So, Thursday started a terrible issue with my 3VO. My 3G speeds have been maxing at 40kbs. On Saturday, I couldn't get over 9kps. I've called Sprint and they had me reset all of the settings, but it didn't help. I purchased an app that looks at apps internet usage and can't find an app that is maxing anything out. I'm not having any issues with Wifi. There isn't any 4G in my area to test.
Is anyone else having this issue? If so, are there any fixes?
Thank you in advance for any help.
LD
What rom are you on?
Did you ask Sprint how their network is there? Tech guy I talked to gave me the info on this area, retention canceled my contract. No ETF for me get to keep the phones.
Yes I too have this issue. Best suggestion is to keep calling Sprint and get everyone you know having similar issues to call in as well so they do something about it.
The infrastructure has become heavily saturated in the past 6 months. A lot of people are having similar issues with this across the country. I get 10-20 kbps, and Sprint told me that's acceptable and nothing is guaranteed, which is true, but they should still maintain some level of service if they expect us to pay hundreds per month.
My 3G is unusable. If I am not on 4G or WiFi I pretty much can't use the internet. Sucks -_-
Did you temp root prior to running the full root program? If so did you delete all of the temp root stuff before full root?
I had the same issue. I believe it had something to do with the root process. If 3g is unusable you should be able to get a warranty replacement from Sprint. That's what I ended up having to do...
I don't know what to say because its the exact opposite for me which is weird because with my OG EVO I would have terrible speeds but with my 3D I seem to top 1Mbps every speed test.
Sent from my Shooter.
My 3g speeds have been horrible too. I get like 20-50kps downtown by my work when I used to get like 300-600. But, by my house I get 300-600 because I'm close to a tower.
I really feel like it started after I rooted, and I never did the temp root.
dustinmatthews87 said:
What rom are you on?
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I haven't rooted the phone, so I am stock.
vinterchaos said:
Did you ask Sprint how their network is there? Tech guy I talked to gave me the info on this area, retention canceled my contract. No ETF for me get to keep the phones.
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Yes. The guy I spoke with checked it out. He said that there were several outages last week, but all of them should be fixed.
ReinMaker said:
Yes I too have this issue. Best suggestion is to keep calling Sprint and get everyone you know having similar issues to call in as well so they do something about it.
The infrastructure has become heavily saturated in the past 6 months. A lot of people are having similar issues with this across the country. I get 10-20 kbps, and Sprint told me that's acceptable and nothing is guaranteed, which is true, but they should still maintain some level of service if they expect us to pay hundreds per month.
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They gave me a ticket to return the phone to the store, but warned me that the store may replace it with a refurb.
As for your issue, this guy told me that the poor speed was unacceptable and they would do their best to get it fixed. He also put in tickets to have the network examined. I wouldn't take that from them, so you shouldn't either. I've been with Sprint for 7 years and have had my ups-and-downs. Yet, they have been really good lately. Hell, if you want, I will even call them with you. That is just not right!
fmedina2 said:
My 3G is unusable. If I am not on 4G or WiFi I pretty much can't use the internet. Sucks -_-
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I am glad that I am not alone, but this isn't good that we are all having this issue.
GadgetMonger said:
Did you temp root prior to running the full root program? If so did you delete all of the temp root stuff before full root?
I had the same issue. I believe it had something to do with the root process. If 3g is unusable you should be able to get a warranty replacement from Sprint. That's what I ended up having to do...
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I haven't rooted because I have been having so many issues with the phone. Once I get it replaced with a good one -- is there a good one? -- then I will root. I've been looking at some of the benchmark scores from some of these ROMs being in the 4000+ range and am drooling. MAJOR DROOLING!
DoctorComrade said:
I don't know what to say because its the exact opposite for me which is weird because with my OG EVO I would have terrible speeds but with my 3D I seem to top 1Mbps every speed test.
Sent from my Shooter.
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Thank you. Glad to hear that some people are having positive upgrades with the EVO3D over the EVO4G.
MILTOWN said:
My 3g speeds have been horrible too. I get like 20-50kps downtown by my work when I used to get like 300-600. But, by my house I get 300-600 because I'm close to a tower.
I really feel like it started after I rooted, and I never did the temp root.
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Well, let's keep this thread going and see if we can get some of these issues figured out. Hopefully, we will be able to figure them out.
Oh, one of my biggest issues with the phone is that I sound like I am talking through a tin can to the caller on the other side. Is anyone else having this issue?
LordDavon said:
They gave me a ticket to return the phone to the store, but warned me that the store may replace it with a refurb.
As for your issue, this guy told me that the poor speed was unacceptable and they would do their best to get it fixed. He also put in tickets to have the network examined. I wouldn't take that from them, so you shouldn't either. I've been with Sprint for 7 years and have had my ups-and-downs. Yet, they have been really good lately. Hell, if you want, I will even call them with you. That is just not right!
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I tried to get tickets put in but they kept telling me that the previous ticket is closed (when I had no service, no calls, text and 3g). I tried pleading with several supervisors and the "upper escalation supervisor" said "sorry, speeds are not guaranteed".
I told the guy that at that speed, even if I used it 24/7 for a month straight, I won't hit 2 GB, so why do they advertise unlimited 3G, and he was like "well I'll look into it". I got no response. I've been on the phone with them for the past 3 days, and they just keep telling me, "we're working on it". One person says there are no outages, another says there is. I ask for supervisors, and they just magically "cut off" and I'm not even rude with them. I don't like getting loud and rude over the phone (I have to use an iPhone to call them because how bad service is around here to begin with)
ReinMaker said:
I tried to get tickets put in but they kept telling me that the previous ticket is closed (when I had no service, no calls, text and 3g). I tried pleading with several supervisors and the "upper escalation supervisor" said "sorry, speeds are not guaranteed".
I told the guy that at that speed, even if I used it 24/7 for a month straight, I won't hit 2 GB, so why do they advertise unlimited 3G, and he was like "well I'll look into it". I got no response. I've been on the phone with them for the past 3 days, and they just keep telling me, "we're working on it". One person says there are no outages, another says there is. I ask for supervisors, and they just magically "cut off" and I'm not even rude with them. I don't like getting loud and rude over the phone (I have to use an iPhone to call them because how bad service is around here to begin with)
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You're not going to get anywhere over the phone. Go in to a Sprint store and talk to someone face to face. The guy I talked to had the OG EVO. I had him set the phones side by side and load the same video from youtube. His og loaded right up while my 3d wouldn't load at all. Also did the same thing downloading an app from the market. OG blew 3D away. I pointed out mine had a dual core processor and he couldn't deny there was a problem with the 3D.... Warranty replacement baby. When it came in we tried the same test and my new 3D loaded up before his og... Not by much, but the difference was obvious.
Well, while I was posting earlier, I was on the phone with Sprint. I was just trying to get an update on the ticket they put into the network people. The CSR kept telling me that he couldn't find a ticket from earlier and that he would put on in. I hung up shortly after.
About an hour later, my data rates went from 10kbs to 800kbs down. So, I am thinking that there was something wrong on the Sprint side of things. Now, I am going to wait a few days and see if they stay where they are. If they stay, and there is a fix for the call quality issue, I am rooting it.
This also means that your issue could be on their side also. I agree with the above poster too. Get into the store and talk to them. You shouldn't give in to what they're telling you either. You pay an additional $10 for premium 3G and 4G. Not for 1x speeds.
GadgetMonger said:
You're not going to get anywhere over the phone. Go in to a Sprint store and talk to someone face to face. The guy I talked to had the OG EVO. I had him set the phones side by side and load the same video from youtube. His og loaded right up while my 3d wouldn't load at all. Also did the same thing downloading an app from the market. OG blew 3D away. I pointed out mine had a dual core processor and he couldn't deny there was a problem with the 3D.... Warranty replacement baby. When it came in we tried the same test and my new 3D loaded up before his og... Not by much, but the difference was obvious.
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Well the problem with mine is with all 5 lines, which are the: LG Optimus, EVO 3D, two EVO 4Gs and an EVO Shift. All have the same issues. I too had the EVO4G when the issues started 2 months ago. I brought it into the store back then, and they just kept replacing it. I got I think 3 replacements. I finally gave in an bought the EVO 3D instead. Same issue. It seems for me at least, its the just the general coverage area, and not because of the phone. The only thing this phone does more is drop calls and aside from the network issues, has to do with the placement of the antenna.
Other than that, the 3G speeds are the same on all 5 phones. 10-20, and maybe 50-70 (kbps, not kb, like 56kbps dialup) past midnight.
EDIT: BTW this occurs with everyone's phone around my area, but they're too lazy to call in. Only one of my friends (who is in the zip code over) is also calling in and getting nowhere as well.
UPDATE: So I got through to a supervisor in retentions, he finally said they can't do anything about it. His first offer was a $10 credit, and I'm like seriously? We argued back and forth and after 2 hours he says "Ok fine, your contract ends today for line XXXX and we will waive your ETF, please return your phone to where you purchased it".
So I ask him what about the other lines and he says no only this line. At that point I just gave up because I don't think he got the point that all phones are experiencing the same thing. I mean I'm not gonna switch with just one line and keep the other 4 on Sprint, especially if they all suffer the same dial up speeds. That will be a ****load of money. Then I got another speech about how service is not guaranteed and a bunch of BS, and I told him "Alright good night" and hung up.
Anybody got a current number to the Executive Department? Last number I found rerouted me to retentions. I don't think they'll be fixing anything anytime soon. He even admit two towers are down in my area and then later said it's probably my phones. If they let all of us out, I'm gone.
Sorry for the threadjack OP.
Related
WE have been duped by Sprint people. Go to their website and you will notice the announcement of the iPhone 4Gs. You can even pre order it. This privilege was not given for the Samsung Galaxy S 2 ET4G.
Why...was this you say...it's obvious that Sprint knew it had made a deal to buy a **** load of IOS devices to secure this deal with Apple.so they didn't promote the galaxy ET4g. Now they have a big announcement tomorrow. They are going out of their way to let you pre order the iPhone as well.
Sad, and yes I feel they used us to get this deal, by canceling all perks, while giving us crappy service. My Photon has a red circle and no service, and I don't have a ET4G yet. Service has been terrible most of the summer all over NY and in mid town NYC.
If service was being interrupted to better service I may stick around, but not getting signal, failed messages, and paying for it and no credit with lies is unacceptable. Not being able to pre-order the phone I wanted because they made a deal with Crapple is also unforgivable. Price isn't the only thing that matters in a business relationship. It's I pay for service and expect to have it when I want it, not when you decide to give it.
Hell I was told by a customer service rep that I should be happy because I have had a lot of usage on my line. I then said yes that is true, but when I need my service to work it failed to deliver....I missed important calls. and meetings with people because of failed service.
People were telling me when they called the phone rang 3x's and hung up no message was able to be left. Others told me that they would get a network busy message please try again later. One rep verified this condition of calling me, and could not get through. The phone rang 3x's and the line just went dead when they called. I have been to tech centers, and have made many battery pulls, and software reboots, and finally I was told that there was a net work issue and they did not know when it would be cleared. Now when I call to talk about it they put me on hold no music and never come back to talk.
I just don't see it getting better, and when the next generation of phones IE Prime or what ever hits Verizon, and this is not cleared I am gone. When I feel I have to beg for service, or a credit for not receiving service after paying my bills for 15 years, and at one point having a $300 a month phone bills for business it's time to go.
My bill analysis shows that I average 240 msg a month, and average about 2g of data a month, and since I use my phone mostly for calls a Verizion 69.00 phone plan with 10 data, and 10.00 for data equals what I am paying now. So if this doesn't clear with the loss of perks I am outta here.lol
Not we. I use more messages, more data and pay half that. Verizon wouldn't be an option even if I wanted to.
I don't really think Sprint needed to market the ET4g, everyone and their mother knew that phone was coming to Sprint.
Sent from my Photon.
And why the hell is this thread in the PHOTON forum? Smfh...where is a mod when you need one......
Sent from my MoPho using XDA Premium.
Wrong forum dude, and i'm perfectly happy with my service. Who cares if they give iPhone pre-orders? Its not like its a big surprise. you're just bitter.
I'm team Android all the way, but let's be honest...Apple users aren't nearly as discerning as we are, because they dont have a choice. Therefore if you want one of their phones there is but one launch day, hence a partial explanation for the need of a pre-order.
Sent from my MB855 using xda premium
even still not having preorders on one of sprints flagship phones (wether they know it is or not) is still poor choice. i mean hell i preordered my ns4g and that was a year too little too late
Thank you for sharing OP.... Now beat it.
Man for a second I thought I was in the wrong forum! Lol!
R2DeeTard said:
Wrong forum dude, and i'm perfectly happy with my service. Who cares if they give iPhone pre-orders? Its not like its a big surprise. you're just bitter.
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bitter....what would I be bitter about poor service through out the NY metro area, and getting no help but run around. Missing important calls and finding out about it hours and days later. This has to change and I am not the only one having connection issues around the states.
I have touted Sprint for 15 years buddy, so get a grip. But, now they seem to be reverting back to the early 2000 era when they fell off the 60 stock high....rofl.
I know I should be ecstatic for my paltry cash that I got **** service with no real explanation for the last 4 months. If it doesn't change by the time a the Prime launches on Verizon I ll be gone. This is not being bitter it's called paying for service, and expecting to get it every day in the areas that I normally have service rather than when they decide to fix it and then lie about it. A few of the major tech sites has made this same issue of service alert in their blogs, and to Sprint about this issue. Sprint has told them in mid September they are working on it , and yet tell me there is no know issue. When I tell them its all over the Sprint forums, and and tech sites they then say oh yeah we are working on it and don't know when this issue will be fixed. Not to mention that because they recognize there is a issue they even opted to let me out of my contract. Let me tell you if the Prime was on Verizon I'd be gone.
Please Big Red bring out the Prime so the Photon owners can have our forum back.
Is Sprint having outages that i don't know about? At least 5 times a week (past 3 weeks) my 3G icon goes away and my signal bars turn gray and i cant call, text or use data. Its extremely frustrating! Its not my bill/service as im always on time and ive NEVER been late or missed a payment so that's not the problem. I just dont get it. Ive reset my phone a million times! What is going on? When i make calls it just says "your account cannot be validated" and all text get rejected. After a couple of hours the 3G comes back and i can make calls. Sprint you're already horrible please dont make me pay cancellation fees because i will.
Anyone else experience this?
Sounds like a tower issue, happened to me months ago, call and complain, got a credit when doing so myself. Worse case scenario they make you hard reset, it doesn't work, they send a tech to the tower and they figure our there is a problem
Sent from one focused MoPho
Rabidmechanic05 said:
Sounds like a tower issue, happened to me months ago, call and complain, got a credit when doing so myself. Worse case scenario they make you hard reset, it doesn't work, they send a tech to the tower and they figure our there is a problem
Sent from one focused MoPho
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Thanks for response man. I thought about tower issues but its been happening way too much so i started believing it was my actual phone.
If you go to the official sprint forums you will see many posts with these same problems, so its not the phone. http://community.sprint.com/baw/community/buzzaboutwireless/network-and-coverage
Lancerz said:
If you go to the official sprint forums you will see many posts with these same problems, so its not the phone. http://community.sprint.com/baw/community/buzzaboutwireless/network-and-coverage
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Yeah you're right, i browsed around and its a few people with same issue. My phone is working (for now) but im sure it will happen again. I called sprint and they said my area was experiencing technical difficulties lol, i said "for the past 3 weeks" the rep got silent. Im looking into the big red screw sprint.
kennypow3rs said:
Yeah you're right, i browsed around and its a few people with same issue. My phone is working (for now) but im sure it will happen again. I called sprint and they said my area was experiencing technical difficulties lol, i said "for the past 3 weeks" the rep got silent. Im looking into the big red screw sprint.
Click to expand...
Click to collapse
Just call for a credit, remember, you can't use unlimited data on Big Red, and if they won't give you most of your bill back, try speaking to a manager and demanding your money back as you were not getting the required service specified in the contract.
EDIT: Remember, go up the chain of commands if needed, and be persistent.
Sent from my MB855 using xda premium
I bought a Photon from a guy off CL today. It was new but one that was sent back as a warranty replacement phone. Still had the screen protector on it, the battery was in a sealed as was the back plate.
Here's my issue
When youre using the phone, about every 15 seconds, the displays shuts down. It doesnt actually shut down, it just displays nothing.. the display light at the bottom is still on and pressing the power button twice fixes it for about 15-20 seconds. Basically you have to put the screen to sleep and then wake it back up to the lock screen.
Is this a known issue or did I get a lemon? Ill probably never track this guy down again to make this right.
Have you tried chaning the display settings?
Settings >> Display >>> Screen time out increase to something else??? While you are there make sure it is not on 15second timeout????
Having the timeout at this setting would explain this weirdness?
MadFlava said:
I bought a Photon from a guy off CL today. It was new but one that was sent back as a warranty replacement phone. Still had the screen protector on it, the battery was in a sealed as was the back plate.
Here's my issue
When youre using the phone, about every 15 seconds, the displays shuts down. It doesnt actually shut down, it just displays nothing.. the display light at the bottom is still on and pressing the power button twice fixes it for about 15-20 seconds. Basically you have to put the screen to sleep and then wake it back up to the lock screen.
Is this a known issue or did I get a lemon? Ill probably never track this guy down again to make this right.
Click to expand...
Click to collapse
Take it to the sprint store. My first off ebay was riddled with issues, second from asurion is still running flawless
Sent from my MB855 using XDA App
Try
Settings,Dispaly, Screen time out.
It not the screen timeout. The screen isnt actually going off.. its just going black.. the backlight stays on and the buttons stay lit up and touching the screen actually makes things happen, you just cant see them happening. Actually turning the screen off and then back on with the power button is the only way to fix it.
Well, took it to Sprint and they wouldnt touch it. Told me it had to be on the account for 30 days. I doubt I have any luck getting the guy I bought it from to help me get it warrantied so I guess Im stuck with yet another Sprint POS.
Took the phone to a non corporate store and talked the tech into ordering me a replacement. We discussed that phone versus the Epic 4G Touch and he agreed with me that the Photon was a far superior device from an actual phone standpoint.
Nice you lucked out.
MadFlava said:
Took the phone to a non corporate store and talked the tech into ordering me a replacement. We discussed that phone versus the Epic 4G Touch and he agreed with me that the Photon was a far superior device from an actual phone standpoint.
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MadFlava said:
Well, took it to Sprint and they wouldnt touch it. Told me it had to be on the account for 30 days. I doubt I have any luck getting the guy I bought it from to help me get it warrantied so I guess Im stuck with yet another Sprint POS.
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This is garbage if you have TEP there is no reason they shouldn't work on your phone...
Rule #1. Never tell sprint you bought a phone from Craigslist or any other place besides radio shack, target, bestbuy etc. I've purchased a **** ton of CL phones so i have experience lol. When you buy a CL phone you just call to activate it and if they ask just say you got it full price from best buy. They shouldn't really ask questions. Also, if your previous phone was insured it should transfer over without question. As far as getting a replacement, you need to create an elaborate story with details and make believe issues then they'll send you out a replacement lol. They like to "troubleshoot" first.
kennypow3rs said:
Rule #1. Never tell sprint you bought a phone from Craigslist or any other place besides radio shack, target, bestbuy etc. I've purchased a **** ton of CL phones so i have experience lol. When you buy a CL phone you just call to activate it and if they ask just say you got it full price from best buy. They shouldn't really ask questions. Also, if your previous phone was insured it should transfer over without question. As far as getting a replacement, you need to create an elaborate story with details and make believe issues then they'll send you out a replacement lol. They like to "troubleshoot" first.
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Thanks for the advice. Ill definitely use it next time this comes up. Im hoping the Photon serves me well enough to finish out my contract and just to VZW.
MadFlava said:
Thanks for the advice. Ill definitely use it next time this comes up. Im hoping the Photon serves me well enough to finish out my contract and just to VZW.
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Yeah mine expires feb 17th this year. Not sure if I'm staying or switching. I've definitely never had an issue getting a replacement phone for one that I purchased from CL. I hope it works out for you!!
Hello,
With Sprint switching to LTE and the fact that there are Cities like Las Vegas where 3G Speeds have increased greatly has me leaning towards staying.
In truth, thanks to my EVO 3D fiasco, I have a 0 Dollar ETF so I could leave Sprint today without paying a dime. It is just after being with them for almost 13 years with a perfect Payment History really helps when it comes to getting credits, swaps, etc..
Also, I really think that the Photon is about as good as any Android Device out there. I do think the RAZR is rad and hope that Sprint gets something similar when the LTE Devices are released in June or so.
Cheers,
JJ
Sprints beefing up 3G and 4G. So for cities without LTE by mid 2012 3G updates should start rolling out. Of course their goal is to have LTE coverage everywhere by 2013. As much as sprint pisses me off they by far have the best plans for voice and data.
The coverage where I live is awful. Not to mention that Sprint has treated me like crap throughout this whole Epic 4G Touch ordeal. I seriously have almost become unemployed because of this phone and Ive gotten no sympathy from Sprint whatsoever.
I understand there are policies and stuff in place but when you have someone telling you "Look, this phone loses signal and you guys KNOW It loses signal and Ive already been written up twice at work because of this phone" youd think you'd get a little sympathy. All I got from Sprint was "Well, just reboot it when that happens" and told to go on my merry way.
MadFlava said:
The coverage where I live is awful. Not to mention that Sprint has treated me like crap throughout this whole Epic 4G Touch ordeal. I seriously have almost become unemployed because of this phone and Ive gotten no sympathy from Sprint whatsoever.
I understand there are policies and stuff in place but when you have someone telling you "Look, this phone loses signal and you guys KNOW It loses signal and Ive already been written up twice at work because of this phone" youd think you'd get a little sympathy. All I got from Sprint was "Well, just reboot it when that happens" and told to go on my merry way.
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Unemployed over a cell phone?
Sent from my MB855 using xda premium
LexLuger82 said:
Unemployed over a cell phone?
Sent from my MB855 using xda premium
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When people expect to be able to get in touch with you and cant, why not? Makes it look like Im not doing my job when people call me and the calls go straight to voicemail and when LoS happens on the Epic 4G Touch, thats exactly what happens.
MadFlava said:
When people expect to be able to get in touch with you and cant, why not? Makes it look like Im not doing my job when people call me and the calls go straight to voicemail and when LoS happens on the Epic 4G Touch, thats exactly what happens.
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This is true. My supervisor calls and sends us text messages 24/7 and if my phone is going straight to voicemail it doesn't look good.
kennypow3rs said:
This is true. My supervisor calls and sends us text messages 24/7 and if my phone is going straight to voicemail it doesn't look good.
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Yep and I work in IT support so a lot of times, Im in server rooms all the time and those things are like standing in wind tunnels. Its hard enough to hear a phone ring in there when its working right. When it goes LoS, I have no way of knowing until I can get somewhere and pull the phone out of my pocket.
Its Samsung.. I got sucked back in and bought another one after I swore after the Nexus S I was done with them. But, I mistakenly thought "Well, theyve had this phone out overseas for 6 months, they have the bugs worked out of it." I guess I should have considered that overseas is GSM and that added a whole new wrinkle to the equation.
MadFlava said:
Yep and I work in IT support so a lot of times, Im in server rooms all the time and those things are like standing in wind tunnels. Its hard enough to hear a phone ring in there when its working right. When it goes LoS, I have no way of knowing until I can get somewhere and pull the phone out of my pocket.
Its Samsung.. I got sucked back in and bought another one after I swore after the Nexus S I was done with them. But, I mistakenly thought "Well, theyve had this phone out overseas for 6 months, they have the bugs worked out of it." I guess I should have considered that overseas is GSM and that added a whole new wrinkle to the equation.
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Cdma sucks period
Sent from my MB855 using xda premium
Just got off the phone with Sprint, and they said I won't be able to make a phone call, receive phone calls, or even text messages until October 14th because they are in the process of upgrading their towers to the new LTE network in the Fort Worth area. It's weird to own a phone that I can't use for the most basic features. GO Sprint GO.
P.S. Any recommendations on how to make a phone call or text over data so I can still make calls/text?
NoClemency said:
Just got off the phone with Sprint, and they said I won't be able to make a phone call, receive phone calls, or even text messages until October 14th because they are in the process of upgrading their towers to the new LTE network in the Fort Worth area. It's weird to own a phone that I can't use for the most basic features. GO Sprint GO.
P.S. Any recommendations on how to make a phone call or text over data so I can still make calls/text?
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Click to collapse
Seems to me you were fed a line. Call back and see if the answer changes. If it doesn't, your are entitled to a credit. No questions asked.
roids87 said:
Seems to me you were fed a line. Call back and see if the answer changes. If it doesn't, your are entitled to a credit. No questions asked.
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Click to collapse
Yeah, they gave me a $10 credit, if that ain't a joke.
NoClemency said:
Just got off the phone with Sprint, and they said I won't be able to make a phone call, receive phone calls, or even text messages until October 14th because they are in the process of upgrading their towers to the new LTE network in the Fort Worth area. It's weird to own a phone that I can't use for the most basic features. GO Sprint GO.
P.S. Any recommendations on how to make a phone call or text over data so I can still make calls/text?
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Click to collapse
Sounds fishy... It's hard to believe that a carrier would just deny services and continue to charge for them. I assume this would mean no service for anyone in the ft worth area since you're not the only one who uses those towers. I don't think Sprint would risk the class action lawsuit.
Sent from my EVO LTE
premo15 said:
Sounds fishy... It's hard to believe that a carrier would just deny services and continue to charge for them. I assume this would mean no service for anyone in the ft worth area since you're not the only one who uses those towers. I don't think Sprint would risk the class action lawsuit.
Sent from my EVO LTE
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No arguments there. I'll probably call back in a few days to see if they have anything better for me. Right now I'm sick and lost my voice, so I just don't want to deal with it. But once I get my voice back, I'll see if I can't get anything better out of them. Especially since I'm still paying for when I can't even use my phone which is kind of stupid.
NoClemency said:
No arguments there. I'll probably call back in a few days to see if they have anything better for me. Right now I'm sick and lost my voice, so I just don't want to deal with it. But once I get my voice back, I'll see if I can't get anything better out of them. Especially since I'm still paying for when I can't even use my phone which is kind of stupid.
Click to expand...
Click to collapse
Why would you call back in a few days? I would all over them about this if it were me and I wouldn't let up until I had a real explanation. Tell them to fix your **** or let you out of your contract (as not providing service to you while I assume you are in good standing and not violation the TOS on their part)
However, there are at least 3 sides to every situation what you say, what sprint says, and what really going on. Not calling you a liar it just seems like there is more to the story.
That's my 2 cents.
Sent from my EVO using xda premium
NoClemency said:
Just got off the phone with Sprint, and they said I won't be able to make a phone call, receive phone calls, or even text messages until October 14th because they are in the process of upgrading their towers to the new LTE network in the Fort Worth area. It's weird to own a phone that I can't use for the most basic features. GO Sprint GO.
P.S. Any recommendations on how to make a phone call or text over data so I can still make calls/text?
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Click to collapse
Sounds like a load of BS to me. I haven't had a problem with service around the area... I haven't actually been into "Fort Worth" in a few days, but I live pretty damn close. There is no way they could just shut off all services like that for almost two months. That rep must have been new or lied or something, because that doesn't even SOUND reasonable.
lol if they couldnt provide me service until Oct. 14th i would have just said i want to cancel without a fee immediately because i do business with my phone. and they can't really do squat because i pay for a service and they don't even let me do the most basic of functions.
OP needs to call back and get clarification. Only thing I have found:
https://www.sprint.net/maint_view.php
I might try to call again tonight once I get off of work. But again I'm not entirely sure what to say. Plus right now, I've lost my voice, so I can barely talk, as a result, I can't even show anger in my voice, so getting made isn't much of an option. I'm still not sure what I'm going to do yet.
I'm like on day 5 of this **** it reallllly sucks. I live in Irving an have been having everything except the "can't make calls". Sprint needs to give a free month or something better.
Sent from my EVO using Tapatalk 2
Same here. Today is day 5 for me as well. But according to Sprint, I still have a lot of days left in front of me since the tower won't be back on until October 14th.
sobaked2921 said:
I'm like on day 5 of this **** it reallllly sucks. I live in Irving an have been having everything except the "can't make calls". Sprint needs to give a free month or something better.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
Send me a pm. I am in dfw, work for sprint and glad to take a look at what's going on.
Pm me your number and some random addresses where you are having issues
Sent from my EVO using xda app-developers app
sobaked2921 said:
I'm like on day 5 of this **** it reallllly sucks. I live in Irving an have been having everything except the "can't make calls". Sprint needs to give a free month or something better.
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
You should see if you can get an Airrave which makes your phone work over wifi... that really sucks tho. That only works at home tho...maybe they can send you a 2nd one for work.
5t
I just got off the phone with the a Sprint manager last night, who then connected me to her EVO specialist. She was also unable to solve the problem, so she told me that she will get the towers in the area looked at and try to determine what is going on in the area and give me a call back within 72 hours. That said, they said they were going to do this once before 5 days ago now, but I still haven't got a call back from then. However, one good thing that I got out of it all is that they are crediting my account for the past 6 days and how ever many days more it takes to get my phone back on the network. So at the very least, now I'm not paying for phone service that I'm not getting, so that makes me happy. I'm sure they will figure something soon with the towers if not maybe they can give me Airrave so I can at least make phone calls while I'm at home which would make things more liveable. I'll keep everyone posted on what they discover and what they decide to do.
In addition, my location is the TCU campus in Fort Worth. I live close by and go to school there. In both areas I get no cell service. But once I drive about 5 miles away I have no problems. Let me know if anyone else in the area is experience the problems on XDA. The sprint store nearby between Berry and Hulen St. said they have had a few customers coming the past few days with the same problem, but I was curious if anyone on here was also experiencing my pain.
NoClemency said:
I just got off the phone with the a Sprint manager last night, who then connected me to her EVO specialist. She was also unable to solve the problem, so she told me that she will get the towers in the area looked at and try to determine what is going on in the area and give me a call back within 72 hours. That said, they said they were going to do this once before 5 days ago now, but I still haven't got a call back from then. However, one good thing that I got out of it all is that they are crediting my account for the past 6 days and how ever many days more it takes to get my phone back on the network. So at the very least, now I'm not paying for phone service that I'm not getting, so that makes me happy. I'm sure they will figure something soon with the towers if not maybe they can give me Airrave so I can at least make phone calls while I'm at home which would make things more liveable. I'll keep everyone posted on what they discover and what they decide to do.
In addition, my location is the TCU campus in Fort Worth. I live close by and go to school there. In both areas I get no cell service. But once I drive about 5 miles away I have no problems. Let me know if anyone else in the area is experience the problems on XDA. The sprint store nearby between Berry and Hulen St. said they have had a few customers coming the past few days with the same problem, but I was curious if anyone on here was also experiencing my pain.
Click to expand...
Click to collapse
I will try and pull up that area today
Sent from my EVO using xda app-developers app
NoClemency said:
I just got off the phone with the a Sprint manager last night, who then connected me to her EVO specialist. She was also unable to solve the problem, so she told me that she will get the towers in the area looked at and try to determine what is going on in the area and give me a call back within 72 hours. That said, they said they were going to do this once before 5 days ago now, but I still haven't got a call back from then. However, one good thing that I got out of it all is that they are crediting my account for the past 6 days and how ever many days more it takes to get my phone back on the network. So at the very least, now I'm not paying for phone service that I'm not getting, so that makes me happy. I'm sure they will figure something soon with the towers if not maybe they can give me Airrave so I can at least make phone calls while I'm at home which would make things more liveable. I'll keep everyone posted on what they discover and what they decide to do.
In addition, my location is the TCU campus in Fort Worth. I live close by and go to school there. In both areas I get no cell service. But once I drive about 5 miles away I have no problems. Let me know if anyone else in the area is experience the problems on XDA. The sprint store nearby between Berry and Hulen St. said they have had a few customers coming the past few days with the same problem, but I was curious if anyone on here was also experiencing my pain.
Click to expand...
Click to collapse
No problems here in the Arlington/Mansfield/Kennedale area so far... I guess if that changes I will be reporting on here and raising hell with Sprint as well.
00mred00 said:
Send me a pm. I am in dfw, work for sprint and glad to take a look at what's going on.
Pm me your number and some random addresses where you are having issues
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Pm sent. I've been all around north dallas to Arlington an I still havin issues. Any help would be great man. I'm thinkin this is only for LTE phones cuz my brother is on my line an he use an epic touch with no problems
Sent from my EVO using Tapatalk 2
sobaked2921 said:
Pm sent. I've been all around north dallas to Arlington an I still havin issues. Any help would be great man. I'm thinkin this is only for LTE phones cuz my brother is on my line an he use an epic touch with no problems
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
If that is the case it is either a provisioning error, phone isn't set to cdma only or bad phone.
Sent from my EVO using xda app-developers app
sobaked2921 said:
Pm sent. I've been all around north dallas to Arlington an I still havin issues. Any help would be great man. I'm thinkin this is only for LTE phones cuz my brother is on my line an he use an epic touch with no problems
Sent from my EVO using Tapatalk 2
Click to expand...
Click to collapse
I don't think you have the same problem that I do, because if I leave my area my phone works, fine. I'm only having trouble when I'm at TCU or at my house which is right next to TCU. But who knows, maybe they are related.
P.S. I've already changed my phone to CDMA only to see if it would help but got no change. Plus I've already taken it into the Sprint store, and they said everything was fine with the phone and factory reset it and everything, but saw no problems because their building is outside of my tower radius, as a result the phone worked perfectly there.
So I bit and ported out of my (off-contract) nearly 12yr+ VerizonWireless service a few days ago and went for this phone and Sprint's unlimitted data, ect... on a 3 line plan which included a base LGE Android Rezound for my girlfriend & was also talked into their "Home Connect" box since I already had long ago dropped my home line since Verizon's coverage was superb in my home and I don't make enough calls outside of the network to bother with a home phone.
Here I am, All modded up running [ROM] Sep-13 MeanROM ICS v4.2 | 2.13.651.1 | Mods | Batt saver and a happy camper with my EVO other than:
-I only get about 1 bar in my house if any and numerous dropped calls.
-My Phone is stuck on "Roaming" even in a top/solid GREEN area on the Verizon coverage map where I work.
-The "Home Connect" is being shipped to me and won't arrive until Monday (This isn't a problem in itself). I just expect to have the same ****ty service with it as my home phone since I'm told it still uses the Sprint towers. (Note: My home is on the frings of good/fair regarding my address and Sprint's Coverage map which has been ruthlessly pointed out to me by the Sprint support techs I've talked to as of late)... Thus their excuse as to maybe I should just switch to another provider. (Insert another sarcasm smiley ---> )
So my first discussion with a Sprint Agent via *2 yesterday sounded promising. Immediately she recgonized and sympathized with my problem at home and mentioned/recommended a "Free" AirAve box system to plug into my highspeed cable wifi in order to boost my signal. She also had me try a "Profile" update just for kicks which did absolutely nothing. This agent felt like I was a strong candidate for one of these boxes and advised that it would likely be approved free of charge in order to retain me as a new customer.
Today, A whole new story. I first get a call back from that former agent that was working on the approval for the AirAve. She felt again, after I reported having several dropped calls today, one while we were attempting to converse, that I would get one of these shipped out. I told her about my concerns of the 14-day trial I was in and wanted to assure I would get and know if this device would benefit me before that was up and I would have no recourse then on getting a refund and out of my 2yr contract. She assured me she was working on getting it approved with her supervisor as we spoke and was just about to read me a confirmation number of some sorts when (*BINGO*) my call dropped yet again.
So back I go on the phone dialing *2 and going through all the bs steps to connect with yet another agent (you never get the same one, nor do they have the ability to connect you to that other one even when you give them their name...) This agent takes a new turn with me after I go through my dilema. I am told absolutely no free AirAve until I am with Sprint for 90 days. I tell her I can't accept this as I'm not going to chance waiting out my 14day return window in hopes to months later find out if I can actually have phone conversations whilst at home. She puts me on hold to connect to her supervisor to discuss but (*BOING*), yet another dropped call.
I call back several more times and speak to several different agents while not as harsh as the last, inform me that their normal policy is 90 days to qualify for an AirAve assist device BUT that their supervisors can sometimes over-ride this depending on the conditions. So things are left at their records indicating that the original Agent from yesterday whom is in my corner in trying to get me the AirAve has submitted for supervisor approval, however, they won't be making that decision until a weekday (Monday) at the earliest.
-----------------------------
So here I am pondering what to do.
-Keep having faith and patience with this run-around in hopes that this AirAve will solve my problems even if I do qualify to get one.
-Start shopping other providers: AT&T or back to Verizon which I don't really want to do. :crying:
Anyone have opinions on this or a similar experience?
Sprint is great but do not put yourself in a service crunch. The 14 days are there for you to review this. I suggest trying, T-Mobile & *cringe* AT&T before crawling back to Verizon.
Whatever carrier, just make sure you have reliable coverage where you frequent.
The cost will be restocking fees, .vs getting locked in a 2 year agreement you're unhappy with.
Sent from my EVO using xda premium
Did you have LTE coverage with Verizon at your house?? I'd be tempted to go back even if their data plans are getting ridiculous. AT&T basically just announced an almost identical sharing plan as Verizon so I guess the lessor of the 2 evils will depend on 4g coverage. At least AT&T has the HTC One so you can get close to the same phone as the EVO LTE. It really does suck being on fringe coverage and you definitely don't want to get locked in to 2 years.
cruise350 said:
Did you have LTE coverage with Verizon at your house?? I'd be tempted to go back even if their data plans are getting ridiculous. AT&T basically just announced an almost identical sharing plan as Verizon so I guess the lessor of the 2 evils will depend on 4g coverage. At least AT&T has the HTC One so you can get close to the same phone as the EVO LTE. It really does suck being on fringe coverage and you definitely don't want to get locked in to 2 years.
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Click to collapse
Yep, I believe Verizon did/does have the LTE coverage at my house if you mean the 4G. I had the Droid X so never benefited by that though. I'm really at a toss as to what to do. I never chewed through that much data even when on Verizon, it was just the fact of them screwing us former subscribers updating to the Non-Unlimited along with the "New every 2 perks" ending up being a $30 off but +$30 upgrade fee and **** like that had me burned. I even had my Ford motor company 20% discount with Verizon. Wonder if I could even get back to where I was with that if I went back. :crying: Sprint was going to be giving me a 23% discount.'
Had my eye on that damn Droid Razr Maxx to, damnit!!! Actually, the girlfriend doesn't really even need a smartphone, just something to text with and I could do without a home phone since with Verizon my coverage was good.
Oh, what to do..... I'm still erked about having to leave Spring behind. Especially the EVO :crying:
Sprint provided us with an Airave because after 7+ years, all of a sudden we were getting poor signal strength at our house. My EVO didn't seem to be affected but my wife's flip phone was dropping calls so often it was pointless to use. Really just wanted to let you know that the Airave does work well (at least in our case) always 4+ bars and no more dropped calls. Doesn't do anything for data transfer though.
Hope you can get yours free, we did but have been with Sprint for 10+ years.
Good Luck!
Welcome to sprint..I have spent countless hours of non pleasure dealing with them on the phone.
Tip #1. Get it in writing...they hardly ever follow thru... I record our conversations and tell them up front that I am..2 out of 3 agents hang up ( accidental disconnect) as soon as I tell them
Sent from my EVO using Tapatalk 2
Sprint Airave
I was having horrible signal and dropped calls in my house for almost 18 months. I wasn't aware of the airave and was close to cancelling my contract. After finally taking on the issue (which was prolonged via work, kids, etc) I came across information on the airave. I called sprint and gave them the old sob story on service and how disappointed I was. The supervisor spoke with me about my issue and explained the airave further. 10 minutes later I had an airave shipped out to me for free and no service charge (4.99/m). It absolutely makes a difference. I went from having like 0-1 bars and dropping calls to 5-6 bars instantly. Call quality is great and data moves like it should (I got the 3g airave that does voice and data)...it's absolutely worth it. Keep on pressing them...you should be able to qualify and get the device with service for free..Good Luck
cheeb said:
I was having horrible signal and dropped calls in my house for almost 18 months. I wasn't aware of the airave and was close to cancelling my contract. After finally taking on the issue (which was prolonged via work, kids, etc) I came across information on the airave. I called sprint and gave them the old sob story on service and how disappointed I was. The supervisor spoke with me about my issue and explained the airave further. 10 minutes later I had an airave shipped out to me for free and no service charge (4.99/m). It absolutely makes a difference. I went from having like 0-1 bars and dropping calls to 5-6 bars instantly. Call quality is great and data moves like it should (I got the 3g airave that does voice and data)...it's absolutely worth it. Keep on pressing them...you should be able to qualify and get the device with service for free..Good Luck
Click to expand...
Click to collapse
Thanks for your post. It gives me some hope, althought admittedly I'm currently on hold with the Verizon Winback Dept to check out my options in coming back to their service. The last thing I wanted to do but unfortunately Sprint CS has drivin me away and hard with last night's described communications as per the OP. I'll keep you all dated.
If your service is that bad and the Airave does not help out any(which if on fringe of signal it might b/c its able to pull more power to get signal as its not worried about battery life we are with cell phones...amongst other differences)....
If that doesn't help out and you can't get through the current time with it, then you might be best off switching to anyone else at least till Sprint makes it's NetworkVision upgrades in your area....After they are done you very well might see a signal increase as the upgrades will make some big changes to the markets overall...Sprint is set to have these completed by end of 2013, and you market isn't one of the early ones I dont think....thats why I suggest switch till then if the airave doesn't help...
sgt. slaughter said:
If your service is that bad and the Airave does not help out any(which if on fringe of signal it might b/c its able to pull more power to get signal as its not worried about battery life we are with cell phones...amongst other differences)....
If that doesn't help out and you can't get through the current time with it, then you might be best off switching to anyone else at least till Sprint makes it's NetworkVision upgrades in your area....After they are done you very well might see a signal increase as the upgrades will make some big changes to the markets overall...Sprint is set to have these completed by end of 2013, and you market isn't one of the early ones I dont think....thats why I suggest switch till then if the airave doesn't help...
Click to expand...
Click to collapse
Oh, I agree 100%. My real problem seems to be even having the chance at obtaining the Airave device at this point and I'm not willing to wait out the 90days I'm being told in order to acquire it on the whim it may or may not work if that is their stance I am prepared to go back to Verizon I guess the way it looks at this point. I will know by the end of tmrw on my decision and based on whether Sprint gets back in touch with me with a final answer and/or Verizon "Win Back" dept. gives me satisifaction and reason to come back. Their "limited" data pisses me off though. That is my biggest drawback, however, having non-limited data with Sprint as per how my service is now is useless. And no, I'm not looking or expecting to have the data necessarily at home as I have a strong Time Warner Cable Internet connection with Wi-Fi for that and also Comcast business for Wi-Fi at work, it's the situations like when streaming music whilst driving and/or out and about with no Wi-Fit/hotspots and wanting to watch Netflix, ect... where the "Un-limited" becomes viable to me.
This thing has totally consumed my time the past few days and my nerves are so shot. Why Sprint, Oh why..... Please treat the customer better and not give multiple conflicting answers between your agents that are misleading.
Just an update. I've called Verizon and had much better luck with their "Winback" department. Activation fees waived and all, even got my previous company discount re-enstated Phone on the way so a fair goodbye to Sprint, they had there chance and blew it. Never could cooperate between the reps in authorizing me an Airave device so I'm going with the coverage I know that works for me.
Farewell and thanks for the help! :angel:
word to the wise
lazer9 said:
Just an update. I've called Verizon and had much better luck with their "Winback" department. Activation fees waived and all, even got my previous company discount re-enstated Phone on the way so a fair goodbye to Sprint, they had there chance and blew it. Never could cooperate between the reps in authorizing me an Airave device so I'm going with the coverage I know that works for me.
Farewell and thanks for the help! :angel:
Click to expand...
Click to collapse
The Sprint 14 day return policy is really a 13 day, plus the remainder of the day you activated policy..
If you you activated on a tuesday you have a week from monday to return the phones.
redwings23 said:
The Sprint 14 day return policy is really a 13 day, plus the remainder of the day you activated policy..
If you you activated on a tuesday you have a week from monday to return the phones.
Click to expand...
Click to collapse
Thanks, Signed on with Sprint on 9/12/12 (Last Wednesday). Verizon Phones due either tomorrow or Thursday so I should have plenty of time. I plan on wrapping this up this week.
Read down below :d
---------- Post added at 05:19 PM ---------- Previous post was at 05:14 PM ----------
lazer9 said:
Anyone have opinions on this or a similar experience?
Click to expand...
Click to collapse
Just a heads up, if you decide not to stay with Sprint. And go with any other carrier. Not that you might have the same problem with other networks. And note that if you go with AT&T, they no longer carry Unlimited Data. From experience 4+ years...If you had Unlimited Data with AT&T and you use more then 3GB they will Slow down your Data Speed. I know this because I was a victim and got notitied by text messages.
That is one of the reason I canceled and came to Sprint.
I recently moved to a new home about two weeks now and noticed that when I had At&t. I could not get a signal for shut while I was indoors with the iPhone 4 I had. Now being a proud owner of a EVO I can use the phone indoors but to tell you the truth I am having issues with Internet. If I go upstairs or chilling in the living downstairs I can get decent Network speed to surf the web. At least its better then the no Data with the iPhone. Its weird cause my girl has the iPhone 4S with At&t. (she stayed with them cause she just upgraded to the iPhone 4S) She can not use the phone downstairs but can rock it upstairs with no problem. Internet and all..Well as we tested only in our room. Don't know about the other rooms. But yea she still needs to go out side to use her phone when making calls or surfing facebook when down stairs. So my point is, either check your other resource before pushing out on Sprint. Btw, at work I wasn't able to use my iPhone with ATT due to service. But now I can go all the way with this Sprint EVO at work. That's how I'm writing to you. Lol... Well even though I'm having Internet problems at my Casa, Im not that concern cause I will be getting WiFi soon from Comcast. Also check this link out:
http://now.sprint.com/airave/?INTCID=TSC:MyS:ICP:IHCC:062512
You can check your self if your location qualify. Click on CHECK COVERAGE AREA. Then call them here
1-855-752-2066
TAKE THE BLUE PiLL THE STORY ENDS, YOU WAKE UP IN YOUR BED AND CONTINUE ON WITH YOUR BORING LiFE. TAKE RED PiLL, YOU STAY IN WONDERLAND & I SHOW YOU HOW DEEP THE RABBiT HOLE GOES.
SENT FROM EVO - THE MATRIX
dreammaker23 said:
Just a heads up, if you decide not to stay with Sprint. And go with any other carrier. Not that you might have the same problem with other networks. And note that if you go with AT&T, they no longer carry Unlimited Data. From experience 4+ years...If you had Unlimited Data with AT&T and you use more then 3GB they will Slow down your Data Speed. I know this because I was a victim and got notitied by text messages.
That is one of the reason I canceled and came to Sprint.
I recently moved to a new home about two weeks now and noticed that when I had At&t. I could not get a signal for shut while I was indoors with the iPhone 4 I had. Now being a proud owner of a EVO I can use the phone indoors but to tell you the truth I am having issues with Internet. If I go upstairs or chilling in the living downstairs I can get decent Network speed to surf the web. At least its better then the no Data with the iPhone. Its weird cause my girl has the iPhone 4S with At&t. (she stayed with them cause she just upgraded to the iPhone 4S) She can not use the phone downstairs but can rock it upstairs with no problem. Internet and all..Well as we tested only in our room. Don't know about the other rooms. But yea she still needs to go out side to use her phone when making calls or surfing facebook when down stairs. So my point is, either check your other resource before pushing out on Sprint. Btw, at work I wasn't able to use my iPhone with ATT due to service. But now I can go all the way with this Sprint EVO at work. That's how I'm writing to you. Lol... Well even though I'm having Internet problems at my Casa, Im not that concern cause I will be getting WiFi soon from Comcast. Also check this link out:
http://now.sprint.com/airave/?INTCID=TSC:MyS:ICP:IHCC:062512
You can check your self if your location qualify. Click on CHECK COVERAGE AREA. Then call them here
1-855-752-2066
TAKE THE BLUE PiLL THE STORY ENDS, YOU WAKE UP IN YOUR BED AND CONTINUE ON WITH YOUR BORING LiFE. TAKE RED PiLL, YOU STAY IN WONDERLAND & I SHOW YOU HOW DEEP THE RABBiT HOLE GOES.
SENT FROM EVO - THE MATRIX
Click to expand...
Click to collapse
Thanks for the reply and concerns along with the suggestions and help. Much more than SPRINT CS offered me other than the one lady whom disappeared into the wind...
I already have re-committed to Verizon. And I'm rather stoked and happy as they have waived the activation fees on the two lines and also upon me receiving an email from their winback dept after the fact, have granted me another $50 discount to be applied on my first bill for the purchase of my DROID RAZR MAXX of $199 so -$50 net cost will be $149 and my girlfriends phone will net out free after the $50 rebate.
I know I get great coverage with Verizon and will now even benefit from their LTE/4G expansion in my areas which SPRINT doesn't yet offer not is on their road map.
The Verizon winback rep even went over my previous account over the years and the max data usage I ever had (1-line though was just on a data plan then) was 2GB and my base plan includes Unlimited calling to anyone landline or cell / Unlimited Text to anyone / and 4GB Data which I can always upgrade/downgrade to an extra 2GB per month for $15
All in all I'm getting what I would have got with SPRINT regarding the price end of things. Aprox $160 a month plus the benefits I've stated above.
Again, SPRINT could have kept me IF they would have been more understanding and open with getting me an AIRAVE device and better explaining what roaming really meant on my plan. The store kiosk manager claimed I would incur absolutely no roaming charges ever no matter what and the last CS rep I spoke with at SPRINT claimed I would incur a .41 cent per minute charge beyond 800 min. per month roaming.
I'm roaming at work and roaming with very little signal at home. On their coverage map ironically, my work area shows in one of their Excellent/Good areas whilst my home shows Good/Fair.
Nothing makes sense with them. I have no idea why all this went south so quick but glad it did as it gave me the opportunity to return to a known reliable provider with good coverage and some extra perks/incentives for coming back. :highfive:
lazer9 said:
Thanks for the reply and concerns along with the suggestions and help. Much more than SPRINT CS offered me other than the one lady whom disappeared into the wind...
Nothing makes sense with them. I have no idea why all this went south so quick but glad it did as it gave me the opportunity to return to a known reliable provider with good coverage and some extra perks/incentives for coming back. :highfive:
Click to expand...
Click to collapse
Aight bud..Good it worked out for you!
Enjoy your New toy... Peace!
BTW: Enjoy this video..
http://www.youtube.com/watch?v=1L7flsHhQxY&feature=youtube_gdata_player
Hodge Twins are Hella Funny!
TAKE THE BLUE PiLL THE STORY ENDS, YOU WAKE UP IN YOUR BED AND CONTINUE ON WITH YOUR BORING LiFE. TAKE RED PiLL, YOU STAY IN WONDERLAND & I SHOW YOU HOW DEEP THE RABBiT HOLE GOES.
SENT FROM EVO - THE MATRIX
dreammaker23 said:
Aight bud..Good it worked out for you!
Enjoy your New toy... Peace!
BTW: Enjoy this video..
http://www.youtube.com/watch?v=1L7flsHhQxY&feature=youtube_gdata_player
Hodge Twins are Hella Funny!
TAKE THE BLUE PiLL THE STORY ENDS, YOU WAKE UP IN YOUR BED AND CONTINUE ON WITH YOUR BORING LiFE. TAKE RED PiLL, YOU STAY IN WONDERLAND & I SHOW YOU HOW DEEP THE RABBiT HOLE GOES.
SENT FROM EVO - THE MATRIX
Click to expand...
Click to collapse
Lol That video was nutz. I couldn't even watch the end. :laugh: