If you were to use HTCs method to unlock your bootloader, they now have your serial number or other unique identifier for your phone. If you are paying for insurance, Sprint does the warranty work for free, like if the screen suddenly stopped working due to some other reason than mishandling. So, whether you can or can't lock your bootloader back down, HTC has your serial number as one that has been unlocked.
The question is, are they sharing it with Sprint, and will Sprint then not fix your phone like they would have had you not unlocked it at all?
Makes me so thankful I don't have to rely on HTC for unlocking!
hankbear said:
If you were to use HTCs method to unlock your bootloader, they now have your serial number or other unique identifier for your phone. If you are paying for insurance, Sprint does the warranty work for free, like if the screen suddenly stopped working due to some other reason than mishandling. So, whether you can or can't lock your bootloader back down, HTC has your serial number as one that has been unlocked.
The question is, are they sharing it with Sprint, and will Sprint then not fix your phone like they would have had you not unlocked it at all?
Makes me so thankful I don't have to rely on HTC for unlocking!
Click to expand...
Click to collapse
I don't believe anybody has the answer to this question. We have to wait and see.
hankbear said:
If you were to use HTCs method to unlock your bootloader, they now have your serial number or other unique identifier for your phone. If you are paying for insurance, Sprint does the warranty work for free, like if the screen suddenly stopped working due to some other reason than mishandling. So, whether you can or can't lock your bootloader back down, HTC has your serial number as one that has been unlocked.
The question is, are they sharing it with Sprint, and will Sprint then not fix your phone like they would have had you not unlocked it at all?
Makes me so thankful I don't have to rely on HTC for unlocking!
Click to expand...
Click to collapse
What I don't understand is why would any of us care??? Since we have our own method of getting S-OFF, why would we even consider doing what HTC wants. There is nothing, NOTHING, that HTC will offer with their bootloader unlocking that is positive to the modidng community.
At this point, I wouldn't worry about it since the tool isn't out yet, and we have a way of reverting back to S-ON and RUU'ing to a stock phone.
Some brave soul will take the bait later down the road and will be a guinea pig for us to see what will happen once they surrender their info to HTC.
I don't plan to use their F-OFF tool unless my phone magically takes an OTA or I get a replacement and cant F it OFF myself.
Why would it matter for insurance. Insurance is insurance not warranty service. I can take my phone and throw it on the ground as hard as I can and call Assurion and they will replace it whether its rooted or not. I'll have to pay the $100 deductible but it won't matter if I'm rooted or not.
Now if your going to make a warranty claim and HTC has your SN and has marked it in the system as not being authorized for warranty work then yes your screwed.
I used revolutionary S-off and then flashed the Eng hboot. I won't be using htc's OTA.
cruise350 said:
Why would it matter for insurance. Insurance is insurance not warranty service. I can take my phone and throw it on the ground as hard as I can and call Assurion and they will replace it whether its rooted or not. I'll have to pay the $100 deductible but it won't matter if I'm rooted or not.
Now if your going to make a warranty claim and HTC has your SN and has marked it in the system as not being authorized for warranty work then yes your screwed.
Click to expand...
Click to collapse
Because Sprint Total Equipment Protection(TEP) insurance is comprised of the Equipment Service & Repair Program(ESRP) and the Equipment Replacement Program(ERP). ESRP covers warranty issues during and after the manufacturers warranty and ERP covers accidental damage(water, theft, and total destruction). I wouldn't want to be paying $8 per month and find out that the ESRP portion is worthless.
Hmm anyone worried we had to give our serial number in order to use the Revolutionary tool, kind of like what HTC wants us to do, hmmm (being paranoid).......
Sent from my PG86100 using Tapatalk
I have a crazy idea here. Why not call Sprint and ask? Just say "Hey, I'm thinking of unlocking my bootloader which will void my HTC warranty and I am wondering if I am still covered under your insurance?"
I mean...its just a thought... But it might be better to take the advice of random strangers who may or may not know the real answer.
ExploreMN said:
I have a crazy idea here. Why not call Sprint and ask? Just say "Hey, I'm thinking of unlocking my bootloader which will void my HTC warranty and I am wondering if I am still covered under your insurance?"
I mean...its just a thought... But it might be better to take the advice of random strangers who may or may not know the real answer.
Click to expand...
Click to collapse
In theory you are right. But in practice you will get a different answer from every rep you speak with.
firemedic1343 said:
In theory you are right. But in practice you will get a different answer from every rep you speak with.
Click to expand...
Click to collapse
Document document document...write down the time, date, rep name, etc. Or if they say no it is not covered, have them tell you where it states that in the agreement so you can read it yourself.
ExploreMN said:
Document document document...write down the time, date, rep name, etc. Or if they say no it is not covered, have them tell you where it states that in the agreement so you can read it yourself.
Click to expand...
Click to collapse
That and a nickel will get you...well, a nickel. Sprint reps give different answers on existing policy, much less one that probably doesn't exist yet. Someone might have better luck emailing every Sprint Exec they can find, including Dan himself, to get a semi-straight answer. At this point their answer will probably go something like, "We are working on this policy and details will be forthcoming". I was just throwing a scenario out there on one possible way Sprint could screw us over. It's speculative, I know, but entirely possible with Sprint. I don't plan to register with HTC/Sprint, so it was more of a warning to others.
GooseEye said:
That and a nickel will get you...well, a nickel. Sprint reps give different answers on existing policy, much less one that probably doesn't exist yet. Someone might have better luck emailing every Sprint Exec they can find, including Dan himself, to get a semi-straight answer. At this point their answer will probably go something like, "We are working on this policy and details will be forthcoming". I was just throwing a scenario out there on one possible way Sprint could screw us over. It's speculative, I know, but entirely possible with Sprint. I don't plan to register with HTC/Sprint, so it was more of a warning to others.
Click to expand...
Click to collapse
Well, if that is the view, then even getting an "experienced" response on here would be just as worthless. I think you would do much better to document your call, question and response as I suggest rather than waiting until after the fact and saying "But GooseEye on the XDA forums said that HIS phone was covered after unlocking the bootloader." I'm pretty sure that little piece of information would make the Sprint rep laugh before saying no.
ExploreMN said:
Well, if that is the view, then even getting an "experienced" response on here would be just as worthless. I think you would do much better to document your call, question and response as I suggest rather than waiting until after the fact and saying "But GooseEye on the XDA forums said that HIS phone was covered after unlocking the bootloader." I'm pretty sure that little piece of information would make the Sprint rep laugh before saying no.
Click to expand...
Click to collapse
I think you're applying my response too broadly.
In this specific situation with regard to warranty coverage through paid Sprint insurance, documenting a rep's response about whether warranty work will or won't be covered on a HTC unlocked bootloader phone, without existing policy in place, will mean nothing. A honest rep should say there's no policy in place yet to answer that question, in which case documentation is moot. A dishonest or misinformed rep could give you wrong info, and while documented by you, will really get you nowhere. Time will pass, account notes will expire, apologies will be issued, but the promise won't be honored. If you put up a good fight, they might end up honoring it, for that one time only.
On a broader scale, and with existing policy, it's always a good idea to document. I do it myself and it's paid off numerous times. But I've always used the "experienced" responses from this and other forums to know what the existing policy is, what to ask for, and whether the rep's response holds any weight or whether they're just blowing smoke. Not all reps interpret all policy correctly, store reps being notoriously bad, so it helps to know whether they're giving you empty promises.
I assume you're just hypothetically using my name in your insurance coverage example but I have to say that I never stated anywhere in my posts that Sprint insurance warranty coverage w/unlocked bootloader will in fact work a certain way. In fact, I was cautioning that there could be other, as yet unverified ramifications, other than the HTC warranty. A pessimistic view for sure, but one that doesn't tend to leave people with false hope.
Related
So I was on a webex today with 2 guys from HTC about the new evo 3d and the evo view tablet..
they opened the qa - and it was asked what the hell happened with the evo 3d right camera being out of focus as well as the bootloader..
they claim to not know anything about the evo 3d camera being jacked.. and they had an interesting response on the bootloader -- attached is the Q/A Session audio straight from HTC.
** had to fix the attachment - not all of the mp3 was uploaded **
Cliff notes for those of us who don't want/are unable to listen?
sure - bootloader voids warranty - bootloader will be available soon - but on a 1 on 1 case with htc customer support - after you give them your esn so they can track the device if you ever try to send it in for repairs.
Camera issue - they claim they never heard of -- they where later emailed with link to the forums here with all the people with the screwed up camera issue complaints --
htc view tablet will hopefully be getting honey comb at the end of this month..
That warranty talk is bull****. Of they just remove encryption and let us root it then it will be the same as HTC devices released in the past. How could this possibly void warranty? Nonetheless, who sends phones to HTC anyway?
Tapa tapa tapa
mlin said:
That warranty talk is bull****. Of they just remove encryption and let us root it then it will be the same as HTC devices released in the past. How could this possibly void warranty? Nonetheless, who sends phones to HTC anyway?
Tapa tapa tapa
Click to expand...
Click to collapse
I would imagine that ESN info would carry over to repairs with the phone carrier.
As for why it would void warranty, the biggest factor would be overclocking. I'm not sure exactly what and how other system modifications could affect long term stability of the phone, and they probably don't care. The fact is, allowing us access opens the phone up to potential problems not covered under the warranty as provided.
if he have sprints warranty it wont even matter.
I've already talked to a lot of couple regional tech managers for sprint and theres nothing even close to being setup to track unlocking, so it really won't change anything except after 1yr and only then if you don't have sprints ESRP or TEP
I'm calling BS on the warranty voiding and case by case. If that's true, then a lot of people will be pissed. I'm calling it now.
And honestly, this is the first time I've heard of the out of focus thing.
If they unlock my phone ill give them the esn.... **** it warranty never did me anygood when I get a new phone ever few months...
sent from a 3devo
I didn't hear anything about tracking the esn number... unless i missed it. It would be pretty low of htc to void your warranty if it is an obvious hardware issue such as loose micro usb port or dead pixels. No other phones with unlocked boot-loaders do that including Motorola, Samsung, and the nexus phones. It was also hilarious when at the end of the call you can hear the guy in the background pissed off and swearing, wish I knew what he was saying when the lady started to talk over him.
bull crap about warranty. I mean what does unlocking bootloader have anything to do with warranty. Motorola the company who started all this crap is not even saying this. Unless the CEO opened his mouth too fast and is eady to swallow is own words then I can understand. Other than that this is bull****.
nate420 said:
If they unlock my phone ill give them the esn.... **** it warranty never did me anygood when I get a new phone ever few months...
sent from a 3devo
Click to expand...
Click to collapse
^^ This...
They can have my ESN, Phone, License, etc number they want, as long as they step up to the plate..
nate420 said:
If they unlock my phone ill give them the esn.... **** it warranty never did me anygood when I get a new phone ever few months...
sent from a 3devo
Click to expand...
Click to collapse
Exactly.
Technically, rooting voids the warranty anyways. We've always just had the luxury of reverting it back to stock and undoing whatever mods we've made. If someone isn't prepared to accept that rooting voids your warranty, then perhaps that person shouldn't be rooting to begin with. If the warranty is that important to you, then leave the phone stock. I don't give a crap about the warranty. If i bork my phone by messing with it, then that's my problem (hasnt happened yet.....knocking on wood)
Sent from my PG86100 using XDA App
I have Black Tie insurance, which covers accidental (which in my own theory covers my phone if it was to get bricked.) So I'll send my ESN away. The only problem with this is if you ever wanted to resell the phone...
with Black Tie, don't they get you a new phone? or is it a refurb ?
Gilbot said:
with Black Tie, don't they get you a new phone? or is it a refurb ?
Click to expand...
Click to collapse
Refurb w/ Rapid Exchange (~2-3 business days).
to hell with warranties just give me my unlocked bootloader >.<
Yeah what's this focus problem?
Sent from my PG86100 using Tapatalk
ScrapMaker said:
Yeah what's this focus problem?
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
When people are taking 3d video and I am assuming pictures as well, when viewing on a non 3d screen and it shows as side by side, the right picture is actually blurry and the left picture is much clearer.
If Sprint were to actually track rooted devices and not warranty them under their plan, they would be losing a lot of $7 a month charges that has probably just been extra money in their pocket for the most part.
Yea I was just thinking I still have TEP to fall back on, call in the phone stolen or something. I doubt ill brick my phone but something like the back light went out or whatever other manufacturer defect I will be expecting a replacement.
I think the reason rooting a phone freaks them out and makes them void the warranty when someone does it is because of overclocking. If you burn out your processor early because you are pushing it far beyond the speed it was meant to go, they don't want to have to pay to replace your phone.
I would bet if there was no such thing as overclocking they wouldn't really care. At least the manufacturer wouldn't...the carriers would still cry because you can circumvent their $30 a month tethering plans...
I purchased a phone from craigslist didn't know that t mobile had a imei system and didn't have t mobile service at the time bought the phone with case phone looked brand new etc i activate phones not working turns out bad imei.
The good news is that i have the text from seller and a tmobile rep told me that he is a tmobile customer i asked if he could check if the phone was purchased on the account to check if it matched up and he told me he couldn't give me anymore information anyone know how i should go about this situation with the police?
Nothing you can do except using the phone as an ipod.
Sent From My Htc Amaze running rum+coke
Probably not much u can do especially if he included the words "as is" anywhere in the post, but if he didn't you can probably go to your local police station and file a police report and take the guy to small claims court......I think anyway.......you might want to ask Binary he's a cop he would know better then me.
will_69_67 said:
Probably not much u can do especially if he included the words "as is" anywhere in the post, but if he didn't you can probably go to your local police station and file a police report and take the guy to small claims court......I think anyway.......you might want to ask Binary he's a cop he would know better then me.
Click to expand...
Click to collapse
Well he can report it to his local police station but there's not much they can do. This is actually more of a civil action unless you can provide reasonable doubt that the seller is selling stolen merchandise. And if the post says "AS-IS" or anything similiar then you're SOL. You can try to contact Craigslist and report the seller for selling stolen merchandise. They might cooperate with you to take the seller to civil court.
That's about the best that you can do.
Good luck!
That's what you get for buying on craigslist. If it was ebay at least you would have been protected.
Binary100100 said:
Well he can report it to his local police station but there's not much they can do. This is actually more of a civil action unless you can provide reasonable doubt that the seller is selling stolen merchandise. And if the post says "AS-IS" or anything similiar then you're SOL. You can try to contact Craigslist and report the seller for selling stolen merchandise. They might cooperate with you to take the seller to civil court.
That's about the best that you can do.
Good luck!
Click to expand...
Click to collapse
Thanks everyone who helped, Binary i know that normally with craigslist stuff if you get scammed its pretty much on you. But the guy told me he got the phone off a upgrade and decided to stick with his old phone therefore he is lying. I also know that the number he was using to do the business with is linked to t mobile which leaves his information for the police vulnerable. Luckily my mom works at a high school and i have access to a police officer. Since you're a police officer i was wondering if i had information showing that the phone he sold me is directly linked to his account and shows that he said the phone was stolen/lost i can report him to asurion insurance and get him in trouble for insurance fraud at least. The one thing i was wondering is if he would say i stole the phone from him but i have the box with unopened accessories and text showing we were meeting up etc.
rasstar said:
That's what you get for buying on craigslist. If it was ebay at least you would have been protected.
Click to expand...
Click to collapse
I don't see how this is helping can keep the negative comments to yourself lol
lajuan3 said:
Thanks everyone who helped, Binary i know that normally with craigslist stuff if you get scammed its pretty much on you. But the guy told me he got the phone off a upgrade and decided to stick with his old phone therefore he is lying. I also know that the number he was using to do the business with is linked to t mobile which leaves his information for the police vulnerable. Luckily my mom works at a high school and i have access to a police officer. Since you're a police officer i was wondering if i had information showing that the phone he sold me is directly linked to his account and shows that he said the phone was stolen/lost i can report him to asurion insurance and get him in trouble for insurance fraud at least. The one thing i was wondering is if he would say i stole the phone from him but i have the box with unopened accessories and text showing we were meeting up etc.
Click to expand...
Click to collapse
I'm actually thinking that did the insurance fraud thing. He likely called Asurian to tell them that he lost the phone and would like a replacement. Asurian then puts the IMEI on a black list so it can't be activated again since it was reported "Lost/Stolen" and shipped him another. He then sold it to you. Now without a Bill Of Sale it's all on you. If you have the text message then you have his number. Contact the seller directly and inform him. Best case scenario he did not actually with full intent attempt to sell you a stolen phone. He may be able to call Asurian and say that he had found the device and they might then be able to remove it from the black list. However they will probably want the replacement back. The most that you can really do is threaten him to call the police... but this is really a civil matter. Just because you have the box and phone number doesn't mean anything. Here's an example. If you were a criminal and robbed someone's house, took their tv, computer, jewelry, phone, box for phone, etc you can also take their identity since almost everyone has bills laying around. At least mail. So they can have your name, phone number, address, IMEI, original packaging... whole nine yards. Does that still prove that you know eachother? Can he still use that to prove that the sale was legit? No way. This is a civil matter and not so much criminal so you're not going to get much assistance from the police.
My advice, contact the seller and tell him that you need ALL of his information. Name, address, contact information for his account, etc and tell him that you have to use it to get his information removed from the black list. Try to get his DL number too. Tell him that the insurance company requires a copy of it to remove it from the list. Make up something clever like that. Then use that information to file for court. It's up to you if you want to try to settle it in court or not but it's your best bet. PD has a lot more to worry about than Craigslist scams and unless the insurance company or TMobile wants to provide informatino willingly to a law enforcement official. They may or may not because they are under no legal obligation to comply unless it's ordered by the court. But again... that's really up to you.
One other option is to consult with your local prosecutor's office. Laws and procedures vary state by state, and between jurisdictions, but in Florida a lot of jurisdictions will operate some type of citizens dispute mediation program using volunteer mediators.
The idea is that by bringing both parties to the State Attorney's Office they will reach an agreement, or the more guilty party will make things right, and actually follow through on it because they believe it has a little more authority attached to whatever resolution is decided upon when in reality it may be an incident that is more civil in nature and could never be proven beyond a reasonable doubt in criminal court.
we are talking about a $350 phone. just the court claim costs $200(at least here in IL).and there is no way you can get that guys information. the fact that he was able to sell you a bad imei phone means he is a pro, cuz not everybody can do that, you gotta have done it before. I am just curious how did you buy the phone without even trying to put a sim card on it..
What Binary said makes a lot sense otherwise not sure what else "Bad IMEI" could be implying.
If this is true, and t-mobile blacklist the phone for activation, may be you can try unlock and see if it works under other carrier such as AT&T? If works, you can try switch carrier or sell to AT&T users.
contact a subrogation service. They will scare the crap out of the guy and will get your money back...I got about 8 years ago on ebay when it wasn't so safe, someone sold me a laptop but it was just a poster of a laptop. Problem was in the description it never said laptop, it said item and it was basically a poster of laptop with its specs. so what I got was a laminated poster of a laptop for 1100 dollars. Subrogation services is a good thing. look into it.
Felinos11 said:
we are talking about a $350 phone. just the court claim costs $200(at least here in IL).and there is no way you can get that guys information. the fact that he was able to sell you a bad imei phone means he is a pro, cuz not everybody can do that, you gotta have done it before. I am just curious how did you buy the phone without even trying to put a sim card on it..
Click to expand...
Click to collapse
Well i was switching from sprint to tmobile back in the day you could pop a sim in and thebphone would just work even if lost or stolen i guess things changed and i got hustled im not to worried im sure i can get it unlocked and make atleast the 330 i spent back its just that i signed a 2yr contract got scammed and want him to face some sort of consequence
lajuan3 said:
Well i was switching from sprint to tmobile back in the day you could pop a sim in and thebphone would just work even if lost or stolen i guess things changed and i got hustled im not to worried im sure i can get it unlocked and make atleast the 330 i spent back its just that i signed a 2yr contract got scammed and want him to face some sort of consequence
Click to expand...
Click to collapse
U can never unlock an imei blacklisted phone.
tmobile block the imei number of the phone, when the phone ever was reported stolen lost or the guy asked for an exchange and never return it, there is no way to unlock the imei number so you are screw,
i say get together with some friends find this guy a kick his ass!!
when did you sign your contact.... If you just activated you might be under buyers remorse
Sent from my HTC_Amaze_4G using Tapatalk
I was informed i could unlock and use on other networks just not tmobile with a bad imei? i was planning on selling on ebay including the info that it has to be unlocked and switched to anyone besides tmobile.
I signed the contract because i have a 14day period where i can cancel without a fee i figured i would find a way to change the imei if worse came to worse.
Last i was told by a t mobile rep that they were changing my imei and it will take around 2hours.
I thought it was as simple as putting in your sim card? I guess tmobile is getting with the times.
If the guy never used the phone asurion would never do a claim for him! They have to see the imei active for them to file a claim!
And it is possible to unblock a imei asurion can do it.
Sent from my HTC Amaze 4G using Tapatalk
Asurion told me it was up to T-Mobile T-Mobile said no I call again
they say they are changing it for me it will take 2hours been 2hours still no service
Sent from my HTC_Amaze_4G using XDA App
Well, if anyone is interested, i filed a complaint with the BBB, REGARDING the locked bootloaders vs the unlocked, as unfair business practice against the people who casn't unlock, probably won't help, like everything else we've tried, but had to give it a shot
At least you're trying to make a difference.
Sent from my ADR6410LVW using xda premium
Aldo101t said:
Well, if anyone is interested, i filed a complaint with the BBB, REGARDING the locked bootloaders vs the unlocked, as unfair business practice against the people who casn't unlock, probably won't help, like everything else we've tried, but had to give it a shot
Click to expand...
Click to collapse
Expanding complaints to the BBB got me thinking... How about the Public Utilities Commission? A quick search found this:
How to complain about your Wireless Service: http://www.consumersunion.org/campaigns/learn_more/001038indiv.html
Includes information about complaining to FCC and State Attorney's office as well. Interesting comment in the State Attorney section:
"· Describe the problem. Describe as completely as you can the problem with the product or service you have purchased. Were you told something that was untrue? Describe what you were told and how it was untrue.
· Explain what you want the business to do. Specifically state how much money should be refunded or exactly how you want a product fixed or a service performed."
Weren't we told that the bootloader could be unlocked when we bought these?
junkmail9 said:
Expanding complaints to the BBB got me thinking... How about the Public Utilities Commission? A quick search found this:
How to complain about your Wireless Service: http://www.consumersunion.org/campaigns/learn_more/001038indiv.html
Includes information about complaining to FCC and State Attorney's office as well. Interesting comment in the State Attorney section:
"· Describe the problem. Describe as completely as you can the problem with the product or service you have purchased. Were you told something that was untrue? Describe what you were told and how it was untrue.
· Explain what you want the business to do. Specifically state how much money should be refunded or exactly how you want a product fixed or a service performed."
Weren't we told that the bootloader could be unlocked when we bought these?
Click to expand...
Click to collapse
yes, well i think what might be verizon's downfall here is the fact they allowed unlock for 2 wks then locked it down, it's like they baited people to buy the phone, this is not a good thing, in my eyes, i think it's our loophole. as it where
I think you guys are stretching. I never heard anything about this phone being bootloader unlocked. It was always the hope and then when some of us got in everyone was nicely surprised.
This phone is not the first time that something like this has happened. Verizon pretty much locks the bootloader on every phone because it "provides us a better service". We all know that is crap but that is how they justify it.
blazingwolf said:
I think you guys are stretching. I never heard anything about this phone being bootloader unlocked. It was always the hope and then when some of us got in everyone was nicely surprised.
This phone is not the first time that something like this has happened. Verizon pretty much locks the bootloader on every phone because it "provides us a better service". We all know that is crap but that is how they justify it.
Click to expand...
Click to collapse
well, your probably right, but none the less some at first got unlocked, either by an oversight from htc or verizon. it still leaves the fact that it's not right to the people who after reading it was unlockable went and ordered the phone, myself included. this i hope will be their downfall in this situation, the big red making a mistake, really
i herd from the BBB, all they told me was they were contacting verizon yesterday, haven't heard back yet. that's about all i can report.
i recieved a letter today from the BBB, stating they contacted verizon, the attached letter is their response, it was tha same generic deal we all recieved before stating their excellence of customer satisfaction blah blah blah, same old story, so that did no good, lets keep on truckin though.
i have to respond within 10 days or they will consider the matter closed, i will of course contact them(BBB) hell i already know what they sent me.
I have seen tons of Knox related content, but I do have a question that I have not seen asked before. We know that tripping the knox flag will void your warranty and you will take a boat load of crap if you try to have it serviced, but what about when the year is up and you try to give it back to Sprint to get a new phone on the One Up plan? Will they still take it back with that flag tripped? Thanks.
henbone11 said:
I have seen tons of Knox related content, but I do have a question that I have not seen asked before. We know that tripping the knox flag will void your warranty and you will take a boat load of crap if you try to have it serviced, but what about when the year is up and you try to give it back to Sprint to get a new phone on the One Up plan? Will they still take it back with that flag tripped? Thanks.
Click to expand...
Click to collapse
I don't think it will be an issue when you are at the store as all they are really looking at is does the phone work. Most reps would have no clue how to even get in to download mode to check it anyway. I plan on doing the one up again when the Note 4 comes out next year and am worried that where ever the phones go after they leave the store will catch it. What happens then? Will they come back and say that I owe the balance on the N3? Guess we will have to wait and see.
The last three phones I have sold back to Sprint have been rooted and they never said anything. This is different though, so it does worry me. I don't mind not having a Samsung warranty, but not being able to trade it in in a year is quite offputting and defeats the One Up program. Hopefully, someone can provide some definitive information...i'd rather not ask at the Sprint store. lol
henbone11 said:
The last three phones I have sold back to Sprint have been rooted and they never said anything. This is different though, so it does worry me. I don't mind not having a Samsung warranty, but not being able to trade it in in a year is quite offputting and defeats the One Up program. Hopefully, someone can provide some definitive information...i'd rather not ask at the Sprint store. lol
Click to expand...
Click to collapse
My local store knows I had my Note 2 rooted. I even helped 2 of the employees root theirs lol. When I went in to do the one up one did ask me if I put it back to stock which I had. He did not check. Just made sure no physical damage and that it turned on. I have a feeling we will not know exactly how this will be handled untill a year from now. Because of this I am still debating on rooting or not.
Unless it has changed, check the link in my signature. Sprint allows rooting, you just have ignorant people that don't even knows the policies of the company they work for.
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nolimit06 said:
Unless it has changed, check the link in my signature. Sprint allows rooting, you just have ignorant people that don't even knows the policies of the company they work for.
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I get that they don't care about rooting, but no Sprint phone has ever had a situation like this. This explicitly voids the warranty on the phone and there is no way for sprint to resolve that by simply putting stock firmware/rom back on the phone. I am just curious how this will be handled when returning the phone on the One Up program. If one is not on this program, it wont matter because they will have it for 20-24 months, unless they buy a new one out of pocket. Presumably, the warranty would be expired on the phone anyway. I don't think there's any point in calling a Sprint store and asking this question now because I'm am all but certain that they will not know how to answer it accurately.
Generally after a year there is no warranty anyway. So how could they deny you over a voided warranty when you can only us one up once a year? Just wait an extra day after the year.
Sent from my SM-N900P using Tapatalk 4
henbone11 said:
I get that they don't care about rooting, but no Sprint phone has ever had a situation like this. This explicitly voids the warranty on the phone and there is no way for sprint to resolve that by simply putting stock firmware/rom back on the phone. I am just curious how this will be handled when returning the phone on the One Up program. If one is not on this program, it wont matter because they will have it for 20-24 months, unless they buy a new one out of pocket. Presumably, the warranty would be expired on the phone anyway. I don't think there's any point in calling a Sprint store and asking this question now because I'm am all but certain that they will not know how to answer it accurately.
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Most of the store employees don't even know how to check this kind of stuff. When I exchanged my htc one for the Note 3 they didn't even open the box and check the phone. If you have the TEP and have a hardware issue just take it in and get an exchange. If you expect Sprint employees to know how to get into Download/ODIN mode, your giving a little to much credit lol.
Sent from my Sprint SG Note 3 using Tapatalk 4 Pro
nolimit06 said:
Most of the store employees don't even know how to check this kind of stuff. When I exchanged my htc one for the Note 3 they didn't even open the box and check the phone. If you have the TEP and have a hardware issue just take it in and get an exchange. If you expect Sprint employees to know how to get into Download/ODIN mode, your giving a little to much credit lol.
Sent from my Sprint SG Note 3 using Tapatalk 4 Pro
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I have seen quite a few people say that in regards to Sprint store employees, but again, this is a special case. I would guess that they will be taught how to check it. Why even put that flag in there if it means nothing? I saw a thread here the other day where someone had to take a Note 3 back, for whatever reason, and they checked it. One would hope that they would remain clueless, but I don't think that is going to be the case. I am on the verge of rooting anyway, just trying to consider everything before I do.
ktulu909 said:
Generally after a year there is no warranty anyway. So how could they deny you over a voided warranty when you can only us one up once a year? Just wait an extra day after the year.
Sent from my SM-N900P using Tapatalk 4
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On the One Up plan, you aren't buying the phone, but simply leasing it. Unless you decide to keep the phone for the whole 24 months, then you own it. So there's the problem if they won't take it back due to Knox flag being tripped. You are then stuck with it for the full 24 months and it defeats the purpose of paying extra for the One Up plan.
I have never purchased a used phone from Sprint. Do you get any kind of warranty with a used phone? If so, is it in any way a manufacturers warranty or simply a Sprint warranty? I guess if it's only Sprint, they would have to decide to warrant a phone that the manufacturer wont warrant.
I don't mean to belabor the point, but it seems as though I am the only one with this concern.
henbone11 said:
On the One Up plan, you aren't buying the phone, but simply leasing it. Unless you decide to keep the phone for the whole 24 months, then you own it. So there's the problem if they won't take it back due to Knox flag being tripped. You are then stuck with it for the full 24 months and it defeats the purpose of paying extra for the One Up plan.
I have never purchased a used phone from Sprint. Do you get any kind of warranty with a used phone? If so, is it in any way a manufacturers warranty or simply a Sprint warranty? I guess if it's only Sprint, they would have to decide to warrant a phone that the manufacturer wont warrant.
I don't mean to belabor the point, but it seems as though I am the only one with this concern.
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I am personally not worried about it, like I said 99% of the store employees are clueless anyways and half the time don't even boot the damn phone. I understand where you are coming from but I really don't think you have anything to worry about. Besides does it say anything in the One Up contract about rooting a device? No.
nolimit06 said:
I am personally not worried about it, like I said 99% of the store employees are clueless anyways and half the time don't even boot the damn phone. I understand where you are coming from but I really don't think you have anything to worry about. Besides does it say anything in the One Up contract about rooting a device? No.
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Right on. Just trying to cover my bases before I root. Will probably do it tomorrow. Thanks for your input.
So here's the story, i bought a HTC one M8 AT&T version on CL. I had the phone for a few days during which time i have unlocked bootloader, rooted and S-Off the phone. Well the douche i bought the phone from must have reported it lost or stolen because its blacklisted. I've searched google and numerous forums regarding a solution so i can continue to use this phone on either the same carrier or another. IIf ANYONE has a legal solution that i can go with, PLEASE inbox me so im not stuck with a very expensive brick.
MOD EDIT
Red_Devil6 said:
So here's the story, i bought a HTC one M8 AT&T version on CL. I had the phone for a few days during which time i have unlocked bootloader, rooted and S-Off the phone. Well the douche i bought the phone from must have reported it lost or stolen because its blacklisted. I've searched google and numerous forums regarding a solution so i can continue to use this phone on either the same carrier or another. IIf ANYONE has a legal solution that i can go with, PLEASE inbox me so im not stuck with a very expensive brick.
MOD EDIT
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Well..do you have any sort of proof that you purchased this item from said person? If so, it might be wise to bring law enforcement into it. I am not an expert on this, nor do I know law, but if you provide them with proof of the sale, and explain to them what happened, they might..MIGHT, go after the person who screwed you over, and maybe you can recover your money. If you have no "receipt", then I dont know what to tell ya, except for you might have just learned a very expensive lesson. There is also a strong possibility that the phone itself was stolen, and sold to you by said scumbag.
Another reason I do not deal with Craigslist!
It was likely stolen. Try working with the seller to get it resolved, but if he was the thief you might be SOL.
Sent from my HTC One_M8 using Tapatalk
Red_Devil6 said:
So here's the story, i bought a HTC one M8 AT&T version on CL. I had the phone for a few days during which time i have unlocked bootloader, rooted and S-Off the phone. Well the douche i bought the phone from must have reported it lost or stolen because its blacklisted. I've searched google and numerous forums regarding a solution so i can continue to use this phone on either the same carrier or another. I know most here wont engage in this discussion in detail as it violates forum policy, BUT if ANYONE has a legit solution that i can go with PLEASE inbox me so im not stuck with a very expensive brick.
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You gotta call AT&T Customer Service from another phone, you'll get the automated service...
enter your phone number, they'll ask if your calling about your suspended line, or something of that sort... dial whatever for yes, then they'll ask if you want to re activate the sim for the original device, again dial whatever for yes, then they'll redirect you to an operator, when the phone starts ringing just hang up... then turn airplane mode on then off, and it should start working again.
Happened to me with the M7, it was reported stolen... so i had to go through this procedure 2,3,4 times a day, sometimes it would stay connected for weeks if i got lucky. But yea, that was my solution, hopefully it works for your M8, and if it does then it probably works for any phone thats blacklisted on AT&T... i wonder if anyone knows about this
just joined. claims they bought the phone. asking about how to bypass the IMEI being reported stolen...
im going out on a limb here and assuming this guy is the thief and is hoping to still use the phone after the real owner reported it stolen.
CraigP17 said:
just joined. claims they bought the phone. asking about how to bypass the IMEI being reported stolen...
im going out on a limb here and assuming this guy is the thief and is hoping to still use the phone after the real owner reported it stolen.
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That's not a fair assumption. I alot of people lurk until they need to ask a question.
edit: you post on an average of 7 posts a year since you joined so I'd think you'd understand
rquinn19 said:
That's not a fair assumption. I alot of people lurk until they need to ask a question.
edit: you post on an average of 7 posts a year since you joined so I'd think you'd understand
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100% agree. Hell ive been around here since 2008 and I have a low post count lol.. Guess im not one of those who chime in..just to chime in lol. I ask questions...answer when I can (which is rarely), and lurk quite abit lol. Regardless, I wont buy anything off Craigslist, heard too many bad stories from people I know in person...Either use Ebay or Swappa. The only thing is, the IMEI could be clean when the initial check is made, then reported stolen after (does swappa check on a regular basis or is it one and done...hrm)
Tower1972 said:
100% agree. Hell ive been around here since 2008 and I have a low post count lol.. Guess im not one of those who chime in..just to chime in lol. I ask questions...answer when I can (which is rarely), and lurk quite abit lol. Regardless, I wont buy anything off Craigslist, heard too many bad stories from people I know in person...Either use Ebay or Swappa. The only thing is, the IMEI could be clean when the initial check is made, then reported stolen after (does swappa check on a regular basis or is it one and done...hrm)
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I don't think there's any sure fire safe way anymore. With lost/stolen and now the next program.
Sent from my HTC One_M8 using Tapatalk
Your only options is to buy a new MB and replace it on your current device.
Before i buy any phone on CL, i check swappa to make sure the IMEI isnt blacklisted prior. Getting a name & receipt doesnt do you any good, as they can just fake everything.
aer0zer0 said:
Before i buy any phone on CL, i check swappa to make sure the IMEI isnt blacklisted prior. Getting a name & receipt doesnt do you any good, as they can just fake everything.
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What good does checking Swappa do if it's reported stolen once you complete the transaction?
rquinn19 said:
What good does checking Swappa do if it's reported stolen once you complete the transaction?
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This^
Sent from my HTC One_M8 using XDA Premium 4 mobile app
I don't know how well this would work out for me if I was in that situation, but I was burned on CL before. Lost $900. So now, if I'm not totally sure about the seller, I'll ask for a driver's license picture along with a signature on a written receipt.
Sent from my VK810 4G using XDA Free mobile app
Its unfortunate the OP got scammed. But just my opinion, the risks of buying something like a smartphone from Craigslist outweigh the benefits. Not just risk of a blacklist, but damage to the item, or just a hardware failure that is no fault of the seller. I prefer to buy from a source with a reliable means of return and refund/exchange, even if its cost a bit more. And if its more than a "bit" of a difference, as they say: if a deal seems too good to be true, its because it is.
MOD EDIT
redpoint73 said:
Its unfortunate the OP got scammed. But just my opinion, the risks of buying something like a smartphone from Craigslist outweigh the benefits. Not just risk of a blacklist, but damage to the item, or just a hardware failure that is no fault of the seller. I prefer to buy from a source with a reliable means of return and refund/exchange, even if its cost a bit more. And if its more than a "bit" of a difference, as they say: if a deal seems too good to be true, its because it is.
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Yeah, I stick with ebay/paypal for buying used phones for that very reason...if something is wrong I have a means by which to get my money back. And even there you still have to exercise some due diligence.
Thread Closed.
While there is nothing wrong with asking for a legal and legitimate means to getting a phone to work again who's IMEI has been blacklisted, it opens up discussion for alternate illegal means to getting the device to work.
My suggestion to you is to contact the Service Provided that has blacklisted the device's IMEI and notify them that you'd purchased it on-line, and try to convince them to allow you to use it on their network under your currently paying service.
The chances that they will do this for you however are very slim.
Best of luck,
Neo
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