[Q] need help: syncing and packet problems - Galaxy S II Q&A, Help & Troubleshooting

hey guys a mate of mine was asking me for help today about his s2 as i have one too.
anyway i cant help him so i said id ask on here for him.
heres the description of the problem he gave me.
Having a few problems with the galaxy s2, main problem and the most frustrating one is a background data issue where it just doesn't seem to update constantly enough. I use whatsapp, wordfeud, google talk and a few other applications which require the "Use packet data" box to be ticked in the phones settings. Regardless of wether i'm on wifi or 3g it seems to randomly update sometimes hours late... How ever if I untick the "Use packet data" box then re-tick it, the messages come straight through.
This would be fine as I can accept a minor delay but sometimes it's days at a time... I've changed firmware versions through pretty much all samsung have for the phone and all have the same issue for me.
he is on orange uk network.
running. 2.3.3
basband: I9100XXKE7
build number:GINGERBREAD.XWKF3
any ideas or thoughts would be helpful.
thanks.

B3rni3 said:
hey guys a mate of mine was asking me for help today about his s2 as i have one too.
anyway i cant help him so i said id ask on here for him.
heres the description of the problem he gave me.
Having a few problems with the galaxy s2, main problem and the most frustrating one is a background data issue where it just doesn't seem to update constantly enough. I use whatsapp, wordfeud, google talk and a few other applications which require the "Use packet data" box to be ticked in the phones settings. Regardless of wether i'm on wifi or 3g it seems to randomly update sometimes hours late... How ever if I untick the "Use packet data" box then re-tick it, the messages come straight through.
This would be fine as I can accept a minor delay but sometimes it's days at a time... I've changed firmware versions through pretty much all samsung have for the phone and all have the same issue for me.
he is on orange uk network.
running. 2.3.3
basband: I9100XXKE7
build number:GINGERBREAD.XWKF3
any ideas or thoughts would be helpful.
thanks.
Click to expand...
Click to collapse
I think some apps are not updating automatically or late for some reason, i was trying to find the cause too;/ I can live with it though mate, it may have something to do with the launcher.. Do a complete wipe and reflash of the rom and test again, if it still persists try using launcher pro, hopefully the first method will work though

bump anyone any ideas?

I had the same problem - the reason was, that I 've lost APN.
Therefore just check the APN status by
settings>wireless and network>mobile networks> access point names
if it's empty press left button (for settings) and choose "reset to default"
maybe this helps...
GOOD LUCK!
Peter

doc p said:
I had the same problem - the reason was, that I 've lost APN.
Therefore just check the APN status by
settings>wireless and network>mobile networks> access point names
if it's empty press left button (for settings) and choose "reset to default"
maybe this helps...
GOOD LUCK!
Peter
Click to expand...
Click to collapse
Thanks Peter. Resetting to default made the connection work. Thanks alot man

Related

HSDPA gets stuck

Having intermittent problems with my mobile internet and was wondering if it was the phone, other users or just plain crap signal.
Have anything between 2 to 5 bars here, hsdpa symbol on constantly but for some reason it occasionally gets stuck on the upload arrow and then the data connection freezes and wont come back on til I toggle mobile network or airplane mode.
Phone is running modaco 2.2c and latest radio on T-Mobile UK.
Hi. Been lurking around since I got my Hero, and thought it was about time I signed up to this excellent forum.
I was having exactly the same problem. Didn't know whether it was a problem with the Hero or the network/signal. I noticed that the APN settings on my Hero were different to the t-mobile site. I read around a bit and tried a few combinations of settings and eventually got it sussed.
Go to t-mobile.co.uk
Hover over "Help & Support" at the top and click "Phone Support". Click "Make the most of your mobile" and choose the G2.
Click on "Set up the phone for internet surfing" and enter the details shown there exactly in a new APN on your Hero.
The only change to those details is the password should be "pass".
This is the only APN setting i have tried that doesn't give me the original problem. Now I can browse without the 3g signal getting "stuck"
I'm using an unlocked Hero - completely stock btw.
Hope this helps. Let me know how you get on.
I've been having this very problem. That's good information, I'll give it a try.
Seems to work well. Here's the link.
thanks for pointing me there.
k i altered my settings, will test it thru day see if it improves.
Ooh, seems to be working so far. Seems I owe you a beer. Lol.
After a day or two using this 'fix' I find it the drop still happens sometimes but not as often.
TheBrit said:
After a day or two using this 'fix' I find it the drop still happens sometimes but not as often.
Click to expand...
Click to collapse
Did you change the password to "pass" ? That is the most important bit.
Changed the password lets see what happens.
quark_star said:
Did you change the password to "pass" ? That is the most important bit.
Click to expand...
Click to collapse
No. That's not the password given on the T-Mobile site.

no more internet on o2

hi guys can anyone explain why yesterday once i got settings for mobile internet on my g2 on o2 it worked a treat and today after a factory reset to sort out bad voice connections it wont connect anymore same settings but no connection ,the bad voice connection is sorted though so now i can hear clearly but no frigging internet unless by wifi WTF.the phone is not rooted as im too scared of cocking it up and bricking my phone but it is unlocked from tmobile oo didnt i do well.any help would be much apreciated...
Are the APN settings definitely still there?
Settings --> Wireless Controls --> Mobile Network Settings --> Access Point Names.
ye the settings were wiped and i have put them back in but no joy and the settings are the same as yesterday
truebiker said:
ye the settings were wiped and i have put them back in but no joy and the settings are the same as yesterday
Click to expand...
Click to collapse
Write down what you have in there for me.
name.mobile web
apn.mobile.o2.co.uk
proxy.not set
port.not set
username.web
password.password
server.not set
mmsc.not set
mmsproxy.not set
mmsport.not set
mms protocol.wap 2.0
mcc.234
mnc.10
apn type.default
these are the same as yesterday and it worked a treat but ive noticed that i have an added line of protocol that i dont remember from yesterday the wap2.0 setting but im not clued up to what any of it means to be honest but either way it dont work ...
Hmmm,... Only difference to mine is my username is mobileweb.
What ROM are you using?
sorry for the delay had to go to work but such is life huh i think it is 1.5 firmware version and 1.0.0.a6288 software version,i just changed my user name and still no good??
just to update i have just changed and run a new build on this phone(the latest 2.73.110.26)and still no internet with new apn ??
truebiker said:
just to update i have just changed and run a new build on this phone(the latest 2.73.110.26)and still no internet with new apn ??
Click to expand...
Click to collapse
OK,... This does not sound right!!!
What happens when you long press your power button, as if to turn it off?
Do you get the option for "Mobile Data" come up?
I think we're just overlooking something.
here`s one for you ive sorted the bloody thing after almost giving up ..on the settings apn type i entered default as per instruction wereas leaving the damn thing blank is what should nave been done so basiclly forget to add default and whammo staight on line and how dohh do i feel thanks anyway dude...
Shizzle!!
Haha,.... At least its sorted now.

[Q] HTC HD2 Time Problem

Hello all,
I'm having a problem with the click on my HD2.
It is a Portuguese Rom.
It's always one hour before! I tried to change the time and settings to GMT Lisbon/London, and goes fine. When I connect to the internet, and update some stuff, especially the weather, the GMT goes back to Casablanca.... meaning, 1 hour before!
I tried to change the setting in Manilla settings with now sucess.
Can someone help me?
Thanks in advance
I also had this problem some weeks ago... I corrected it by setting in the data connetion settings the option "sync time with internet" in sense settings.
Also in the start menu I had an app/button which was called "Carrier Time". It seems like it syncs it with the carrier or cell im logged in or something like that.
Are you using "My location" feature?
HansiHusten said:
I also had this problem some weeks ago... I corrected it by setting in the data connetion settings the option "sync time with internet" in sense settings.
Also in the start menu I had an app/button which was called "Carrier Time". It seems like it syncs it with the carrier or cell im logged in or something like that.
Are you using "My location" feature?
Click to expand...
Click to collapse
Hello,
Thank you for your answer. Yes i'm using my location.
I think I already got it. It's the sync time with the internet. I turned it off.
I think everything is ok now.
Thank you very much.
Time/Location Problem
Hope this is the right place for this question - I have a Telstra HD2 and live in Sydney. However, whenever I do a soft reset/hard reset the default location for time, etc reverts to Brisbane, which is in another state. Creates problems with time, especially daylight saving. I have tried changing all the usual options but with no success.
Does anyone know of any registry setting, etc that might apply. This is my second HD2 (previous one had a GPS problem and was exchanged for a new one - and still the same problem. I also noticed the demo HD2 in the Telstra store today was set to Brisbane as the default location (again, the shop is in Sydney).
Any help???
Ross202 said:
Hope this is the right place for this question - I have a Telstra HD2 and live in Sydney. However, whenever I do a soft reset/hard reset the default location for time, etc reverts to Brisbane, which is in another state. Creates problems with time, especially daylight saving. I have tried changing all the usual options but with no success.
Does anyone know of any registry setting, etc that might apply. This is my second HD2 (previous one had a GPS problem and was exchanged for a new one - and still the same problem. I also noticed the demo HD2 in the Telstra store today was set to Brisbane as the default location (again, the shop is in Sydney).
Any help???
Click to expand...
Click to collapse
As suggested above turn of sync internet time and set your time zone manually to Sydney. If you hard reset your phone you will have to this procedure again. Soft resets are fine!
Time/Location Setting Fixed
hardik119 said:
As suggested above turn of sync internet time and set your time zone manually to Sydney. If you hard reset your phone you will have to this procedure again. Soft resets are fine!
Click to expand...
Click to collapse
Thanks for the advice, I had tried the above, but with no success. However, I had also posted on the Forum for the Telstra HD2 9193 version and received the answer below from Tmorgan4 which seems to have fixed the problem so I am quoting it here for the benefit of anyone else who might have a similar problem. There are so many places that can cause a problem, the trick is to find the correct one.
Tmorgan 4 says: "I think I used to fix it via Settings Page - All Settings (down bottom right) - Personal - Phone. Under that is a GSM/UMTS Services Tab. Under Time Syncronization disable it."
Ross202 said:
Thanks for the advice, I had tried the above, but with no success. However, I had also posted on the Forum for the Telstra HD2 9193 version and received the answer below from Tmorgan4 which seems to have fixed the problem so I am quoting it here for the benefit of anyone else who might have a similar problem. There are so many places that can cause a problem, the trick is to find the correct one.
Tmorgan 4 says: "I think I used to fix it via Settings Page - All Settings (down bottom right) - Personal - Phone. Under that is a GSM/UMTS Services Tab. Under Time Syncronization disable it."
Click to expand...
Click to collapse
The problem is there are three ways to sync the time on the HD2:
1) Sync with Internet
2) Sync with telecom provider
3) Sync with Activesync
The first two options use location. If your location is incorrectly determined, disable the location service and set your location manually.
It is my experience the Telco Provider time is not so reliable
Yesterday My provider insisted it was 6:05 when actually it was 10:25.... (I now Disabled it)
Internet time / Activesync time are more reliable, if your location is correct.
Disable location service if the phone determines your location wrong.
I do not know, but I can imagine syncing through Activesync can cause problems if your computer is in a different timezone as your phone (eg, computer has London as location and phone has Amsterdam as location)
Concluding:
Four settings can influence time on your phone: Activesync, Internet Time, Telco Provider and Location services.
TimeSync2 PPC
I had the same problem. The solution I found is TimeSync2 PPC
Ross202 said:
I had also posted on the Forum for the Telstra HD2 9193 version and received the answer below from Tmorgan4 which seems to have fixed the problem so I am quoting it here for the benefit of anyone else who might have a similar problem.
Tmorgan 4 says: "I think I used to fix it via Settings Page - All Settings (down bottom right) - Personal - Phone. Under that is a GSM/UMTS Services Tab. Under Time Syncronization disable it."
Click to expand...
Click to collapse
This post fixed my incorrect time setting issue so BIG thanks for posting it, and not forgetting thanks to Tmorgan n' all
so thanks. It worked for me
Funny thing! cause i turned of "sync with internet" and used option to "automaticly decline location service" and yet, my "hour" seems to be changing RANDOMLY.. sometimes one hour ahead, sometimes two! Which is pretty nasty, cause i may have troubles waking up at the specific hour for work
new problem !!!!
hi, i have a big problem regarding the time changing , my htc hd2 goes 1 hour in front every time i make a restart , please help
I am from the UK
Running energy rom
Internet updates the time correctly but the get carrier time sends it forward one hour. It also keeps randomly going forward one hour whenever it wants! Driving me MAD
massive troubles with time in all Custom ROMs
What is the exectly problem with the time bug
I also use Energy ROM from 19.11.2010 and my time is now 3 hours ago
I disabled the 2 timesync (Provider, Network) but still have the issue
SHould I also turn of AGPS or localisation?
is there a CAB to fix that?
GreeT`s Erich
http://forum.xda-developers.com/showthread.php?t=832507
Check out this thread
Afte reading these two threads and trying out the cabs and tips...... ITS WORKED
Its been 19 hours and nothing has changed and the time is still correct

[Q] Which (sync?) app is eating GPRS? And how do I stop it?

Hi hope someone can help.
I've bought an Xperian X10 mini for my daughter. She loves it. All her friends love it. The iPhone owners want one! (Big) but.....
She is not a heavy user, and so put her on a PAYG contract. However it is running out of credit very quickly, and when I checked the usage it is nothing she is doing, but some background app that is regularly (hourly) connecting with GPRS and doing... well something, but I have no idea what :-S The info on the usage (from Orange) is (e.g.)
date & time event type dialled number/description duration/vol(Kb) cost (?)
22/05/11 19:22 GPRS ap-prepaidsessio 38.0 0.00
with the same entry every hour:22
We have tried disabling as many sync type options / apps as we can find (e.g. Timescape) but it is still happening, and is driving me up the wall.
The reason I am even more annoyed is that most of the time it is at home, and connected (apparently successfully) to our wifi, so why the hell is it using GPRS anyway when there is an active wifi conection?! :-S
I have tried everything I can think of, and short of turning it off there seems little I can do. Can anyone help please??
- Which app is doing this?
- How do I configure it to either
i) use Wifi (preferred - would rather not disable functionality if possible) or
ii) stop auto syncing every hour?
Any help very gratefully received!
Thanks in advance
T
There are a couple of apps out there that can monitor data usage per app. But so far, all those that I found require Froyo (2.2) and above. I'm guessing your using the stock SE ROM so that's 2.1.
But there is an alternative.
Dial *#*#4636#*#*
Click Usage Statistics
Click Battery history
Click the Other usage dropdown
Click network usage
That should show you which apps are using your network connection. But both wifi and 3g; at least it gives you an idea.
As to how to prevent use, you could go to each app and customize syncing options if at all possible. If you just want to block an app from using the network totally, I suggest LBE Privacy Guard, free on the market.
https://market.android.com/details?id=com.lbe.security
They have a thread here on XDA: http://forum.xda-developers.com/showthread.php?t=1091065
EDIT: BTW, the phone shouldn't be using GPRS when wifi is available. That's weird. First time I've heard of that happening.
Many thanks for the info - really useful - will check the links you've given.
On the wifi (and yes it is weird - and annoying!) could it be "connected" but without a "proper" connection? Is there some way I can check, e.g. switch off GPRS and see if can see www?
Just tried what you suggested (disconnected the internet from my wifi router, but router still on), and my X10MP didn't even attempt to connect to GPRS despite using apps which use data. The apps returned errors.
Maybe your X10M fails to connect to the wifi? I actually have no idea what's going on.
you and me both buddy!
thanks for trying tho!
I'll delete the connection anyway and try set it up again....
"no batterry usage data available"
do I need to enable something to collect it?
strafft said:
"no batterry usage data available"
do I need to enable something to collect it?
Click to expand...
Click to collapse
I didn't need to enable anything to use that. Sorry, don't know how else to help.
well it carried on despite various fiddling. so I did a factory reset.... no accounts set up no sync etc - factory reset - and it's still happening??!! so something SE/Android is doing it, but I still have no idea what? Surely I'm not the only person with this issue??!! :S :S :S
strafft said:
well it carried on despite various fiddling. so I did a factory reset.... no accounts set up no sync etc - factory reset - and it's still happening??!! so something SE/Android is doing it, but I still have no idea what? Surely I'm not the only person with this issue??!! :S :S :S
Click to expand...
Click to collapse
very simple fix, go to Settings > Wireless & Networks > Mobile Networks > uncheck Data enabled.
that way mobile data (gprs,edge,3g) is turned off and your problem is solved. If you're using stock SE software, theres a Data Traffic widget that lets you toggle the Data Enabled setting on and off easily.
Sync is not the only thing using data traffic, background apps can too, as well as some of the apps she might be using. ( some apps have adverts )
Thanks. Had also been nosing on SE site, and am obviously not the only person with this problem. I unchecked the box a few hours ago, am hoping that that cures it. I've also found anotehr PAYG plan with the same provider that has unlimited internet, so may switch to that. So one way or another will be resolved.
However I am still left annoyed. This ****** device is supposed to be under MY contorl not the other way round! Not knowing what is doing this, or (and because of this) not being able to stop it is ****** annoying! As is the fact it (whatever "it" or "they" are) is using GPRS when there is an open wifi connection!!
Ho hum - progress eh...
Well turning off the Data seems to have done the trick thanks. NOt really satisfactory not knowing what is doing it, but there we go. Thanks for all the help all
If shes not using the data at all, you can try to delete all access points - GPRS,WAP, etc. even MMS...with no APN, no connection, no access to net, no credit loss...Just go to settings-wireless networks-mobile networks-access point names-click on any of them-press menu button and choose delete...Im working for the operator so I solve this kind of problems every day :-D It is easy if you dont want to use net in mobile at all but still I think you should flash it with SEUS because your problem is weird.
That's the thing - she does use data. so want it to be enabled. but the vast majority of the time is at home with a perfectly good wifi connection, so why won't it use that?!
Anyway am swapping to a PAYG tarriff promising "free" internet, so will see how that goes.
thanks t

Three UK - No Internet Access Issue

Hey Guys,
Ever since I switched from the original branded Three UK ROM, I've had basically no internet access at all on my phone.
Everything else works flawlessly, except I can't get internet connectivity.
I installed one of the "pre-rooted" roms from the forum a few days ago (unbranded UK Rom) and the issue still exists regardless of what APN settings I use or how I go about enabling/disabling the connection.
The phone simply dosen't show any kind of GPRS/3G signal on the status bar and only shows the standard phone signal with a little "R" above it. I've tried literally everything (going to the power menu, enabling/disabling data, etc). I've tried various APN settings posted on forums, but nothing works.
What else could cause this? The thing that is frustrating is that the internet previously worked on the phone.
Cheers,
David
Sounds to me like your phone is on national roaming..untick the box in mobile network settings, i to am on 3 uk and have never had any problems, are you 100% your apn`s are right ..let us know if you need check them with mine.
it does sound to me like we will have to step by step your settings to make sure there same as mine ie...know working.
Thanks for the reply lodger, where do you enable/disable national roaming on the phone?
Can you post all your settings so I can check against mine.
Thanks for the help
davidmichaeluk said:
Thanks for the reply lodger, where do you enable/disable national roaming on the phone?
Can you post all your settings so I can check against mine.
Thanks for the help
Click to expand...
Click to collapse
Settings > Mobile Network > Data Roaming (Check or uncheck).
Have you tried flashing a different modem? Try NELP3 (Flash via CMW)

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