the clocks go back/forward
Just realised mine was too, said 5:17pm when it was 5:13pm by my PC sync'd to time server
710, o2 UK
Same problem, not just with auto
Edit: I have the 800
Mine always seems to end up about 2-3 mins out, I left it for a month or so once just to see and it ended up at about 5 mins fast! I'm on 3 (UK) and my previous phones never had this problem, and my girlfriend has the 710 also on 3 and hers is fine! I've tried it on auto as well as manual and both result in time being out, seems like a hardware fault :crying:
Yep, mine is always wrong too.
Barrie
Same problem here. So, does anybody know how to fix this issue? Seems that this behaviour only exists if I trun my phone off sometimes.
goldfinch711 said:
Same problem here. So, does anybody know how to fix this issue? Seems that this behaviour only exists if I trun my phone off sometimes.
Click to expand...
Click to collapse
same problem here
7iain7 said:
same problem here
Click to expand...
Click to collapse
after looking into this the problems lie with the way the phone gets the time i think its using NITZ (http://en.wikipedia.org/wiki/NITZ)
so if the carrier does not support NITZ then the phone will not update the time.
I think android devices get there time from google services & not NITZ
Hello,
I'm looking to figure out if anybody has found a software fix for the issue of screen backlight flickering on our phones. I've hunted down some threads through Google, but found nothing except 'go replace your phone and hope for the best.'
As a reminder, when grays are displayed onscreen (as in Play store loading screen), it seems as though the screen refresh rate can't 'keep up' with those colors. To me, the problem is even more noticeable when viewing pictures in the Gallery - seriously, I feel like I'm watching one of those 3D movies, and my eyes and head start to hurt! It's just enough that it drives me crazy, but other people do also seem to notice it, so I'm not just ACTUALLY going nuts. This problem showed up on stock before I rooted and went MeanROM, so I know it's not my fault. The problem is worse at higher brightness levels, and persists even with manual brightness settings on.
So yeah, anyone else have this problem? Any stories of successfully resolving it? I'm still within my Sprint 30-day replacement period, but already got 3rd-party insurance on my phone, so it'll be interesting to try to get a replacement phone insured under the same policy...
Yep have had this problem for a while now and actually got tired of it this morning and will take my phone back for a replacement whenever I have time! Gets so annoying especially noticing it in the littlest of places.
Sent from my EVO using xda premium
Hmm.. I never really noticed it until you pointed it out..
Sent from my EVO using xda app-developers app
drmclove69 said:
Yep have had this problem for a while now and actually got tired of it this morning and will take my phone back for a replacement whenever I have time! Gets so annoying especially noticing it in the littlest of places.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Whoa, please let me know if your replacement is any better after a day or two of playing with it. I will probably do the same if there's an improvement.
Was on meanROM 4.2 until today, when I relocked and unrooted in preparation for getting a replacement at Sprint (I'm still within my 30 days). I was going to replace the phone because of this exact problem - a weird, barely-perceptible strobe effect when viewing grays and looking at certain photos in the gallery. And now - after all the hard work of finding an RUU for 2.13, figuring out the android SDK, learning how to use ADB (not to mention the whole initial unlock/twrp bootloader shebang) - I find that the screen flicker has dropped off. OK, sometimes there's an extremely brief (~150ms) hint of it all on a gray screen, but absolutely nothing compared to the headache that it was before. I'd recommend completely unrooting/relocking your phone and pushing the correct RUU. QBking77's the best for it - look up his youtube vids on android sdk intstallation/usage, then relocking your bootloader, then unrooting/installing an RUU. Remember to clear your Google Wallet first, and set your fastboot to off (under power settings). After relocking your bootloader, you might notice that you cannot boot past it. That's fine; just push your RUU with fastboot USB. You'll know what I mean after watching the vids.
After all that, if your results were like mine, you'll know it actually had something to do with your custom ROM. I have no idea how that is possible, as I seem to recall a flickering in my stock ROM, too, but I guess I was wrong. Perhaps it has something to do with my charge status, and I'll see the issue come back... who knows?
For relocking/unrooting
Step 1: Android SDK setup
Step 2: Relock the bootloader
Step 3: Unroot/Push RUU (for some reason, I had to go straight to pushing RUU from step 2 without booting into any ROM).
From all my scouring online, though, I've noticed that the people most consistently hammered with this problem (especially on screens other than photos in the Gallery or gray colors in the battery histogram of power settings) have build issues with their screens. These include light leak seeming to emanate in bands fanning up out of the home 'button' or graphical issues. These people usually report a fix to the problem once they receive a replacement; the ones with my problems typically complained of having received up to 3 (!) phones in a row with the maddening flicker, suggesting a software issue. It seems that the HTC One X itself was plagued with these problems, with graphical glitches also entering the mix, but an OTA fix a month ago or so minimized issues.
Lemme know how things go... I still have 4 days or so to return my phone if the flicker comes back, haha.
I had to get my phone replaced. sadly for me it was a hardware failture. check google maps and see if it the graphics flicker there, of if the background on minecraft main screne flickers in and out
Spyderekz said:
I had to get my phone replaced. sadly for me it was a hardware failture. check google maps and see if it the graphics flicker there, of if the background on minecraft main screne flickers in and out
Click to expand...
Click to collapse
Yeah, woke up this morning and problem was back in full force. I think it might be charge-dependent or temperature dependent (which makes sense if its an analog hardware component like a voltage regulator that's being futzy). I ended up replacing it, too, but Sprint charged me a bull**** $35 because I bought the phone at third-party reseller instead of a corporate store (god... damn... it). Anyway, my new (and refurb, btw) unit has absolutely no problems. Zero. Rooting and reinstalling meanROM now, haha. At least the store people acknowledged that they could also see the problem. Software scans turned up absolutely nothing, although Sprint says HTC does not allow them to open things up because it's a unibody phone, so it's still possible that my regulator was faulty.
Anyway, seems to me that it's a hardware problem having to do with a particular batch of phones. Strange, since my new phone is a 0003 hardware revision, just like my last...
Went today for my 3rd time trying to get a replacement because of this issue and not to mention I got denied a replacement when I was in my 14 grace day period I went in 2 times after that today being the 2nd and I asked for a replacement, I then have to wait for the "tech" to look at it...waited 1 hour to get told it phone has no problems we ran all the tests and passed, me really confused asked her do you even know what the problem is? She replies no....I then am like WTF. I tell her about my issue and try shwowing her and somehow doesn't notice it. Then asks 5 other people and they notice it and then they replace my screen? After I wait another hour (caused me to be late to work) then once done it actually fixed the problem completely, go home to find out she broke my speaker and my sd card won't mount! Drop it off and picked it up and all is fixed. I know want to terminate my contract cuz sprint has been giving me Shi**y customer service since day one! Someone who works at sprint plz help me!
Sent from my EVO using xda premium
I have been using my AT&T black Lumia920 for about 2 weeks now. It runs Portico out of box (maybe, dont actually remember). I have been a WP7 user since launch so I know how windows phone works.
The first 3 days on Lumia 920 were fine, everything went well, however starting from the 4th morning I noticed the phone wont wake up by pressing the power button, nor did the alarm sound. I had to soft reset to power up the phone. So simply it's sleep of death. This happens every night and occasionally happen during day time when I leave the phone for a few hours.
4 days ago I cant bear the problem anymore so did a hard reset then flashed Rogers ROM on it. However after I reinstall some of my previous apps the phone wont wake up again. I looked into the backgroud loading apps and uninstalled Engadget, the phone did make it to the next morning. However after I got a few other apps from the marketplace the phone is dead in mornings again. I cant figure out if this is an app issue or system issue this time.
Anyone else having this problem? Should I request a replacement phone?
amtrakcn said:
I have been using my AT&T black Lumia920 for about 2 weeks now. It runs Portico out of box (maybe, dont actually remember). I have been a WP7 user since launch so I know how windows phone works.
The first 3 days on Lumia 920 were fine, everything went well, however starting from the 4th morning I noticed the phone wont wake up by pressing the power button, nor did the alarm sound. I had to soft reset to power up the phone. So simply it's sleep of death. This happens every night and occasionally happen during day time when I leave the phone for a few hours.
4 days ago I cant bear the problem anymore so did a hard reset then flashed Rogers ROM on it. However after I reinstall some of my previous apps the phone wont wake up again. I looked into the backgroud loading apps and uninstalled Engadget, the phone did make it to the next morning. However after I got a few other apps from the marketplace the phone is dead in mornings again. I cant figure out if this is an app issue or system issue this time.
Anyone else having this problem? Should I request a replacement phone?
Click to expand...
Click to collapse
I have this same issue but I on;y have it at home where cell signal is garbage.
If I'm at work (in the city) i have zero issues.
If I work from home the phone will SOD more than once in an 8 hour period.
I'm curious, do you have a strong signal all of the time?
quiksandjesus said:
I have this same issue but I on;y have it at home where cell signal is garbage.
If I'm at work (in the city) i have zero issues.
If I work from home the phone will SOD more than once in an 8 hour period.
I'm curious, do you have a strong signal all of the time?
Click to expand...
Click to collapse
Signal is medicore at home where I charge, I use the phone a lot during the day so I cant really tell if SOD happens when siganl is good.
I don't think it has to do with the Signal. Me and my wife both have the Lumia 920 on the same Network, my wife never had this issue, I have it almost every day... I'm currently trying to get a replacement.
that happened to me once or twice before flashing portico, after flashing it never happened again
amtrakcn said:
I have been using my AT&T black Lumia920 for about 2 weeks now. It runs Portico out of box (maybe, dont actually remember). I have been a WP7 user since launch so I know how windows phone works.
The first 3 days on Lumia 920 were fine, everything went well, however starting from the 4th morning I noticed the phone wont wake up by pressing the power button, nor did the alarm sound. I had to soft reset to power up the phone. So simply it's sleep of death. This happens every night and occasionally happen during day time when I leave the phone for a few hours.
4 days ago I cant bear the problem anymore so did a hard reset then flashed Rogers ROM on it. However after I reinstall some of my previous apps the phone wont wake up again. I looked into the backgroud loading apps and uninstalled Engadget, the phone did make it to the next morning. However after I got a few other apps from the marketplace the phone is dead in mornings again. I cant figure out if this is an app issue or system issue this time.
Anyone else having this problem? Should I request a replacement phone?
Click to expand...
Click to collapse
I've had this issue, I really never payed too much attention to it but its happening more often lately, with my wife having power button issues on her iphone 5 I began to think that mine was too having the same problem. But I can actually feel the button clicking which is something I can't feel with my wife's phone.
Nokia store updates to blame?
I've been having the same issue since I bought the device. It only wakes up after pressing the VolDown-Power combination.
My device has been running the Portico update out-of-the-box (8.0.10211.204).
To see if I could pinpoint the issue, I have been wiping my device and start all over. The wipe has been done last Friday night.
About 30 minutes after initial installation it prompts me for 6 Nokia updates:
* access Point
* network+
* accessories
* audio
* display+touch
* extras+info
This time, for the first time, I have NOT applied any of these updates, and until now it has not hung.
Another thing I noticed in the past is that when I disconnect from the charger (either cabled or wireless) it makes a sound.
After applying these updates in the past that sound was gone.
I will see if my phone keeps working throughout the week and then install the updates to see what happens next.
Loki1973 said:
I've been having the same issue since I bought the device. It only wakes up after pressing the VolDown-Power combination.
My device has been running the Portico update out-of-the-box (8.0.10211.204).
To see if I could pinpoint the issue, I have been wiping my device and start all over. The wipe has been done last Friday night.
About 30 minutes after initial installation it prompts me for 6 Nokia updates:
* access Point
* network+
* accessories
* audio
* display+touch
* extras+info
This time, for the first time, I have NOT applied any of these updates, and until now it has not hung.
Another thing I noticed in the past is that when I disconnect from the charger (either cabled or wireless) it makes a sound.
After applying these updates in the past that sound was gone.
I will see if my phone keeps working throughout the week and then install the updates to see what happens next.
Click to expand...
Click to collapse
I tried the same, didn't work. Then what I did was uninstalling each one of those apps (my update list was bigger but some i couldn't uninstall as they were system settings) and then installing them back on the device instead of updating. No "SOD's" since, and i've had a lot. Hope it stays this way Either way I'm hoping the next update from nokia will fix these kinds of things.
Cheers!
mateusm said:
I tried the same, didn't work. Then what I did was uninstalling each one of those apps (my update list was bigger but some i couldn't uninstall as they were system settings) and then installing them back on the device instead of updating. No "SOD's" since, and i've had a lot. Hope it stays this way Either way I'm hoping the next update from nokia will fix these kinds of things.
Cheers!
Click to expand...
Click to collapse
I have the same problem but I think that is related to notifications, after uninstalling apps that used push notifications the phone last longer before it goes to SOD. If I use skype and whatsapp a lot the phone SOD more often and more frecuent too when I have it in my pants pockets.
I've never tried not installing the updates and the phone is wih the carrier so I can't test
I had several issues with this, and here on the forums I have made several posts thinking it was because the Keep WiFi on. But it is not!
I think it might be Battery App related. Or some other app, as some1 noted, possibly because of push notifications.
I had the last SOD several days ago, I have turned on Keep WiFi on, no SOD so far, yet before it was like several hrs after it was turned on. Also, I had overheating of the device on 2 occasions, then I have uninstalled EverNote, and everything worked fine. Again 4-5 dasys ago I had the second overheating issue, and the phone was in stand-by whole the time, I turned it off, waited 30 secs, turned it back on, no issues so far.
So, for now I cannot say what the trouble is except it is NOT OS related, it is APP related (probably an app with push notification).
The solution? Pretty unpopular, but that is the only 1, except for hard reset. Uninstall all the non-system apps from the phone, and install them back 1 by 1, and testing each app at least 24 hrs.
So far, the "safe apps" are:
[My] Windowsphone
2013 FIa Formula 1
Accuweather
Any Converter
App Deals
Archiver
Assistant WP7
Box
Battery
Chrync
Cloudy Box
XE Currency
Flashlight
GDrive
GSMArena RSS
HERE (all of them)
Michelin travel
MSN
myAppFree
NFC Interactor
PDF Reader (from pompolutz)
Ringtones
Shift Scheduler
Shrink Storage
Skype
Speedtest
Speedtest.net
Viber
Wake My PC
WhatsApp
WPCentral
Ofcourse this list is far from final, but it will give u some idea what I am using, and so far I have no SODs (Thank God)
How long has it been since the last SOD?
miodrage said:
I had several issues with this, and here on the forums I have made several posts thinking it was because the Keep WiFi on. But it is not!
I think it might be Battery App related. Or some other app, as some1 noted, possibly because of push notifications.
I had the last SOD several days ago, I have turned on Keep WiFi on, no SOD so far, yet before it was like several hrs after it was turned on. Also, I had overheating of the device on 2 occasions, then I have uninstalled EverNote, and everything worked fine. Again 4-5 dasys ago I had the second overheating issue, and the phone was in stand-by whole the time, I turned it off, waited 30 secs, turned it back on, no issues so far.
So, for now I cannot say what the trouble is except it is NOT OS related, it is APP related (probably an app with push notification).
The solution? Pretty unpopular, but that is the only 1, except for hard reset. Uninstall all the non-system apps from the phone, and install them back 1 by 1, and testing each app at least 24 hrs.
So far, the "safe apps" are:
[My] Windowsphone
2013 FIa Formula 1
Accuweather
Any Converter
App Deals
Archiver
Assistant WP7
Box
Battery
Chrync
Cloudy Box
XE Currency
Flashlight
GDrive
GSMArena RSS
HERE (all of them)
Michelin travel
MSN
myAppFree
NFC Interactor
PDF Reader (from pompolutz)
Ringtones
Shift Scheduler
Shrink Storage
Skype
Speedtest
Speedtest.net
Viber
Wake My PC
WhatsApp
WPCentral
Ofcourse this list is far from final, but it will give u some idea what I am using, and so far I have no SODs (Thank God)
Click to expand...
Click to collapse
In the last 3 weeks I had 1 SOD, that last one 8 days ago. And that happened very strangely, I have received an email (heard the sound), and since my phone was in my hand I immediatelly pressed the power button, and the screen didn't come on. Tried 2 more times, and I knew what happened, so I did a soft reset and that was that. From that time, no SODs.
Is this issue limited to certain ROMS or non AT$T models? I have had mine for 3 months now and have yet to have the SOD and I have even recently ran the OTA update and still no SOD two weeks after that OTA.
I got the same issue with my Lumia 920 (European network/sim unlocked). Happened once after night and already twice during the day... . Phone has all latest updates installed... no idea what to do...
galtom said:
I got the same issue with my Lumia 920 (European network/sim unlocked). Happened once after night and already twice during the day... . Phone has all latest updates installed... no idea what to do...
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Review what apps u have installed. I think I have proven that it is push, and app related. Possibly even some battery app is responsible for this. Try uninstalling some apps, and to see what will happen.
Well, basically I got my phone back from the carrier it passed 5 days of monitoring without SOD and after 24 hours in my hands it happened. I did a hardreset to my phone to clear all my info before giving it to the carrier and now I'm sure that is some kind of app or at least a function that isn't often used by the OS.
I don't know if a flash could fix the issue since not everyone is experiencing the problem.
In my case it seems that the issue is increasing in its frequency...
I think I will have to go to Nokia Care Centre
1308 update seems to have solved this issue. At least 4 me.
My phone does not show any updates available
Got my phone yesterday and today it was in SOD. Luckily I woke up earlier than planned. Have a meeting today and things like this is fatal.
I need to be able to rely on the alarm on my phone.
Is there some way of disabling push notifications for apps, like in iOS? That would help a lot in this case, as it seems it's caused by push notifications.
Regards
Izaac
Hi, I recently updated my phone to Android 4.4.4 and now I am having this issue: Every time the phone acquires a cell signal, GPS turns on about 10 seconds later and stays on for a long time. This happens even if the GPS and location services are turned off. As a result my battery drains in half the time that it used to. If I stop IQ Agent process, GPS icon immediately goes away until the next time phone reacquires the signal. This happens multiple times a day. I can easily reproduce the problem by toggling airplane mode. I don’t think it’s a conflict with any of the apps because the problem exists if I boot into safe mode. I called HTS but they never heard of it, said they will escalate the problem to the developers, but I don’t know if anything will be done. Does anyone else experiencing the same problem? My phone is not rooted and locked.
Thanks…
madelman99 said:
I called HTS but they never heard of it, said they will escalate the problem to the developers, but I don’t know if anything will be done.
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That usually means nothing will be done.
I haven't heard of this. I typically recommend backing up your data, and doing a factory reset; as this often (although not always) clears up random bugs after an OTA. Smart of you to eliminate the possibility of 3rd party apps by trying Safe Mode. But there may still be some migrated user settings causing a conflict.
redpoint73 said:
That usually means nothing will be done.
I haven't heard of this. I typically recommend backing up your data, and doing a factory reset; as this often (although not always) clears up random bugs after an OTA.
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I was hoping to figure this out without doing a factory reset. I know I am not the only one with this issue, I've seen others with the same problem on different forums...
redpoint73 said:
That usually means nothing will be done.
I haven't heard of this. I typically recommend backing up your data, and doing a factory reset; as this often (although not always) clears up random bugs after an OTA. Smart of you to eliminate the possibility of 3rd party apps by trying Safe Mode. But there may still be some migrated user settings causing a conflict.
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Some (including myself) have noted that this has something to do with carrier IQ services.
GPS
I just got off the phone with ATT just yesterday, and I can confirm they are aware of the issue. But seeing how Lollipop is just around the corner, you might want to wait a bit, unless of course you're in dire straits.
o0RaidR0o said:
I just got off the phone with ATT just yesterday, and I can confirm they are aware of the issue. But seeing how Lollipop is just around the corner, you might want to wait a bit, unless of course you're in dire straits.
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The HTC tech also said that Lollipop will be out soon, in fact he said they are in stage 2 testing (whatever that means). I just hope that the problem will not migrate to Lollipop.
I'm having a similar issue with my phone. Been sitting on my desk trying to charge, but it can't because the GPS is sucking away the battery.
Others over at AndroidCentral are complaining about the same thing.
Unfortunately I'm new here, so I can't post a link, but you can search for android central 494182-massive-battery-drain-gps-constantly
Also on Android Central: 494174-how-do-i-stop-my-gps-icon-flashing-att-htc-one-m8
Douglas_D said:
I'm having a similar issue with my phone. Been sitting on my desk trying to charge, but it can't because the GPS is sucking away the battery.
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You can turn off the GPS by stopping IQ Agent Service. It should stay off until the cell data connection is lost.
I think everyone should call them so they know it is happening to a lot of people. Otherwise nothing will get done. I am surprised that there is not that much chatter out there. It was hard to even find forum discussions.
Funny I just posted the same question in the generic M8 Q and A section. I just noticed it too. My battery life has not been affected that I can see after going through the data. I've gone and disabled any app that uses the GPS service but it's still coming on so it's not an app or app update that I can tell. I guess I can wait until LP comes out.
So far so good since I've stopped IQ Agent Service. It hasn't popped back up and I've made 5 or 6 phone calls since then.
I think I solved it…
I think I solved it… I believe the app DriveMode was causing an issue. Here is what I think happened. When I got my phone a year ago, I immediately disabled few apps, DriveMode was one of them. I believe the recent update was designed to more closely interact with DriveMode and even though the app was disabled, it appeared that as soon as the phone acquired data connection, it tried to determine whether or not the user was moving. When I re-enabled the app, I disabled it internally (within the app) and I guess that told the OS not to bother determining if the user was moving anymore. Here are the steps: I re-enabled DriveMode, I then went to google play and updated it to the latest version, I opened the app and immediately noticed GPS icon turned on, the screen appeared telling me to enable GPS, I checked ignore check box and left the location service running in battery save mode. I closed the Drive mode app and left it along without disabling it. I did this yesterday and haven’t noticed GPS turning on even once since then.
I hope this helps everyone solve this annoying problem; please let me know if this works for anyone…
madelman99 said:
I think I solved it… I believe the app DriveMode was causing an issue. Here is what I think happened. When I got my phone a year ago, I immediately disabled few apps, DriveMode was one of them. I believe the recent update was designed to more closely interact with DriveMode and even though the app was disabled, it appeared that as soon as the phone acquired data connection, it tried to determine whether or not the user was moving. When I re-enabled the app, I disabled it internally (within the app) and I guess that told the OS not to bother determining if the user was moving anymore. Here are the steps: I re-enabled DriveMode, I then went to google play and updated it to the latest version, I opened the app and immediately noticed GPS icon turned on, the screen appeared telling me to enable GPS, I checked ignore check box and left the location service running in battery save mode. I closed the Drive mode app and left it along without disabling it. I did this yesterday and haven’t noticed GPS turning on even once since then.
I hope this helps everyone solve this annoying problem; please let me know if this works for anyone…
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I like this idea -
However, I was able to get rid of this issue by disabling the carrier IQ service. I did this using an application called Disable Service from the Google Play store.
Works like a charm, and has the added advantage of disabling the IQ service intrusion.
DanGeorges said:
However, I was able to get rid of this issue by disabling the carrier IQ service. I did this using an application called Disable Service from the Google Play store.
Works like a charm, and has the added advantage of disabling the IQ service intrusion.
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Unfortunately this only will work on rooted phones, mine is not.
madelman99 said:
Unfortunately this only will work on rooted phones, mine is not.
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Just want to throw my $0.02 in here....I'm having hte same issues noted in the thread, and it's murdering my battery life. I typically get 24-30 hours of battery life easily on this phone, but now if i dont spend all day killing IQ Agent, i get about 7. I can't root my M8 due to some work restrictions, so it's all manual IQ Agent task killing fo rme. although I was EXTREMELY active yesterday in killing the service ~30 times throughout the day yesterday, Android System (where IQ Agent lies) still managed to run 2hr 24 minutes of GPS on, according to two different battery/service monitoring apps. This, mind you, all occurred without my actual GPS toggle ever being switched on.
I'm waiting for a call back from HTC, and AT&T punted completely and denied any knowledge of why it would happen (although ironically offering to remote into my phone to "diagnose" the issue, which I could not do becuase I was in transit when I called and they required I remain stationary...)
I'm 100% convinced it's entirely due to the IQ Agent task, or another involuntary watchdog service trigging IQ agent. This task is started under at least two distinct condition, with no fail:
my phone goes between 4G and LTE (Subway, between towers/coverage zones, all flipping day long in my concrete-and-steel office building...)
I make or receive a phone call (can feel teh phone get hot in ~2 minutes while on the phone).
switching in or out of airplane mode (which is really an extension of #1).
I love my M8 like crazy, but I cannot wait until my next phone because I absolutely refuse to purchase anything associated with a cell carrier ever again. Fvck that.
Agreed...DriveMode part of the problem
madelman99 said:
I think I solved it… I believe the app DriveMode was causing an issue. Here is what I think happened. When I got my phone a year ago, I immediately disabled few apps, DriveMode was one of them. I believe the recent update was designed to more closely interact with DriveMode and even though the app was disabled, it appeared that as soon as the phone acquired data connection, it tried to determine whether or not the user was moving. When I re-enabled the app, I disabled it internally (within the app) and I guess that told the OS not to bother determining if the user was moving anymore. Here are the steps: I re-enabled DriveMode, I then went to google play and updated it to the latest version, I opened the app and immediately noticed GPS icon turned on, the screen appeared telling me to enable GPS, I checked ignore check box and left the location service running in battery save mode. I closed the Drive mode app and left it along without disabling it. I did this yesterday and haven’t noticed GPS turning on even once since then.
I hope this helps everyone solve this annoying problem; please let me know if this works for anyone…
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Click to collapse
Agreed. I mostly followed these steps by downloading the latest DriveMode, walking through DriveMode setup, then disabling DriveMode and then stopping the IQ Agent Service. SInce then, GPS has performed as it should, only on demand. I did notice that when switching from mobile to a wi-fi network that requires a sign in that the GPS fires up. But again, killing the service stops the random GPS after logging into the wi-fi. So overall, much better than the constant on/off, but still ATT needs to resolve this at some point.
Have a carrieriq blocked/inactive build in testing so we shall see if it is indeed the culprit by end of day.
I've been testing this build for a couple of days now, and so far the GPS has stayed off like a good little app should. It only turns on when I expect.
Update/Reply From AT&T as of 03/23
Finally!!! An admission from AT&T that they jacked up our phones with their software update back in January. It's only taken a month and a half, 4 calls to text support, 3 attempts to reach their urgent care department (by the way... they are completely incompetent. They call from an unknown number, I normally don't answer but I also couldn't answer anyway due to being at work. They leave a message requesting you call a number in KY and leave a message. Left a message on two different occasions and provided the days and hours they could reach me. Of course they call whenever they want and the process starts all over) in addition to all this, I filed a complaint with the Better Business Bureau that resulted in a call back from a corporate executive. Now the only problem is they don't have a solution for the issue yet and probably won't do anything with the Lollipop update that "SHOULD" be released within the next 15 days. No one should have to go through this but I honestly think everyone should file a BBB complaint just to show AT&T a lesson.
Rebel3085 said:
Finally!!! An admission from AT&T that they jacked up our phones with their software update back in January. It's only taken a month and a half, 4 calls to text support, 3 attempts to reach their urgent care department (by the way... they are completely incompetent. They call from an unknown number, I normally don't answer but I also couldn't answer anyway due to being at work. They leave a message requesting you call a number in KY and leave a message. Left a message on two different occasions and provided the days and hours they could reach me. Of course they call whenever they want and the process starts all over) in addition to all this, I filed a complaint with the Better Business Bureau that resulted in a call back from a corporate executive. Now the only problem is they don't have a solution for the issue yet and probably won't do anything with the Lollipop update that "SHOULD" be released within the next 15 days. No one should have to go through this but I honestly think everyone should file a BBB complaint just to show AT&T a lesson.
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So - was it Carrier IQ? Did they say what was going on?
I know they said they don't have a solution, but it would be useful to know what is causing this. I found that disabling the carrier iq service does the trick, and WNC's ROM, which has it disabled by default, also does the trick.
Thanks for the update. My phone started doing the GPS thing a couple of weeks ago and my battery life has been shot.
The weirdest thing is that my issues only started 2 weeks ago, instead of when the update occurred in January, so ATT must be doing something weird on their network as well