[Q]Update button does nothing? - Galaxy Tab 10.1 Q&A, Help & Troubleshooting

So I went into my setting to see if the update happened to be out but when I clicked the "check for update" button it didn't even have a pop up to let me check or even tell me that my device is up to date. Any thoughts on why this is?

Make sure .....
A) you setup a Samsung acct on your settings, accounts and sync
B) connected to a wifi with full open internet. My work wifi sometimes rejects email and some work protocols.
C) reboot your tab just incase a task killer or something killed a dependant process for the update or the OS is being querky.
I tried update and got nothing. Doubt anything will be on until at least midnight pacific ... but who knows where the US servers are for the Wifi tabs.
Sent from my GT-P7510 using Tapatalk

All that is set up correctly it's like the service isn't running or something. When I click check for updates it acts as though I never clicked it no pop up or anything.

Something to try, no guarantee: go to the app info for the app "Google Play services", go into Storage and clear the cache....do a restart of the device and try again. If it works I cannot tell you why (and I have asked Android support for that type of help...no really good answer).

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[Q] Can't setup exchange acct. with kaosfroyo

So, I've finally gotten around to rooting my eris and installing kaosfroyo, and I've gotta say, there's a night and day difference between what it used to be and what it is now. Kudos to everyone who has made this process possible and as simple as it is!
Anyhow, I do have one problem. When I go into accounts to try to add a corporate (Exchange) account, I enter my information and the phone says "Retrieving account information" for a minute, then pops up an error message that says "Setup could not finish - Username or password incorrect"
I seem to recall it not being able to connect automatically on the OTA 2.1 ROM, either, but in that case I had a manual override option where I could go in and set the settings manually. Now that option seems to be missing (though I've seen people mention it, so it should be there somewhere).
I also have an iPod Touch that ActiveSync works with, albeit I have to enter the server name (I still haven't figured out why autodiscover isn't working for ActiveSync), so I know that the server is correctly configured at the moment.
Suggestions? I'm at my wits end.
Thanks in advance!
The email app has been recently updated & has a quirk or two. I have found occasionally that I need to go into the account settings of the email program & reenter the password to get things to work. Especially right after setting it up.
Basic installation hints:
1. your user name should have the domain in front of it. i.e. domain/username
2. be sure to put the full server name in the server name box (seems strange to say as I type this, lol) i.e. em.whitehouse.com It is the "em" bit that varies from company to company - ours uses "em" for exchange mail. It just depends on the naming system yout it department uses. your iTouch may have it under it's settings. be sure not to use "owa" - that is a webserver.
But as I said, somettimes you may have everything set up correctly & still need to reenter the password.
Good luck.
The issue was that it was sending me back to the original screen that asked for the email address and password after the error message. I never could get to the screen where it asked for the domain\username and server address, and it would refuse to create the account without that info, so I couldn't go back and edit anything.
I say was, however because it's arbitrarily started working. I tried to run through the setup procedure again, and it gave me the screen that asks for that info. I have no idea why... I didn't change anything on my phone (that I'm aware of), and nothing changed on the exchange server (I'm the exchange admin), so I haven't a clue what happened.
All I can say is that I'm happy that it's working now. Thanks again!
Voodoo happens...
Sent from my ERIS using XDA App
I had the same problem on an original gingerbread install. In short the solution is to reboot the phone.
In long: I was simultaneously reading about push mail and how it keeps a persistent connection to the server to receive notifications about new mail. So suddenly it ocurred to me that maybe it was hanging on the the wrong server connection because it was a persistent connection in memory. And indeed, after rebooting the phone I was prompted again with the server settings.
Hope this helps.

someone please help

So I managed to track down a Prime at BestBuy and I just bought it. I came to university, opened it up and started setup. When it got to the wifi network section I connected to my university's wifi successfully and then it asked me for my google account which i input but then i got a message that there was no data connection. It was then that I remembered that in order to gain internet access in my university i have to input my student info on a page (think starbucks that you can connect but you dont get internet access until you accept some agreement on their page). However in the setup i have no way of doing this and im stuck in the setup. Whenever i hit back (so i could skip the google account part) what it does is try to login to google servers again, and of course i keep getting the same "no connection" message. I cant get out of this "loop".
Could anyone help?
Skip the Google account, open the browser, and sign in to gain access. Then go to Settings, Accounts, and add your Gmail from there.
Sent from my SGH-I897 using xda premium
that is what i wanted to do once i realized i had to sign in. when it asked me for the google account i had 3 options "use existing" "create new" "skip". At first i chose "use existing" and the rest is what i explained in my original post. However i can no longer go back to this menu so i can choose "skip". Whenever i hit back, it tries to login to google again. it doesnt go back to initial page where i could skip...
Agreed. Skip the account setup, fire up your browser and register on the network and then setup your google account.
Also, not to be a nag, but instead of the vague "someone please help" title, it would have been better to put some detail in there.
tush said:
Agreed. Skip the account setup, fire up your browser and register on the network and then setup your google account.
Also, not to be a nag, but instead of the vague "someone please help" title, it would have been better to put some detail in there.
Click to expand...
Click to collapse
About the first, please see my reply before yours.
About the second, I agree, I'm sorry.
luisrodg said:
that is what i wanted to do once i realized i had to sign in. when it asked me for the google account i had 3 options "use existing" "create new" "skip". At first i chose "use existing" and the rest is what i explained in my original post. However i can no longer go back to this menu so i can choose "skip". Whenever i hit back, it tries to login to google again. it doesnt go back to initial page where i could skip...
Click to expand...
Click to collapse
if its not letting you get back to the page to skip, then just reboot the tablet or factory reset to start process over it. or try a soft reset before the factory reset. soft reset is sticking a paper clip into the hole on the volume rocker side. right underneath the micro SD card slot. press until it clicks then you should see it reset. then hopefully it'll let you start the process all over again so you can log your student info in first. then once connected, you can always add your Google info in afterwards.
goodluck!
Removed... Demandarin beat me to the post
Try this too, it was offered to me by Aznmode to try when my prime screen stayed black... This should factory reset your device. I coulnt see the screen so I dont know if it works.
1. Hold volume down then press and hold power.
2. When you feel it vibrate (this could take up to 10 seconds if the tablet was already on) wait another 5 seconds and then release both buttons.
3. After you release wait another 5 seconds (dont wait too long here or it will reboot on its own if you dont select anything after about 10 seconds) then press volume down 1 time and volume up 2 times.
4. The tablet will factory wipe and after another 10 seconds it will reboot.
I turned it off, turned it back on and setup began from the beginning. This time I chose "skip" etc. All good.
Thanks all.
Hahahaha, guess that was easier
You could also just setup your prime at home wifi where you need not login...
TransformerPrime said:
You could also just setup your prime at home wifi where you need not login...
Click to expand...
Click to collapse
From his post he is away from home and at his university, so, it could be awhile before he gets back home.

[Q] Everything internet stopped working except WhatsApp

So, I have an unrooted i9100 with 4.1.2 Android version.
Before last night, everything was working fine on my mobile. The thing was I wanted to download youtube videos on phone directly and I installed an app for it. When I tried downloading via it, it stopped around 50%. I tried resuming the download and even restarting it but somehow (and I think each one of us, has seen it some time or the other), a download was stuck in notification bar with no progress. When it kept happening for a long time, I went to its App Info (download manager) and i think I forced stop and disabled it as well (don't remember what I did first. But I had to do the other since, the download thing didn't disappear from notification bar after the first move). After that, I noticed that my play store kept giving that "no connection - retry" thing and dolphin browser "web page unavailable, is your connection dry". But my wifi was working properly since I could easily connect to my laptop and work on it. The more ridiculous fact was that WhatsApp worked.
So, I kept looking for the solution online and there didn't appear to be anything similar to my problem. I did stumble upon a Cyanogenmod website and just found some words like never disable download manager because if you do, you might have to root again or something similar to that. When I saw that, I thought I would have to factory rest. So, I did backup of my data and reset it. The thing is the problem still exists. Frustrating thing is that for one, I can't surf internet on browser, nor download my apps I had previously (especially the paid license ones which don't exist in apk) and update them.
So, I don't really know what can be done in this situation. Do I have to root my phone? I don't really want to, because my past experience with them had not been good while installing new custom roms. But is it unavoidable at this stage?
Edit: I also remembered that I tried using mobile data to open play store. My connection was too slow to open the page, but the "no connection" was not being displayed in the home page so it might have been trying to load.

LG Phoenix 2 Google lockout on my phone thats my wifes thats been off a year

It keeps asking for the original email it was setup with. I cant set it up to any email. I am able to get it to do a verification but it wont take the email or password. I have been working at this for weeks now. Well not 24/7. It is active with my ATT sim card in the phone. I even try the accessibility settings but the phone wants the original account that it was used with. Well I don't remember it. I have a verizon email account it does accept but then it reverts to adding a google account. I have what I think is my google account but it doesn't seem to like it for some reason. I would do accessibility and then hold the home button and it tells me to setup account. I haven't tried rooting. If I can login to the phone I can add a new google account but I'm also unable to add a friends it just wants whatever was in it. The phone is my wife's and i just want it for emergencies and don't want to go buy a new one from ATT. The phone is basically brand new.
Sorry but I'm unable to post this in the LG forum. If I root the phone will it help me or can I access my google account and somewhere it will allow me to bypass this to get to the user screen. like I do have a gmail address and I maybe able to access the phone but my wife claims she doesn't remember setting one up? Any help is appreciated. I also went to ATT and of course they just wanted to reset well restore or wipe it clean. They didnt think to disable find my phone or whatever is stopping me here.
FRP Unlock
Power on to 'Welcome' screen. Press +hold 'Emergency Call' while repeatedly tapping 'Arrow', this will get you to the home screen. You're in. 1)Deactivate 'Device Administrator' 2) clear data+cache+ DISABLE GPSERVICES and GPSTORE, 3)do a Factory Reset from within the phone. This works for Android v.7.
For Android v.6- Power on + go to 'WiFi screen', with WiFi ON tap ' + add network' this pulls up the keyboard. On 'Keyboard' press 'gear icon' and swipe up to the letter 'S' . Above the keyboard a 'gear icon' next to the word 'Settings' pops up. Tap this. You're in. 1) Deactivate 'Device Administrator' 2)clear data+cache+DISABLE GPSERVICES and GPSTORE, 3) do a Factory Reset from within the phone.

Phone has suddnely become very unresponsive

I understand if this is too broad a question, but on the off-chance there is at least a broad category of problems anyone could point me to...
I've had a problem with the phone after asking a third party file managing app to look for duplicate files (usually quite a long operation). It failed to complete, and since then nothing has been working on the phone and it keeps restarting. The weird thing is (or at least weird in my experience). It hasn't frozen or crashed. It's just that everything seems to be finding it hard to do anything. It's exactly the same in safe mode.
I turned on some developer tools (CPU indicator and notification for unresponsive apps). I don't really know what the CPU indicator is showing me (having no point of reference), but it spiked very quickly one time to cover almost the whole screen then calmed down to sit about a quarter along, so I'm presuming CPU usage is far from full. The unresponsive app notification is more telling as every minute or so a new app comes up with "... is not responding. Would you like to close it?". Basically everything is not responding.
I also tried checking running apps and cached processes, the third party app is not still running, just the usual set of background Google apps.
I can't do any USB debugging or software repair because "USB connectivity is not responding". I can't uninstall or re-install anything because "Settings is not responding" and "Google Play is not responding". I can't even use certain developer tools because many of those are "...not responding"
I realise this means I'm probably out of options, but before a factory reset (or the bin!) I'd just like to try and understand what could have happened. At least I could possibly avoid it next time.
Just to add - I've just done a Factory Reset. The problem is still there, apps don't respond, I can't uninstall anything, USB connection doesn't respond (or does respond but keeps dropping out) and after a while it will spontaneously restart. How on earth can one operation do this to a phone?
malware?
Isaac34 said:
I've just done a Factory Reset. The problem is still there, apps don't respond, I can't uninstall anything, USB connection doesn't respond (or does respond but keeps dropping out) and after a while it will spontaneously restart. How on earth can one operation do this to a phone?
Click to expand...
Click to collapse
Start by mentioning your device.
Isaac34 said:
I understand if this is too broad a question, but on the off-chance there is at least a broad category of problems anyone could point me to...
I've had a problem with the phone after asking a third party file managing app to look for duplicate files (usually quite a long operation). It failed to complete, and since then nothing has been working on the phone and it keeps restarting. The weird thing is (or at least weird in my experience). It hasn't frozen or crashed. It's just that everything seems to be finding it hard to do anything. It's exactly the same in safe mode.
I turned on some developer tools (CPU indicator and notification for unresponsive apps). I don't really know what the CPU indicator is showing me (having no point of reference), but it spiked very quickly one time to cover almost the whole screen then calmed down to sit about a quarter along, so I'm presuming CPU usage is far from full. The unresponsive app notification is more telling as every minute or so a new app comes up with "... is not responding. Would you like to close it?". Basically everything is not responding.
I also tried checking running apps and cached processes, the third party app is not still running, just the usual set of background Google apps.
I can't do any USB debugging or software repair because "USB connectivity is not responding". I can't uninstall or re-install anything because "Settings is not responding" and "Google Play is not responding". I can't even use certain developer tools because many of those are "...not responding"
I realise this means I'm probably out of options, but before a factory reset (or the bin!) I'd just like to try and understand what could have happened. At least I could possibly avoid it next time.
Just to add - I've just done a Factory Reset. The problem is still there, apps don't respond, I can't uninstall anything, USB connection doesn't respond (or does respond but keeps dropping out) and after a while it will spontaneously restart. How on earth can one operation do this to a phone?
Click to expand...
Click to collapse
Try to install some app which keep notifying you whenever you get such virus in your handset.
Isaac34 said:
I understand if this is too broad a question, but on the off-chance there is at least a broad category of problems anyone could point me to...
I've had a problem with the phone after asking a third party file managing app to look for duplicate files (usually quite a long operation). It failed to complete, and since then nothing has been working on the phone and it keeps restarting. The weird thing is (or at least weird in my experience). It hasn't frozen or crashed. It's just that everything seems to be finding it hard to do anything. It's exactly the same in safe mode.
I turned on some developer tools (CPU indicator and notification for unresponsive apps). I don't really know what the CPU indicator is showing me (having no point of reference), but it spiked very quickly one time to cover almost the whole screen then calmed down to sit about a quarter along, so I'm presuming CPU usage is far from full. The unresponsive app notification is more telling as every minute or so a new app comes up with "... is not responding. Would you like to close it?". Basically everything is not responding.
I also tried checking running apps and cached processes, the third party app is not still running, just the usual set of background Google apps.
I can't do any USB debugging or software repair because "USB connectivity is not responding". I can't uninstall or re-install anything because "Settings is not responding" and "Google Play is not responding". I can't even use certain developer tools because many of those are "...not responding"
I realise this means I'm probably out of options, but before a factory reset (or the bin!) I'd just like to try and understand what could have happened. At least I could possibly avoid it next time.
Just to add - I've just done a Factory Reset. The problem is still there, apps don't respond, I can't uninstall anything, USB connection doesn't respond (or does respond but keeps dropping out) and after a while it will spontaneously restart. How on earth can one operation do this to a phone?
Click to expand...
Click to collapse
If you have a custom recovery I would suggest you to wipe the system os and install firmware again
You can google search it like
How to install stock firmware on 'your device'
But instead of just solving the problem, I am much more curious in knowing how the problem occurred
Could you please tell me
What was the app's name?
From where did you download the app?
And did you granted root permission to the app?
Hope my post was helpful
Regards,
milkyway3

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