Hi guys, I though it would be a good idea to start a threat just for everyone who placed an order through Play.com UK and paid full price.
We can use this thread to keep everyone updated on the progress of their ordered, and any updates etc; whether they are able to get it at the discounted price, full refund, partial refund etc.
I ordered a 16GB this morning at 8:30am, and order was confimed at 2:44pm and sent to packing for delivery.
Price - £349
ordered at about 5am this morning
order confirmed at 05:57
packed at about 4pm this afternoon
16GB @ £349
Mailed them asking to cancel and advised I will source elsewhere for a much cheaper price... (I imagine its too late though)
Looks like Play.com are out of stock now. I can't find the HP touchpad 16/32gb anywhere on their site. It was there a few hours ago.
I'm also waiting on a Touchpad from play.com which I bought at full price earlier today.
My gut instinct having dealt with Play earlier on similiar issues is that we'll all be returning our TP's for a full refund
Still I'm going to remain optimistic..
Lothaen said:
ordered at about 5am this morning
order confirmed at 05:57
packed at about 4pm this afternoon
16GB @ £349
Mailed them asking to cancel and advised I will source elsewhere for a much cheaper price... (I imagine its too late though)
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I'd recommend not cancelling your order just yet.
you'll be in a better position to negotiate with them once you have the product.
If you cancel before they despatch it, they won't lose anything, they'll just send it to someone else who was able to place an order.
Once you've got it, hopefully we'll be in a better position a few days after all this commotion, and they may be willing to refund the difference.
otherwise they have to go through the hassle or receiving product back, and then arranging to sell it on - probably at the reduced price.
I'm going to wait to see if mine actually comes through, then assess the situation then.
If they don't openly offer the refund, I'll put a complaint to them, and to the FSA.
their returns policy gives you 7 days to request the return or raise an issue - this is different to 7 days to actually return the item to them.
The complaint etc could last as long as you want, as long as you raise the issue within 7 days.
we should have a strong argument if we refer them to the fact they were aware on Monday that the supplier had significantly reduced the price, and that a large number of supplier not just in UK, but all across the world had reduced their prices to fall in line, and they are being unfair against the consumer by acting this way.
We could also quote things we can get - regarding their comments on Monday evening that they were aware of the price discount and were working on it, yet they chose to do nothing.
Ordered as mine was in my cart, however at time of checkout it stated not in stock.
I doubt I'll get it. however I'm also one of the wait and see's
There may be hope for us yet.
In the US - HP have agreed to refund customers the difference of all ordered purchased within 60 days of the price change.
HP are also 'leaning' on companies to offer the price match themselves.
So if Play.com don't crumble under the pressure over the next few days - maybe there is hope from HP directly.
http://www.zdnet.com/blog/mobile-ne...efund-price-differences-for-early-buyers/3857
HP apparantly informed retailers on Monday that the prices will be reduced, and requested that all retailers offer to refund the difference in the sale price.
HP also advise that it can take a few days for all retailers to act on this.
called play.com in the end and they said it was too late to stop dispatch anyway (wanted to save myself a couple of £ in postage to be honest) - they have sent me my return code and marked it as potential return
so i still have to wait for it anyway...
but the chap I spoke to I did would they not do a price comparison, or are they even considering lowering the price but he said nope. Full refund or keep at full price basically.
@danlat1415 - do you have any of that information or anyway to process that with HP as I'll consider keeping it if thats the case! I wonder if we can ping an e-mail to HP pronto to try and get some clarification from them that we can apply for refunds if the retailer won't honour it...
If I was HP and I'd told everyone to cut the price on Monday, and found out retailers were basically ignoring them (probably to pocket the profits) I'd be a bit peeved -
out of this experience, I'll definitely not be considering Play.com for anything further apart from as a last resort...
sounds like @Analogue Dude has had a similar experience before... that's the feeling I am getting now too.
I'm looking into what HP are doing for UK customers and I'll keep you updated.
It's still very early, and once order are sent out and customers start complaining in large numbers - they may change their mind.
Also depends on what action HP take over the next few days.
Play.com don't want to get bad publicity, and if all other retailers are honouring the price change, it'll be bad for Play.com to try and profit from the limited stock they have - compare to the bad publicity they'll get.
I've been hunting around the net, and this isn't the only forum complaining about Play.com's decision, so strength in numbers...
I guess the only real outside chance of getting a partial refund is if every customer who bought a TP from them returns it this week. Hopefully the logistical nightmare/expense of checking every return will push Play into offering the refunds.
As I said earlier I doubt it happens though, Play are a horrible company to do business with, I haven't used them for years and if it wasn't for this deal I wouldn't have touched them with a foot long stylus.
I'd recommend anyone who has ordered from Play.com to complete the form on the attached link for the BBC Watchdog program.
we may not get anywhere with it, but it's best to put as much pressure as we can on Play.com to honour the discounted price.
http://www.bbc.co.uk/watchdog/gotastory/
wrong thread
Analogue Dude said:
I guess the only real outside chance of getting a partial refund is if every customer who bought a TP from them returns it this week. Hopefully the logistical nightmare/expense of checking every return will push Play into offering the refunds.
As I said earlier I doubt it happens though, Play are a horrible company to do business with, I haven't used them for years and if it wasn't for this deal I wouldn't have touched them with a foot long stylus.
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Really hope so or HP kick their ass (which I doubt will happen)
I got the impression of a very non-caring company when I called them up - to be honest, I had a good impression of them before - but only used them a handful of times... I guess its because I never had to _deal_ with them properly before and just did an order which came and had no issues...
danlat1415 said:
I'd recommend anyone who has ordered from Play.com to complete the form on the attached link for the BBC Watchdog program.
we may not get anywhere with it, but it's best to put as much pressure as we can on Play.com to honour the discounted price.
http://www.bbc.co.uk/watchdog/gotastory/
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done that - not sure how much help it will give though...
i also wonder though is it worth putting in a 'request to return' with play for everyone's who order has dispatched ? its too late to cancel, but if they have a _lot_ of requests to return and the main reason being the stupid prices... ?
Don't suppose there is a HP email addy to send concerns to? Wonder if they can confirm or deny possible refunds...
Sent from my HTC Desire using XDA Premium App
As far as I know, Argos and Play.com were the only two retailers that hadn't yet offered the lower price (whether it be for a limited time, like Amazon)
But Argos has this morning now caved in and reduced their prices to £89 and £115.
This will hopefully help in the fight against Play.com
they are now the only hightreet retailer trying to greatly profit from this sale.
I'm waiting for an update from HP and I'll let you know. Waiting to hear back from their press office.
So far they have only confirmed that they'll refund direct customers, and credit the retailers.
Just waiting to find out if their credit customers of retailers who are refusing to refund the difference.
(if the retailer are being credited by HP, then they are severely taking advantage of the customer.)
As more developments happen each day, hopefully by the time the Touchpads arrive it'll all either be sorted or a lot clearer.
had an email from play.com this morning saying they would not refund the difference and only option was to keep or send it back for a full refund.... will post the email in a few
was looking for an e-mail form for hp too to submit my disappointment with play
Thank you for your reply.
We regret to inform you that we are not able to process a partial refund should there be a change of price for HP TouchPad 16GB webOS 3.0 WiFi 9.7 inch Tablet PC but we are more than willing accept the item back upon receipt for full refund.
We have two options to process a refund for this order.
First is to allow 15 banking days delivery time frame to take effect so we can provide a Not Received Claim Form and the second is to return the item upon receipt. The latter option will require a Returns Authorisation code which we will be happy to provide as soon as you contact us.
You also have the option to print a pre-payed label on-line. In order for you to return an order, please follow the step by step procedure which can be found on the link below:
http://www.play.com/Help.html?page=retn
This will prompt you to sign in on your PLAY.com account and choose the order you need to return.
We hope that this information is of some help to you. Please accept our sincere apologies for the inconvenience this matter has caused you and thank you for your patience and valued custom.
Kind Regards,
Customer Care Team
Play.com
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to whom they are addressed. If you have received this e-mail in error please notify the sender immediately and delete this message from your
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I just logged into my Play account and my order is now showing as cancelled with today's date beside it.
Card payment had gone through so I wonder what they're playing at
I'd suggest that we go protest outside Play HQ but I don't fancy going to jail for a touchpad (maybe an ipad....)
Brad from HP support said to contact UK HP support on 020 7660 0950
not really very helpful so far... i will check my play.com order - but i got an email saying it was dispatched
Lothaen said:
Brad from HP support said to contact UK HP support on 020 7660 0950
not really very helpful so far... i will check my play.com order - but i got an email saying it was dispatched
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Thank for the update.
I too have got an email this morning confirming my order has been despatched via DHL and I've got a tracking number.
expect it to take upto 5 working days to be delivered, then I have 7 days for receipt to inform them if I wish to return for full refund.
That's approx 8-13 days to get this resolved and to put pressure on Play.com
Related
I ordered (and paid for) the Brodit Proclip mount for the Touch HD on 23rd December from MountOnUs (http://www.mountonus.com/Brodit-Model-5-7-19344/HTC-Touch-HD-Holders.aspx)
Having heard nothing other than an automated email acknowledging receipt of the order since, I have finally managed to speak to someone about this.
The gentleman, Chris, informed me that they had deleted the order as the holder is no longer supplied, and that they do not stock any other Brodit holders for the Touch HD. This despite the 5 shown on their website.
The holder itself is an excellent product (I had one for my Touch Pro) and I have no problem with Brodit.
As yet I have not recieved a refund (£41.98 including shipping) and will continue to pursue, but I would recommend you look elsewhere for you mount solutions.
I'd definitely recommend DSLDevelopments. I ordered a Proclip vent clip for my Mk5 Golf and a passive holder for my HD late Thursday afternoon and it was on my desk at work by 9am next morning for the same price. The only let down was no despatch email / sms but I can live with that for next day delivery
dsl and mountonus both use the same ordering schema with Brodit and the fact you do not yet received your product means the product is out of stock at Brodit (read the delivery page at mountonus), nothing else and of course it DOESN'T mean that mountonus is bad.
You can order the same product at dsl or anywhere else, but you still will NOT get it delivered since dsl DOESN'T manufacture the Brodit products, but orders at Brodit same as mountonus.
And if you both are not from DSL itself to promote your business while I consider mountonus being much better than DSL, then go to mountonus web-site and write such things directly to them.
I think that dsl web-site is a total mess comparing to mountonus, period.
P.S. Go to dsl and type "htc touch hd" in their search and you will get the same products listed.
I'm nothing to do with DSL. I'd seen them mentioned on here in the Touch HD car holder threads and most of the other sites that have the Proclips seem to have my car missing from the vent clips. I've got a Mk5 Golf and if you look at most of the other sites they go up to 2005 and then have 2007-2008. Would you like to hazard a guess what year my car is? Now the 2005, 2006 and 2007 one's are identical but DSL had the 2006 listed so I went for that (peace of mind).
I've no idea if they hold stock or if it's shipped direct from Brodit but I ordered Thursday and had it Friday which is good enough for me.
Mountonus and dsl are the competitors and actually they do the same business, they have the same offers and same products, so it is more a question of convenience of their web-sites that plays role.
I am sure both sides have satisfied and not satisfied buyers, so the poster here should write to the web-site form instead of posting such threads.
thanks for the advice! ;-)
I wasn't complaining so much about being out of stock, more that they took my money and a month later hadn't even had the courtesy to email me to say there would be a delay.
I have ordered before from MountOnUs with no problems - however this time it's been a bad experience. When I eventually got through on the phone the chap I spoke to didn't seem at all interested.
They have now refunded my money though.
If you would call to them after several days of delay, there would not be the problem. Even with dsl you have to call to see whether the item is in stock.
Mountonus might process tens of orders daily and your order could just lost in the batch.
Always call directly or write email if you experience delay, everywhere, not only with mountonus. I think you will not find better service.
Your post actually may impact them, since it goes on top when searching for "mountonus" in google. Not a good thing.
Well I for 1 am pleased that this shows up on google.
I too placed an order with Mountonus, only last thursday in my case. I payed 7 pounds odd for next day delivery, and waited, on friday night I emailed them to ask where my holder was....
I was answered on monday that the nount was out of stock and would be 3 working days....
So I phoned them today, and having been in a queue for 20 minutes I was told that the product was discontinued and that I would be refunded....
So, all's well that ends well you may think, well I think you should not advertise and sell gooods you do not have, especially as they take the payment as soon as the order is placed.
If they had just emailed to say they were out of stock on monday I wouldn't have minded, but they responded to my normsl query like I was completely unreasonable in wondering where my order was.
So Mr mountonus,, if you're reading this, communication is a wonderful thing.
Communication is a good thing....
I think that this thread is developed by dsl or other mountonus competitor.
Otherwise the complaining users would place something to prove their words, like order numbers or something like that.
I can freely tell that I had an excellent experience with mountonus and a very bad experience with dsl - who will argue with me? How will you prove I am not?
So I do not consider the above to be true, moreover that dsl seems to stuck deeply in this forum, right Dave?
I haven't ordered from dsl or any other mount supplier so can't comment on their performance.
I just think that any company that wants repeat business should be honest about delivery times and communicate with their customers.
If I had had any communication from mountonus that would be fine, C**k ups happen and are understandable. My problem is that they took an instant payment from me and then it was down to me to repeatedly phone and email to find out what was going on.
There is no point putting my order number on here as the only people that would convince are mountonus themselves, I have used their phone number and contact form to communicate with them, quoting my order number and they had plenty of opportunity to sort the mess out.
If people have had positive experiences with mountonus then they should feel free to post them, just don't give me a hard time for flagging up my negative experience. Hopefully someone from mountonus will read this and they will revise their ways of dealing with problems.
My brodit holder is hopefully on it's way from an ebay purchase...
What you say is overall right.
But even your eBay purchase goes from Brodit, not from mountonus or dsl. And Mountonus buys from Brodit and all the resellers of Brodit buy from Brodit.
So if your order is on its way as you say (are you sure anyway it is not a backorder again?), then this just means Brodit had it at stock the time you ordered it.
Mountonus as other online shops or any other business has pleased and not pleased buyers. Even GeForce has a lot of not satisfied buyers including me.
When you ordered from them Brodit did not have the item in stock and that caused the issue. Maybe mountonus should just work on their customer support or hire somebody who treats the customers better, that's it, no need to tell they are bad. Their web-site is the best I saw among Brodit suppliers and they work hard to make the shopping experience better each time and it is again the human factor that may fail, some guy from customer support team seats there and he maybe cannot imagine what efforts were put to make the business and to make the web-site. Probably we should just know moutonus that such a guy works there and they will know that and take actions on that.
Actually the fact that nobody still posted a proof of their orders tells me that this is probably a fake testimonial as I said before. Tell me your details and I will contact the moutonus by email and show them this thread with your order details, then we will see.
Not taking sides here at all but I can say with absolute honesty that I have been dealing with DSL for a fair few years now, the details they have given have always proved to be accurate as to stock levels (and they do actually hold stock unlike other vendors).
In all cases they have shipped the goods on time and met their commitments.
There was a problem with one order, but it was caused by me not giving clear order instructions and a dialog was instigated by them to resolve the matter and the mounst was still shipped the same day.
I for one am more than happy with DSL as to price, delivery, service and promises being maintained. In all my dealings with them they have been courteous and professional in every way.
I guess we all have our favorite suppliers and for me DSL are my preferred Brodit stockist.
Just my humble opinion!
Oh and 'Net_user', I half expect a flame as a reply to my post as you seem to attack everyone who has a good thing to say about DSL.
If you do that of course is your choice, but as I'm not here to start a flame war please no not expect a response.
My opinion is my own plain and simple and I feel those who detract from the good name of an honest reliable supplier may have ulterior motives.
Nuff said.
Just to reiterate, I have had a good experience of ordering from Mountonus - the Brodit holder for my Touch Pro was fine - arrived two days after ordering and was exactly right.
For my HD, I just placed the order and had to wait. I had an order number (four digits). I was able to log on to their website and check the status which said not yet dispatched, but no more details.
I tried to call but the phone just rang .....
There was no email saying "sorry, we are waiting on suppliers" or anything similar, just an email saying thank you for your order.
When I finally got through to someone on the phone they were very short and just told me that my order had been deleted, like I should have already known that. At very least I would have expected an email explaining in this situation when they deleted it.
They also stated that I would have been refunded when the order was deleted. This had not happened and took a further phone call to secure the refund (which was made in full).
Not a complaint about having to wait, just the level of customer service.
I do not have any affiliations with any other mounting solution providers either, just keen to share the facts about my experience to allow others to make an informed judgement.
I'm experiencing problems with mountonus.com too...
Sorry to wade in but I thought everyone on this forum and Google would benefit from my experiences with mountonus.com...
To start, I am in NO way connected with mountonus.com or any of its competitors and bring a first hand and unbiased view on ordering from the http://www.mountonus.com website.
Last week after trawling the web for hours I plumbed for Brodit mounts and clips for my Blackberry Storm and Nextbase in-car DVD system. I ordered and paid in full from mountonus.com and immediately received an email from them telling me they would be in touch "as soon as possible" and that shipping would be within 2-3 days via recorded delivery.
After four working days, I have still not received any update from them even after sending two emails asking for the status of my order and their website says the items haven't even been despatched.
My experience seems to mirror that of other customers above and has so far proven totally unsatisfactory.
Being a dedicated Internet fan and an online customer of Amazon, Dixons, Halfords, eBay, CDWoW and Argos (amongst many other) I would rank mountonus.com's customer service the lowest out of any site I've ever ordered from.
I'll update this thread with updates but for now would caution anyone ordering from mountonus.com until their customer services are dramatically improved.
Matt
More Mountonus problems
I ordered some in-car phone holders and mounting brackets in mid December with a 3-4 day delivery time. I chose Mountonus as they gave a shorter lead time than other retailers. A couple of days later I got an e-mail from them to tell me that they were waiting for supplies from Sweden which would take 1-5 days (no idea why they didn't know this in the first place) but that they would refund my postage.
Despite the fact that Christmas may have delayed things I have now been waiting for 2.5 weeks (13 working days) for these parts. I have now cancelled my order and asked for a full refund but have not received any confirmation of my request. I have tried contacting Mountonus both by e-mail and by phone but get no response to either (voicemail only on phone line).
They say that refunds can take up to 30 days so I guess I'll just have to wait it out and keep trying to contact them.
How does The Mount Shop (Amazon retailer) rate as they seem to be the cheapest for what I want to order.
Think you are tired of waitng for your prime?? listen to this.
So I ordered my prime on Dec 20, 2011 from Amazon and paid in full with Amazon gift cards.
I patiently waited and was told that my prime would be arriving today. Woohoo!!
So I check my tracking today and it says that it is on the truck and in transit to my house.
At 7:00 pm tonight I began to get concerned and call the shipping company (Ensenda). They inform me that they never recieved it from Amazon. (wait what?? the tracking says its on the f'n truck!!)
They transfer me to Amazon support who apologized and told me that they would have a replacement ship out and arrive on monday.
I was put on hold and when support returned they told me that I would not get a replacement as they had none in stock. Also they said they had no idea when they would be receiving any more. They best they could do was refund me.
They would not even place a new order for me, and now I am assed out.
Now I have no prime, not even a pending order, nothing.
I have to wait for them to come in stock before I can even re-place my order.
I got ****ed completey after patiently waiting for almost a month.
I wish amazon sold shotguns
</rant>
With the problems the Prime has thank yourself lucky you didn't receive one with screen bleed, WiFi issues etc etc as the vast majority have these problems.
ToneyEricsson said:
With the problems the Prime has thank yourself lucky you didn't receive one with screen bleed, WiFi issues etc etc as the vast majority have these problems.
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*yawn*
I think mine's fine even with the slightly weak WIFI. No screen bleeding that I can tell.
I feel for you. I ordered from Amazon on 12/19 and used $300 gift cards. I am trying to be patient but it's hard to not jump on one of these other sellers like newegg, gamestop, or hhgregg. But alas, I had the amazon gift cards and I trust their returns department.
Seriously, good luck finding one. Sign up for alerts at nowinstock.net and you'll probably get it faster than with Amazon.
Sent from my SGH-I897 using XDA App
Bender B. Rodgriguez said:
Think you are tired of waitng for your prime?? listen to this.
So I ordered my prime on Dec 20, 2011 from Amazon and paid in full with Amazon gift cards.
I patiently waited and was told that my prime would be arriving today. Woohoo!!
So I check my tracking today and it says that it is on the truck and in transit to my house.
At 7:00 pm tonight I began to get concerned and call the shipping company (Ensenda). They inform me that they never recieved it from Amazon. (wait what?? the tracking says its on the f'n truck!!)
They transfer me to Amazon support who apologized and told me that they would have a replacement ship out and arrive on monday.
I was put on hold and when support returned they told me that I would not get a replacement as they had none in stock. Also they said they had no idea when they would be receiving any more. They best they could do was refund me.
They would not even place a new order for me, and now I am assed out.
Now I have no prime, not even a pending order, nothing.
I have to wait for them to come in stock before I can even re-place my order.
I got ****ed completey after patiently waiting for almost a month.
I wish amazon sold shotguns
</rant>
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Sorry dude that sucks too bad you werent on here at 11am to see that HHGregg had them for$399 just got one to replace my borked random freezing one and returned my ood one to gamestop for a refund
ToneyEricsson said:
With the problems the Prime has thank yourself lucky you didn't receive one with screen bleed, WiFi issues etc etc as the vast majority have these problems.
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FALSE!!! VAST MAJORITY DOESNT HAVE THESE ISSUES..get your facts straight...check out my news flash thread if you want Facts
everyone has weak wifi and gps due to the metal case.
Lol I still haven't gotten mine that I ordered on November 22.. My estimated date changed from today to we'll notify you.. It's been two months. Lovely.
Sent from my PC36100 using XDA App
Bender B. Rodgriguez said:
Think you are tired of waitng for your prime?? listen to this.
So I ordered my prime on Dec 20, 2011 from Amazon and paid in full with Amazon gift cards.
I patiently waited and was told that my prime would be arriving today. Woohoo!!
So I check my tracking today and it says that it is on the truck and in transit to my house.
At 7:00 pm tonight I began to get concerned and call the shipping company (Ensenda). They inform me that they never recieved it from Amazon. (wait what?? the tracking says its on the f'n truck!!)
They transfer me to Amazon support who apologized and told me that they would have a replacement ship out and arrive on monday.
I was put on hold and when support returned they told me that I would not get a replacement as they had none in stock. Also they said they had no idea when they would be receiving any more. They best they could do was refund me.
They would not even place a new order for me, and now I am assed out.
Now I have no prime, not even a pending order, nothing.
I have to wait for them to come in stock before I can even re-place my order.
I got ****ed completey after patiently waiting for almost a month.
I wish amazon sold shotguns
</rant>
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I preordered mine Nov 23 from Best Buy and had to wait till yesterday before it arrived. Was getting sick of waiting for it but so happy I finally got it. Mine is perfect.
Sent from my Transformer Prime TF201 using xda premium
got_killed said:
Lol I still haven't gotten mine that I ordered on November 22.. My estimated date changed from today to we'll notify you.. It's been two months. Lovely.
Sent from my PC36100 using XDA App
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Wow. I wouldnt hold out much hope man. I spoke with a "support team leader". He checked to see when they would be getting more in and he said they would not be receiving any in the near future.
This whole situation is really screwed up. How can other companies be getting stock yet one of the worlds largest retailers had none, and has no clue when they will get a decent amount.
the_game_master said:
everyone has weak wifi and gps due to the metal case.
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True. I just returned mine to Amazon - weak WiFi, NO GPS signal whatsoever, minor screen bleed (although screen bleed is a thing a lot of people don't notice), and that pesky problem where the right side of the bezel was slightly loose - like it wasn't glued down all the way (as it is on my friend's, who got one from the "new" batch just this week).
I'll also throw this out there:
- HHGregg dropped the price to $399 - and then removed it completely from their site when they sold out (it was sold in the actual stores for the same price - so no pricing error there) - it still comes up on the site when you search for it - but click the link, and the product page has been completely removed
- Amazon removed it completely from their site a couple of weeks ago (I wasn't even given the option to order a replacement or an exchange with my return - as is normal Amazon protocol - I was only given the option to get a refund)
- Newegg took it completely off of their website (besides the open box units they unloaded for $399 this morning - most likely, returns)
- A couple of websites have notes that the thing has been discontinued and they won't be expecting more stock in
- Best Buy has removed the sku from their in-store system - managers don't believe they'll be getting any more in
Like people said - grain of salt - but there are 5 of them right there...
EDIT - they may not be getting discontinued by the manufacturer, but my guess is (and it's just a guess) - a lot of retailers were getting heaps of these things back in returns - if it were me, I wouldn't want to deal with the headache of selling them...
TheKricket said:
True. I just returned mine to Amazon - weak WiFi, NO GPS signal whatsoever, minor screen bleed (although screen bleed is a thing a lot of people don't notice), and that pesky problem where the right side of the bezel was slightly loose - like it wasn't glued down all the way (as it is on my friend's, who got one from the "new" batch just this week).
I'll also throw this out there:
- HHGregg dropped the price to $399 - and then removed it completely from their site when they sold out (it was sold in the actual stores for the same price - so no pricing error there) - it still comes up on the site when you search for it - but click the link, and the product page has been completely removed
- Amazon removed it completely from their site a couple of weeks ago (I wasn't even given the option to order a replacement or an exchange with my return - as is normal Amazon protocol - I was only given the option to get a refund)
- Newegg took it completely off of their website (besides the open box units they unloaded for $399 this morning - most likely, returns)
- A couple of websites have notes that the thing has been discontinued and they won't be expecting more stock in
- Best Buy has removed the sku from their in-store system - managers don't believe they'll be getting any more in
Like people said - grain of salt - but there are 5 of them right there...
EDIT - they may not be getting discontinued by the manufacturer, but my guess is (and it's just a guess) - a lot of retailers were getting heaps of these things back in returns - if it were me, I wouldn't want to deal with the headache of selling them...
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My thoughts exactly! Well put.
now in stock .net (no spaces) will get you what you need!
Bender B. Rodgriguez said:
I patiently waited and was told that my prime would be arriving today. Woohoo!!
So I check my tracking today and it says that it is on the truck and in transit to my house.
At 7:00 pm tonight I began to get concerned and call the shipping company (Ensenda). They inform me that they never recieved it from Amazon. (wait what?? the tracking says its on the f'n truck!!)
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Just a bit of advice. I'm a big Amazon shopper, and one thing I've learned is that you have to go out of your way to get that great customer service. Just because one Amazon rep tells you something don't just blindly accept it. Go through all the proper channels (Phone, Chat, E-mail, Supervisor) I can almost guarantee you will be satisfied eventually.
PS Personally I've had the best of luck through phone and e-mail. And afterwards you'll get two links asking "Thank you for your recent inquiry. Did I solve your problem?", if you choose "no" it'll ask you to give them another chance. I have had success in the past using this method as well.
You should easily be able to be put back on the front of the waiting list, it's just common sense. Any good supervisor should see that.
Good Luck!
ToneyEricsson said:
With the problems the Prime has thank yourself lucky you didn't receive one with screen bleed, WiFi issues etc etc as the vast majority have these problems.
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^Exactly.
10chars
Bender B. Rodgriguez said:
Think you are tired of waitng for your prime?? listen to this.
So I ordered my prime on Dec 20, 2011 from Amazon and paid in full with Amazon gift cards.
I patiently waited and was told that my prime would be arriving today. Woohoo!!
So I check my tracking today and it says that it is on the truck and in transit to my house.
At 7:00 pm tonight I began to get concerned and call the shipping company (Ensenda). They inform me that they never recieved it from Amazon. (wait what?? the tracking says its on the f'n truck!!)
They transfer me to Amazon support who apologized and told me that they would have a replacement ship out and arrive on monday.
I was put on hold and when support returned they told me that I would not get a replacement as they had none in stock. Also they said they had no idea when they would be receiving any more. They best they could do was refund me.
They would not even place a new order for me, and now I am assed out.
Now I have no prime, not even a pending order, nothing.
I have to wait for them to come in stock before I can even re-place my order.
I got ****ed completey after patiently waiting for almost a month.
I wish amazon sold shotguns
</rant>
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Seriously?.. You've read the posts about the state of this piece of crap and you still post to say you're bummed about not getting one that will be broken, just like the rest... WTF??
Sorry man, but you deserve to lose your money.
Someone Walkin' said:
Seriously?.. You've read the posts about the state of this piece of crap and you still post to say you're bummed about not getting one that will be broken, just like the rest... WTF??
Sorry man, but you deserve to lose your money.
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Do you even own one, or you just here to troll??
Not everyone has a broken prime,. Its just the people who are complaining (many of them rightfully so) are more vocal than those who are satisified.
Bender B. Rodgriguez said:
Think you are tired of waitng for your prime?? listen to this.
So I ordered my prime on Dec 20, 2011 from Amazon and paid in full with Amazon gift cards.
I patiently waited and was told that my prime would be arriving today. Woohoo!!
So I check my tracking today and it says that it is on the truck and in transit to my house.
At 7:00 pm tonight I began to get concerned and call the shipping company (Ensenda). They inform me that they never recieved it from Amazon. (wait what?? the tracking says its on the f'n truck!!)
They transfer me to Amazon support who apologized and told me that they would have a replacement ship out and arrive on monday.
I was put on hold and when support returned they told me that I would not get a replacement as they had none in stock. Also they said they had no idea when they would be receiving any more. They best they could do was refund me.
They would not even place a new order for me, and now I am assed out.
Now I have no prime, not even a pending order, nothing.
I have to wait for them to come in stock before I can even re-place my order.
I got ****ed completey after patiently waiting for almost a month.
I wish amazon sold shotguns
</rant>
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Click to collapse
Cool, any chance we can move this to an Amazon forum as I'm not sure what this has to do with XDA.
demandarin said:
FALSE!!! VAST MAJORITY DOESNT HAVE THESE ISSUES..get your facts straight...check out my news flash thread if you want Facts
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I'm not trying to dog you, and I appreciate the info that you shared, but nobody knows if you know anyone inside Asus. Its an anonymous forum. Btw, I'm Seth Rogan, and I'm smoking a doobie while I post this. Please watch my next movie.
demandarin said:
FALSE!!! VAST MAJORITY DOESNT HAVE THESE ISSUES..get your facts straight...check out my news flash thread if you want Facts
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Click to collapse
How can you say a "vast majority?" There are just as many people on here with issues as there are people WITHOUT issues. You keep posting your thread, but it is all based on an unnamed, unproven anonymous source. That could be anyone, it could be a real Asus employee, it could be Seth Rogan above, or your imagination.
I keep hearing the argument of how there are not that many primes with issues because XDA and other forums are just a small percentage of actual owners and most owners probably wouldn't be on here posting their problems. Or how people wouldn't come on here to post that they have a great prime, but only if they have problems.
Thus, those with issues are probably magnified on these forums compared to the overall numbers. However, that can work both ways. XDA could also be a very small sample of those who think they DO NOT have problems. You really cannot have it both ways.
I am still seeing FAR MORE people with issues than people who do not have issues. Even in the Positive & Perfect Prime threads.
Your thread isn't really based on any facts or anything to prove that there are not really as many issues as everyone thinks. It could easily just be YOUR opinions since your source is an anonymous person. I could just as easily say "I know someone at the top, inside Asus, and this is straight from the horses mouth. They are having a lot of issues with the Prime and have had daily meetings to decide what to do. They are considering simply replacing it with the new model since the T201 has so many issues. They are starting to slow down distribution to buy more time to consider the next step to still maximize sales and profits, stay tuned!"
How is that any different than YOUR anonymous source>? I just made that all up, but it sounds just as factual as your unnamed and anonymous source. I have read your thread, I honestly have. After reading it, it doesn't change my mind. It doesn't make me feel more comfortable or confident in the Prime OR Asus. It just makes me question the source, that is about it.
In case anyone's still interested in purchasing:
http://www.newegg.com/Product/Product.aspx?Item=0EJ-0009-00001
Amazing that there have been so many deals for the View. Is HTC trying to kill off its stock? I absolutely love mine. The only thing I'd ask is for it to be slightly lighter, but aside from that, the hardware is absolutely perfect for me.
I was gonna buy it, but after looking at the reviews of the marketplace seller I just cant do it.
Seems like even the 5 star reviews were saying the seller was horrible.
jacobbones said:
I was gonna buy it, but after looking at the reviews of the marketplace seller I just cant do it.
Seems like even the 5 star reviews were saying the seller was horrible.
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Probably the majority of the users here with the View purchased theirs through through that seller - 1SaleADay. Most of us got it directly from the 1SaleADay website when they had it for sale there more than once. Yes, they're very slow and may not respond to questions, but it's because their products are dropped shipped. While it's no excuse for poor customer service, the fact is that they are merely a middle man selling the product. They don't actually have the product in stock at their own warehouses. It's wholly dependent on the company with the stock to get things shipped out. Again, it's no excuse, but it helps to provide a better understanding of what kind of company they are, along with how they're able to offer things cheaper than many other companies.
That said, everyone received their Views ordered through 1SaleADay in new, as-described condition (with the few exceptions that there always are when anything is shipped from any company). Purchasing through New Egg provides an added layer of protection for the buyer that none of us who purchased directly from 1SaleADay had. So if you really want one, I wouldn't let the seller put you off from buying it in this case. Generally I wouldn't say that for marketplace sellers (feedback is a great way to know who to buy from and who not to buy from), but in this case, it's a little different. It's a good price for a great device.
bsweetness said:
Probably the majority of the users here with the View purchased theirs through through that seller - 1SaleADay. Most of us got it directly from the 1SaleADay website when they had it for sale there more than once. Yes, they're very slow and may not respond to questions, but it's because their products are dropped shipped.
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What is dropped shipped? I haven't heard that term before.
I got mine from eBay before Christmas from that one seller that sold 2000 in one day and then 3000 in one day the week after (bidallies I believe). No soft packing material, just cardboard, but mine arrived without a scratch. I'd say dealing with Newegg is the absolute best place to buy it, since you get their guarantee. It clearly says there is a 1 year warranty too, so that helps.
Paul22000 said:
What is dropped shipped? I haven't heard that term before.
I got mine from eBay before Christmas from that one seller that sold 2000 in one day and then 3000 in one day the week after (bidallies I believe). No soft packing material, just cardboard, but mine arrived without a scratch. I'd say dealing with Newegg is the absolute best place to buy it, since you get their guarantee. It clearly says there is a 1 year warranty too, so that helps.
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Click to collapse
The all-knowing Wikipedia explains it better than I can:
"Drop shipping is a supply chain management technique in which the retailer does not keep goods in stock, but instead transfers customer orders and shipment details to either the manufacturer or a wholesaler, who then ships the goods directly to the customer. As in retail businesses, the majority of retailers make their profit on the difference between the wholesale and retail price but some retailers earn an agreed percentage of the sales in commission, paid by the wholesaler to the retailer."
So, the seller doesn't have the actual items, they ship from somewhere else, and the seller has little information on the items beyond what the manufacturer or wholesaler gives them. It definitely makes good customer service more difficult. It's not an excuse for the complete lack of customer service that 1SaleADay has however.
With the View, which ships from the U.S., this isn't so much of a problem. Pretty much everyone received their orders in a week to a week and a half. Where most of 1SaleADay's negative feedback comes from is much of the other stuff they sell, which is actually held and shipped from somewhere overseas (often China). Many of the items are sub-par, they break easily (often in transit), and it takes far too long for them to arrive. Before ordering my View, I had made two previous purchases through their site. The items arrived as described, and they worked just fine, but it took over three weeks for them to arrive. In addition to this, given the nature of how they do business, it's next to impossible to return anything through 1SaleADay or receive a refund. So, people buy cheap junk from them, it takes a month to arrive from somewhere overseas, and then when it doesn't work or breaks quickly, they're unable to get a refund or replacement, and in turn leave negative feedback (which is understandable). But sometimes, they do sell some good stuff, like the View. And I'd feel even more comfortable purchasing through New Egg because they have other customer protection measures in place.
Well I ended up buying the evo from newegg.
Im in no rush for it anyways. See how it goes
I ordered mine from 1saleaday and received it within 5 days of the order.
Hi guys,
I put my transformer prime on ebay yesterday at a buy it now price of £350 which I thought was fair considering the prime's condition. Someone bought it within about 6 hours which was great, however, he only has 1 feedback for a saw he bought in 2011.
He sent me this message over ebay:
Hi mate, Glad I won your item. I'm currently in U.K at the moment. Please email me at [email protected], confirming the exact condition of the item. I will be going for an appointment will be able to access my email from my iPhone, so email me at [email protected] using the item number as the subject. cheers
seems dodgy. Only in the UK for a bit? going for an appointment? Using a freeweb email address? His address checks out as being from the UK
I am aware of people reversing payment on paypal once theyve received the product and I don't know how to defend myself from that happening. I can't afford to be scammed as I'm a student and need the money to buy a laptop as my other one packed up yesterday.
Any advice would be great,
Cheers, Nick
Did he send payment? Did he pay with Paypal?
Just make sure that you ship the tablet with tracking and insurance. You might consider doing a proof of delivery (signature) as well. As long as you can prove it was delivered to the address he specified he can't come back later and say he never got the item. The tracking, signature confirmation and insurance all cost a few bucks extra, but when dealing with a $350 item and a dodgy customer they are well worth the extra fee.
nickkyboy36 said:
Hi guys,
I put my transformer prime on ebay yesterday at a buy it now price of £350 which I thought was fair considering the prime's condition. Someone bought it within about 6 hours which was great, however, he only has 1 feedback for a saw he bought in 2011.
He sent me this message over ebay:
Hi mate, Glad I won your item. I'm currently in U.K at the moment. Please email me at [email protected], confirming the exact condition of the item. I will be going for an appointment will be able to access my email from my iPhone, so email me at [email protected] using the item number as the subject. cheers
seems dodgy. Only in the UK for a bit? going for an appointment? Using a freeweb email address? His address checks out as being from the UK
I am aware of people reversing payment on paypal once theyve received the product and I don't know how to defend myself from that happening. I can't afford to be scammed as I'm a student and need the money to buy a laptop as my other one packed up yesterday.
Any advice would be great,
Cheers, Nick
Click to expand...
Click to collapse
I'd be concerned about wanting to "confirm the exact condition of the item". If he wanted to do that he should have contacted you before bidding, not after winning. Also, whatever precautions you may take, if he leaves the country after he has your hardware in hand, you will not have much recourse if things go sour later-even if you have all the documentation to prove your side of things. Any way you could get him to pay cash?
On the yahoo account, I wouldn't be too concerned about that. I know lots of people who use yahoo, gmail, etc as their primary email accounts. This keeps things so that your email account is not tied to your ISP and you can keep your address if you change service providers. Also, I personally keep a separate Gmail account that I only use on ebay so that I don't have to give out my "real" address which I only give to friends and family.
thanks for your replies guys,
no, I have not received any money into my paypal account and am waiting for a response from him. Just a quick question regarding postal insurance: Do I insure my tablet up to the value of £350 and receive that if it all goes wrong? Why doesn't everyone just claim things went missing and both parties win?
also to the guy above, that bothered me too. The item's condition was extensively detailed in my description with photos and everything
cheers, Nick
With insurance you specify the sale price of the item and if it goes missing you collect that amount of money from the postal service which you then use to repay the purchaser.
The reason that everyone doesn't just say things are "missing" is because doing so is a crime punishable with prison time if you are found out. Also, it is unlikely that you will be able to get a stranger to reliably lie for you.
almightywhacko said:
With insurance you specify the sale price of the item and if it goes missing you collect that amount of money from the postal service which you then use to repay the purchaser.
The reason that everyone doesn't just say things are "missing" is because doing so is a crime punishable with prison time if you are found out. Also, it is unlikely that you will be able to get a stranger to reliably lie for you.
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Click to collapse
So Worst case scenario is the item goes missing in the post according to mr fraudulent purchaser and I collect cash from the post office?
nickkyboy36 said:
So Worst case scenario is the item goes missing in the post according to mr fraudulent purchaser and I collect cash from the post office?
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Click to collapse
No. The worse case scenario is that you don't buy insurance and the package gets lost or damaged in which case you are out of a tablet and have to refund the $350 out of your own pocket because your item was never delivered.
(Total loss= Tablet + $$350)
2nd worst scenario is the tablet is lost, but you paid $5 (or whatever) for the shipping insurance so you don't have to refund the purchaser out of your own pocket but you are still missing a tablet.
(Total loss= Tablet + $5)
When shipping relatively expensive items overseas it is always worth paying an extra $10 or so to the shipping company for insurance, detailed tracking and signature confirmation. This is doubly true if you don't trust the buyer which seems to be the case with this guy.
I sell my prime with dock, with 399 euro. I buy this in aprile. 2years waranty. I never use this tablet, and i want to sell. I change 2 prime, for defective problems. This is OK. For link send PM.
Inviato dal mio GT-I9100 con Tapatalk 2
almightywhacko said:
No. The worse case scenario is that you don't buy insurance and the package gets lost or damaged in which case you are out of a tablet and have to refund the $350 out of your own pocket because your item was never delivered.
(Total loss= Tablet + $$350)
2nd worst scenario is the tablet is lost, but you paid $5 (or whatever) for the shipping insurance so you don't have to refund the purchaser out of your own pocket but you are still missing a tablet.
(Total loss= Tablet + $5)
When shipping relatively expensive items overseas it is always worth paying an extra $10 or so to the shipping company for insurance, detailed tracking and signature confirmation. This is doubly true if you don't trust the buyer which seems to be the case with this guy.
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Click to collapse
oh I see, thus keeping the cash the buyer has given me.
This does sound like a scam to me, I once had very similar emails when I advertised a car.
I wouldn't part with your Prime until you have the money safely. I don't think you're covered by eBay payment protection (because his feedback is low), but might be worth checking with eBay customer service how protected you are.
Good luck!
Sent from my GT-I9300 using Tapatalk 2
nickkyboy36 said:
oh I see, thus keeping the cash the buyer has given me.
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Click to collapse
Pretty much. According to eBay rules if your product was lost and not delivered you would have to refund them their money (Paypal would happily do it for them without your consent). If you bought insurance, the postal service would pay you the listed value of the tablet so you would get $350 (minus whatever you paid for insurance) and the purchaser would get their $350 back as well.
Insurance is ALWAYS worthwhile, especially for items over $100 and often for items as low as $30 if you have a bad feeling about the buyer.
I've used Ebay a LOT.
1 - Never send without a payment
2 - NEVER, I repeat NEVER EVER accept a payment through PayPal that they used a credit card to make. Reason? People claim that they were "frauded" and do a chargeback. PayPal retracts the money from you and you are out everything.
3 - If you receive a payment email from the buyer NEVER trust them. EVER. Go directly to your paypal through your web browser, never through their links. Reason? They have fake paypal pages set up to make you think you got the payment. I've seen this more times than I can count...it almost suckered me the first time it was that good.
4- ALWAYS get insurance, tracking number and mandatory signature upon delivery. DO NOT EVER send without any of these. Period.
5 - Make sure to ship through whatever government shipping options you have if available. Canada Post, USPS, whatever...this usually avoids brokerage fees (which you can apply to be your own broker and get the item anyway, but it's a headache and a HUGE scam shipping companies LOVE to employ for extra cash)
6 - If the guy says he's from somewhere reasonably local (UK, USA, Canada) then states "I am overseas working in Africa on a geological survey ship, can you please send to my cousin in Nigeria" tell him to **** off and repost it.
7 - EVERY fake buyer will send a template email "Thanks guy, I am happy to be winning your item off of ebay and can not wait to get it! I am so excited!", it never sounds conversational and never mentions the specific item. You can send them back an email that asks them specific questions and they'll answer with another template "Glad to hear from you, I will send the money requested and $50 extra dollars if you send the item as soon as possible through the fastest way".
If the person on the other end can't have a conversation, even in halted English, ignore them and move on. They are a scammer, usually from Africa, using templates to try to scam. Chances are they can't speak a lick of English, or even count. They entice with excited sounding emails offering extra money above and beyond the asking price, then send a fake email that they paid you with a link inside that takes you to a fake page.
This screams scam, I'd back away from it right now. If your selling on Ebay make sure you have someone with atleast 6 to 12 months history, and with a good rating. People will buy a bunch of crap $1 cables so they can raise up there rating and then start scamming on big name items.
When I sold my iPhone 3G years ago I ended up with someone offering to pay me and paypal but wanted me to ship to his Niece in another province... it was a gift and she'd be soooooo excited... apparently....
I walked away from that deal quickly.
Put it up on craigs list, meet in a public place and get cash.
I would run the other direction. This sounds no good.
It's available here.
Order before 6pm for despatch today.
I've cancelled my Google Play order to order this one instead!
EDIT: I'd suggest using PayPal. Otherwise you may get this email: [see attachment]
EDIT 2.0: Re-ordered with PayPal address, I'll let y'all know what happens.
EDIT 2.5: They accepted PayPal... But they didn't accept my shipping address for some reason.
EDIT 3.0: I should look before I leap. The watch is now out of stock. Plus you can only use paypal. Even then, they might contest your delivery address. This is only really worth it if Google doesn't ship to your country. Otherwise, I'd suggest waiting for Google to stock them.
I've cancelled my Mobile Fun order and re-ordered from Google.
PSSST. Hey you. Yes, you! Use NEWCLOTH as a voucher code to get a free microfibre cloth worth about £4!
Have you ordered from them before?
edit...decided to order from them. Delivery is a bit cheaper and I got cash back. Hopefully they'll dispatch it tomorrow and I can go get if from the Post Office on Friday after Royal Mail fail to deliver it.
Hm, I'd rather buy it from google, I like being loyal
J
Sent from my D6503 using XDA Free mobile app
dunjamon said:
Have you ordered from them before?
edit...decided to order from them. Delivery is a bit cheaper and I got cash back. Hopefully they'll dispatch it tomorrow and I can go get if from the Post Office on Friday after Royal Mail fail to deliver it.
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Click to collapse
I've ordered from them before, yes.
Never an electronic item though, just the occasional case. They seem alright, plus you can get a free microfibre cloth if you use a certain voucher code (I forget what).
Ordered mine straight away, as the pre-orders I saw in The Netherlands were €300,- (Total Bull**** right?)
used your voucher, worked indeed.
Now time to wait. :victory:
My order's been updated to "queued for processing"! :fingers-crossed:
Edit..."Our warehouse team are picking your order" :fingers-crossed: :fingers-crossed:
_MinusZero_ said:
It's available on MobileFun. I can't provide a direct link because of my post count.
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Click to collapse
Thanks for that. Just ordered one and cancelled the Play Store order. Hopefully it's not a mistake
Ordered yesterday at about 16:30 for delivery before 1pm today and here I sit...counting my steps and replying to texts cos there's not a lot else you can do with it yet......lol
MobileFun attach a letter to the box explaining that you shouldn't get it until the 7th because it won't be fully functional until then but they want you to have it early so you're ready to go etc.
Nice of them.
Cool! First impressions? Mine's showing as packing ready for despatch now.
how about ordering it for outside UK? are they trustworthy?
Ordered mine to. Mobilefun are trustworthy, often used by the guys at MoDaCo.
I used paypal and DPD next day, we will see what happens.
This was the email I got:
This email acknowledges the order you have placed online. We will email you again to confirm shipment when your order is processed, which will be within the next working day. Orders paid for before 6pm weekdays are shipped the same day providing the items are in stock.
Order Summary
Qty. Product Price Each
1 44653 LG G Watch for Android Smartphones - Black 159.00 GBP
Estimated despatch for the above products: Today, Wednesday 2nd July 2014
Shipping Method: DPD Next Working Day Parcel
Tracked service which is guaranteed to arrive the next working day (Monday to Friday) if ordered by 5 PM (not available to the Channel Islands)
Shipping Cost:6.99 GBP
Order total is 165.99 GBP, including 27.66 GBP VAT at 20%. A VAT invoice will be sent out with your order.
I have NO loyalty to Googles Play Store. Returning seems like a nightmare (many issues with my faulty N10) and the delivery charge is a rip-off.
And.... they're gone
Just checked the status of my order (placed 2nd July @ 09:40) and it's now changed from "queued for processing" to "Sorry, this item appears to be out of stock". Looks like they accept orders willy-nilly and not on quantity actually in stock at the time of ordering. I very cleverly cancelled my Play Store order already, so it's maybe someones way of telling me to wait for the 360
edit: product page says due back in stock in 2 days time.
Decided to cancel my order, and get it from Google Play instead.
First MobileFun weren't happy with my payment method (Mastercard); so I used PayPal instead.
Then their security team apparently weren't happy with my address I gave them; they said they tried to call me yesterday to confirm my address.
No missed calls, no voicemail.
Customer service asked if I wanted to verify my address...
By now, the watch is out of stock. Despite me ordering within minutes of them announcing it.
Not very impressed, and most likely won't order from them again. Not for electronics anyway.
^I hear you. I've just sent them my "thoughts" on the matter. That said, I've had a good few things from them in the past with now bother so I'm cutting them some slack. Their stock level calculations are obviously not to be trusted so I'll certainly think twice about ordering from them again.
_MinusZero_ said:
Decided to cancel my order, and get it from Google Play instead.
First MobileFun weren't happy with my payment method (Mastercard); so I used PayPal instead.
Then their security team apparently weren't happy with my address I gave them; they said they tried to call me yesterday to confirm my address.
No missed calls, no voicemail.
Customer service asked if I wanted to verify my address...
By now, the watch is out of stock. Despite me ordering within minutes of them announcing it.
Not very impressed, and most likely won't order from them again. Not for electronics anyway.
Click to expand...
Click to collapse
Same here, cancelled my order. pre-ordered it from a shop in The Netherlands.
Selling a device saying it will be dispatched immidiatly and then say "oh its out of stock". not too impressed with that.
(As a web developer, I also find it a weird way of doing it. A proper system would be a count behind the article and every time someone purchases it the count goes count -1. till the point it has to say its out of stock.)
Well pre-ordered from Coolblue (if you live in The Netherlands), Delivery date: 8 July
Northernmost said:
Just checked the status of my order (placed 2nd July @ 09:40) and it's now changed from "queued for processing" to "Sorry, this item appears to be out of stock". Looks like they accept orders willy-nilly and not on quantity actually in stock at the time of ordering. I very cleverly cancelled my Play Store order already, so it's maybe someones way of telling me to wait for the 360
edit: product page says due back in stock in 2 days time.
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Really odd, ordered mine at 11:45 today and my status is packing ready for dispatch. Holding my breath now to see whether mine gets pulled. Maybe LG have leaned on them for delivering early.
shadowgolf said:
Really odd, ordered mine at 11:45 today and my status is packing ready for dispatch. Holding my breath now to see whether mine gets pulled. Maybe LG have leaned on them for delivering early.
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Click to collapse
That, or Mobile Fun have learned how to ship things on a first-come first-served basis just like the Play Store does [read: doesn't] /s
Enjoy your watch!
Northernmost said:
That, or Mobile Fun have learned how to ship things on a first-come first-served basis just like the Play Store does [read: doesn't] /s
Enjoy your watch!
Click to expand...
Click to collapse
Thanks, I feel bad now, as though I'm taking your watch! Still not convinced they won't throw a spanner in the works though...
Sent from my LG-V500 using Tapatalk
It's not your fault so don't you worry. It did lead me to just cancel the order completely and take my money (which they still have!) elsewhere. I'll not be ordering from them again!
Well, yep my order also went south. Made my feelings known to them as well.
I think I will wait until next week now, see the first full reviews, make a decision then.