Data connection hangs in gs2 - Galaxy S II Q&A, Help & Troubleshooting

Hi guys. Me and my wife both have gs2 and we both are on tata docomo 3G network. The speeds are good and this phone is awesome, specially for someone coming from a blackberry like me. However there is a peculiar problem both of us are facing. The data xonnection sometimes hangs on 3G and does not move to h or h+, and in 3g therd is no data transfer. The data transfer happens only on h+. That means for all practical purposes there is no data transfer. Sometimes it alsi so happens that the phone is showing the h+ icon but again there is no data transfer and i cannot access any internet related app. In these cases when the data hangs the only option is to activate the flight mode and then again reconnect. Then the data works fine. Off late this has started happening a lot. I have tried a couple of things like deactivating h and h+ and working only on 3g but to no avail. Can anyone help with this. I have not been able to test on other networks so i cannot be sure whether this is a device related problem or due to the network. Any help would be highly appreciated.
Regards
Sent from my GT-I9100 using XDA App

I am also facing this exact issue. I am on Airtel (India) network. For me, it seems to happen when I am at some particular locations, and works smooth at some other locations.
I just deactivate data network mode and re-activate it (long press power) instead of flight mode, takes only 10-15 seconds.
Don't know if rooting and using custom roms will fix this issue, because I strongly believe it to be network-related. I used to have similar problems with HTC Desire with various sense/AOSP custom roms.

He y buddy. But if ur on airtel and i am on tata docomo and we both r having the same problem, maybe it is not a network problem and is rwlayed ro some handset setting. Did u try the *#302179# trick. Did it work for u. Same problem in othe networks and for some of them this trick worked.
Sent from my GT-I9100 using XDA App

And by the way thanks for the data connection mode trick ( long press). Atleast it is a better way to make it work.
Sent from my GT-I9100 using XDA App

Anyone please any more ideas as this issue is very frustrating
Sent from my GT-I9100 using XDA App

i have the same problem i.e data loses connection. after a fresh flash of stock rom and factory reset , it starts working fine for a week or so and then the shyt happens again . i can tell u , its not a hardware issue, it more like a software issue.
i m not good at android but wen i used to run squid on a linux machine as a proxy server , i recall i had to clear a log file to make data flow possible every few days. i think android has a similar issues some logs files build up or some **** like that.

Happening to me as well.
I always thought it was vodafone's poor network as my phone never downloads data when 3G is showing, it will only show upload arrow, then when it change's to H I get both uplaod and download arrows and starts working fine.
One thing I did notice though is when in Gran Canaria 3G was showing and working and data speed were ridiculously fast compared to here in the U.K
Surely this must be related to kernel used???

I have the same issue on my I9100 KI3, KF4, KG2 stock rom with either KG2, KF4, KI3 or KI4 modem. This is a combination of tower and our phone modem or kernel issue. I am having this issue with AT&T USA on KI3 and KI4 quite often in Champaign, IL. But when I went back to my country in Asia(Taiwan) 3 months ago, KI3 rom and modem have no 3G issue at all. I was on 3G 24/7 for 3 months without any issue there. However, I had the same 3G issue in Taiwan when I was on KF4 modem with KF4 rom when I first bought the phone. This is really a funny issue. I tried all the tricks and switching so many rom and modem, but 3g hang still happens to me with AT&T network. Now I am trying to lock the WCDMA band to 850 only, see whether it helps.

having the same issue here, but im quite sure its network related, inside my office the 3g dissapears at all and the same happends to a friend of mine who owns a SGS2 as well. whenever my outside the internet works as intended
also flashed trizillions of roms and modems before i gave up and blamed it on network rofl

Related

Modem bad reception in Canada Galaxy s2

Hey all, i thought i would start a thread about an issue that many canadians seem to have with the GS2, it seems to have been beat to death but there is no actual solution.
Im currently using the GS2 with Telus, its a wcdma/3G/H/H+ carrier using the frequency 1900 mostly and 850 at times on the cdma network, i used so far KG3-KG6 i placed them in that order because KG6 is the latest i tried and has proven to give me better coverage but its still really bad..
I can connect to data but only outdoors or only when the reception is full bars, if i start to lose any bars there goes my data connection and i can no longuer use any services data/sms/mms/calls i literaly cant do anything..
This is a big issue as i know for a fact that you dont need a data connection to send sms. but it seems the galaxy s2 under the current modem firmware im using KG6 wont allow me to unless im on full data coverage...
My question is this, what is the best modem firmware to use according to the frequencies that i meantioned earlier 1900/850 WCDMA i dont mind using another country's modem as long as they are oriented towards the same frequencies that i need
My phone came from Korea and i know they use 2100/900 could that be the issue? Is my hardware oriented towards that? At this point anything could help and please feel free to post thanks
SL.
What is the model # of your phone?
Sent from my GT-I9100M using XDA App
GT-I9100 thats my model
im using
PDA: I9100XXKG6
PHONE: I9100XXKG6
CSC: I91000XAKG6
Hmm, I'm a SGS2 owner on TELUS as well and haven't had any problems so far, besides the GPS Lock Time which most people seem to complain about. It takes about 1 minute for the GPS to lock for me, but my data is fine. No dropped calls or sms problems here. My download speed as I checked last was at 8.31 Mbps down and about 2 Mbps up.
But again, having horrible GPS issues. Wish I could figure that one out
Sobai can u post your results to *#1234#
so i can compare my settings to yours.
I'm using KG6 on Rogers network and don't have fantastic reception either. For most situations it holds calls -- but buildings with lots of concrete I lose the signal completely. It's as if I'm not truly on the 850 band ... my G1 had the same problem until I flashed a Bell-specific modem, that solved the problem. I guess we'll have to wait until Bell launches the G2 here, we'll be able to swipe the modem again.
i have an imported gs2 that i am using on rogers and it doesnt drop calls, but i have had times in the past when it would show 3g but not download any data. once i turned airplane mode on and off data would work fine again. the best radio for me has been the kf2 modem in terms of not having the data stalling issue. i find that even if i show no bars of strength i can still download data with no issue.
if you are on telus i would make sure so set the wireless settings to 3g only so the phone doesnt try to look for a 2g signal.
KG2 on a Bell SGS2 on Rogers/Fido network in Vancouver.
GPS locks in seconds. no dropped calls. H+ all the time, never once saw a 3G symbol. no data dropouts.
over 7Mbps down on this network with the SGS2, when i had 1/3rd the speeds an HTC Desire. great reception in my office downtown, my apartment, everywhere i've been so far.
KG2 (not the stock canadian though), in Montreal on the Virgin/Bell network. So far no complaints on the data. Since I started messing w/ the firmware however, the connection is on 3G when idle and only switches to H+ when actually in use. From what i've been reading many people have been noticing this when flashing over the stock Canadian firmware.
On the other hand however, the GPS has been having a hard time establishing a lock (whereas it used to be quite speedy and precise before I flashed). Won`t be able to test whether this is a firmware problem untill the stock Canadian is released by Samsung.
PDA: I9100XXKG6
PHONE: I9100XXKG2
CSC: I9100OXAKG6
Sent from my GT-I9100 using XDA App
Wow guys I appreciate the feedback I thought I was the only one with this issue! I will definitely give kf2 a try right now and I'll also download the 3G only data app and give it a try and I'll get back to u guys with some feedback. Thanks again
Btw I'm using, touch x 3.2 rom that has kg5 on and I did notice a little improvement in the reception but the data connectivity is still very spotty so I'll give kf2 a try but so far kg5 modem is definitely the best one I seen so far to use on telus. Btw anyone trying to use the galaxy s2 on fido, I was never able to get 3G at all to work I was stuck on edge.
hondaguy said:
i have an imported gs2 that i am using on rogers and it doesnt drop calls, but i have had times in the past when it would show 3g but not download any data. once i turned airplane mode on and off data would work fine again. the best radio for me has been the kf2 modem in terms of not having the data stalling issue. i find that even if i show no bars of strength i can still download data with no issue.
if you are on telus i would make sure so set the wireless settings to 3g only so the phone doesnt try to look for a 2g signal.
Click to expand...
Click to collapse
Do you know how I would be able to set it up so that it stays locked on 3G? I tried the *#301279# trick and disabling hsdpa and hsupa with revision 99 but to no avail. Even if it shows full bars and 3G I still get no data connection and also I can't send or receive texts unless there is a data connection for some reason, have you guys had this issue??
sashpimp said:
Do you know how I would be able to set it up so that it stays locked on 3G? I tried the *#301279# trick and disabling hsdpa and hsupa with revision 99 but to no avail. Even if it shows full bars and 3G I still get no data connection and also I can't send or receive texts unless there is a data connection for some reason, have you guys had this issue??
Click to expand...
Click to collapse
i have never needed to mess around with that menu. you should be able to go to
settings
wireless network
mobile networks
network mode
select wcdma only
that will lock it to 3 only. if you keep having issues you might get a new sim card from telus as that might be causing you some issues
Do you have your apn configured properly for your provider? If it isnt your data definitely work. Other then that I havent had these issues in edmonton on kg6 or maybe I just dont know what to expect reception wise. I do notice it hops from 3G to hspa to hspa+ a lot so i switched to only 3g. If anyone finds anything that improves that or reception though I would be interested
Sobai said:
Hmm, I'm a SGS2 owner on TELUS as well and haven't had any problems so far, besides the GPS Lock Time which most people seem to complain about. It takes about 1 minute for the GPS to lock for me, but my data is fine. No dropped calls or sms problems here. My download speed as I checked last was at 8.31 Mbps down and about 2 Mbps up.
But again, having horrible GPS issues. Wish I could figure that one out
Click to expand...
Click to collapse
Can u post what Rom u are currently using and modem ?
sashpimp said:
Can u post what Rom u are currently using and modem ?
Click to expand...
Click to collapse
This information would be great because I am also experiencing spotty data connectivity (browser loads data, stalls, resumes centuries later) which results in severe crappy data speeds of 0.8mbps down and 0.07mbps up (done on in-browser speakeasy test and speedtest.net app.
Running VillianRom 2.4.2 on Bell's I9100M over Telus Network
PDA: I9100XXKG6
PHONE: I9100XXKG3
CSC: I9100OXAKG6
nk_blu said:
This information would be great because I am also experiencing spotty data connectivity (browser loads data, stalls, resumes centuries later) which results in severe crappy data speeds of 0.8mbps down and 0.07mbps up (done on in-browser speakeasy test and speedtest.net app.
Running VillianRom 2.4.2 on Bell's I9100M over Telus Network
PDA: I9100XXKG6
PHONE: I9100XXKG3
CSC: I9100OXAKG6
Click to expand...
Click to collapse
I wish there was a way to extract the modem.bin file from the bell sgs2 this way we could simply distibute it around. Someone should root their phone, install cwm4 and make a backup and we could simply pass the backup around so we could all have the modem
Bell modem has already been posted to the forum.
sashpimp said:
I wish there was a way to extract the modem.bin file from the bell sgs2 this way we could simply distibute it around. Someone should root their phone, install cwm4 and make a backup and we could simply pass the backup around so we could all have the modem
Click to expand...
Click to collapse
Sent from my GT-I9100 using XDA Premium App
Or flash KG6, KH1, whichever modem you please.
Sent from my GT-I9100 using XDA Premium App

[Q] Optus Australia

I have read somewhere that some people are experiencing their data connection to freeze or have idle times even with good reception.
Now I have never had an Aussie firmware, in particular the modem part of the firmware which I believe is the part related to the phone performance?????
I have tried disabling and enabling the fast dormancy. Turning off data and enabling it again fixes the problem. The hang isn't permanent so things like email, syncing, weather all update fine, its just web pages can sit loading for ages or time out with no acitivity shown. But try again a few minutes later and the internet is super quick without the reception of tower changing.
Does anyone else with Optus Australia, or vodafone or telstra for that matter, have the data stalling issue? What exact modem version are you using?
Yeah i think this is actually related to Optus's network.
I have scrubbed my phone and applied the XXKH3 firmware and it seems a bit better to me. I also disabled Fast Dormancy.
Simmo3D said:
Yeah i think this is actually related to Optus's network.
Click to expand...
Click to collapse
I have too agree with Simmo3D the current state of not just optus is abysmal.
But there is a light at the end of the tunnel with the NBN it should is ease the congestion that we have been having to deal with because of the explosion of people updateing there facebook status.
Also we have both telstra and vodafone putting in new 850MHZ tower which can handle a much larger amount of traffic which means the Que time or "Idle time" will be reduced.
I had wondered about it being Optus... but turning data off and back on straight away seems to fix it instantly so wondering whether it isn't because of congestion otherwise it wouldn't always fix the problem temporarily .... but I am no expert. It isn't a slow down, its a complete stop with no data going either way. Occasionally it will sit there sending permanently but that isn't always the case when it stalls.
I am not disagreeing just trying to confirm whether this is definately optus or something else related ot the wrong modem component for optus network.
I never noticed this on my previous phone (i8000 on win mo and alos a buggy android port) but to be honest I didn't really play around on the net so much because I didn't have anywhere near this amount of data I have now and it wasn't as appealing to play round with online....
Were either of you on Optus with another phone you used data on a lot? Did that experience the same stalling of data.
no problems on telstra here
My dad is optus and has the same issue on his phone. Me and my gf are on Vodafone and have a slight issue but not as bad becuase were mainly on the new network. Telstra finally turned on QoS so there is no problem on that network.
Remember there are 800 open cases with the ombudsman over optus's delivery of service.
There are tweaks to the build.prop file to mitigate phone issues but won't help as much as if optus fixed there infrastructure
Sent from my GT-I9100T using xda premium
Thanks all. Looks like concensus says optus is the main culprit and i don't need to head down the flashing of a typical optus modem firmware with my imported phone to fix these dramas. Thankfully its not all the time so I can live with the slight frustrations at times. At least the voice calls aren't doing the same thing...
Was reading 2 articles this morning that you might like.
http://m.itwire.com/it-industry-news/deals/49770-optus-to-use-huawei-for-700mhz-lte-trial
http://m.itwire.com/business-it-news/networking/49768-optus-announces-lte-rollout-for-2012
Sent from my GT-I9100T using xda premium
As far as I know there is a known bug in the phones software that stalls data transfers when switching between 3g and h. The fix is to lock the phones data out of h.
To do this use the stock phone dialpad and key in *#301279#
Select option 2
Select option 1
Then use menu key and go right back or end.
Should not be using h network now and your stalling should be fixed.
Sent from my GT-I9100 using XDA App
Try the Irish Modem stronger locks .
jje

[Q] Network registration issue?

Hi All,
I am having a strange problem with my S2 since last few months. I am from Mumbai, India and using Airtel network. There is a spot in my apartment which has very poor network reception of Airtel and I face issues whenever my cell is in that spot for a while. It happens that whenever I take my cell in that area, it starts losing signal bars till no bars are highlighted on the status bar at the top. It keeps showing zero bars but does not show "no signal" icon. Then, after keeping my cell in that spot for a while when I bring it in a better connectivity spot, signal bars start increasing and it appears that my cell has better reception again. However, if anyone tries to call me or I try to call anyone, they get "Out of coverage area" message or I get "Network registration failed" message respectively. I am having this problem since the day I started using Airtel and have tried a lot of remedies but only thing that works is rebooting my cell. I have tried using OpenSignal app to reset my connection whenever my cell comes back from the spot but even that fails to revive it and ultimately I have to reboot.
Has anyone faced such an issue and any ideas about a fix? Does it look like an issue with my cell or could it be an issue with my network provider? I would prefer not to root my S2 since I have 3 years warranty on it but if you think that it's the only way out of this, please let me know your opinion.
Thanks.
Sounds like a carrier issue to me. You pretty much said exactly that yourself when you said 'There is a spot in my apartment which has very poor network reception of Airtel and I face issues whenever my cell is in that spot for a while'.
That's normal in many buildings. Particularly if the network coverage in your area is borderline or poor. I have a similar issue in my house, in a few rooms I get no bars & sometimes coverage drops out completely, whereas in my loungeroom/dining/kitchen at the back of the house I get good coverage (for me, anyways).
You could try different modems, which might improve things. You don't have to be rooted to flash these, you can flash them using Odin. Tho it is easier to flash them with CWM if you're rooted.
I use to had the same issue with my 3 carrier at my desk in the office, and still on 2g services. I but since last month they already improved to hsdpa network added more bts and now my blank spot became H.
Yes you may try to change other service providers
Sent from my GT-I9100 using xda premium
Thanks for your suggestions guys. Yes, it might be only related to the carrier. But, I think that if signal goes down to zero and then when my cell is back in better coverage zone, shouldn't the modem take care of network registration by itself? My problem is that it doesn't. I have to reboot my cell every time after I come to know that my cell is showing signal bars but is not actually registered on the network. If I reboot my cell, everything becomes normal and so if it was just an issue with the carrier, shouldn't it continue like that even after reboot? If I think about it logically, I think following should help me out:
1. Try out a different cell for a few days and see if I face this issue or not.
2. If answer to 1 is no, then try out different modems on my S2 and see if that helps.
Actually, I just wanted to check if anyone else has faced this issue and figured out that something is not right with S2 drivers or something? That would help me with quick resolution of my problem.
Sent from my GT-I9100 using XDA
Yep, your logic is sound ;-)
One thing tho. With regard to trying your sim out in another phone, you have to keep in mind the radio hardware is obviously different in different phones. And what that means is (and this is something I've observed on XDA), chances are you'll find the sim works perfectly in the other phone & you have no issues at all. This might be due to the actual equipment your carrier is using in the cell tower(s) you're close to, also the frequencies that gear is using might also be playing a part in your problems.
So definitely try it out in another phone & see what happens, but you could do worse than try out a bunch of modems in the S2 & see if that improves things.
crypticlight said:
1. Try out a different cell for a few days and see if I face this issue or not.
2. If answer to 1 is no, then try out different modems on my S2 and see if that helps.
Actually, I just wanted to check if anyone else has faced this issue and figured out that something is not right with S2 drivers or something? That would help me with quick resolution of my problem.
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
Those are carrier issues, and maybe even the material of the constructions, in my house there are rooms where there's almost no signal at all, and in the living room it's ok, you should try to see in which tower you are connected maybe thats the problem
I have also had these problems on various networks here in Australia. If you don't need the data network, you could try using 2G only option. But that's not really a fix, is it? I suggest you try a pre-paid SIM from another network provider, to test them out first, before re-contracting.
Good luck. :fingers-crossed:
MistahBungle said:
One thing tho. With regard to trying your sim out in another phone, you have to keep in mind the radio hardware is obviously different in different phones. And what that means is (and this is something I've observed on XDA), chances are you'll find the sim works perfectly in the other phone & you have no issues at all. This might be due to the actual equipment your carrier is using in the cell tower(s) you're close to, also the frequencies that gear is using might also be playing a part in your problems.
Click to expand...
Click to collapse
Yes, I was also thinking about it. It could be the combo of cell tower and S2 that are not liking each other that well.. And, if that's the case, I really hope that the issue can be resolved by switching modem drivers. I will have to do some what-ifings to nail this down now.
I like the other suggestion by HotrodHarry on trying out 2G only option - not the best way out but will help me in zeroing down on the cause.

[Q] Data connectivity issue when moving 2G to 3G

Hi all,
I'm having a data connectivity issue on my phone when moving from 2G to 3G. If I'm connected to 2G, then move into an area of 3G coverage the phone will successfully migrate to the 3G network, however the data connection will often not start up for between 30 minutes and severanl hours. Flipping airplane mode will *sometimes* fix it, but more frequently, even rebooting the phone won't work. However, if I lock the phone to 3G from the settings, I do not encounter this issue at all. It only happens on my home provider (Jersey Telecom - they're small). In the UK, on Three, it didn't happen.
So, given that the problem can persist over reboots, and doesn't happen in the UK, it makes me think it's more likely a network issue, so I called them up. The network engineer managed to reproduce the issue on his colleagues Samsung Galaxy Note, but they are adamant that it's a phone issue and not a network issue, and is a matter of Samsung not sticking to the specs. The phone isn't currently rooted, but I can root it if it will help me debug the problem. From the sounds of it, it may be problem consistent to all Samsung radio phones on our network.. and I really don't want to switch to another phone.
They say that from their logs, the phone is not always trying to create (or presumably, migrate?) a PDP when moving to a 3G network. It's hard to say whether it's a problem with the phone or their logs.. has anyone else experienced a similar issue? Does anyone know how to access logs about the phone trying to create a PDP etc. so that I have something to compare with theirs?
Thanks
check out the modems thread and try a better modem
Sent from my checkrom jellybean powered sgs 3

[Q] Signal issues

I've recently moved to Hampshire, UK and got myself a Vodafone simcard. This problem probably existed already prior moving to UK but wasn't as noticeable as phone networks were a lot better in Finland and Czech Republic where I lived before. I often notice my signal being non existent or very low when other people with Vodafone but different phones have ok to good signal. I often also notice that according to the phone it has a HSDPA connection but no data is being transmitted, but immediately if it jumps to HSDPA+, data is being transmitted flawlessly again. I'm running the latest stable CM 10 on my phone. Additionally there seems to be similar issues with WIFI, other phones show good signal but mine doesn't.
Any ideas what could be the cause? Is the reception in S3 just worse than in my old Nokia E71 or Iphone5? What really puzzles me is the not working data connection with HSDPA, sometimes moving few meters might make it jump to HSDPA+ and data again transmits normally.
First go back to full stock rom, latest uk generic firmware and modem to test.
It's more likely to be due to your rom than hardware.
I've tried few different stock roms but the same problem seems to be present, still shows that I'm connected with HSDPA but no data is being transmitted. Any other ideas?
Check APN settings correct modem and CSC .
Would any of these affect the wifi aswell?
LtnKowalski said:
Would any of these affect the wifi aswell?
Click to expand...
Click to collapse
No the wifi is kernel .
JJEgan said:
No the wifi is kernel .
Click to expand...
Click to collapse
Modem, CSC and APN were all correct. My problems are with both wifi and phone network, could the problem be physical? Doesn't kernel come with the firmware, or should I try with another kernel?
You can flash a kernel or modem separately or as part of a whole firmware.
If you've tried going back to stock then hardware is the most probable cause.
Sent from my GT-I9300 using Tapatalk

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