RIP Fingerprint Scanner - Atrix 4G Q&A, Help & Troubleshooting

My fingerprint scanner has been a problem on and off like a few others. It has always started working after clearing out the stored data and power cycling. It started doing it regularly once a day for about the last 3 or so days and finally as of this morning I guess it quit since I can not program it after all my tries.
I did find it useful since I could unlock it with one hand but I am tired of not knowing how to make the fix permanent. I am just going to keep using it without the scanner and not bother with warranty exchange etc.
Any of you in the same boat as me?
Thanks much

There's like 5 other threads on this...
edit: like it wont scan or wont scan right? I have both issues occasionally.
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.

Mgamerz said:
There's like 5 other threads on this...
edit: like it wont scan or wont scan right? I have both issues occasionally.
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.
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Yes thank you. I am very aware there are threads on the fps however my question was specifically whether anyone has given up trying tonmaking it work and decided just ignore it and keep using the Atrix without bothering with calling Motorola or AT&T.

Most likely people have notified motorola on their support board. They upgraded the fps in 1.5.7. Hopefully once we get custom roms working with it you can kill the fps service and restart it.
Sent from my Motorola Atrix 4G on the network with the most backhaul, whatever that is. This post might have errors as I hate touchscreen keyboards.

Related

Data disconnected

Hello all, I am not sure if any one has mantioned this or not. I looked thru the whole Atrix forum and could not find anything. I just got the Atrix about a week ago. I noticed that after using the data for couple of hours (Streaming music) it disconnects and I dont have access to data till I power off for a while and power on again. it is the same story every time I use data for 1 or 2 hours. replaced the phone once already including the SIM card and still the same thing. Any one having the same problem? Please reply. Thanks.
Am I in the right forum? If not, please forgive me, let me know and point me to the right direction? Thanks.
So you lose data completely? No h, e, 3g? Just bars? I had a similar issue on my captivate if I drove around listening to Pandora sometimes it would randomly stop playing till I went to the next song.
Sent from my MB860 using Tapatalk
Well, I see the H+, but the little arrows (TX/RX) right underneath it disappear and I have no data connection and all this is happening while I'm in the same spot (In my room or at work at my desk). Also a window pops out saying Network Error. Also, I never see E or 3g. It is always H+ even when there is only 1 bar. Is that normal? Here is a picture of it. It just did it to me. Now i have no data connection unless I power down for a while. Here is another Pic. If you notice, there are no Arrows under H+.
herach said:
Well, I see the H+, but the little arrows (TX/RX) right underneath it disappear and I have no data connection and all this is happening while I'm in the same spot (In my room or at work at my desk). Also a window pops out saying Network Error. Also, I never see E or 3g. It is always H+ even when there is only 1 bar. Is that normal? Here is a picture of it. It just did it to me. Now i have no data connection unless I power down for a while. Here is another Pic. If you notice, there are no Arrows under H+.
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Click to collapse
yeah this happened to me yesterday and i had to reboot......its the only time its happened though, and actually it was right after i updated about 7 apps at once from market. probably not related but there it is. only time its happened to me so far.
oFUNGUSo said:
yeah this happened to me yesterday and i had to reboot......its the only time its happened though, and actually it was right after i updated about 7 apps at once from market. probably not related but there it is. only time its happened to me so far.
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Click to collapse
It Happens to me when ever I try to use the data for couple of hours.
herach said:
It Happens to me when ever I try to use the data for couple of hours.
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for me it happened when i was on wifi for a couple hours and turned it off, trying to go back to 3g.......and like you the arrows wouldnt show up untiil reboot
It happens to me on data only without wifi on or off. I was just wondering if this was happening to anyone else. I guess no one used the data long enough to see this problem. It looks like this is a Motorola problem and I will have to return the device. Don't want to but don't want to keep a defective device.
Sent from my ATRIX using XDA Premium App
Check your Battery Manager -> Battery mode setting. I think by default it's set to Nighttime sleep, which (in theory) shouldn't affect any music streaming or sync apps until night time, but it's possible that the profile is wonky. Try using the performance option or the custom (even though custom warns you of this very same issue).
This issue finally happened to me today.
I think it had to do with Extended Controls widget not correctly enabling/disabling the data apn.
In settings everything was right but I could not get the network even though it was showing the H+.
agentdr8 said:
Check your Battery Manager -> Battery mode setting. I think by default it's set to Nighttime sleep, which (in theory) shouldn't affect any music streaming or sync apps until night time, but it's possible that the profile is wonky. Try using the performance option or the custom (even though custom warns you of this very same issue).
Click to expand...
Click to collapse
Hello.
Thanks for replying. I tried the battery manager, I changed to performance and that didn't help. Within 5 minutes I was disconnected.
snlu178 said:
This issue finally happened to me today.
I think it had to do with Extended Controls widget not correctly enabling/disabling the data apn.
In settings everything was right but I could not get the network even though it was showing the H+.
Click to expand...
Click to collapse
Hi. If you keep using the data nonstop, you will see that it will happen to you more often. I read some where in a forum that Motorola is having some kind of a power management problem on these devices (Atrix4G & Bionic) where it over heats and effects the RF radio and Motorola is denying it. I am not sure how much of it is true. I can not find that article.
Here. I fond it. Every one, read this.
http://androidcommunity.com/motorol...-suffering-unfixable-power-problems-20110126/
Hey all, Guess what I just found out. After talking to few AT&T tech support about the problem I am having with the device, they transferred me to Motorola tech support. Guess what they told me. The Motorola Atrix 4G is not a 3G device. It is only strictly 4G device. WOW. That sucks. I thought this was E, H & H+ device. That is not what I was told in the AT&T corp. store when I went to purchase it. I was told that it is a 3g/4G device and if there is no 4G network it will drop down to 3G. But I don't think that is the problem. The device is defective. Just now I power off and power back on and it is working fine so far and I don't think we have 4G network in my area.
Update: 03/11/2011 02:13PM PST PDT
Hello all. I am just doing an update. I went and replaced the device one more time (3rd device, 4th SIM card) and it is still the same. It keeps disconnecting from Data every 1 hour or so. I finally called Motorola tech support. The first level tech support could not help me, so he transferred me to second level tech support. The second level tech support told me that they are going to try it on their own devices that they have and call me back the next day. So they did. She called me back the next day and told me that they could not duplicate the problem (of course). So she said she is not going to let it go, she is going to sent it to the engineers to see if they can find out what the problem is and she is going to call me back on Monday 03/14/2011. If they still have no solution for this, I’m going to return the device and reverse my upgrade. It is just a shame that Motorola (being the first in communications) has to get beaten by other Competitors.
any update on the issue? im starting to have the same problem with my atrix.
Unfortunately, this seems to be happening to quite a few people. There's a longer thread on it here:
http://forum.xda-developers.com/showthread.php?t=967125
neotekz said:
any update on the issue? im starting to have the same problem with my atrix.
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Click to collapse
Nope. Even Motorola Level 2 & 3 Tech support could not resolve the problem. They wanted me to sent the device to them for more trouble shooting. I finally returned the device and reverse my upgrade. I suggest you do the same if haven't past the 30 days.
dlazer said:
Unfortunately, this seems to be happening to quite a few people. There's a longer thread on it here:
http://forum.xda-developers.com/showthread.php?t=967125
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Click to collapse
Hi dlazer. Thanks for pointing me to the correct thread. This never came up in my search.
oFUNGUSo said:
for me it happened when i was on wifi for a couple hours and turned it off, trying to go back to 3g.......and like you the arrows wouldnt show up untiil reboot
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interesting
i've had experience this problem
i thought i was seeing things ....
mods should combine this thread with the other one
and we need to direct motolora to here
Can everyone please log this on the moto forums? We need to ensure moto are aware and do something. Thank you.... not too many posts on moto forums so might get forgotten about.
This is now being resolved by moto. Check moto forums
Fix is coming.
Sent from my MB860 using XDA Premium App

Getting really sick of my atrix switching back to my N1 until something better comes.

ok i dont even know where to start... I dont usuallypost that many threads *****ing and complaining about my phone.. but enough is enough...
I haven't rooted...(well I did a while ago BUT)... I took part in that beta testing update crap so it unrooted me.. but these problems I have been having are since the LAST "update" which was well over two months ago now (I THINK)...
1st problem I am having is randomly I cannot input text into ANY thing on the phone... I am using smart keyboard pro.. but even when i change input methods it still does not register anything i am typing... in fact when i switch the phone to landscape mode the text box goes dark grey...
2nd also when this happens... nothing will happen when i attempt to make a phone call... i click the name .. nothing happens.. i go into dialer... i cant input the number i try other methods of dialing out nothing happens....
those are the two biggest problems I have as I need to communicate with my clients all day long i cannot have this type of inconsistency.
ohh and also the finger print scanner just plain doesn't work when i go through the process of setting it up.. it wont even register the "test" swipes... its like its broken all together.... any one else having ANY of these problems?? please help me
I've never had any of those problems ever and I've had my atrix since launch date. Maybe you have a deffective device call and see if your provider will do anything about.
Sent from my MB860 using XDA App
Have you tried flashing a fresh sbf?
Sent from my Gingerblurred Atrix
Tyro.Eh said:
I've never had any of those problems ever and I've had my atrix since launch date. Maybe you have a deffective device call and see if your provider will do anything about.
Sent from my MB860 using XDA App
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Click to collapse
Problem is I bought the phone back in march from at&t unlocked it using it on Rogers the phone hasn't always done this only with In the last month and a half or do but it has gotten progressively worse to the point where it is so unreliable Ive had to switch back to my n1 which even though is only first Gen snapdragon technology running cm7... is making my this dual core look pretty ****ty right now...
krad54 said:
Have you tried flashing a fresh sbf?
Sent from my Gingerblurred Atrix
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Click to collapse
to be honest... and i know it sounds pretty stupid.. but... i really dont know how to flash the sbf... i know what it is followed the thread on it when it first came out... but never put the effort into figuring out how to actually do it... and right now i just don't have the time to sit down and do that.... (lazy.. it is what it is) but that could very well fix my problem i guess right... ugghh
ok
good luck sell me ur atrix I need a second one for testing purposes
If you feel adventurous enough, try disassembling the device and reseating the LCD/digitizer cable.
I had an issue with a Samsung galaxy s vibrant about a month ago that would register touch inputs when it was just sitting on the table. I did what I suggested above and the problem was solved.
Sent from my LG-P500h using Tapatalk
So you cant input any text and you cant make any phone calls. You know what sbf is youve seen the thread and realize that it could fix the problem but your admitedly too lazy to do it. Okay, thanks for sharing!
robwscott83 said:
Ive had to switch back to my n1 which even though is only first Gen snapdragon technology running cm7... is making my this dual core look pretty ****ty right now...
Click to expand...
Click to collapse
LOL! I mean, why don't u just go back to it and making useless comparisons?
If you took some time to read, your problem would already be solved.
1. Your digitalizer may not be working well. Guarantee will cover this.
2. SBF from scratch to discard a software issue.
None of the issues you are experiencing is related to the phone being a dual-core mobile or not.
I've been able to solve some problems by reading and taking the advice from the forums.
If your Atrix looks ****ty, it's not on it. Mine shines!
Waste of forum space!
Warranty!
Bye!
Don't let the door hit you....
Err... you have a broken phone, bro. There are lots of bugs with the Atrix but yours is simply a broken phone.
Hell if you want to complain about a phone, give me it. Ill put the work into fixing it and love it. >.< this phone sucks.
Sent from my Liberty using XDA App
Contact your motorola service center dummy
Sent from my Googletron
come on ill buy it off you Mine is great ill fix that s*it and give it to my girl.I'll give you 50 bucks cash lol.
That's what you get for buying motorola.
Sent from HTC Aria - CM7 NIGHTLY + Drowning Kernel
C'mon man, flashing an SBF is simple! The instructions on XDA are very detailed. I am a lifelong Mac user, and even I figured out how to flash an SBF via Windows. It would not take more than a couple hours to download all the stuff you need, and re-flash an SBF. What's your build number now?
unsivil_audio said:
That's what you get for buying motorola.
Sent from HTC Aria - CM7 NIGHTLY + Drowning Kernel
Click to expand...
Click to collapse
What are you even doing in this forum? My Aria is sitting in the box on the floor.
Swifted from my Atrix.
I've come across the keyboard input bug with alternate keyboards before.
SBF your phone, there's plenty of guides available how to do this, or you can download the moto update tool from their website.
Well as they say on WOW and other MMORPG...
Can I have your stuff??

Problems with the amaze so far...

Here are a few problems I have with the amaze so far...
1) Fluctuating service. I hate this. I will have all the bars showing and then all of a sudden I get no service. What's up with that? The sensation would at least holds two bars at all times. (Oh and no wifi calling!)
2) Overheating issue. This phone gets too hot for no reason. For example I browse for 15 minutes and bam..its really hot. I make sure I exit apps by hitting the back button and my brightness is at 15%. There's no excuse for this.
EDIT MODERATION
The part of this post has been deleted as contrary to forum rule #2.1
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4) wifi turning off??? I could be on wifi for a good hour and everything is OK, then I turn on the phone again to use it and I'm not connected to wifi anymore. I manually turn wifi on and off to get it to work again.
5) On the bottom in between the menu and back key my amaze has some light leaking through. Its tiny. I didn't notice it until it was completely dark but its there and now I can't help but keep staring at it. I wish I had a camera to take a picture of it.
6) Lastly and the most annoyong thing for me is a clicking sound. When I pick up the phone it sounds like something getting snapped in place. And its almost everytime. Wtf is that. haha.
EDIT MODERATION
The part of this post has been deleted as contrary to forum rule #2.1 - Sib64 - Moderator
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Sent from my HTC_Amaze_4G using XDA App
the no wifi calling thing sucks, will be fixed with root/update so meh
my battery drains about 50% when i'm sleeping, though this may be to mediocre service that goes in and out, going to try and shut mobile network off tonight and see if it fixes the issue
Though I agree with most of the other "problems" ya'll have listed...
I was told by 3 representatives, and one sales person (who sold me the phone) that you have to activate the new sim card included with the device to take advantage of the new wifi-calling that T-Mobile is rolling out (this includes the new GSII on t-mo). - I spoke with so many because none of them could activate the new sim correctly...and were baffled themselves as to why it was so difficult...haha.
Honestly, I havent been able to test wifi calling because the place where I'm renting has never worked with mobile devices, except for apple devices (of course...haha). I may report back here later when i go somewhere else with wifi.
Just wanted to pass on some info I was told by 4 separate people - they all claimed that's what a memo showed on their system when they pull up the AMAZE and GSII.
I come from a mytouch 4g, i have the same issue, suddenly i have no service then it's back on again. Never had that with the mytouch...
Well, I have had mine since launch day. I have a little but not much light bleed. I have had no heating issues. Last night out at bars I saw the signal issue. One sec I could speed test and pull down 14. Then I would notice no 4G symbol, try to speed test again and it would say no signal. Still love it though, nice and fast!!
My buttons light up when it's dark, but not when it's light. Is there anyway to turn this light sensor off and keep these lights on so I can see my home, menu etc buttons?
nodrogkam said:
Though I agree with most of the other "problems" ya'll have listed...
I was told by 3 representatives, and one sales person (who sold me the phone) that you have to activate the new sim card included with the device to take advantage of the new wifi-calling that T-Mobile is rolling out (this includes the new GSII on t-mo). - I spoke with so many because none of them could activate the new sim correctly...and were baffled themselves as to why it was so difficult...haha.
Click to expand...
Click to collapse
This doesn't sound right to me at all. I activated a new sim and I don't have the feature. How can a sim control the software on the phone?
scottslc said:
My buttons light up when it's dark, but not when it's light. Is there anyway to turn this light sensor off and keep these lights on so I can see my home, menu etc buttons?
Click to expand...
Click to collapse
Definately seems there is a (buttons) light sensor, they do basically stay on at night, not in daytime.
Prolly see some update/option to this in the future, keep em' on or leave to the sensor.
Sent from my Wicked HTC_Amaze_4G using XDA App
random restarts
anyone else been having random restarts and asks to send error to htc? really seems to be the only problem ive been having.. have had 4 restarts since the 12th
jmd1981 said:
This doesn't sound right to me at all. I activated a new sim and I don't have the feature. How can a sim control the software on the phone?
Click to expand...
Click to collapse
The sim is not controlling the software, but it can affect what information is communicated with t-mobile.
I don't know what you mean by you don't have this feature. Among other ways to activate the hotspot capability, you should find the "Wi-Fi Hotspot" app on the device.
Just to repeat/clarify my original statement/post: The Amaze 4G and the GS II (according to others) allow you to activate the wifi hotspot feature, have your other wifi-enabled devices connect to your phone, but when you try to access the internet with those wifi-enabled devices, you are prompted to upgrade your plan to include the $15/mo. plan.
I hope this is clear to all.
Te whole service popping in and out is starting to drive me nuts!!!! 3 bars of 4g then nthing! 1 bar of 4g then it turns into 2 bars of 2g! WTH!?!?!? Never had soo many reception issues on ANY of my Tmo phones!
Dosent seem to matter where I am when this happens as it happens often, far too often!
I have to assume that of all the connection point inside the back cover of the phone at least ONE of them is some sort of antenna?????
Cmon Tmo?!?!?
Even if it does warm up, I doubt that you will feel it if you put it in a case. Unless the phone is burning up..then yeah.
I am coming from a HTC sensation 4G and it had WiFi calling and WiFi hotspot feature.
The manual that comes with the amaze shows how to use WiFi calling also the one on HTC's site,
If I could put the sensation Rom on the amaze I would be happy as the sensation had what I want working,
I love the feel of the Amaze it feels much more masculine and fits nice in my big hands I find my self not mistakenly touching the softkey's as much.
Also I can seem to figure out where 4gb or the Rom is as it shows only 9gb for storage and 2gb for something else
On another note I have seen a post that shows an Amaze with WiFi calling, the had an earlier firmware,
Sent from my HTC_Amaze_4G using xda premium
I'm probably going to get flamed for this, but you guys can probably still exchange the Amaze for the SGS2. I'm really not having any of the problems described here. It dropped the GPS once yesterday... that's about it so far.
Lucas155 said:
I'm probably going to get flamed for this, but you guys can probably still exchange the Amaze for the SGS2. I'm really not having any of the problems described here. It dropped the GPS once yesterday... that's about it so far.
Click to expand...
Click to collapse
why would you get flamed. only 99% of the people on this site know more about the devices theyre holding and things their carrier offers to them then the actual employees, one of the most known things probably being the grace period you have to return/swap out your phone if you want... noooo, no reason to be flamed.
strangetator said:
anyone else been having random restarts and asks to send error to htc? really seems to be the only problem ive been having.. have had 4 restarts since the 12th
Click to expand...
Click to collapse
Has happened to me twice both after trying to use WiFi hot spot . Which you have to pay for now
Sent from my HTC_Amaze_4G using XDA App
strangetator said:
anyone else been having random restarts and asks to send error to htc? really seems to be the only problem ive been having.. have had 4 restarts since the 12th
Click to expand...
Click to collapse
I had six in 2 days, took it back and decIded to give thee SGS2 another chance.
Sent from my SGH-T989 using XDA App
To those who are experiencing issues with the Amaze especially after returning it a million times before buyers remorse is up, I recommend testing out the GS2 aka Hercules. Other than the resolution this phone is really great. The resolution isn't that noticeable unless you have OCD.
Sent from my SGH-T989 using xda premium
I jumped ship to the GSII. So far I'm happier. The amaze does have more bells and whistles but it was a bit heavy for me and the GS II has got - not substantially - but improved battery life and a more visually appealing screen. Also my eyes aren't great, so I actually appreciate the lower resolution screen which keeps the icons bigger. I can see the pixels easier than on the qhd of the amaze, but i have to be "looking for them" to really notice.
Some people are having better luck with their Amaze so just like a ton of other companies out there these days...there's a big quality control issue.
Looking service is really getting on my nerves now and i dont like this any more. Wonder if there will a fix for this from HTC or Tmobile

Am I doing something wrong???

Am I doing something wrong???
If my phone isn't getting the sleep of death, it's keyboard lockups, call dialing delays, random restarts, soft bricks and being completely unresponsive...
I think I might buy a Palm Pixy or some other phone, what do you suggest???
I am rooted, but I never had any issues like this on my Droid X with nearly the same apps...
I'm getting fed up. I might switch to the SGII. I'm a big Motorola fan, but I'm really fed up.
If you guys give me any suggestions, let me know...
Sometimes I can't use this phone in an emergency... The other day I need to make an emergency call. I press send, and then the phone restarts...
I can't even listen to music in peace without a random restart... Maybe I'll get an iPod Touch....
Sent from my Motorola Photon 4G (MoPho) on Sprint, the Now Network using XDA Premium.
I really don't wanna leave you guys, but I'm getting fed up. Motorola stopped helping wirh bug fixes... I don't know what to do....
Sent from my Motorola Photon 4G (MoPho) on Sprint, the Now Network using XDA Premium.
Seriously...what are you doing to your phone...I don't how many you've gone through..like 5? It doesn't make ANY sense..no mass-produced product is THAT bad...QC probably accounts for .001% defects or less in a million...You should probably wipe your phone, factory reset it, SBF to stock, and switch it for SGS2 or Galaxy Nexus when it comes out.
If you look at my "Embrassed by Photon" thread, I am having issues that I have learned to live with BUT, I also had the Emergency phone call issue and could not use it.
Holding out for Samsung Galaxy Note!
KTT16 said:
Seriously...what are you doing to your phone...I don't how many you've gone through..like 5? It doesn't make ANY sense..no mass-produced product is THAT bad...QC probably accounts for .001% defects or less in a million...You should probably wipe your phone, factory reset it, SBF to stock, and switch it for SGS2 or Galaxy Nexus when it comes out.
Click to expand...
Click to collapse
dont think my POS Samsung Moment was that bad
Best bet is to go back to bone stock and run it for a while. If you have the same issues then it could most likely be your device.
What rom are you running? IMO cybiks cm7 and jokers 1.3 is the best combo. I have never had a random reboot once I got my undervolting levels tweaked right. It ran perfectly fine at the default voltages and I wanted to extend my battery life a bit.
You could also have a app that is going awry causing your device to overheat and seize.
Sent from my MoPho. All typos are the phones fault.
Yeah man, you are really screwing up somewhere. Everyone I have ever met in person with a Photon raves about how awesome it is.
I actually talked to a guy in line at the store the other day who had one - I noticed our oddly shaped device in a otter box on his hip and asked if it was Electrify or Photon (We Tennesseans tend to randomly chat with total strangers, like they are old pals.) - it was a Photon, he loved it.
I told him, if he wanted to love it more, read about Rooting and Roms. I wonder how that turned out for him.
I'm running pure stock and rooted. I rave about my Photon when it works right, trust me, it's awesome... Maybe my apps conflict with this device??? Cuz I never had any issues like this on my Droid X... I'm a huge Motorola fan, I don't want to leave you guys!!! Maybe I'll switch to a new device, but I will still be around, no matter what...
As for the Galaxy Nexus, other than LTE, and NFC, and ICS, the Photon beats it right out of the water!!!
I don't know if this is pure bad luck.... My apps nust conflict with the device.... I was running great with no issues until I installed avast! security... and for what avast! does, I'll take the repercussion of random reboots, if that is even the app causing random reboots....
dsims7_2000 said:
If you look at my "Embrassed by Photon" thread, I am having issues that I have learned to live with BUT, I also had the Emergency phone call issue and could not use it.
Holding out for Samsung Galaxy Note!
Click to expand...
Click to collapse
I just meant if I needed to make an Emergency call, I couldn't at times, I didn't exactly mean 911.
Why is avast that important to you?
Sent from my MoPho. All typos are the phones fault.
In my personal experience, it is the best antivirus and theft security application there is, but I am not sure that avast! is the issue, I'll uninstall it for a week and see if it stops... But, I have posted about 3 or 4 threads ranting about how this phone doesn't work sometimes.... I'm waiting for an LTE device that has 1080p, WiMax, and the specs our Photon with Tegra 3...
I don't know what to do anymore.... I must be doing something wrong...
deedscreen said:
I don't know what to do anymore.... I must be doing something wrong...
Click to expand...
Click to collapse
Again, I'm putting the phone back to Sprint Stock with a handful of my most common and trusted app's (BofA, Credit Union, MSNBC, Pandora and a few games) It's likely some s**t I put on it so I blame myself, not the phone.
Like I said, at the end of the day, its a phone. I could not call my boss for something the other day. It was freezing, then it went into bootstrap recovery.....by the time I removed OtterBox and battery, I was pissed (Matter fact, now I remember, It was 4:15AM Saturday!!!! I got pisssed because I had to get up off my a** and come in here!!)
Anyway, #1. Im 100% sure it's me, not Photon. #2. I'm still going for the Galaxy Note! The spec's on the Note are outrageous!!
deedscreen said:
In my personal experience, it is the best antivirus and theft security application there is, but I am not sure that avast! is the issue, I'll uninstall it for a week and see if it stops... But, I have posted about 3 or 4 threads ranting about how this phone doesn't work sometimes.... I'm waiting for an LTE device that has 1080p, WiMax, and the specs our Photon with Tegra 3...
I don't know what to do anymore.... I must be doing something wrong...
Click to expand...
Click to collapse
Wipe your phone clean and install each app one by one to test...but it's stupid that you've gone through that many photons..Besides, what do you need security for anyway? You're not installing random crap are you?
deedscreen said:
In my personal experience, it is the best antivirus and theft security application there is, but I am not sure that avast! is the issue, I'll uninstall it for a week and see if it stops... But, I have posted about 3 or 4 threads ranting about how this phone doesn't work sometimes.... I'm waiting for an LTE device that has 1080p, WiMax, and the specs our Photon with Tegra 3...
I don't know what to do anymore.... I must be doing something wrong...
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Click to collapse
Antivirus on android is pointless unless you use a pirated apps/market. The "sky is falling" articles about infection rates on android devices never give you actual numbers just "Up 427 Percent" Tom's Guide. If the original infection rate is 500 devices worldwide, even with a 400% increase you still have a greater chance of getting struck by lightning.
There are a couple of locate/remote wipe apps available on the market that do not include antivirus. That would be a better choice unless you are using pirated apps/market.
Here a simple troubleshooting guide to follow. It's not much fun but should eliminate a number of possible causes of the issues you are having.
Factory rest via settings
Flash stock SBF (do not root or unlock)
Do not install any apps for 24hrs to see if problem persists (if no then goto 4, if yes then replace device)
Install only one app a day and see if problem shows up. If so, start over. This time eliminate the suspect app from the list.
I run into this a number of times when servicing phones and very rarely does the issue show up again when the process is followed. It generally tends to be app conflicts or an app update is buggy.
I realize that it's probably my fault. And I blame the phone for not being able to handle the apps like my Droid X, that's all.
One more thing, there are a few virus apps on the market... I've run into a few...
Sent from my Motorola Photon 4G (MoPho) on Sprint, the Now Network using XDA Premium.
I would get the Galaxy Note, but I'm waiting for a quad-core device. And Sprint is stupid for allowing LTE Devices without Android 4.0.
Sent from my Motorola Photon 4G (MoPho) on Sprint, the Now Network using XDA Premium.

The great Lumia 920 conspiracy.......

Am I the only person that's noticed the cover up (or at best complete overlooking) of the 920 MANY issues?
Let me say, I own(d) a 920 and I loved it so much I looked past all its flaws, and I dealt with a lot. Previous owner factory reset it right in front of me and we know what that means. I spent the next 12 ****ing hours unbricking the thing just so I could use it! Now, after owning the 920 a freakin week, it stops reading my SIM card suddenly so now I'm back with android.
I just notice that no tech site has EVER run any articles about the litany of major issues with this phone. Hell even in the forums nobody seems to have put it together! Am I the only one who sees it??
Bricking on factory reset
Battery life issues
Black screen on calls
Hardware buttons randomly not working, requires soft reset
Phone suddenly stops reading SIM cards
I'm sure I'm missing some but those are the one I dealt with. Am I alone?
Sent from my HTC6435LVW using xda app-developers app
I've been using the 920 for 2.5 months now and I have none of your issues. I had the restart bug but it got fixed with portico update. also there is some dust under the FFC but i don't care because it is not on the lense and it don't use it anyway.
i know about black screen and factory reset bug but i read for the 1st time that there should be major problems with the SIM card or the hardware buttons.
NSAgent said:
Am I the only person that's noticed the cover up (or at best complete overlooking) of the 920 MANY issues?
Let me say, I own(d) a 920 and I loved it so much I looked past all its flaws, and I dealt with a lot. Previous owner factory reset it right in front of me and we know what that means. I spent the next 12 ****ing hours unbricking the thing just so I could use it! Now, after owning the 920 a freakin week, it stops reading my SIM card suddenly so now I'm back with android.
I just notice that no tech site has EVER run any articles about the litany of major issues with this phone. Hell even in the forums nobody seems to have put it together! Am I the only one who sees it??
Bricking on factory reset
Battery life issues
Black screen on calls
Hardware buttons randomly not working, requires soft reset
Phone suddenly stops reading SIM cards
I'm sure I'm missing some but those are the one I dealt with. Am I alone?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Previous owner. Maybe that is your problem.
Son Loves it!!
Heelfan71 said:
Previous owner. Maybe that is your problem.
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Click to collapse
My son has had the 920 since it came out...Other than *****ing about the lack of the most popular apps (instagram, temple run, Jetpack Joyride...etc) the phone has been nothing but flawless. He will never give it up because he is an xbox junkie lol
i've had it for almost 2 months now..
only issue i've had is the crashing (normally every couple of days), since updating seems ok so far...I've flashed a few 'roms' to it, EE branded and normal
I thought the screen going blank in calls was supposed to happen? Like to save power? last couple of phones i've had turn the screen off when you put it to your head?
I'll be honest, i'm a little disapointed in windows phone 8, after coming from 7 with no crashes for a year (apart from once when i started messing with the registry) I found windows phone 8 quite shocking, coming from android/windows mobile i'd say its not to bad, but in someways it seems a downgrade. But so far no crashes with the latest update, and i'm hoping it stays that way, but honestly, I have a feeling your issues are isolated.
Also had the chance to use the new nexus 4 the other day, if theres a cover up going on, i'd say its those who say android is smooth and responsive....
I've been using my 920 for a month and haven't encountered any of your problems. The only thing I don't like about my 920 is that there is no app so far to automatically switch phone profile according to time and location.
I'm shocked 2 of you have had no problems. Search Google for any of the problems I listed and you'll find loads of people with the same issues.
Id get another one but I can't afford to keep buying phones when one ****s up. And yea the screens supposed to go black when you put it to your head but it was going black and staying like that so I could end calls, use the num pad, use speaker phone, or any of that. I found a work around but the proximity sensor is supposed to work
Sent from my HTC6435LVW using xda app-developers app
NSAgent said:
I'm shocked 2 of you have had no problems. Search Google for any of the problems I listed and you'll find loads of people with the same issues.
Id get another one but I can't afford to keep buying phones when one ****s up. And yea the screens supposed to go black when you put it to your head but it was going black and staying like that so I could end calls, use the num pad, use speaker phone, or any of that. I found a work around but the proximity sensor is supposed to work
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Search google for ANY electronic device followed by the keyword 'issue / problem' and you are sure to get pages of results. People that don't have problems (most people) typically don't post about it while people with issues regularly post because they want the issue resolved. This gives an artificial bias to the negative and only reinforces the already tainted view of people in a mindset that something is rubbish.
voluptuary said:
Search google for ANY electronic device followed by the keyword 'issue / problem' and you are sure to get pages of results. People that don't have problems (most people) typically don't post about it while people with issues regularly post because they want the issue resolved. This gives an artificial bias to the negative and only reinforces the already tainted view of people in a mindset that something is rubbish.
Click to expand...
Click to collapse
I agree, since the last update I haven't had very many problems at all. And since I haven't been having issues I haven't been coming to the forums as much. I just come in every once in a while now to see if there's anything new. I'm not constantly hounding for an answer to my problems on a daily basis since I don't have problems. It's my guess that other people who have perfectly working phones would have like minds as me... or just not visit the forums at all.
No bricking during factory reset (had to do it once and I'm not going to do it again just to prove a point).
Battery life is awesome.
Hardware buttons are working fine.
Blank screen during calls isn't an issue for me since the proximity sensor works almost all the time, I think.... at least, it hasn't been a big enough concern for me that I actually notice it.... guess I should keep track of it.
Sent from my Windows 8 device using Board Express Pro
Pre-portico
No stability issues, but craptastic daylight camera and bluetooth connectivity issues
Portico:
Unstable. Reboots at least twice a day.
Good daylight camera
Good bluetooth connectivity.
Think people have to make a choice about the portico.
unstable and functional or stable and unfunctional.
Lemark said:
I've been using my 920 for a month and haven't encountered any of your problems. The only thing I don't like about my 920 is that there is no app so far to automatically switch phone profile according to time and location.
Click to expand...
Click to collapse
This is also the main thing I'm missing, coming from Nokia N8 the situations was really a great app...
I think Nokia lumia phones in general have a lot of issues, as does Windows Phone. It's just there are so few users even if there was a problem, it would seem isolated. Microsoft's share in the smartphone market didn't even budge at all in 2012. WP users are not power users so they just run back to the store to get an exchange. Even the lumia 920 forum at wpcentral.com is slow as molasses. 90% of the posts are very shallow anyway. Most don't even know what screen size their phone is or what processor its running. the camera is just AMAZING and the phone is PERFECT, over and over again. Of course, this forum isn't any better. The only difference being the plethora of unlock threads, because xda is international.
Your description of WP users is fairly accurate & the market segment MS is going after. The enthusiast market is small & even on Android accounts for a very small % of sales. The easiest way to solve an issue is by exchanging the phone, if you have that option available to you. A lot of issues people are having are either caused by defective hardware or a bad flash IMO, which is an issue on any of the platforms.
Do people not expect bugs and hiccups at launch for these kinds of devices?
It happens. And it's not as bad as you perceive; it's not a conspiracy.
AW: The great Lumia 920 conspiracy.......
If ms allows developers create store accounts for free I bet there would be more apps on store.,.
I get what you guys are saying, but phone busting issues like that black screen on calls and bricking on hard resets shouldn't be common enough to have a thread full of people experiencing them.
If anyone knows of any way to get the phone to read SIM cards again, I'd like your help. I still miss using my lumia 920 :'(
Sent from my HTC6435LVW using xda app-developers app
I have experianced just about every issue in this thread. I have users of the 920 I support for other stuff and I see how they basically ignore them as they did on their Blackberry or iPhone. I had the brick issue... news flash as I posted in another thread, it is not bricked!!! use the Nokia Care Suite, gets you going no problem. During my day I may deal with just about every phone they see at an AT&T store (Tmobile, Sprint,or Verizon for that matter)... they all have issues. Have you ever seen an iPhone user change their password on their laptop and not update the iPhone? Lets say you need to get to something before updating that password, like they changed the server setting trying to update it... go ahead try it. Drop calls, Steve Jobs had to properly instruct dumb iPhone users how to hold an iPhone. Andriod, perfect????? WTF are serious?? And becuase of that piece of software, it does not matter what hardware you are talking about.
My phone is limited compared to Andriod, I can agree with that.... but I can do more with fewer Apps and I like that. The 920 has had some hiccups along the way, but the hardware I have right now is as solid as any other phone out there, actually physically a tougher phone then any other top tier phone.
awagner said:
they all have issues.
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Click to collapse
This is exactly what I was trying to get at. These sorts of issues and threads are everywhere for many high profile smartphone launches, especially lately with this insane obsession with HW spec wars.
I've seen much worse, many times, you will not buy a high end smartphone at launch these days without having some sort of worry that there will be a game-breaking bug or defect.
WP 8 for 3 months:
NO ISSUES
POWER USER (i had portico when the first roms were available on navi)
my question is, are all these faulty devices on ATT or another crap american service , cause i think this may be your problem, ive had to work on vodaphone orange tmobile and ee 920's and 820's and i can say with pride that the only issue people have is the lack of popular apps., there is no conspiracy. why the eff are you people needing to hard reset anyway wtf are you doing to your phones?
I have to admit I've been having freezing issues regularly, often when it's just sat on my desk or in my pocket, and almost every night while on USB charge. I've also noticed on the odd occasion a reboot, but only because of my SIM being PIN locked.
Mine was a German Vodafone one, which I flashed on day 1 to the CV_GB ROM, then again to CV_GB Portico ROM. Maybe I'll try a different one, as I've heard the EE one has fewer issues.

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