Market error; Apps won't install - Galaxy Tab 10.1 Q&A, Help & Troubleshooting

So, noticed today I can't install anything from the market. Popup says 'purchase canceled - error processing request ' can't even download from the market website. Nothing happens. Phone's market is working fine. Tried deleting market cache and data. Restarting, even un/reinstalling via TB. Nothing.
Am I missing an update or something?

Can you sideload Apps?
Sent from my GT-P7510 using XDA Premium App

Yes I could. Got it resolved. Had to delete my google account and add it back. No problem now. Weird

I would only get that error on apps, i guess not meant for the tab. For example, HBO GO. I would have to find the QR code just to find it the app. I side loaded it and the app says something along the lines of this app is not compatible.

Related

error processing purchase in Android Market

Hi all,
I somehow managed to break my Market App. Whenever I try to download an app (even free ones). I receive the following error: "error processing purchase".
I backed up my ROM with CWM and reset my Tab to factory default. I am able to download again. However I'm hoping that someone can send me the stock Android Market App, so I don't have to start customizing all over again.
Thanks in advance!
I spent hours trying to fix this and finally came to the solution. Clearing the market cache and removing your Google account must be done concurrently. If all else fails, remove your Google account, clear the cache for the market, and clear all cache and data from all applications and services that use the market icon. This is kind of like hunting a rabbit with a bazooka, but it'll git'er done.
To re-hash concisely:
Be aware: if steps 1, 2, and 3 don't work, step 4 can solve your problem ( it did for me ), but it may cause adverse effects or problems ( I'm not sure ).
1) Go to settings --> Account & Sync --> Click your Google account --> and click remove in the upper right hand corner of the screen.
2) Go to settings --> Applications --> Manage Applications --> Click the "All Applications" tab --> and then scroll until you find "Market". Choose "Clear Data".
3) Make another attempt to download or purchase an app.
If you still receive the error message:
4) Repeat steps 1 & 2 , but in addition to clearing the market cache ( which happens in step 2 ), look for any applications that seem related to the market ( there were multiple services and programs I found ) and clear the data/cache for all of them. When this step is completed, your tablet will reinitialize upon exit. You may receive a notification or error.
5) Restart your tablet, click the market, and you will be prompted to add a Google account. Sign in and accept the terms!!!
Hope this works!
Batmantis82 said:
Hi all,
I somehow managed to break my Market App. Whenever I try to download an app (even free ones). I receive the following error: "error processing purchase".
I backed up my ROM with CWM and reset my Tab to factory default. I am able to download again. However I'm hoping that someone can send me the stock Android Market App, so I don't have to start customizing all over again.
Thanks in advance!
Click to expand...
Click to collapse
Same here, so far I have a workaround, purchase in the web maket, go back to the market app and then it will download.
Cheers
error on market app
Im getting crazy as I can´t download any market app at all.
The first time I installed (3.3 bl1.1), I got 6 apps downloaded form the market app, and then suddenly stop saying and error purchasing even free apps. After hours trying to change settings now the market app even doesnt open saying that cannot get info from the server!!!
Tried to clear cache, wipe data and even reinstall the rom, but the same thing happens now after just 1 download from the android market, it says "error purchasing" a free app..
I really loved this ROM, but this is a crucial feature, can someone post an workaround for this ?
This happened to me after restoring a nandroid. In the end I ended up reflashing and restoring my user app data from TitaniumBackup. Problem solved. Good Luck
Sent from my GT-P7510 using Tapatalk
You could try to restore with TTB or uninstall and install a fresh apk. Or make a new nandroid backup, flash an older working Android backup, copy the apk onto your SD card, restore the broken nandrod backpup, uninstall market, use root explorer to move the working market apk to system/app and reinstall it from there.
Sent from my GT-P7510 using xda premium
ayres said:
Im getting crazy as I can´t download any market app at all.
The first time I installed (3.3 bl1.1), I got 6 apps downloaded form the market app, and then suddenly stop saying and error purchasing even free apps. After hours trying to change settings now the market app even doesnt open saying that cannot get info from the server!!!
Tried to clear cache, wipe data and even reinstall the rom, but the same thing happens now after just 1 download from the android market, it says "error purchasing" a free app..
I really loved this ROM, but this is a crucial feature, can someone post an workaround for this ?
Click to expand...
Click to collapse
I had the same issue happened to me. A workaround that worked for me is using the web market. Try that, it should work. The only thing is that it wont install automatically. After downloading from the web market I had to go to the market native app and search again for the app i just dl. Now the market native app would display Install instead of download.
That was the only way to dl the app.
Then I had issue with battery drainage, So decided to flash it back to stock and no more problems with the market.
hosagot said:
I had the same issue happened to me. A workaround that worked for me is using the web market. Try that, it should work. The only thing is that it wont install automatically. After downloading from the web market I had to go to the market native app and search again for the app i just dl. Now the market native app would display Install instead of download.
That was the only way to dl the app.
Then I had issue with battery drainage, So decided to flash it back to stock and no more problems with the market.
Click to expand...
Click to collapse
Oddly I have the same problems with the market even running stock.
" error processing purchase" solution that worked for me
Hi.
I'm new to the forum. I just bought my first tablet. A Viewsonic GTablet that was rooted to Honeycomb 3.0. First thing I found out about it was that I couldn't download free apps from the Market. I could get the paid ones however. I could also download free ones from Amazon. So I googled and googled and read the posts here and elsewhere and tried most of the fixes but I was as frustrated as all of us. So I thought that maybe there would be a newer version of Market that had bug fixes and so on and I found
It's version 3.0.26. I was trying to post the link but they tell me as a new member of the forum I'm not allowed to post outside links yet. Cool. The link was actually to a RapidShare site if your trust them. It was free. It was easy to just gmail it to myself and on my Viewsonic I found it in the Download folder and did the install. Sure enough I'm now a happy camper. First thing I got was Flash Player of course. I want the SiriusXM app but I installed it and log in and get the "checking for updates" that never ends. But that's a different topic.
By the way. I did email Android Market support and they got right back to me and said that they were working on it. I sent them my update that I am posting here.
The Market sometimes just has issues. As others have said clearing cache can help. Other times the only thing to do is wait and try to repurchase again later.
Jamesyboy said:
I spent hours trying to fix this and finally came to the solution. Clearing the market cache and removing your Google account must be done concurrently. If all else fails, remove your Google account, clear the cache for the market, and clear all cache and data from all applications and services that use the market icon. This is kind of like hunting a rabbit with a bazooka, but it'll git'er done.
To re-hash concisely:
Be aware: if steps 1, 2, and 3 don't work, step 4 can solve your problem ( it did for me ), but it may cause adverse effects or problems ( I'm not sure ).
1) Go to settings --> Account & Sync --> Click your Google account --> and click remove in the upper right hand corner of the screen.
2) Go to settings --> Applications --> Manage Applications --> Click the "All Applications" tab --> and then scroll until you find "Market". Choose "Clear Data".
3) Make another attempt to download or purchase an app.
If you still receive the error message:
4) Repeat steps 1 & 2 , but in addition to clearing the market cache ( which happens in step 2 ), look for any applications that seem related to the market ( there were multiple services and programs I found ) and clear the data/cache for all of them. When this step is completed, your tablet will reinitialize upon exit. You may receive a notification or error.
5) Restart your tablet, click the market, and you will be prompted to add a Google account. Sign in and accept the terms!!!
Hope this works!
Click to expand...
Click to collapse
cheers mate. I did steps 1,2 and 3 and market is working fine again
it worked for me for a day and the issue came back again.
darn frustrating
I get no love with the Jamesyboy fix.
Seems a common enough problem, but no solid fix after all this time.
---------- Post added at 05:33 PM ---------- Previous post was at 04:49 PM ----------
Found a real fix.
Install new market.apk from
http://www.arctablet.com/assets/apps/Android_Market_v3.1.5.apk
and install.
Then hunt down and uninstall the old faulty market app.
To do that, if you click the "Market" label at the top right of the "Apps" screen the system will prompt you to complete action with...
That will tell you the name of the old market app to go find and uninstall.
The Market backend (not your Tab or other device) is the problem. They've been getting a huge response to those $0.10 apps, and it's revealing some issues with the servers.
settings- privacy- factory data reset. then when it reboots wipe data for market. it's been working for me so far for a few hours. it hasn't updated to google play store yet tho, i don't know why and don't care as long as i can download apps.
Market Legacy Will cause this
if you use the google play legacy app to see what apps you have installed previously it will break in-app purchases. Uninstall and wipe normal market cache
Also try clearing media cache
I periodically have the Google Play Store get stuck on "Installing..." when I try to install an app (JellyBean, different tablet tho). I've done Clear Data for it & the Google Play Services as suggested above. But what I also needed to do was Clear Data on Media Storage. I have a large (~40GB) side-loaded MP3 collection, and the media crawler sometimes gets bogged down causing problems for everything (including Camera, which is apparently connected to Gallery, which apparently uses the media crawler). Of course, after you do this you will need to be patient (and perhaps reboot?) while it re-indexes your media.
i see..

[Q]Nook App update broken

My Nook App on my tab just updated itself, and now i get an error when trying to sign in, did this happen with other people?
it says internal error: error exception executing command.
i've restarted, i've uninstalled then restarted, nothing. my tab is NOT rooted.
----------fixed ---------
Well I figured it out. I'm not saying it's because of thumbkeyboard, but this is the only thing I changed to make it work.
Typically after entering my login I just tap the sign in button. This ttime I minimized thumbkeyboard then tapped sign in and no error. So I think it had to do with the fact that previous attempts I left the keyboard showing which is weird but whatever. Back to reading!
saltychino said:
My Nook App on my tab just updated itself, and now i get an error when trying to sign in, did this happen with other people?
it says internal error: error exception blah blah blah
i've restarted, i've uninstalled then restarted, nothing.
Click to expand...
Click to collapse
you must have auto update enabled
i just updated mine and everything works. I did have to redownload a boatload of books for whatever the reason. Hopefully they're changing the way magazines are delivered. I hate the fact that it's nothing but bunch of pics being saved on the tab
anyone have ideas? B&n support isn't very helpful...
Ive cleared cache uninstall restart installed even cleared market cache & I still get same error after it says registering device and punch in my acct info
ph00ny said:
you must have auto update enabled
i just updated mine and everything works. I did have to redownload a boatload of books for whatever the reason. Hopefully they're changing the way magazines are delivered. I hate the fact that it's nothing but bunch of pics being saved on the tab
Click to expand...
Click to collapse
Haven't tried my nook app since it notified me that it had updated; will try it in a minute. I agree about all the damn pictures for my subscriptions, though. One of the things on my list for this weekend was to find out if gallery can skip certain directories.
UPDATE: the new nook app refused to even log me in. I uninstalling and reinstalled from the market and it works fine. Still unhappy about all those image files, though.
Sent from my GT-P7510 using Tapatalk

Download from market "declined"

My sony arc isnt downloading from the market saying its declined..... Anyone had this how do i solve it
sent from one of many devices
Had this earlier with my arc. Tried to update google+, download seemed to go ok then got a pop up saying app not signed??? OK now tho
sinkster
Don't use pirated apps , But if you legitemately purchased them, you could try downgrading your market, or clear your market cache.
this can happen if the app is removed from the market i have found that the app panda home even thou i could find it on the market it was removed but click on the notification it should tell u why
[RESOLVED] Download Declined Error
File this case under stupid user tricks:
I kept getting this error when trying to download a purchased app from the Google Market. The app showed in the market as purchased but as soon as it started to download the error would pop up: "Download declined".
Finally I remembered I had originally gotten the app from Getjar. When I went there the app downloaded with no problems. In the future I will need to remember the source of each purchased app, Amazon, Getjar, Market etc. Hope this helps some other bumbler like me.

My Apps section of new Market broke?

Did your Android Market just update itself and break the My Apps function? I just noticed my Market app on my phone just made me accept the agreement again. As I remember it does this when the market app is updated. After clicking agree, the market app loaded, I click "My Apps" and just get a blank screen. Tried killing the app, then trying again, no luck. Rebooted phone, no luck. Anyone else??
for my the same thing. same problem!
Try wiping cache?
Sent from my GT-I9100 using XDA App
works for me, i however lost quite some apps (they are no longer linked to the market).
fixing the market links via titanium 4.3.1 made them available as updates, but after the 'update' they were gone again.
downgrading to the old 2.x market didn't help either, oh boy
what can i do now?
I have the same problem, and I haven´t find any solution so far.
If you see, the lost apps aren´t in present in the market web version.
they came back eventually. tried to restore the market links via titanium a dozen times before that.
out of the blue they where there again.
now i flashed the new cm nightly and i got the same prob again
guess i gotta be patient.
Maybe because of a Restart?
Worked fine for me and I did notice the market change on my DroidX.
What version is your market guys? Mine is 3.1.5 and I dont have such a problem
_______________________________
Flipped to xda by my mad device.
3.1.5 too. flashed the newesst gapps, they include the 3.1.3 market, but it auto updates real fast :0
Same here, but here's something new to add
I hadn't changed anything on my 2.1.3 rooted Droid X2 when this problem popped up two days ago.
Before coming here, cleared cache, deleted data, fixed permissions, rebooted, and rebooted (and cussed profusely at great volume).
And I tried a couple of the suggestions here, but to no avail.
I uninstalled the updates and the market dropped back to 3.1.3. Then saw the error "A server error has occurred. Retry, or cancel and return to the previous screen.
My guess is that my account is hosed up in the Google Market cloud and the latest version of Market doesn't provide error feedback.
So still sitting with a blank My Apps screen. And of course, Google Android Support has Jack Sheisse to say about it to anyone.
I have exactly the same problem; 'my apps' just brings up the server error. Tried everything, but to no avail. I can still download new apps though!
My logcat shows this:
""[24] BaseAction.run(): ApiException: com.android.vending.api.ApiException: Error from backend. Request=com.android.vending.model.AssetRequest, Response=INTERNAL_SERVICE_ERROR
I/vending (16292): [1] BaseAction.displayErrorUi(): Server error in com.android.vending.MyDownloadsActivity$MyDownload sLoader: com.android.vending.api.ApiException: Error from backend. Request=com.android.vending.model.AssetRequest, Response=INTERNAL_SERVICE_ERROR""
For me, the answer to my original problem was that I have more than one Google account configured on my phone.
For some odd reason, having multiple accounts on my phone causes the market to get confused constantly as to which account it should default to. Since one account is only on my phone for gmail purposes, there are no market apps attached to it. When the market defaults to the Gmail only account, none of my apps show up. When I manually go into the Market settings on my phone and change the account it's using to the correct account, all my apps come back.
As of now, I have not found any way to tell the Market which Google account should be the default account. So, still living with this. I just check which account it's using before doing anything in the Market App. Huge pain in the Arse..
I have the same problem with new Market. When I click My Apps this is what I get: Applications and games owned by this account will appear here.
If you also have problems please report it to Google here so they can fix it.
FIXED!
Ignore.
(thought it was fixed, but it's not...)
My apps blank
I also got the problem with blank my apps and now i fixed it for me, maybe its the same for some others. The problem was one app (can be more), in my case teeter (htc sense game). So i backuped all my apps with Titanium Backup, then uninstall all with TB. Set delete market link when uninstall app in TB settings. Clear Market cache/data. Open Market go to my apps, go back and again to my apps. Now it works for me again. So i restored 10 apps, cleared cache/data from Market and looked into my apps. I did this restor in 10 apps steps and cleared Market data till i found the app that broke the market.
My Apps Brings Up Server Error Message
It doesn't seem to have to do with anything under our control, and google is typically silent about it. I think the only thing to do is wait and meanwhile I am using appbrain which is better than market anyway. If anybody does find a solution, and I am wrong about all this, please post it. This is really annoying and frustrating.
I'm too having same issue
I also get the same " applications and games owned by this account will appear here" after the update when I go to my Apps. I have two gmail accounts, and the problem is in my main account.. my secondery account have 2 apps installed, and have no problem displaying them...
I've tried all of the above solutions like clearing cache, data...
Strangely I have another phone with the same accounts setup and it works fine...
Same is issue here - Droid Bionic
"Applications and games owned by this account will appear here"
Same is issue

403 error while installing app from google play

Hello friends,
I have installed 2 apps from market. Root explorer(file manager) & Tapatalk forum app. I have purchased both of them. I got notification for updation for both app but when i tried to update I got 403 error. So I uninstalled them and again tried to install but every time same 403 error comes. "app could not be downloaded due to an error (403)" I m getting this message. If someone is having any way to solve this problem then let be kind enough to explain me.
Thanks
Sent from my GT-I9100 using XDA
chokhu1585 said:
Hello friends,
I have installed 2 apps from market. Root explorer(file manager) & Tapatalk forum app. I have purchased both of them. I got notification for updation for both app but when i tried to update I got 403 error. So I uninstalled them and again tried to install but every time same 403 error comes. "app could not be downloaded due to an error (403)" I m getting this message. If someone is having any way to solve this problem then let be kind enough to explain me.
Thanks
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
go to running app and force close google play then run it again and it will work
chokhu1585 said:
Hello friends,
I have installed 2 apps from market. Root explorer(file manager) & Tapatalk forum app. I have purchased both of them. I got notification for updation for both app but when i tried to update I got 403 error. So I uninstalled them and again tried to install but every time same 403 error comes. "app could not be downloaded due to an error (403)" I m getting this message. If someone is having any way to solve this problem then let be kind enough to explain me.
Thanks
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
Try to clean cache an data from google play into aplications.
chokhu1585 said:
Hello friends,
I have installed 2 apps from market. Root explorer(file manager) & Tapatalk forum app. I have purchased both of them. I got notification for updation for both app but when i tried to update I got 403 error. So I uninstalled them and again tried to install but every time same 403 error comes. "app could not be downloaded due to an error (403)" I m getting this message. If someone is having any way to solve this problem then let be kind enough to explain me.
Thanks
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
Wiping cache wont work. Closing the app wont work. You need to remove the google account from settings>account and sync. Then just open google play and it will ask you to login. Just login and you wont face the error ever again.
Sent from my GT-I9100 using Tapatalk 2 Beta-4
kryptoner said:
Wiping cache wont work. Closing the app wont work. You need to remove the google account from settings>account and sync. Then just open google play and it will ask you to login. Just login and you wont face the error ever again.
Sent from my GT-I9100 using Tapatalk 2 Beta-4
Click to expand...
Click to collapse
Tried to remove the account. It is saying that account is used by some app and cant be removed. I have to do factory reset to remove account. I dont want to do that. Any other way?
One more thing I want to ask. When I tried to remove account it also say that removing account will remove all contacts, messages and other data from phone. Is it true?
Sent from my GT-I9100 using XDA
hello.
i have the same problem for more than week!!!! it's really annoying. i can't download or update purchased apps. i tried everything i found - clear data, clear cache, remove market update, even REFLASH rom, but with no luck. still 403 error!
hope somebody knows how to fix that
(i have a htc wildfire s)
what rom are you using?
port cyanogenmod 7.2
http://forum.xda-developers.com/showthread.php?t=1226765
toinktoink said:
what rom are you using?
Click to expand...
Click to collapse
I am on stock samsung rom XWKL1
Sent from my GT-I9100 using XDA
There are many people with this problem. Doesn't matter what rom,or phone they are using.
Sent from my Wildfire S using Tapatalk
403 error
same problem here with 403 error
revert back to an older market
this worked for me before
aouni_tahech said:
revert back to an older market
this worked for me before
Click to expand...
Click to collapse
But not for me
Sent from my Wildfire S using Tapatalk
even more strange, in my library it returns to me i've got 2 apps purchased. I never purchased any app as I do not own a creditcard. However trying to install either of returns err por 403
Hope this helps
Checked the net - there are LOADS of people having this issue, regardless of ROM being used - it seems to be something with Google Play itself. I saw a few different solutions being offered but none of them were being reported as being a definitive fix.
For me, it started with newly installed apps I had just paid for not showing up on the device - no icon, no entry to create a shortcut with the shell (in my case ADW Pro on ICS 4.0.4 stock, deodexed, rooted VZW Nexus). Strangely enough, when you went to the entry in Play, it showed as installed and you could actually open it from there. I got around this by creating an ADW launcher action - the entry for the actions DID show for the program.... go figure?
I tried clearing the cache and data on Play and rebooting. All that got me was no apps at all showing on the installed section for awhile until it updated. Then I was able to update one app, but still had the sam trouble with the original update that was causing the 403 errors.
Don't think there's any solution out there that truly works for anyone. We're going to have to let Google fix this one, but we should let them know - I already posted one bug report; the more of us that do so will put the isue on the front burner.
chokhu1585 said:
Tried to remove the account. It is saying that account is used by some app and cant be removed. I have to do factory reset to remove account. I dont want to do that. Any other way?
One more thing I want to ask. When I tried to remove account it also say that removing account will remove all contacts, messages and other data from phone. Is it true?
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
If you do a factory reset, all the data will be deleted. However if you remove the google account, the contacts synced with your google account will be shown again in the contacts list once you add the account again.
Faktory reset isn't the right way. I already did it.
Sent from my Wildfire S using Tapatalk
What worked for me
Ok so after racking my brain with this issue I found the app I was trying to install / update (which was swiftkey x in this case) was purchased under my other email i used when Google Play was Android Market. So what I did was open up Google Play and for my HTC EVO 4G hit the menu button which allowed me to choose an alternate Google account. I originally purchased and installed my Swiftkey X on a different account than my Google Play was currently on. I picked the account I originally purchased Swiftkey X on, then did a search in which stated purchased, hit update and WAAAAAAAAAAAAA LAAAAAAAAAA!! no more error (403). Hope this helps. Seems like for purchased apps and maybe others Google will look to see which original account you installed it under. So if you were like me and started with one email account and changed it for one reason or another you will have to use whatever account the application was installed under in Google Play / Android Market for updates.
[side note] If you do not see your Google Account listed under Google Play account options. Ensure you have your phone setup for Syncing that particular Gmail account or else you will have to set that up first before proceeding.
- - -
e s k i ... [insert cool flashy logo / avi here]
eskimones said:
So if you were like me and started with one email account and changed it for one reason or another ...
Click to expand...
Click to collapse
nah... sorry, but I'm using my account for years now... never changed it in any way.
BTW, is this a form of copy protection? Does it happen on unrootet phones with original software, or only with rooted special deliveries like MIUI, Cyanogen mod... etc.?!
guys CMIIW error 403 is a problem with proxy my sugestions is try restore the old default apn and clear the proxy in setting save and reboot hope it will work

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