[Q] Exchange email folders do not alert of new emails - Motorola Photon 4G

I just got the Photon this week, it is my first Android device (coming from a TP2 w/Energy rom).
At work I use exchange server with lots of folders. Incoming emails are automatically (by rule) moved into their respective folders. With my old phone, I can tell that I have a new email in one of the many folders because that folder will be bold.
With my new Photon, I setup "corporate mail" and I only get notification of new emails in the INBOX only. If I want to check for new emails in one of the folders, I have to click on each folder and check to see what is inside, this is ridiculous b/c I have about 20 folders! The folders do not alert me of new emails within them like my crappy wm 6.5 device used to.
FYI in the folder sync options, I set the folders to "Background, Default" already.
I'm hoping someone can tell me I did something wrong! I particularly chose this phone since its advertised as a "business" phone. Hopefully there is a setting for this email issue... Thanks!!

Depends
Hi, I'm a Sprint Launch Ambassador supporting the Photon. Are the folders that your emails are being moved to on the server or are they offline? If Outlook is automatically moving them to offline subfolders then the mail client on Photon has no way of knowing you have new mail. If the subfolders that Outlook is moving new mail to are online then let me know and I can do some testing on my own device to see if I can duplicate.

If you're a heavy Exchange user, I HIGHLY recommend investing in Touchdown. It's expensive @ $20, but worth every penny. It is the best Exchange e-mail client out there and is extremely powerful. It also allows me to segregate my work e-mail from my personal e-mail (Gmail). Look into it, I believe there's a demo/trial that you can run with for 15 days.

"Incoming emails are automatically (by rule) moved into their respective folders."
mattvalenz, I can confirm that every Android unit i've used has never alerted me for this.
My Sprint HR folder is set up this way. It never hits the inbox, hence no alert. This is an Android thing, but I'm not sure if there is a way to set up syncing properties of that particular folder to alert when the rule is used and it dumps an email there.
It's something I've never really looked into.
Other than that, since all 150+ emails a day from everyone else for me are so different, they all flush to my main inbox so I get an alert.

Beknatok said:
If you're a heavy Exchange user, I HIGHLY recommend investing in Touchdown. It's expensive @ $20, but worth every penny. It is the best Exchange e-mail client out there and is extremely powerful. It also allows me to segregate my work e-mail from my personal e-mail (Gmail). Look into it, I believe there's a demo/trial that you can run with for 15 days.
Click to expand...
Click to collapse
I've never known any Android device to mix Google and Exchange accounts. Even the Photon natively segregates Gmail from the Universal Inbox.
Do you by any chance have your Gmail account set up as POP? That is the only way it would even be conceivable that Gmail would end up in the Universal Inbox. At any rate, HTC Sense keeps all inboxes segregated... I wish the Moto UI allowed for this.
In response to the OP, I can give you this insight: I'm an Exchange administrator, and inbox rules such as you have set up are not supported by Android (or the iPhone for that matter), but Windows Mobile does have the necessary extensions to support Inbox rules. They're both Microsoft products, and proprietary at that

mattvalenz said:
Hi, I'm a Sprint Launch Ambassador supporting the Photon. Are the folders that your emails are being moved to on the server or are they offline? If Outlook is automatically moving them to offline subfolders then the mail client on Photon has no way of knowing you have new mail. If the subfolders that Outlook is moving new mail to are online then let me know and I can do some testing on my own device to see if I can duplicate.
Click to expand...
Click to collapse
They are on the server. If it helps any, my exchange server is hosted online (www.sherweb.com).
As a temporary fix, I changed the rule so that it "placed a copy" of the email into the respective folders. This keeps an email in the inbox, but it defeats the purpose of keeping my inbox clean...

Beknatok said:
If you're a heavy Exchange user, I HIGHLY recommend investing in Touchdown. It's expensive @ $20, but worth every penny. It is the best Exchange e-mail client out there and is extremely powerful. It also allows me to segregate my work e-mail from my personal e-mail (Gmail). Look into it, I believe there's a demo/trial that you can run with for 15 days.
Click to expand...
Click to collapse
Thanks, I'll give it a shot. Doesn't sound promising given the posts regarding the being MS proprietary-ness.

Outer Marker said:
I've never known any Android device to mix Google and Exchange accounts. Even the Photon natively segregates Gmail from the Universal Inbox.
Click to expand...
Click to collapse
You can if you use k9-Mail, but not by default, on which you are correct. My bad for not being clearer.

I'm glad to see that i'm not the only one with this problem.
My email server is comcast. We use cached exchange mode. No idea what the means. But I can use outlook on any network. The rules exist server side. I am able to see the new email in folders but I get no notifications.
Neither Touchdown or K9Mail are a viable solution. Touchdown is too expensive when I only get 5-10 (albeit important) emails a week, and I don't recall it really doing a good job of notifications. I tried K9 but it also does not properly notify, and it is EXTREMELY convoluted and difficult to use, and I'm a power user.
Why can't someone just write an app that watches those folders and notifies the user of email, or better yet why can't google just make their exchange app work right?

My evo used to notify me on subfolders. Not photon though.
Sent from my MB855 using xda app-developers app

I ended up purchasing touchdown. The price didn't bother me as I'm a heavy exchange user for my own business. The principal of the matter bothered me though-- Photon was advertised as a business phone yet it has such a simple yet important feature missing. I really regret purchasing the photon, wish I got an HTC phone instead.
Counting down the days my 2 years is up!

fusQer said:
I ended up purchasing touchdown. The price didn't bother me as I'm a heavy exchange user for my own business. The principal of the matter bothered me though-- Photon was advertised as a business phone yet it has such a simple yet important feature missing. I really regret purchasing the photon, wish I got an HTC phone instead.
Counting down the days my 2 years is up!
Click to expand...
Click to collapse
did u try K-9? open source and free
my sub folders send alerts
http://code.google.com/p/k9mail/downloads/list
Sent from my MB855 using xda premium

Related

Is there a better email client for WM6?

What I'm looking for are:
- Ability to have more than 5 email accounts.
- Ability to create mailing list, or a group of email accounts.
- Still have push mail capability, still able to display mail correctly.
Alternatively, is there an add-on to the standard outlook email application that would give us the mailing list capability?
I tried searching the net, but have not come across anything yet. Does anyone know of a solution?
Thanks and cheers.
How about FlexMail 2007 by WebIS?
Ninja1 said:
How about FlexMail 2007 by WebIS?
Click to expand...
Click to collapse
As I understand it FlexMail uses a different method of pushing (IMAP IDLE rather than Direct Push).
Ninja1 said:
How about FlexMail 2007 by WebIS?
Click to expand...
Click to collapse
Thanks Ninja1 for your info.
Have you tried it? Can you share your experience with us on FlexMail 2007?
If it has the feature that I look for, the method of pushing does not matter to me I guess.
I'm now playing with the trail version. Will report how well it satisfies my requirement of mailing list, and push mail.... Thanks again Ninja1
Edit:
I don't see the mailing list feature any where within flexmail. Or may be it is a well hidden feature. How do I create a mailing list containing a group of email accounts, so that I need not compile this each time I need to send mail to a group of people?
Flexmail is da ****... It also handles SMS's.. All messages/mail in 1 App..
Madhadder said:
Flexmail is da ****... It also handles SMS's.. All messages/mail in 1 App..
Click to expand...
Click to collapse
It's a lovely application, but it does not seem to have the ability to create mailing list. Or have I overlooked something?
Weird Software
If you have multiple mail ids associated to a contact, Flexmail 2007 doesn't allow you to select the mail id, it always select the primary id.
eaglesteve said:
It's a lovely application, but it does not seem to have the ability to create mailing list. Or have I overlooked something?
Click to expand...
Click to collapse
The other way to do this is via server... I guess Flexmail did that to prevent people from spamming using their phone...
I'd like a clone of the Iphone's email client. I hate to harp on about it but this is Apple's FIRST attempt and it's pretty much the mutt's nuts.
Microsoft's attempt at HTML email in comparison is ugly, unfriendly and clunky...I mean what's all that 'scroll right' bollocks about??? Just show us the f**king page in a smooth, user-friendly way, allow us to add multiple accounts and switch them on and off as and when required and we will all be happy no doubt.
I've come back to a Windows Mobile device from an iPhone (perhaps because I'm sadistic) and I'm really lamenting the lack of features which I iitially deemed 'showy' on the iPhone when I first saw Steve Jobs showing it off.
I expect that Apple have poached all of Microsoft's best programmers, or else Microsoft have been dedicating 0.0002 percent of their focus to the Windows Mobile O.S.
Sorry for drifting a little off-topic. I will persevere with my Windows Mobile device in the interim and will also be on the hunt for a genuinely enjoyable and multi-functional Email replacement for Windows Mobile - or praying that they see fit to update the built-in one and stem the tide of XDA regulars pouring to Steve Jobs' door.
Let's face it - we've got more options than ever before - Microsoft now have a lot of competition and surely cant afford to keep making applications with the drab look of a chinese Cect iPhone clone's menu system, and relying on HTC to pick up the pieces.
Soon HTC and their incredibly talented programming team will bugger off to Android and we will start to see PROPER email clients, FULL ports of Openoffice, Thunderbird, Google Chrome/Firefox and Pidgin for example - on an open-source network.
I just hope that Microsoft get their act together before my upgrade arrives in february or else this time I'm gone for good.
I sure agree with Leoni
I just checked my wife's iPhone and I must say the email client is just too good , sent a couple of my HTML emails and I must say it was just the way as they appear in normal outlook.
I am having a Touch HD 800x480 screen and I get to see crappy links while my wife with a
iphone 480x30 screen sees just super HTML emails with all the proper formatting and pictures.
Come on MS , give us a proper email client , after all these years we are in 09 for pet's sake.
since we are off topic, might as well continue.
I have a BB 9000 for email and I still think BB is the most bullet proof email.
Recently I went to a Nokia E71 and the email client reminds me of the MS one, although it seems to rend emails better.
Ultimately as I have a yahoo email account, i don't really need internal email clients and yahoo2go version 3 is just excellent. It is available for symbian, BB and WM. unfortunately the yahoo2go client looks [email protected] on the Athena VGA display - hopefully it will be updated for VGA WM soon.
Also, have you tried profimail ? I hear it is good. its not technically push, but set up with IMAP you won't notice the difference. There is a trial version
http://www.lonelycatgames.com/?app=profimail

[Q] Multiple Exchange Sync Accounts?

I'd be grateful if someone in the know would clue me in:
Stock Android, I believe since 2.0, has supported multiple Exchange sync accounts (at least for email sync, and probably contacts). Running the
Android emulator on the desktop, I can configure as many accounts as I please.
However... I just took delivery of a Samsung Fascinate (Verizon) and as hard as I try, I can't make it configure a second account (it dumps me into the 'edit' UI for the first account when I ask to create a second one).
So I tried an HTC Incredible that we have here. Same behavior !
Yet, when I Google search 'samsung galaxy s multiple exchange accounts', I find a bunch of people claiming to be using multiple accounts.
What's up with this? Am I just not doing the setup correctly, or did Samsung remove this capability from the devices recently ?
I also figured I could install the stock Android email app as a workaround, but that doesn't exactly seem to be a 'one-click' process. K-9 has no ActiveSync support, so that isn't useful.
Can't speak for anyone else, but I have yet to see any Android phone that supports multiple Exchange accounts out of the box. That's one of the reasons I bought Touchdown, as it supports multiple Exchange profiles. Of course, only one of them can be active at a time, but if I needed to have two accounts active simultaneously, I could use Touchdown for one, and the stock email app for the other. Oh, and just FYI, I didn't mean for this to become a Touchdown advertisement. ^^;
Sent from my SCH-I500 using XDA App
Actually, I have a Touchdown license so this is a good plan.
Presumably the situation is this : stock Android supports multiple accounts but none of the device vendor skins do, yet. Correct ? (and it isn't possible to manifest the stock Android behavior side-by-side with the vendor skin).
I was just coming in here to ask this question. I would like a way to get multiple exchange accounts too. Since it was supported in 2.0 on up i think we should be able to get this to work. Unless Samsung messed this up for us.
Hmm, I thought Sammy left the stock Android email app on the Fascinate, but it looks as though they modified it just enough to cripple it. :-(
Sent from my SCH-I500 using XDA App
There are actually good reasons NOT to do this. Corporate IT admins have massive problems with this, and because Google/Sammy/etc. are actually TRYING to work with corporate IT... you end up with this.
Outlook doesn't allow it either, nor does any other mail program which respects Activesync conventions.
It has to do with security... and compartmentalization.
The Droid X and the Droid supported 2nd Exchange accounts.
I'm sorry, but I disagree that this is a security issue. They are completely disparate accounts, and this functionality should be stock on all Android phones.
That said, the Samsung client is the worst of all of them, and Touchdown is the best option, IMHO.
Gurm said:
There are actually good reasons NOT to do this. Corporate IT admins have massive problems with this, and because Google/Sammy/etc. are actually TRYING to work with corporate IT... you end up with this.
Outlook doesn't allow it either, nor does any other mail program which respects Activesync conventions.
It has to do with security... and compartmentalization.
Click to expand...
Click to collapse
Oh, really? That's interesting. I work on the helpdesk for an IT company that hosts Exchange servers (and much more) for dozens of clients, including numerous medical and financial institutions (i.e. security is a significant concern), and I have never heard about any such security issue. Please explain to me how being able to setup multiple Exchange accounts on a single device is such a huge security concern, and include links to references if possible, as I may want to present the information at our security meeting, which I'm actually attending tomorrow. No joke, that's my job, and I am on the security team.
Btw, Microsoft themselves eliminated the single Exchange account limitation with Outlook 2010. It's still not unlimited, but you can now have three Exchange accounts per Outlook profile. Oh, and did I mention that iOS 4 now also supports multiple Exchange accounts per device? So yeah, if you have any links to share about these alleged security nightmares, feel free to enlighten me.
Sent from my SCH-I500 using XDA App
8notime said:
That said, the Samsung client is the worst of all of them, and Touchdown is the best option, IMHO.
Click to expand...
Click to collapse
While I tend to agree with you, I'd like to point out that I haven't seen any issues with actually reliably syncing with an Exchange server with the Fascinate, whereas the mail client on the original Droid was plagued with bugs, and while it improved later on, one of the more recent post-Froyo patches broke the ability to sync with Exchange 2010 (which has since been fixed).
Also, if I remember correctly, the helpdesk I work on got a bunch of calls from clients who bought the Droid X when it first came out, because it couldn't sync with Exchange 2003, which was a pretty serious bug. Motorola had apparently tested it thoroughly with Exchange 2007 and 2010, but never with 2003. It was so bad that they were giving away licenses for Touchdown for free to anyone that complained, until they were able to issue a patch for it.
Anyway, no mail client is perfect, and all have their pros and cons. Which stock one is better or worse depends on whether the features that don't work right matter to you or not. Me, I'll stick with Touchdown, which basically mops the floor with the stock mail clients, just in sheer volume of features alone.
Sent from my SCH-I500 using XDA App
IOS 4, android 2.* and up and WP7 all support multiple exchange accounts. Unfortunatley Samsung messed this up for us.
I wonder if there is a way to pull the AOSP e-mail.apk and try that? Or if there would be another way around this.
Since someone got a little cranky I will elaborate on the security problem.
The issue is largely one of partition. Let me paint a scenario...
I am government contractor x. I provide you with exchange on your phone. Your phone very helpfully merges all your data together. That violates my policies. Additionally, your android device doesn't respect remote wipe, remote lock, or security policy for disclaimers, password complexity, etc.
But the biggest issue is that the exchange data isn't self-contained.
If the phone, client, or whatever provides partitioning of the data then multiple accounts becomes a possibility.
Essentially I as an exchange admin don't want some other company's mail cross pollinating with mine. And because my company is in Massachusetts, it's actually a violation of state law at this point to let our emails into someone else's system.
Outlook 2010 supports separate cache files, contact lists, and all other data... So it can do multiple accounts. The iphone doesn't, and neither does droid.
I love my android phone, but I cannot let the end users have them, because we can't secure thee data. Full stop.
Sent from my SCH-I500 using XDA App
And yes, ios 4 and some iterations of droid do allow this, but not in s way that is kosher with either microsoft or your mail admins.
Sent from my SCH-I500 using XDA App
Hehe, I wasn't cranky. I just wanted some additional info to back up a rather vague, blanket statement about data security. I could go on to discuss security issues, but it looks like your concerns exist at a much higher level. If the Android platform as a whole is too insecure for you to allow, then whether or not a phone supports multiple Exchange accounts is irrelevant. That being the case, I won't draw this on much longer, as it's beginning to drift off topic.
Based on what you've listed as your security requirements, I believe Touchdown actually has a strong enough feature set to safely allow Android devices to work in your environment. It supports a healthy set of Exchange security policies, namely remote wipe, PIN/password policies, and complete data encryption (it even encrypts the data it stores on the SD card), and since it only allows one account per profile, and all data is contained within the application itself, and not mixed on the phone, the partition requirement is met. Plus, you can deploy a template that dictates desired config settings for the app, and locks them down to prevent users from changing them. Oh, and don't forget the added benefit of standardization, in that you would only have a single email app to support, regardless of which Android device end users have. The only real down side is the added cost, as it's extra software to buy. And for those wondering, no, I do NOT work for NitroDesk, the makers of Touchdown.
I apologize if I'm still failing to understand any of your points in all this. I do have an interest in security topics like this, and while I'm not completely ignorant, I'm by no means an expert either, not by a long shot. If you'd like to discuss this any further, feel free to PM me, so we don't get any further off topic in this thread. Thanks!
Gurm said:
Essentially I as an exchange admin don't want some other company's mail cross pollinating with mine. And because my company is in Massachusetts, it's actually a violation of state law at this point to let our emails into someone else's system.
Click to expand...
Click to collapse
I have never in my life heard of this happening, nor is there any proof that it's technically possible. I get the whole concept of all data being on the same partition, but cross pollination? They are totally different accounts, with their own data stores.
If a companies security policy is this strict, they probably shouldn't have any phone connecting to their network, unless they have a device management tool in place that prohibits installation of any 3rd party apps unless they install them themselves. Oh and they should probably remove the camera too, if they're a government contractor with this much security in place.
I don't think the Fascinate was designed for a company like this.
Just to throw in my 2 cents. A division of the company i work for engineers nuclear plants and because of the strict government regulations only blackberries are permited because other platforms are not secure enough.
Sent from my SCH-I500 using XDA App
8notime said:
I have never in my life heard of this happening, nor is there any proof that it's technically possible. I get the whole concept of all data being on the same partition, but cross pollination? They are totally different accounts, with their own data stores.
Click to expand...
Click to collapse
Really? Your contact list isn't comprised of all the contacts from all the accounts? Do you keep strict track of which little yellow "new mail" envelope you've just pulled down? It can't happen? Think again.
If a companies security policy is this strict, they probably shouldn't have any phone connecting to their network, unless they have a device management tool in place that prohibits installation of any 3rd party apps unless they install them themselves. Oh and they should probably remove the camera too, if they're a government contractor with this much security in place.
Click to expand...
Click to collapse
Yup. Guess why Blackberries are still the biggest corporate device? For exactly this reason. Why is there always a Blackberry variant with no camera? BINGO.
I don't think the Fascinate was designed for a company like this.
Click to expand...
Click to collapse
No Droid or iPhone was.
Then why are we even having this conversation? We're talking about the Fascinate.
Also, we were talking about email, not contacts. Emails are stored in entirely different data stores. I don't have 1 giant inbox with emails from both accounts. They are totally separated.
8notime said:
Then why are we even having this conversation? We're talking about the Fascinate.
Also, we were talking about email, not contacts. Emails are stored in entirely different data stores. I don't have 1 giant inbox with emails from both accounts. They are totally separated.
Click to expand...
Click to collapse
Because Exchange isn't POP or IMAP. It's an entire comm system. It's not just mail, it's contacts and calendar and notes and public folders and a half dozen other things.
If you just want to sync the contents of two Exchange inboxes, sure there's no TECHNICAL reason you can't. But that's not how Exchange WORKS, typically. I'm sure you could write a client that does that, but as yet folks haven't.
You can go in and uncheck to sync the calendar and contacts, but new "events" will still arrive and have to be thrown out by the client. Essentially you would need to write MORE code to NOT have the entire system than you would to HAVE it.
I'm sorry but that isn't true. Like I said earlier, I was able to add more than one Exchange account - contacts, calendar, and email - on both my Droid and Droid X. One Exchange account for work, and the other a personal account through a hosted Exchange provider. There was no "cross pollination" between either account, and each had a completely separate inbox/data stores. So not only is it technically possible, the functionality is also available for use. Also, as a security professional, I think there are other real security concerns/vulnerabilities to focus on, than something that has never been proven to be one.
8notime said:
I'm sorry but that isn't true. Like I said earlier, I was able to add more than one Exchange account - contacts, calendar, and email - on both my Droid and Droid X. One Exchange account for work, and the other a personal account through a hosted Exchange provider. There was no "cross pollination" between either account, and each had a completely separate inbox/data stores. So not only is it technically possible, the functionality is also available for use. Also, as a security professional, I think there are other real security concerns/vulnerabilities to focus on, than something that has never been proven to be one.
Click to expand...
Click to collapse
I understand that you have done it before. I've done it too on an iPhone. My point is that the capability to do so is not something that comes pre-cooked in an Exchange client. MS didn't do it until recently themselves. Given that a lot of the stuff in the Fascinate is pre-2.1 due to Samsung's pidgin kernel (really a 1.5 or 1.6 kernel hacked up for 2.1, from what I've read on here) I'm not at all surprised that functionality only recently available is missing.
Like I said - it takes more code to do it than not to do it... don't hold your breath for it from Samsung, although anything is possible in 2.2!

Best email app? POP and gmail?

I'm looking for a basic but functional email app for pop and gmail. The only requirement is really support for pop accounts and gmail. Live account support would be a plus but not required. Also it needs to clean up after itself. Like when I delete an email instead of leaving it in the trash I want it to empty them. Don't want it to ever delete emails from server unless I specify it in settings.
OK. I just named a bunch of requirement. LOL
By the way, free or really cheap also. Whatever the default email app in Task 14 Fat is haa all my wanted options except for emptying the trash when I exit it or even if I could just press one button to empty all trash it would be great.
TIA
Sent from my GT-P7510 using one finger.
I've yet to find an email app on tablet that I would like. I use inomail on my samsung galaxy s2 phone but it doesn't work as well on tablet. I've tried k9, maildroid, moxier mail, kaitlen mail, enhanced mail, stock email and touchwiz. I want something similar to email app on my iPad but haven't found anything so far. All the email clients I've used works but I didn't like the ui.
Benzoman said:
I'm looking for a basic but functional email app for pop and gmail. The only requirement is really support for pop accounts and gmail. Live account support would be a plus but not required. Also it needs to clean up after itself. Like when I delete an email instead of leaving it in the trash I want it to empty them. Don't want it to ever delete emails from server unless I specify it in settings.
OK. I just named a bunch of requirement. LOL
By the way, free or really cheap also. Whatever the default email app in Task 14 Fat is haa all my wanted options except for emptying the trash when I exit it or even if I could just press one button to empty all trash it would be great.
TIA
Sent from my GT-P7510 using one finger.
Click to expand...
Click to collapse
Can I suggest an alternative that makes the gmail app better, and makes email much easier to work with?
Instead of having the app aggregate your different email addresses, have gmail do it. I have 7 addresses (work, school, personal, spam, other work, old, and really old). Gmail checks the pop addresses every 10 minutes or so, the others just forward. Then I set a filter for each (to:[email protected]) to tag it. Make the tags different colors. When you load up the gmail app, you'll see the tags (so you can immediately see which email address it's coming from). Advantages: 1) never mess with more than one email address no matter what computer/phone/tablet you use; 2) shared address book; 3) security; 4) ease of use; 5) awesomeness.
You know what? I've thought about it for a while now, so I'll make a how-to post about it. I'll link when I finish.
A how to would be sweet. I also use too many email addresses so this sounds like a wonderful idea. I've just been figuring out too too many thing lately to really want to hop about this without complete reference in one place. Thanks mate for the idea even if you dinner get around to the how to.
Sent from my GT-P7510 using one stinky finger.

Inconsistent Email (Exchange Server)

I have searched endlessly for an answer to my question and maybe I am missing something, but my exchange email service is very flaky. I carry two phones (iPhone 4s - work ATT and the Note - personal ATT) and the Note will just stop getting my exchange emails throughout the day. I have tried everything. Currently I am Dag Overclocked Kernel and Saurom RC4a but I went back to stock rom, I exchanged for a new note, and every thing I do the system still fails to deliver mail consistently.
I dont have Juice Defender running, I have no peak scheduling set up, and all power savings are turned off. Does anybody have any ideas? Can it be an exchange server configuration? My iPhone always works, and this is driving me nuts.
Jason
I was going to post this exact same thing. I have my email on my iPhone and my Note, both from the same exchange server. My iPhone consistently gets email long before my Note does.
Are you using office 365/exchange online by any chance?
Sent from my Samsung Galaxy Note
We are using Exchange 2007, and we are in the process of migrating to the latest version. In the meantime, I installed Touchdown for Activesync on my Note, and it seems to be very consistent, in so much that it gets all my emails before any of my other devices, including my desktop at work!
I guess i will license a copy if it makes it through the week with no hiccups. Stupid that it cost 20 bucks to get my mail working correctly. I cant believe the default app on the Note cannot handle my work email needs.
Sounds like you are running an in-house mail server. I didn't ask which version of Exchange you were connecting to but specifically if you were using Microsoft-hosted Exchange as part of the Office 365 or Exchange Online program. They have a server redirection setup that some versions of the Android mail client do not understand, so when they change servers on you on the back end (which happens with alarming frequency) the Samsung mail client is unable to connect to the mail server. iOS devices know how to handle the internal redirection as do some versions of Android mail. But not the version on the AT&T Galaxy Note. ICS is rumored to fix this. Anyway, that's probably not your issue, but it is mine and my symptoms are identical.
I have Touchdown as well; it has a lot of features but I don't love the interface, and there's a lot to be said for having a single email client for multiple accounts. Default Android mail is woeful and has always been so IMHO. Have you looked at Enhanced Email? I would use that except it is very hard to deal with if you have many folders and you try to move messages from your inbox to your nested folders (I've submitted a feature request for them to handle that the way Touchdown does, but I don't think it's a high priority item for them because it's been missing for a long time).
Maybe you can troubleshoot with your Exchange admin when you fail to receive messages and they can look into debug logs.

[Q] Ios user moving to Androind needs email client

I have question regarding your use of the Gmail app. I am a current ios user and have purchased a Note 2. I was about to reluctantly return it and get an iphone5 (sad choice, because I loved the Note 2), but since I use my smartphones for work and use emails constantly I need a slick and easy way to sync (IMAP idle/push) four email addresses to one app.
I tried k9 and hated it. No threading/conversation view. push not responsive and def not easy to use. No server search for email. On a good day, I'll get more than 100 emails to various addresses. I sometimes need to search for a specific one. and on K9 Im stuck with only the last 25. I could increase the number of saved emails, but that takes up lots of space. Sure its powerful, but I need the basic to work quickly and easily.
Its a big change for me, moving to Android that is. and I want to make it work. Can you tell me if you can use the Gmail app (which I like), and manage, read, write to and from all my account (one Gmail, 3 domain hosted addresses)?
Thanks for you help.
I use gMail & have my main gMail account grab my home & work eMail brought into their own label (which I set up on the desktop client). Once it's setup & verified I can send from any of my email addresses from my phone.
HTH
Same problem
michaelgmanoukian said:
I have question regarding your use of the Gmail app. I am a current ios user and have purchased a Note 2. I was about to reluctantly return it and get an iphone5 (sad choice, because I loved the Note 2), but since I use my smartphones for work and use emails constantly I need a slick and easy way to sync (IMAP idle/push) four email addresses to one app.
I tried k9 and hated it. No threading/conversation view. push not responsive and def not easy to use. No server search for email. On a good day, I'll get more than 100 emails to various addresses. I sometimes need to search for a specific one. and on K9 Im stuck with only the last 25. I could increase the number of saved emails, but that takes up lots of space. Sure its powerful, but I need the basic to work quickly and easily.
Its a big change for me, moving to Android that is. and I want to make it work. Can you tell me if you can use the Gmail app (which I like), and manage, read, write to and from all my account (one Gmail, 3 domain hosted addresses)?
Thanks for you help.
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My friend i am going through the same problem - I was *just* about to post my thread when I saw this.
I'm not going to thread jack - but below is what I was going to send - this is particularly the same problem you are facing and more over, I dont get all my sub folders and the emails dont zoom out to the max...
The Samsung Galaxy Note II is my first android device so I would require some help from you guys. I've owned iphone 2g and iphone 4 and now I thought that android had matured enough that I should jump this droid boat. Not to mention that the note 2's s-pen is a real innovation compared to other stuff android fanboys and iphone fanboys boast about.
I'm still getting used to a lot of functions about the androids and loving every moment of it. But im not particularly here to talk about that - I need some help on one thing I rely most upon...
EMAILS
iOS - email app has ALL my mailboxes (some pushing while others fetch) including their folders and sub-folders, all nicely laid out. Also whenever I open an email on the iOS device the email is zoomed out to the max and I can zoom in to my satisfaction.
Pics:
Folders of my work email & Default (max) zoomed out email - kindly check attachment
Problem - I can not get this done on the android. The following pics are from the stock email app but I tried K9, the gmail app (doesnt support exchange) but none of them could provide me the maxed zoomed out layout of the email. Niether are folders easy to access.
Pics:
Folders of my work email (missing all subfolders of the inbox) & Default (max) zoomed out email - cant zoom out any further at all!
kindly check attachment
SOLUTION? I need to know if there is an app that could work like the iOS email app?! I really want to switch to the note 2 but I still end up carrying my iphone with me and I hate it cuz one of the major reasons to switch to android and note 2 was the productivity, and yet I still end up relying on the iphone...
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