'Google Talk authentication failed' error - Atrix 4G Q&A, Help & Troubleshooting

I just got my Atrix yesterday, I seem to have the issue where it wont successfully log in to google talk which also means that I cant download apps. I've tried making a new account which also failed to work. Are there any ideas out there for how I could fix it?

Can anybody help me?

I had the same problem and figured out that it was Droid Wall keeping Gtalk from connecting. Make sure Talk can access the network freely.
Sent from my Nexus S using XDA Premium App

Real solution
Gibsonflyingv said:
I just got my Atrix yesterday, I seem to have the issue where it wont successfully log in to google talk which also means that I cant download apps. I've tried making a new account which also failed to work. Are there any ideas out there for how I could fix it?
Click to expand...
Click to collapse
After cloning a samsung gio s5660 through a CWM backup I started experiencing the same issue. Heres What REALLY happens.
Google authenticates you in their services trought unique "keys" which are automatically generated upon system installation / factory reset, so if you clone your device or install a rom which has these "keys" pre-installed, obviously, your rom will only autheticate you in google servers if your phone is the only one using the service at that given time... Upon failure, your phone assumes to be the one who's wrong, and google servers won't autheticate you until you either tell your phone he is not wrong (by deleting the data from play store, which resets its status and errors) or you change the "keys". SO, what can we learn from this? deleting the play store data IS a temporary solution, and won't solve a thing. Let's delete the duplicated keys shall we?
Navigate with your favourite folder explorer on your android (I use X-plore, you can tell me anything, there's nothing better) to the following directory:
- "(root)/data/data/com.google.android.gsf"
Now you have two real options, either you may delete the all folder, which was the perfect solution for me, since my rom is prepared to re-create it upon phone restart and new keys will be generated, OR, you might want to just delete the contents of app_sslcache inside com.google.android.gsf whish are THE KEYS I HAVE BEEN TALKING ABOUT THIS ALL TIME, YEEEIHHHH and reboot your phone...
Needless to say, take a nandroid backup before you do any of this...
Thank me later
For those who remember me from symbian s60v3 phones, yes, it is me, I'm back, and I've moved to the droid world, it's much better indeed

Let me just say, I have no idea why this thread was moved or resurrected. Whoever did so was about a year and a half too late. Please close/delete this thread.

Related

[Q] Unlocking messed up my network.

I have Tmobile and it worked perfect before this. usually had full bars, etc.
after this i dont have anything.. just shows a x(0 bars.). went to apn and tried to fix it and nothing. reinstalled greyblur and nothing. did full wipe and nothing..
about 10 minutes later i got a couple facebook notifications. and saw i had 1 bar! i got excited and then it went back down to x... WTF. went to apn settings and such and it doesnt even show Tmobile network. only i can pick between 2 ATT networks. under signal settings or whatever it says im connected to ATT. I have noo clue what is going on.
Can someone help me please?? Would flashing the stock 1.83 help?? Thanks.
Did you do a backup of /DATA?
nexxusty said:
Did you do a backup of /DATA?
Click to expand...
Click to collapse
no, i did not. if you mean titanium back up then yes. i followed the instructions on briefmobile..
edit: how would that effect networks or whatever it did..?
wooooow.. xD i just pluged my phone into my computer while having motorola software update started and i have full bars now.. this is very weird.
I dont know if i should be happy or worried LOL
I think I'm having a similar issue. The network is working after unlocking but I can't add my Google account, so I'm locked out of the Android Market and Gmail etc..
I am getting the message "Can't establish reliable connection" when I try to add my Google account to the phone.
I have read that the only solution to this is to do a hard reset. If I have unlocked am I safe to do a hard reset?
My other thought was to re-root and restore the Titanium Backup I took before unlocking. Maybe the system settings I saved would fix it? However when I go reboot to Fastboot and try ADB shell it no longer finds my device (USB debugging is enabled and my drivers must be up to date if I rooted three days ago).
If the easiest thing to do is just hard reset I will do that I just need to know whether it is safe after unlocking. I feel like unlocking may have interfered with whatever the phone uses to communicate with servers but I have no clue if that is possible.
Edit: I was able to root again, had not realized ADB will not work from the fastboot screen. fastboot devices showed my phone. I got rooted, side loaded Titanium Backup and BusyBox. Now I am restoring my apps and settings, I will report back if the problem with signing into Google is resolved.
jbgwofo35 said:
I think I'm having a similar issue. The network is working after unlocking but I can't add my Google account, so I'm locked out of the Android Market and Gmail etc..
I am getting the message "Can't establish reliable connection" when I try to add my Google account to the phone.
I have read that the only solution to this is to do a hard reset. If I have unlocked am I safe to do a hard reset?
My other thought was to re-root and restore the Titanium Backup I took before unlocking. Maybe the system settings I saved would fix it? However when I go reboot to Fastboot and try ADB shell it no longer finds my device (USB debugging is enabled and my drivers must be up to date if I rooted three days ago).
If the easiest thing to do is just hard reset I will do that I just need to know whether it is safe after unlocking. I feel like unlocking may have interfered with whatever the phone uses to communicate with servers but I have no clue if that is possible.
Edit: I was able to root again, had not realized ADB will not work from the fastboot screen. fastboot devices showed my phone. I got rooted, side loaded Titanium Backup and BusyBox. Now I am restoring my apps and settings, I will report back if the problem with signing into Google is resolved.
Click to expand...
Click to collapse
Titanium Backup Restore is done now but I am not out of the water yet. I have all of my applications back and in settings under Accounts I have all of my accounts listed now, but when I launch Android Market or Gmail both applications crash. I tried to add another Gmail account to the phone and when I click Next to begin logging in, I immediately get the "Can't establish a reliable data connection to the server" screen, along with an error dialog saying Gmail has stopped unexpectedly.
I can't tell if this means I got further or am really in the same spot as before
So... can anyone answer the question of whether I am safe to do a hard reset after unlocking and rooting?
jbgwofo35 said:
Titanium Backup Restore is done now but I am not out of the water yet. I have all of my applications back and in settings under Accounts I have all of my accounts listed now, but when I launch Android Market or Gmail both applications crash. I tried to add another Gmail account to the phone and when I click Next to begin logging in, I immediately get the "Can't establish a reliable data connection to the server" screen, along with an error dialog saying Gmail has stopped unexpectedly.
Click to expand...
Click to collapse
The problem I run into when using Titanium Backup, is that it restores the app and the data associated with the app, and the data caused force closes for the market (Play in my case) and other apps. Try clearing the cache for them. (From the home screen > Menu > Manage Applications > "App" > Clear Data)
I can't tell if this means I got further or am really in the same spot as before
So... can anyone answer the question of whether I am safe to do a hard reset after unlocking and rooting?
Click to expand...
Click to collapse
I've honestly never tried it, but hard-reset appears to be the equivalent to wiping cache (and dalvik) and re-flashing. You might try wiping your cache and dalvik cache and flashing the ROM again. Trying a "factory" restore after modifying the factory data on your phone doesn't seem like it would work.
twomoses said:
The problem I run into when using Titanium Backup, is that it restores the app and the data associated with the app, and the data caused force closes for the market (Play in my case) and other apps. Try clearing the cache for them. (From the home screen > Menu > Manage Applications > "App" > Clear Data)
I've honestly never tried it, but hard-reset appears to be the equivalent to wiping cache (and dalvik) and re-flashing. You might try wiping your cache and dalvik cache and flashing the ROM again. Trying a "factory" restore after modifying the factory data on your phone doesn't seem like it would work.
Click to expand...
Click to collapse
I did "Clear Data" for Gmail and Market (that is what it is called in my applications list, but the icon says Play).
Gmail is working again! The Market/Play app still gets to a white screen and says "Loading" with the whirly icon then goes away without any information. I see another item in the application list called Google Play Services, should I clear that data as well?
jbgwofo35 said:
I did "Clear Data" for Gmail and Market (that is what it is called in my applications list, but the icon says Play).
Gmail is working again! The Market/Play app still gets to a white screen and says "Loading" with the whirly icon then goes away without any information. I see another item in the application list called Google Play Services, should I clear that data as well?
Click to expand...
Click to collapse
You shouldn't have to. If you're seeing a long loading screen, be patient. If it shows market in one spot and Google Play in another, it's probably trying to update.
twomoses said:
You shouldn't have to. If you're seeing a long loading screen, be patient. If it shows market in one spot and Google Play in another, it's probably trying to update.
Click to expand...
Click to collapse
I decided to try side-loading the Google Play Store since the market is no longer used. I got the apk from http://forum.xda-developers.com/showthread.php?t=1836057.
Now it loads but tells me Authentication is Required. Please sign in. I checked the accounts in the menu and my google account is selected, so I'm not sure what the problem is since Gmail is fine with the account now.
jbgwofo35 said:
I decided to try side-loading the Google Play Store since the market is no longer used. I got the apk from http://forum.xda-developers.com/showthread.php?t=1836057.
Now it loads but tells me Authentication is Required. Please sign in. I checked the accounts in the menu and my google account is selected, so I'm not sure what the problem is since Gmail is fine with the account now.
Click to expand...
Click to collapse
Where did you start in all this? Were you on a custom ROM and are now trying to get back to stock? Are you on stock and trying to unlock the bootloader or root? The direction you're going will help determine what you may or may not want to try next.
twomoses said:
Where did you start in all this? Were you on a custom ROM and are now trying to get back to stock? Are you on stock and trying to unlock the bootloader or root? The direction you're going will help determine what you may or may not want to try next.
Click to expand...
Click to collapse
I am getting help from you in two separate posts it looks like so I will just consolidate to this thread, I apologize for posting all over the place just hoping to knock this out before the weekend is over.
I started with the official Gingerbread ROM from Motorola. I rooted, then unlocked, then rooted again.
My goal is to end up on an ICS ROM but I would like to get a good back up of the stock ROM first, so I want to knock this problem out, back it up, then flash to a custom ROM. You suggested going ahead and flashing the custom rom, I am just worried about making the problem worse by doing that.
The only problem I am noticing is that I cannot get into the Play Store, and I still get the Can't Establish Reliable connection message when trying to add a Google account. However, Gmail is working now but I can't add another account. I have connected to Wifi and I am still having the problem while connected.
jbgwofo35 said:
I am getting help from you in two separate posts it looks like so I will just consolidate to this thread, I apologize for posting all over the place just hoping to knock this out before the weekend is over.
I started with the official Gingerbread ROM from Motorola. I rooted, then unlocked, then rooted again.
My goal is to end up on an ICS ROM but I would like to get a good back up of the stock ROM first, so I want to knock this problem out, back it up, then flash to a custom ROM. You suggested going ahead and flashing the custom rom, I am just worried about making the problem worse by doing that.
The only problem I am noticing is that I cannot get into the Play Store, and I still get the Can't Establish Reliable connection message when trying to add a Google account. However, Gmail is working now but I can't add another account. I have connected to Wifi and I am still having the problem while connected.
Click to expand...
Click to collapse
If you side-loaded Google Play, try clearing any cache (App Data) for it as well. I don't know why your market/play is acting up if all you did was root > unlock > root. Assuming you have flashed CWM Recovery, you may end up having to get Google Apps (usually called gapps) and installing them as a zip to correct this. If so, here are the steps:
Get them from here or browse them all http://goo-inside.me/gapps/ and get the ones you want.
Load them onto the root directory of the phone's SD Card (not the internal memory).
Reboot into Recovery
Choose the option "Install Zip from SD Card" using the volume keys and the lock button
Scroll down to gapps-gb-tegra-20110118-signed.zip (or whichever one you got if you browsed them) and hit the lock button
Scroll down to whichever one says "Yes" in the midst of all the "No"s (I think that's how they're listed)
Reboot when the install is finished. It shouldn't take more than a minute or two.
---------- Post added at 08:08 PM ---------- Previous post was at 08:02 PM ----------
jbgwofo35 said:
I am getting help from you in two separate posts it looks like so I will just consolidate to this thread, I apologize for posting all over the place just hoping to knock this out before the weekend is over.
Click to expand...
Click to collapse
That may explain why I may have had an oops moment in one of them. I'm new to XDA, so I'm trying to help while learning the ropes a bit too. :fingers-crossed:
twomoses said:
If you side-loaded Google Play, try clearing any cache (App Data) for it as well. I don't know why your market/play is acting up if all you did was root > unlock > root. Assuming you have flashed CWM Recovery, you may end up having to get Google Apps (usually called gapps) and installing them as a zip to correct this. If so, here are the steps:
Get them from here or browse them all http://goo-inside.me/gapps/ and get the ones you want.
Load them onto the root directory of the phone's SD Card (not the internal memory).
Reboot into Recovery
Choose the option "Install Zip from SD Card" using the volume keys and the lock button
Scroll down to gapps-gb-tegra-20110118-signed.zip (or whichever one you got if you browsed them) and hit the lock button
Scroll down to whichever one says "Yes" in the midst of all the "No"s (I think that's how they're listed)
Reboot when the install is finished. It shouldn't take more than a minute or two.
---------- Post added at 08:08 PM ---------- Previous post was at 08:02 PM ----------
That may explain why I may have had an oops moment in one of them. I'm new to XDA, so I'm trying to help while learning the ropes a bit too. :fingers-crossed:
Click to expand...
Click to collapse
I'm going to try the Gapps install, but I am having an issue flashing CWM apparently. I follow the instructions here http://forum.xda-developers.com/showthread.php?t=1204500 but I am still not seeing Clockwork Mod Recovery. When I reboot, hold volume down, go to Android Recovery and press up, I still see the Android/Triangle/Exclamation point icon. Press volume down and up and see a blue menu with three or 4 options but none are Install from SD, so I am guessing I'm not successfully flashing CWM.
Edit: I did not delete the system/etc/install-recovery.sh file before flashing CWM. I am trying to do that then flash again, but ES File Explorer will not let me delete the file. My super user may need to be updated, but since I can't connect to the store it won't do it on its own.
I resolved the the issue with CWM thanks to Zestar in this thread: http://forum.xda-developers.com/showthread.php?t=1302423&page=16
I just have to reflash every time until I decide to go for the custom rom. I installed GAPPS from CWM Recovery but I am still having the same issue with being told i need to authenticate my account.
I got a ROM backup while in CWM as well so I think at this point I will just flash a custom rom and see where that gets me. Since I got a copy of the rom I should be able to return to this point in time anyways (could be wrong though )
Thanks for your help, I will report back once I have flashed to a new ROM and see what happens.
I didn't get this done before the weekend was up but got time tonight and flashed to the TopSmarts GingerBread ROM (it is really cool to me, a first time custom rom-er). I was able to get set up on e-mail (don't have a Gmail app loaded yet) but Play Store - which I had to side load - is crashing when I try to add an account still.
I flashed the Gapps from above after flashing the new ROM but none of them showed up when the phone booted into the rom for the first time. Do I need to do something other than install from CWM?
Edit: I flashed the Gapps from TopSmarts and rebooted and was able to get Play Store running. It had a minor hiccup and repeated the sign in process a few times but now it is updating my apps. I am happy with the world again, thank you for your help.
jbgwofo35 said:
: I flashed the Gapps from TopSmarts and rebooted and was able to get Play Store running. It had a minor hiccup and repeated the sign in process a few times but now it is updating my apps. I am happy with the world again, thank you for your help.
Click to expand...
Click to collapse
Glad you got it working. I've never seen the TopSmarts ROM as I am also very new to the custom ROM world. I flashed CyanogenMod 7 Nightly (I didn't know Nightly versions were beta until after I flashed it), and I love it! It took me a couple of tries to get the gapps working too, but once they worked, I haven't really had a problem since.

[Q] How to associate my Android phone with Android Market?

Hai everybody,
I owned Samsung Galaxy S2 and this is the first time I am using an Android phone.
Whenever I triy to download any Android application from Android Market, one message will appear like " There is no phones associated with this account". I tried many times, but the result was same.
All ready tried some techniques from other sites but did not work.
Can anybody tell me the working solution for this problem??
Also I was wondering why google made the things this much complicated.
Thanks in advance!!!
Why are you shouting??????
shinemathew said:
Hai everybody,
I owned Samsung Galaxy S2 and this is the first time I am using an Android phone.
Whenever I triy to download any Android application from Android Market, one message will appear like " There is no phones associated with this account". I tried many times, but the result was same.
All ready tried some techniques from other sites but did not work.
Can anybody tell me the working solution for this problem??
Also I was wondering why google made the things this much complicated.
Thanks in advance!!!
Click to expand...
Click to collapse
no need for big letters mate
maybe do a full wipe and try opening another account from the market that may work.
I assume you have a gmail address and have used it on the device to log in?
When you log into your Android Market account via your PC, using this gmail address, what do you see in My Market Account/Settings?
You should see a list of devices there under My Devices and a list including headers like
NICKNAME VISIBILITY MAKER MODEL CARRIER LAST USED, etc.
Sorry for using big letters. My intention was to get a quick attention.
Yes I used my gmail account thru my Device many times.
But under My devices, it shows "There are no Android devices associated with this account."
whether I should use some special application to associate my device.?
What version of Android Market do you have on your phone?
What ROM? Carrier?
Have you tried signing out, recovering your password and signing back in?
shinemathew said:
Sorry for using big letters. My intention was to get a quick attention.
Yes I used my gmail account thru my Device many times.
But under My devices, it shows "There are no Android devices associated with this account."
whether I should use some special application to associate my device.?
Click to expand...
Click to collapse
I suggest you simply do a factory restore, that will wipe most stuff on your phone but I guess it doesn't matter since it is a new phone.
Then make sure you enter correct gmail-account when requested after the factory restore (probably what got wrong the first time).
(settings->privacy->factory data reset)
I tried signing out, recovering your password and signing back in method before but it doesn't work.
Regarding ROM and carrier , I have no idea how to identify those things from my device.
Please advice me how to get those information.
Please use the Q&A Forum for questions Thanks
Moving to Q&A

[Q] Directory Bind with Samsung Galaxy Note 3

Hi there,
After screwing up my Samsung S3 and until I can somehow get it fixed, I am seriously considering purchasing a Samsung Galaxy Note 3, but really 'only' if I am able to successfully root it and able to run ''Directory-Bind' on it as I do on my S3 now. Could I get a thumbs up here that Directory-Bind is compatible with a Galaxy Note 3 running Android 4.3, or if if it's not compatible, a suitable alternative, as I want to be able to mount an external SD card and run apps/games from that, as I do now with my S3. If Directory-Bind isn't compatible with, can someone please name me a good suitable alternative that is?
As usual, if this question has been answered previously, my apologies.
Thanks in advance.
Al.Gray said:
Hi there,
After screwing up my Samsung S3 and until I can somehow get it fixed, I am seriously considering purchasing a Samsung Galaxy Note 3, but really 'only' if I am able to successfully root it and able to run ''Directory-Bind' on it as I do on my S3 now. Could I get a thumbs up here that Directory-Bind is compatible with a Galaxy Note 3 running Android 4.3, or if if it's not compatible, a suitable alternative, as I want to be able to mount an external SD card and run apps/games from that, as I do now with my S3. If Directory-Bind isn't compatible with, can someone please name me a good suitable alternative that is?
As usual, if this question has been answered previously, my apologies.
Thanks in advance.
Click to expand...
Click to collapse
You need to post in the note 3 forums.
Do you have a s3 i9300? If so why not post whats wrong with it and see if we can get it sorted.
My persisting S3 problems.
Darke5tShad0w said:
You need to post in the note 3 forums.
Do you have a s3 i9300? If so why not post whats wrong with it and see if we can get it sorted.
Click to expand...
Click to collapse
Sorry, my bad, my post was 'supposed' to be in the Note 3 section, I don't know what happened.
Someone already addressed my S3 problem in another thread( http://forum.xda-developers.com/gal...3-question-t2690307/post54013380#post54013380 see below) , but I still haven't been able, due to illness, to fix it.
" Originally Posted by Al.Gray View Post
Hello there,
I'm not entirely sure if this problem has been covered before, so my apologies if I'm asking something already covered elsewhere, but I really need you experts' help, please.
I'm in the UK and rooted my Samsung Galaxy S3 (GT-I9300) well over a year ago, using, the CF Root method from these very forums.
All had been working just fine until about a week ago, when I (stupidly) installed an apk that was 'supposed' to add KitKat features to my stock 4.1.2 ROM. It was from this article "http://androidcritics.com/get-android-4-4-kit-kat-android-devices/" that I installed two of the provided apk's, namely 'Google Home' and 'Google Velvet' (an apk that claimed to add 'Google Now' features to my ICS ROM). Now, I so regret taking the risk of installing those two apk's, as now, as soon as my SGS3 has booted up and detected the 64GB SD Card (running with Directory Bind), I get a message that states 'Unfortunately Google Search has stopped'. When I try to open Google Search, it says unable to load data, and trying to run Google Play now always says 'No Connection, retry?' All was fine before I installed those 2 apk's. Even when I try to download something via the Play Store in Firefox on my PC and try to send that to my SGS3, that now fails too. In-game purchases won't connect either (No Connection, again) I'm really confused, because some apps connect to the Internet via WiFi, such as Dolphin Browser,Yahoo Mail and facebook; but, ANYTHING to do with Google, including GMail seems not to or just plain won't connect, although Google maps does connect.
After this problem started, I immediately, using Odin 3 v1.85, successfully flashed my SGS3 with CF-Root-SGS3-v6.4.tar, but that has made absolutely no difference and has fixed nothing. My phone is way past its warranty, so getting it fixed by Samsung is out of the question, and my only (hopeful) solution is to ask you guys for a working fix/solution, please?
I've connected my SGS3 to the latest version of Samsung KIES (via USB) on my PC and KIES states there is a software update for my phone available (it doesn't however mention what the software update is or what for), but it says I may lose data on my phone, and I don't want to lose my data and settings; so, somehow, I'm going to need to make some kind of backup, yes? What would be the best application for backing up my internal SD to my PC, as I unfortunately don't even have space on my PC's HDD to make a backup of that at this time.
My SIII states there are 600 installed applications (of which the vast majority still function just fine, except some that need to connect to the net via WiFi (some will and some now won't)), that I really haven't got the time or energy to reinstall all of them again, so can someone please point me in the direction or post(s), explaining the best way to back up my internal memory and settings (I don't have the HDD space to back up the entire data contents of apps on my external SD card at the moment, so I'm guessing backing up the internal 11GB will save all the relevant data I need). I'm sure backing up like this has been covered in a separate post, so any pointers to those posts would be useful, thanks.
But the most important thing for me at the moment are to get my Google Services and Wi-Fi issues fixed.
One last problem.....When I try to open Applications Manager in Settings, it stays open for about 10 seconds then force-closes. I'm guessing that having the high number of installed apps n games installed is causing this, is it? Because of this, I don't seem to be able to delete the davik cache on things like Google Play, etc.
I've managed to reset (global) App preferences in Applications Manager, but that's as far as I can get in there before it force-closes itself.
I've tried logging on to YouTube, using my regular Google account, but nothing happens.....I don't get it. Would I need to remove my regular Google account from my phone and then fill it in again??
I even reinstalled Google Play (Playstore v4.0.27.apk) and Google Search, but both still don't connect to the Net.
If you have any other questions regarding my problems) or need any more details from me, to help with a solution to these problems, then please go ahead and ask me. Sorry for the long post, but I wanted to put is as much detail about my problems as I could.
Many thanks in advance, sincerely, Al."
Briefly, the problem is, I tried installing a couple of APK's on my rooted 4.1.2 Samsung Galaxy S3 that were supposed to install Google Now. They pretty much did that, and it's working, but it has screwed up just about everything else Google-related, including Gmail (just always force-closes), Google Play (won't connect), Now, when I try to log into my Google account on my S3 (with my correct email and password), I always get the message "Couldn't sign in - Can't establish a reliable connection to the server. This could be a temporary problem or your Android device may not be provisioned for data services. If it continues, call Customer Care."
This was never a problem before since I removed my Google account from my S3 and tried to add it again, in order to try to fix the problems with Google Plat and Gmail. Now, Google Plus doesn't work too.
Everything else, all apps n games, including Wi-Fi connection to my router work just fine, except connection to the Play store and trying to update or add apps to my S3 via my PC.
I've been told to download an original stock 4.1.2 ROM in zip format and stick it on my external SD card, but I have yet to find exactly where to find a stock 4.1.2 ROM in zip format in order to put it on my external SD card - any pointers would be highly appreciated. Thanks in advance.
I hope this covers everything for a minute.
Cheers, Al

enginee auto install adware

Hi, i need help and i hope that someone here can help me, im currently infested by a virus or malware that keeps on coming back, it never stop it always install itself
and it has the capability to
1. read phone status and identity
2. location
3. modify/delete contents
4. find accounts on device
5. download files WITHOUT notification
6.retrieve running app and run at startup
7. draw over other apps
8. read sync settings
it looks very dangerous it could steal info from my phone, based on my research those who are infected by this app also receives msgs with links and it seems that the phone itself created that message and sends to itself
right now i have no idea on how to remove this problem, also rooting is impossible currently because my phone is not supported on any rooting services and i yes i tried everything, emailed them if they supports rooting my phone and they all say no.
i was able to grab a copy of the enginee app in apk format maybe someone is interested on simulating it on an emulator (im doing it right now actually)
wow, very friendly "developers"

Failed to Restore Whatsapp Database after migrating from STOCK to LineageOS 14.1

I'm struggling with something that never happened to me, I'm unable to restore my database to my recently upgraded Samsung J3 2016 - is running LineageOS 14.1 now
The phone was running stock Android 5.1.1, version J320FXXU0AQI1, nothing fancy here.
Made some research about what ROM to use and decided to upgrade to LineageOS 14.1, I'm really sick and tired of Google spying my steps, my contacts and the number of times i take a piss every day, and so on. Right now I don't have any Google account associated with the mobile (could this be the problem, since this is a custom ROM?)
Everything ran smoothly, backed up my contacts, call logs, SMS, pictures and the ENTIRE Whataspp folder. This method always worked fine on several phones I've upgraded or simple swapped equipment to a more up-to-date hardware. Everytime worked like a charm, restored logs, contacts and so on, in what it concerns to Whatsapp i simply moved the ENTIRE folder to the new phone (or upgraded phone), installed the Whatsapp app and is just straight forward for the app to ask me for a SMS code to activate the software and then asked me to restore my backed up database. It has been very simple so far, but not this time:
When it reachs the point to detect and restore my database Whatsapp states that can find one Database from 1970 (???? WTF) with 0 bytes, and after that it fails to restore my data (not strange, 0 bytes is no data). I've already tried earlier versions of Whataspp, tried different databases (there are 7 in my folder, i don't believe all of them are corrupted). I'm reaching 0 ways to explore. BTW, i dont use Google drive to store my backups because its enough for Google to know how many times i take a piss everyday, i rather have the backups with me, on my phone (thanks any way Google), but the files are safe in my desktop and on my phone for now, inaccessible so far but their're there.
Can any one point me some way to try to revive my database? Just a note, i have an older phone that still have Whatsapp there, i didn't erased it, maybe it's there something of interest for this situation?
Thanks so much in advance for everyone that can help, any hint can be helpful.
Update!
I've managed to get another phone, exactly the same, Samsung J3 201 J320F.
I've sent my whatsapp folder to the phone, signed in to my google account, installed whatasapp and, like 98% of the times my backup is ok and is restored. Now I have two phones:
1- one with Whataspp working fine (the one with Stock ROM 5.1.1 J320FXXU0AQI1
2- another one, the main phone, where i want to put my whataspp backup working but it simply doesnt work (previous post). Everything elese is settled and working just fine. Maybe whatasapp doesnt like Custom ROMs??
So, I'm sure that my backups are fine, right now I have access to anything that i may need i guess. I don't believe that Im the first person not beeing able to restore whataspp backups in LineageOS.
Please help
New developments.: I've installed Ressurection 5.8.5, the latest available for this phone. It runs ok, but Whataspp problem is still there, the backup is marked to have 0Kb, somehow Whataspp simple doesn't want to recover my backup if I'm using a custom firmware (I receive a warning about no support from them if I have problems at the beginning of the startup process).
So far this method didn't work (Whatsapp shows my Backup with 0Kb):
1) Copy your latest crypt 12 file to /sdcard/WhatsApp/Databases/
2) Install / Activate WhatsApp
3) WhatsApp will retrieve the key from their server and restore your backup.
I've tried this method that appeared to have some success in same cases. Followed everything but no luck, Whataspp detects a 0Kb backup also.
Meanwhile I still don't believe that I'm the very 1st person that this happens, I'm still very impressed with this. If the OP thinks I'm in the wrong Topic please feel free to move it to the right place, maybe there I'll have better luck.
Not that I have much knowledge in that direction, but the issue sounds more like it is about the file than Whatsapp itself. Maybe some permission issue? If you use a filemanager app like total commander, can it read the file fully? I found a topic that had 0 byte filesize issue and a simple reboot apparently fixed it.
musschrott said:
Not that I have much knowledge in that direction, but the issue sounds more like it is about the file than Whatsapp itself. Maybe some permission issue? If you use a filemanager app like total commander, can it read the file fully? I found a topic that had 0 byte filesize issue and a simple reboot apparently fixed it.
Click to expand...
Click to collapse
Hello musschrott, and thanks for replying.
I've tried moving the database file, erase it, changing it's name and the android system allows me to do it, i think the file itself is free to be read by Whataspp, but your other tip, the permissions in system made me google around (even more..) about it and I found here on XDA this. : "The privacy protection in the drop down menu and the permission in the app settings." (credits to LegoTechniker). On the privacy protection is all ON but in the Permission is all OFF and Whataspp nor the System ask me to turn it ON and it can result on whatasapp reading files with 0Kb from 1970.
I'll give a try but only tomorrow because the code/phonecall from Whataspp have a 48h delay and keeps increasing everytime I try a different method to solve this issue.
musschrott, thanks again!
tomalamix said:
Hello musschrott, and thanks for replying.
I've tried moving the database file, erase it, changing it's name and the android system allows me to do it, i think the file itself is free to be read by Whataspp, but your other tip, the permissions in system made me google around (even more..) about it and I found here on XDA this. : "The privacy protection in the drop down menu and the permission in the app settings." (credits to LegoTechniker). On the privacy protection is all ON but in the Permission is all OFF and Whataspp nor the System ask me to turn it ON and it can result on whatasapp reading files with 0Kb from 1970.
I'll give a try but only tomorrow because the code/phonecall from Whataspp have a 48h delay and keeps increasing everytime I try a different method to solve this issue.
musschrott, thanks again!
Click to expand...
Click to collapse
For everyone and specially those who helped (musschrott).
This has worked for me: giving full permissions to Whataspp in "Settings - Privacy" and in "Settings - Applications" worked like a charm, you have to do it BEFORE you start Whatsapp.
Best regards to everyone and thanks once more!
Make sure the WhatsApp backup file is in internal storage, and rename the backup file to msgstore.db.crypt.
After upgrading to LineageOS 14.1,install WhatsApp.When asked to restore from backup,choose the "msgstore.db.crypt" file.
mango9 said:
Make sure the WhatsApp backup file is in internal storage, and rename the backup file to msgstore.db.crypt.
After upgrading to LineageOS 14.1,install WhatsApp.When asked to restore from backup,choose the "msgstore.db.crypt" file.
Click to expand...
Click to collapse
Yes,
Those are the basic steps, but BEFORE running Whatasapp for the 1st time you have to give permissions in the system to Whatsapp because these are all OFF and the system doesn't ask to turn them ON when the permission is needed, simply presents you a file with 0Kb from 1970 and that's it. Again, you have to do this BEFORE the 1st Whatsapp startup and everything should run well.
Best regards
My issue is I gave full write permissions but then it goes straight to the Google Drive restore and does not show my local backup.
When I followed this by Rahil:
https://www.reddit.com/r/whatsapp/comments/np2zjp
"So today I finally fixed the issue myself
Click to expand...
Click to collapse
Steps: 1)make sure you rename the database as it should be.
2)Install whatsapp
3)Insert your number when asked
4)Use Otp/code
5)Then the app will ask you for google drive permission ,click allow/ok
6)Then the app will ask for contact permission ,simply deny this permission (very important)
7)Then the app will ask for storage permission ,hit allow (very important)
8)Then you will see your local storage behind the popup saying allow google drive and crap You will need to press add account and have your fingers ready for instant tapping between add account and instant tapping restore button ,and out of 10-30 times doing this practice, you will luckily hit restore button, I know this sounds confusing, And I can make a tutorial video if you want ,this works 100%
9)once it is restored ,you will still see app asking google drive option, don't click skip (this will reset the app ,leading to nothing restored) , So when the app is asking to restore from google drive, close the app right away (very important)
10)open the app ,and the app will ask you to set name ,set your name ,and you'll see all your backup"
Click to expand...
Click to collapse
It works but then it shows my local backup as 0k and from 12/31/1969
This is Driving me wild and now I have to wait 12 hrs to try again. Has anyone solved this ridiculous error?
dpoverlord said:
My issue is I gave full write permissions but then it goes straight to the Google Drive restore and does not show my local backup.
When I followed this by Rahil:
https://www.reddit.com/r/whatsapp/comments/np2zjp
It works but then it shows my local backup as 0k and from 12/31/1969
This is Driving me wild and now I have to wait 12 hrs to try again. Has anyone solved this ridiculous error?
Click to expand...
Click to collapse
Did you find a solution to this? I have the exact same problem

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