[Q] Issues with voicemail? - HTC Amaze 4G

This maybe due to my "upgrading" SIM cards at T-mo earlier today, but my new Amaze is not allowing me to set up Google Voice or utilize the Visual Voicemail preinstalled features and keeps directing me to call 611. Google Voice sends back an error stating "Failed to retrieve and save current forwarding number settings." When I click on Voicemail Settings it looks bad. The page doesnt load up (ie appears greyed out, with a jumble of numbers at the top where my phone # should be. Anyone else having similar issues? My first guess is either an issue with Sense or T-Mo.

do you have wifi calling ?

vinterchaos said:
do you have wifi calling ?
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Click to collapse
No I dont see the app. At least like there was in myTouch4G, also no references to it in my settings menu.

my google voice works. it wasnt able to set up the forwarding numbers, but i always check my vm via the app anyway so. It downloaded all my vm and a test call was sent to my google mailbox

domin8 said:
my google voice works. it wasnt able to set up the forwarding numbers, but i always check my vm via the app anyway so. It downloaded all my vm and a test call was sent to my google mailbox
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Click to collapse
If you try to open VM Settings does it look normal, or is it all greyed out and the number all jumbled?

mines not greyed out. double check and run the setup a few times, maybe itll work through. mine said some error, but i dont have anything greyed out actually. i check mine with the google voice app itself, so i dont see it as an immediate issue (for me at least)

I went from the LG G2x to this device and I had GVoice on that. The voice app failed to set call forwarding options for me, too, when I first installed it on the Amaze4G but becuase they are subscriber specific with the carrier, and not the device it doesn't matter.
If you go through google voice web site and go through the settings you can get the call forwarding codes and dial it from the device and it will accomplish the same thing and work fine.

I was on the phone with TMO this morning about a network issue happening with my phone that's unrelated to voicemail. In investigating potential service issues they mentioned that Seattle and the surrounding area has a new visual voicemail system issue. It could be that. I'm not sure if that's specific to my location or if they rolled out something service wide.

Related

google voice and google talk

I'm coming from the sensation.. and so far, the Amaze has been great. The speeds are great and the build quality is second to none..
The only issues that are actually bugging me enough to mention have to do with two google apps. First, w/ google voice.. has anyone been able to successfully configure it to work as the default voice mail service? I can't seem to get it to switch over from the default phone voice mail service... any ideas?
Also, with google talk, I can't get the video chats to work. When I connect with a contact, it does the ringing thing and then goes to a black screen and people say they cannot see me. Again, any help?
Thanks in advance.
I don't use talk, but voice works fine for me. The auto setup won't work, but your call forwarding should already be set up as that is network specific on T-Mobile.
Could you specify what exactly google voice is not doing? "Not working" is pretty broad.
I am having the same problem. Seems to work for a while and then goes back to tmobiles VM. I recently manually forwarded the calls so I'll do some testing hopefully it will stick. I called tmobile andbthey said it was forwarded to my gv voicemail but calls were still sometimes going to tmobiles
Spovik said:
I don't use talk, but voice works fine for me. The auto setup won't work, but your call forwarding should already be set up as that is network specific on T-Mobile.
Could you specify what exactly google voice is not doing? "Not working" is pretty broad.
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Click to collapse
True. So to be more specific, under the call settings, when I try to switch the "voicemail service" setting from "my carrier" to "google voice," I get an error message that says...
"Failed to retrieve and save current
forwarding number settings.
Do you want to switch to the new
provider anyway?"
Then when I select yes, it then says...
"Forwarding number change
unsuccessful.
Please contact your carrier if this
problem persists."
Has anyone else experienced this? This is the first device among g1, mytouch4g, mytouch4g slide, and sensation that was done this.
Thanks.
darkpaniel said:
True. So to be more specific, under the call settings, when I try to switch the "voicemail service" setting from "my carrier" to "google voice," I get an error message that says...
"Failed to retrieve and save current
forwarding number settings.
Do you want to switch to the new
provider anyway?"
Then when I select yes, it then says...
"Forwarding number change
unsuccessful.
Please contact your carrier if this
problem persists."
Has anyone else experienced this? This is the first device among g1, mytouch4g, mytouch4g slide, and sensation that was done this.
Thanks.
Click to expand...
Click to collapse
Me too. But my settings were maintained from my previous device.
Perhaps try going to a different device, go back to carrier settings, go back to Amaze then try changing your settings and see if that works. I've been meaning to give it a try but haven't had the time.
Binary100100 said:
But my settings were maintained from my previous device.
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Click to collapse
Hey, thanks for your help.. but what exactly do you mean your settings were maintained??
darkpaniel said:
Hey, thanks for your help.. but what exactly do you mean your settings were maintained??
Click to expand...
Click to collapse
I had it all set up with my last Android device.
I upgraded to Amaze.
I couldn't use the voicemail provider because I had errors but my voicemail was still setup with GV.
Basically the only thing that the 'switch voice mail provider' does is change the call forwarding on your device. The error you're getting, I got as well, but my call forwarding settings were set up before I switched to my amaze. You have a few options.
The first is to go into your Google voice account on the web, and go into settings and then click Voice settings. you'll see your devices and next to them there's a link to activate. It will give you the codes to dial manually based on your carrier to set up call forwarding.
And as a last resort, if you have T-Mobile you can always call customer care and they can change your conditional call forwarding settings so that when the call meets a condition (no answer, out of area, busy) that it will forward to VM. I'd assume other carriers have similar abilities, but none that I can speak with any experience.
Thanks for all the help, everyone. I think I got it figured out.
Now how about the Google talk video chat issues.. anyone else having issues with it?
Google Talk video chat not working for me either. Pretty annoying after paying a lot of money for this phone.
I had to sign out of Google voice on my old device first. Then setup Google voice on the amaze, and this got rid of the error for me.
Sent from my HTC_Amaze_4G using xda premium
same issue
Signing out of voice on my old device won't work becase it was stolen. Are there any other work arounds?
Same here gchat is not working for me. Its sucks
Google video chat is like face time for tmobile it won't allow you to see anything unless your over WiFi
Sent from my HTC_Amaze_4G

Google Voice voicemail assistance

I've been working at getting the voicemail for my first Android device, the SGH-i777, switched to GVoice for a bit now and I can't seem to get it working.
During the setup process [account selection, etc.] it goes to setup the voicemail and I get this error that reads:
"Error
Forwarding number changed failed"
So I found another route via the web interface with the string of numbers that reads: *004*googlenumber#.
Upon entering that in the dialer, I get:
"Call forwarding
Connection problem or invalid
MMI code
conditionally for All Basic Services"
Then I found a lead, on disabling all the settings under "Settings -> Call -> Call forwarding -> Voice Call". That gives me two errors:
"Unable to deactivate call diverting for unanswered calls. Unsupported by operator"
&
"Unexpected response from network."
Online, the web interface does show:
"Deactivate Google voicemail on this phone"
This is occurs when the device is stock and rooted, and running a new ROM. I've also tried deleting and re-adding my phone's number to my list of phones and reinstalling the GVoice app. [NOTE: It's stock and rooted right now though]
Ideas?
Check if the call can go into the voicemail message system first. If not, I will call ATT to reset the condition forwarding.
I do have a real AT&T voicemail setup and I can call it and leave a message [from another phone of course].
As for the condition forwarding, where should I take that? Tech Support via customer care? I did have to get on with tech support after they didn't switch my voicemail over from the iPhone's to a "standard" voicemail service.
SquidLord said:
I do have a real AT&T voicemail setup and I can call it and leave a message [from another phone of course].
As for the condition forwarding, where should I take that? Tech Support via customer care? I did have to get on with tech support after they didn't switch my voicemail over from the iPhone's to a "standard" voicemail service.
Click to expand...
Click to collapse
Squid,
I am trying to help you here but I may have misunderstood some things that you said. Anyways, I had gVoice forwarding my voice mail just fine - actually, against my will because I wanted to stay with ATT voice and only use gVoice for text messages. Thus, if you go into settings>call>call forwarding - what does it say there? List your google number or does it list your ATT voice number? In my case it listed my google voice phone number and not my carrier number. I changed that back to my carrier, but maybe you go the opposite route. Sorry if I missed your point.
AtlanM87 said:
Squid,
I am trying to help you here but I may have misunderstood some things that you said. Anyways, I had gVoice forwarding my voice mail just fine - actually, against my will because I wanted to stay with ATT voice and only use gVoice for text messages. Thus, if you go into settings>call>call forwarding - what does it say there? List your google number or does it list your ATT voice number? In my case it listed my google voice phone number and not my carrier number. I changed that back to my carrier, but maybe you go the opposite route. Sorry if I missed your point.
Click to expand...
Click to collapse
When I go "Settings -> Call -> Call Forwarding" there's another option in there with "Voice Call". There's then 4 lines, "Always Forward", "Forward When Busy", "Forward When Unanswered", "Forward When Unreachable". All of those [EXCEPT "Always Forward"] have text that reads "Forwarding to [presumably the AT&T voicemail number]".
I couldn't disable it manually, but I see where your going with it. Sadly, I cannot change any of the settings in there. Refer to the OP when I mention the lead on "disabling" the settings.
SquidLord said:
When I go "Settings -> Call -> Call Forwarding" there's another option in there with "Voice Call". There's then 4 lines, "Always Forward", "Forward When Busy", "Forward When Unanswered", "Forward When Unreachable". All of those [EXCEPT "Always Forward"] have text that reads "Forwarding to [presumably the AT&T voicemail number]".
I couldn't disable it manually, but I see where your going with it. Sadly, I cannot change any of the settings in there. Refer to the OP when I mention the lead on "disabling" the settings.
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Click to collapse
ok. Have you tried to uninstall gvoice, reboot, and re-install? Probably did, just saying.
AtlanM87 said:
ok. Have you tried to uninstall gvoice, reboot, and re-install? Probably did, just saying.
Click to expand...
Click to collapse
Yes I have. I've tried a bunch of things.
But amazingly, I get to close this thread now! I called up AT&T and asked about conditional call forwarding and the guy walked me through a bunch of stuff. What ended up being the issue was the number set for the 'conditionals' in call forwarding and the "carrier number" for the voicemail [just below the radio button to select Google Voice] were different by one digit. Changing the carrier number to match the conditionals let the whole operation happen smoothly.
So, thanks to the two of you who responded!
SquidLord said:
Yes I have. I've tried a bunch of things.
But amazingly, I get to close this thread now! I called up AT&T and asked about conditional call forwarding and the guy walked me through a bunch of stuff. What ended up being the issue was the number set for the 'conditionals' in call forwarding and the "carrier number" for the voicemail [just below the radio button to select Google Voice] were different by one digit. Changing the carrier number to match the conditionals let the whole operation happen smoothly.
So, thanks to the two of you who responded!
Click to expand...
Click to collapse
Glad it works for you! Just for my information, the "conditional" is in which menu - call forwarding? I can't find a "conditional" option. I am sure this will come up again sometimes, so I try to fully grasp it. Thanks man!
I don't understand. I've had this same problem since I got my new phone, the SGH-i727 Skyrocket. My number in the carrier setting exactly matches the number for the "conditionals"... So what gives? I'm rooted and running a custom ROM, but the issue was present before I ever rooted, when I was stock.
I had some issues setting mine up, I am also rooted. Have you tried looking at voice.google.com -> Settings -> Phones -> Mobile and seeing if its checked or even there?
Also I reinstalled all the google apps so that might have also helped.
I had a similar problem. I'm guessing you have the Google voice app installed? I would try to reset to defaults the dialer info.
Try this
1. Remove Google app.
2. Clear dialer and dialer storage cache
3. When you go to dialer, the settings should be reset. Configure it as if you have no Google voice.
4. Install Google voice, but make sure you have both WiFi internet and cell phone reception.
5. Hopefully it succeeded, regardless go to the dialer --> Preference --> voice-mail handler for me its either Google voice, or voice mail, or none(dial voice number)
Like wise if you have the number is correct on the Google voice website and you have configured the phone with the app try entering this code. Remember the number is your Google voice mail.
Remove the dashes, and the X's correspond to the Google number, these are to be entered on the standard dialer. I do recommend this be your last step
AT&T
*004*1XXX-XXX-XXXX#
Verizon
*71XXX-XXX-XXXX
T-Mobile
*004*1XXX-XXX-XXXX#
Sprint
*28XXX-XXX-XXXX
not trying to revive a dead thread, but I was going at this all night and nothing worked, (new gs3 ATT)
have used gv for everything for a long time now and nothing has worked with this phone.
Went through and tried all the stuff above, and finally I tried putting in the mmi code in the dialer as *004*(area code and number)# and it went like normal, like a regular nexus phone.
This is without the "1" before the are code.
It went through fine and changed all the forwarding numbers in the forwarding menu, and set GV as voicemail.
The reason is that inside the phone- settings- voicemail-setup, you get what looks like a GB screen with your google voice number without the +1 infront of it, and no way to change it I don't think.
this is what the guy above was taking about I think with the att person on the phone. I hope this helps someone, I could have used it yesterday
jbrinkley said:
not trying to revive a dead thread, but I was going at this all night and nothing worked, (new gs3 ATT)
have used gv for everything for a long time now and nothing has worked with this phone.
Went through and tried all the stuff above, and finally I tried putting in the mmi code in the dialer as *004*(area code and number)# and it went like normal, like a regular nexus phone.
This is without the "1" before the are code.
It went through fine and changed all the forwarding numbers in the forwarding menu, and set GV as voicemail.
The reason is that inside the phone- settings- voicemail-setup, you get what looks like a GB screen with your google voice number without the +1 infront of it, and no way to change it I don't think.
this is what the guy above was taking about I think with the att person on the phone. I hope this helps someone, I could have used it yesterday
Click to expand...
Click to collapse
This isn't the s3 section
Sent from Zanpakuto using Getsuga Tensho!
Wow really? Thanks dude. Let me know when gv.apk and att vm settings get phone specific across the board.
jbrinkley said:
Wow really? Thanks dude. Let me know when gv.apk and att vm settings get phone specific across the board.
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Click to collapse
Not sure if you're trying to be a smartass or not, but....either way this is the i777 forum. Post in the forum relative to your device.
why are you guys so touchy about specific forums? Looking for help from wherever it comes from is a good thing.
That little clue about numbers matching would have helped me yesterday, regardless of what phone I was using. ANd it will help someone in the future.
If it was an htc forum I might have said something different, but I still would have said something.
Telling someone to gtf out of your forum for no good reason is just silly.
Everyone is here to help. That's all there is. If no one needed help, there wouldn't be an XDA.
but ya, I'll stay out of your guy's forum. not that I post alot or anything.
Don't choke on your lollypop
And here I thought I was being nice. I don't remember telling anyone to gtfo....I simply said to post in your phones forum. Well good luck. Happy flashing.
All I said was that this isn't the S3 section. Was that so wrong? Many things are device dependent. So many things can't be given support for unless you have our device.
Sent from Team Pirate! Using Tapatalk 2

Google Voice issues

Has anyone else tried to set up google voice for the default voicemail only to receive an error message. It seems att has blocked the changing of voicemail services.
KingofKingsB said:
Has anyone else tried to set up google voice for the default voicemail only to receive an error message. It seems att has blocked the changing of voicemail services.
Click to expand...
Click to collapse
Same here. I couldn't get it to work as well.
I had the same problem, but uninstalling Google voice and installing it again let it go through.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
I didnt know if I got a bad phone with a bad flast or how many other people are having problems. It seems that the preorders were a bad batch for the most part. Some arrived DOA, battery covers broke, bricked on arrival. Glad to know I'm not the only one with this issue.ANYONE having problems with quadrand FC'ing all the time?
I had a similar issue, but I was able to get around it.
Try going into Google Voice on the web and hit the "activate voicemail" link. It'll give you a number/code to dial in the dialer on your phone. After I did that, GV on the phone was able to set up voicemail correctly, iirc.
Nicarsu said:
I had a similar issue, but I was able to get around it.
Try going into Google Voice on the web and hit the "activate voicemail" link. It'll give you a number/code to dial in the dialer on your phone. After I did that, GV on the phone was able to set up voicemail correctly, iirc.
Click to expand...
Click to collapse
Yup. Had to do the same thing. Worked like a charm though.
Nicarsu said:
I had a similar issue, but I was able to get around it.
Try going into Google Voice on the web and hit the "activate voicemail" link. It'll give you a number/code to dial in the dialer on your phone. After I did that, GV on the phone was able to set up voicemail correctly, iirc.
Click to expand...
Click to collapse
Thanks that worked.
Still doesn't work for me. Tried uninstalling and re-installing GV and also using the deactivate/activate link on the GV website and I'm still getting the error. This is frustrating.
Just go in and manually change it yourself in the phone settings, under the forwarding options. There are 4 options, leave the first one disabled (forward all calls). For the other 3, change them all to your Google voice number (for ex., 1-xxx-xxx-xxxx) and you will be good.
Anybody has any idea why auto-configuration in GV does not work?
hamdori said:
Anybody has any idea why auto-configuration in GV does not work?
Click to expand...
Click to collapse
I'm almost positive it is AT&T wanting you to use their (nonexistant) Visual Voicemail app. My Skyrocket did the same exact thing. International GSII on ICS even worked fine.
I had the same issue. Make sure it says ATT in carrier when you log into google voice. If it doesn't redetect it. Mine still showed Sprint for 48 hours before it detected I was actually on ATT.
Also entered the codes as mentioned on this site:
http://kalsey.com/2010/10/using_google_voice_as_your_voicemail_on_att/
The important part to save you a click through:
"Second, open up your phone’s dialer and dial the following, replacing 1234567890 with your new Google Voice phone number…
*61*1234567890# (then hit send)
*62*1234567890# (then hit send)
*67*1234567890# (then hit send)
You should see a message appear on your phone after each time you press send. This will set up your AT&T account to take all calls when the phone is busy, when you decline a call, or when your phone is turned off or out of range and forward the call to your Google Voice number."
After doing the above I was able to change Carrier in settings to Google Voice without any problem.
Nicarsu said:
I had a similar issue, but I was able to get around it.
Try going into Google Voice on the web and hit the "activate voicemail" link. It'll give you a number/code to dial in the dialer on your phone. After I did that, GV on the phone was able to set up voicemail correctly, iirc.
Click to expand...
Click to collapse
You guys are simply amazing. Had this problem which I suspect is because of the SIM change. I had no problems switching from my Captivate to Atrix.

is google voice working for you guys?

wondering if someone could please check as I am not getting texts and when someone calls me it goes to voicemail and I don't get the message.
Are you using Google Voice separate from your actual Sprint number or did you have your Sprint number made into your Google Voice number (though using the sprint integration, not actually porting your number to GV)?
If it's the latter, here's what happened to me. I had been using Google Voice & Sprint integration on my EVO 4G. Immediately after activating my SG3 last night everything was still working, but when I got up this morning I logged into the Google Voice web interface and realized something had been borked. I didn't have a phone number associated with my Voice account at all, and calling my cell number from my office phone sent me to Sprint voicemail rather than GV voicemail.
There was also no Phones tab under GV settings (and Settings was missing a good number of the tabs that are usually there) since sometime after the activation process it disabled the GV integration and my GV account no longer had a number at all.
No worries, I just clicked the "Get A Google Voice Number" (or however it was worded) in the left column on the web interface and went through the process again. I said I had an existing number, and it asked me to type it in to get my options. It recognized it as a Sprint number and asked how I wanted to integrate it. After that everything set up like it was before and I didn't even have to re-record my GV voicemail message since it was still there.
Hope this helps.
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
I did the integration method... but when I got to the screen after the choice of using a google voice number or the sprint number, the button was disabled. I rebooted my phone and everything worked fine. I get phone calls on my sprint phone from my google number, my phone also displays on their caller ID as my google number. Hell, I can even get MMS now to my google number (forwarded to my phone's messages) that I didnt think I could before.
something to check
i just had a similar problem. i was screwing with groove-ip and i stopped receiving calls.
go to google voice on your pc
go to settings
it should show you the "phones" tab, if not, get there
make sure you don't have any other phones checked for "forward calls"
i had "google chat" checked and it screwed me up
hope this helps
stu5797 said:
Thanks so much for your response! I did not integrate the numbers. Every thing looks perfect on the website. I can even make calls with Google voice. Its just when people call me it goes right to voice mail and i cant get the message if they leave a voice mail. So frustrating! Anyone else.
Click to expand...
Click to collapse
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
Click to expand...
Click to collapse
Just wanted to conform that this does work...in case their was any doubt.
Sent from my Sprint Galaxy S3
MMS on google voice
Is there anyway to get mms on google voice or at least have them forwarded to email
sockaplaya22 said:
Is there anyway to get mms on google voice or at least have them forwarded to email
Click to expand...
Click to collapse
As far as I'm concerned no, only sprint customers, at least my friends did coning but it didn't work for me
Sent from my SGH-T999 using Tapatalk 2
What is the point of gv anyway? I used it for a few days and never seemed to get much use out of it
Sent from my SGH-T999 using xda premium
It works great night at you just need to manually set it up in forwarding section or go to Google voice website under settings to get the number string to put in.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
don't forget to activate the phone through Voice.Google.com
Sent from my SPH-L710 using xda app-developers app
mercado79 said:
try disabling voicemail via the google.com/voice site. and then re-enable it. i haven't had a chance to try it yet, but it seems like it worked (the forwarding option in call settings on the gs3 is grayed out now).
Click to expand...
Click to collapse
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
KryptosXLayer2 said:
This worked! I was constantly getting a "Forwarding number change failed" on my AT&T SIII when selecting Google Voice for my voicemail service, but I just followed the steps under Settings > Phones > Deactivate Google voicemail on this phone and then Activate Google voicemail on this phone - once you do that, the forwarded numbers under Call Forwarding on the phone list my Google Voice number like they should
Here's my only issue with this though.... if you could change the Voicemail service from My Carrier to Google Voice like normal, the next setting below it gives you options for Voicemail settings for Google Voice - that lists the number to dial, which is obviously your GV number and not the carrier specified one.... On the dialer, if you press the Voicemail icon without having GV enabled as the correct service, it dials the carrier specified one instead! I'm sure that when a voicemail comes in and pops up on the notification bar, I'm just going to click on that and read / listen to it there, but not having the option of dialing it straight away from the dialer is a little half-assed....
I found this for a solution on an S2 for AT&T, might give that a try and see if they can figure it out for me
Click to expand...
Click to collapse
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
mercado79 said:
On Stock Android, you could also set Google Voice to list voicemail within the call log and listen from there. Haven't tried it yet on the GS3.
Sent from my Sprint Galaxy S3
Click to expand...
Click to collapse
You're right, I can change the number listed manually, but it still says "My Carrier" and not "Google Voice" on the voicemail service even though the number listed is now my GV number.... I got with tech support at AT&T and they called Samsung to assist with this, but I don't know why they did, it's an issue with AT&T and most likely Visual Voicemail preventing me from being able to change the voicemail service from "My Carrier" to "Google Voice" and Samsung couldn't do anything to fix it
I was only able to switch my VoiceMail provider from AT&T to GoogleVoice by using the dialcode listed @ voice.google.com (*004*<insertyourGVnumberhere>#), and it works, even though the Dialer settings still shows "My carrier" instead of "Google Voice" as the provider, and attempting to change it in the dialer still says "Forwarding number change failed".
Anyway, my problem now is that I can't for the life of me figure out where to change the timeout before it forwards to VoiceMail. I test-called from another phone and it rings for at least 60 seconds(!) before forwarding to GoogleVoice, instead of the 15 or so it used to be.
Where do you change this, or can you

[Q] Google Voice for AT&T S III isn't working for my phone

Anybody else having this issue? I'm getting an app crash when trying to switch carriers for voice mail from AT&T's to Google's. It was working perfectly fine with my S II.
contentryder said:
Anybody else having this issue? I'm getting an app crash when trying to switch carriers for voice mail from AT&T's to Google's. It was working perfectly fine with my S II.
Click to expand...
Click to collapse
On my Sprint SGS3, I wasn't able to set Google Voice as my voicemail on the phone itself. However, I went through the process as far as I could (within the Google Voice app), and then logged on to Google.com/Voice > Settings > click on "Deactivate Google voicemail on this phone". After that, re-enable Google Voicemail and you should be good to go.
Soon after that, the settings on the phone were greyed out and voicemails came in as expected.
Sorry if this isn't so clear! Time for bed and my brain isn't firing on all cylinders. Good luck.
It's not working for me either. Seems there's issues on Sprint and T-Mo too with the SGSIII and Google Voice. I hate using stock voicemail. Hope the next Google Voice update cures this.
mercado79 said:
On my Sprint SGS3, I wasn't able to set Google Voice as my voicemail on the phone itself. However, I went through the process as far as I could (within the Google Voice app), and then logged on to Google.com/Voice > Settings > click on "Deactivate Google voicemail on this phone". After that, re-enable Google Voicemail and you should be good to go.
Soon after that, the settings on the phone were greyed out and voicemails came in as expected.
Sorry if this isn't so clear! Time for bed and my brain isn't firing on all cylinders. Good luck.
Click to expand...
Click to collapse
everyone! this works!
just did it.
disabled it using the browser like he said. and then re-activated it on the same page by following the instructions. just checked to see if it works, and it does
yay
Thanks! Was having the same problem til I came across your post. Now I'll know what to do in the future.
Sent from my SAMSUNG-SGH-I747 using xda premium
while we're here, when someone leaves me a voicemail, it goes to my old phone that has the google voice app (it's still connected to wifi). it doesn't show up on my new phone though.
do i have to do something with my old phone to make it stop? or do i change some other settings?
Lieu10ant said:
while we're here, when someone leaves me a voicemail, it goes to my old phone that has the google voice app (it's still connected to wifi). it doesn't show up on my new phone though.
do i have to do something with my old phone to make it stop? or do i change some other settings?
Click to expand...
Click to collapse
bump?
i couldn't get this to work. the post wasn't very clear. did you go to google.com/voice on your phone or via website? i did via phone and don't see anywhere to "Deactivate Google voicemail on this phone". didn't see it via computer, either.
edit: so i found this via browser on my computer finally. reactivated and still no dice
I was only able to switch my VoiceMail provider from AT&T to GoogleVoice by using the dialcode listed @ voice.google.com (*004*<insertyourGVnumberhere>#), and it works, even though Dialer app settings still shows "My carrier" instead of "Google Voice" as the provider, and attempting to change it in the Dialer still says "Forwarding number change failed".
My problem now is that I can't for the life of me figure out where to change the timeout before it forwards to VoiceMail. I test-called from another phone and it rings for at least 60 seconds(!) before forwarding to GoogleVoice, instead of the 15 or so it used to be. Where do you change this, or can you?
Me too - luckily I saved the activate/deactivate google voice in my contacts list so was able to change the forwarding ok. Not sure if there's anyone at google that takes feedback on these kind of issues or not - but I haven't seen many things responded to on their feedback forums (like DST / calendar sync issues for the last few years with no fixes). Get what you pay for I guess.

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