So today i got the dock for my TF201.
At first, the tablet wouldn't recognize the dock at all. So i let it charge a bit. Then it recognized the dock (notification tray icon saying that dock is connected), but it showed as 0% battery (weird), then it jumped up to 48%, and the cursor+keyboard worked fine.
I let it charge the rest of the way (both tablet and dock at 100%), and unplugged it and went to the other room. (not on AC power) Once again, the dock wasn't even recognized. So i rebooted, and now it was recognized again, but again reporting 0% battery, and neither the keyboard nor touchpad were responding. So I let it sit again (not on AC), and now it says dock battery is at 100%, although the touchpad, and keyboard still do not work.
Is my dock just defective, or is there something I should know?
(stock ICS, not-rooted)
if wrong section, i am sorry, i'm new here.
Check the connection to the dock...it is a tight fit and its easy to not push it all the way in.....look at the release mechanism it should be set all the way to the right.
Sent from my DROID3 using XDA App
I too have had some intermittent issues with the dock. Mine usually occur after it has been asleep for a period of time. I will have to pull it apart up to two or three times to get it to work again. Mine is always recognized but the touchpad and keyboard will not respond. I am thinking about sending it back to Amazon for a new one. I am trying to deal with it as long as I can though since they do not have any in stock at the moment.
hyperlite1604 said:
I too have had some intermittent issues with the dock. Mine usually occur after it has been asleep for a period of time. I will have to pull it apart up to two or three times to get it to work again. Mine is always recognized but the touchpad and keyboard will not respond. I am thinking about sending it back to Amazon for a new one. I am trying to deal with it as long as I can though since they do not have any in stock at the moment.
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Click to collapse
yea, now that i have done a full 8 hour charge (RTM actually worked for once ) it seems to be working fine, but that sounds like exactly what i was having.
Now the battery seems a bit off, but that is probably just my imagination at this point.
seems to be working 100% fine now. Strange, kinda just let it charge, and now it works...
Hey, I bought my tf201 yesterday (did the ics upgrade etc) and I noticed exact the same problem when I start testing the dock station. I charged both to 100% and the tab didn't recognize it... Sometimes it showed 0% than suddenly 98%... Sometimes key's did work like turning off wifi, BT. But the letters didn't. touchpad = just dead. Also the dock wasn't recognized when you look in settings > "about phone". I brought it back to the shop, they tried the dock from the one that's in the showroom. And it didn't work either, seems like there's a connection problem in the tab itself. They couldn't give me a new one because all the others were already ordered. And I need to wait 3 weeks for the nex batch so they gave back my money.
This really sucks... The tab on it's own was working well and pretty amazing performance.
Hey guys, just thought id post this to see if anyone else has experienced the same issue, no matter how long I leave my dock charging for, the max charge % it gets to is 97, the tablet part of my prime still goes to 100, and generally i leave them both in together charging. Anyone else had this? Anyone found a solution to this
Also! my dock sometimes randomly (rarely) locks and doesn't work until i unplug it and replug it in (I only decided to add this because it happened while i was typing the above text (sorry if its been brought up before >.<)
I have the Prime and dock. I have never seen those problems. I hope you figure it out.
Same issue
Same thing happens to me.
The same seemed to happen to me a few days ago being that it charges to only 98% and stops charging the dock. I decided to use much of my tablets battery before leaving in the dock to recharge from it's power cells.
after that my dock was left with around 65%+ at which I plugged it back in the wall socket to charge and it charged back up to 100%. Don't know what happen, but maybe some sort of battery charging behavior?
Anyways just thought I shared. Now its back to charging to 100% again.
CHeers.
So here's the dilemma...
Two days ago, my TF Prime stopped charging via the wall charger directly to the tablet. It recognizes that it's been plugged in however, is not showing the lightning bolt charging.
This is where it get's confusing to me. The exact same wall charger works fine on the dock and charges it successfully and to the same, the dock charges the tablet.
Anyone experiencing this or have any suggestions?
WingsAA said:
So here's the dilemma...
Two days ago, my TF Prime stopped charging via the wall charger directly to the tablet. It recognizes that it's been plugged in however, is not showing the lightning bolt charging.
This is where it get's confusing to me. The exact same wall charger works fine on the dock and charges it successfully and to the same, the dock charges the tablet.
Anyone experiencing this or have any suggestions?
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Click to collapse
I am having a similar situation myself that I am trying to track down an answer to. My tablet will charge to 100% but does not recognise that it is plugged it. I do not get the "Charging" conformation anymore or even the charging indicator on the battery in the lower right by the clock. My prime is rooted though and I am wondering if it may be a kernel glitch or something to that nature. Odd thing is it was working fine all day then when I plugged it in like any other day this started to happen. I don't even get the conformation DING.
Lostsorrow said:
I am having a similar situation myself that I am trying to track down an answer to. My tablet will charge to 100% but does not recognise that it is plugged it. I do not get the "Charging" conformation anymore or even the charging indicator on the battery in the lower right by the clock. My prime is rooted though and I am wondering if it may be a kernel glitch or something to that nature. Odd thing is it was working fine all day then when I plugged it in like any other day this started to happen. I don't even get the conformation DING.
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Click to collapse
Mine started doing the exact same finally after it started popping up the most annoying battery icon in the middle of the screen making the tablet miserable to use. This was only exaserbated by charging through the dock/keyboard which served to double the size of this same itermittent icon. I'd called Asus support to ask why it was doing this, and as they had no idea they thought it was possibly a hardware failure and recommended sending it in for examination and repair. I am now inclined to agree.
Of course this was only after I'd tried everything else including returning to factory settings, wiping out all apps and data. Soon as I rebooted from clean the icon popped back up proving it was not another application interfering. Only a few weeks later the tablet stopped charging completely except through the dock/keyboard. Before that I'd read on these forums that the OEM charger was faulty and should be replaced, so I bought another with no change. In short, it's not the charger, it's not software, it's a defect in the tablet itself. I purchased a Transformer replacement and am returning the defective tablet being as I've invested in both tablet and dock, but this time purchased a Square Trade 2 year warranty to go with it so repairs will be easier and speedy. I also called Asus back an let them know it is in fact a defect, not an isolated incident, and they should own the issue when customers call. I hope others with this problem will do the same so Asus does not think it's only my tablet and others won't suffer an unsure response. If you can send it in for repairs do so, if you can get a replacement, even better, but I personally took the added precaution of extending the warranty with additional coverage since this happened, something I normally am disinclined to do! Best of luck getting yours fixed, am sorry you got one of the lemons too.
My apologies if this has been posted previously - but I cannot seem to find anyone who has had an identical issue...
My TF201 has worked perfectly since purchased - but in the last 4-6 weeks I have started to notice issues with battery life and as I have been busy with other more pressing issues I have simply been charging it more regularly and 'ignoring' the situation. However I have now realised that the problem appears to be related to the fact that the dock is not charging the tablet from it's battery reserve when the tablet is running low.
I have also noticed that when charging the unit it never gets a 'green' fully charged light on the dock and simply remains 'amber' irrelevant of how long it is left charging...
I have tried the 'cold boot' ('volume down' and power button for more than 12 seconds etc.) - which does initiate the cold boot but does appear to resolve the issue...
I have always charged both items docked and only use the original charger...
I have the same issue which started around the same time. I have also noticed that my dock is not charging although the tablet will while connected to the dock. The dock was at full battery when I noticed it was no longer transferring power to the tablet as the tablets battery got low. Now the dock is around 90% and does not increase regardless of how long it is left on charge. I have tried charging the dock by itself as well; still no luck. The tablet does indicate the dock is connected and the keyboard still funcions. This appears to be an issue with the dock battery being unable to transfer power whether from the plug or to the tablet. Any advise as to what to troubleshoot next would be appreciated.
Just started seeing the same symptoms this week. Guess this device is reaching the end of its road...
s44 said:
Just started seeing the same symptoms this week. Guess this device is reaching the end of its road...
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I'm having the same issue, too.
I just noticed the same behavior this past week, after having owned the tablet+dock for almost two years with no problems.
The tablet just drains completely whether it's docked or not. The dock is holding a steady 77% charge but does not transfer this charge to the tablet when it's docked. The tablet charges normally when plugged in directly to the wall (using the original charger) or when docked and the dock is plugged in to the wall. The keyboard continues to function normally.
I haven't received any system updates recently either, so I can't think of anything that has changed in the software configuration to make this happen suddenly. Glad that it's happening to other folks and not just me! Has anyone tried a factory reset?
Update: tried the factory reset, but it didn't help.
I found some discussion over on the Transformer Forums, but unfortunately I can't post a link to it. Search google for "transformer forums faq definitive thread battery" to find it.
See for example comments #335, #340, #345-353.
The first post in that thread suggests a couple of things to try, including popping the charger into the freezer (I kid you not), doing a cold boot with the dock attached, and trickle-charging the dock off a PC's USB port. If all that fails, they say to contact ASUS for a warranty repair because it's probably a hardware fault.
I've tried all of those except the trickle-charge, and in addition tried a factory reset. I also opened up the dock, disconnected the battery and reconnected it, and reseated some of the other connectors on the board. Nothing has helped.
My dock is out of warranty (it's two years old) so I suppose that's the end of the road.
Same problem
I have a TF201 with dock that worked perfectly until mid October or maybe early November. After not finding a solution online and talking to ASUS several times I sent in my tablet and dock to have it repaird as they said it was a hardware problem. ASUS wanted nearly $300 to replace the motherboard! I said thank you, but please send it back. I don't believe there is motherboard problem because it is too much of a coincidence that this proble started after receiving the GPS dongle and trying it on the TF201.
The symptoms are
1. the dock doesn't fully charge
2. the tablet will not charge from the dock
3. The tablet will fully charge when the charger is plugged into the dock
Any suggestions are really appreciated. I have done cold boots, with and without the dock.
thanks
oldlawngnome said:
I have a TF201 with dock that worked perfectly until mid October or maybe early November. After not finding a solution online and talking to ASUS several times I sent in my tablet and dock to have it repaird as they said it was a hardware problem. ASUS wanted nearly $300 to replace the motherboard! I said thank you, but please send it back. I don't believe there is motherboard problem because it is too much of a coincidence that this proble started after receiving the GPS dongle and trying it on the TF201.
The symptoms are
1. the dock doesn't fully charge
2. the tablet will not charge from the dock
3. The tablet will fully charge when the charger is plugged into the dock
Any suggestions are really appreciated. I have done cold boots, with and without the dock.
thanks
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Click to collapse
Seeing the same symptoms here. Why on earth would they want to replace the motherboard? The tablet appears to be working just fine, it's the dock that's apparently screwed. And $300? Are they out of their ever-lovin' minds? So, were you out shipping one way, or two, if you don't mind my asking?
My solution was to buy a Note 10.1 2014.
Happening to me too:
Post copied from thread I made in error:
After suffering with stock jellybean on my Prime I decided to take the plunge and flash a custom rom.
I followed Matt Hill's guide on unlocking the bootloader and saving my back-ups. That went without a hitch. I then wanted to install the Hairybean 2.3.1 ROM but was still on flatline. I then flashed TWRP 2.5 and then again followed the hairybean install instructions to the letter. I used their supplied bootloader. That also went without a hitch and the Prime itself is running extremely well and I'm loving the new smoothness. When turning the machine on the Prime wanted to update the firmware on it which I declined. When I rebooted, it decided to update anyway. Still. Worked fine and was still silky smooth.
However. I have now noticed that my dock refuses to charge. If I plug the adapter into the dock and attach the tablet to the dock, the tablet will charge but the dock refuses to (even if the tablet is at 100%). I have tried removing the tablet and charging the dock on its own but it refuses. The light comes on the side, but doesn't indicate it is charging. Whats odd, is that when I plug the charger into the tablet and dock together, the widget shows the battery of the dock charges for a second, before then deciding not to. My tablet is at 100% but the dock is stuck at 16%.
Any ideas what might be causing this? Or how I can resolve it?
Thank you!
Volumex1 said:
My apologies if this has been posted previously - but I cannot seem to find anyone who has had an identical issue...
My TF201 has worked perfectly since purchased - but in the last 4-6 weeks I have started to notice issues with battery life and as I have been busy with other more pressing issues I have simply been charging it more regularly and 'ignoring' the situation. However I have now realised that the problem appears to be related to the fact that the dock is not charging the tablet from it's battery reserve when the tablet is running low.
I have also noticed that when charging the unit it never gets a 'green' fully charged light on the dock and simply remains 'amber' irrelevant of how long it is left charging...
I have tried the 'cold boot' ('volume down' and power button for more than 12 seconds etc.) - which does initiate the cold boot but does appear to resolve the issue...
I have always charged both items docked and only use the original charger...
Click to expand...
Click to collapse
Facing the same problem. Tablet charges fine while connected to dock, but dock fails to charge. Steady at 5%. It continuously flashes amber light when charger is plugged in. Tablet is out of warranty (about 20 months old), so not sure what to do.
has anyone found a fix for this? mine is doing the same thing dock doesnt seem to be doing its job by powering the tablet really love my prime dont want to have to go and buy a new tablet just because the dock wont charge it.
My wife and I own a TF201 and have found that out of the 2 chargers, only 1 works to charge the tablets now and the other doesn't, and it's all in the actual plug, not the cable.
I've tried a bunch of other android and USB plugs and nothing works to charge them at all.
Have been looking at getting a genuine replacement charger for it so that we can charge both at the same time instead of sharing, but it works for the moment.
You might want to try a new charger too?
Same problem
[Exactly the same problems. TF201 Keyboard won't charge although the tablet does charge when power plugged into keyboard - but to only 99%. When plugged in directly, it happily charges to 100%, therefore the assumption is that the tablet is working fine. The keyboard won't charge at all under any circumstances and it is now down to 43% charge left - Aaaagh!
Crazy thing is that my partner's TF301 is now exhibiting the same symptoms!
I, too, contacted ASUS and they informed me it would cost £45 + VAT just to inspect the 201 and then cost ??? for repair.
Reading the other forum entries it almost sounds as if ASUS have fitted an obsolescence chip!! Just too many coincidences here.
My response: I've recently bought a new ASUS Windows 8 Transformer - I must be mad!
I recently got this same problem, with the classic symptoms:
1. the dock won't charge
2. the tablet will not charge from the dock
3. only the tablet will charge when the tablet is docked and the charger is plugged into the dock
I tried all the tricks I could find on the interweb - cold boots, trickle charging overnight, I even put my charger in the freezer. I even tried a custom ROM (ok, I was planning to do that anyway )
ASUS wanted £45 just to look at it, so I took the plunge and ordered a new dock battery for £30 off ebay (shipped from china). It took a few weeks to arrive, but it has solved the problem! It's a 15 minute job to swap it over, and as I write this, the dock is now charging!!! :good:
If anyone else wants to try it, the dock battery code for my UK model is C21-TF201D. You will need a small phillips head screwdriver and a small Torx star screwdriver to get the dock apart, but it's easy enough. There are tutorials on youtube and plenty of how-to's out there.
So between a battery and a new ROM, it feels like a new tablet again!! :good:
Same Problem + bulging
I have the same problem with my keyboard dock. Now the dock looks bulging in the middle, I think because of the battery. Other functions except charging still works. I cannot flip close tablet and dock attached because of the bulging.
Since the waranty is over, is it possible the dock still works without battery (if I remove the battery)? I'm afraid the battery will explode if I keep using it in this condition. If this is possible maybe I will ask ASUS Service Center to remove the battery since I don't want pay extra money to replace the battery, last time they said its about 85 USD.
Dock registers to tablet, I can see battery level.
Dock Battery is not charging
Dock battery is discharging slowly
It's possible to charge tablet through Dock
I guess something is broken inside so I'm going to open it. I've seen many videos but they are not helpful in this case.
Does someone have experience? Is it possible that battery pack is broken itself?
Qermit said:
Dock registers to tablet, I can see battery level.
Dock Battery is not charging
Dock battery is discharging slowly
It's possible to charge tablet through Dock
I guess something is broken inside so I'm going to open it. I've seen many videos but they are not helpful in this case.
Does someone have experience? Is it possible that battery pack is broken itself?
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Heyy have you opened it up? I am thinking about the same but currently, i have no idea what i would do with it
lukashino said:
Heyy have you opened it up? I am thinking about the same but currently, i have no idea what i would do with it
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Click to collapse
Yes. I just removed the battery and closed it again without it.
It's look like 2 batteries/cells are good itself but internal controller is brkoen somehow.
Hello all.
I was wondering if there is a way of manually allowing this or not.
I was on a older version of the Crombi rom which seemed to allow this to work.
I have since updated to the latest and tried a few other different roms and it will only seem to charge out now it the tablet/dock is open and screen is on.
I would be fine if it would charge even if the tablet is open but screen off.
There are times where I only have the charger for the tablet and can borrow a usb cable and I became accustom to charging my phone that way.
Any ideas would be greatly appreciated.
Thank you
thats a bit strange, as I can charge both the tablet and dock together with it shut on mine..
does the dock charge by itself?
does the tablet charge by itself?
does the tablet accept charge from dock when Tablet is plugged into dock and shut?
(easy to test this one.. check % before and after on both and compare... say after 1/2 hour and see if there is a difference...as Dock should discharge in to Tablet, then stop once tablet is full and then you should only get deep sleep lossage....)
Yeah the tablet and the dock all charge okay.
I was trying to use the usb from the dock to charge my phone while it's closed.
When I'm out I watch stuff on the tablet and charge it and go to sleep and close the tablet and dock. But when I do that, it stops charging the phone I have plugged into that usb connection on the dock.
Right..understand..
The dock is going into full shut down/tablet is going into full shut down
..which most of us want.. This will be kernel based..
As while it would be good say on a long trip to be able to use the dock as an external battery top up device for phones..I don't think the Asus docks have ever been that smart..
Only thing I can think off is that you set WiFi to always on..thus the tablet is not going to go into the deep mode for some time after shut down..
You could ask in the grimlock kernel thread on the setting in the kernel on the expected time that it is set...
Okay I'll give that a shot.
I am already using grim lock anyway