A lot of people, after running Revolutionary, have been getting the "Error 16, Switch ____ " automated message when calling any number but Sprint Customer Support. This is a 100% definite fix for the problem. The good news is that it's an easy fix. The bad news is that the fix has to be done on Sprint's side:
--------------
A) Listen to the Error message, and at the end of the message you should be transferred to a special department that specifically deals with and fixes this error message. They'll work their magic in less than 5 minutes and then your phone should go through Hands Free Activation and work correctly.
--------------
B) If at the end of the Error message you don't get transferred, call the normal 888 Sprint Customer Support number from a different phone Option 1 (for English) -> Option 4 -> Option 4. Tell Tech Support to do a "CHLS Refresh". After they do that, do a Restart on your phone. Hitting "Turn Off" from the power menu will just put it to sleep. After your phone restarts, it should go through Hands Free Activation correctly and update the Profile and PRL.
--------------
C) If your phone doesn't go into Hands Free Activation, download "MSL Reader" from the Market to get your MSL code, or just ask the tech on the phone for it. Then, open up the dialer on your 3D and punch in ##786#. Hit Menu -> Reset. Type in your MSL. Your phone will reboot and go through activation. After that you should be good. Try and make a test call.
Hopefully that helps! If a mod could sticky this, that'd be great.
[CLICHE]Please hit Thanks if I fixed your problem![/CLICHE]
---------------------------------------------------------
A tech support person named Dawn and I found the fix last night when we couldn't get the number for the "special department". If you're curious as to why some people don't get transferred after the error message, it's because they're on an Employee referral plan, which are treated as employee accounts (Everything Plus plans). Those accounts go to call centers in Texas and Virginia only, while the "Error 16 department" is in Maryland.
Much appreciated for taking your time to write this buddy!
Like my help? Thank me
Called Sprint. The tech was very nice, but didn't really what error 16 was. Went through pulling out the battery and updating the profile, but neither method worked. It wasn't until I told him about the CHLS refresh that I read on the internet. He knew exactly what it was and went ahead and did it for my phone. Volia! the phone was able to dial out again! Thank you for all your help!
By the time I called today (about 5 PM) the rep I spoke to laughed as she guessed why I was calling today before even asking for any account info. She did the refresh immediately, So it appears that word is spreading of at least how to fix the "issue"...
Thanks for the tip ! having the sam issues here. already got my MSL code, but my problem is when I dial ##768# nothing happens just like a refresh of my dialer history .. also tried ##778# and and that brings up the Reverse Logistech support and i press Menu and reset on that and it says restore factory default so I went ahead and tried that and it rebooted and reset and the hands free setup activation did come on for that and so did the auto profile and prl update as soon a I booted back in but still a no go... im using the new Synergy evo 3d rom
any idea why ##768# seems to be inactive for me? thanks
Fixed it, you must have your phone off and the battery out for the fix to work. It didn't work for me the first time as I had to call from my phone, then pulled the battery.
Happily rooted now with tether.
Because I'm a moron. It's ##786#
Product F(RED) said:
A lot of people, after running Revolutionary, have been getting the "Error 16, Switch ____ " automated message when calling any number but Sprint Customer Support. This is a 100% definite fix for the problem. The good news is that it's an easy fix. The bad news is that the fix has to be done on Sprint's side:
--------------
A) Listen to the Error message, and at the end of the message you should be transferred to a special department that specifically deals with and fixes this error message. They'll work their magic in less than 5 minutes and then your phone should go through Hands Free Activation and work correctly.
--------------
B) If at the end of the Error message you don't get transferred, call the normal 888 Sprint Customer Support number from a different phone Option 1 (for English) -> Option 4 -> Option 4. Tell Tech Support to do a "CHLS Refresh". After they do that, do a Restart on your phone. Hitting "Turn Off" from the power menu will just put it to sleep. After your phone restarts, it should go through Hands Free Activation correctly and update the Profile and PRL.
--------------
C) If your phone doesn't go into Hands Free Activation, download "MSL Reader" from the Market to get your MSL code, or just ask the tech on the phone for it. Then, open up the dialer on your 3D and punch in ##786#. Hit Menu -> Reset. Type in your MSL. Your phone will reboot and go through activation. After that you should be good. Try and make a test call.
Hopefully that helps! If a mod could sticky this, that'd be great.
[CLICHE]Please hit Thanks if I fixed your problem![/CLICHE]
---------------------------------------------------------
A tech support person named Dawn and I found the fix last night when we couldn't get the number for the "special department". If you're curious as to why some people don't get transferred after the error message, it's because they're on an Employee referral plan, which are treated as employee accounts (Everything Plus plans). Those accounts go to call centers in Texas and Virginia only, while the "Error 16 department" is in Maryland.
Click to expand...
Click to collapse
They didn't do a CHLS refresh. . .didn't know what it was, but she did do a refresh. . and I THINK it worked. I did a test call. . .and then I made a call. but someone called me right after, and i believe that it rang once. . .and then all of a sudden I had a voice mail from them. . .MAYBE I accidentally sent the call to voice mail. . .I shall find out with more testing. . but for right now. .. I thank you!!!
Is there any way that this error can be resolved withOUT calling up Sprint, like via MSL hacking, and forcing it to HFA?
Is this possibly Sprint's way of detecting root? I had to call to fix this error too and the rep mentioned this is a new security feature on the network. Just can't find any info on this new security.
It took three calls to Sprint to get this done on my phone. It seems there is a small window of opportunity in which the phone must be turned off when the change is directed to the phone.
After the third attempt, all is good in the hood.
Thanks for the info, I have a good suspicion that without specifically asking for THAT refresh this might have been a much more drawn out process.
Id like to add that I had the same problem after rooting. No calls or texts were failing error 97 class 3. I called sprint and preformed the above steps and got me fixed in a few mins. About a week later (and several roms) my texts started failing again with errors 97 class 3 and error 64 class 2. I called sprint again and they got me all fixed up,(for now anyways.) Has anyone else experienced problems after their first call/fix to sprint.
str8upx said:
Id like to add that I had the same problem after rooting. No calls or texts were failing error 97 class 3. I called sprint and preformed the above steps and got me fixed in a few mins. About a week later (and several roms) my texts started failing again with errors 97 class 3 and error 64 class 2. I called sprint again and they got me all fixed up,(for now anyways.) Has anyone else experienced problems after their first call/fix to sprint.
Click to expand...
Click to collapse
Never heard of those errors dude.
The refresh is actually a CHLR refresh, you also want to ask them to refresh OMA-DM which will push the reprogramming through the network for your device.
Edit: Also if you want to try to fix it without calling TSS or ATS then try a profile update. If that doesn't work then do the ##RTN#. For it to work you will need your MSL. Once you enter there ##RTN# press the menu key and hit reset, I believe it is. RTN works because it is a reset that actually wipes the programming out of the phone as well as resetting the device. It does completely wipe the phone. Consider yourselves warned.
Sent from my PG86100 using XDA Premium App
str8upx said:
Id like to add that I had the same problem after rooting. No calls or texts were failing error 97 class 3. I called sprint and preformed the above steps and got me fixed in a few mins. About a week later (and several roms) my texts started failing again with errors 97 class 3 and error 64 class 2. I called sprint again and they got me all fixed up,(for now anyways.) Has anyone else experienced problems after their first call/fix to sprint.
Click to expand...
Click to collapse
I got this error out of nowhere today. I rooted a while back and had no issues. Today I tried to send a text and got the error 97 class 3. Then I tried a call and got the error 16. I didn't change anything on my phone today prior to getting the error.
I'll try the steps in the first post here and see if it works. I hope this isn't an error that will periodically recur after fixing it!
rtmeikle said:
I got this error out of nowhere today. I rooted a while back and had no issues. Today I tried to send a text and got the error 97 class 3. Then I tried a call and got the error 16. I didn't change anything on my phone today prior to getting the error.
I'll try the steps in the first post here and see if it works. I hope this isn't an error that will periodically recur after fixing it!
Click to expand...
Click to collapse
Yep, it worked! Thanks for this thread.
Has anyone else experienced what I did, where this error just pops up out of no where?
Thanks!
It just happened to me today after flashing CeanROM 2.5, however the phone worked for over a day after the flash then I got the error out of no where today. Strange, but a call to Sprint fixed it.
Maybe they detect a phone provisioning and triggers this "error 16"
product f(red) said:
a lot of people, after running revolutionary, have been getting the "error 16, switch ____ " automated message when calling any number but sprint customer support. This is a 100% definite fix for the problem. The good news is that it's an easy fix. The bad news is that the fix has to be done on sprint's side:
--------------
a) listen to the error message, and at the end of the message you should be transferred to a special department that specifically deals with and fixes this error message. They'll work their magic in less than 5 minutes and then your phone should go through hands free activation and work correctly.
--------------
b) if at the end of the error message you don't get transferred, call the normal 888 sprint customer support number from a different phone option 1 (for english) -> option 4 -> option 4. Tell tech support to do a "chls refresh". After they do that, do a restart on your phone. Hitting "turn off" from the power menu will just put it to sleep. After your phone restarts, it should go through hands free activation correctly and update the profile and prl.
--------------
c) if your phone doesn't go into hands free activation, download "msl reader" from the market to get your msl code, or just ask the tech on the phone for it. Then, open up the dialer on your 3d and punch in ##786#. Hit menu -> reset. Type in your msl. Your phone will reboot and go through activation. After that you should be good. Try and make a test call.
Hopefully that helps! If a mod could sticky this, that'd be great.
[cliche]please hit thanks if i fixed your problem![/cliche]
---------------------------------------------------------
a tech support person named dawn and i found the fix last night when we couldn't get the number for the "special department". If you're curious as to why some people don't get transferred after the error message, it's because they're on an employee referral plan, which are treated as employee accounts (everything plus plans). Those accounts go to call centers in texas and virginia only, while the "error 16 department" is in maryland.
Click to expand...
Click to collapse
when i called cs, they asked me for my number. My number is under boost not sprint. Please help me to get this done.
resueman said:
when i called cs, they asked me for my number. My number is under boost not sprint. Please help me to get this done.
Click to expand...
Click to collapse
Then you'd have to call Boost. I can't help you out if you're not on Sprint. Sorry. It's not that I don't want to, it's that I don't know how Boost operates.
Related
So every time i attempt to make a call i get a "if would like to make a collect call..." message.
I can't update my profile.
and when i go into settings -> software info -> Phone identity
i get for my phone # 0000005454
wtf?
HELP please!!!!!
look here:
http://forum.xda-developers.com/showthread.php?t=1192861
lots of people have had the issue but hey are getting an error 16 or something. your's sounds like it could be fixed the same way. I couldn't send texts either.
Yup. Just Happened to me. Just make a call and let the message play a couple times, within a min or so a rep will answer, verify ur account info and they will cal u on another phone and have u turn off ur 3vo for a couple mins as they fix the issue. I think its just a refresh, worked like a charm tho, no hassles.
Sent from my PG86100 using XDA Premium App
I had the same issue. I just went on Sprints website, signed in to my account then I added my OG Evo back to the line, (took like 30 seconds) then I waited a couple minutes and added the 3vo back to the line. Round about way to reactivate the 3vo but hey sprint customer service was closed. So if you hav an old sprint phone laying around this will work too. Good luck
Smart
10char
Or you could just let the handsfree activation complete instead of canceling it when the phone rebooted after root and then update the profile via menu and all would have been well.
and you could have turned off wifi before running the tools:
I followed Bentenrai's guide to S-Off, Rooting, and Recovery. Internet (both Wi-Fi and 3G/4G data) works, but I am unable to make/receive phone calls or send/receive text messages.
The phone call error occurs after about 2 rings, which says "Error 16 (then in Spanish) Switch 694".
The sms error is: "sms error radio interface resource shortage" with details "cause code:64, error class: 2".
I tried everything from the "Phone does not work after S-Off" thread and was on the phone with 2 Sprint operators for over an hour. The first operator had me update profile and PRL, then had me turn off/pull battery while she did stuff twice to no avail. The second operator (who was mean and treated me like a moron) had me turn mobile networks off and on again, update profile and PRL, and pull battery (yes, she actually wanted me to pull the battery while the device was on; I powered it off first).
Is anyone else experiencing this or has anyone found a solution?
Thank you very much!
Yup, I found the fix. It's really easy! Tell the person to do a "CHLS Refresh", and then restart your phone.
http://forum.xda-developers.com/showthread.php?t=1194460
Thanks! I also just saw the thread in the General section about all the lucky people who achieved S-Off without the error.
I'll call them back tomorrow and report back.
i had the same error after rooting my phone, just try to call any number, and after listen to the message, it will connect you to a sprint rep. they will confirm some information with you and they will tell you that they will reset from their side and ask to turn off the phone for 30 sec and boom, it's a go.
After some thought, I realized both Sprint reps only had me pull the battery for a few seconds. I decided to leave the battery out for about 5 minutes and when I powered back on, I was able to connect to voicemail. I let it stay connected for a bit and then was able to make phone calls and texts. Suddenly, I began receiving Error 67 messages, so I updated profile and PRL. Since then, (knock on wood) everything has been ok. Phew!
Forgot to mention this tidbit of wisdom from the 2nd Sprint rep: She told me my problems with making calls was because there's an outage in my area. I told her that wasn't likely because I was using another Sprint phone to talk to her. She still persisted in saying it was an outage. Yay!
That's it? no other responses to this. My sons phone is a paper weight at the moment. He can't even dial Sprint and nothing else has worked. Anyone have another idea?
hello i install to roms today and both say sms error... Radio interface resource shortage. when i click on details it say cause code: 64 error class: 2. so far i have i have the latest viperROM on can some help? i cant send sms nor mms
xionmedia said:
hello i install to roms today and both say sms error... Radio interface resource shortage. when i click on details it say cause code: 64 error class: 2. so far i have i have the latest viperROM on can some help? i cant send sms nor mms
Click to expand...
Click to collapse
You must have just rooted/S-OFF. Call Sprint and have them refresh you on the network, providing them the error code if they need it. Quick fix
thanks got it fix so far. The lady from sprint said that i can also go to the sprint zone app and click on help to do a connect test too. also if it come with and error to click on update profile.
xionmedia said:
thanks got it fix so far. The lady from sprint said that i can also go to the sprint zone app and click on help to do a connect test too. also if it come with and error to click on update profile.
Click to expand...
Click to collapse
i had the same issue and using the sprint zone app did not help. i had the issue for a few days and the sprint zone app would tell me data worked but voice did not (which i already knew as sms and voice didnt work).
i updated profile and prl multiple times over a 3 day period but to no avail. also tried to activate the phone again twice by doing ##msl# and entering in the information there but also didnt fix the issue.
the issue was only resolved by calling sprint and reporting it. after talking to the lady on the phone, the errors were cleared.
these issues all started right after running the revolutionary nand unlock method.
I know I'm a noob but I've gone through 4 calls to sprint for the same problem... What is the key words to say to those people to get this fixed? Because I'm having the same problem on my 3d running synergy rom. And viper ROM... Everything else works besides talk and sms.... Also started after the revolutionary update..
Sent from my Rooted Finally!!! PG86100 using Tapatalk
Midnight_H3 said:
I know I'm a noob but I've gone through 4 calls to sprint for the same problem... What is the key words to say to those people to get this fixed? Because I'm having the same problem on my 3d running synergy rom. And viper ROM... Everything else works besides talk and sms.... Also started after the revolutionary update..
Sent from my Rooted Finally!!! PG86100 using Tapatalk
Click to expand...
Click to collapse
When you make a phone call, what happens? For me, I received an Error 16 and then I would hang up. I was told to stay on the line after receiving the error and it would route me to the correct department. I told the online sprint chat person, error 16 and they told me there was fraud on my account. I called *2 and the lady said there was no fraud, there was just a provisioning issue and to stay on the line when I received the error after making a phone call.
i know it can be frustrating having to call them so many times. its unfortunate they're not better able to troubleshot their own system/errors. hopefully my experience helps!
Thanks for the info. I kept getting error 16 too except it would just say " call you service provider for more info". Then hang up on me..... After the fifth call to sprint they finally fixed it.. the key was telling them that when I tryd calling my cell it said that the number was not in service.
Sent from my PG86100 using Tapatalk
xionmedia said:
hello i install to roms today and both say sms error... Radio interface resource shortage. when i click on details it say cause code: 64 error class: 2. so far i have i have the latest viperROM on can some help? i cant send sms nor mms
Click to expand...
Click to collapse
This is interesting...i rooted about a week ago and got the ERROR 16 and stayed on the line for the fix. Today, i got this same message 64 ERROR CLASS 2 two different times when sending a text message within 2 min. of each other. Problem seemed to have disappeared after that.
I had the error 64 for SMS when I had error 16 for phone calls.
There are a couple threads with a walkthrough of fixing error 16. Basically, make a phone call, you get a machine saying error 16, stay on the line and it will connect you to a person, they will fix it. You may need another phone so they can call you on it while they have you restart your evo 3d.
It will fix both errors.
@nightfire - i hear what your saying yet i had the error 16 resolved when i rooted approx a week ago, today i received the error 64 the OP stated, all seems fine now just very peculiar fwiw my family member in same house said she was having problems sending texts - could've been a network problem in the area who knows....anyone else w/ the error 64 today?
I just ran into the same issue with my 3 hour old 3vo, had a chat with sprint online and all was fixed in a matter of 5 min.
joeykrim said:
i had the same issue and using the sprint zone app did not help. i had the issue for a few days and the sprint zone app would tell me data worked but voice did not (which i already knew as sms and voice didnt work).
i updated profile and prl multiple times over a 3 day period but to no avail. also tried to activate the phone again twice by doing ##msl# and entering in the information there but also didnt fix the issue.
the issue was only resolved by calling sprint and reporting it. after talking to the lady on the phone, the errors were cleared.
these issues all started right after running the revolutionary nand unlock method.
Click to expand...
Click to collapse
That what I did to root my phone and remove my s off. I using the revolutionary method. That when the errors started to pop up.
But a question? When you updated the profile and prl. did you remove the battery for ten seconds? That what the sprint represent told me to do, after she update every thing.
Sent from my PG86100 using XDA App
xionmedia said:
That what I did to root my phone and remove my s off. I using the revolutionary method. That when the errors started to pop up.
But a question? When you updated the profile and prl. did you remove the battery for ten seconds? That what the sprint represent told me to do, after she update every thing.
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
The problems on there end not yours.. you have to make it clear to the sprint reps that you can't get incoming calls either and then they do whatever and bam it works and all the errors go away.... Even if you can receive incoming calls tell them you can't and I think they reset the account.... You can update prls all day and it won't fix the problem
Sent from my 3VO
Okay so i am having this issue as well but mine is diff than everyone else i think...
here is why my phone works perfectly fine as long as i am on sprints network
the second i roam off it i loose all ability to make phone calls and send texts but i can surf thru 3g... now thats the confusing part becuase mine is doing the same thing ya'lls is but only during a roaming call and or text and it will actually hang up my call when i switch to the roaming tower and i try to call back and i get your phone cannot be athenticated verizon wireless....
Had the same problem the other day, but didn't get web either???
Sent from my PG86100
I know it's been a pretty common issue for rooted EVO 3D users to get an error 16 while roaming, which requires them to call Sprint and go through some rigmarole to get the phone working again.
I seem to be having a different (although similar) issue. I have no issues making calls, or with data while I'm on the Sprint network. But now that I'm roaming off of a nearby Verizon tower out here in the middle of no-where, I'm having issues. I try to place a call, and immediately the phone sounds a disconnection beep and that's it. I also do not have data.
About 45 days ago up here I received a message about not being authenticated (the error 16), but I was told that they couldn't fix this without me bringing my phone into the store. I just reset the phone and did hands free activation again, and avoided the store. I haven't noticed any issues after that, and I do go in and out of roaming areas sometimes while in the city.
I just tried to do a chat with Sprint. I specifically said I had an error 16 and needed an HRL refresh (I lied). The rep had me power off my phone while she attempted to send it a signal. After this she had me dial *2 and my phone process crashed while I tried this. I also still couldn't call out. She tried having me power off again. Same problem. Next she told me to power off my phone and keep it off for 30 mins. If it wasn't fixed by then, she gave me a support number to call.
Anyway, not sure if the support number will help. Figured I'd just see if anyone has had a similar issue or experience. I found another thread mention resetting through ##786# and using your MSL to get into it. My EPST process seems to crash when I try this. ##DATA# doesn't crash though...hm.
I'm running the Synergy 3Dvo Rom (Nightly 344 I think?). Stock kernel.
I only have 500 anytime minutes, this is usually enough for me, but I've been taking many interviews this month. I only have 15 anytime minutes left and I have 9 days left on my cycle.
This prompted me to try and get Sprint WiFi calling working. When I approve my access point, and the address for it, it keeps saying "network connection error. Please try again" and it never works.
So I gave up on that, and tried integrating my Google Voice services with my phone for free VoIP calling. For some reason the app is only letting me text with it. This guide tells you how to make calls with Google Voice from Android: https://support.google.com/voice/answer/168520?hl=en but I am not getting the dialog screen asking me if I want to make calls with my Google voice. Whenever I call a contact it just auto rings with the normal dialer without asking.
As you can see from this picture I screen capped, my sprint recognized I have both Google Voice and WiFi calling enabled as services. http://imgur.com/qIirVrG
Not sure if this matters. But I soft bricked my phone and had to use the factory reset guide. That worked great, I even did the RTN Sprint reset to get my Sprint Spark apps back. I do currently have my phone rooted with Xposed and Tweaksbox installed.
Any ideas?
this is just a copy/paste from another thread I posted in, this fixed my WiFi Calling issues
I had an issue getting WiFi calling to work out of the box, here's how I fixed it.
- Forgot WiFi network I was trying to connect to
- Log onto my Sprint account and remove WiFi calling from my plan (click "Change my Services" from the drop down menu associated with the G3 then select the "remove" text next to VWDOM0 - Domestic Voice Over Wi-Fi Unlimited)
- Wait a few minutes and keep an eye on your phone; you'll receive a pop up saying "Changes Saved" or "Profile Updated". Something like that
- After I got the pop-up I entered ##SCRTN# in the dialer (phone will reboot and update profile)<----- (I have seen where ##UPDATE# works as well so maybe try both)
-Once my phone booted up and settled in I entered the WiFi Calling menu through the dialer app; I signed into my home network and went through the activation process to add WiFi calling to my phone
It worked for me after that. However it recently stopped working for me (last night) and all I had to do was enter ##UPDATE# to fix it
fergie716 said:
I had an issue getting WiFi calling to work out of the box, here's how I fixed it.
Click to expand...
Click to collapse
Super cool thanks for showing me this.
On a side note, Google Voice is making me rage. Google Voice provisions your carrier to accept Voice Over IP (VoIP), and whenever it tried provisioning it always said "network error". I uninstalled it, logged into my Voice account and disabled it from my Sprint phone, but it's got like a zombie network process still trying to provision it. Once every hour or so a message pops up that says "network error" and it wakes the phone and it won't go back to sleep unless you press "cancel" on the error message. Pretty enraging. Rebooting the phone doesn't make it go away either.
Oh well, I might be RTN resetting my phone in the near future.
EDIT:
Here's a screenshot of the network error. Is there any way I can figure out what process is displaying this error?http://i.imgur.com/99idKL1.png
I was able to fix my "Network Error" dialog box waking up my phone with an RTN reset.
Although I tried all of "fergie716" steps to get WiFi Calling working multiple times, and it still doesn't work. Sigh....
may i ask where do you get the app for Sprint Wifi called i do not see it on my list of app
ruff97 said:
may i ask where do you get the app for Sprint Wifi called i do not see it on my list of app
Click to expand...
Click to collapse
Do you have the Sprint boot up screen? If not, read #25 of this post. http://forum.xda-developers.com/showthread.php?p=54912191
engine95 said:
Do you have the Sprint boot up screen? If not, read #25 of this post. http://forum.xda-developers.com/showthread.php?p=54912191
Click to expand...
Click to collapse
just check and i do not i have LG boot up screen. thank you
ruff97 said:
just check and i do not i have LG boot up screen. thank you
Click to expand...
Click to collapse
Also in that same thread I linked, you'll find out how to get your MSL. I think its in post #3.
comzee said:
I only have 500 anytime minutes, this is usually enough for me, but I've been taking many interviews this month. I only have 15 anytime minutes left and I have 9 days left on my cycle.
This prompted me to try and get Sprint WiFi calling working. When I approve my access point, and the address for it, it keeps saying "network connection error. Please try again" and it never works.
So I gave up on that, and tried integrating my Google Voice services with my phone for free VoIP calling. For some reason the app is only letting me text with it. This guide tells you how to make calls with Google Voice from Android: https://support.google.com/voice/answer/168520?hl=en but I am not getting the dialog screen asking me if I want to make calls with my Google voice. Whenever I call a contact it just auto rings with the normal dialer without asking.
As you can see from this picture I screen capped, my sprint recognized I have both Google Voice and WiFi calling enabled as services. http://imgur.com/qIirVrG
Not sure if this matters. But I soft bricked my phone and had to use the factory reset guide. That worked great, I even did the RTN Sprint reset to get my Sprint Spark apps back. I do currently have my phone rooted with Xposed and Tweaksbox installed.
Any ideas?
Click to expand...
Click to collapse
Just so you know, Google Voice is not a gateway for free voip calling in itself. It is simply a feature server that sits between you and Sprints core network that adds enhanced functionality.
I do believe that calls over Sprint's VoWifi app are unmeasured, so this is your best bet if you are trying to save minutes.
robber said:
Just so you know, Google Voice is not a gateway for free voip calling in itself. It is simply a feature server that sits between you and Sprints core network that adds enhanced functionality.
I do believe that calls over Sprint's VoWifi app are unmeasured, so this is your best bet if you are trying to save minutes.
Click to expand...
Click to collapse
Good to know. I feel like I've done literally everything trying to get WiFi calling working though. RTN resets with my MSL, multiple ##SCRTN# and ##UPDATE#. I'll chalk it up to my phone being rooted, I can't think of any other reason. I'll just wait for the bootloader to be unlocked for custom roms. My anytime minutes being out is only a minor inconvenience too, I almost never go over 150 anytime in a month, just so happens I've been out of work and been doing many phone interviews, which maxed my minutes. Luckily I landed a job, and my cycle resets in 6 days now.
comzee said:
Good to know. I feel like I've done literally everything trying to get WiFi calling working though. RTN resets with my MSL, multiple ##SCRTN# and ##UPDATE#. I'll chalk it up to my phone being rooted, I can't think of any other reason. I'll just wait for the bootloader to be unlocked for custom roms. My anytime minutes being out is only a minor inconvenience too, I almost never go over 150 anytime in a month, just so happens I've been out of work and been doing many phone interviews, which maxed my minutes. Luckily I landed a job, and my cycle resets in 6 days now.
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I've had issues with Google Voice (And Wifi calling) and the only thing I was able to do to get it to work was call sprint and have them remove the services from my account from their end. I waited about 15 minutes and when I re-added them, I didn't have any more issues. For Wifi Calling, I did an RTN reset after the 15 minutes, and for Google Voice, I logged out, cleared app data and uninstalled, then reinstalled after waiting Maybe give that a try. I was rooted as well FWIW.
dakoellis said:
I've had issues with Google Voice (And Wifi calling) and the only thing I was able to do to get it to work was call sprint and have them remove the services from my account from their end. I waited about 15 minutes and when I re-added them, I didn't have any more issues. For Wifi Calling, I did an RTN reset after the 15 minutes, and for Google Voice, I logged out, cleared app data and uninstalled, then reinstalled after waiting Maybe give that a try. I was rooted as well FWIW.
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What was your issue out of curiosity? I am having issues with inbound calls over WiFi, phone doest ring. Was this your problem by any chance.
robber said:
What was your issue out of curiosity? I am having issues with inbound calls over WiFi, phone doest ring. Was this your problem by any chance.
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No, it just says "network connection error please try again" in the notifications bar. But it never connects to work.