[Q] Bluetooth disconnecting - Motorola Photon 4G

I enjoy listening to my podcast's all day long. However, my bluetooth disconnects without warning nor is it predictable. The bluetooth indicator is lit blue as if is connected. Also, in settings, there is no sign of it being disconnected. The only way to get my bluetooth to reconnect is to toggle my bluetooth off and then on again.
I tried to replicate the issue at the Best Buy where i bought the phone, but had no luck getting this to happen. Best Buy replaced the phone only to find out that i still have the same issue.
I typically use Dogcatcher for podcasts. Uninstalled it and started using Stitcher. Unfortunately still getting this issue. Even went as far as buying a different brand of stereo bluetooth headset.
Any one have any ideas?

Sorry, no idea. Try posting in the Motorola Owner's Forum and see if the Moto techs can shed some light on it.
Just for reference....I use a Blueant Q1 headset and Motorola S10HD headphones and no issues with disconnects, at least with music or audiobooks.

I was actually going to post something about this but haven't got around to it. Mine disconnects all the time, I have to shut off/on and then it will reconnect. It sucks. Also, when I put my phone in my pocket when I'm on my phone I get some very crappy sounds through my BT. I mean, its like 3 ft away max, through cloth, why would that matter? Is the BT radio on this phone really that bad? Anyone else having similar issues?
I remember this happening with my first phone but I thought it was my earpiece. I have upgraded my earpiece, still doing the same thing and has gotten worse lately. But the other thing is that I can walk pretty far away 30-40 feet before she disconnects, in my house around walls and such, so I don't get it.
-DJ

I'm having the same bluetooth sound issues as you DJ, except I don't hafta have the phone in my pocket. If I put the phone to my other ear I can hear the caller thru the headset & it stutters in the bluetooth.
Sent from my MB855 using XDA Premium App

CCallahan said:
Sorry, no idea. Try posting in the Motorola Owner's Forum and see if the Moto techs can shed some light on it.
Just for reference....I use a Blueant Q1 headset and Motorola S10HD headphones and no issues with disconnects, at least with music or audiobooks.
Click to expand...
Click to collapse
I'll give Moto techs a try. Otherwise, its too difficult to replicate the problem at the Sprint Store. All they do is wipe the phone and hand it back to me which is not acceptable. Especially when i explain to them that i have tried this with no improvement.
Thanks guys for your input.

This used to happen with my EVO as well so I wasn't shocked when it happens with the photon from time to time. What happens is that the media connection gets lost while the headset is still connected to the phone audio. I use a Jawbone ICON and ERA and it happens with both. I listen through my headsets all day every day so I'm pretty used to it. Usually if I un-pair and re-pair the headset it solves it for a while. Just make sure the headset says its connected to both phone and media audio.Hopefully it will be corrected through an update soon. I'm sure they have a long list of stuff to repair...

I have the same BT audio disconnects as others while I was listening to stream music, very frustrasting, I had the phone swapped due to other issue, but this still happened very randomly. Infact, as the other poster said above, BT audio disconnects also happened to my previous HTC phones(Diamond, EVO 4G & EVO 3D)as well.

im having same issue with blue parrot headset

glad to know I aint the only one with this problem, hopefully a fix is in the works

I have a Plantronics Voyager Pro+ and my Photon practically refuses to play my visual voicemails through it. When I attempt to play a voicemail, the scrub bar runs through it in like 1 second even though the voicemail may be 2 minutes long and no sound is heard through the BT. If I then disconnect and reconnect the BT, the message(s) will play properly for a short time. So most times, I either disconnect BT to play my messages through the speakerphone or earpiece or I dial into my voicemail with my BT. Overall, it is a frustrating situation. However, I guess things could be worse.

I have a similar issue with Bluetooth for HID devices (mouse / keyboard). I have the webtop hdmi hack in place. I haven't tested this with the latest ota yet.
Sent from my MB855 using Tapatalk

I have a blue ant q2, and t1 with this issue, which also manifested itself in my EVO 4G

Disconnect from car handsfree
Looks like I have same issue,if I am in my car and talking over car bluetooth build-in system it will disconnect after some time, need to toggle bluetooth button on phone screen to send it back. I never had this problem with Epic4g before. I am in battery safe mode is it possible that after awile phone think that it can shutdown bluetooth. I am rooted but using battery mode without ant 3rd party app. Also can someone post link to related Motorola tech forum described above gor Photon 4G?

edlex said:
This used to happen with my EVO as well so I wasn't shocked when it happens with the photon from time to time. What happens is that the media connection gets lost while the headset is still connected to the phone audio. I use a Jawbone ICON and ERA and it happens with both. I listen through my headsets all day every day so I'm pretty used to it. Usually if I un-pair and re-pair the headset it solves it for a while. Just make sure the headset says its connected to both phone and media audio.Hopefully it will be corrected through an update soon. I'm sure they have a long list of stuff to repair...
Click to expand...
Click to collapse
I agree with this statement for sure.

After doing some searching, I found this thread.. I'm having the same issue with a photon I picked up acouple of weeks ago. I'm running stock root. Is there a fix for this, or is a custom rom a way to fix it?
Thanks

Hi, I am also having same problem, bluetooth disconnects automatically so no file transfer and also when i use wired headfone to listen songs and when i put fone in my pants pockets, it stops the music and give me blutooth option for voice commands
sont know how to FIX this
goaliemn said:
After doing some searching, I found this thread.. I'm having the same issue with a photon I picked up acouple of weeks ago. I'm running stock root. Is there a fix for this, or is a custom rom a way to fix it?
Thanks
Click to expand...
Click to collapse

Related

Bluetooth Issues

I have just recently gotten a rezound about 3 weeks ago and I have noticed issues with my bluetooth. Not all, but most people I talk to on the other end say my voice is muffled and has lots of static. I can't figure out how to remove it. I've attempted turning everything off (wifi, gps,4g) and the static is still there. I've read about some people having issues on vzw site and HTCs site but haven't seen it mentioned anywhere here. I'm am running the latest ICS leak, which has nothing to do with it because the phone did it before I updated the firmware. This is all on a Plantronics M100 that worked flawlessly with my Dinc. If I can't resolve this I may have to return this phone for something else because I HAVE to have a working bluetooth. If anyone has a bluetooth that works great let me know and ill try it to see if I can get one that works. Who knows maybe this bluetooth doesn't like this phone. Anyways, thanks in advance...
Sent from my ADR6425LVW using Tapatalk 2
I know what you are talking about. I use a samsung hm3500 for videos and audio because it supports A2DP. But it is also just a Bluetooth headset. Probably the coolest one I have found. Great for watching videos without headphones.
(Sorry that was me babbling)
Anyway, yes I have the same issue with the HM3500. People tell me my voice sounds muffled, but when I switch to the phone mic, it sounds much better. I assume it is just a low quality headset? I only paid #10 for it.
I use a jawbone era. It works the same on this phone as it does on my dinc and my charge.
I mean.. I MIGHT be the phone. Call and get a replacement, if its still a problem then get something else I guess.
The best thing to do to check it, is to call yourself and leave yourself a voicemail. Talk with the headset, turn it off and talk with out it. Go back and forth s few Times.
Repeat with the dinc.. compare the quality yourself. It has been my experience that other people are bad at accurately describing problems.
Sent from my ADR6425LVW using XDA
Quick troubleshooting
I have had occasional problems too on my phone, but the wife's does not.
Check how you hold the phone. There is a mic hole on the bottom edge you do not want to cover with a finger, I did. Take off the back cover and check that the mic hole is open, not clogged.
Does the audio input accessed by the keyboard (for voice recognition text input) hear you and work well? If that does not, the phone isn't picking up your voice. You could also try making a voice recording and playing it back to check the quality.
Try a bluetooth headset or car radio handsfree. If those work fine then the problem is likely with the phone/mic. That will involve a replacement.
Ill try the voicemail thing. The problem is with my bluetooth not the phone mic itself. When I switch to that people say I sound much better. I have tried several different ways of holding it with all the same result. I made several phone calls last night and some were land lines. My wife said one time I sounded staticky and the rest of the time it was better. Other calls I made the other people said static as well. I don't know what would cause it to be intermittent like this.
Sent from my ADR6425LVW using Tapatalk 2
Bluetooth
I would try a different bluetooth set. I use mine with a bluetooth motor cycle helmet head set and it works just fine. Also with a Motorola stereo set sounds good to.
Ok really starting to get pissed at this Rezound. Got another headset to try and....same results. Callers on the other end say I sound extremely loud like my mouth is right on the bluetooth and the audio is very muddled. Why is this all the sudden a problem??? My other bluetooth worked great with my original incredible. If I can get this resolved I'm ditching this phone and getting something else because I NEED bluetooth. Someone please tell me a headset that works for theirs and I will try that one!
Sent from my ADR6425LVW using Tapatalk 2

[Q] Bluetooth Problem

Hi I am hoping one of you can help or offer some advice. My EVO lte will not keep a pairing with my Parrot CK3100 car kit. It paired one time but will not pair again until I delete it and start over. I am in my car all day long and have never had this issue with previous phonesl Any thoughts? thanks in advance
I am having a similar problem with mine connecting to my car. It will connect and it will show it is connected but it won't route calls through the bluetooth until about a minute into the call. It also seems it will pop the connection in and out.
With my old evo it would connect almost immediately in the can and the bluetooth would ring before I even heard my phone ring.
For what it's worth:
I had problems maintaining a connection with my car (BMW 335i). It paired fine, just wouldn't keep a steady connection. I ended up deleting the pairing on both the car and the phone, re-paired but did not allow the car to share the contact list, as it asked to do during the pairing process.
The connection has been solid, however I'm at this point unable to send the contact list to the car.
I reported it to HTC CS, they are aware of it, and seemed to indicate they are going to have an update available at some point. I understand the One X variant also has some Bluetooth issues.
Something may definitely be up with this. I can't get my Evo to pair with anything! My desktop, laptop, tablet, Jaybird headphones or the Ford Sync in my Taurus. My EVO 3D & E4GT paired with no problems. I'm just glad to see that its not just my phone with the problem.
Sent from my EVO using Tapatalk 2
Same thing here. I have it connect to the bluetooth in my 12 Chevy Cruze (Just for my phone calls)and then to a bluetooth reciever i purchased to play my music.
When i connect the two of them my phone connection keeps dropping and then reconnects, causing my music to hiccup while disconnecting.
so right now i deleted my phone connection so i can play my music hiccup free.
When i had my HTC EVO 3D i had no problems connecting the both of them?
HTC please fix...............
So far I have not experienced this issue. I've had my phone since Monday and every morning I go to work I Bluetooth my phone to the Big Jambox and it works.
Sent from my EVO LITE
Sephirothvfc said:
So far I have not experienced this issue. I've had my phone since Monday and every morning I go to work I Bluetooth my phone to the Big Jambox and it works.
Sent from my EVO LITE
Click to expand...
Click to collapse
Hopefully this is good news for me owning a their Bluetooth
Sent from my PG86100 using xda premium
FWIW i was having problems with my phone staying connected to my car (scion tC 2012, stock radio). I fixed it by putting the phone in pair mode, then having the radio search for bluetooths. The popup came up on the phone (vs having the phone connect to the radio) and its been SOLID ever since. ALMOST as good as my hp touchpad running webos... almost....
No problem here connecting to my Rosen navigation on my Honda pilot. No drop calls and music is clear
Sent from my EVO 4g Lte
For the BMW owner, you might want to consider downloading and installing the update from BMW, if your car supports the update: http://www.bmw.com/com/en/owners/na...ooth_software_update_vin.jsp?region=&country=
jbhorner said:
For the BMW owner, you might want to consider downloading and installing the update from BMW, if your car supports the update:
Click to expand...
Click to collapse
Thanks, I was aware BMW had the capability, however "This offer is available for selected vehicles manufactured after March 2010." and mine is a 2009 model.
Missed it by that much
As much as it makes perfectly good sense to me to purchase a new automobile so my cell phone will work with it, I'm not sure that line of thinking will find much acceptance with the Department of Finance and War (aka, my lovely wife)
Appreciate your interest in helping with my Bluetooth issue, though...
I'm unable to hold a conversation for longer than 30 seconds when making and receiving calls in my 06 325i. Sometimes there's a loud high pitched sound that goes off and the call connection still seems to be live, but I can no longer hear the other person, which forces me to hang up. At other times, the call quality is choppy, like I'm traveling through a tunnel every 2 seconds, and eventually the other party on the line, or myself, hangs up. I've never had this problem with any other phones (Palm Treo 755p, EVO 4G and EVO 3D).
Is anyone else experiencing this problem? I think it might be specific to the BMW car model and year. Thanks
For grin's try shutting Off WIFI while connected to the car.
I'm finding there are conflicts between Bluetooth and WIFI.
mswlogo said:
For grin's try shutting Off WIFI while connected to the car.
I'm finding there are conflicts between Bluetooth and WIFI.
Click to expand...
Click to collapse
Confirmed! Turning off WiFi "fixes" the problem. This "phone" has a below average antenna, slow 3g speeds, and conflicting bluetooth/WiFi signals (all confirmed by numerous users). Sprint and HTC really need to come up with a solution to all these problems.
Here's a fun one: Just picked up my Evo LTE today.
I tried connecting it to my car stereo tonight.
The stereo sees the phone and pairs with it. Right after they pair i get "com.android.phone as stopped unexpectedly." on the phone and then bluetooth disconnects and my cell connection disconnect for a few seconds.
The stereo is a Kenwood Excelon KDC-X995
Since i've owned the stereo i have connected my OG Evo, an Evo Shift, Nexus S 4G and a Photon 4G all without any issues.
I'm gonna play with it a little more and see if i can get it to pair. So far it's the only issue i've come across.
Edit: My phone is stock / rooted
Edit 2: Was just out experimenting. The phone seems to crash when it syncs the contacts list to the stereo. If I hit "cancel" on the phone when it asks to sync it pairs just fine and the phone doesn't crash.
Also made a 7 minute phone call and it didn't disconnect on me.
My wife's EVO LTE would consistently disconnect from her Rav4's Bluetooth after a minute or two.
This is a deal-breaker. I tried to take the phone back a day after purchasing and the Sprint store mgr wouldn't waive the restocking fee. I explained systemic issue and merchantability laws but no dice.
Sorry for the mini rant but Sprint sucks.
Sent from my HTC Vivid using TapaTalk

Bluetooth Noise/Static

Hi all,
Since I got my S3, I've been connecting it to my car's built-in bluetooth headset for music and for phone calls, and it's been working flawlessly.
Anyway, about 2 weeks ago it started making weird noise when I'm trying to call someone. At first I thought it's a connection issue, I hang up and call again, and it works fine. But at the moment, it happens all of a sudden during phone calls.
The issue is that the phone itself is still working earpiece and mic even while the bluetooth headset is connected and the bluetooth headset green button is ON. Which creates an audio loop and makes all the static and noise.
I've read that people started getting this after the JB update, with me it happened so slowly, I'm not rooted to try ICS back again. However, I tried to diagnose by connecting my old XPERIA arc to the car and my GS3 to another bluetooth headset. Same problem with the other headset, while the arc and the car work perfectly together.
I also tried to disable NFC and even removed the NFC sticker from the car completely....still the same problem.
Any idea how to fix this, or even bring it up to samsung to try to fix in the next update?
bond_1982 said:
Hi all,
Since I got my S3, I've been connecting it to my car's built-in bluetooth headset for music and for phone calls, and it's been working flawlessly.
Anyway, about 2 weeks ago it started making weird noise when I'm trying to call someone. At first I thought it's a connection issue, I hang up and call again, and it works fine. But at the moment, it happens all of a sudden during phone calls.
The issue is that the phone itself is still working earpiece and mic even while the bluetooth headset is connected and the bluetooth headset green button is ON. Which creates an audio loop and makes all the static and noise.
I've read that people started getting this after the JB update, with me it happened so slowly, I'm not rooted to try ICS back again. However, I tried to diagnose by connecting my old XPERIA arc to the car and my GS3 to another bluetooth headset. Same problem with the other headset, while the arc and the car work perfectly together.
I also tried to disable NFC and even removed the NFC sticker from the car completely....still the same problem.
Any idea how to fix this, or even bring it up to samsung to try to fix in the next update?
Click to expand...
Click to collapse
I had a similar issue when connected to my friends bose. Ended up with noise coming through, it might just be bluetooth, can be a bit funny at times.
Car bluetooth audio feedback
Helo,
I'm trying to revive this thread... I have also problems with audio feedback from my original embedded bluetooth car kit.
have a Toyota Avensis and I get a terrible feedback noise when making out calls from my phone.
I tried playing with many settings, like noise reduction etc', but none helped.
All this started since I updated to Android 4.1.X (from 4.0.4). At 4.0.4 there is no problems at all.
I see that it takes a while to the phone to actually dial. From the time that I push the call button to the actual dialing, the microphone is active and is directly feeding the audio system, which results in this annoying audio feedback.
In my mind, the microphone should be muted till the call is made... but it is on. When I wear a BT earpiece, there is no problem since there is no audio feedback path from the mic to the earpiece. but when hooked with the CAR kit there is a direct audio path between the mic and loudspeaker.
I'm sure I'm not the only one suffering from this problem. please post here if you suffered such problems.
Please post if you managed to solve the problem.
I am currently running with the latest 4.1.2 update - same frustrating problem.
no solution for feedback noise....anywhere
It seems to be a mystery. I've checked a number of forum posts with this problem and absolutely no solution. I also suddenly began experiencing this problem in my car's hands free blutooth system. Sometimes it happens, other times not. I usually switch the phone to headset then back again to make it stop. But it's becoming more frequent and the headset switch seems to be lasting for a short perios before it starts again. I've seen posts mentioning grounding issues and others that say it's normal because of the car speakers (like putting a microphone close to a speaker). This is NOT normal. I have never experienced this with a hands free system and a phone. Also, the fact that I have been using this for some months with no problem. I did however notice that when I am not using the hands free and I put my s3 on speakerphone, it sometimes switches back to headset for no reason at all. If anyone has found a solution please post it because right now in the interverse...there is none. Will do the same if I don't crush this s3 for being so annoying while in the car first.
Loud static noise
h_bear said:
It seems to be a mystery. I've checked a number of forum posts with this problem and absolutely no solution. I also suddenly began experiencing this problem in my car's hands free blutooth system. Sometimes it happens, other times not. I usually switch the phone to headset then back again to make it stop. But it's becoming more frequent and the headset switch seems to be lasting for a short perios before it starts again. I've seen posts mentioning grounding issues and others that say it's normal because of the car speakers (like putting a microphone close to a speaker). This is NOT normal. I have never experienced this with a hands free system and a phone. Also, the fact that I have been using this for some months with no problem. I did however notice that when I am not using the hands free and I put my s3 on speakerphone, it sometimes switches back to headset for no reason at all. If anyone has found a solution please post it because right now in the interverse...there is none. Will do the same if I don't crush this s3 for being so annoying while in the car first.
Click to expand...
Click to collapse
I've been going nuts with a similar problem and it started happening after the 4.1.2 update as well. When I make a call I sometimes get an ear shattering blast of static for about 1 or 2 seconds just before the call connects. My wife has the same problem and she uses her phone all the time and she's going deaf. We both have Moto's Razr Maxx. Verizon gave he a new phone, it worked phone for about 2 weeks and now it's having problems again. This really sucks and I think we need to buy new phones. If anyone has a solution I would sure like to hear it.

Bluetooth Media Audio Connectivity Issues W/ T-Mobile V10

I really like this phone but can't figure out why LG Phones have so many problems with their Bluetooth Connectivity....
I have a New 2016 Honda which my V10 when I set it up works fine then.... if I leave the car with my phone and then return, the media audio portion of the bluetooth just goes into a endless loop of disconnecting... Phone calls are fine. But media audio only works the first time you go through the whole pairing process then won't work again until you do the whole process over again... When I had the LG G4, it did the exact same thing with my 2012 Hyundai until LG patched it....
Anyone else having issues with the media audio connection with their bluetooth? I've tried all the tricks like toggling stuff on / off, clearing caches, etc. Just hoping to see that it is not a random case of a bad phone but rather a "known" issues
Thanks! :good:
Exact same problem with a 2015 Silverado. Hopefully it gets fixed soon.
Yep
Same here as well.
mahst68 said:
I really like this phone but can't figure out why LG Phones have so many problems with their Bluetooth Connectivity....
I have a New 2016 Honda which my V10 when I set it up works fine then.... if I leave the car with my phone and then return, the media audio portion of the bluetooth just goes into a endless loop of disconnecting... Phone calls are fine. But media audio only works the first time you go through the whole pairing process then won't work again until you do the whole process over again... When I had the LG G4, it did the exact same thing with my 2012 Hyundai until LG patched it....
Anyone else having issues with the media audio connection with their bluetooth? I've tried all the tricks like toggling stuff on / off, clearing caches, etc. Just hoping to see that it is not a random case of a bad phone but rather a "known" issues
Thanks! :good:
Click to expand...
Click to collapse
I've got a 2013 Civic SI, works great. Must be a different Hondalink platform in the newer models.
This has been my big complaint so far. Every other phone I have automatically connects to my bt receiver when I get in the car, but I have to physically connect with the V10.
So i made a thread about this a couple days ago then no one replied and of course 3 new threads on it popped up.... anyways im having the same issue with verizon. I just purchased the NEX 4100 and phone calls are fine but audio doesnt work nor does android auto which a HUGE issue for me.... Im thinking about returning it because of this. I called lg today and they of course brushed it off onto pioneer which i will call tomorrow. What do you guys think should i get a different phone? I was also thinking of returning it next week and still getting the promo stuff then buying it again on black friday for a better deal? Are these issues normally patched quickly or should i not bother holding onto a phone that doesnt work with my new $1500 sound system that i intentionally got for android auto....
mahst68 said:
I really like this phone but can't figure out why LG Phones have so many problems with their Bluetooth Connectivity....
I have a New 2016 Honda which my V10 when I set it up works fine then.... if I leave the car with my phone and then return, the media audio portion of the bluetooth just goes into a endless loop of disconnecting... Phone calls are fine. But media audio only works the first time you go through the whole pairing process then won't work again until you do the whole process over again... When I had the LG G4, it did the exact same thing with my 2012 Hyundai until LG patched it....
Anyone else having issues with the media audio connection with their bluetooth? I've tried all the tricks like toggling stuff on / off, clearing caches, etc. Just hoping to see that it is not a random case of a bad phone but rather a "known" issues
Thanks! :good:
Click to expand...
Click to collapse
I have a 2015 Accord EX-L. Have not had this problem. Not yet anyway.
However as I mentioned in another thread, the V10 does not continuously update the signal strength meter on the car dashboard. Only when the V10's screen is lit. After it goes out, you can drive through deadspots and think you have 5 bars of signal. Until you press the power button which then updates the display in the car. Since I had the HTC One M9 up until this past Friday, I can tell you that it definitely kept the signal strength meter in the car up to date continuously.
Have a 2015 Chevy SS.. Had a situation where there was no bluetooth audio with the mylink system in the car. Happened once.. Has worked reliably ever since.
Luckily for me on my Subaru system the phone has always connected properly at startup. But the audio regularly skips when playing... not jut on my car, but on my bluetooth headphones I have as well, same thing with skipping issues. On occasion my car's audio will get completely disconnected while I'm driving as well, very annoying.
Used my car's audio and bluetooth headphones with my S6 and had zero issues with them. Must be V10 issues. Hopefully a 6.0 update fixes the problems, otherwise I'm trading in again.
I'm having similar issues, 2014 Kia Optima Hybrid, streaming Spotify via Bluetooth incoming calls don't stop the Spotify music automatically and the person on the other end cannot be heard. I'm coming from the Note 4 and it never had this issue. Any recommendations?
I've got a 2015 VW Jetta TDI manual and this is the first phone I've had that works properly. I've got the LG Tone Pro headphones too, and when I shut the car off it goes to headphones almost immediately. Vice versa too, and this is the only phone I've had that video syncs with audio or is maybe 1ms off.
My thinking is it must be different bt link platforms in the car, but we should all be on BT 4.0 by now. Sorry that it's not working properly for you guys. Keep complaining until they fix it. Customer satisfaction is their goal.
My 2013 Chevy cruze works perfect. Not any issues what so ever
Sent from my LG-H901 using Tapatalk
My problem on dodge durango audio delay its annoying any body having this issue
Sent from my LG-H901 using Tapatalk
I was thinking of picking up a v10 but this thread makes me hesitate for now. I have a 2014 Honda CRV, and Bluetooth music in the car is very important to me. I hope this gets fixed for us all
Sent from my HTC One M9 using Tapatalk
I'm having problems connecting to my 2015 GMC Sierra (GMC Intellilink). I can connect, connect automatically, make and receive phone calls, but the bluetooth audio for music DOES NOT WORK. Most of the time, when I try to play a song via google play music or Deezer, the head unit in my truck immediately goes BLACK for about 10 seconds, I hear a whirrr of an internal fan, and it starts back up disconnected from the phone. The phone is causing the head unit to fail & restart. Sometimes it doesn't restart. It'll show the progress bar of the music, as well as on my phone. I can pause, play, next song, etc. but NO AUDIO comes out. It's just dead silent.
I actually have my truck in the shop right this second to see if they can upgrade the software in the head unit, or figure it out. I'm sure they're going to tell me I'm S.O.L. I really don't want to have to return this phone. It's perfect, aside from that 1 issue, but I didn't buy a brand new vehicle to be plugging my phone into a headphone jack like a knuckledragger
It turns out the Bluetooth seems to work fine in my 2014 Honda with Hands Free Link. It takes maybe 10-15 seconds longer than my previous phones to auto- connect when I start the car, but it does it. Music sounds on par.
Bluetooth
mahst68 said:
I really like this phone but can't figure out why LG Phones have so many problems with their Bluetooth Connectivity....
I have a New 2016 Honda which my V10 when I set it up works fine then.... if I leave the car with my phone and then return, the media audio portion of the bluetooth just goes into a endless loop of disconnecting... Phone calls are fine. But media audio only works the first time you go through the whole pairing process then won't work again until you do the whole process over again... When I had the LG G4, it did the exact same thing with my 2012 Hyundai until LG patched it....
Anyone else having issues with the media audio connection with their bluetooth? I've tried all the tricks like toggling stuff on / off, clearing caches, etc. Just hoping to see that it is not a random case of a bad phone but rather a "known" issues
Thanks! :good:
Click to expand...
Click to collapse
Same issue with my V10 in a 2013 FR-S. Between the Bluetooth and Fingerprint scanner issues I'm returning this Flag****...I mean Flagship phone.
There seems to be an issue with auto A2DP bluetooth connectivity even if Bluetooth is connected.
After I connect with bluetooth: Oftentimes, I will have to choose the "Chromecast share" app logo on apps and explicitly choose to "connect to a2dp device" - for 8tracks and youtube for example. For apps that don't have that "share" button, I will have to play out of phone speakers first, than go in to the bluetooth details section while connected via bluetooth already, select configure for the bluetooth connected device....than uncheck and check the "Media Audio" box.;The media will than usually switch to play through bluetooth device.
Clunky workaround. I've had to do this with nexus devices too and it seems to be an issue with android OS a2dp audio routing. I believe the blame is with Android versus LG. If a2dp worked on Samsung, it's bc Samsung patched the hole in android.
Have a VW Passat 2013.Was now problem with Bluetooth connection until yesterday. Have a V10 for a week, but yesterday it was looping in connection and unable to connect back did everything what you guys did ,no luck .Very disappointing
I have this issue and it's on every bluetooth device I connect to. I literally had to put the phone less than 2 feet from my head to listen to music... Hope a fix comes out soon

Anybody having Bluetooth issues with the G5?

So I've had my G5 less than a week now and really like the phone. But I'm starting to notice some Bluetooth issues. I have an unreasonable number of Bluetooth earpieces and headsets, and have started noticing problems with all of them with the new phone. From very poor sound quality to the connection being dropped while the phone is in my hand or my pocket. I've had the headsets a long time, the phone is the new variable in the equation. And I'm having some degree of trouble with all my headsets, which leads me to believe there's a phone issue. Anybody else experiencing anything like this? Not sure if it might be a defective phone, or if it's a G5 problem. Anybody?
I don't have any of those issues, sound quality shouldn't be the bluetooth issue.
The only issue I have is the range. covering the phone with a hand in a pocket might make the headphones stutter.
Some people are experiencing those types of issues if a factory reset doesn't solve it i suggest you get it exchanged for a new one i for one am not experiencing any of the launch issues
Sent from my LG-H820 using XDA-Developers mobile app
Perhaps "sound quality" was a poor choice of words on my part. I start getting a garbled 'sproingey' (sorry, don't know how to explain it better) condition, where I actually had to take it off Bluetooth, as I couldn't carry on a conversation. Never had any such problems with my G2 with same headsets, so this is all new. I hate to think I need to do a hard reset on a phone I've had less than a week to resolve such a problem. I hope being a relatively early adopter hasn't set me up for a pack of teething problems. So you say others have been experiencing similar problems?
Dangerous Dave said:
Perhaps "sound quality" was a poor choice of words on my part. I start getting a garbled 'sproingey' (sorry, don't know how to explain it better) condition, where I actually had to take it off Bluetooth, as I couldn't carry on a conversation. Never had any such problems with my G2 with same headsets, so this is all new. I hate to think I need to do a hard reset on a phone I've had less than a week to resolve such a problem. I hope being a relatively early adopter hasn't set me up for a pack of teething problems. So you say others have been experiencing similar problems?
Click to expand...
Click to collapse
Yeah some have had reported problems with the Bluetooth audio being garbled or the headphone jack crackling, i haven't experienced any of the issues so far, this launch has been riddled with faulty devices it seems, there is even a thread on reditt that shows stuff to check before walking out the store
Sent from my LG-H820 using XDA-Developers mobile app
bolillo said:
Yeah some have had reported problems with the Bluetooth audio being garbled or the headphone jack crackling, i haven't experienced any of the issues so far, this launch has been riddled with faulty devices it seems, there is even a thread on reditt that shows stuff to check before walking out the store
Click to expand...
Click to collapse
That's what I like to call a good sign of a bad sign.
I have the problem, that sometimes/often the when the phone connects to my crar radio, it only connects as phone and is not able to stream music. When I disconnect and connect again, everythings fine.
Strange
The issue I'm having is with my Tracks AIR headphones. I have to unpair them and repair them every time I connect them. And usually every three or four days I have to reboot my Moto 360 to get it to reconnect to my G5. Did not have any of these problems on my s6e. It's a pain in the ass more than anything, not enough for me to take the phone back.
I have an ATT G5 from launch day... My jaybird ear buds work just fine and quality is good, and it pairs with my LG sound bar and woofer in my living room with no problems. My sons small Mossy oak BT speaker pairs and sounds just fine also.
Now beyond that I can't comment. I haven't used my ear buds on a call yet bc I don't like talking through them in general lol.
Sent from my LG-H820 using XDA-Developers mobile app
I had issues with my Bluetooth where it suddenly shows "Bluetooth has stopped working." and have to force close it, and it will reactivate the bluetooth. Have no idea what is causing that to happen, other than that no quality issues on my side.
I have lg hbs 730 connection is bad can't be more then 10feet away in straight line never had that issues with g4
Sent from my LGLS992 using XDA-Developers mobile app
LG G5 Bluetooh Issues
My issues are likely the receiver, as my LG G5 will connect to my Nissan Versa Bluetooth (phone only) without issues.
I have a USB Bluetooth dongle with a 3.5mm jack to my Versa AUX jack. My LG G5 will always connect to the USB BT device automatically, just no audio at all. If I have music playing when I attempt to connect, the phone goes silent, but the audio does not get sent over to the BT receiver. So, I must go into Bluetooth settings, disconnect then reconnect that device. This happens every time, and the re-connect method always solves the audio issue.
PITA, but I'm going to purchase another receiver and see if that solves my issues.
Horgul123 said:
I have the problem, that sometimes/often the when the phone connects to my crar radio, it only connects as phone and is not able to stream music. When I disconnect and connect again, everythings fine.
Strange
Click to expand...
Click to collapse
Don't know if this has to do with the phone or with the Android version, seem to have the same with the Nexus 5 (2013) on Android 6.0.1
Sent from my Nexus 5 using XDA-Developers mobile app
Thanks for this info
Gesendet von meinem LG-H850 mit Tapatalk
Dangerous Dave said:
So I've had my G5 less than a week now and really like the phone. But I'm starting to notice some Bluetooth issues. I have an unreasonable number of Bluetooth earpieces and headsets, and have started noticing problems with all of them with the new phone. From very poor sound quality to the connection being dropped while the phone is in my hand or my pocket. I've had the headsets a long time, the phone is the new variable in the equation. And I'm having some degree of trouble with all my headsets, which leads me to believe there's a phone issue. Anybody else experiencing anything like this? Not sure if it might be a defective phone, or if it's a G5 problem. Anybody?
Click to expand...
Click to collapse
Any difference with BT if wifi is on vs off ?
made me think of this thread
http://forum.xda-developers.com/g4/help/wifi-cuts-bluetooth-t3362158
I can't answer that, but it's a moot point now. I took the phone back and had them replace it. No problems so far with the new one, although it's not been thoroughly tested yet with all three of my BT headsets. But so far, so good.
Bluetooth is ok about connection here but not the sound (BOSE Soundlink Soundspeaker). Sometimes, the sound is like leveling up or such... hard to explain, it goes higher (not volume but the notes are higher) and it's very annoying. That's not the first phone who is doing that but my last phone (Xperia Z3 Compact) didn't have this issue at all.
I think I'm having the exact same issues as many here, LG G5 (LG-H3831, only diff I see is the Canadian has lot's of frequencies for LTE-A)
I have a 2008 Versa, Hands Free connects, every time I start the car.
I have a bluetooth dongle for my audio, it connects EVERY time, but I start the car, but no audio. I 'must' always go into Bluetooth settings, disconnect, and reconnect, and press PLAY immediately, else if I wait too long, audio Apps will 'play', just no sound, not on phone, not on Blue-tooth.
This is really irritating, as I have 3 different blue-tooth devices, and all three are the same. If I don't press play/get any audio going right away it'll it'll connect, but no audio until do the disconnect/re-connect. PITA
My issue is phone call volume is so low...
Sent from my LG-H830 using XDA-Developers mobile app
I have a problem with the BT phone audio momentarily being dropped while on a call with my car built in BT. I will lose the call audio and the radio (which shuts off during a call) will come back for 5 or 10 seconds. The call does not drop and the call audio comes back afterward.
I really like the G5. Yesterday was my last day with the Tmo "buyers remorse" so I am having them send me another one. I hate to switch it out because I have none of the build problems some are reporting- no light bleed, audio and audio jack are good, good alignment of phone body with module.
Anyone else have this issue?

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