Android Market Force Close - Droid Eris Q&A, Help & Troubleshooting

I know there are several threads for this, but I can't find the solution.
My wife's Eris won't allow her to use the Market app. It Force Closes every time she opens it. Her phone isn't rooted, and is running stock OTA 2.1. I know if it were rooted, I could DL the apk and use a file manager to open it that way, but her's isn't, and I don't want to fool with doing it - her Eris is a bit temperamental, and I know the minute I mess with it, it will explode.
Is there any way, short of doing a reset, and short of rooting her phone, to get a new market app?

jaitken0308 said:
I know there are several threads for this, but I can't find the solution.
My wife's Eris won't allow her to use the Market app. It Force Closes every time she opens it. Her phone isn't rooted, and is running stock OTA 2.1. I know if it were rooted, I could DL the apk and use a file manager to open it that way, but her's isn't, and I don't want to fool with doing it - her Eris is a bit temperamental, and I know the minute I mess with it, it will explode.
Is there any way, short of doing a reset, and short of rooting her phone, to get a new market app?
Click to expand...
Click to collapse
If you go into (from home) settings->applications->manage applications, choose "Market" - is there a "clear data" button? If there is, try tapping that.
If there is not, is there a "clear cache" button? Try tapping that.
If there is not, or that doesn't help, is there an "uninstall updates" button? If so, does that help?

Uninstalling the update worked! Thanks!

Related

[Q] Question about security

I can't seem to find anything that touches on this, so I thought I'd go ahead and ask.
My girlfriend (who is in another state at the moment for a couple months) is concerned someone has 'hacked' her phone.
As much as I know right now, she had her phone sitting on her desk and it came on, out of sleep, bypassing her pattern lock and started automatically downloading and updating her Maps app. She does not have her phone rooted or modded in anyway, just some additional apps (none that deal with app management) and as far as I know (I have a Samsung Vibrant) there are no 'automatically update' option in any of the menus.
Anyone have any idea? I know this is very little information, but it's all I can grab right now and I had a few minutes.
Thanks in advance for any responses!
jwrichards1982 said:
I can't seem to find anything that touches on this, so I thought I'd go ahead and ask.
My girlfriend (who is in another state at the moment for a couple months) is concerned someone has 'hacked' her phone.
As much as I know right now, she had her phone sitting on her desk and it came on, out of sleep, bypassing her pattern lock and started automatically downloading and updating her Maps app. She does not have her phone rooted or modded in anyway, just some additional apps (none that deal with app management) and as far as I know (I have a Samsung Vibrant) there are no 'automatically update' option in any of the menus.
Anyone have any idea? I know this is very little information, but it's all I can grab right now and I had a few minutes.
Thanks in advance for any responses!
Click to expand...
Click to collapse
Just to be sure, she has an Eris, correct? I only ask because if her Android Phone (since it's not rooted) is not an Eris then it could have Android OS 2.2 (Froyo), and the Android Market for Froyo does have an option (she would've had to toggle it on somehow) to autoupdate individual apps.
If she definitely has a unrooted Eris and therefore running 2.1, it may still be possible that she installed the Market from 2.2 (there are various sources to do so), although it doesn't sound likely from your description. She would be aware if she did that, too.
I would double check to make sure she has the phone set to only install apps through the Market:
Long-press Menu
Settings
Applications
Make sure that "Unknown sources" is unchecked.
I don't know if it would still be possible for a malicious app to be installed with it unchecked, but it should definitely reduce the probability.
I've seen weird things happen on all sorts of electronics/computers/phones so unless something else suspicious happened, or she has good reason to believe someone did something to her phone in person that would allow them to do things to it remotely, then I wouldn't sweat it yet.
I originally used security software on my phone, but I haven't for a long time.
If she wants to be certain nothing has invaded her phone, then she could do a factory reset:
Long-press Menu
Settings
Privacy
Factory data reset
This will erase everything that didn't come with her phone. Without root access, noone could've done anything permanent to it.
When she boots the phone after the reset, and puts her Google email and password in, Google will automatically restore her Contacts and Calendar (takes several minutes if a lot of data), but she would have to either manually reinstall and reconfigure her apps, or use a backup program like Titanium Backup, or My Backup Pro. MBP is much slower but recent versions have gotten faster and overall I've had better success with it than TB, but many people swear by TB so it just depends.
Good luck.

Unable to install/uninstall/update anything!

I'm unable to install/uninstall or update my apps with google play. Uninstalling Google Play updates doesn't work either. Rebooting doesn't help. Reset my phone to factory defaults once, but after a while the problem cropped up again. Not sure if it has anything to do with some of the apps I've installed.
Another issue that maybe connected to the first one is that when i go into an individual app info, it says computing and nothing happens, no info no matter how long I wait.
Issue #3: The developer options are not accessible. When I press the Developer options, I just get a black screen and after a while it says Settings are not responding.
It's safe to say I really hate this phone's guts. I've had nothing but trouble with it. It's slower than molasses, and I've never installed a lot of apps on it, no cracked apps either, just highly rated free apps and paid apps. It does have a great screen. That's all good I can say about this beta phone. I can't wait to upgrade Note 2.
I'm on the stock rom 4.0.4
Any ideas, other than resetting it yet one more time?
Thanks!

[Q] update.appfansworld.com in Chrome browser

I am getting an annoying spam/popup whatever in my Chrome browser. It's very deceiving and I've tried restarting Chrome, the phone, clearing cache but it still pops up all the time. It's from "update.appfansworld.com" and gives me an initial message about memory being low or something. Attached is a screenshot. Anyone know how I can get rid of this?
If this is an app.
Go to settings > application manager
Find the system ui upgrade app and uninstall it.
Is it a popup? If so try an ad blocker. Or figure out what site's giving you this junk.
If your user agent string is reporting as android (in Chrome it is) they can tailor ads to look like "updates".
If you get the "memory slowed" message hit cancel or the back button.
Sent from my Verizon NC5 Galaxy S4 w/ GEL and Xposed
Fixed this problem on my phone by going into the App Info for the Chrome App and Deleting All Data. Just had to resign into Google, and it has not come back so far.
Update.... Went one week with no pop up. Got one again from app fans world. Com again last night. Not the UI one though. This one said my browser crashed, which it hadn't. Spent several hours trying to get it to repeat, but it never did, nor did it today. Just as a final check, I ran Malwarebytes, and found only one instance of malware on my phone, but not thinking it was actually malware. It was the root uninstaller file for Smart Ram Booster Pro. I uninstalled the app anyway as I don't really use it. Will give an update on this in a week or so. Looking online, this is becoming a widespread issue.
jakel1.jf said:
Update.... Went one week with no pop up. Got one again from app fans world. Com again last night. Not the UI one though. This one said my browser crashed, which it hadn't. Spent several hours trying to get it to repeat, but it never did, nor did it today. Just as a final check, I ran Malwarebytes, and found only one instance of malware on my phone, but not thinking it was actually malware. It was the root uninstaller file for Smart Ram Booster Pro. I uninstalled the app anyway as I don't really use it. Will give an update on this in a week or so. Looking online, this is becoming a widespread issue.
Click to expand...
Click to collapse
Yeah I tried deleting data in the chrome browser but that didn't prevent it from coming back. I'll look forward to a solution if you find one.
After clearing the data under app info it stopped for a week for me. It was popping up every other page almost before that. Now, it popped up again just once, and I did a couple weeks worth of browsing in a couple hours after it did, just to see if I could get the pop up again to inspect it better, but it just won't come up again. I don't know if it is gone, or will pop up again sometime later. Weird.
I have been following a guy on the Verizon forum dealing with this. He was going to run his phone in safe mode, and try activating one 3rd party app at a time, using Terminal to see if he could find an app that was causing this. That didn't work though as while in safe mode with no 3rd party apps activated, it still happened. He is now going to reset his phone, reinstalling apps one at a time to see if he can find an app causing it. This will take more than a week though, as he will take time to test chrome for awhile after each app is installed. One thing to note is that the app.fansworld.com site was only created 12.18.14. It could be any app you installed slightly before to any time after that date, or even any update installed then. I am almost thinking it is something to do with Chrome, as I don't install anything except from the Playstore, and only a thing or two that I can remember during that time frame. I am going to both uninstalled all chrome updates, and try a different browser, to see if it still happens. If it does, I am going to factory reset my phone, and see if I can fix it.
jakel1.jf said:
I have been following a guy on the Verizon forum dealing with this. He was going to run his phone in safe mode, and try activating one 3rd party app at a time, using Terminal to see if he could find an app that was causing this. That didn't work though as while in safe mode with no 3rd party apps activated, it still happened. He is now going to reset his phone, reinstalling apps one at a time to see if he can find an app causing it. This will take more than a week though, as he will take time to test chrome for awhile after each app is installed. One thing to note is that the app.fansworld.com site was only created 12.18.14. It could be any app you installed slightly before to any time after that date, or even any update installed then. I am almost thinking it is something to do with Chrome, as I don't install anything except from the Playstore, and only a thing or two that I can remember during that time frame. I am going to both uninstalled all chrome updates, and try a different browser, to see if it still happens. If it does, I am going to factory reset my phone, and see if I can fix it.
Click to expand...
Click to collapse
I assumed it was a chrome thing since that's where it always pops up for me. I guess I could try another browser...
I did click on the page (clicking cancel or update does the same thing) as I figured I will be reseting my phone anyway. No matter how many times I click on it, all it does is redirect me to the Dolphin Browser page on the playstore. This makes me really suspicious because the developers of Dolphin Browser wouldn't ruin their extremely good reputation by doing this. I think the redirect is a cover for something else. Maybe a keystroke logger, or something just as malicious. Rolling back Chrome didn't get rid of the page that pops up. No popping up with new browser so far, went with Maxthon, but it is early. Really starting to think a complete wipe and reset is necessary. After all, the pop up is only what we are seeing, what else might be going on we can't.
Quick question... Have you downloaded any (.flv or.m2v specifically) video files during the time frame? Read a recent article about hackers using them to exploit vulnerabilities. Right now it is suggested not to download those 2 file types at all.
Factory reset my phone, which was a small hassle, but it has fixed it, and the other small bugs and slow downs that appeared at the same time. Back up your files... Pics and such you want to keep, and reset. Your phone should automatically re-install all your apps, although you will have to redo some of your settings. After you save your files to wherever you want, I saved them to my pc, just go to settings.. Then back up and restore.... And select factory reset or reset phone, however it is listed. Your phone will then be like brand new, and you will only have to re-set up a few things as most things will reinstall by themselves with their previous settings. Like I said, a small hassle, but it fixes the problem, and you again know your phone and data is secure.
It started doing it again today. Reset didn't work. Talked to the guy on verizon forum, and he is going through all files to locate it's origin. Will just have to wait until he is done. FYI--It started happening in other browsers too.

The OTA That Shouldn't Be!

So, I recently re-flashed the most awesome Jasmine 8.0 to my Verizon LG G3. I have used the hidden menu to disable the OTA downloads (unchecked the box). However, my phone continues to download system updates.
How is this possible?
One thing I have noticed, is that even if you take the update, it (OTA) appears to do nothing. After a period of a day, the phone has apparently downloaded an additional update, and yet the OTA setting hasn't been modified. Not sure why this continues to happen. However, it is quite annoying. Is there a way to stop this ridiculous process and can the notifications? More importantly, why is my phone attempting to download an OTA when it has been explicitly told not to do such a thing?
ciphertext said:
So, I recently re-flashed the most awesome Jasmine 8.0 to my Verizon LG G3. I have used the hidden menu to disable the OTA downloads (unchecked the box). However, my phone continues to download system updates.
How is this possible?
One thing I have noticed, is that even if you take the update, it (OTA) appears to do nothing. After a period of a day, the phone has apparently downloaded an additional update, and yet the OTA setting hasn't been modified. Not sure why this continues to happen. However, it is quite annoying. Is there a way to stop this ridiculous process and can the notifications? More importantly, why is my phone attempting to download an OTA when it has been explicitly told not to do such a thing?
Click to expand...
Click to collapse
Have you carefully followed every step from here? http://forum.xda-developers.com/showpost.php?p=56404192&postcount=662
If so, I can't imagine why you would still be receiving any kind of notification, unless the OTA were cached somewhere after being downloaded. But even then I wouldn't think it would prompt you as the all itself would already be frozen. Follow every step from that post and that should fix your issue.
Titanium Backup ... FAIL
ohlin5 said:
Have you carefully followed every step from here? http://forum.xda-developers.com/showpost.php?p=56404192&postcount=662
If so, I can't imagine why you would still be receiving any kind of notification, unless the OTA were cached somewhere after being downloaded. But even then I wouldn't think it would prompt you as the all itself would already be frozen. Follow every step from that post and that should fix your issue.
Click to expand...
Click to collapse
Thank you for responding to my plea.
However, when I attempted to perform the Titanium "freeze" process found in that link you supplied me, I was unable to locate any of the items listed in that link. Just so that I could verify that the search filter was working correctly (and not a user error) I searched for a known application name. I was able to find the known application I used. However, i was unable to find and of the other search keys (e.g. SDM, protection, etc...).
Curious wouldn't you say?
ciphertext said:
Thank you for responding to my plea.
However, when I attempted to perform the Titanium "freeze" process found in that link you supplied me, I was unable to locate any of the items listed in that link. Just so that I could verify that the search filter was working correctly (and not a user error) I searched for a known application name. I was able to find the known application I used. However, i was unable to find and of the other search keys (e.g. SDM, protection, etc...).
Curious wouldn't you say?
Click to expand...
Click to collapse
Try using an app called "chefs freezer" from the play store. Its basic and minimalistic, but it does its job well for this kind of application. Rather than searching, try just looking through the list. At the very least, there should be an app titled "System Updates" - make certain that's frozen. I just did this same exact thing on a similar situation phone a few days back, so at the very least that app should be there. Freeze all the ones you find, if you don't find some of them you might still be ok by freezing everything you do find.
ciphertext said:
Thank you for responding to my plea.
However, when I attempted to perform the Titanium "freeze" process found in that link you supplied me, I was unable to locate any of the items listed in that link. Just so that I could verify that the search filter was working correctly (and not a user error) I searched for a known application name. I was able to find the known application I used. However, i was unable to find and of the other search keys (e.g. SDM, protection, etc...).
Curious wouldn't you say?
Click to expand...
Click to collapse
Make sure in TiBu you have selected in the filter to show System apps. They will show up red in the list.
What you are looking for is "Software Update xxxxxx" where xxxxx is a version number. Mine, on Jasmine 9.0, is 5.1.1-1525410464a1b.
Freeze that and the OTA notifs should go away.
It worked for me on Jasmine 8.0. And I went and froze it again on Jasmine 9.0 as I don't want any NEW OTA notifs.
Fingers Crossed ...
ohlin5 said:
Try using an app called "chefs freezer" from the play store. Its basic and minimalistic, but it does its job well for this kind of application. Rather than searching, try just looking through the list. At the very least, there should be an app titled "System Updates" - make certain that's frozen. I just did this same exact thing on a similar situation phone a few days back, so at the very least that app should be there. Freeze all the ones you find, if you don't find some of them you might still be ok by freezing everything you do find.
Click to expand...
Click to collapse
I downloaded "Chefs App Freezer" from the Play Store and was able to Freeze the System Update application. I'm keeping my fingers crossed. I'll know later if the situation worked based upon the notifications I receive.
Thanks!

Persistent Automatic Polling Force Close App or Automatic Clear App Data App

First off, if anyone is to respond to this question, please do not lecture on dangers or the "why" of forcing closing apps, or how they can be more a detriment on the system, etc. This doesn't answer the question and just makes everyone else who may be seeking an answer more pissed off when someone starts to question you on why do you want that feature, etc. The same goes true on trying to change the subject, or otherwise just failing to answer the question. If you don't know, then don't reply.
I have a [currently] un-rootable tablet which is a Verizon Asus ZT581KL running Android 6.0.1. There is a system update available. There is no [easy] way to ignore or close this update notification. If one says no to available system update (Android 7), it will magically re-appear and is hell bent on at least downloading the update and then trying to force you to pick a time to install it. By not installing the update, one has to suffer the notification that is always there and one has to be mindful to not accidentally hit yes to install the update. Factory reset (annoying) fixes this for about 24 hours.
[do not reply on how to get rid of the notification or other tips which do not answer the question, if you do, I will find you and I will kill you. (unless it's another workaround solution, in which case I will give you a big shiny nickel along with my gratitude)]
On this tablet, the OTA download and installation is run via this system service called FOTAService, and it's a sly little bastard. If you force stop it, it will re-initialize--only if you hit it like 4-5x will it "seem" to stay closed--but it will resume the download once the service is restarted/phone rebooted presumably--I wouldn't be surprised if it tried to start again on it's own if left the device to sit and simmer for a few hours.
However, there is a grimmer of hope: If I goto settings->app manager-> . . .->system apps->FOTAService->Storage and hit clear data, the notification seems to go away. Unknown at this time is if will resume or restart the download on it's own or next reboot. This is a service you cannot disable without root.
There are apps out there that will presumably disable autostartup apps/service even they say without root. I've tried All in One Toolbox, and it did not seem to disable the service--probably because I do not have root.
Obviously I do not want to update android because I will more than likely have better chances on older version versus newer version to be able to root it, if/when it becomes available.
My question: Are there any [good] apps that will allow me to either persistently auto-kill apps/services (the equivalent of manually going to app manager and hitting force close over and over again) via NO ROOT. A program that just makes sure a certain program doesn't load, and if it does will keep killing it
as it spawns a process.
AND/OR
A program that will allow me to do the equivalent of clearing app data/cache either whenever app data is present and/or at predetermined times ..i.e. on an automatic/polling basis.
(mindfart...maybe automateit app can do that..I'll have to check)
If I can have it so something is running keeping FOTAService from spawning or automatically nuking it's app data, that should work and I won't have to worry about it updating behind my back. Any help appreciated.
I might have found a working solution to build on.
https://stackoverflow.com/questions/10934304/clear-android-application-user-data
I could write a script and run it at intervals...I'll report back
smokejumper76 said:
I might have found a working solution to build on.
https://stackoverflow.com/questions/10934304/clear-android-application-user-data
I could write a script and run it at intervals...I'll report back
Click to expand...
Click to collapse
awesome...so many replies..thank you. So, I was able clear app data via this command:
pm clear 'app name' or more specifically issuing the command: pm clear com.asus.dm and it nuked the update for a good 24 hours. I tried creating a .sh script file, but I ran into permission errors. Issuing the command from adb works.
There are a bunch of app/cache cleaners available on the play store, but they all seem to do the same thing: They offer auto cache clearing and some offer interval app cache cleaning, but the ones I saw all seem just clean ALL app cache.
Does anyone know of an app that will allow me to SELECTIVELY set just the app/apps that I want to have their app cache cleared?--and not just ALL apps? If I found that, I could just set it to automatically run whenever, and be done with it. An app cache cleaner that when run, will just do the apps I have selected to be cleared. Does anybody know?

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