Data won't work please help - AT&T Samsung Galaxy S II SGH-I777

Got my sgs2 yesterday, had the Sim put in, data worked fine. Took it out and put it in my captivate so I could charge my new phone, and data worked fine there too. But now putting it back in my new phone it gets signal but no data.d. I've checked all the settings, I have packet data enabled, even tried roaming. Also rebooted several times. Any ideas or suggestions?
Sent from my SAMSUNG-SGH-I777 using XDA App

In the status bar at the to what do you see, is there an H+ with two arrows below it?
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re: no data
crag11 said:
Got my sgs2 yesterday, had the Sim put in, data worked fine. Took it out and put it in my captivate so I could charge my new phone, and data worked fine there too. But now putting it back in my new phone it gets signal but no data.d. I've checked all the settings, I have packet data enabled, even tried roaming. Also rebooted several times. Any ideas or suggestions?
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
Try this, go into settings>privacy>factory data reset> select that and it
will delete any apps you have downloaded/installed and it will format and
use all the default settings the phone had when you first purchased the phone.
It will format your internal sdcard and reset the phone.
If you have any mp3's, pictures or videos on the phone
right now you may want to copy all of that stuff to your
computer first.

Misterjunky said:
Try this, go into settings>privacy>factory data reset> select that and it
will delete any apps you have downloaded/installed and it will format and
use all the default settings the phone had when you first purchased the phone.
It will format your internal sdcard and reset the phone.
If you have any mp3's, pictures or videos on the phone
right now you may want to copy all of that stuff to your
computer first.
Click to expand...
Click to collapse
That only wipes and resets the system and data partitions, it won't touch the sdcard, but you should have all of everything important to you backed up before you try anything encase something gets corrupted.
That said I would do some more trouble shooting on your signal and connection before you start doing things like this.
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crag11 said:
Got my sgs2 yesterday, had the Sim put in, data worked fine. Took it out and put it in my captivate so I could charge my new phone, and data worked fine there too. But now putting it back in my new phone it gets signal but no data.d. I've checked all the settings, I have packet data enabled, even tried roaming. Also rebooted several times. Any ideas or suggestions?
Sent from my SAMSUNG-SGH-I777 using XDA App
Click to expand...
Click to collapse
You may actually want to call AT&T and tell them you're not getting any data connection. I had that happen to me when I got my previous phone before my gs2 and again when I got my gs2. It probably still shows the captivate provisioned to the network for your data side of the line.
They will tell you to turn off the phone then remove the battery and sim card. Then they will do their thing and tell you to put back in the sim card and battery and turn the phone back on. It should work after that.

Related

Data problems

So Im having data issues today i wanna really exchange it Monday but Im afraid if i do il have screen issues right now data will work halfway and i have to keep refreshing the page til it finally loads its horrible but Im afraid to exchange it cause people that are havih the screen problems i have a problem at the upper top looks llike dead piles its a very light spot but usually only seen while on the camera app or when its turned on
Sent from my SAMSUNG-SGH-I777 using XDA App
If you think about the number of phones that are out there and people only generally post when there's an issue, I wouldn't worry about exchanging it. I've had two phones with no issues.
Sent from my SAMSUNG-SGH-I777 using xda premium
Okay i might go exchange it Monday cause its an hour away to the closest one
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today I backed up my iphone SMSs and loaded them with sms backup and restore... everything went fine, but then my phone reset and there is a circle with a line through it where the data connection icon should be and says there is no sim installed.... I also cant dial out, but I received a call on the way home from work.
trying to open message app on the phone gives me a time out message and asks me to kill or wait. then the phone just freezes. I'm looking everywhere for a solution... first time android user so this is driving me a little bit nutty.
on my iphone I would just restore firmware... I guess thats what I should try here?
Kadernal said:
today I backed up my iphone SMSs and loaded them with sms backup and restore... everything went fine, but then my phone reset and there is a circle with a line through it where the data connection icon should be and says there is no sim installed.... I also cant dial out, but I received a call on the way home from work.
trying to open message app on the phone gives me a time out message and asks me to kill or wait. then the phone just freezes. I'm looking everywhere for a solution... first time android user so this is driving me a little bit nutty.
on my iphone I would just restore firmware... I guess thats what I should try here?
Click to expand...
Click to collapse
Have you done any type of changes to the phone like rooting, etc.? Anything you can think of that might have caused it or changed something right before it happened?
No, I haven't rooted or anything. All I did was download a few basic apps and then try to transfer my data to the new phone. I ordered a jig and don't want to do anything until it arrives.
I have solved the data issue, somehow the sim came slightly out of place. Once I reseated everything was good. is the sim slot that finicky?
i also did a factory reset and started from scratch and worked out the issue with the text messages. I appreciated your willingness to help a noob, thank you.

[Q] Market problem over 3g

Hello fello MoPho owners,
I have a problem with downloading in Market over a 3g connection. I can access Market just fine, but when I attempt to download an app I receive an error.......and Market cannot detect a data connection.
Rather than backup and restore my device, I was hoping that I could identify why this has happened? The device has not received any recent updates, as any Market downloads just mysteriously stopped working. However, Market works just fine over wifi to include downloads.
I am rooted on the stock rom gingerbread 2.3.4. The Market version is 3.3.11. Any help would be greatly appreciated. Thanks.
I also get an "invalid package file" error. I downloaded two apps just fine and then I kept getting the problem :confuse: I'm unclocked stock with 1.3 stable kernel.
Sent from my MB855 using XDA App
I ended up resetting the device and it worked fine. I noticed that the Market version upon reset was an older version. I don't think the updated Market was the problem however, as it was working. Nevertheless my device is back up over 3g. Should anyone encounter the same bug, please post your fix and or findings. Thanks, and happy hacking!
I had that issue as well. One thing i could suggest is to find on xda a marketplace.apk older then the one your on and try and REPLACE it under astro
It is under "/" root, then system, then app. Make sure to BACKUP your old version please and set your permissions what i usually do i select all boxes then reboot and try again. Im.just having issues with a few select apps downloading like parallel kingdom but i think its jokers skinny rom. One other thing as well is to make sure under settings and battery and data make sure ita not set to only work over wifi....
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i had the same problem when i got my photon and freaked out till a guy in my class showed me that the data saver was enabled.
To disable:
Go to Settings--->
Battery & Data Manager--->
Data Saver--->
and uncheck Data Saver
they put the data saver option on the phone because next year they will no longer offer the unlimited data plan
I had the same problem too on my Motorola DEFY+. This is the solution. Now it works fine. Thank you!
Fugitive87 said:
i had the same problem when i got my photon and freaked out till a guy in my class showed me that the data saver was enabled.
To disable:
Go to Settings--->
Battery & Data Manager--->
Data Saver--->
and uncheck Data Saver
they put the data saver option on the phone because next year they will no longer offer the unlimited data plan
Click to expand...
Click to collapse
Fugitive87 said:
i had the same problem when i got my photon and freaked out till a guy in my class showed me that the data saver was enabled.
To disable:
Go to Settings--->
Battery & Data Manager--->
Data Saver--->
and uncheck Data Saver
they put the data saver option on the phone because next year they will no longer offer the unlimited data plan
Click to expand...
Click to collapse
Thank You, thank you and thank you again, I remember now going in there before but sprint reps are saying take to to repair shop, wow what a relieve.
Fugitive87 said:
they put the data saver option on the phone because next year they will no longer offer the unlimited data plan
Click to expand...
Click to collapse
Where did you get this info? I will got back to AT&T!

No data connections except for wifi please help

This Galaxy Note is my first Android device ever. I have rooted it and was downloading some apps. Basically following a post of the most important apps to have once rooted. I downloaded Juice Defender and enabled it inside the app on the recommended setting for new users. All the other apps downloaded I have not messed with anything that would alter any part of the phone itself. I wanted to start at a better battery. Now when I leave home and do not have a wifi connection my phone says that the data network is disconnected. I tried to disable JD which did not fix the issure, and then I uninstalled it and rebooted. Still same problem. I'm so new to this I don't know what you might need to know to help me get my old data values back in place from what JD altered. So Please help me get my now useless phone back up and running. Also, please be patient with me and what I'm sure are stupid questions regarding this issue. I'm just trying to learn here.
Thanks,
Open Settings -> Wireless and Network -> Mobile Networks.
Check to make sure 'Use packet data' is on.
If so, open 'Access Point Names', AT&T PTA should be selected.
Make sure that you contact AT&T and have your phone set on their network. It is an LTE phone and it needs a specific data package.
Sent from my SAMSUNG-SGH-I717 using xda premium
That is exactly why I aborted Juice Defender. Try Greenpower, https://play.google.com/store/apps/...=W251bGwsMSwyLDEsIm9yZy5ncG8uZ3JlZW5wb3dlciJd.
I was having problems with JD as well. My data icons and bars would show but I would have no cellular data. I uninstalled and everything worked fine after. It's weird because I had no cellular data problems with JD on my Inspire.
Anyways I find that you don't really need JD if you're using an app like setcpu or system tuner which puts the phone into deep sleep when not in use.
u can try all those there good tools..check data enable if its on and still no connection .pull sim out and power on without it....turn phone off put sim back in power on to trick the system..reboot ..and see if that works..just make sure u have data enabled first and data on.....before doing this...hope it helps
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or wipe cache in recovery and give a reboot..that might work as well...or davlik cache.the reboot...it has to reconnect if u uninstalled it
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AT&T Note - have full bar - can make call - but no data

I have AT&T Note, stock ICS, rooted. I have been having problem with inconsistent data connection, even though I have good AT&T signal. For example:
1). Signal is 4-5 bars
2). I CAN make phone call
3). Open browser, Gmail, etc - the "4G" icon shows it's trying to connect, but nothing happened. All the application will timed out.
I tried this in different locations (home, work, airport, etc.) and same problem.
I didn't change the APN or install custom ROM. I am trying to figure out if this is just my phone (bad radio, etc.) or a widespread, known problem for AT&T stock ICS.
Please chime in if you have the same problem.
Did you try powering down.... Then a battery pull..... Battery back in.... Reboot..... Turn off wifi... Make sure data is turned on..
Write back.... Good luck
jimmbomb said:
Did you try powering down.... Then a battery pull..... Battery back in.... Reboot..... Turn off wifi... Make sure data is turned on..
Write back.... Good luck
Click to expand...
Click to collapse
I did try those, specifically:
1). Power down and battery pull out
2). Airplane Mode
3). Disable WiFi and BT - leave only cellular signal
The only thing I have not done is hard reset.. But before doing that (it'll take me a long time to re-configure everything), I want to get feedbacks from other first..
BTW, the ONLY thing I can think off that MAY mess up with the connection is Avast! Anti-Virus. It has a built-in firewall (root required) to prevent select apps from accessing the Internet. However, with WiFi, I have no data connection issue even with Avast! firewall running.
Un install avast and see if that helps.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
LittleRedDot said:
Un install avast and see if that helps.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
I did, same thing... Can make voice call but no data. Even when I rebooted and pulled the battery. About 10 minutes later.. data magically comes back!
Does anyone else have this problem? If yes, please chime in..
I am thinking of doing hard reset. Will this make my Note lose root?
reset the apn , not sure what att uses , but delete whatever is there and re-set the apn
Vintage144 said:
reset the apn , not sure what att uses , but delete whatever is there and re-set the apn
Click to expand...
Click to collapse
I can't reset the default APN...check I can't even edit it. I think AT&T blocked it.
Did you just get the note or did this just start happening? If you just got the phone did you buy it new or used?
lanwarrior said:
I can't reset the default APN...check I can't even edit it. I think AT&T blocked it.
Click to expand...
Click to collapse
you are right.. you cannot edit and change the default ATT APN....
BUT!!!
You can create a new one.... and choose the new one over the default...
you are allowed more than one APN...
Modem .....and APN settings are the most likely causes.
APN settings first of course.....g
Thanks for the suggestions.
The original APN cannot be edited, so I created a new APN and select that. When I press the "back" button and go back to the list of APN, the phone AUTOMATICALLY selected the original APN, not mine.
I selected that again, press back button and waited for 5 minutes (in case the phone trying to update whatever it needs with the new APN). Went back to the list of APN and the original APN was selected again! (???).
So I think something went awry with my phone (I already uninstalled pretty much everything), and just for a test, installed a new ROM (Padawan v7). So far so good, but I haven't done extensive testing (at home, not traveling) yet.
Of You Are on a stock room when you are in the apn's try taping menu and see if you get a reset defaults option
Sent from my SAMSUNG-SGH-I717 using xda premium
make this apn
http://forum.xda-developers.com/showthread.php?t=1684711&highlight=apn

Phone was hacked?

Hi all,
This is the first time I have ever heard of something like this happening, ever.
My mom has a Samsung Galaxy S II on Rogers (Canada). I came to this board because the phone looks the same as this AT&T one.
Anyway my mom told me the other day that she had plugged her phone in to go to bed like she normally does and the screen flashed on as usual then went off as usual. But then as she was walking away the screen came on again. She thought that was weird so she went back to her phone to see what it was doing.
She said she saw an app open up then close out, then the dialer opened up and numbers started going into it all by itself along with a # and * signs. The numbers didn't make sense to her.
She panicked and shut the phone off.
At the time, she would have been connected to their home wifi network as well as rogers 3g network. I was like wow that sounds crazy. It sounded like a Trojan Horse virus that you could get on your PC.
She called Rogers the same night and they didn't see anything weird in her data history but she was of course connected to wifi. They told her to change the wifi password for her network and that's about it.
I checked out all the apps on the phone and I didn't see anything suspicious but that doesn't necessarily mean anything.
If her phone wasn't hacked and someone was remotely manipulating it, what else could it be? If that is the case, what should I look for on the phone to try to get rid of it. Is there such a thing as a virus scanner for android OS?
Thanks
I would factory data reset the phone and format the internal and external SD card. Then set phone up with a new Gmail account if it was me. Some apps on the plays store look legitimate but could have permission to do weird things while the phone is not in use. Hope you can help your Mom.
Sent from my SGH-I777 using xda app-developers app
Teknodad1974 said:
I would factory data reset the phone and format the internal and external SD card. Then set phone up with a new Gmail account if it was me. Some apps on the plays store look legitimate but could have permission to do weird things while the phone is not in use. Hope you can help your Mom.
Sent from my SGH-I777 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the advice. The odd thing is that I just did this to her phone like 4 weeks ago because she inexplicably had TONNES of data charges on her phone, and he has a 6GB/month plan. That seemed to have solved that...I'm pretty sure someone was manipulating her phone at that point too because there was no way she was using that much data on her own.
She must have something going on. Something she's installed must be giving someone access or something, I don't know what's up but I will backup all her SMS and notepad messages, and make sure her contacts are synced with Google then factory reset her phone, again.
Thanks.

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