Hey everyone, I'm currently in the Air Force and I'm getting stationed in Germany. And due to that I'm going to be freezing my Verizon account till I get back.
Now I really love this phone, and I'd like to keep using it; however, will I be out of luck without an actual service plan? I'm not talking about running it without a data plan. I mean actually no service whatsoever other than the Wifi.
Can it be done?
Can I has Wifi smartphone in Germany?
Thanks much beforehand for any help!
FLACattack said:
Hey everyone, I'm currently in the Air Force and I'm getting stationed in Germany. And due to that I'm going to be freezing my Verizon account till I get back.
Now I really love this phone, and I'd like to keep using it; however, will I be out of luck without an actual service plan? I'm not talking about running it without a data plan. I mean actually no service whatsoever other than the Wifi.
Can it be done?
Can I has Wifi smartphone in Germany?
Thanks much beforehand for any help!
Click to expand...
Click to collapse
Umm, why couldn't you? Put the phone in airplane mode, turn wifi on/off as you please. Last I checked, the didn't ban Wifi in Europe or Germany (yet, the EU does stupid stuff sometimes)
imnuts said:
Umm, why couldn't you? Put the phone in airplane mode, turn wifi on/off as you please. Last I checked, the didn't ban Wifi in Europe or Germany (yet, the EU does stupid stuff sometimes)
Click to expand...
Click to collapse
Is it really that easy? Also, what might that limit as far as functionality of the phone other than just calls and texts?
Also, would I need to worry about accidentally turning off the Airplane mode and getting charged again, or does the phone just stop receiving service period?
Thanks much for the help and I'll feel kinds silly if it really was this easy ha.
If you froze your VZW account, you should stop receiving service entirely, and not have to worry about getting calls, 3G, etc. But I could be wrong about that, so if someone could confirm...
Also, does Germany even have CDMA towers? I thought the rest of the world was on GSM.
beenz said:
If you froze your VZW account, you should stop receiving service entirely, and not have to worry about getting calls, 3G, etc. But I could be wrong about that, so if someone could confirm...
Also, does Germany even have CDMA towers? I thought the rest of the world was on GSM.
Click to expand...
Click to collapse
other countries use cdma (china and india have major carriers that do) and several others as well (peru, etc) if you go to verizon's international travel coverage you can actually see (or used to anyway) what country had what type of coverage and where on a map
however gsm is the major technology used worldwide...i dont have figures handy, but id guess its like 85/15 or something split wise
with emerging lte adoption though at some point in the future id imagine things becoming more unified...or even further split as many carriers may stick with hdspa+ rather than spend the money on lte infrastructure...who knows
i have an epic 4g that has no sevice at all and my kids use it as an ipod with
wifi work great text also as long as u have wifi.
ps i got the phone from a buddy that could not pay a bill for two phone so he suspended the line.
If you deactivate your service, the phone will attempt to connect, but won't be able to. I doubt many overseas carriers would allow data usage for roaming anyway even if airplane mode did get turned off, I'd think they probably only allow calls/texts.
Airplane mode (to save battery from frivolous radio connection attempts) + wifi. You're good.
No cdma in Germany, so no network to connect to to begin with. Verizon wont even let you use a phone in Europe without a special international roaming thing on your account anyways, so they certainly wont allow it to connect if you're suspended
Sent from my SCH-I500 using XDA App
I was in Germany about 3 weeks ago and I kept my phone in airplane mode and turned WIFI on and off when I wanted internet access. The problem was that I was not able to find any free WIFI - hotel, Starbuck's, etc. all charged a fee. Getting on the internet was not worth the going rate of 5 euros an hour. Your experience may be different; however, except in housing it's unlikely that you will find WIFI on base.
In the past I used an old droid as a portable device around the house. I never enabled airplane mode. I even took it on a trip with me for a media device. I got stranded in TX via buddy pass. I had to take a 27 hour bus trip home. My regular phone died. I couldn't charge the battery on the bus. So I used the droid to call Verizon to turn it on. And then turned it back off when I got home. I never had any issues with getting a data charge on my plan when I was using it as a portable. If it's deactivated in their computers I don't see how it would connect to a phone service.
I assume() that this would be the same with the Fascinate. The Fascinate is nothing more than a small handheld computer that make phone calls. Turn off the phone service and it should continue to do everything else as normal.
I would look into getting a skype account. It may even have some type of free package. You could try to make wifi calls in a pinch. I have no experience with that, but it seems like it would work. I don't know how much it would cost.
Related
The WiFi connection on this phone is worthless. You turn it on, it finds an access point but it still uses the phones cellular connection to browse the internet or any other data related app. What is the point of this thing?
no it does not.
Thanks for the reply GeLopez but it sure seems that way. I because regardless if I am connected to an access point or not the Internet is still slow.
jskoland said:
Thanks for the reply GeLopez but it sure seems that way. I because regardless if I am connected to an access point or not the Internet is still slow.
Click to expand...
Click to collapse
Try turning Wi-fi off then go into start/settings/connections/connections settings. Pick the advanced tab/select networks. Try different combinations to achieve the desired results depending on how and what you are using the PPC to connect to. Now ok out of everything and turn Wi-fi on, now connect to your access point. Should work now. Let me know.
I will be out of the country for a few days beginning tomorrow, and wi-fi is going to be essential for me to avoid roaming charges. With wi-fi and Skype, I've got connectivity anywhere in the world.
I only use my WiFi and never use Carrier data.
Works like a charm.
Is there a setting that needs to be set. I can connect with any local wireless hotspot with this phone and the internet traffic on the phone is as slow as just using the carrier data network.
jskoland said:
Is there a setting that needs to be set. I can connect with any local wireless hotspot with this phone and the internet traffic on the phone is as slow as just using the carrier data network.
Click to expand...
Click to collapse
Check under Start Menu -> Settings -> Connections -> Wifi -> Adapters. Make sure that the connections are set to The Internet and not to Work. Also, make sure your wifi connection in there is set to accept a server-based ip address.
Thanks for the advice, I will give it a try.
I hope you get the wifi working for you. I use it all of the time and would be lost without it. I would not have purchased this phone if it was without.
Complain with sprint
I WAS GETTING THE SAME THING, I WOULD CONNECT AT HOME USING WIFI, BECAUSE I DIDNT HAVE A INTERNET PLAN, AND THE FIRST MONTH I GOT A HUGE BILL. I COMPLAINED FOR ABOUT AN HOUR UNTILL I GOT TO THE TECH GUYS, NEVER GET SATISFIED WITH WHAT THE CUSTOMER REP TELL YOU, HES GANNA TELL YOU THAT YOU HAVE TO PAY NO MATTER WHAT, JUST KEEP PUSING AND ASKING TO SPEAK WITH A MANAGER, ONCE YOU GET TO THAT GUY HE SHOULD SET THINGS STRAIGHT.
FIRST, HE CANCELED MY CHARGE FOR INTERNET USE.
2ND, I WAS GIVEN FULL UNLIMITED INTERNET ACCESS FOR LIFE. (ALONG WITH A OFFICIAL CERTIFICATE BACKING UP THE FREE INTERNET INCASE YOU EVER GET CHARGED FOR ANY INTERNET RELATED FEE.)
iM PERTY SHURE I COULD OF KEPT PUSHING IT AND GET MORE OUT OF IT, BUT FREE INTERNET FOR LIFE WAS A PERTY SWEET DEAL. THATS A 100$ MONTHLY FEATURE FREE.
heres what i did.
first i complained about the fact that the wifi, was a feature of the phone htc, not sprint. why should i be charged for using my own wifi. Dell doesnt charge me when i connect their laptop with my wifi at home. why are you?
i specificly rememberd i also said " the wifi is not for you to be charging, it is not a service that you offer it comes with the phone, so does this mean that your going to charge me, everytime i create a word doccument, every time i play solitare, everytime i take a picture with the phone camera? thats just redicolous, you have no right to charge me for a feature that the phone offers, it has absoloutly nothing to do with sprint.!"
I bet you backup your claim, they will give you stuff too.
y2jcjy2j7 said:
I WAS GETTING THE SAME THING, I WOULD CONNECT AT HOME USING WIFI, BECAUSE I DIDNT HAVE A INTERNET PLAN, AND THE FIRST MONTH I GOT A HUGE BILL. I COMPLAINED FOR ABOUT AN HOUR UNTILL I GOT TO THE TECH GUYS, NEVER GET SATISFIED WITH WHAT THE CUSTOMER REP TELL YOU, HES GANNA TELL YOU THAT YOU HAVE TO PAY NO MATTER WHAT, JUST KEEP PUSING AND ASKING TO SPEAK WITH A MANAGER, ONCE YOU GET TO THAT GUY HE SHOULD SET THINGS STRAIGHT.
I bet you backup your claim, they will give you stuff too.
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Click to collapse
I bet the whole deal was your fault. I bet you used the data connection instead of the wifi connection. Because it is impossible for them to track your wifi usage. You let the dialup data connection go thru with is the default connection and rang up the huge bill.
You are the reason there are mandatory data plans with PPC and why our service gets more expensive.
drewcam888 said:
I bet the whole deal was your fault. I bet you used the data connection instead of the wifi connection. Because it is impossible for them to track your wifi usage. You let the dialup data connection go thru with is the default connection and rang up the huge bill.
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Click to collapse
Exactly what I was thinking. Good work on screwing Sprint out of their money somehow though. The customer service rep you were talking to must've been retarded.
My wifi always works fine.
I have a Photon 4G on Sprint right now, and I refuse to go onto tiered Data. I've just about had it with Sprint's dynamically changing terms of service, so I'm looking for other US based unlimited data carriers compatible with the Photon 4G. I am rooted, if that means anything toward this.
Just isn't possible, but idk what your complaining about exactly, what change in terms, the data is still unlimited for your phone unless your not giving a full story as most people do...
Sent from my MB855 using XDA App
I'm giving the full story here. Yes, data is unlimited still, yes my phone works. I use very low amounts of data, so Im not in any way angering them. I'm just bothered at them filtering my market now, and most recently, my phone is shut down whenever I tether (via Android) using Bluetooth.
taylorgrandorf said:
I'm giving the full story here. Yes, data is unlimited still, yes my phone works. I use very low amounts of data, so Im not in any way angering them. I'm just bothered at them filtering my market now, and most recently, my phone is shut down whenever I tether (via Android) using Bluetooth.
Click to expand...
Click to collapse
if you not paying for tethering (even though i think it should be free to begin with) i wouldn't be surprised if they did something like that, and there's an app you really want, just google the apk through your phone
taylorgrandorf said:
I'm giving the full story here. Yes, data is unlimited still, yes my phone works. I use very low amounts of data, so Im not in any way angering them. I'm just bothered at them filtering my market now, and most recently, my phone is shut down whenever I tether (via Android) using Bluetooth.
Click to expand...
Click to collapse
Sprint isn't filtering your market, it's google... They did it to me as well... Upon calling them, I was informed that rooted devices are not allowed and if google finds out you have a rooted device they lock you out of your paid apps. The only way I fixed this was by running the ruu back to stock. I re-rooted a few days later and haven't had any issues since than... I agree it sucks. As for the tethering, I 4G tether using the wifi tether app that is in dsixda kitchen, made by mueller, buxton, and somone else. I regularly top 5GB of data use every month and have never had any issues, other than Sprint's weak ass 3G signal. You could check into boost, cricket, or one of you local "small time" cell dealers, some of the local shops will even flash the phone over to their service for free. Good luck in your adventure!
Sent from my PG06100 using Tapatalk
Thanks, I think I'll just stay with Sprint for now. I really appreciate the responses, though. As far as Market Filtering, my issue is not full block out, but just Wireless Tether apps missing. As far as .apk installs, I'm fully familiar with those too. Sprint is otherwise a great carrier. I'm very near to Houston, and being the 4th largest City in the USA means that I get 6/6 Bars of 4G everywhere I go. Besides this, I have nothing against them. Unlimited Data is a neccesary thing on a Smartphone, in my opinion. Also, with my Bluetooth tethering (Can be done unrooted to an Asus Transformer Prime, also unrooted) I've found that as long as I put the phone into standby, it wont reboot. It only reboots if the display times-out.
Bluetooth tethering is fully within Sprint's ToS, too. (Free)
http://db.tt/BkvrkT78 ... Here you go... Here is the old school tether app if you don't have it... I too will be sticking with sprint, can't beat unlimited data with a stick. Have fun with that photon too, very nice device, I almost ditched my shift for the photon.
Sent from my PG06100 using Tapatalk
sprint did break down and filter out tethering apps from their market, but honetsly can you blame them? verizon and att were teh first ones to have limited data, the first ones to tell you what you could use your 2gb's of data on.
sprint filtered out the market.. after how long of us getting a free ride? chances are if your rooting you know how to google for android tether. not saying its ideal, but id much rather have them filter the apps, then drop unl data... or send text's out to users using free tether saying they will be switched to the paid tether automatically at the end of teh to month...
Fair enough.
Recently did the ICS upgrade, but realized ICS broke my phone shortly after.
I live in the mountains in an area where we use shared data with US Celluar (mountain in the way for the Verizon tower). So, I am always on roaming at my house. Drive a few miles out and I'm on Verizon tower but not at home.
After the update, my phone, texts and data do not work on the roaming US Cellular network but everything works fine on the Verizon network. What happens when I try to place a call is it will connect to the network, make the call but 4 second in (before any ringing or anything) I get the fast busy signal. Texts just fail as does data. I can receive calls and texts SOMETIMES. Other times the incoming call goes directly to my voicemail. I can test the phone and see a nice strong signal to the US Celluar network. I just can't seem to use it.
I reported the issue to Verizon on Monday (Saturday now), but they cannot figure it out. I've reset my phone to factory defaults with no luck. They say they have an open ticket without resolution.
So, I figure it's time to ask the community for any help.
Global data roaming access should be set to allow access for all trips
But I'm sure they suggested this.
newowner said:
Global data roaming access should be set to allow access for all trips
But I'm sure they suggested this.
Click to expand...
Click to collapse
Yeah, we messed with that
Dang - that sucks, hmmm, is you Preferred Network Mode "Global"?
In cases like this, I wish that Verizon had VOIP like TMO...
Another solution may be to turn in your phone as it may have gotten damaged some how... If you're still under warranty.
I wonder if the PRL version has anything to do with your problem.
Curious issue with my Titan II. Cellular data connection just fails at random intervals. Cycling airplane mode or rebooting the phone is the only way to get it back. HTC blames it on AT&T and AT&T blames it on HTC. I've spent hours on the phone with each. Even got a new Titan II from AT&T, but it went into this constant reboot loop, so I went back to the first unit.
Now comes the interesting part: I live in Detroit and have been traveling to FL quite a bit, this year.. and the issue DOES NOT HAPPEN IN TAMPA. Phone runs perfectly well, there. Here in Detroit, cellular data "up" time ranges from 5 minutes to 14 hours when static. 2 minutes to 20 minutes when driving around town. Drops are less frequent when streaming something.
HTC Titan II stock (FW: 2180.0400.118011.502)
Windows Phone 7.5 (7.10.8112.7)
4G SIM card (3rd one)
Appropriate data plan
Serious thanks for any ideas anyone has. Do I add an APN, throw the phone against the wall, or what? Please do not suggest I change to a different phone as that is not an option.
DrDon995 said:
Curious issue with my Titan II. Cellular data connection just fails at random intervals. Cycling airplane mode or rebooting the phone is the only way to get it back. HTC blames it on AT&T and AT&T blames it on HTC. I've spent hours on the phone with each. Even got a new Titan II from AT&T, but it went into this constant reboot loop, so I went back to the first unit.
Now comes the interesting part: I live in Detroit and have been traveling to FL quite a bit, this year.. and the issue DOES NOT HAPPEN IN TAMPA. Phone runs perfectly well, there. Here in Detroit, cellular data "up" time ranges from 5 minutes to 14 hours when static. 2 minutes to 20 minutes when driving around town. Drops are less frequent when streaming something.
HTC Titan II stock (FW: 2180.0400.118011.502)
Windows Phone 7.5 (7.10.8112.7)
4G SIM card (3rd one)
Appropriate data plan
Serious thanks for any ideas anyone has. Do I add an APN, throw the phone against the wall, or what? Please do not suggest I change to a different phone as that is not an option.
Click to expand...
Click to collapse
Yes, I'm facing the same issue.
It seems something related to wifi sleeping when the phone goes stand by and the solution could be keeping it alive in some way....like streaming..
I hope this will be fixed with AT&T Tango 8773 Update (Once it finally come....)
DrDon995 said:
Curious issue with my Titan II. Cellular data connection just fails at random intervals. Cycling airplane mode or rebooting the phone is the only way to get it back. HTC blames it on AT&T and AT&T blames it on HTC. I've spent hours on the phone with each. Even got a new Titan II from AT&T, but it went into this constant reboot loop, so I went back to the first unit.
Now comes the interesting part: I live in Detroit and have been traveling to FL quite a bit, this year.. and the issue DOES NOT HAPPEN IN TAMPA. Phone runs perfectly well, there. Here in Detroit, cellular data "up" time ranges from 5 minutes to 14 hours when static. 2 minutes to 20 minutes when driving around town. Drops are less frequent when streaming something.
HTC Titan II stock (FW: 2180.0400.118011.502)
Windows Phone 7.5 (7.10.8112.7)
4G SIM card (3rd one)
Appropriate data plan
Serious thanks for any ideas anyone has. Do I add an APN, throw the phone against the wall, or what? Please do not suggest I change to a different phone as that is not an option.
Click to expand...
Click to collapse
Are you sure you aren't hitting "black spots" on your network? If you have random connection drops in only particular area it is likely the masts and AT&T issue. I've swapped my provider from the one which did 2G/3G signals to 3G only provider. 3G only has better coverage and lesser black spots on the network and hence I hardly see any drops in connectivity. Don't hard reset or anything, it will only make you re-do the whole phone, won't help the cause.
Have you checked if two golden pins on the back cover are making good contact with phone?
drupad2drupad said:
Are you sure you aren't hitting "black spots" on your network? If you have random connection drops in only particular area it is likely the masts and AT&T issue. I've swapped my provider from the one which did 2G/3G signals to 3G only provider. 3G only has better coverage and lesser black spots on the network and hence I hardly see any drops in connectivity. Don't hard reset or anything, it will only make you re-do the whole phone, won't help the cause.
Have you checked if two golden pins on the back cover are making good contact with phone?
Click to expand...
Click to collapse
Have to rule all of that out as it doesn't happen at all in Tampa. I can drive from Ybor City to Clearwater and back and never need to reset the phone. Here at home, I have four bars and will lose cellular data with the phone in a static location. Driving around in Detroit is guaranteed to make it drop cellular data even with the phone lit up and active. I can have Navigator running and it'll just quit loading maps and giving directions until I cycle Airplane Mode. In Tampa, this doesn't happen.
In Tampa, I've gone the whole week without any need to reset the phone. I can't walk from the gate to baggage claim in Detroit before it loses its data connection.
DrDon995 said:
Have to rule all of that out as it doesn't happen at all in Tampa. I can drive from Ybor City to Clearwater and back and never need to reset the phone. Here at home, I have four bars and will lose cellular data with the phone in a static location. Driving around in Detroit is guaranteed to make it drop cellular data even with the phone lit up and active. I can have Navigator running and it'll just quit loading maps and giving directions until I cycle Airplane Mode. In Tampa, this doesn't happen.
In Tampa, I've gone the whole week without any need to reset the phone. I can't walk from the gate to baggage claim in Detroit before it loses its data connection.
Click to expand...
Click to collapse
UPDATE: Cellular data connection is a little better with WiFi turned off. It won't lose it as quickly in a static location, but still loses it as I move between towers. Also had to reinstall a couple of apps that had stopped launching.
Is forcing Tango an option?
I have the same problem,
I live north of detroit.
my phone has been in to htc repair 3 times, i think they have replaced every part in it, the last time i got it back it held connectivity for 11 minutes.
this is on my home tower as well as several towers around me.
Normally all testing was done with wifi off, on towers where the lumia 900 and my wifes iphone have never lost data.
i have been waiting a week for a htc level 2 rep to call me.
we shall see
Keep me posted. Last time I spent time with HTC, they decided that - since the issue only happens in Detroit - that it was AT&T's problem. AT&T, naturally, claims that the problem doesn't appear on any other device, so it must be the device.
Can't wait for Windows 8 phones. I'm getting one.. ANY one.. the first day they go on sale.
Well I just got off of the phone with a level 2 rep from HTC, who seemed pretty confident that the problem is the rear cover. He is sending one out, and says if that doesn't fix it then it will be a phone replacement.
jjmorgan64 said:
Well I just got off of the phone with a level 2 rep from HTC, who seemed pretty confident that the problem is the rear cover. He is sending one out, and says if that doesn't fix it then it will be a phone replacement.
Click to expand...
Click to collapse
While entirely skeptical, I certainly hope it works. PLEASE post your results.
DrDon995 said:
While entirely skeptical, I certainly hope it works. PLEASE post your results.
Click to expand...
Click to collapse
I'm more skeptical than you, trust me, but it would explain how so many people get the same problem with replacement handsets, as that piece is often not replaced
So, I'm in Florida for the week and noticed something.
In Detroit, the status bar says "4G"
In Tampa, the status bar says "LTE"
As before, I have not lost cellular data connection since I landed in FL. Kind of rules out the battery cover as the issue is gone, here. It appears the issue goes away in LTE areas while it's present in areas yet to get LTE. Detroit's LTE rollout hasn't happened, yet. So, it appears I've got another month of suffering before the problem is rectified.
One other note. With Internet Sharing set to ON...
In Detroit, my wife's laptop connects to the phone and can get internet.
In Tampa, my wife's laptop connects to the phone, but cannot get internet. It gets the error msg: "your computer is trying to use a dns server that is incorrect or doesn't exist"
My laptop works flawlessly connecting to the phone's Internet Sharing both in Detroit and Tampa. For the life of me, I can't find anything different in her settings over mine. Both are Win7. Hers upgraded from Vista, mine x64 and new this fall. Also, two internet-capable televisions connect to the phone and get to the internet flawlessly. But something with LTE doesn't like my wife's computer. Odd.
Honestly, I adore everything about this phone except for the data connection issue in Detroit (and a few other areas, it seems).
There HAS to be a setting or SOMEthing I can tweak to get this thing to work in Detroit.
Check battery cover, radio negotiation, firmware of radio
DrDon995 said:
So, I'm in Florida for the week and noticed something.
In Detroit, the status bar says "4G"
In Tampa, the status bar says "LTE"
As before, I have not lost cellular data connection since I landed in FL. Kind of rules out the battery cover as the issue is gone, here. It appears the issue goes away in LTE areas while it's present in areas yet to get LTE. Detroit's LTE rollout hasn't happened, yet. So, it appears I've got another month of suffering before the problem is rectified.
One other note. With Internet Sharing set to ON...
In Detroit, my wife's laptop connects to the phone and can get internet.
In Tampa, my wife's laptop connects to the phone, but cannot get internet. It gets the error msg: "your computer is trying to use a dns server that is incorrect or doesn't exist"
My laptop works flawlessly connecting to the phone's Internet Sharing both in Detroit and Tampa. For the life of me, I can't find anything different in her settings over mine. Both are Win7. Hers upgraded from Vista, mine x64 and new this fall. Also, two internet-capable televisions connect to the phone and get to the internet flawlessly. But something with LTE doesn't like my wife's computer. Odd.
Honestly, I adore everything about this phone except for the data connection issue in Detroit (and a few other areas, it seems).
There HAS to be a setting or SOMEthing I can tweak to get this thing to work in Detroit.
Click to expand...
Click to collapse
Hum.. that's curious. I had the original titan with similar issues.
I disabled wifi when not connected. I replaced battery cover also. The titan2 supposedly fixed that issue with the battery cover because it was a design flaw.
The radio supports 2G, 3G/4G/H and LTE. You may want to check it. You can set the radio it uses and not let the firmware decide which radio to use. You can check the service menu, I forgot the code. Just search for it.
If you use 2G, data and voice are not supported simultaneously. Check and make sure the contacts on the battery cover and on the phone are clear of debris. Use a solution to clean the contacts on the phone.
In the past I manually set the radio to 3G (HSPA and HSPA+) [HTC Pure, HTC HD2 on at&t]. The 3G radio is mature and should have less issues with the radio negotiation.
BTW, there is a keep alive wifi app also.
Thanks. I'll have to look for the codes. It's pretty obvious after going back and forth so much that the Titan II has a flaw with the way it handles AT&T's 4G. Scanning the maps from others who have had problems all show that they're in areas with 4G but without LTE.
Yeah, if I could force this thing to do LTE or 3G I think we'd be fine. It's the Best Phone Ever so long as it gets LTE, 3G or Edge. Anything else and it's crap.
Yes, back connector is okay and I've done this every way one can think of and kept notes. WiFi doesn't matter. On or off, the T2 will lose cellular data connection randomly in 4G areas. NOT in LTE areas. I'm only unable to test it on other carriers.
Similar problem with data
So I have had a similar problem -
I had a Samsung Focus, great phone, but I wore out the USB port - wouldn't charge consistently or sync. I figured I might as well use the insurance I had been paying. They sent me a Titan I - it had the bad microphone issue. So after some messing around they sent me a Titan II.
It has never had consistent data connection. I am in an area where I get the 4G icon (not LTE).
My experience tells me that if I move around and change cell, or lose signal in the cell I am in for any reason, then the phone will NOT connect back to data. It can (almost always) still get phone calls and send/receive texts and so on, but no data. Toggle airplane mode always fixes the problem, until the next time.
Originally HTC wanted to send me a new back cover - AT&T have been completely useless, they have no idea. Eventually after messing around with factory resets, powering on and off continuously, another new SIM card, HTC decided they want the phone repaired or replaced (level 2).
It is still inside the 30 day limit for exchanges from Assurion (AT&Ts insurance carrier) so it's getting replaced. I'll let you know if it fixes the issue, but I haven't been in an LTE area so I can't check that.
Personally I think it is a problem with handing off/reconnecting to 4G tower service - we'll see......
Anyone have the radio codes?
I've had the same problem since I got the device as well; but have noticed that it doesn't happen in all areas around me. My house is one of those areas though that I always lose connections. I've tried every APN / idea I've found on the internet with no luck. It's clearly something to do with AT&T towers. The only think I've not been able to try is a different SIM card in the same phone since it requires a '4G' sim card to even work at all. However the same SIM does work fine in '3G' only phones.
Going with the radio idea, does anyone have the codes to turn off the LTE radio? I just saw the list saying this phone will be long gone before AT&T ever gets LTE in Colorado so maybe just turning it off would help. Every code i found was for the T1 though and it didn't work on my phone.
jjmorgan64 said:
I'm more skeptical than you, trust me, but it would explain how so many people get the same problem with replacement handsets, as that piece is often not replaced
Click to expand...
Click to collapse
UPDATE: HTC insisted on sending me a new SIM card cover (since it contains the radio's antenna). Despite my argument that the fact it works in Florida negates antenna as a suspect, they sent it along, anyhow. Naturally, there is no change. It still randomly drops cellular data. And now, I've picked up another spot on the freeway where my calls get dropped. Granted, it happened ONCE, so that could be any number of things. Long story short, it's not the antenna.
Next idea?
Well, I'm in Florida and found a spot where the phone fell back to 4G from LTE. Data issue returned. So, that takes geography out of the equation. The phone can't hold a data connection when using 4G. So, should I go for a fourth unit?
My addition:
AT&T recently rolled out LTE to my area in CT. I never had the problem before on straight 4G. Now, when I go from LTE to 4G (my drive every morning) data just stops working. I push it in to airplane mode and back out again and it works.
BTW - I am running Tango, so that is not likely to be a fix unless a radio update is released with it.
N!njaDuck said:
My addition:
AT&T recently rolled out LTE to my area in CT. I never had the problem before on straight 4G. Now, when I go from LTE to 4G (my drive every morning) data just stops working. I push it in to airplane mode and back out again and it works.
BTW - I am running Tango, so that is not likely to be a fix unless a radio update is released with it.
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Click to collapse
AT&T just switched on LTE metro-wide, last night. Now, the Titan 2 performs just as it does when I'm in Florida. It's nice having a data connection that'll stay good all over town, again.
I have spent some time discussing this with HTC and AT&T. Actually just got off the phone with HTC level 2.
I too have gone through all the options - new phone, new cover, new SIM card (you can just go into AT&T and ask for one, no charge), hard reset, everything.
From the information in this thread, and elsewhere I can say that the phone drops data on one of two things happening:-
- connection to tower is interrupted in current cell, but is re-acquired
- connection is handed off to adjacent tower as you travel to a new cell
Both these things will drop data IN 4G AREAS ONLY. If you are lucky enough to have consistent LTE in your area, you shouldn't have any problems.
Right now I'm working on getting the service menu codes so we can play with the radio settings. It sounds like HTC support reps have been forbidden to give these to end users on windows phone devices (I wonder why??!!).
If I get this information and it provides a fix for this issue, I will (obviously) post it, and I imagine HTC will as well. Here's hoping.....
Andy
Guys,
I need some help, I have an S21U (unlocked) from Samsung. Since launch day, I've had no problems with it. I was with Verizon, then had to move to TMo because of coverage at work. I noticed I started losing signal, like dropping completely, showing the no service circle with a slash, which would immediately be followed by full bars. When on a call, the call drops. This happens over and over, making the phone unusable as a phone.
Thinking it was TMo, I switched back to Verizon. Same thing. I've scoured the web, and there are posts out there describing the same issue, but no resolution. So far, I've tried:
-swapping for a new SIM card
-resetting the network settings
-switching carriers
-using app to manually select LTE over 5G (more on that below)
I've read people hard resetting, with no success. Other than selling or return the phone for a carrier-branded device, I don't know what else to do. I think the timing of the problem and my switch to Tmo was coincidental. It SEEMS when the device switches from 5G to LTE I lost all service. But I haven't stared at the screen to be able to confirm that. I've also seen it flipping from LTE to LTE+ to 5G. But when it drop, it drops hard, and I am one of the 6% of people who still need a phone to be a phone.
Any ideas or suggestions? Returning for "service" through Samsung seems like a nightmare, and the local Samsung repair place said all they will do is re-flash the device.
Thanks!
Tmobile is horrible where I am too. I'm a sprint customer and they are steering me to their crap network.
Use routines to set up a button to run 4g lte mode only
5g is very problematic for me and lte works consistently.
I think 5g is still in it's infancy and not worth the extra power usage even when it's a bit faster in good service areas.
robnitro said:
Tmobile is horrible where I am too. I'm a sprint customer and they are steering me to their crap network.
Use routines to set up a button to run 4g lte mode only
5g is very problematic for me and lte works consistently.
I think 5g is still in it's infancy and not worth the extra power usage even when it's a bit faster in good service areas.
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Click to collapse
Thanks. It's not TMo, I switched back to Verizon, same issue. So it's definitely the phone. I did try and select LTE only, it didn't matter. Same problem.
ret4425 said:
Guys,
I need some help, I have an S21U (unlocked) from Samsung. Since launch day, I've had no problems with it. I was with Verizon, then had to move to TMo because of coverage at work. I noticed I started losing signal, like dropping completely, showing the no service circle with a slash, which would immediately be followed by full bars. When on a call, the call drops. This happens over and over, making the phone unusable as a phone.
Thinking it was TMo, I switched back to Verizon. Same thing. I've scoured the web, and there are posts out there describing the same issue, but no resolution. So far, I've tried:
-swapping for a new SIM card
-resetting the network settings
-switching carriers
-using app to manually select LTE over 5G (more on that below)
I've read people hard resetting, with no success. Other than selling or return the phone for a carrier-branded device, I don't know what else to do. I think the timing of the problem and my switch to Tmo was coincidental. It SEEMS when the device switches from 5G to LTE I lost all service. But I haven't stared at the screen to be able to confirm that. I've also seen it flipping from LTE to LTE+ to 5G. But when it drop, it drops hard, and I am one of the 6% of people who still need a phone to be a phone.
Any ideas or suggestions? Returning for "service" through Samsung seems like a nightmare, and the local Samsung repair place said all they will do is re-flash the device.
Thanks!
Click to expand...
Click to collapse
I'm having same issues. However I've always been on Tmobile but I literally have no service at my home or work so pretty much all day. On top of that the wifi calling hardly works so making calls is useless. It drops right as it starts ringing lol. I'm pretty sure my issue is a tmobile issue.
Clear sim card tool kit data.