[Q] Strange screen problem - Thunderbolt Q&A, Help & Troubleshooting

Hey, I was just playing with my phone this morning and noticed a strange problem... The top part of my screen, just under the notification bar, does not respond when touched, if an app is running. For example, I cannot hit the location/search/layers button in gmaps, or the search button in market (this is only in portrait mode btw), but on the main screen, it responds just fine. This problem did not exist yesterday either, and I have already tried rebooting, and that did not fix it...

Might want to provide a bit more info if you want help.
I.e. What rom are you using, what kernel, any speedtweaks, etc.

Oops, sorry, it just seemed to fix itself randomly, but I am running CM7 1.2/MR2 radio, no other tweaks, just in case anyone else has the same issue in the future...

NoHesHere said:
Hey, I was just playing with my phone this morning and noticed a strange problem... The top part of my screen, just under the notification bar, does not respond when touched, if an app is running. For example, I cannot hit the location/search/layers button in gmaps, or the search button in market (this is only in portrait mode btw), but on the main screen, it responds just fine. This problem did not exist yesterday either, and I have already tried rebooting, and that did not fix it...
Click to expand...
Click to collapse
Im hoping it was just a fluke for you, but keep an eye on the issue, if it happens more it would sound like you could have a bad digitizer (its what controls the touch screen)

So it happened again today, not sure what set it off, but this time it wasn't just the top part of the screen. Phantom presses would happen, the notification bar would go halfway down and then pop right back up, the 4 buttons on the bottom wouldn't respond... I did a battery pull, and it seems to have fixed it for now, should I be contacting verizon to replace this one? It is a replacement of my original one (which bricked)...

Related

Current Bugs

Lets use this thread to list any bugs or problems we have come across.
By request of "test878", here is a list of all bugs in this thread. Did my best to add everything. If I missed something, or if anything I posted isnt considered a bug, please let me know and I will update. Lets first start off with the most important bug...
I can't seem to install Cyanogenmod7 at all and the bootloader is tied up pretty tight.
Anyone noticing any graphics lines in their widgets? Im getting some kind of glitch over my Youtube widget, and my Twitter widget. Update: Rebooting fixed it for now, will update if it comes back.
When I reboot the phone, all my apps that are on my sd card icons don't show up. I just get the generic green android icon. I tried messing with fastboot, didn't seem to help.
But my biggest bug and very noticeable problem is that the camera will freeze. This happens a lot. The picture will snap, the preview will come up and stay there. The phone is not frozen because I can hit the home button, but the camera will still be stuck on the same preview even after I hit the icon. Eventually stops after opening it several times. No restart required.
when you have the headphone jack plugged in, and you try to reboot the phone tries to reboot bug hangs with black screen. pressing the power button in any number of ways does nothing but turn the back light off and on (the screen displays nothing)
I have the 100% wake lock issue, its really pudding me off! Does anyone else have this??
WiFi will randomly (not really, it's easily replicated) drop out when connected to a Bluetooth headset, and will not turn back on unless you switch to handset or speakerphone mode.
I am having trouble with the clock/weather widget. It will not find my location for the weather
After said restart and another after it, when spinning thru the different windows, it shows all of the screen with widgets on them as blank until you stop on the different screens.
apps that I put in folders on the rosie and then later remove from said folder somehow show back up in that folder randomly.
HTC trace kb only works the first time or two, then stops working, even though it's still on in settings. Works again if you disable and the re enable, but fails the same way right after.
I think that the sync icon sticking is caused by HTC Watch. As soon as I deleted my account in the app and rebooted it unstuck.
The sizes are off in some apps because of the lcd density.
The notification light for gTalk is still flashing when after you open and reply to a message. To get it to stop, you have to back all the way out of gTalk, and go back to the message you just received.
Phone hard locks on Youtube after playing 3D videos. Screen turns off and capacitive buttons stay lit. Had to pull battery out to reset the phone. Happened on 2 different Evo 3Ds.
Camera goes to/defaults to 2D mode, despite the switch being in 3D mode
The music player is messed up for me with artists that have multiple albums.
When i send a message to someone it shows a green dot in the message app like i received a new message but it was just my message i sent
WIFI will not connect to a corporate secured network after reboot. I have to 'forget' the network, and start from scratch, each and every time.
Noticed when you snooze a calendar alert from the lock screen, it never re-alerts you, it acts like you dismiss it.
Seems the notification sound i have set does not play for my exchange mail. Plays for new gmail, but when new exchange mail comes it, it plays the 'Alpha' tone.
I set up my personal email last night using IMAP. On the lock screen it shows I have 99+ unread emails but on the home screen and in the email section its showing no unread emails.
I'm having a problem with Exchange. In People, the contacts can't be viewed Last Name, First Name, no matter how I try to configure the View settings.
I have had an issue with the camera freezing up on me. I'll take a pic, try to share, and it freezes. Hit the home button and it will respond.
my Yahoo! email won't show ANY of my mail using the native client.
3D will stop working in everything but the camera and gallery. Youtube won't play anything in 3D (just displays 2d), and The Green Hornet won't play in 3D. A reboot fixes it temporarily.
Can't get watchESPN to actually play video.
Anyone having problems with the home button not responding? I have to turn the phone off and then back on before it responds.
When on 3G, the youtube app does not function well. It plays random videos contrary to what you selected to view.
I had a weird bug where the lockscreen was black from about the middle of the LCD screen all the way down, and the top half of the screen was the ring to unlock and my 4 icons. Thing is, I couldn't unlock the screen, or open any of the apps. I tried sleeping the screen on and off, didn't fix it. Finally did a battery pull and that fixed it.
I noticed that when you plug the phone in to charge it always seems to kick the brightness up to the max and you have to turn it down.
the watch (green hornet) app has suddenly stopped displaying 3d.
I'm having an issue where there is a popping sound before the start of any audio. It happens whether i'm starting a text or listening to any audio. It may be an issue with my phone specifically.
Since the OTA I have started having random touchscreen issues such as the touchscreen being completely unresponsive.
Also I will touch on a certain app and another app will start instead.
Another bug when phone is in landscape mode the keyboard calibration tool doesn't show up as an option.
Sometime when I try to press the screen nothing respond in sorting place or move. Also when i restart the phone the phone don't power back up I have to turn it on normal.
Brightness problem. I have my brightness set very low, but when I use the 3d camera to take some pictures, the brightness seems to reset to full brightness. Soon as I go back in display settings and touch the slider just the slightest, it fixes itself.
When I make a call the earpiece seems to go quiet when ringing and then turns up as well. It's like the ringing is fading in and out when I'm making a call.
Download app from Market (FeedR and Currency Exchange) the last two days. Apps installed okay, but when tap to launch app (Both apps), the screen went black, none of the capacitive buttons nor the power button will awake the phone. Have to do a battery pull.
I was watching a Youtube video in 3D and had an incoming call. The screen went black immediately and I had no way of answering the phone, and I got no response from any of the capacitive buttons or power button. I missed the call, and the screen remained black with still no response from the buttons. Eventually I tried the camera button and it worked. Camera app launched and I had full control over the phone again.
phone reboots when i take out usb cable
I just noticed that the Weather Lock Screen doesn't display 3-digit temperatures correctly.
The music player pause and skip forward buttons show a pressed state at all times.
I cant even see the green hornet every time i go to it or to htc watch it tell me i need to update my software and i already did that. And after I tried it again it tell me there is no more software updates for the phone.
When you click on the power button and select restart, it actually shuts down the phone and you have to power it back on.
So I was on the phone today when my battery died and my phone shut off. I went to charge it using my car charger, and the light did not come on. Waited till I got home to try my normal charger, same thing. Decided to take the battery out and now it works fine. Not sure what happened, guess its a.....bug.
I'd appreciate it if anyone can confirm a bug in the calculator app. When I open it, the entire app is huge, its not formatted properly.
Apperantly screen is not big enough to read triple digit temperatures.
top half of the screen stops responding at times, usually after using one of the sprint or HTC apps. pulling the battery and restarting fixed this, cant select power off as it is in the top half of the screen
In the stock messaging app, when using a signature it always saves a blank message as a draft after sending original message.
I've been having random bugs like my screen going black or 3D/2D not turning on off correctly but most of it is stuff that can be corrected easily. The most noticable one I've notices so far is where everything on the lockscreen(background and all) is smushed in the top half of the screen but you still have to drag it up from the bottom to unlock.
about 40% of the time I turn the screen off on my phone, the screen will turn itself back on a second later without me touching anything. Turning it off a second time always keeps it off.
Sometimes, my music will start playing on its own, even though no music player is open
I also have experienced the SD card items Icons not showing up after reboot. Also see the Force Close Pandora pop up when I have not even activated it. Good to know they're looking into it.
My sms messages which were recieved within an hour of rebooting and read, are remarked as unread after a reboot. Annoying.
Seams like some sort of data shadowing.
I just started up my camera and there were horizontal (in landscape mode) green static lines (about 1/8 in thick) across the screen. About 10 which were equally spaced from each other and I could still see what the camera was pointing at. It would not go away even as I switched between video and still, portrait and landscape.
I just started up my camera and there were horizontal (in landscape mode) green static lines (about 1/8 in thick) across the screen. About 10 which were equally spaced from each other and I could still see what the camera was pointing at. It would not go away even as I switched between video and still, portrait and landscape. I have not tried any of the Fr3vo stuff so I am fully stock and on the .7 OTA. I rebooted the phone and it is gone.
When I pause the music player in the middle of a track, go off and do stuff in other apps or in the real world, then come back, often the music player has reset to the beginning of the track.
In the browser, drop-down lists don't work on some sites.
My icons are also changing back to the default green android for apps placed in a folder.
If I'm in the camera in 3D mode then put my phone to sleep using the power button, then press the power button to bring it out of sleep, the unlock screen has the parallax 3D on. The lock screen isn't in 3D of course, but you can see the distortion as if it were stuck in 3D mode. Unlocking your phone fixes this.
twice now I've had my phone just shut off. Not reboot. I go to turn the screen on and nothing happens. I hold the power button down and the HTC splash pops up and the phone boots.
Notification bar just disappears every once in awhile. Have the restart the phone to get it back.
DozeBeatS said:
Lets use this thread to list any bugs or problems you have come across.
Right now I am unable to connect to HTC Sense. When I make an accuount and it attempts to connect, I get an error.
Click to expand...
Click to collapse
I was able to connect to HTC Sense.
Started up Spiderman 3D. Played for a minute. Hit the home key. I was at the Sense UI but it was trying to display everything in 3D. Had to go back into Spiderman and quit normally and everything worked fine again
Got it working by visiting Htcsense.com to make an account.
I can't seem to install Cyanogenmod7 at all and the bootloader is tied up pretty tight.
daneurysm said:
I can't seem to install Cyanogenmod7 at all and the bootloader is tied up pretty tight.
Click to expand...
Click to collapse
lol, only time will tell
Anyone noticing any graphics lines in their widgets? Im getting some kind of glitch over my Youtube widget, and my Twitter widget.
Update: Rebooting fixed it for now, will update if it comes back.
On your lock screen if you remove the Phone icon it's not in the list to add it back again if you wanted it on the lock screen
kingakuma said:
On your lock screen if you remove the Phone icon it's not in the list to add it back again if you wanted it on the lock screen
Click to expand...
Click to collapse
Did you take the OTA update?
Try a hard reset that should fix it
animal7296 said:
Did you take the OTA update?
Try a hard reset that should fix it
Click to expand...
Click to collapse
Yeah i did the Over the AIR update, it's not a big deal for me, just something i noticed, that was missing when choosing what apps you want in the lock screen bar
Still can't DL anything manually from the Market. I talked with Bonnie from CNET who did the review from them and she said the market was working on her review model.
I just got another OTA update when I booted back up. Maybe this fixes it? (I got a OTA when I first activated it this morning)
>another OTA
>implying it's THE OTA
i-l-l said:
Still can't DL anything manually from the Market. I talked with Bonnie from CNET who did the review from them and she said the market was working on her review model.
I just got another OTA update when I booted back up. Maybe this fixes it? (I got a OTA when I first activated it this morning)
Click to expand...
Click to collapse
activation was the prl, profile and firmware update, not the OS update
i charged my phone, and it stayed red and it doesnt goto green when full
sfld said:
i charged my phone, and it stayed red and it doesnt goto green when full
Click to expand...
Click to collapse
just because it shows in the battery as 100% doesn't mean it's truly 100% battery, i installed Battery Time lite, the OS showed the battery at 60% but battery time showed the batter at 53%, so you could be just a little impatient
kingakuma said:
just because it shows in the battery as 100% doesn't mean it's truly 100% battery, i installed Battery Time lite, the OS showed the battery at 60% but battery time showed the batter at 53%, so you could be just a little impatient
Click to expand...
Click to collapse
lol no the battery meter stopped moving, it was full.
however it didnt change to green at all. Gotta let it die again and try once more, but there was another guy who had it happen also
anyone confirm they got a green light?
kingakuma said:
activation was the prl, profile and firmware update, not the OS update
Click to expand...
Click to collapse
weird. I had the same message pop up after activation. I couldn't use data after activation until I updated the profile myself.
yesssssss I can DL stuff from the market now!
sfld said:
lol no the battery meter stopped moving, it was full.
however it didnt change to green at all. Gotta let it die again and try once more, but there was another guy who had it happen also
anyone confirm they got a green light?
Click to expand...
Click to collapse
you do realize that when the bar reaches the 100% mark the animations stop but it's still charging, once it reaches over the 90% the battery meter shows 100% when in fact it could be 91%
kingakuma said:
you do realize that when the bar reaches the 100% mark the animations stop but it's still charging, once it reaches over the 90% the battery meter shows 100% when in fact it could be 91%
Click to expand...
Click to collapse
its safe to say if the phone came shipped 50 percent, and charged for over 2 hours without changing led colors, somethings up lol
My 3G and 4G keep cutting out on me.
someone mentioned this but this is HUGE. The phone icon disappeared off the lock screen and the icon is gone from the apps menu.

[Q] Very odd screen tearing/flickering

I've begun to have very odd screen tearing, I'll try to describe it the best I can, as I haven't been able to get a proper screenshot of it happening, and I hope someone can help me out
Almost all the time the bottom bar, where the nav buttons and notifications are, will "jump" up and down about 1-2 pixels. It didn't notice it much at first, but it's really starting to annoy me.
When I play music, play any kind of game, open the gallery, the left side of my screen (about 1-2 cm) will start flickering and tear the picture.
When in gallery and swiping from picture to picture, the flickering/tear will start, but when just looking at a picture (aka nothing moving on the screen), it will stop completely.
The left side flicker/tear covers all the way from the top to the bottom, including the nav "back" button. The home and recent apps aren't affected.
Most of the screen flicker/tear stops when I'm just on my homescreens, the only part still affected by it is the "back" nav button.
It never happens when i'm in the browser (i use ICS Browser+).
I've tried restarting the device many times, I've tried turning it off and letting it rest for 24 hours, turned it on and within 5min it started again.
I haven't tried factory reset yet, since I wanted to check if it was fixable without doing so.
I'm currently running "almost" stock .28 update, rooted (not unlocked), I edited the SystemUI.apk, the keyboard layout for the dock and the bootanimation.
I hope someone can help me out
- Moon
PS: It isn't the old "recent apps" screen tear, it never affects recent apps.
You're experience what nearly everyone hear has experienced. Sometimes it'll fix itself, sometimes I have to reboot. So far, there's nothing you can do about it.

[Q] HTC Amaze Screen Goes Black After Ending Phone Call

I have Speed Rom 5.1 on my Amaze. When I am finished with a call, the screen stays black. I try to hit the power button, but nothing happens. I have to remove my battery in order to reboot. Can someone shed some light on why this happening? I am thinking that it may have something to do with my CPU Tuner settings, but I am not sure.
mrcash101 said:
I have Speed Rom 5.1 on my Amaze. When I am finished with a call, the screen stays black. I try to hit the power button, but nothing happens. I have to remove my battery in order to reboot. Can someone shed some light on why this happening? I am thinking that it may have something to do with my CPU Tuner settings, but I am not sure.
Click to expand...
Click to collapse
Probably that or a bad flash, just reflash, see if it solves the issue.
Most likely it's something simple, like an issue with your proximity sensor. I know there was an app that could calibrate that but I forgot what the app was.
Stock Rom - Black screen while phoning
There is a similar problem on my wife's phone with a stock rom (not rooted Amaze from T-Mobile). When making or accepting a call, the screen will instantly go off even without leaning the phone against anything and won't turn on unless the power button is pressed. Sometimes the screen would turn on by itself after a while after the other phone was hanged.
I've downloaded AndroSensor app: the proximity value does't change even when touching the area near the earpiece. It keeps showing ( 0.5mA ) 3.5 in.
I've found a thread which is there since april 2012 and describes quite a similar problem.
okay.. i just the original post date for this thread.. please don't bring back threads that are 6 month's old which issues might have been solved already since no ones been posting in it for 6 months...
(anyways) this is what i was gonna say
on my current s3 when my phone is placed to my ear it cuts off the display.. and if you pass your hand anywhere near the sensor's to the top near the camera it cuts off the display.. maybe there's a feature like that enabled on the stock rom also.. or you could possible check with the system settings to see "screen" on/off settings in display or power saving mode.. or something...
Thanks for the answer. I didn't notice that the thread was that old. I think I will keep up a newer one. But the current issue isn't likely to have been solved.
The problem doesn't seem to be triggered by wrong sensor measures (because the screen will go off even after disabling the sensor) nor does it depend on the rom version (same thing on the CM10).
Resolved:
It will sound stupid but I have found a simple solution:
I have just wiped the screen in the upper left corner where the proximity sensor is located and it started behaving normally. Though I don't use any protection tape on the screen it seem to have become less sensitive because of mud or sweat.

odd issue with the keyboard on S2

I have a galaxy s2 running ICS (but the issue occurred) and I have a very odd issue with the keyboard that I am hoping someone could help me with. I have searched around but did not find anything already posted.
A short while ago, my screen broke and I had it replaced, good as new. Well almost. When ever I use the messaging app, or another type of app like that (Whats App for example), when you are composing a new message, and the textbox is shrunk down to one line at the bottom of the screen, there appears to be no input detected on that part of the screen, the send button (on the right hand side) works, and the other controls all work fine, just not the textbox.
So I figured that when the screen broke, it messed up that part of the screen, but other apps that have controls in that region (such as the camera app that has the photo button, or the lock screen with the emergency call button) all work 100%.
Its just textboxes at the bottom of the screen that do not seem to accept touch events. VERY odd.
Has anyone seen this before or know of a few tests/checks I can do. I am a new-ish user to Android.
xkram said:
I have a galaxy s2 running ICS (but the issue occurred) and I have a very odd issue with the keyboard that I am hoping someone could help me with. I have searched around but did not find anything already posted.
A short while ago, my screen broke and I had it replaced, good as new. Well almost. When ever I use the messaging app, or another type of app like that (Whats App for example), when you are composing a new message, and the textbox is shrunk down to one line at the bottom of the screen, there appears to be no input detected on that part of the screen, the send button (on the right hand side) works, and the other controls all work fine, just not the textbox.
So I figured that when the screen broke, it messed up that part of the screen, but other apps that have controls in that region (such as the camera app that has the photo button, or the lock screen with the emergency call button) all work 100%.
Its just textboxes at the bottom of the screen that do not seem to accept touch events. VERY odd.
Has anyone seen this before or know of a few tests/checks I can do. I am a new-ish user to Android.
Click to expand...
Click to collapse
This really sounds anoying but i know several issues quiet close to yours.
For instance sometimes on my sgs+ one side of the screen....in many cases the top side does not recognize any touching by me...
after loocking and afterwards aunlocking the phone everythings allright again...
i would suggest you to try to install a thirdparty keyboard from the play store.
if this doenstn work.....well maybee try another rom but i would send it to samsung to get a new phone...cus errors caused by wrong placed hardware are always comming back
fare well my friend

Unresponsive touch screen.

Got it quite a few times now. I cant knock on, second screen wont scroll. Turn screen on cant unlock. Have to toggle on and off a few times or just leave it alone for a while and try again.. It doesnt respond to touches at all. Anyone else?
It's happened to me a few times as well, usually when my alarm is going off so it's doubly annoying because i can't hit snooze. I usually end up pulling the battery out for a second, but I really hope they're working on a fix for this.
I just noticed this problem today as well.
I have the AT&T model.
The top left corner of the screen (right below the double cameras) was not responsive at all until I restarted the phone.
Not sure what caused this issue.
The top left off The screen has been unresponsive a number of times. A restart works for a few hours. Then it stops working again...
clockcycle said:
Got it quite a few times now. I cant knock on, second screen wont scroll. Turn screen on cant unlock. Have to toggle on and off a few times or just leave it alone for a while and try again.. It doesnt respond to touches at all. Anyone else?
Click to expand...
Click to collapse
I'm having an issue with the touch screen in the corners. Top left and bottom right are unresponsive at times, rendering the backspace button on my keyboard useless from time to time, and also won't let me start chrome from my home screen (my rightmost icon in the bottom row). On the top left, it prevents me from hitting the back button in gmail and other apps. Super annoying.
I didn't see any articles about it or find the unresponsiveness noted in any other reviews, have had the phone about 2 months now. I'm also not sure if recalibrating the screen would help since that is not in the default settings (maybe it is In the hidden menu?)
I have the T-Mobile V10.
Are any of you guys using Nova Launcher?
This started happening to me as well. I thought it was an issue with giving Nova Launcher root permission however the issue came back. There is a thread on the reddit as well with people having the same issue. I've been in contact with T-Mobile as well as LG. I'll update if I find anything else.
Sent from my LG-H901 using Tapatalk
Could we include carrier and what launcher, even if it's stock.
I ask because there's got to be a common denominator and I'm guessing it's going to be a combo - and with more info we'll be able to figure out the issue.
It can only help.
I just had this for the first time and only once during typing in whatsapp. I'm using a whatsapp mod.
which i believe is the cause for mine. i had to click the power button and then turn it on again to work, after that no problem anymore.
Same problem. I have the Verizon lg v10 stock. The left too corner under the cameras goes dead and won't respond until I reboot. After reboot all is fine for a few hours, then boom, it happens again.
I thought it was an issue with just my phone cuz I couldn't find anything about it, went to Verizon for the 14 day worry free guarantee, got a brand new one out of the wrapper, all was fine for a day, then same issue.
Same issue here. The upper left corner of my screen will become unresponsive at times and the only thing to fix it is a reboot. I have AT&T stock V10.
Not just an LG issue.
I have a ZTE ZMAX. In the last few days it is doing the same thing. The dead spot in the top left follows the rotation of the screen. I have done a factory reset and problem returned. Seems like its a problem for many phones. It happens with the original launcher and Zeam launcher as well. It would be great if someone figured this out.
I have the same issue with my verizon v10, i have not found out the cause but i did find something that works for me. I reset my app preferences in application manager and everything went back to normal and no issues since. Hope this helps
@jstringn1 thanks for the info I'll try it out.
Honestly it's sounding like and android issue.
Hopefully Google addresses it soon.
SAME. Just bought the V10 on Sunday and I've already noticed the same thing; the upper left hand side of the screen is unresponsive. It seems to ONLY be for certain things though. Stupidly I rebooted to fix it before I fully tested that theory, but I think it's only with certain things. For example, when I open GoogleMaps, I can't hit the "Menu" button in the top right hand side. But if I close the app and go to a screen where I have an App in that same corner, tapping on it seems to open it right up. I hope that info helps to troubleshoot....because I'm ready to take this phone back....but not before I post my review on my YouTube channel.
@jstring I just tried your suggestions. Seems to be ok thus far, but I'll check back in with you all later to let you know if the issue has come back. Because a reboot fixes too...but only temporarily. We'll see.
jstringn1 said:
I have the same issue with my verizon v10, i have not found out the cause but i did find something that works for me. I reset my app preferences in application manager and everything went back to normal and no issues since. Hope this helps
Click to expand...
Click to collapse
Did you go to Settings -> Device -> Apps -> Downloaded -> More Options (three dots) -> Reset app preferences?
If so, I tried this , but the top left corner of the screen is still unresponsive.
I also completed reset my phone to factory. No Nova launcher or anything else.
Really puzzled here.....
New findings:
Every time when I open the LG music app (the purple one that came preinstalled), it will trigger the issue. (Please try this on your phone and post your findings )
same issue here
the bttom right is not responsive
and i need to restart it every now and then
i am using it without any mods
but
any one would relate this issue with the latest update as as far as i remeber it showed only after the software update
my software version is
V10 ame xx
I think it started happening after I got the AT&T update. Didn't think it was related, since Verizon V10 has the issues too.
Same here
Verizon
stock
Nova Launcher
Top left unresponsive, follows on rotate
Reboot fixes for a few hours
cHiLLyWiLLy78 said:
Verizon
stock
Nova Launcher
Top left unresponsive, follows on rotate
Reboot fixes for a few hours
Click to expand...
Click to collapse
Did your phone get an update from Verizon recently?
v10 AT&T, has the issue. Using NOVA Launcher. Willing to change launchers if I can use that back button.

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