a friend of a friend is wants to get rid of his SERO plan along w/ his touch pro. His contract is ending in a couple months. I'm thinking about buying the whole package from him and transferring his SERO plan.
For those with experience dealing with sprint, is this process easy to do? I know they are trying to get ppl off the SERO plan. Will they make u change ur plan after the contract expiration?
Also, how difficult would it be to upgrade to TP2 when it comes out next week? Just wondering if sprint will try to screw me out of the SERO plan. I don't want to buy the phone to find out that i can only use the SERO plan for 2 months
Thanks
The process if fairly easy to do from what I know, people transfer plans all the time (including SERO ones).
I am also on SERO and have been considering waiting for the next phone instead of TP2, so I asked Sprint what will happen to my plan once it expires if I don't extend it. They said they will NOT mess with your plan, they won't cancel it, or force you off of it. They did say that if you want to upgrade to a phone down the road, it's eligibility will depend on the phone (which is how it is now anyway, so no biggie).
It would be easy upgrading to the TP2 if you qualify for the upgrade (and it sounds like you are good for $150 credit). Just call telesales on Sept 8th and they should be able to hook you up.
SERO sales is: 1-800-503-3078.
The only trouble you will run into is they will ask you for a Sprint Rep's e-mail and ID, which you can Google to find (many forums don't allow asking, so just Google it and you should find it no problem).
That's it! It's a good deal if you can get SERO... can't go wrong with $30 a month.
bullet2300 said:
I am also on SERO and have been considering waiting for the next phone instead of TP2,
Click to expand...
Click to collapse
is there a better phone coming out soon after the TP2?
Other thing I'm worried about is that they will eventually make all phones require the newer plans like they did with the Pre.
Pre was never going to be SERO eligible because it's not WM. For the most part, SERO is WM only plan.
Android won't be eligible either...
And sadly, no. I don't know of a WM phone coming out soon besides TP2... it's just not much of an upgrade for me (on a TP now) and 450$ is a bit high if you ask me!
bullet2300 said:
The process if fairly easy to do from what I know, people transfer plans all the time (including SERO ones).
I am also on SERO and have been considering waiting for the next phone instead of TP2, so I asked Sprint what will happen to my plan once it expires if I don't extend it. They said they will NOT mess with your plan, they won't cancel it, or force you off of it. They did say that if you want to upgrade to a phone down the road, it's eligibility will depend on the phone (which is how it is now anyway, so no biggie).
It would be easy upgrading to the TP2 if you qualify for the upgrade (and it sounds like you are good for $150 credit). Just call telesales on Sept 8th and they should be able to hook you up.
SERO sales is: 1-800-503-3078.
The only trouble you will run into is they will ask you for a Sprint Rep's e-mail and ID, which you can Google to find (many forums don't allow asking, so just Google it and you should find it no problem).
That's it! It's a good deal if you can get SERO... can't go wrong with $30 a month.
Click to expand...
Click to collapse
This is incorrect information. SERO is no longer active or even usable nor honored by Sprint. Read the following article for information about the Sprint Everything plan instead:
http://www.cellfanatic.com/2008/07/24/sprint-sero-plans-now-sprint-everything-plus-faq
My husband and I are on SERO and in May his account was out of contract, so he went to Best Buy and got a new phone and he was able to use the $150 discount and still keep his SERO plan.
Probably if he had bought the phone through the SERO website or over the phone with Sprint, he would have had to change from his $30 SERO plan.
sanjsrik said:
This is incorrect information. SERO is no longer active or even usable nor honored by Sprint. Read the following article for information about the Sprint Everything plan instead:
http://www.cellfanatic.com/2008/07/24/sprint-sero-plans-now-sprint-everything-plus-faq
Click to expand...
Click to collapse
Sorry to say, but you are wrong. I am on SERO. On November 1st, I got the Touch Pro with my SERO plan and there was no fuss about getting me off of it. You just cannot sign-up for a SERO account anymore as it's changed to SEP. It IS honored by Sprint.
And yes, I went directly through Sprint, not Best Buy or any other place.
bullet2300 said:
Sorry to say, but you are wrong. I am on SERO. On November 1st, I got the Touch Pro with my SERO plan and there was no fuss about getting me off of it. You just cannot sign-up for a SERO account anymore as it's changed to SEP. It IS honored by Sprint.
And yes, I went directly through Sprint, not Best Buy or any other place.
Click to expand...
Click to collapse
No, you misread what I wrote. SERO is no longer an option to buy for new customers, however, you can stay on it but not if you want a new phone, I went directly to Sprint and they wouldn't let me "upgrade" to a new phone unless I switched over to an Everything Plus plan and paid ~$62 for 500 minutes and TEP.
Did you guys even read the link at the bottom of my post?
sanjsrik said:
No, you misread what I wrote. SERO is no longer an option to buy for new customers, however, you can stay on it but not if you want a new phone, I went directly to Sprint and they wouldn't let me "upgrade" to a new phone unless I switched over to an Everything Plus plan and paid ~$62 for 500 minutes and TEP.
Did you guys even read the link at the bottom of my post?
Click to expand...
Click to collapse
I read your post and the link, but the fact is Sprint is still honoring the SERO plan. How do you think I was able to get a Touch Pro brand-new? I just bought it like anyone else (though I had to call the "special plan" telesales number. My girlfriend just asked about getting the Touch Pro 2 on her SERO plan and telesales said no problem at all.
If you were asked by the rep to switch plans, you were suckered into it. You don't have to switch at all, unless you want a special phone (like the Pre, Instinct, or Android). WinMo phones, for now, are fine on SERO.
One more question. If I buy the phone myself (ebay for example), can I activate something like instinct or palm pre on any plan other than simply everything?
bullet2300 said:
I read your post and the link, but the fact is Sprint is still honoring the SERO plan. How do you think I was able to get a Touch Pro brand-new? I just bought it like anyone else (though I had to call the "special plan" telesales number. My girlfriend just asked about getting the Touch Pro 2 on her SERO plan and telesales said no problem at all.
If you were asked by the rep to switch plans, you were suckered into it. You don't have to switch at all, unless you want a special phone (like the Pre, Instinct, or Android). WinMo phones, for now, are fine on SERO.
Click to expand...
Click to collapse
I got the TP last November... had the Mogul on SERO before that. Bought the TP on ebay, switched the account over to the new phone online, didn't have to talk to anybody. No fuss, no muss. I'm still on the sweet, sweet $30 a month plan.
You will have to call and ask what plans they are compatible with. Definitely not SERO though.
bullet2300 said:
I read your post and the link, but the fact is Sprint is still honoring the SERO plan. How do you think I was able to get a Touch Pro brand-new? I just bought it like anyone else (though I had to call the "special plan" telesales number. My girlfriend just asked about getting the Touch Pro 2 on her SERO plan and telesales said no problem at all.
If you were asked by the rep to switch plans, you were suckered into it. You don't have to switch at all, unless you want a special phone (like the Pre, Instinct, or Android). WinMo phones, for now, are fine on SERO.
Click to expand...
Click to collapse
No one was suckered, except possibly this comment which was unnecessary. Depending on whom you talk to you get different answers. BTW, not all windows mobile phones are available if you try to switch from SERO to Simply Everything. BTW, I never signed up, i was preparing for when i go out of contract in December to see what my options were. you were simply offering advice based on your experience as though it was the standard and norm, it's not.
I keep seeing people saying that Android phones aren't SERO compatible. Where has this been stated or posted?
I looked over Sprint's HERO announcement and the only specific requirement as an unlimited data plan... which SERO has. Are we just speculating?
The folks over at Sprint Users have word otherwise... http://www.sprintusers.com/forum/showthread.php?t=193640
Spoke with a sales rep the other day who said that the TP2 would be available to SERO plan holders, he claimed I may not be able to order it right off the bat but that I would be able to get it without changing plans. He could see in the system that I was on SERO and brought it up before I did, which was good as this was the whole purpose of the call. The phone is available through telesales right now so I don't know if anyone has any better info.
sanjsrik said:
No one was suckered, except possibly this comment which was unnecessary. Depending on whom you talk to you get different answers. BTW, not all windows mobile phones are available if you try to switch from SERO to Simply Everything. BTW, I never signed up, i was preparing for when i go out of contract in December to see what my options were. you were simply offering advice based on your experience as though it was the standard and norm, it's not.
Click to expand...
Click to collapse
Dude, shut the f*** up and pull your head out of your ass. You were wrong. I'm sure it has happened before. Get over it.
Douchebag said:
you were simply offering advice based on your experience as though it was the standard and norm, it's not.
Click to expand...
Click to collapse
You're offering nothing but your own experience, so why should anyone believe what you're saying? Unless you have some sort of official document you'd like to share with us?
Reps don't know jack **** about anything. That's why it takes some calling around to get some things done. But you can upgrade your phone with SERO, including the $150 discount, and you can transfer or clone your SERO line.
there seems to be a lot of conflicting comments in this post....it seems like you are all commenting based on your experiences some of which are, at this point in time, "outdated"....i am not claiming to be 100% correct, but i, like many of you, am going to comment on my experience and those of friends/coworkers both ~8 years ago up until ~2 weeks ago. Sprint has morphed policies many times during my relationship with them and probly even more then i can recall, since in my first 6 years, i only changed phones once.
Early experience (6 years):
- I am a long time subscriber 9+ years with sprint. my first 6 years, my account was under "Preferred Business Partner" under my fathers name as he was a UPS(yes, the men in brown who deliver your phones) employee. The plan was ~$40 for what was essentially a SERO plan with slightly more minutes.
It is important to note that during this time, I always paid the bill with my $, from my bank acct. and i am not a "Jr., the 3rd, etc". Sprint was aware of the situation and let it slide. There was a brief conflict once when i switched to a "Power Vision"(early evdo, Sanyo-M1) phone and they tried to raise my bill $15, but that was in the good ol'days when customer service could make changes to your account if you if they "liked" you.
Mid-phase experience (1 year):
- When i moved from home, my father wanted me to switch the acct into my name. This caused conflicts and set off my quest for SERO....
- My father and i walked into a Sprint Corp. store and switched the acct. ownership. The whole process took 10 mins most of which were the girl messing with the computer. She printed up a sheet, we both signed and that was that. For the next 2 months, my fathers name was still on the account.
- When it finally changed to my name, the first bill i received was over $100.....i called customer service and they informed me that my monthly bill was now ~$70 due to the name switch and the extra was retro-charges from the change. Since i was not a UPS employee, i could no longer get that cheaper rate. My employer at the time(State of NJ) only had discount rates with Verizon and ATT, so i couldn't get a rebate on my own.
- After a few months of paying $70 and reading the Sprint Users Forums looking for a better plan, i learned about SERO, which at the time was actually restricted to employees and family members. I called constantly and tried to convince the customer service reps to give me the plan. However, i had no employee contact and even though one girl apparently tried to use her info to give it to me, it did not work.
- During this time, the iPhone was announced exclusively for ATT(pricing was not yet released) and i called Sprint one more time to use it as leverage. The customer service rep i spoke to this time was actually rude and i told them to "cancel my plan NOW!". This was the magical moment when i was first introduced to the "Retentions" department.....These people were everything early customer service was and more. In minutes, i had the equivalent of my old $40 plan back and was very satisfied.
Recent experience (2 years-early 2009):
- Shortly after my new job started, one of my new coworkers exposed me to the wonder that was newer WM phones(he had the Touch). Again i hopped on various phone sites that i knew of at the time(phonescoop, Sprint Users) and researched Sprints WM phone offerings and PPC/smartphone plans.
- I decided on the Mogul and though a helpful post by an employee on Sprint Users Forums that SERO had recently and quietly opened up to employee friends/new customers and could be attained easily by using a website. All that was required for conformation on the site was a valid sprint email address for reference. The OP noted that a specific and generic email([email protected] IIRC..) would work and many others posted saying they had success using it.
- I just missed out on this....when i tried the email, it did not work...so i got crafty....i googled the interwebs for Sprint executives contacts. I used one of the VPs emails and it worked! Days later, my Mogul arrived and all was good....i though....
- The next week i received 2 bills, i called cust. serv. to straighten it out and the rep could only "see" one account. confused, the noob rep. pased me off to a more experienced rep. who could only "see" the "other" plan. after yet another transfer, i spoke to a rep who could "see" both accounts.....
- apparently, my Mogul was on a new # under the SERO plan and my old phone was still active on my original #. This was a major headache....over the ensuing week, i was on the phone with Sprint cust. serv. literally every day, for a total of 24 hours....Initially, they gave me the ultimatum of keeping the Mogul with the new # and SERO, or keeping the old plan and # and getting the Mogul on that plan. Obviously, i wanted the Mogul/SERO on my original # and tried tirelessly to make this happen. In their defense, the Sprint reps were all entirely sympathetic and genuinely tried to make this happen for me, but the "system" would not allow them to make it happen. The problem lied in the fact that Sprint was in the middle of switching to a new "system" and i had one account in each which was why some reps could only "see" one of them.
- finally....again, through use of the magic words "cancel" and "iPhone", i was directed to the all-powerful Retentions dept. With a little work, they were able to make my dream a reality. The only catch was, i had to "buy" the Mogul again and return the one i already had. Annoying, but totally worth it.
- 1 year later, i upgraded to the Touch Pro on the day it came out. I called telesales and they sold me the phone and even though i was technically not eligible, gave me the discount. The only change to my plan was resetting my upgrade/rebate date.
Friends:
Ram - Summer 2007:
- shortly after i successfully got my Mogul and SERO, i told my friends and the coworker who opened my eyes to WM about my plan. i coached my coworker through the process first and he actually got a plan better then SERO(5000minutes/$35 & cheap calls to India) with his Touch.(more on him later)
Jason
December 2008
- after learning how much he was paying for his Blackberry on verizon($80/month), i schooled him on SERO. he and his girl at the time switched to SERO, porint their #s through the website....only stipulation, they had to buy new BBs from Sprint.
January 2009
- after seeing my TP during our ski trip, he fell in love with HTC/WM. he upgraded, again, without technically being eligible and only changing his plans upgrade/rebate date.
NOW (early/mid 2009 - present):
things done changed apparently......
my recent knowledge through convo:
- I called a few months back to see what kind of deal i could get on the Pre(just curiousity...no real intent to actually switch). based on my past experience, i immediately threatened to cancel and got to Retentions. During my convo with this rep. i learned a lot:
1 . i was informed that at some point mid-2009, retentions was somewhat "neutered". They no longer have %100 percent control of making changes to accts.
2. SERO, as i/we know it, is no longer is offered to ANYONE. New employees are now given a modified Everything Plan.
3. I was also informed that Sprint policy now is to do everything legally in their power to phase out EXISTING SERO accts. This is done by making changes to contracts at resigning tied to upgrades/rebates.
i cannot confirm #2 as i don't know any sprint employees. i can confirm both #s 1 and 3 though....
#3 was confirmed through my attempt at haggling for a Pre. durring the above convo, i was told flat out that they would make me agree to a new plan to get the "1/2 time" smaller rebate($100 off IIRC) on the Pre. I tried again the next day and this time, i spoke to someone obviously coached in how to deliver the new company line.....this rep said "The Pre is not 'compatible' with the SERO plan" and i would need a newer "compatible" plan, which of course, the cheapest was less than the $99 Everything Plan, but $20 more than my SERO....
#1 was confirmed with my buddy Ram's recent experience.....His Touch crapped out last week. No touchscreen = HTC Paperweight. His 2 year contract is up on October 11th and he will be eligible for for his full upgrade/rebate. He has called retentions multiple times this week and even tried going into a corporate store and everyone has told him the same line....he has to wait till Oct 11th to get his full rebate....the best they would offer him was the "1/2 time" rebate. As the nice guy i am, i dusted off my Mogul and lent it to him to activate until Oct 11th. Once this date hits, i will be able to comment more on #2 as he is planning on getting either the TP2, Pre, or Hero.....
my predicition:
on Oct. 11th, he will be forced to change his plan IF he wants the upgrade discount. While he technically doesn't have SERO, his plan is better....
my strategy going forward:
this goes back to my very honest conversation with the retentions rep a few months ago.....he said that policy is to "do everything they can LEGALLY to phase out existing SERO plans".....unless a new contract is agreed upon, Sprint cannot change the terms. Pairing the upgrade/rebates to new contracts is their strategy. The way to get around this is to buy phones at full price and then have them activated. It sucks to drop $600 on a phone, but saving $60 per month by doing so is worth it.
cont....
future Sprint policy predictions:
Since their policy has changed so much so fast since the hemorrhaging of customers due to the iPhone and bad publicity, there is no reason not to believe that their policy won't change drastically again based on it's success/failure. Depending on how successful or not their planned "phaseout" goes, i see more possible policy changes....
1. my hope is, if it goes well and the majority of accts are changed, Sprint may decide to scrap it and allow the last of the holdouts to keep SERO to ensure they retain their business....some $ is better then competitors getting the $ they want/need.
2. if the policy is a failure and the majority of SERO customers refuse to sign new plans, i see Sprint significantly upping their incentives to upgrade. first raising the rebates $50-100. if that doesn't work, maybe even offering top of the line phones "free" all together....
3. regardless of whether or not the first 2 predictions happen, i am almost certain that once they rollout Wimax(4g) nationally, all phones that use it will be "off-limits" to SERO. legally, they can due this as it is a totally separate system/infrastructure and they will. it is the same thing they did to me when i switched to an evdo-capable "Power Vision" phone 5 years ago.
well, there's my 2cents on the topic. it sucks...and it is one of the main reasons i am not switching to the TP2. $600-700 for a phone that offers no increase in cpu while at the same time taxing it with a bigger screen is just not worth it. i am waiting until Sprint puts out a phone that is significantly more powerful than the TP.....preferably based on nVidia's Tegra chipset.....
please comment if you have had any experience that counters mine(and my friends)...trust me, i want to believe/hear different...but again, unless you've had a more positive SERO experience recently with the Pre or TP2, don't post flamming me and telling me i'm wrong....these policy changes are recent and anything before the spring/summer time frame or on any phone older than the Pre just don't apply anymore. sh!t done changed....
cheers,
yerp
bullet2300 said:
Pre was never going to be SERO eligible because it's not WM. For the most part, SERO is WM only plan.
Android won't be eligible either...
Click to expand...
Click to collapse
sporklover said:
I keep seeing people saying that Android phones aren't SERO compatible. Where has this been stated or posted?
Click to expand...
Click to collapse
sporklover, the facts are with you and not bullet. In fact that Sprint Android announcement looks exactly like the recent SERO eligible 80w, touch pro, Treo Pro and Touch Pro 2 announcements and is very different from the Everything only Pre/insticnt announcements.
SERO and the older plans most Sprint customers are on, aren't "WM only". Out of scores of handsets and smartphones eligible on older plans and SERO, what the tho which are not eligible, the Pre and Instict, have in common atre things like exclusivity to Sprint of both OS and handset, which won't be the case with the Androids.
Sprint also signaled only Everything plans with Pre and Instinct five months before they actually hit the the stores, no such thing with Android models.
sanjsrik said:
No one was suckered, except possibly this comment which was unnecessary. Depending on whom you talk to you get different answers. BTW, not all windows mobile phones are available if you try to switch from SERO to Simply Everything. BTW, I never signed up, i was preparing for when i go out of contract in December to see what my options were. you were simply offering advice based on your experience as though it was the standard and norm, it's not.
Click to expand...
Click to collapse
I think you are very incorrect, in fact all WM phones are available.
sanjsrik said:
No, you misread what I wrote. SERO is no longer an option to buy for new customers, however, you can stay on it but not if you want a new phone, I went directly to Sprint and they wouldn't let me "upgrade" to a new phone unless I switched over to an Everything Plus plan and paid ~$62 for 500 minutes and TEP.
Did you guys even read the link at the bottom of my post?
Click to expand...
Click to collapse
Wrong again, when you say "not if you want a new phone." You can get a new one of every single sprint phoen except Insticnt or Pre on SERO.
sanjsrik said:
This is incorrect information. SERO is no longer active or even usable nor honored by Sprint.
Click to expand...
Click to collapse
SERO is fully honored by Sprint. Like many plans it is no longer newly offered but it is renewed complete with new customer pricing on phones -- just like Friends and Family and Free and Clear are.
Most people renewing don't get everything plans! They keep existing plans.
If you have been with Sprint you know that you can ALWAYS are making new plans and expiring the new offer of old plans but you can always keep you existing plan and get phone discoutns, even if those plans are no longer offered.
You can buy a Touch Pro 2 for $350 from Sprint today by renewing a SERO or renewing (or even adding a line) on a Friends and Family or Free and Clear.
As far as the link on the bottom of your posts it is dead wrong and proven so over the past year. You don't need to "call multiple reps" to get a 800w, treo pro or touch pro or touch pro 2 on SERO, you just need to buy it and activate it.
aero1 said:
As far as the link on the bottom of your posts it is dead wrong and proven so over the past year. You don't need to "call multiple reps" to get a 800w, treo pro or touch pro or touch pro 2 on SERO, you just need to buy it and activate it.
Click to expand...
Click to collapse
Aero is correct sir heh. I just left Sprint BWTS at the end of July, and they were able to port my employee account over to the $30/month SERO plan, I have spoken to 5 reps since then about getting the TP2 and they all have said it is easy to do and very possible. (I contacted 5 mainly because aye, there *are* reps in the company that don't know what the hell they are doing, and I'd rather get a few responses to make sure it is norm.)
Cheers,
Celt
Anyone know specificly the rules of wirefly for changing of the plan?
I am planning to get the phone via family line then swap it to the primary line. Will that void my contract with wirefly and give them the right to charge me additional fees?
Philosophre said:
Anyone know specificly the rules of wirefly for changing of the plan?
I am planning to get the phone via family line then swap it to the primary line. Will that void my contract with wirefly and give them the right to charge me additional fees?
Click to expand...
Click to collapse
Wirefly seems extra picky about stuff like this. Best to ask them first. My understanding is that you must maintain the service contract on the line you ordered it from. I'm not sure it matters where the phone goes after that. If you want to be extra safe, you would have to use the phone on the other line for the six months.
Does amazon have a strict rule on contracts too?
If u switch it with wiredly expect the $300 dollar fee
Sent from my ADR6300 using XDA Premium App
just called and wirefly says i can't, but amazon says it is fine.
Yea I got into a big fight with the Wirefly Chat managers about this. The way their ToS are worded, they shouldn't be able to charge u, as they say "Account" not Line of service. then in another clause the specifically say "line of service" which means they differentiate.
That being said, their manage tried to quote a line under "For New Contracts Only" as a reason I couldn't do the swap while upgrading a sub line.
I disconnected 3 times(just with the supervisor, not to mention the other 5 times with other chat support staff) due to their chat software taking my focus from the chat box and my backspace key turning into a back button. they level one techs reconnected me 2x to the supervisor , till I called the guy out on the "New Contracts Only" the third time I tried he was mysteriously unavailable. Childish huh?
There was no reasoning with their supervisors, they will charge u the fee and they can charge ur verizon account if u cancel ur card. I told them to cancel my order and play their childish BS with some1 else. This was the 1st and last time I don't buy direct from Big Red.
edit: basically break any of these clauses and u are liable for a $300 charge
I'm not a lawyer but heres how I see it.
will pay your balance due to your selected wireless service provider each month (Duh)
will not disconnect the line of service fulfilled by us (Not Disconnecting the Secondary Line, shows that they differentiate between Line and Account)
will not transfer this equipment to another account (Not transferring to another Account, its staying on the same Account)
will not change your rate plan to a lower monthly service rate (I can live with that)
will not deactivate the email/data feature if one was required at the point of purchase (Only Possible catch, the way I see it the data plan is staying intact on the phone, I'm just taking it off of the secondary line. I could not cancel it for 181 days if needed)
This is where they tried to tell me I was "Porting" my main line number to the TB... note the 1st line above the two clauses....
If this is a new line of service (not a contract extension or upgrade), you also agree that you
will not port or transfer an existing mobile number from another account to this new line of service
will not use this new line of service to replace an existing account with your wireless service provider
If you already have the other line that is already upgradeable, you could go into your account on Verizon's website & try to transfer the upgrade to your primary line. I'm not sure if they are picky about transferring an upgrade to a Smartphone line from a non-smartphone line, since my main line is "eligible for an upgrade at a discounted price" (the new every two hasn't kicked in yet).
So I want to take advantage of the HTC One $100 trade-up promotion which has a purchase deadline of 5/19. I ordered the unlocked version from Letstalk.com and they pushed it back until the end of May. I'm thinking of ordering it from T-Mobile's website instead. My question is in regards to the activation process.
My current AT&T's billing cycle ends on May 27th. Thus, I don't want to switch service until then, but I must meet the 5/19 HTC One Trade-up promotion deadline of 5/19. Can I go ahead and order from T-Mobile, get the device, and not activate it until 5/27? The number porting doesn't happen until I activate right? Or does it happen as soon as I checkout from the T-Mobile site?
You can skip the number porting when you order. I had to in order to get my phone to actually ship. When you activate, you'll get a temp number. Simply call t-mobile, say you want to port, give them the info for both accounts, and you'll be ported in the next 24 hours (aka when original carrier gives up the number).
Just did it today, extremely painless.
Russ36363 said:
You can skip the number porting when you order. I had to in order to get my phone to actually ship. When you activate, you'll get a temp number. Simply call t-mobile, say you want to port, give them the info for both accounts, and you'll be ported in the next 24 hours (aka when original carrier gives up the number).
Just did it today, extremely painless.
Click to expand...
Click to collapse
Hm. Would service for TMobile start when I activate then? I don't want service to overlap. Would your method allow me to receive the phone, sit on it until the end of May, call in to activate, then port my #, then have my TMobile plan start at the end of May?
I don't know that, as I haven't gotten a bill so I've been unable to determine if it started when shipped or when activated.
Russ36363 said:
I don't know that, as I haven't gotten a bill so I've been unable to determine if it started when shipped or when activated.
Click to expand...
Click to collapse
So I called T-Mobile and asked about activating once I received the equipment. They said they can do a delay activation so I can go ahead and place the order now for the HTC One. I did. They said I can call in at the end of the month to activate service and port my number! I should be getting the phone next week.
Now this brings up a new dilemma. My original intent was just to get the phone and go with T-Mobile's $30 prepaid plan. The T-Mobile stores either wouldn't sell me the phone straight up or are out of stock. What is stopping me from just getting the phone, never activating it with the $50 plan, and just activate it with the $30 plan instead?
By the way, I learned the entire remaining balance on the phone becomes due once you cancel service with them. I keep hearing people say you continue to pay the $20/month for the phone. Nope!
I apologize if i found the wrong forum to ask this in, if so please forgive and excuse me.
So for the "TL/DR" version, the question i have is...
From what i understand the SM-G965U Samsung Verizon S9+ that i have, which i today flashed to G965u1 global variant was already, by default sold from verizon as Unlocked. A IMEI check on various MVNO's ting.com, straighttalk, Walmart Fam Mobile, as well as a few IMEI checker sites have show this IMEI for this phone thats still under payments as clear and ready to activate with their sim. Also after successfully flashing the global bloat free variant to the phone, i was able to make a successful test call and confirm mobile data worked great with a borrowed Walmart Family Mobile Sim in it.
If i bounce out of this relashonsip, and take my phone as it is, still under her plan, and just go get a Sim Kit with the Unlimited plan from (Probably AT&T) will verizon or can verizon, or her block the phone once the sim from another carrier is working in it? Either by financle lock or her reporting it lost or anything like that? Or am I in the clear?
This isnt going to base my decison to leave this situation or not, (im going to peroid my childs welbeing is most important of all, my tolance for anger, abuse and BS comes a much later 2nd or 3rd) I just want to make plans as to what i should do about my phone, i want to keep it, im not going to fall into her games, and im going to change the number and would like to just pop the sim and be done with it, but i want to know if they can do anything if its reported lost, or she just stops paying her bill and they shut the account down due to non payment.
And for the details, and the morally inclined the situation is..
I have a week and a half new S9+ activated on an account from Verizon. The situation with myself and the account holder (Ex-Gf, or soon to be) has turned very sour so much that Im at a empass where I feel myself and my daughter are in a unhealthy enviroment and Im legitamatly concerned for her mental health, and the enviroment being to agressive, controlling and abusive. So basicly im leavin her. Im a single dad and this is my kid, not her so no im not running off with "our" child, unfortuatley the biological mother doesnt care to be in her life. But enough about the moral dilemma, emplications and personal life. This person is very unhealthy and we need to leave.
I became a authorized user on her account, allowed to make any decisons/purchases ect and she was with me when we bought it. Or rather signed up the payment agreement, with 0 down and just paid taxes and turned her plan and mine into a family with Go unlimited. With my S9+ having 24 payments of like $36 a month with the insurance ect. Phone case and screen protector added to the next bill, bill date the 27th.
Night before i handed her $400 in cash to add to the bill to get this about half paid off, only to find out she choose to blow it on something else, and giving her friend $150 because he was down on his luck.
The enviroment and some things she has said, has frightened me to the point where i belive she may try to either falsely accuse me of something to hold me hostage in the relashonship as she wont seek counsiling, or just continue to scream and agrue and yell either in front of or directly at my child, and after many attempts to try to get some 3rd party help counsilling ect ive decided its not going to work, and shes not going to try. She addtionaly has around $2k of my silver bars locked in her safe deposit box she wont allow access to for reasons I spend to much on things i dont need which isnt true. I think she is just trying to limit my resources to leave and or make me more dependant on her.
Which isnt going to work.
Thank you, and I apologize for the personal details of the post, and the lenght.
Thanks again.
She will likely report the phone stolen. It will be blacklisted at that point for all American carriers, but would still work internationally.
You should just be able to return it if you've had it a week and a half. It's network locked and won't work with another carrier's SIM unless you pay it off and get the code from Verizon or use one of the pay services you can find around the net.
No, it's not network locked. As I said I just tested it with a At&t sim and worked fine. It seems all Verizon phones are now unlock from the network as per an agreement with the FCC during the purchase of the 700 megahertz Spectrum that they would allow their phones to be unlocked what's your now done at the point of sale and activation. When I'm wondering is as if after I've Place another Sim in it and have continued use if she decides to be the way that she is and report it stolen or lost or whatever which I'm guessing is it can't be reported stolen unless there's a police report lost Maybe. If the new carrier it's working on will the activate or block it. I've already given her money to make up for the cost of the device whether or not she can apply it to the bill is up to her or if she even can but I'm not getting that money back so it's in my best interest to keep the device and keep it working on a different network via prepaid.
Bottom line, if you're using a device that isn't yours (and honestly, it really isn't), it's not safe. It seems unlikely that she will just continue to make payments on a device used by someone that just left her life. Maybe she's honest and will do the right thing, since you paid her money. But you'll never really know. You could wake up one day with no service and have very little you can do about it.
The better thing to do, rather than handing her $400, would have been to walk out of the relationship, leaving the phone in the home. Go take the $400 and buy a midrange device of your own.
Given she already took your money and blew it on something other than the bill you intended it for, you're pretty much screwed. She could easily blacklist the phone and there wouldn't really be any recourse for you (not even small claims court, as I'm guessing it was a verbal "agreement" when you gave her the $400 to put towards the bill. It would literally be your word against hers, and that wouldn't go far.)
Not saying you would have considered that route, but just putting it out there it wouldn't work
Sent from my SM-G965W using Tapatalk
T-Mobile employee here. If she decides to report it lost or stolen (if she still has the insurance on it she can pay the deductible and receive another of the same model) your IMEI will be put on a national blacklist. Doesn't matter which carrier you use or the firmware you flash on the device, the IMEI will be the same and will not register with any network in the US if she uses her insurance or just reports it but doesn't claim it. Once the IMEI is on this list it's nearly impossible to get it unblocked. Your best option is to try and return it and get your money back from your ex. You could try to sell it to someone overseas but that comes with it's own risks.
Thread closed by OP request!