HELP!! Internet connectivity issues. $REWARD$ - Atrix 4G Q&A, Help & Troubleshooting

$$REWARD$$
I have an AT&T Motorola Atrix.
I've been having a lot of issues with the internet connectivity. 10 days ago internet was working well and suddenly stoped working well. I don't know what happened. I didn't install any application or update the Firmware version.
The problem is that when I use internet the arrows that show data activity show that the phone is sending data but it doesn't show the download arrows, and for that reason the connectivity hangs for about 1 to 2 minutes and thats is very annoying. When I want to use Google Music, YouTube or any internet demanding app I need to wait for data to load. I also have Dropped call problems and sometimes the people who I'm talking to is unavailable to hear me, but I can hear them good.
I have tried the different methods to get a solution:
--->Flashe back SBF 1.4.2 and used that firmware with its modem for 1 day
--->Flashe back SBF 1.4.2 updated to 1.5.7 and used that firmware with its modem for 1 day
--->Flashe back SBF 1.4.2 updated to 1.8.3 and used that firmware with its modem for 1 day
--->Flashed every single modem available for the Atrix on the XDA website. (Telstra, Chinese Atrix, Bell, Brazilian Claro)
---> I have tried the above methods with GINGERBLUR 2.5 and GINGERBLUR 4.5
---> I replaced the SIM card with a new one
---> I tested the 2 SIM cards with my Captivate and internet works great
None of the method
---> I have tried using the phone without any application installed on it. Only stock and gigngerblur apps.
The only way I can solve this problem is by tethering internet to Computer with barnacle and use a lot of data with the computer (I use mostly to upload my Itunes library to Google music). Then I stop tethering and the internet connection works great on the phone for I would say a couple of hours and the begins to hangs again.
NEED HELP to solve this problem.
ANY SOLUTION. Will donate you $30 if you fix my problem

When it hangs, does it solve the problem if you turn the airplane mode on and off? If this helps, try to shutdown your phone completely, as when you only reboot the phone, the phone radio doesn't shutdown completely.
You should also test to disable the automatic network search and select your service provider manually.

EnhancerFIN said:
When it hangs, does it solve the problem if you turn the airplane mode on and off? If this helps, try to shutdown your phone completely, as when you only reboot the phone, the phone radio doesn't shutdown completely.
You should also test to disable the automatic network search and select your service provider manually.
Click to expand...
Click to collapse
When I turn airplane mode on/off it doesn't necessary helps and when I have tried turning phone off and on I take out the battery but it doesn't always help.
The only method that works 100% for sure is to tether internet connection and have heavy traffic

I had this problem today. And I believe I know why..I flashed a different radio. The radio that goes with 4.1.83 wasn't installed. I flashed a different one earlier in the day. wasn't impressed with it so I tried returning the stock radio with 4.1.83. Turns out I flashed the wrong one. H+ was still at the top but no arrows (data)...make sure you have the right radio with the right sfb.
Hope that didn't confuse you..
Sent from my MB860 using XDA App

defnow said:
I had this problem today. And I believe I know why..I flashed a different radio. The radio that goes with 4.1.83 wasn't installed. I flashed a different one earlier in the day. wasn't impressed with it so I tried returning the stock radio with 4.1.83. Turns out I flashed the wrong one. H+ was still at the top but no arrows (data)...make sure you have the right radio with the right sfb.
Hope that didn't confuse you..
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Yes I think I have the right radio. I have N_01.77.15P.is this the right one?
Enviado desde mi MB860 usando XDA Premium App

Well there is always the option of contacting moto support and make use of the warranty. Just be sure to flash 1.2.6 or 1.5.7 and than OTA to 1.8.3 before you send it in.

josuetenista said:
Yes I think I have the right radio. I have N_01.77.15P.is this the right one?
Enviado desde mi MB860 usando XDA Premium App
Click to expand...
Click to collapse
Yeah that's the right one. As I was about to hand over my Atrix..I was looking through it and noticed minr read....01.77.xx ...wasn't 15. I was still covered under warranty so I got a new one.
Sent from my MB860 using XDA App

Related

[Q] Data Drop on 2.2

I think the issue is called "data drop"? Anyways, although I am currently running Axura 2.0.3, it doesn't seem to matter, all 2.2's seem to do it. There will come a point in the day when I try to open something web-based, the 3G activity on the notification bar just does nothing. I suppose rebooting solves it for a while, but going to settings>wireless & network>mobile networks>network operators>search now and then re-choosing T Mobile somehow resets it as well.
-Can somebody explain what the bigger issue is here (why it does this on 2.2)? -Is there some type of a "fix" out there, or one contemplated?
-If there isn't, is there a better way to re-set the data than either of the 2 things above? If re-registering solves it, how does it get un-registered in the first place?
-On 2.1 ROMS (and even stock) I was routinely getting data speeds of between 4-5M. On 2.2 it's hardly ever more than 3. Is this something inherent in 2.2? Seems like we went backwards a bit???
Hmm, I haven't seen it yet. I did experience Airplane mode once on one of the earlier Onyx releases, and the only thing that solved it was to reboot the device.
I have experienced a strange issue with the browsers though, I will get a notification that internet connection is required, but the page loads, I even tried to download and install an alternative browser, and got the same annoying pop-up, mind you I was on 3G, and also used the market to download the app to install it at the same time in the same location.
lqaddict said:
Hmm, I haven't seen it yet. I did experience Airplane mode once on one of the earlier Onyx releases, and the only thing that solved it was to reboot the device.
I have experienced a strange issue with the browsers though, I will get a notification that internet connection is required, but the page loads, I even tried to download and install an alternative browser, and got the same annoying pop-up, mind you I was on 3G, and also used the market to download the app to install it at the same time in the same location.
Click to expand...
Click to collapse
That also happened to me yesterday. The pages in the browser does load but it's annoying that a pop up message will always appear when using the browser. I'm using Froyo now for almost a week and it happened the first time yesterday. Then i reboot then it's fixed.
I am getting a lot of disconnects too. But it also happens when I am on wifi, sometimes wifi refuses to start and errors out. Onyx 3.1.
Just happened trying to post this - wifi.
Mobility... www.MemosWorld.com
Did your area recently have 4G go live? I've had data problems on both mine using froyo and my girlfriends running stock ji6. So I don't feel the froyo roms are the cause. Last night neither of us could get data to work for more than a few minutes at a time.
Sent from my SGH-T959 using XDA App
I too have noticed this on all the 2.2 roms. What I see is the up/green arrow on the 3G icon light up but not the down/orange arrow. I'll try loading stuff up on the web/market and nothing but all the while that green arrow is lighting up. I'm guessing green = upload and orange = download? Idk, but its annoying as hell.
iynfynity said:
That also happened to me yesterday. The pages in the browser does load but it's annoying that a pop up message will always appear when using the browser. I'm using Froyo now for almost a week and it happened the first time yesterday. Then i reboot then it's fixed.
Click to expand...
Click to collapse
I just came back to the office and was able to use it without the annoying pop-up.
It is strange, the page loads in the background while the pop-up comes up.
Ahhh, the Froyo gooodies LOL
Scoobyracing03 said:
Did your area recently have 4G go live? I've had data problems on both mine using froyo and my girlfriends running stock ji6. So I don't feel the froyo roms are the cause. Last night neither of us could get data to work for more than a few minutes at a time.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Not yet. Philly always gets hit up last. I did some more searching and found this in the early part of the Axura thread:
"The Lib & Bin fixes are for the battery.
I haven't had any problem.
It seems to be a hit & miss type of thing.
He told me That is was probably the same issue that was causing his network location to not work, and that he fixed in with the lib and bins. Just waiting on a release. Everything else seems great in this rom. Runs much smoother that the JPM build."
I have no idea what this means or if it's relevant, but there's something ain't right...
Running Axura. Since 2.2 does not see the hsdpa, I loaded the ji6 modem and all is working great. No data issues at all.
SeXed by Axura
ransz28 said:
Running Axura. Since 2.2 does not see the hsdpa, I loaded the ji6 modem and all is working great. No data issues at all.
SeXed by Axura
Click to expand...
Click to collapse
how's the battery life?
Sent from my SGH-T959 using XDA App
No update on this thread. Anyone got a fix?
I am experiencing the same problem with all the 2.2 ROMs, currently on bionix-v 1.2.1 with KB1 modem.
When it is in the "data drop" condition, sometimes voice calls would not connect and SMS fails to send. But signal status still showing full bars (I live next to the tower).
I'm on an UMTS/HSPA network, so it does look to be a ROM rather than a radio problem. I've tried almost all the available modems - same problem. Yes, I use my phone heavily so there is always one or two apps trying to access the network - and they would be all be stuck (or errors) at the same time.
If I'm tethered, either via 2.2 AP Mode or USB tether, the session is stuck until reset/reboot.
However, the free "WiFi Tether for rooted users" app from the market gets around this condition all the time... somehow :

Connection problems browsing market.

Most of the time when I browse the android market I lose service. Anyone come accross this issue and has a fix for it?
«---:: ((รєภҭ ғг๏๓ ҭђє ๓๏ҭђєг ๏ғ คใใ קђ๏ภє'ร ๔єใใ รҭгєคк!)) ::---»
Ive been having this same issue. Att 2.2. Seems like everytime I go on I have a cinnection issue. I hit retry a bunch of times then my connection suddenky kicks back in.
I thought AT&T's network was acting flaky. This started happening to me after upgrading the market to 2.3.6. Worse, when I was on the phone last night talking, E (EDGE) was indicated instead of H (3G).
I can't verify this, but I believe the problem is with the update to the market.
Had this till I did a factory reset on 351 now its working fine again.
yea me too wierd at least itS only the market and in comes back after a couple secounds
Spectre51 said:
Had this till I did a factory reset on 351 now its working fine again.
Click to expand...
Click to collapse
Can you please tell how did you do that? did it from recovery mode or from settings-> privacy-> factory reset? anything would help.
Thanks in advance
Boot into recovery by holding the two volume buttons then turning the streak on. But the issue returned today.
Lets get some command ground on this. What version is everyone running?
I am on Stock 351 rooted baseband 35100-US
Rooted 351 with 351 baseband on AT&T.
Just a thought here. You might want to check around the forums and see whether all phones are affected, or if it's just Streaks on AT&T.
Hey guys, think i found a fix. It consists of merging the mms settings to the ATT US apn then deleting the ATT MMS apn. more info and a guide at my post here
Is this works I have same problem also using AT&T
This problem is always occurred to me I don't know the problem but this trick help me to recover the market connection problem,
1. since this problem occurred when using WIFI I go to setting->wireless&networks->unmarked wi-fi
2. try connect to market using 3G (it's always work for me)
3. after succeed connect to market using 3G, I go to setting again and marked the wi-fi.
I hope this can help to solve the problem without turn off, clear cache or factory reset.

[Q] (SOLVED) No Internet Access on MIUI 1.6.24.1

Since installing MIUI 1.6.24.1 I do not have internet/data access on my phone.
I can make/receive phone calls and txts, however I cannot connect to Google or Android Market.
I have tried EA28, EC01, and EC09 modems with multiple battery pulls (both plugged in and not) between each with no effect.
When trying to input my account info for Market I get "Can't establish a reliable data connection to the server." Normally (on UKB 2.1) I have full service at my desk. My "3G" icon is constantly flickering on and off and under About Phone 3G Service only stays connected for a second then switches back to "Connecting".
Am I missing something?
Jp
Update: Solution found - See Post #25
Dial *228. The keypad won't pop up so hold menu and press 1 on the keyboard to reprogram your phone. I had that happen this morning. I didn't realize I didn't have internet since I was using wifi all night after I flashed it. The voice prompt will tell you it succeeded but the UI will say it failed. You'll lose service. Just reboot. Worst case scenario, if you still don't have any service at all shut down then pull the battery. Boot back up and you should be good.
Still no Internet.
My 3G connection only ever stays active for 8 sec.
I am currently on EC09 Radio which I really havent used much. However, I have found that for me EA28 was usually the most reliable Radio. Is it possible that EC09 just doesn't work well for me here?
Jp
That's definitely not the same issue I was having. My 3G icon stayed on the screen but all my apps simply told me I had no internet. The 3G icon never went away on me. Sorry I can't help you further. Maybe somebody else has some insight. Try reinstalling and possibly a new radio like you said.
You should try a new radio, I'm currently on Ed04 and I have had no problems with Internet.
Sent from my SCH-I500 using XDA Premium App
I have the same problem ...my 3g icon shows and my browser/apps say I have no internet
BUT
I'm on Cricket network and flashed
different modems and idk if I broke my flash but then again I heard cm7/miui breaks data for cricket so idk but same issue
Sent from my SCH-I500 using XDA App
JeezyMT3G said:
I have the same problem ...my 3g icon shows and my browser/apps say I have no internet
BUT
I'm on Cricket network and flashed
different modems and idk if I broke my flash but then again I heard cm7/miui breaks data for cricket so idk but same issue
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
That sounds more like the issue Crashspeeder described, you may only need to reactivate your phone. My data appears to be going down every 8 seconds.
Jp
allcity187 said:
You should try a new radio, I'm currently on Ed04 and I have had no problems with Internet.
Sent from my SCH-I500 using XDA Premium App
Click to expand...
Click to collapse
ED04 has same issue on both MIUI and CM7, I am beginning to think it has nothing to do with the modem.
Jp
Keep in mind that CM7 MTD and MIUI MTD are essentially the same rom since MIUI MTD is based on CM7 MTD so I'm not sure your assessment is entirely correct. It may be that ED04 isn't compatible with these two roms. I'm on EB01 (yea, dinosaur) and it's working fine.
I did reactivate my phone but using *22804 for cricket in my area and one of the times it said failed I lost data pulled battery rebooted got it and still nothing ....and another it said success and still a no go
Sent from my SCH-I500 using XDA App
Well I can cross off EC01, EA28, EC09, ED04, and now EB01 as things I've tried. None of them worked. That is my reasoning as to why I think it is unrelated to the radio.
Well, I guess I'll keep playing with it for a bit and try all the other radios I can get ahold of.
Jp
Hah. I would've stopped at 3. I think you've proven it's not the modem. I assume you tried reinstalling and still nothing. Not sure what could be going on
Sent from my SCH-I500 using XDA App
Seems that I'm in the same boat here............... app/market tries to connect and I see the data stream flashing but then in a few seconds it says no internet/ data connection. For reference I'm on Metro PCS and I had data working on Evil and Com rom.
Also I flashed JT's CM7 for a quick test and no internet on that either, wierd......
Junkboy0 said:
Seems that I'm in the same boat here............... app/market tries to connect and I see the data stream flashing but then in a few seconds it says no internet/ data connection. For reference I'm on Metro PCS and I had data working on Evil and Com rom.
Also I flashed JT's CM7 for a quick test and no internet on that either, wierd......
Click to expand...
Click to collapse
Yeah after flashing Miui and losing data I Odined back to stock and still got the same ..no data ... I'm on Cricket which is like Metro
Sent from my SCH-I500 using XDA App
I've been screwing with this all day. I have both the 3q flicker and sometimes it stays on but the arrows don't flash. either way no data. Flashed back to stock and data works. Also works on comrom with the last 3 radios (including the new ec09 leak).
otherwise the install went well for everything (both muiu and cyanogen). MUIU was a pain because i couldn't find terminal emulator but then had an idiot moment when i found it in the power menu but it didn't work, 3 of the 4 reboots did the same thing. hot boot was the only one that did anything different.
I've used the stock kernel and the OTB kernel. Same story both times. I'm not sure what other info would be relevant but I'm happy to help diagnose this problem. Getting a new fascinate because I was one of those who the ESN swap didn't fix my other data problems (cut out and slow). Maybe that's a lead? Anyway, i'll have a backup phone for a couple days if I want to mess with it without worry.
thanks for all the help and work. I like it a lot, it's super quick!
I'll just use it as is for today, but when I wake up tomorrow I'll flash back to Evil or com rom see if my data comes back. If data hasnt comeback when I flash back I'll check my data settings with QPST 2.7 and if need be I'll re-flash the data settings with Miui installed.
I had the same issue after flashing the latest MIUI build. Even after rebooting twice I still had no data connection. Oddly enough after doing a battery pull, then holding the power button down to clear any residual power; it started working again.
Update, I work graveyard so I decided to do it before i go to bed, anyway I flashed back to stock and as slow and pathetic as it is... data is working. I'm flashing evil as I type.......wait for it......."convert data patition , back up operation, blah blah blah Two Minutes" ..........*stares blindly at Samsung logo* OK! Evil is up and running with data which means something about miui and CM7 is breaking our data .
*warning, rant-ish*
I would hate to not be able to go back to Miui, I had my theme made up of of a custom Ore no Imouto icons everywhere *ashamed* with a custom font and a sweet HTC bootloading screen with the Fringe intro song Maybe data isn't too big of a deal besides who needs pandora, tapatalk, email, OMG! my precious Fantasy sport teams...... wait a sec, the NFL is still on lock out. Fellas we need to find a fix for this, preferably before the next NFL season.....My Solid Snakes HAVE to be back to back champs
So, a quick update...
First off, my Nandroid backup of UKB 2.1 is apparently corrupted or something because after flashing/repartitioning with EB01, I couldn't do a restore. So basically, I'm stuck with either MIUI with no data or rebuilding UKB 2.1 from scratch which undoubtedly will be a real pain.
Second, my data has now worked once. I was able to open Google today after my phone had been off for several hours. When I booted my phone up it was first stuck in Airplane Mode so I powered down and pulled the battery. When I booted back up, my data worked, I was able to load Google in the browser and when I searched for "test" it failed. It got part way into loading my search results when it crashed out.
So, it looks like I'm going to just stick with MIUI for the time being and just do without the data when I'm off WIFI.
The only thing unusual about my setup is that I am using the extended battery. It is the standard VZW 2200 mAh not any of the 3rd Party ones but I guess that could be making a difference.
If any developers want to see any logs or anything just let me know what commands I should run and I'll post the results.
Jp
With all cyanogen mod you sometime lose data after you poweroff your phone. Try rebooting or battery pull. If that doesnt work, you probly gonna need a new phone. I dont think its modem or rom related. The phone data anttena is done.
Sent from my SCH-I500 using XDA App

H+ signal but no internet access?

I've been trying to search about this but i can't seem to get the answer.
I heard about making new APN's but it doesn't work for me.
All it says is "access to this url is blocked" or something like that, i can't seem to use it unless i use Opera mini.
Btw i had this phone for like a month already.
thanks in advance.
More info? What kernel, android version, ROM?
2.2.2, no custom rom, 2.6.32.9-00007 is there more to the kernal?
I have the same issue once in a while. It's almost like the data is stuck on something. A reboot usually works for me. I'm on mobile so I can't see but are you with bell? Asking as I am.
Sent from Ma-Atrix using XDA App
G_0 said:
I have the same issue once in a while. It's almost like the data is stuck on something. A reboot usually works for me. I'm on mobile so I can't see but are you with bell? Asking as I am.
Sent from Ma-Atrix using XDA App
Click to expand...
Click to collapse
Good to know I'm not the only one.
I allways blamed my carrier.
I use Signal Refresh, its on the Market. It helps sometimes. I allways end rebooting the phone.
I'm on 4.5.9.1 right now, but I've experienced this issue since 4.1.2.6.
weird i restart the phone and i still can't use the stock browser always gotta go to Opera Mini. Opera Mobile doesn't work for me either this is weird. I am on att btw should i bring it back to a att store?.
kthphotos said:
I've been trying to search about this but i can't seem to get the answer.
I heard about making new APN's but it doesn't work for me.
All it says is "access to this url is blocked" or something like that, i can't seem to use it unless i use Opera mini.
Btw i had this phone for like a month already.
thanks in advance.
Click to expand...
Click to collapse
Even though your homepage is blocked on your stock browser, can you still navigate to a different website?
Like can you navigate to Google.com, or is that blocked too?...
Sent from my GT-I9000M using XDA Premium App
ccrows said:
Even though your homepage is blocked on your stock browser, can you still navigate to a different website?
Like can you navigate to Google.com, or is that blocked too?...
Sent from my GT-I9000M using XDA Premium App
Click to expand...
Click to collapse
Today I had this same issue.
No data. I tried refreshing the signal, toggling airplane mode, rebooting...phone would send or download data sometimes, but it never loads a web.
I ended using wifi to write this answer.
I hope this issue get fixed somehow.
Had same issue myself for the first time today. Never had this before. I'm on 4.5.91 beta 3, and I didn't realise at first when I lost all data that my signal bars were telling me something. On stock GB the signal bars are blue when you have data, but they turn white when you do not. I saw 3 white bars and thought I still had signal when in fact I did not. Tried rebooting, got blue bars for a couple of seconds, then white again and no data. I actually had to go outside my work, at which point I picked up a strong signal again, and I have been fine at work since. Very wierd, but it's almost like the radio lost the signal, then could not acquire it again without me being outside where it possibly had line of sight to a tower.
weird you guys only get it sometimes?
Mine has been like this since day one and it's already been a month and a half.
APN Settings.
There's a thread I posted a while back with all the APN settings for AT&T. Try to add these and see if you can't get it working.
http://forum.xda-developers.com/showthread.php?t=1149523
By chance did you just start having these problems after installing the leaked version of the updated Market? Whenever I run the market, downloads are very flaky, I get a few force closes, and my connection seems to just drop out entirely, from apps, browsers, etc...
It picks back up eventually if I close the market app whichs eems odd
Just got to work this morning, went to new Market, (leaked version), and as soon as the app came up my 4 blue bars turned white..............no data again! Something with the new Market is definitely messing up data connectivity.
<edit> Rebooted phone, tested data...............working fine on everything. Start Market again, blue bars turn white, no data!
yeah, i went to manage apps and selected uninstall update to market. Rolls it back to the original.
nope checked the APN's still the same should i go back to att with this?

Galaxy note i717 weird data.

I don't know if its my network or the kernel. But after flashing the 4aceskernel last night i enabled the fast charged and left it all night with airplane mode on,so i don't get bother. Now this morning i disable airplane off and fast charger off,and i enable my data and roaming, after that i try to get on play store,and it stock on loading with the circle going around,after couple seconds it says connection timeout. I dint pay attention to it, i left it alone.later on i try to use the Facebook app i couldn't it stock on loanding and after couple minutes it says network error. I went to my browser and search something on Google and it was working. I search the letters b,c,d just to check if it was my network. But it turn out that it wasn't my network at lease that's what I'm thinking.so i had some twrp backups from different ROMs and in all of them it still the same problem. I can use the internet to search even i can use xda and i can download ROMs but i cant use the data on any gapps. Or even the Google voice on the stock,opera,chrome,Firefox,dolphin browser. Not even gmails or Facebook. Yes my apn settings are correct.my accespoint is selected in my network.by the way i use net10. I search on Google about this problem but it just show different problems with the network nothing related to my issue. Help in need! Remember all this happen after flashing the kernel #31. Just to get this clear im not blaming this on the kernel because i don't even know if the kernel have to do anything with this,since I'm the online with this issue .but i came here because this the only thing i flashed last night. Any help will be appreciated guys/girls.
I'm on lattes jellyb*m ROM but like I say I went back to stock roms even GB,ICS,jb nothing that I do make my data works correctly.
Sent from my SAMSUNG-SGH-I717 using xda premium
In still having this issues after flashing lots of modems it still no go . .... Not even navigation will get data ...:banghead:
Someone help me plz i feel like braking this phone:banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead::banghead:
Sent from my SAMSUNG-SGH-I717 using xda premium
This what even flashing modems and radio
Sent from my SAMSUNG-SGH-I717 using xda premium

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