How to remove "moisture under screen" - Galaxy Tab 10.1 Q&A, Help & Troubleshooting

Hi all,
I had a big spot (3'') at the middle of my tab. It seems it is related to case warping and NOT related to temperature, etc. What I am describing worked for me and my tab now has a perfect screen (this is the 7th day).
I solved it by doing the following:
1) put the tab on a flat table. The screen should face upwards.
2) with two fingers push down at the top left and top right corner at the same time. You should try to "bend" the top corners towards the table. This will pull the screen away from the digitiser.
While you do this you should see the spot shrinking. If it does put some more pressure until it completely disappears. Don't put too much pressure to break anything
If, while you push, the spot doesn't shrink then stop and try the bottom left/right, perhaps your tab is bent there...
Hope it helps.
DISC:
I am describing here what worked for me... it might not work for everyone... don't blame me if it doesn't work or if it makes the situation worse.

Putting in the fridge less than 10 minutes works for me

Sending mine back to Samsung to have the LCD replaced worked for me. It's obviously a flaw in the design and the rush to get it to market without thoroughly testing it is the root of the problem.

Why on earth would you try to fix something like this yourself? You won't fix it, and its likely you will make it worse (battery damage etc)
This is why manufacturer gives you warranty, with gtab you have 2 yrs of it... I just send it few weeks without won't kill you but at least you will have fully functional device...
Sent from my GT-P7510 using xda premium

Mmmm Sure this helps?

I'm kinda scratching my head over all these fridge repairs for the Newton's rings problems. There shouldn't be a single 10.1 Tab anywhere on the planet that isn't in warranty. Just get it repaired/replaced.

None of the published fixes worked for mine anyway. Tried refrigerator, freezer, blowing, pushing, twisting, etc.
Verizon is replacing it. Just get it fixed right.

My biggest concern is the couple of reports of folks getting it back from Samsung and having the exact same problem reappear after 2 months. I am not sure anyone has conclusively confirmed an "improved" screen being installed during warranty service.
Could indicate the hardware is just fatally flawed for being subjected to heat >80F and any kind of pressure on the screen.
Keeping my fingers crossed that I get mine back with some sort of new and improved screen.

Works Like Charm
Tried this myself and it worked perfect!!! Thanks so much!!!

Related

My wiza200 touch screen intermitten

Hi all,
Has anyone experience with a problem when the touch screen intermittently works, especially when you press/hold hard on the sides of the face of the phone. Without pressing down on the side, the top menu (start... x) most of the time are either unresponsive or respond as if you press elsewhere on the screen.
I'm thinking of open up the phone later tonight to troubleshoot, guessing the screen digitizer is loose or, HOPEFULLY NOT, cold solder somewhere. But if you'd heard or faced this problem before or even have an idea on what has caused the problem, I'd like to hear from you. Please help!
Thanks!
Adding info
Oh yeah, did I forget to say that not just the top of the screen, the middle part as worst. The only part of the screen is still responsive is the bottom. If I press down or punctual around the face of the phone tightly enought(?), I'd be able to have the good touch screen for a little while (5... 10 minutes) before it gone weird again.
Fixed... for now
Well, I jammed a couple of thin plastic to the bottom of the screen within the housing facelet behind the t-mobile logo... and it works... for now.
I still intend to disassemble the dawn thing as soon as I realize such quick fix has become unpractical or no longer work.
I will check back to this post again, so if you are interested, don't hesitate to reply, I'll try anything when desperate.
How long have you had the phone?
How do you carry it around?
If you got the phone recently and started carrying it around by putting it in your pants pocket, then you find the screen sometimes doesn't work well, those facts are related. A couple of years ago people used to always complain about this, and some recommended rubbing your finger firmly around all edges of the screen for a temporary fix. Others recommended forcing a business card under the metal at the edges of the screen. I got a leather belt case for mine, and the problem went away.
If you've had the phone for years and it just now started acting up, the problem might be related to a cable, connection, or something. There is a wizard service manual online. I've used its instructions to replace a screen, with no bad issues.
Good luck with your phone. The wizard is a bit old, but still pretty nice.

HTC Titan proximity sensor not working

Had this phone about 3 weeks now and all of a sudden whenever I make a phone call the screen just goes black until I take the battery out or the other person hangs up. Is there a way to tweak the proximity sensor settings like on the omnia 7 etc?
I'm having the exact same issue. I've only had my Titan for about four days now.
I just firmly pressed on the front and back of the device as if to correctly place put the back case on. This works for a while and 'randomly' quits. I have yet to figure this one out.
I've not had this problem but you could try the other rom from here. I had the .02 but changed it to .06
http://forum.xda-developers.com/showthread.php?t=1276416
Not had any problems with my titan since I flashed it.
sutt359 said:
I've not had this problem but you could try the other rom from here. I had the .02 but changed it to .06
http://forum.xda-developers.com/showthread.php?t=1276416
Not had any problems with my titan since I flashed it.
Click to expand...
Click to collapse
Thanks! I'm gonna' try flashing this. HOPEFULLY, it will work.
I'll post back with my result.
Nothing! Tried the ROM update but no luck. Still having the same problem.
Dam thats a shame, could be a hardware issue
same issue on mine. Had it 2 weeks and it just started going black when calls come in or go out. I have a replacement on the way, I hope its an isolated issue...
Same here. Had mine for 2 months and now I have this issue.
Any ideas on how to solve this yet?
same here...
any hints if its a hardware issue or a software issue
mine also worked a wile and then stopped working...
You may already have tried or been aware of this so forgive my two penneth worth, When I had my HD2 It was the screen protector that tripped out the light sensor and kept the screen dark etc, May be worth a try if you have one fitted as it did the trick.
HTC Titan Prox Sensor
I do hardware repairs on phones, and currently having this issue with an HTC Titan. It seems very likely to be a hardware issue. The back cover feels loose and sloppy in my opinion, yet seems to play a role in properly grounding some of the auxiliary sensors. I'm considering trying to order the part, but it seems to be impossible to find except from a used phone. The proximity sensor is on a small chipboard that snaps directly into a connector on the motherboard. The solution of pressing the screen and back housing together makes sense if that proximity sensor isn't making a good connection to the board (or if it isn't grounding properly).
In my experience, I'd say this phone is a pain in the butt to diagnose and repair.
Exact same problem! Was thinking about doing a hard reset, but it seems like that won't fix it. I bought my Titan used, and maybe that's why it was on eBay. Phone works perfectly otherwise, absolutely love it. They sell new covers on Amazon, maybe that will fix it, by applying more pressure on the proximity sensor. Wish there was a simple fix.
I have this issue as well. I have found out that when you press the upper right corner of the screen the display comes back on but as soon as you let go it goes black again.
Also if you slightly open the back cover from the bottom the display comes back on as well but you lose signal because the antenna is disconnected. When you close the back cover the display goes black again.
It happens with outgoing and incoming calls.
This is really annoying and if I would very much like to know if it's a hardware or software issue.
---------- Post added at 05:38 PM ---------- Previous post was at 05:20 PM ----------
Update:
I think I've found a solution.
I believe the the proximity sensor is in the narrow gap above the screen.
I opened the back cover and I slightly scratched the two contacts on the top of the back cover with my fingernail.
My Titan somehow is now working again and when I move my finger close to the narrow gap the display goes black.
I therefore think it's just a matter of a dodgy contact between the proximity sensor and the back cover.
I think I'll order a new back cover fom eBay to see if this improves things. My back cover is damaged anyway.
Possible Solution
i hope this is the solution cuz im tired of messing with this phone (we lost money trying to repair this phone, ie. negative profit, cuz the lcd and digitizer are fused together and it took forever for the parts to be available online). BIG Thanks to everyone who contributed to this forum thread.
The problem is almost certainly hardware and related to the back cover. good news means that it should cost nothing to fix. *warning* as always, you could break your phone if you arent careful. I havent tested this solution but i will tomorrow. On the motherboard are "metal brushes". That means springy metal contacts that are meant to make contacts between parts that arent closely touching. look at the back cover and find those contact plates, then look on the board for the corresponding brushes. gently pull those brushes up away from the motherboard to make them extend further, and see if you can get the back cover to fit more snugly on the phone. be careful with those brushes, metal can only be bent so far before breaking and then youll have to do board-level soldering (pain in the butt, not easy). if you can ensure proper contact between the back cover and the motherboard, then you shouldnt have any more issues with the proximity sensor.
this is my educated guess, let me know if you have any luck.
PS! been using iphone 4 for like a month, and the more i use it the more i hate it. i typed this up with iphone 4. so much hardware power with so little control. id recommend iphone to anyone who doesnt like technology. iOS is a POS
Called HTC and I'm still under warranty. I'm going to be sending in the phone for repairs tomorrow for this problem, we'll see what happens. They said it'd take 14 days to get my phone back.
Flavio said:
II think I'll order a new back cover fom eBay to see if this improves things. My back cover is damaged anyway.
Click to expand...
Click to collapse
Hi Flavio, have you bought a new cover? Has it fixed your problem?
Have the same problem with the sensor, i´ve tried other roms to, but still the same problem. i dont think, that this problem is a hardware issue of the proximity sensor, becaue sometimes it works sometimes note... very curious...
I just got a new Titan with the same problem. I took the phone to HTC repair center and the repair status on their website shows is that its been fixed, meaning I should get it back early next week. I will report here about the description what they did to it.
And this is clearly a HW issue. Taking off the back cover seems to affect little, but not 100% remove the problem.
Had this issue. When I sent it off to HTC they replaced the screen together with the dusty FFC issue
I had a similar problem that was fixed by turning of "Automatically adjust" in the brightness setting.

[Q] Strange screen problem

Hello everyone!
I'm new here, and don't normally post on forums about technical issues (too nervous!) but something very odd came up on my Galaxy s2 today and my google-fu has failed me so far in finding anything similar.
I got it at the beginning of September this year, keep it in one of those leather wallet cases to protect it (and a screen protector), and during the day it mainly just sits on my desk at work. For some reason however, today, this just appeared (see attachments).
It's a small, lilac-purple smudge in the lower right hand corner. It doesn't move when the screen moves, and the touchscreen still works just fine. You can also still see images below it, it just tints them purple. It's less visible when the screen is brighter, but still kind of there.
I have turned it off an on again, turned it off and removed the battery, and left it off for a while to cool down. It was still there when I turned the phone back on.
As far as I know there is no water damage, and I don't believe it has been in contact with any magnets (apart from the mini one that clasps the case shut). I'm completely baffled! Is it a defect, or something I've somehow managed to cause? I've tried to be very careful, as I know what a klutz I am! The phone is also not rooted or hacked in any way.
If anyone has any thoughts or advice, I would greatly appreciate it!
Thank you very much
I think is magnet
Sent from my GT-I9100 using xda premium
I wondered the same thing, but I left it on a table next to my bed overnight and it seems to have gotten worse - the purple has spread further on to the screen.
muhamet said:
I think is magnet
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
+1
to which is why never used a case with magnet.
OP:
It will get progressively worse even if magnet is no where near now.
The purple tint on the entire screen is definitely a defect... get it changed from the Samsung Service Centre! Even I had this problem and my phone atm is at the Service Centre...
There are lot of quality control issues with the SGS2 display...
Never a Samsung again!

[Q] Dust underneath camera lens

Hello.
I've been having some problems with my Galaxy S II recently.
When taking a few pictures, I noticed that there are several black spots that won't disappear. I've attached a picture to help you visualize.
Honestly, I didn't expect the phone's camera to be this horriffic. I've got both a big red spot that's clearly visible on every single photo that I take and several dots that just cannot be unseen.
Having done some research, I found out that there is as of now no way to fix the red-spot problem, as it is caused by some phones' hardware.
I have also used the search function and Google to find information about the black spots I'm also having problems with. Turns out the only way to get rid of them seems to be taking the phone to a professional, in my case T-Mobile.
Having rooted the phone to gain full access, I'd have to get a JIG stick (not a problem, a friend of mine has one) and reset the flash counter. Then I'd have to send my phone to them and wait several weeks for them to fix/replace it.
Unfortunately, I haven't been able to find another possibility. Is there a way for me to get the what I suppose is dust out of the area beneath the lense? Should I try using compressed air to blow it out?
And if I sent it to my provider and they replaced it, is there a chance of me getting a I9100G instead?
Tl;dr Is there a way to get the dust which causes the artifacts shown in the picture out of underneath the camera's lense that doesn't involve sending the phone to a professional and hope that they'll be able to fix it?
Thanks in advance!
haiyyu said:
Hello.
I've been having some problems with my Galaxy S II recently.
When taking a few pictures, I noticed that there are several black spots that won't disappear. I've attached a picture to help you visualize.
Honestly, I didn't expect the phone's camera to be this horriffic. I've got both a big red spot that's clearly visible on every single photo that I take and several dots that just cannot be unseen.
Having done some research, I found out that there is as of now no way to fix the red-spot problem, as it is caused by some phones' hardware.
I have also used the search function and Google to find information about the black spots I'm also having problems with. Turns out the only way to get rid of them seems to be taking the phone to a professional, in my case T-Mobile.
Having rooted the phone to gain full access, I'd have to get a JIG stick (not a problem, a friend of mine has one) and reset the flash counter. Then I'd have to send my phone to them and wait several weeks for them to fix/replace it.
Unfortunately, I haven't been able to find another possibility. Is there a way for me to get the what I suppose is dust out of the area beneath the lense? Should I try using compressed air to blow it out?
And if I sent it to my provider and they replaced it, is there a chance of me getting a I9100G instead?
Tl;dr Is there a way to get the dust which causes the artifacts shown in the picture out of underneath the camera's lense that doesn't involve sending the phone to a professional and hope that they'll be able to fix it?
Thanks in advance!
Click to expand...
Click to collapse
I'd recommend no self-medication,you should un-root it and send it to T-Mobile. It's better that the professionals work on it rather than us. But if you still think you can do it then jsut open your phone with a screw driver? and clean it?
I have the same issue, one day on a boat tour in NY the camera suddenly got spotted with black dots. No warranty so I bought a eyeware repair kit and took it apart and cleaned thoroughly. No improvement. Dropped it in a toilet by accident 3 months later, took everything apart, cleaned more, left it in a bag of rice = still black spots. But its working nonetheless. I'm putting a case on my next phone.
I also noticed a big black spot on mine.
Cleaning lens, nope. Tapping on the back where the camera is, nope.
So I took the back off which was easy. Make sure you remove your sd and sim!!!!!
Take out the screws and use your nail to open. Start prying the back off. It will look and feel like a no go in the beginning but all of a sudden your nails will slide in between and you can work your way around to get it off. I recommend you start at about 2cm or like an inch above the bottom of the device and then go to the bottom corner. The volume and on/off buttons might fall out but no worries, easy to stick m back in.
I took a look at the inside of the cover but nothing that could cause a black spot.
Now when the back is off you can still attach the batt, just make sure you don't make sudden moves as it is not locked in. Also you do not need the sd and sim in to test.
Start it up by gently pressing the power switch with your nail. It boots up like that.
Now start the camera and you will see the spot(s). I would give it a bit of a blow, don't spit . If it is not moving or going away, like in my case, start tapping with your nail on the lens (no harm done). If you tap with the backcover still on you don't actually tap directly on the lens so there is almost no effect. In my case I could see the spot move. I tapped untill the spot was gone.
There was no 'void' sticker on mine and it took me like 10 minutes so if you feel adventurous I would give that a go.

spontaneous screen crack

Just a quick question. Anyone else have an issue with their screen cracking? My P9000 has developed a crack over the led. I didn't drop, knock or bump the phone. I've emailed support for advice. I'll keep this forum posted.
Update got a very prompt response. Two sentences
"Good day!
we are sorry to hear that, but screen will not crack by itself. it may have some physical damage on it."
No details of how to get a repair, that's it! Not the best customer service. I've replied enquiring about service centres, costs etc. and will update the post when I get more info. There are a few posts asking for similar details re. Screen replacement so the info will be useful for the community.
actually it's strange to think that a screen can brake by itself , can you post some pictures?
elephone customer care have already proved it's lower quality service . i don't know where you live but best solution imho is to give the phone to a local cinese phone repair shoop , here in my city there are a couple that repair - fix phones for low money and they also provide spareparts that arrive very quick and at low price thanks to it's black market channel, try to search one
I agree it's very unusual that the screen would break in this way, but I'm really very careful with all my devices and this has never happened before.
If Elephone say that this cannot happen then I'm not going to quibble, I'm more interested in repairing the phone. Sending it back to the seller for repair will be an interesting, long and probably prohibitively expensive process, but I'll make enquiries.
In other news Elephone are still working on a new ROM for the device, I took the opportunity to ask supplementary questions in my email :laugh: so the chatter on the forums about the 19/04 build being the last one can abate for a while.
The crack in question. Doesn't impair functionality and there's are no signs of impact
The only replacement display I found on the Web is this one https://m.aliexpress.com/item/32673463140.html Unfortunately I have no clue if this is an original display and if could place it on my phone by myself
Your phones has physical damage along the bottom side of the metal frame can clearly see where its been scraped. You sure it didn't drop or get dragged along something while face down? Hopefully there's an OEM replacement as its just the glass that seems to be damaged not the LCD
Thanks I wouldn't know how to even begin the repair but it's useful info.
I had a similar small crack appear on mine which had not been dropped I assumed it had been knocked whilst in my pocket, But then today i put my phone in my pocket to drive and collect the kids when i got to the school i had 3 additional cracks I assume its something to do with the size of the screen and it not flexing.
The new cracks now make it pretty tough to use the phone as they are affecting the touch functions, once i can unlock it i will take some photos to post.
Banathe said:
I had a similar small crack appear on mine which had not been dropped I assumed it had been knocked whilst in my pocket, But then today i put my phone in my pocket to drive and collect the kids when i got to the school i had 3 additional cracks I assume its something to do with the size of the screen and it not flexing.
The new cracks now make it pretty tough to use the phone as they are affecting the touch functions, once i can unlock it i will take some photos to post.
Click to expand...
Click to collapse
Thank you. I'd almost convinced myself that I must have knocked the phone.
Events have taken a new turn. The left hand side of the screen now creaks and pops when you press on it. If I press sufficiently hard enough it stops creaking and popping, almost as if it is correctly seated again only to literally and audibly pop out again 5 minutes later.
I will post a video later, and will be contacting elephone with evidence that there is a design flaw with the device. I'll keep this forum updated on my progress.
thats weird thats where my spontaneous crack started images attached, the bottom one is under the glass but i think was the cause of the left side one.
Adding images as attachments as well given the URLS don't seam to be showing correctly.
Mine also has a minor crack on the screen, it's in a case and has not been dropped. There is no damage to the frame at all, I'm guessing it's from being in my pocket. The phone obviously isn't as strong as mainstream manufacturers. My crack is very faint in the top right corner and you really have to look at it in a certain light to see it.
If it gets worse, I'll buy a new phone (One Plus 3) and not look at this device again
Sent from my P9000 using Tapatalk
Mine broke in my front pocket without impact. It was the aluminium frame that was bending and must have cracked under the stress. In hindsight I should have started putting the phone in my pocket the other way around. Ha ha!
YorkshiresSnipper said:
Mine broke in my front pocket without impact. It was the aluminium frame that was bending and must have cracked under the stress. In hindsight I should have started putting the phone in my pocket the other way around. Ha ha!
Click to expand...
Click to collapse
I note the replacement screens have come down in price I may have to have a go at a repair.
Sent from my Z2 Plus using Tapatalk

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