[Q] Defective phone? Charging problems/random power off - HTC EVO 3D

This morning, I woke up to find me 3vo plugged in, but the light was off and I couldn't turn the phone off. My first thought was that it died.....while plugged in over night? So I pulled the battery, put it back in, plugged it in, and the red charging light came on, but only half the brightness it normally is. It also wouldn't turn on and the light turned off after a couple of seconds. I then pulled the battery, waited a minute, put it back in, plugged in, and it seemed to be charging like normal. I turned it on but it took a couple of minutes to boot up, much longer than any normal boot up time.
On a separate occasion, I had 60% battery life one afternoon. I checked my phone 15 minutes later and it said the battery was 5% or less and then shut down a couple of seconds after I turned the screen on.
There was nothing to link these two incidents. I'm trying to figure out if it is a problem with software, hardware, or battery. I can't make the problem happen, so its going to be interesting if I need to take it to a sprint store for a replacement/repair. Thanks for any input or ideas.
Phone is stock, no root.

I know I've had to pull my battery for unknown reasons to start it. The only time I ever so the led at half brightness is when the phone is booting without quickboot (battery pull clears memory for a quickboot). It's like putting your computer in sleep mode, your computer sends fast startup information to volatile memory (ram), so it boots off fast RAM instead of slow hard drives.
As for your 60 to 5 in 2.5 (seconds). I'd try wiping your battery stats in recovery. Make sure you have a FULL charge, wipe battery stats, fully drain the battery, the fully charge. Your battery meter should be accurate afterwards...
If this helps, please hit the thanks button...
Sent from my HTC EVO 3D using XDA App

Wife's phone had same problem.. took it to Sprint.. they did a radio reset and full hard reset and it fixed it.... So far.
Sent from my PG86100 using XDA App

Related

battery problem

so every once in a while, i'd say every 4 or 5 days... i'll take my phone off the charger and start my day like normal. but on these days, (sometimes i notice and do a hard reset before all this happens) the upper half of the phone will get really warm and even if i do absolutely nothing on my phone, my battery will drain from full to dead in 3-4 hours.
has anyone else noticed this? i'm thinking it may be some sort of cpu cycle leak or some sort of infinite loop some background driver might get itself into.
its pretty annoying if i dont catch it right away and an hour after i unplug my phone while i'm at work to take my phone out of my pocket and have it over half battery gone already.
sheep_duck said:
so every once in a while, i'd say every 4 or 5 days... i'll take my phone off the charger and start my day like normal. but on these days, (sometimes i notice and do a hard reset before all this happens) the upper half of the phone will get really warm and even if i do absolutely nothing on my phone, my battery will drain from full to dead in 3-4 hours.
has anyone else noticed this? i'm thinking it may be some sort of cpu cycle leak or some sort of infinite loop some background driver might get itself into.
its pretty annoying if i dont catch it right away and an hour after i unplug my phone while i'm at work to take my phone out of my pocket and have it over half battery gone already.
Click to expand...
Click to collapse
I have noticed the 'staying warm after charging sometimes' phenomenon....I also sometimes leave it charging all night but it doesn't seem to charge, even though the light is on. I think this is somehow connected to the wonky power button behavior...I get a green light on full charge sometime....i've never seen it turned green while powered off.....sometimes it won't turn on while plugged in, sometimes I need to do a battery pull, sometimes the SD card too, sometimes I need to press the power button a million times or hold it extra extra long....sometimes the charging light doesn't come on and it does charge, sometimes the light comes on and it doesn't...sometimes it gets really hot after charging and doesn't cool down after sitting idle....I usually just shut it off for a minute and turn it back on...somehow.
This is definitely one of my pet peeves with this phone...I also think this is linked to some phones never turning back on again, corrupted bootloader/recovery after a 'fastboot' shut-down or hot restart...
I'm diggin' the phone, don't get me wrong, but....I can't wait for the nPrime...
yeah, but it's less so the problem of it getting warm (pre or post charging) and moreso that it will start heating up a lot and you can tell that something is running the battery down in the background, the only way to stop this is to do a battery pull restart.
has anyone had similar issues with their phone going from full battery to dead in a few hours because of a hidden bugged process or something similar?
bump 10 char
I had that happen after tuning airplane mode off then back on. But that's itt
Sent from my HTC Evo 3D.
This happened to me this morning, first time and it was very weird. I've left it charging overnight per usual and this morning when I woke up and unplugged it, it had only 10% battery left. I tried charging it in my car on my way to work and have it plugged in to my computer USB now. I disabled a bunch of stuff as shown on this thread:
http://forum.xda-developers.com/showthread.php?t=1141221
And it's now starting to charge.
I did however just update to showdown rom and had setcpu on 1.7 conservative. It still should have charged but I'm guessing a stuck process/bug drew all the power last night.

[Q] weird battery/charging issue

So this morning when I unplugged my phone from charging all night, like I always do, the notification bar said the phone was still charging. I plugged charger back in and unplugged and it went away. A couple hours later, I noticed my battery was draining extremely fast. I check the battery in the Settings>About phone>Battery Usage, and it said the phone had been on battery for 24hrs. Meaning the phone never recognized it had charged. I refreshed and no change. I wiped battery stats in recovery and it seemed to work. I later charged the phone to 100% and the problem started again. Phone kept showing the setcpu charging bolt in the notification bar. When I checked battery usage, it just showed 0 seconds on battery and there is nothing there. No display time, no android OS, nothing. I decided to flash uNamed, coming from serendipity. After flash, battery usage still showed 0 seconds on battery. I pulled the battery, and then ended up in a batter charging/battery empty bootloop sort of thing. If I pressed all three buttons (vol up vol dwn and pwr) it would take me to download mode. I had to flash an odin kernel just to get phone working again, but battery stats are still screwy. Any ideas?
Edit > my phone keeps showing charging bolt symbol when its not plugged in. Got it to turn off by plugging/unplugging phone several times. While sitting in my pocket the phone made that noise it makes when you plug it in. Now my phone thinks its charging again. Wtf
http://forum.xda-developers.com/showthread.php?t=1381099
Seems like more and more people are getting sgsii's with bad usb ports.
Sent from my páhhōniē
Looks like I might be going back to best buy tomorrow. Thanks for the reply
Sent from my SAMSUNG-SGH-I777 using XDA App

HELP! Prime won't start up.

So I took the prime of its box, plugged it into the wall and tried turning it on. When I did, the Android battery indicator screen showed up. The battery was in the red, about a quarter the way up. I've since called Asus about the issue, and they told me to charge it for about an hour. I've done that, and still it doesn't work. It still boots into the same screen. It won't even go into recovery if I hold volume- and power for 10 seconds, just back to the battery screen. I feel like maybe I'M doing something wrong here. Any ideas, guys?
gb_ballz said:
So I took the prime of its box, plugged it into the wall and tried turning it on. When I did, the Android battery indicator screen showed up. The battery was in the red, about a quarter the way up. I've since called Asus about the issue, and they told me to charge it for about an hour. I've done that, and still it doesn't work. It still boots into the same screen. It won't even go into recovery if I hold volume- and power for 10 seconds, just back to the battery screen. I feel like maybe I'M doing something wrong here. Any ideas, guys?
Click to expand...
Click to collapse
it's gotta charge. mine did that too and i was freaking out. apparently not all tablets are charged. It took about 10 minutes to finally get it to boot up.
If you charge it and it still doesnt...then it might be time to ..worry
I'm only worried because it's been charging for an hour and still just goes to the battery screen, shutting off immediately after. I'll let it charge for a few hours and if it still doesn't work I'll just have to call Asus.
Whoa sorry to hear this.When i plugged mine in it started booting up & went to the home screen.It had 21% battery left on it.So i shut it down & letting it charge the full 8 hours that's recommended before even using the device.I hope yours works.
Make sure the charging light is on
where's the charging light?
its built into the power on button. a tiny little orange led
It's not coming on. When I plug the tablet in, it recognizes that it's plugged in and vibrates, tries to turn onamd fails.
Make sure it is plugged in all the way in the tablet.. and then wait a bit. you must use the wall charger.
It has been plugged all the way into the tablet with the wall charger :-/
Dang! Sorry to hear this. if it doesn't come on within the hour id say just exchange it. it might bea faculty unit. it should have enough juice to boot up by now considering if you charging it properly. Good luck. wish it was working for you because this is a great device.
I am having the same problem too when I first plugged it in the battery indicator screen came on real fast and turned off the orange charging light came on and turned off.I tried plugging into the computer it does nothing diffrent.I think it might bricked.
okay. i just got my primetoday, same deal. it doesn't start, tried to reset, etc. i finally charged it for a while, after a while, it finally boots. at that point it was at the 15% battery life mark.
seems a bit odd.... i would wait and see.. if its game stop they would of had games installed on it.
I just got mine today...woot!!! But the issue that u have happened to me also what it happened was a faulty charger
Sent from my SPH-D710 using xda premium
I tested the charger on my phone and it worked. I plugged into the tablet and pressed the power button the led came on and blinked and turned off quickly.I think the battery needs a good charge.
I had to charge mine until the battery indicator was green before it would turn on. Said in the manual to fully charge before using for the first time... so maybe it doesn't let you start up until charged?
Well after 3 hours of charging it finaly started up but the battery level was low 3% showing that tells me the battery had no charge in it.Well I am happy that it is working and hopefully no other problems show up.
Good to hear
Same exact thing happened to me, lol. Mine arrived with zero charge and I just let it sit for about an hour plugged in and all was well.
Sent from my Galaxy Nexus using xda premium

[Q] Rezound Bricked?

My Rezound is broken
I unlocked and de-sensed it, but that was when the unlock first came out and it's been working fine since, so I don't thing that's the problem.
The phone won't come on, and when I plug it in the charge light doesn't even come on. If I leave it plugged in, then take the battery out and put it back in the charge light comes on for a few seconds, then turns off.
I was at a new years party the night before and I may have laid down on top of it while it was in my pocket, but the water sensors are fine, and I don't remember it ever getting wet.
I notice there are a lot of connections between the phone and the back cover. Is it possible that something could be bent and these connections aren't being made, so the phone refuses to do anything? I tried putting wires across them where they would normally be connected, but it didn't seem to help.
So what do you guys think? Is there something else I can try? I guess if it's totally broken then they can't tell that it's unlocked, so I could try getting a replacement :/
First off, I wouldn't have put any wire across any of the antenna leads like that. Second, if the phone is not coming on with the cover off then you may have another problem. The phone should turn on without the cover. You just wouldn't have signal.
My opinion, try another batter if you know anyone who has one. Or maybe go to your VZW store and see if they will let you use one of theirs. If the battery/phone is too hot the LED will blink orange, once it is cool enough, or full enough to turn on/charge again it will become solid. The fact you get an indication when there is no battery leads me to believe there may be a problem with the battery itself.
with the phone off, pull the battery for several minutes. Then put it back in and plug it in to the charger. Do not try and turn the phone on. If the charge light comes on and stays on, just let it charge for a few hours until it turns green.
I've read of rezounds dying from the battery going completely out. Screws it up somehow. Verizon also has thunderbolt external chargers for 5 bucks. You could use that to charge the battery (it fits), then try and turn it on. If it still won't turn on after charging, put the battery in and try and boot into the bootloader menu (power on and vol down at the same time), from there you can restore your nandroid or flash another ROM if it will boot to it.
I tried leaving the battery out for a few minutes, and then for the rest of the day. No dice in either case. I'll try to get an external charger tomorrow :/
Thanks for the ideas, I'll let you know how it goes.
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
ministroni said:
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
Click to expand...
Click to collapse
After getting the new battery, does the orange LED come on while charging the phone when powered off? I replaced my battery after having the same problem and now the orange light does not stay on while the phone is charging when it is powered off. I guess it's no big deal, but it bothers me.
flie4wtguy said:
After getting the new battery, does the orange LED come on while charging the phone when powered off? I replaced my battery after having the same problem and now the orange light does not stay on while the phone is charging when it is powered off. I guess it's no big deal, but it bothers me.
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Click to collapse
Yeah, it still works just fine. I turned it off just now and then plugged it in to check and the charging light came on immediately.
Maybe the battery is faulty or you got a thunderbolt battery by mistake and the phone is confused? Otherwise I have no clue why that would happen :/
I have them same problem. My phone is completely dead, won't turn on and a orange light comes on for 3 seconds and goes away and nothing happens. What do I need to do?
Sounds like your battery died. Pull the battery and let it sit for a few, then try to boot it back up and plug it in immediately.
I was reading a thread about this last night on RootzWiki. Dude did a lot of testing, came to find out it was ClockWorkMOD keeping a completely dead battery from charging at all. Is that the recovery you have? If so, I would put AmonRa on, try that.
Agreed, almost definitely a dead battery. You can try this:
1) Take out the battery and put it back in
2) Hold down power and volume down to enter the bootloader
3) Immediately plug the phone in and leave it there for 10 minutes or so
4) Reboot the phone now that you have enough power to make it through booting
This should work as long as your battery is completely dead.
My suggestion for the future though is to buy an external charger and a second battery. That's what I did, and now any time I accidentally let my battery die I just swap it out and I'm good to go at 100% while the other one recharges. Also an external charger is the easiest way to fix this if your battery is too dead for the above method.
ministroni said:
Went to Verizon today. I bought another battery and ordered an external charger. Swapped in the new battery and the phone started right up
Now I just hope I didn't screw anything up messing with the antenna contacts :/
Click to expand...
Click to collapse
Also, remember that if you are using Clockwork Recovery for some reason that makes the phone not charge when its powered down. I had the similar issue where i couldnt get it to charge or come on at all, i put in a battery from my TBolt and it turned right on, switched Recovery to Amon Ra (Blue one, not the Red one) and from there it charged no problem!
worked...
slim6596 said:
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Click to expand...
Click to collapse
this worked for me! thank you!! also to come to think of it, the problem happened after installing clockworkmod recovery. so there certainly seems to be a connection
slim6596 said:
Mine died overnight. Same symptoms, charging light for a few seconds then nothing. I plugged it in, let it sit for a while (didn't time it, but not more than 15 minutes). Unplugged it, then: held power, volume up and volume down all at the same time. It booted up, as soon as the screen came on, I plugged it back into the charger. Running fine now. Hope this helps someone else.
Click to expand...
Click to collapse
This absolutely helped me! I'm really liking this Rezound I picked up but the damn thing is also just very temperamental in general. Still a fantastic underrated device overall though.
My wifes d2g did that once. I ended up taking an old charger, stripping the ends off and taping it to the contacts on the battery for 30 minutes. It charged it up and after that it would charge thru the phone again. A lot cheaper than a new battery.
Sent from my ADR6425LVW using xda app-developers app

Charging Failure

Hello all. It's been a long time since I've been to this section of XDA, glad to see it's still got some life left.
I'm trying to get my old i777 working so a friend of mine can borrow it. If I remember correctly, it was running an AOKP rom when I stored it well over a year ago, and it was fine. Today I went to turn it on, nothing. I started charging it, let it go for a few hours. It still won't turn on; instead it's acting a bit strange. Every few seconds the screen flashes either the gray battery charging logo, an instant dim flash of the entire screen (a slight gray, nothing bright), or the home/back/etc buttons flash for an instant. When the charge logo appears, the screen brightens just before it goes off. All buttons are unresponsive, my computer does not recognize it. I've been unsuccessful in finding any real help with Google and searching XDA. The only advice I found was to plug it in without the battery, then put the battery in. This did not help. Any feedback would be appreciated - this little phone has a lot of sentimental value to me. It's been through hell and back, it survived my ex (who managed to break a Nokia 3310 and Nokia 920). If I have to put it to rest, I guess it's earned it, but I'd like to keep it going for just a while longer.
Did you store it away with the battery in the phone? If so, in a year, the battery could be completely drained and in some cases, that can cause a problem with charging, as in will not charge. Possibilities to test, use a fully charged battery by charging the existing battery with an external charger, or by using another battery. This would be the first thing I would try.
I am also having such a problem from time to time, when my battery is complitely drained. I am using such a device to bring the battery back to life. Always helps.
I usually plug mine into a higher powered charger like my s6 one and that gets it out of the loop.

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