Activation Issues? One thing to try - Motorola Droid RAZR

Just wanted to give everyone a heads up with a slow activation. Here's what worked for me. I hear this is similar to the Bionic Activation issue
1. On the Touch here to start, press the top left, top right, bottom right, bottom left sections of the screen (above the buttons) to bypass activation
2. Finish the rest of the setup
3. Go to Settings, Wireless & Networks, Mobile Networks and change the System Network from LTE/CDMA to CDMA only.
4. Reboot the phone and the activation will automatically startup and activate your phone.
Good Luck!

Great tip! Had this very problem at Best Buy a few minutes ago. This worked, and Best Buy employees are still trying to figure out how I did it lol!

Yeah, it appears Motorola devices have problems activating on a 3G network when LTE the preferred network and you're not in an LTE area. Another option is to activate the SIM card on a different phone (Samsung, HTC, etc).

hahahahaha....
spent 3 hours tonight with tech support trying to activate this damn Razr...they couldn't do crap no matter what we tried. Just as he was going to have me do a factory reset on a phone I've had for 3 hours.....
Got on here and bam, the fix above worked like a charm.
Wait for it...they asked me for the URL to the thread so they could add this to their troubleshooting steps for activation - PRICELESS

Related

Skip the activation screen

Any way to do this?? on the Dinc, if you ended the *22899 call three times it let you bypass activation.... no such luck on the Rezound? anyone know the right method?
Edit: nevermind. just boot the phone without the SIM card.
Another thing to try would be to gain temp root with zergroot, and edit the build.prop to not require setup.
n00b question: What is the benefit of skipping the activation screen? Something to do with rooting/modding later on?
I think I'm going to get this phone as my first smartphone and all of this stuff is new to me so I don't want to screw anything up.
Well it allows you to play with the phone before it gets activated. Also, it would allow me to play with it before my number gets ported from us cellular because that will occur during the activating of my rezound next week.
Just wanted to confirm that if I don't install the SIM card I should be able to use the phone on wifi only. Currently deployed so can't activate the phone until I get back to the states.
I think if you tap on the four corners starting with the top left and going clockwise, it exits the activation, but am not sure if this is the case with the resound.
Sent from my NookColor
Thats how I did it on my OG Droid but I don't think it works on the Rezound.
Update: Got my phone today and without the sim inserted nothing had to be done to use the phone. It went through the inital setup and then to the homescreen.
you can just like hit the home button like a **** load of times. that usally does the trick

Had to exchange my phone today...

Had my note for a week and it would never work right on any AT&T hotspots. It would connect but I would get a notification that the connection failed, basically it seems that the authentication failed as I would get no data despite still showing connected in wifi connections. They gave me a new sim along with about 2 hours of wasted time doing other crap. They eventually put my sim in another handset and it worked. Come to find out that 4 other people have had the same problem in the past couple weeks with their Note. One of which was there at same time and his started working about ten minutes after a sim swap. The other two both got new phones like I did. Something you guys may want to check out, especially if within the 30 days. I spent the past week skimming through and installing apps suggested apps, time to start over.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
I had similar issues and got a new sim
Fixed it for me as well
Chief Geek said:
Had my note for a week and it would never work right on any AT&T hotspots. It would connect but I would get a notification that the connection failed, basically it seems that the authentication failed as I would get no data despite still showing connected in wifi connections. They gave me a new sim along with about 2 hours of wasted time doing other crap. They eventually put my sim in another handset and it worked. Come to find out that 4 other people have had the same problem in the past couple weeks with their Note. One of which was there at same time and his started working about ten minutes after a sim swap. The other two both got new phones like I did. Something you guys may want to check out, especially if within the 30 days. I spent the past week skimming through and installing apps suggested apps, time to start over.
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Click to expand...
Click to collapse
Sent from my SGH-I717R using XDA App
Chief Geek said:
Had my note for a week and it would never work right on any AT&T hotspots. It would connect but I would get a notification that the connection failed, basically it seems that the authentication failed as I would get no data despite still showing connected in wifi connections. They gave me a new sim along with about 2 hours of wasted time doing other crap. They eventually put my sim in another handset and it worked. Come to find out that 4 other people have had the same problem in the past couple weeks with their Note. One of which was there at same time and his started working about ten minutes after a sim swap. The other two both got new phones like I did. Something you guys may want to check out, especially if within the 30 days. I spent the past week skimming through and installing apps suggested apps, time to start over.
Click to expand...
Click to collapse
UGGGHHHHHHH I hate when I click "Thanks" instead of Quote. Ugh.
Anyway, so they swapped your phone when they just needed to swap the SIM? Brilliant...
khaytsus said:
UGGGHHHHHHH I hate when I click "Thanks" instead of Quote. Ugh.
Anyway, so they swapped your phone when they just needed to swap the SIM? Brilliant...
Click to expand...
Click to collapse
First, thansk for the thank anyways!
Second, No I did need a new phone. They swapped my SIM with no change. The one guy got a sim swap and it worked for him. Took awhole new phone for me. But I'm big on getting what I pay for. They used the free wifi as a selling point. I will very rarely use it, but first night there I was at McDs and got a connection failed notice. If i'm paying for it, it'll work one way or the other, especially now that I dont have unlimited data.
Just because it connects to a wifi spot doesn't mean you get internet right away. You still need to open up a browser and confirm to their terms and conditions before the internet works.
Yea I know, it wouldnt do that though. The browser tried to connect and got nowhere. The key to the authentication fail is that network connections showed it connected but the ATT notification said connection failed. This is the safeguard that keeps all but ATT devices off the network, a function of a implicit deny rule.
This is prob meant for another thread but they really need to make those ATT Hotspots recognize that you're on an ATT phone and auto connect without having to hit accept on the Terms and Conditions. I have times when my mother and aunt are at a Starbucks and they'd call me saying they're on the wifi but it's not working. I gotta keep telling them to open up a browser and hit accept on the terms and conditions.
BTW, does anyone know if you nuke/freeze the AT&T Hotspots app, does this prevent you from using ATT Free wifi?
Eddie Bombay said:
This is prob meant for another thread but they really need to make those ATT Hotspots recognize that you're on an ATT phone and auto connect without having to hit accept on the Terms and Conditions. I have times when my mother and aunt are at a Starbucks and they'd call me saying they're on the wifi but it's not working. I gotta keep telling them to open up a browser and hit accept on the terms and conditions.
Click to expand...
Click to collapse
I've never had to accept any Terms and Conditions on an AT&T device at an AT&T hotspot. If I go to Starbucks, the phone connects without any prompting and gains access, a little AT&T hotspot indicator appears in the notification bar. If I try to connect with my laptop or a non-AT&T phone, I have to accept Terms and Conditions.
I also had to exchange my Note this week, after about 10 days of use. The phone was in the car holder and it rebooted. It then started boot looping where it would display the Samsung splash logo, and then reboot. It would not go into Recovery, though would go into Download mode. AT&T tried to reset it for 20 minutes and then gave up and gave me a new phone.

New G3 Not Connecting to LTE

Here's my dilemma, I have a UDP and ordered a new phone from bestbuy and had it shipped to my home and swapped sim cards from my GNex to the new G3 (this allows me to keep UDP while taking advantage of contract pricing). I turned on the G3 and everything went as planned, including keeping my UDP (which I verified on my account on the VZW website), except that my G3 will not connect to LTE. It will connect to 3G and I have tried changing the network type to LTE/CDMA from global, and resetting the phone, and removing the sim, and putting the sim back into the GNex (which connected to LTE just fine). At this point I'm lost, any ideas?
Oh, and I'm afraid to ask VZ because they may make me switch to a "standard" data plan.
Cothek said:
Here's my dilemma, I have a UDP and ordered a new phone from bestbuy and had it shipped to my home and swapped sim cards from my GNex to the new G3 (this allows me to keep UDP while taking advantage of contract pricing). I turned on the G3 and everything went as planned, including keeping my UDP (which I verified on my account on the VZW website), except that my G3 will not connect to LTE. It will connect to 3G and I have tried changing the network type to LTE/CDMA from global, and resetting the phone, and removing the sim, and putting the sim back into the GNex (which connected to LTE just fine). At this point I'm lost, any ideas?
Oh, and I'm afraid to ask VZ because they may make me switch to a "standard" data plan.
Click to expand...
Click to collapse
I also came from a Gnex ...and the g3 hasn't let me down at all. I've swapped sims with no issue btwn the 2. If your sim gives you LTE on your Gnex it should just be a matter of getting your g3 settings in order.
Have you tried manually entering apn settings? If not, that may be your issue. Here's a link: http://apn-settings.com/verizon-4g-lte-apn-settings-detailed-configuration-steps/
Also, you may want to search for 'Verizon apn settings' in XDA forums as well just to verify everything is correct on that link & because XDA forums tend to provide instructions and user feedback as well.
Good luck
startswithPendswithOOH said:
I also came from a Gnex ...and the g3 hasn't let me down at all. I've swapped sims with no issue btwn the 2. If your sim gives you LTE on your Gnex it should just be a matter of getting your g3 settings in order.
Have you tried manually entering apn settings? If not, that may be your issue. Here's a link: http://apn-settings.com/verizon-4g-lte-apn-settings-detailed-configuration-steps/
Also, you may want to search for 'Verizon apn settings' in XDA forums as well just to verify everything is correct on that link & because XDA forums tend to provide instructions and user feedback as well.
Good luck
Click to expand...
Click to collapse
So there is no "plus" to add apn settings on my phone...am I missing something?
Please use the QUESTION and ANSWER sections to get ANSWERS to your QUESTIONS
Thread moved
Cothek said:
So there is no "plus" to add apn settings on my phone...am I missing something?
Click to expand...
Click to collapse
Rrr...no you're no missing anything. Sorry about that. It only gives you the option to "reset to default" on the stock ROM.
BUT - if you take out your sim, power up the phone, then go to the APN setting, hit the 3 dot menu and it'll say "new apn", click on that and set up the APN from there. That SHOULD work. If not, unfortunately, you may have to get a different SIM from Verizon. Shouldn't they keep your plan if you just tell them the sim wont read on your phone? With Big Red though - who knows, right?
So i switched SIM's with my wife's phone and LTE fired right up meaning my SIM was "bad". I was advised to go a Verizon authorized retailer and to buy a new SIM there because they won't try to change my UDP. I went to a local VAR and got a new SIM without a hitch ($15) and no change to my UDP. LTE is working perfectly now. Thanks for the help.
.....

Advanced calling workaround

(Edit) (read the first 8 posts for more info.. It is totally possible- this works) (edit) advanced calling still works after downgrading to Kitkat and reflashing lollipop. So I called Verizon got a smart tech and told her of my leaked Lollipop and she said it wasn't possible... To have advanced calling.
then I told her of BladeRunner and his thing....then my girlfriends phone droid turbo had advanced calling so she switched my phone number to her SIM to activate it but it already was active I clicked HD video also and took her SIM out put in the Z3V and clicked advanced calling a new prompt came up telling me of a few free features and boom now two people have advanced calling hit the thanks if you call Verizon and can get them to do this for you. (Edit) you don't need Verizon all you need is a phone where you can actually activate advanced calling on switch SIM back to Z3V activate advanced calling and your set. Since our 509 firmware supports it
Awesome
Tigerhoods said:
So I called Verizon got a smart tech and told her of my leaked Lollipop and she said it wasn't possible... To have advanced calling.
then I told her of BladeRunner and his thing....then my girlfriends phone droid turbo had advanced calling so she switch my phone number to her SIM to activate it but it already was active I clicked HD video also and took her SIM out put in the Z3V and clicked advanced calling a new prompt came up telling me of a few free features and boom now two people have advanced calling hit the thanks if you call Verizon and can get them to do this for you.
Click to expand...
Click to collapse
It actually does work! I just tried it, and data work while on call. Awesome!
Tigerhoods said:
So I called Verizon got a smart tech and told her of my leaked Lollipop and she said it wasn't possible... To have advanced calling.
then I told her of BladeRunner and his thing....then my girlfriends phone droid turbo had advanced calling so she switch my phone number to her SIM to activate it but it already was active I clicked HD video also and took her SIM out put in the Z3V and clicked advanced calling a new prompt came up telling me of a few free features and boom now two people have advanced calling hit the thanks if you call Verizon and can get them to do this for you.
Click to expand...
Click to collapse
I'd like to try it with the other lines on my family plan, but the phones with VoLTE are Galaxy S5s. That would mean I have to cut down their sim cards to fit the Z3v...
Does the Droid Turbo also take nano sim?
I just switch the sim card from the Note 5 and it worked.
GigaSPX said:
I'd like to try it with the other lines on my family plan, but the phones with VoLTE are Galaxy S5s. That would mean I have to cut down their sim cards to fit the Z3v.
Does the Droid Turbo also take nano sim?
Click to expand...
Click to collapse
yes it does but that may not be necessary if you have them port your
Line to the s5 or whatever have them shut off your line on the Z3V after its ported activate advanced calling with your profile on the s5 just in the menu not Verizon mobile and then have them port your number back to the Z3V. the tech told me it's not in the SIM it just a setting and this is a way to overcome not being able to select it anywhere with Verizon if your using the Z3V to do it. We broke Verizon..thank you very much. (Edit) idea go to a Verizon store ask a rep to put your sim in a phone with advanced calling activate it switch back done. Tell them their site is having technical difficulties and a person in tech support told you to do this. As it's the only way it will work. wAhaha
Tigerhoods said:
yes it does but that may not be necessary if you have them port your
Line to the s5 or whatever have them shut off your line on the Z3V after its ported activate advanced calling with your profile on the s5 just in the menu not Verizon mobile and then have them port your number back to the Z3V. the tech told me it's not in the SIM it just a setting and this is a way to overcome not being able to select it anywhere with Verizon if your using the Z3V to do it. We broke Verizon..thank you very much.
Click to expand...
Click to collapse
Just tried doing it just now with trying to switch lines for the devices on the Verizon account menu. Won't let me switch because they know it's incompatible sim cards...
GigaSPX said:
Just tried doing it just now with trying to switch lines for the devices on the Verizon account menu. Won't let me switch because they know it's incompatible sim cards...
Click to expand...
Click to collapse
you don't have to switch Sims literally just do what I said above.. When your calling in to Verizon....or you could go to a store. I want you to have this man.
Tigerhoods said:
you don't have to switch Sims literally just do what I said above.. If your calling in to Verizon or go to a store. I want you to have this man.
Click to expand...
Click to collapse
Oh, that's what you meant. Don't I have to have both phones with me?
GigaSPX said:
Oh, that's what you meant. Don't I have to have both phones with me?
Click to expand...
Click to collapse
no you can have Verizon do all the work besides activating the advanced calling in the settings menu for you if you get a nice tech or ask for tech 2 or 3 they might be more interested in doing the work or go to a store and physically take out your sim card talk to a rep have them put your sim in phone. Activate pull out put in Z3V done. Or if you have two phones with the same sized sim and the other one has the advance calling that works I think those are the only ways. Edit If Verizon doing the work it's best to have both phones off at some point in the process but other than that. the other line is not going to work for awhile till they get it set backup..
Tigerhoods said:
no you can have Verizon do all the work besides activating the advanced calling in the settings menu for you if you get a nice tech or ask for tech 2 or 3 they might be more interested in doing the work or go to a store and physically take out your sim card talk to a rep have them put your sim in phone. Activate pull out put in Z3V done. Or if you have two phones with the same sized sim and the other one has the advance calling that works I think those are the only ways. Edit If Verizon doing the work it's best to have both phones off at some point in the process but other than that. the other line is not going to work for awhile till they get it set backup..
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Click to collapse
Stupid representatives, they wouldn't let me change lines because of their same narrow minded response is that my phone isn't compatible. I tell the lady to go look it up online, and of course she's only looking at the Verizon pages.
I'm going to try again tomorrow with someone different.
So I actually was able to swap lines last night and have my phone switched to an active line with advanced calling already activated. It didn't do anything, but I did activate advanced calling for my number with the Galaxy S5. It activated and all, but nothing still showed up for the Z3v.
Just now I switched back the phones to the respectful lines, and I'm still lacking VoLTE. From your instructions in the first post, I would really have to switch the physical sim cards itself. In order to do that though, it's a one way thing where I'd have to shave the Galaxy S5's micro sim into a nano one to fit, which is too much of a hassle to do so when I would have to put it back.
GigaSPX said:
So I actually was able to swap lines last night and have my phone switched to an active line with advanced calling already activated. It didn't do anything, but I did activate advanced calling for my number with the Galaxy S5. It activated and all, but nothing still showed up for the Z3v.
Just now I switched back the phones to the respectful lines, and I'm still lacking VoLTE. From your instructions in the first post, I would really have to switch the physical sim cards itself. In order to do that though, it's a one way thing where I'd have to shave the Galaxy S5's micro sim into a nano one to fit, which is too much of a hassle to do so when I would have to put it back.
Click to expand...
Click to collapse
Do you have a friend that will let you switch phones for just a minute? All you'll need to do is swap the sims and then activate it on the new phone and swap sims back and it should be on the line. Any nano sim from an android or even iphone 6 would work. I'm going to swap out my wifes nano in her ip6 later today to get this setup for myself.
Thehoose said:
Do you have a friend that will let you switch phones for just a minute? All you'll need to do is swap the sims and then activate it on the new phone and swap sims back and it should be on the line. Any nano sim from an android or even iphone 6 would work. I'm going to swap out my wifes nano in her ip6 later today to get this setup for myself.
Click to expand...
Click to collapse
Yeah, I realized what I can actually do. I have an HTC One M8 on a line too so I'll swap it with the GS5, activate advanced calling on it, then actually put the sim card on my phone.
Hopefully I can do that without needing to waste my time calling Verizon because the feature on my Verizon is entirely stupid if it doesn't let me swap lines myself.
Thehoose said:
Do you have a friend that will let you switch phones for just a minute? All you'll need to do is swap the sims and then activate it on the new phone and swap sims back and it should be on the line. Any nano sim from an android or even iphone 6 would work. I'm going to swap out my wifes nano in her ip6 later today to get this setup for myself.
Click to expand...
Click to collapse
I was able to get it to work that way also. My wife has an iPhone6 and I was able to put my sim in it, open the "My Verizon" app and activate the Advanced Calling 1.0. While still on the iPhone I activated it in the settings. Put the sim back in my Z3v and went into the Advanced Calling settings and it worked.
GigaSPX said:
Yeah, I realized what I can actually do. I have an HTC One M8 on a line too so I'll swap it with the GS5, activate advanced calling on it, then actually put the sim card on my phone.
Hopefully I can do that without needing to waste my time calling Verizon because the feature on my Verizon is entirely stupid if it doesn't let me swap lines myself.
Click to expand...
Click to collapse
Nice. I'm just going to do the sim switch with my wife's Iphone 6 and login to the myvzw online to activate tonight. Up until this update I have been seriously regretting this phone purchase and i've been looking at the Moto X Pure. I told myself I'd never go back to Moto, but that phone is beautiful lol. We'll see how this update and Volte with data goes...
GigaSPX said:
So I actually was able to swap lines last night and have my phone switched to an active line with advanced calling already activated. It didn't do anything, but I did activate advanced calling for my number with the Galaxy S5. It activated and all, but nothing still showed up for the Z3v.
Just now I switched back the phones to the respectful lines, and I'm still lacking VoLTE. From your instructions in the first post, I would really have to switch the physical sim cards itself. In order to do that though, it's a one way thing where I'd have to shave the Galaxy S5's micro sim into a nano one to fit, which is too much of a hassle to do so when I would have to put it back.
Click to expand...
Click to collapse
so the tech rep could have done it with no Sims being removed she just did it the way I described because she thought it would give me a better chance to work since she thought this would not be possible in the first place she was just working with me cause I said twice I belive the source on advanced calling -BladeRunner- after that and talking about the phone she was down. So if you get it active on your line you should be good just activate or turn it on in the settings of the Z3V when your done. remember it's just a feature and your phone now supports it 509 -firmware
This is the only way to beat the system since Verizon isn't ready for us to have this.
Holy smokes it works! I went in and told them I spoke to a Verizon tech that told me to go in. They put my sim in a S6 that was there and activated advanced calling. Guy didn't think it was going to work. It actually didn't at first. I went back into the menu on my phone checked that it was all on, rebooted and now it works.
Says active but no go
So mine says "Advanced calling is already active on your device, reboot to enjoy advanced calling. Several reboots and the phone still has the" upgrade to activate advanced calling "option. When clicked it goes right back to its saying to reboot that it's already active. Ugh.
Thehoose said:
So mine says "Advanced calling is already active on your device, reboot to enjoy advanced calling. Several reboots and the phone still has the" upgrade to activate advanced calling "option. When clicked it goes right back to its saying to reboot that it's already active. Ugh.
Click to expand...
Click to collapse
that's what is always says, if you actually get it active new prompt comes up with a free features list then after that you get a drop down menu for HD video and voice check if you really have the feature by going on my Verizon and see what lines it's active on. What firmware are you on
Tigerhoods said:
that's what is always says, if you actually get it active new prompt comes up with a free features list then after that you get a drop down menu for HD video and voice check if you really have the feature by going on my Verizon and see what lines it's active on. What firmware are you on
Click to expand...
Click to collapse
It says it's active on my Verizon on both of our lines lol. I'm thinking maybe give it a while, then checking it before bed. I'll update in case anyone else e counters the same thing.
---------- Post added at 01:46 AM ---------- Previous post was at 01:41 AM ----------
Okay now it's working, but video calling is grayed out. Anyone else have grayed out video calling option?

Question Network Issues

Hello, first I want to thank XDA and everyone here for all of the wonderful help that I've been given over the years silently because I've always came here if I had an issue and I haven't found one that hasn't been solved yet. So, sincerely I thank all of you. Now on to my problem. I have a OP Nord N200 5G bootloader unlocked on OOS 11 that is rooted running Orange Fox Recovery. But this problem existed before unlock, root and recovery. When I pull down the notification panel it says that I'm connected to the AT&T tower and I'm with Metro by T-mobile which sometimes it will say it's connected to Metro. When it's connected to AT&T it gets really slow, but I have service. I've done all the hard reset, network reset as well as called Metro like 6 times but nothing they've done has worked. I have been dealing with this issue from the day I've bought it and it needs fixing. Can anyone please help me with this issue? I want to thank you in advance for taking time to even read my request. Thank you. Below are screenshots showing my issue. Pics were taken literally while I was going over my post. Thanks.
Under Settings > Wi-Fi & Network > SIM & Network you can press Network Operators and toggle "Choose Automatically". It will allow you to select the carrier you want to latch onto manually. When you toggle this off, it will take anywhere from 2-5 minutes before you're presented with the list of carriers it finds. It's taken longer for me at times.
Thanks for your reply, but I've done all that already. Reset the network, flashed the stock rom and even restored a backup. I'm at a loss for this one and I've never even heard of this. I'm thinking that maybe if I install a custom rom like Lineage, it may run it on the right network the sim is on. Thank you again for your time and advice.
What do you see when you see a signal checker app? are you actually on AT&T? Maybe your in a fringe area and its roaming?

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