Wi-Max Issues - Motorola Photon 4G

Hello,
I'm in the Atlanta, Ga area and seem to have Wi-Max issues. When streaming internet radio, does anyone else have issues with Wi-Max stop receiving signals? It plays good for about 2 or 3 minutes then stops playing and tries to go to 3G. You can see both the 4G and 3G icons. Also does anyone else have issues with the handoff from 4G to 3G and vice versa. It tends to be horrible for me. I lose all internet connections. Instead of music resuming or internet resuming, it completely stops. I have to close the program and reopen it. Sometimes I have to turn the phone off and back on. And the Wi-Max area I live in has full Wi-Max coverage. It's getting very annoying to have your internet music buffering and you are still on 4G. Does Wi-Max not connect well with moving objects? If I use just 3G the radio plays fine without any stops or buffering. I didnt have this issue with the thunderbolt or at&t service. Just seeing if others in the area or anywhere else is having the same issues.
Thanks

The change-over "drop" is normal.
As for remaining connected, check out this thread and experiment with your settings. Don't forget to write down your original settings before you make any changes. Use at your own risk.
http://forum.xda-developers.com/showthread.php?t=733773

Related

Mobile Data Connectivity Issues

My Amaze is having some serious Mobile data (4g/2g) connectivity issues. The problem is this:
1. When turning the screen on, the notification bar shows no mobile data connection, regardless of how many bars I have. Mobile data connection is always enabled under quick settings, but for some reason the phone still can't establish a connection for quite some time, or until toggling mobile data on/off a few times.
2. After finally getting a connection, the phone has further problems connecting. Even though 4g/3g/2g icon is present on notification bar and mobile data is enabled in quick settings, using browser will return only "page not found" errors, and apps will not function properly due to them not having a network connection (foursquare and spotify most especially). Looking at the 4g icon on the notification bar, I can see the "up" arrow flashing as if the phone is sending data, but the "down arrow" is dead as a doornail, not lighting up or receiving anything back. This happens regardless of how many bars I have.
3. On the rare occasion that the phone's mobile data connection does work, it's super slow and acts more like 2g than 4g. Simple web pages take anywhere from around 30 seconds to a minute to load, and spotify cannot stream a song without having to buffer constantly.
Does anyone know how to fix this issue? Or had experience with it? Just in case your wondering, I haven't gone over my 5gb data plan yet (see attached image).
Issue resolved.
Apparently this problem is a combination of 2 glitches:
1. When upgrading to a new phone, despite how much data you used in your plan during the billing cycle, on the T-Mobile My Account website, the widget which shows how much data you've used will only reflect the data you've used on the currently activated device. Before I upgraded to the Amaze, I had exceeded my 5gb limit on my Nexus One and was being throttled by T-mobile to lower speeds. My next billing cycle doesn't start until Dec 27th, so despite the fact that I've only used about 70mb on my new Amaze, the 6 gb I already used on my Nexus One still counts for this month's billing cycle even though the T-Mobile website doesn't reflect it.
2. When throttling, the Amaze, which by default is set to WCDMA/GSM auto, is supposed to automatically switch itself off of 4g and only allow 3g/2g connections. It doesn't. For some reason, it stays with the 4g connection even though the connection is, at best, intermittent. This is the cause of the "page not found" errors and app network errors I was having.
So, for anyone else who is wondering how to remedy this, the fix is simple. Go into Settings>Wireless & Networks>Mobile Networks>Network Mode, then tap "GSM only". This will cut off the problematic 4g connection while still allowing for 3g/2g connections. While noticeably slower (especially where I live, since the Florida panhandle only has 2g and 4g, no 3g), the mobile data connection is solid. Have yet to have any connection errors or experience any intermittency. Still, can't wait until the 27th when I can test out the full power of the 4g connection.

[Q] Problem with running apps when leaving WIFI zone

I'm having an issue that has been bothering me. I run Etrade Pro with streaming data and charts, and when I leave my home, it does not automatically cut the wifi and switch to LTE or 4g. My app stops and says there is no data. This has happened a lot and I wonder if there are some settings that need to assure that mt cell signal automatically kicks in when Wifi cuts out.
ANother problem is that if I approach an area where there is wifi, the phone connects, and i usually get a data issue again.
I also got the same problem when i stream a video while on wifi and then leave the wifi zone, so I know it is not an Etrade app specific problem,
Any advice would be appreciated. What I am having to do is manually shut off wifi and then restart the app when the 4g kicks in, and I know the phone is designed to handle this for me.
lindenhurst said:
I'm having an issue that has been bothering me. I run Etrade Pro with streaming data and charts, and when I leave my home, it does not automatically cut the wifi and switch to LTE or 4g. My app stops and says there is no data. This has happened a lot and I wonder if there are some settings that need to assure that mt cell signal automatically kicks in when Wifi cuts out.
ANother problem is that if I approach an area where there is wifi, the phone connects, and i usually get a data issue again.
I also got the same problem when i stream a video while on wifi and then leave the wifi zone, so I know it is not an Etrade app specific problem,
Any advice would be appreciated. What I am having to do is manually shut off wifi and then restart the app when the 4g kicks in, and I know the phone is designed to handle this for me.
Click to expand...
Click to collapse
I'm not sure this is something we have control over, I was reading over a white paper qualcomm wrote on the matter: http://www.qualcomm.com/media/documents/files/3g-wifi-seamless-offload.pdf
Our phone is 3GPP R8 however, I'm not sure at&t's network supports dual stack mobile IP, so therefor the handoff between wifi and 3g would have to interrupt data.
WHat bothers me is that I just came from an Iphone4 and the iPhone switched from wifi to cell, and my Etrade App kept running. There may have been a momentary lag, but i didn't have to close the app and start it again.
Let me look into it more when I get home. At work youtube is blocked on the company network so I can't test if a video continues between handover here.
WHen I leave my home and know that I am out of wifi range, I still see the wifi symbol on the home screen but it looks like there are no bars of strength. It's like the thing is still trying to draw data through wifi that is well out of range.
Frustrating.
lindenhurst said:
WHen I leave my home and know that I am out of wifi range, I still see the wifi symbol on the home screen but it looks like there are no bars of strength. It's like the thing is still trying to draw data through wifi that is well out of range.
Frustrating.
Click to expand...
Click to collapse
So if the wifi symbol is on the status bar that means the phone is still connected to the wifi (or at least thinks it is).
I was not able to reproduce your problem with youtube when I was home. I started a video on wifi in my home, and then walked out the front door and down the hall until it lost the connection, the wifi symbol disappeared and it just had to re-buffer a little bit after it switched to LTE then the video continued.

[Q] [AT&T] Losing data connection when leaving wi-fi network

I don't believe I was having this problem at first, but now when I leave a wi-fi connection at home or at work, and I try to use the data connection it doesn't work. The phone is not switching to the cell towers for some reason. I have to disable data, and sometimes wi-fi, and then re-enable data on the phone to get a connection. Or reboot
This is stock btw. Anyone else have this problem? AT&T support was no help
Edit> Just left my work network to test it out and it switched this time, so it doesn't happen every time. Which makes it more frustrating.
Mine was working just fine a couple hours ago, now I get absolutely no data. This is very frustrating.

Z2 wifi slow

Having problems with Wifi streaming and YouTube very slow, stop and start every few seconds, got to be the phone as all my other devices stream fine. I have unchecked avoid poor connections in wifi advanced.
Any one else having this problem, will try factory reset.
UK sim free 14w18, firmware 55
Sent from my D6503
I've seen factory resets cure a few problems on here so try that 1st but isn't there a .69 firmware available now as well, maybe try that to?
Sent from my GT-I9300 using XDA Premium 4 mobile app
Good old factory reset and it's working fine.....hasn't. Worked
EDIT.......wifi speeds are slow again, can't watch YouTube or stream films, it's only on this device, ipad 2, galaxy s3 and s2 all stream with no problems.
Can't download the 6 free promo films either as download fails after a short while.
Sent from my D6503
My facebook app is not working great in my phone. Youtube has been fine so far but I find my internet quite slow at home as I have rubbish internet speed. Also in peak times I get very slow internet connection.
Wifi speed still slow, only on this device,
Also is the . 69 firmware carrier specific?
No firmware update prompt on my phone.
no option for 5GHz in wifi advanced menu
Sent from my D6503
A couple of things to try:
* test with other access points
* restarting the router
* disconnecting other devices
* forgetting the network on the z2 and readding it
I actually got great wifi speeds with my z2. It was even able to max out a 100 Mbps cable broadband connection on an AC router. Worked fine in n-mode also.
Sent from my 2013023 using Tapatalk
Have you tested on any other networks?
Take a trip to Starbucks! See if you get any better speeds there (and a nice latte, damn I'd kill for one right now).
glas to see im not the only one. Google Play Store @ 0.02mb/s
What kind of router do you have and how far is it? I'm able to maintain 2-3MB/s (16-24Mbit/s) over a distance of 20 feet with walls and everything in between.
After getting my phone last Tuesday ive noticed this little bug as well, sometimes downloading/updating google play apps it'll be like 0.5MB/sec but usually when I use drop down menu and quick settings and turn off wifi(give it about 10/20secs) then reactivate it im back to around 8-14Mb/sec, some apps dont even show a download progress its that fast lol.
I believe it might be a 5Ghz wifi problem as my BT hub shows my phone connecting to 5GHz channel with no way to stop it apart from turning 5Ghz off at the router :/
So hopefully sony will either fix bug or give us more wifi options like already mentioned so we can make phone connect to what we want.
K stand corrected phone can/does switch between 2.4Ghz/5Ghz, router shows phone connected at 2.4Ghz now. Just updated an app while connected on 2.4Ghz and no problem.
Z2 D6503 Wifi dropping issues
I seem to be getting the same sort of wifi issues as previously stated. I cannot hold a wifi connection on the 2.4ghz band fro more than 20s before its dissociated (ie i still have full connection to the router (3 bars) but cannot get through to the internet). This happens no matter what router i am connected to, whether its at home or at work.
I have tried:
Setting the Wifi optimization checkbox off. No difference
Avoid poor connections is off. No difference.
Stamina mode is off. No difference.
Keep Wifi on during sleep is set to Always. No difference.
Sleep timeout to 30mins. No difference.
I have factory reset the phone. No difference.
I have also check to see if it is my router at home. I have switched between every channel available which made no difference. Security is Wpa/Wpa2 PSK AES which makes no difference. I only have the 2.4ghz available on that router at home (same at work).
My Note 3 and HTC One connect to both routers with no problems at all and do not drop out. Same goes with Sony Vaio Laptop.
I have installed Wifi Fixer on my Z2 to see if it can alleviate the problem and it does somewhat. instead of manually having to turn on and off the wifi toggle to reestablish a connection, the Wifi Fixer does it for me.Approx. every 20-30s in its log it will show the phone "dissociating" from the router, and the the app tries to "reassociate" the connection.
I can connect through wifi transfer to my Note 3 without issue, and the same goes for my TV, so it cant be a hardware fault, as the connection is still excellent strength for both (as well as the router, tested with Wifi Analyzer). This is a very frustrating problem as it makes watching youtube movies impossible, and hotspotting, skype calls, etc.....
And dont even get me started on the bluetooth dropouts. I am disconnected from a bluetooth connection every 66-70s without fail no matter what i try. No issues with my Note 3 and HTC One in the exact same conditions. It will disconnect then reconnect straight away with a delay of about 3 seconds, which makes calls and listening to music a VERY unpleasant experience.
Any ideas on how to fix this? I love everything else on this phone but this wifi/bluetooth connection issue is making it unusable.
connecting to my bt home hub 4 via 5GHz band only has solved my wifi drop out problems.
Sent from my iPad using Tapatalk HD
For me slow Wifi resulted in many issues, You-tube video cannot be played, video streaming from a network storage cannot be done, Facebook videos will stop at the middle etc where the most evident issues. I tried everything possible to resolve this issues and searching the internet also didn't help. Finally decided to fresh install, used PC companion and re-installed the complete software, then restored all apps using google backup service. After this there is no issue till now. The software version is the same I had before reinstall. But now the Video streaming and apps using internet become very responsive.
thanks
HCP

Data (Wi-Fi AND Mobile data) issues

Ever since I received my OPX I had little problems with my data, independently of using Wi-Fi or mobile internet (2g/3g).
It started with the fact that in the installation of the phone it couldn't connect to verify it's connection, although wifi was connected correctly.
I started it without the connection it wanted and factory resetted it and then I got the same problem, but after a few minutes it worked correctly and I could install my phone without any problems.
Now when I work with my phone (Whatsapp, 9gag, webrowsing, video streaming) it sometimes stops with loading, like it has lost its connection, but both Wi-Fi and mobile internet are connected.
This is very frustrating when watching video, since it just won't buffer anymore and I have to wait for like 1 minute before it continues and reloading the page helps most of the times, because I then force to get data.
Sometimes when WhatsApp isn't loading/ keeping it's connection I just start a SpeedTest to ensure it has an open connection. This works most of the times.
Also WhatsApp Web keeps losing its connection while the screen is on.
I hope you guys have some ideas on this subject.
I have a similar issue. In my case the device seems to have problems with certain WiFi-Networks (at university to be precise). The connection with the WiFi is still there, but there's no actual connection to the internet sometimes. That's why your mobile data doesn't activate - there are no connection issues on mobile data for me.
The cause for this is probably the lack of a 5GHz WiFi antenna. I don't know why, but my OPX cannot handle the 2.4GHz WiFi at university (at home it works fine!).
So to test this out, you should try different WiFi-Networks. If the network is 2.4GHz only, it should be working.
The WiFi thing while setting up the phone is a known OxygenOS bug and can be worked around.

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