[Q] I9100 Gallery and Music cannot locate files on External sdcard - Galaxy S II Q&A, Help & Troubleshooting

When I purchased my Galaxy S2 all my photo's and music were accessable using the built in apps Gallery and Music from the external sdcard, these apps can no longer locate these files, I have formatted the sdcard both in the phone and on my PC, I have also tried 4 different sdcards including a new 16gig Lexar, I can access the photo's using "Quickpic" with no problem, and some downloaded music apps will locate the music, can anyone help with this problem??

You could try this app here Rescan Media. Maybe it helps.

thanks I have tried but no success I'm afraid

strange i have only experienced this while there was unsuported file - but i say this is not your case.
did you froze the media scanner? or did you remove any app mate?

no didn't freeze or remove any apps, I have reinstalled rom a couple of time in case I did something wrong, I would think that should put things back to normal?

yes if you did a clean wipe - while installing

Just out of interest I went back to the store with 3 of the sdcards and tried them in a new GTI9100M, the sdcards could not be found, tried brand new card it also could not be found, seems very odd eh?

My suggestion would be to back up data on phone Copy external sd card files to PC .
Format SD card in windows as FAT32 .
factory reset phone Wipes phone .
That will at least rule out software/firmware fault .
jje

Try MediaFix in the market.
Sent from my GT-I9100M

I tried all the suggestions without success, thanks guys for all your help, I will wipe the phone again when I return home then I may have to return it to the store
Sent from my GT-I9100M using xda premium

Related

MP3 files not seen in stock Music player

Am i doing something stupid, I cant get the mp3's I have on my SD card to be seen in the Albums/Artists etc in the stock music player app.
I can see no option to "add" them into it.
They exist on the external SD card.
Not had this issue before.. anyone got any ideas?
Try to copy the files to your pc - and then format thd sd-card when it is in the phone. Copy the files back on the sd-card.
I have a similar problem on my SGS, and this method was the solution.
Sent from my GT-I9100 using XDA Premium App
mlhdk said:
Try to copy the files to your pc - and then format thd sd-card when it is in the phone. Copy the files back on the sd-card.
I have a similar problem on my SGS, and this method was the solution.
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
My first issue with Galaxy S II. Will have to try this, my 15GB of music on external sd is not recognised
Still, anybody found out why this is happening in the first place? The only thing I remember doing that had anything to do with sdcard was installing Multi Mount SD-Card widget in hopes that it would give me quick access to mounting sdcard as mass storage. Didn't work though, uninstalled it and now music not recognised. I can see it in file manager no problem,it's just media store that is not finding anything on external sd card
Thanks for any tips.
I should have replied back.
Doing exactly the recommended worked a treat.
Now any new files i add to the SD card work fine. It's odd why it didnt work from day one though, but it works now!
stratplayer said:
I should have replied back.
Doing exactly the recommended worked a treat.
Now any new files i add to the SD card work fine. It's odd why it didnt work from day one though, but it works now!
Click to expand...
Click to collapse
any tips on what might have caused it?
flashed new version 1.4 of Villain ROM, and again, SD card music not recognized. Anybody found out the reason for this?
payaxy said:
flashed new version 1.4 of Villain ROM, and again, SD card music not recognized. Anybody found out the reason for this?
Click to expand...
Click to collapse
I think the only plausible reason for this issue may be the file system that the ROM uses. After each time you change the ROM, try to make sure that you format the SD card to avoid problems like this in the future.
If it isn't about the file system, then I don't know, maybe the problem could be caused by the ROM itself, since it's "home-made", or some damaged components in the device. Anyway, I got this problem too and I have an original ROM, so I'll just try the formatting method.
same problem think it is different reason
chris-t-an said:
I think the only plausible reason for this issue may be the file system that the ROM uses. After each time you change the ROM, try to make sure that you format the SD card to avoid problems like this in the future.
If it isn't about the file system, then I don't know, maybe the problem could be caused by the ROM itself, since it's "home-made", or some damaged components in the device. Anyway, I got this problem too and I have an original ROM, so I'll just try the formatting method.
Click to expand...
Click to collapse
I'm having a same issue here but noticed it involved more than this and it happened at a certain app install. Hope someone here will recognize something in this post and help me not have to re-install my entire stock ruu, starting over.
The stock music player quit finding the mp3's on ext_sd card. First noticed this, but the stock gallery will not find photos as well.
I used Twrp to do a factory reset and was installing files again (most of my favorite apk's are stored on ext_sd card) and had to start with ES File Manager. When I went to setup ES File Manager up it will also not log into my network! So, after a factory reset these three things are happening and all of this started after loading Sterickson's permission fixer. The one on the app store that has the badly drawn cd image as app icon. Is there anyway to fix this or do I have to go back to the stock rom install to fix what his permission fixer trashed?
HTC One sv BOOST running JB 4.2.2 unlocked/HTCDev, rooted/Chainfire SU & s-off/rumrunner.
Irritating to say the least.
zach

My Galaxy s2 keeps rebooting over and over because of sd card(special case)

i use Samsung galaxy s2 with the latest firmware version from Samsung kies (ginger bread 2.3.5) , the problem occurred after installing external SD card and move bunch of apps to it,i tried removing the external sd card from my device, the device stoped rebooting, when i insert it again the device keeps rebooting over and over, the problem is obviosley is moving apps to SD card, i tried to delete the content of the file (andro secure) in SD crad this file includes the moved applications from phone memory to external sd, the problem also stoped
i wasn't having this issue in 2.3.3 therefore
its one of the three:
1- android 2.3.5 do not accept lots of apps in external sd
or 2- there is a problem in a specific app in external sd which make the phone rebooting over and over but i don't know which app is causing the issue because i have lots of apps installed !
or- a problem in the newest firmware 2.3.5 as i heard many ppl having troubles with it
to fix the problem i did factory reset and the rebooting stopped but im scared now to move apps to sd card that the rebooting problem occur again as it happend to me twice after doning factory reset and move them.
i need your help guys, it's annoying to not be able to move apps to sd so the problem don't occur
3bod1 said:
i use Samsung galaxy s2 with the latest firmware version from Samsung kies (ginger bread 2.3.5) , the problem occurred after installing external SD card and move bunch of apps to it,i tried removing the external sd card from my device, the device stoped rebooting, when i insert it again the device keeps rebooting over and over, the problem is obviosley is moving apps to SD card, i tried to delete the content of the file (andro secure) in SD crad this file includes the moved applications from phone memory to external sd, the problem also stoped
i wasn't having this issue in 2.3.3 therefore
its one of the three:
1- android 2.3.5 do not accept lots of apps in external sd
or 2- there is a problem in a specific app in external sd which make the phone rebooting over and over but i don't know which app is causing the issue because i have lots of apps installed !
or- a problem in the newest firmware 2.3.5 as i heard many ppl having troubles with it
to fix the problem i did factory reset and the rebooting stopped but im scared now to move apps to sd card that the rebooting problem occur again as it happend to me twice after doning factory reset and move them.
i need your help guys, it's annoying to not be able to move apps to sd so the problem don't occur
Click to expand...
Click to collapse
I will be honestly: I didn't read all BUT
1) U have rebootings after putting files on external sd.
2) after factory reset problem was passed
3) copying again - reboot again
-> right?
1) U thought about wrong (damaged) files you copy?
2) Or maybe files which normally used from an app and this app now isn't able to use it because u moved?
Thing about and check this, I'm sure one of it would be the fold.
Sent from my GT-I9100 using XDA App
Hannibal226 said:
I will be honestly: I didn't read all BUT
1) U have rebootings after putting files on external sd.
2) after factory reset problem was passed
3) copying again - reboot again
-> right?
1) U thought about wrong (damaged) files you copy?
2) Or maybe files which normally used from an app and this app now isn't able to use it because u moved?
Thing about and check this, I'm sure one of it would be the fold.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
it's not copying actully, it's downloading the apps from market and move them from internal storage to external sd therefore i don't think it's a damage files case because they are a market apps however i move only compatible apps which doesn't have (lower right icon) in app2sd, install latest version of app2sd to know what (lower right icon) mean
I'm having the exact same problem! It just randomly started last night, I was playing the game "Blood and Glory" exited the game and around 2 minutes later after checking Facebook it started doing the boot loop.
I'm running the Sprint Epic Touch 4g with Android 2.3.6
I recently put in a 32g SD card a little over a week ago cause it seems the 16g internal is partitioned to only around 2gigs for apps and I have around 130 apps.
I use App2SD pro to move all my apps.
I'm having the same problem, I bought SanDisk SD Card 16GB. when I install it and moved all supported Apps to the SD Card the problem occurred and my SGS2 keeps rebooting over & over during the whole day.
One of my friends made a factory restore & installed the previous OS 2.3.4 and the problem disappeared!!
The thing is what if don't want to root my device and install 2.3.4 what we should do.... shall we keep the SD card only for Camera Pictures & Movies???
any suggestions???
Hey guys,
I am using SGS2 as well. My phone keeps rebooting like more than 2 times a day. randomly. I convince myself not to blame gingerbread2.3.5, thus i tried uninstall my apps in batch (5-10apps each round) and see which batch of my apps cause the prob, if they are not those who cause rebooting issue, i install them back (in phone space not SD card) but so far i still couldn't found and just few mins ago it rebooted again. it happens after the upgrade from 2.3.4 to 2.3.5, after i downloaded a few apps and updated a few apps. I will finish with the un-installation and re-installation.
---------- Post added at 03:01 AM ---------- Previous post was at 02:50 AM ----------
saw this thread. people were talking about the Dolphin HD which caused the reboot issue, did you have Dolphin browser app installed?
I am having the same issue, too
It started on my S2 after the latest firmware update. I can unmount the SD card and the phone boots OK. I read somewhere that my SD card may have issues, so I purchased another and moved all of my files. The problem reoccurs with the new SD card. I do not have Dolphin browser installed.
I had this issue. I reformatted my sd card and then moved some apps and data back. One week reboot free. 32gb sandisk
Sent from my GT-I9100
In my SGS2 it reboots sometimes in the market, i dont know what to do...
test your sd card for errors...!? thats where i'd start
same problem ... do not restart I had to remove the microSD .. : (.... How do we fix??
SG2 rebooting all the time also
My Sg2 is rebooting every 20 minutes or so.
Is formatting the the SD card a fix?
Mine used to reboot 3 to 5 times a day. Did a factory reset and formatted the internal SD card and set everything backup without Dolphin browser and it's been good for about a week now, no more reboots.
Whether that was because of the rumor that Dolphin browser caused it or from the reformat of the sd card I don't know. But I'm happy none the less.
Got the same problem. It started 2 days ago, and the only fix I've found was to remove apps from my SD card.
From what I've tested :
- Formatting the SD card and copying back all the files doesn't help.
- Removing the SD card or having an empty one works.
- Uninstalling the Dolphin browser didn't help.
- Doubt it's a specific app causing the issue (nothing weird on my S2)
- Removing X number of apps on the SD card seems to work. Now I'm not sure if I had to clear a specific number of apps or a number of MBs, but it works (for now).
Hopefully we'll see a fix soon.
Starforsaken said:
Got the same problem. It started 2 days ago, and the only fix I've found was to remove apps from my SD card.
From what I've tested :
- Formatting the SD card and copying back all the files doesn't help.
- Removing the SD card or having an empty one works.
- Uninstalling the Dolphin browser didn't help.
- Doubt it's a specific app causing the issue (nothing weird on my S2)
- Removing X number of apps on the SD card seems to work. Now I'm not sure if I had to clear a specific number of apps or a number of MBs, but it works (for now).
Hopefully we'll see a fix soon.
Click to expand...
Click to collapse
Yours sounds like a problem with an app...
Everyone else should test their sd cards for errors or try fixing bad sectors...
Used to happen on my previous phones with crap sd cards... Once I bought a decent good quality one its never happened
about a month and a half ago I removed dolphin and my reboots stopped. They started up again and my card became corrupted. Decided to go no-card for a while. Was fine for a month. Decided to go for a good deal on a sandisk 16 and 2 days later after moving a bunch of apps on the reboots are back.
Points to a card issue. I've been though 3 cards on this phone now and am about to reset it to factory and bring it in for diagnostics.
Driving me nuts.
groaner said:
about a month and a half ago I removed dolphin and my reboots stopped. They started up again and my card became corrupted. Decided to go no-card for a while. Was fine for a month. Decided to go for a good deal on a sandisk 16 and 2 days later after moving a bunch of apps on the reboots are back.
Points to a card issue. I've been though 3 cards on this phone now and am about to reset it to factory and bring it in for diagnostics.
Driving me nuts.
Click to expand...
Click to collapse
I've got a Samsung class 10.. I Highly recommend
Sent from my GT-I9100
I got the same issue (2.3.5) and my SD Card is calss 4, the only way to avoid restart prob. Is to root and downgrade to 2.3.4
Waiting for any other feedback.
Any update Guys,,,,???
This problem is still occur in ICS leaks..
Without knowing this thread I have created similar thread here:
http://forum.xda-developers.com/showthread.php?p=21457609
Still, my thread is to gather data about how many user can reproduce this issue.
This issue is side effect starting from Samsung update 2.3.5..
The only way to avoid this issue is by downgrading to 2.3.4 or lower version.

(A) Install problem to SD Card

Hi
I have the problem that i cant install some apps or update them.
In the market i get the error while install to SD card.
this issue was not at any app but some.
I Tried recovery from CWM not working.
Clear any Cash Dalvic cache formating sd and external sd card. I get the same error.
I Installed an Original Rom and set Re-Partition but i get the same error with 2.3.6.
I solved my Problem with a pit while flashing 2.3.6 with Odin.
So i used the Original 2.3.6 3 files Version and set the Pit in the Attechmend.
Re-Partition set and the problem was fixed.
After that i installed a custom Kernel with Odin and Installed Omega 1.1 ICS in CWM all my problems are solved.
BUT NOTE YOU LOOSE ALL YOUR DATA
You don't have to loose all your data you just need to back it up properly first
yes but nobody can tell you where the problem come from.
Maybe you backup your problem.
klarmacker said:
yes but nobody can tell you where the problem come from.
Maybe you backup your problem.
Click to expand...
Click to collapse
Whats with the attitude? It doesn't matter what problem you have you never have to lose all your data... It takes 30 mins to set up a phone again from stock to being identical to how it was...
with this issue i reinstalled 2.3.6 and have the same issue. clear you can backup but maybe its not working after that.
there are a lot of people woth the same issue. and wipe didnt help!
http://forum.xda-developers.com/showthread.php?t=1184432
when you dont have this issue its hard to explain.
Unnecessary post. Deleted.
I have had this problem with any ICS ROM I installed on my SGS II. I thought of simply unmounting the SD Card, try installing the Application or an Update for the Application, it always worked. Yes it does sound like there is too much to do each time you try installing a new app which will fail due to the mounted SD Card. But if the problem is unknown, and flashing a file to solve 1 problems breaks other two functions is a bigger and bitter problem, might as well try this simple solution.
Good Luck
For me it isn't the "sd-install" problem that occoured with cf-root since ICS 4.0.3 XXLPB.
But maybe it's one of the things that caused the problem.
Flashing back gingerbread, even a 5 part FW did NOT solve the problem, so i have a bad feeling about this...
First i thought the file "vold.stab" in folder "etc" that is responsible for the mounting, is just messed up.
But this file SHOULD be overwritten when flashing a 5 part FW... or not?
So i think my hardware is damaged...
But i never had any failure while flashing... the problem just happened suddenly...
Just unmount sd card and install
Sent from my GT-I9100 using XDA App
Please read my previous 2 posts. It's not this problem.
The last resort to force the phone to use the internal card again should be to flash a 5 part official FW while having no external card inserted. But even after that procedure it still don't recognizes the internal card for apps...
It uses the external only. When having no external inserted, i can install apps only to phone storage. It's similiar to the known ICS Beta problem, but with a card swap in addition. And it's permanent. Flashing the Gingerbread FW that was on my phone when i bought it also didn't fix the problem.
Normally it's like this:
Phone storage, about 2GB, path: /mnt, for apps
Internal SD, 11.5GB, path: /mnt/sdcard, for apps and data
External SD, card size, path: /mnt/sdcard/external_sd, for data only
For me it's like this now:
Phone storage, about 2GB, path: /mnt, for apps
Internal SD, 11.5GB, path: /mnt/sdcard, FOR DATA ONLY
External SD, card size, path: /mnt/sdcard/external_sd, FOR APPS AND DATA
It just happened suddenly about a week ago. And i got several problems related to this.
Sorry. I was in a hurry and Didnt read the post.
Sent from my GT-I9100 using XDA App

External SDCard problem

Copied a couple of GB of photos to my External SDCard.Rebooted phone, nothing showed up,but all videos and music that were on the card were still showing in Video Player,Gallery and Music Player.So I unmounted the card via settings ,remounted .now nothing shows up at all.
If I browse through Root Explorer I can see all my media,and when I look in Settings/Storage the card shows up.
I thought perhaps it was the card(only bought last week) could be the problem, so I stuck my old MicroSD card in which has some media on it, same thing.Any ideas?
Should have said.When I take a photo it is stored on the micro SD card.That works OK
Is it just teh gallery that causes an issue?
If so try what this guy suggests here to do a rescan of the media:
http://forum.xda-developers.com/showpost.php?p=27787690&postcount=3
No, nothing shows up.No videos, no music and no photos
I decided to reset the phone (from Settings) .Set it up again and all seems well again
Today I added some more albums to my external SDCard.Again, after doing so,none of the new mp3s showed up.Removed SDCard, and like before, NOTHING on the SDCard shows up.So I thought I would do what I did last time and wipe the phone.This time though it didn't do the trick,and nothing is showing up.Even reinstalled the original stock ROM,still nothing.
Have tried with a couple of different cards with the same outcome, nothing on SDCard appearing on phone(I can see the card in My Files and browse all the individual files OK).
Assuming there is something wrong with the phone , I guess all I can do is return to store, however I did unlock the phone using Voodoo Unlocker.Can this be reversed?
Can anybody help??
Either with the SDCard problem or know whether the Voodoo Unlock is reversible??
TIA
This problem has resurfaced.Installed Omega 8.1 Rom .Opened Music Player., nothing there.Same for Gallery and Video Player.
The thing is I downloaded PowerAmp,added the folder that has my music in and it works fine. Open QuickPic and all my pictures are shown, as are my videos which I can play in Video Player.
I can transfer a song to my internal memory, it shows up. Transfer it back to extSDCard, it disappears.
After flashing a stock ROM the problem is still happening.
The strange thing is ,the phone recognises there is an external card.When I open the camera app, I get the pop up asking me if I want to store my photos on the sdcard.I do, and it works fineand any picture I take on the phone shows in Gallery).It just seems to be a problem with any media.Its doing my head in.
Please save me from having to go buy an iPhone4s, because as boring as it may be, it does,as they say "just work"
This sounds software-related to me. Have you tried flashing a stock ROM and testing without installing any applications to the device? It's possible that one of the apps you have installed is causing some sort of problem.
It is still possible that the external SD card has a fault though. Have you tried a different one? Additionally, why are you using the external card rather than the internal memory?
All roms for me never find video or mp3 on external sd card .
Notable that Kies places Video in DCIM/Camera folder if you ask it to transfer filers to ext sd card and likewise music on ext card is media folder .
jje
yes, tried 3 sdcards.
Have 10GB of music. 2GB of photos. So I need to use the external SDCard ,as I would already be out of room.
This has worked fine.The last week or so there has been no problem.I have been flashing ROMS, adding media to SDCard with no issue.
How about apps? Have you tried doing this with no other applications installed?
I havent, but I am going to do a full wipe flash again without installing any apps.
saldawop said:
I havent, but I am going to do a full wipe flash again without installing any apps.
Click to expand...
Click to collapse
If you do that and it works ok, just install one app at a time until you find the culprit. Then uninstall it and email the developer!
JJEgan said:
All roms for me never find video or mp3 on external sd card .
Notable that Kies places Video in DCIM/Camera folder if you ask it to transfer filers to ext sd card and likewise music on ext card is media folder .
jje
Click to expand...
Click to collapse
Well that cant be right can it. There surely would be little point in having an external SDCard in that case.You cant put apps on it, you cant put music or video on it? (well not if you want to use stock apps)
Well, that didnt work.Fresh install of ROM, no apps installed. No music/Photos.
So thats stock ROM, Omega 7.1 (last known working with that ROM) and Omega 8.1 flashed probably half a dozen times over the last 24+ hours.
The only music and vid that appear are the Samsung installed demo ones.
saldawop said:
Well, that didnt work.Fresh install of ROM, no apps installed. No music/Photos.
So thats stock ROM, Omega 7.1 (last known working with that ROM) and Omega 8.1 flashed probably half a dozen times over the last 24+ hours.
The only music and vid that appear are the Samsung installed demo ones.
Click to expand...
Click to collapse
Weird. I have music and media stored on my external SD card, and everything reads and functions fine (on Wanamlite using Ninphetamin3).
Have you tried changing kernels?
anthropolyte said:
Weird. I have music and media stored on my external SD card, and everything reads and functions fine (on Wanamlite using Ninphetamin3).
Have you tried changing kernels?
Click to expand...
Click to collapse
No I havent.If it is something I should try I will have to have a read up. I have only rooted and flashed ROMs, never changed Kernels.
Edit:
I have used drag & drop when phone is connected to PC, I have used a card reader.Card has been formatted in the phone, in the card reader.
I have used Easy Phone Sync ,just tried Kies and that syncs fine to the external card.
It surely must be a software problem.
saldawop said:
No I havent.If it is something I should try I will have to have a read up. I have only rooted and flashed ROMs, never changed Kernels.
Edit:
I have used drag & drop when phone is connected to PC, I have used a card reader.Card has been formatted in the phone, in the card reader.
I have used Easy Phone Sync ,just tried Kies and that syncs fine to the external card.
It surely must be a software problem.
Click to expand...
Click to collapse
Definitely try flashing a new kernel - have a look through the dev sections.
It's worth reformatting the sdcard in the phone as well, using the phone software to do it - that should eliminate any weird permissions-related problems.

[Q] Music apps can't read from SDCard

Hi guys,
I've been frustrated with this issue for a while. By using any kind of file manager, I can see my sd card (under /storage/sdcard1). Can copy file to and from. The same goes when I connect the phone to my PC. But when I try to read music from the sd card, it seems that non of the music apps can see the SD. The same goes with the gallery, can't see any pics from the SD. Tried to clear data from media service but still no luck.
I am using RR Rom, before when I used GB, didn't have any problem.
Any ideas?
Thanks in advance!!!
zvikam said:
Hi guys,
I've been frustrated with this issue for a while. By using any kind of file manager, I can see my sd card (under /storage/sdcard1). Can copy file to and from. The same goes when I connect the phone to my PC. But when I try to read music from the sd card, it seems that non of the music apps can see the SD. The same goes with the gallery, can't see any pics from the SD. Tried to clear data from media service but still no luck.
I am using RR Rom, before when I used GB, didn't have any problem.
Any ideas?
Thanks in advance!!!
Click to expand...
Click to collapse
use 'Rescan media' app from store's to rescan ur media
also delete Data/cache of Music,gallery apps then reboot and see

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