[Q] Atrix: problem with Calls (error) - Atrix 4G Q&A, Help & Troubleshooting

Hi,
I have an Atrix and have installed the Alien4-ROM (Android 2.3.4 Kernel Version 2.6.32.9).
In addition I insalled a lot of apps.
In the nearest past I got a problem which I don't get rid of.
I even did a wipe of all the user data and installed all apps etc. again (which took me half a day).
Problem:
Sometimes (not reproducable) I am not able to ring someone or if I get a ring the phone freezes.
Starting with e.g. GO Dialer I am going to make a call, press the Call-Button and then nothing, the Screen is freezing (during the initiation of the call).
Vice versa, I get a ring do a Lookscreen-"slide" to answer the call or accept the call and then nothing, phone is restarting or is freezing.
BUT I was just trying to reproduce this behaviour again to describe, but all went fine. So I am never sure if it works or not.
So my question is how I can find out what's going wrong. I assume it's an application, but how I can monitor which application is causing this behaviour.
Is there a debugging which runs all the time (without having the USB-cable plugged in)?
Any ideas/suggestions which is the best way to do a root cause analysis?
Best reagards

push: no ideas?

Related

Loss of phone ringtone!

Hi everybody,
Found a problem on my SGS2:
Loss of phone ringtone when I have incoming call (it`s only vibrating).
Restart the device - the problem is gone for a while. Then I goes again.
The device not rooted.
Bought and using SGS2 from June. Did not have this problem from the beginning. It started 2 weeks ago when I started to use alternative dialing apps.
Used "Dialer one" - it woked good. Turned to "GO Contacts" - the problem started.
Turned back to "Dialer one" - but the problem remained.
Also using: GO Launcher, GO Sms and other alternative apps.
Maybe somebody had the same problem and knows how to fix it. Asking for advice.
Thank you.
Same here bro,
Never sound problems while phone is awake (so I think not likely problems hardware-wise)
But patrial or no ringtone (only a short sound) and vibration on calls and sometimes other notifications.
While phone awake no problems when being called.
Thought for a while Lookout or Juicedefender being the problem, uninstalled these and problem seemed fixed, only to reappear shortly after that...
I am also clueless (and unrooted btw) for now.

[Q] Dialer issues

Has anyone encountered problems with the dialer?
I can punch in a phone # and press the green button to dial, but it doesn't dial immediately. There seems to be a lag sometimes of up to 30-60 seconds.
Also, sometimes I cannot hang up a call. I press the disconnect button and it just doesn't do anything.
phone app/dialer issue
hello,
i think that the same happened to me. the problem that I am having concerns the phone app on my razr. very, very often when I try dialing somebody, after hitting the the dial button, the screen where is shown a larger photo of the person that I am calling appears then it flashes and disappears (saying <call time 00:00>, something like when the call is terminated) then it reappears by itself after 2 or 3 seconds and the call continues smoothly. this is a very annoying problem, not being able to have control of my calls.
i don`n know what could have started this problem because everything was working fine, and still is apart from this issue. i`m not a skillful android user but i managed to root my phone (making all the necessary backups), then using some specific apps for rooted phones (like titanium, motomizer etc.) and every thing was OK. Lately i`ve installed a navigation program for android to my phone (iGO) but i`m not sure if by doing this, the problem appeared.
to solve this, i`ve tried everything: uninstalling all the suspected apps, factory reset, rolling back my system to a previous backup, updating my system version from 651.73.30.XXXXX.en.EU to 651.167.19.XXXXX.en.EU, cleaning the cache/dalvik cache. the problem still persists...
if you guys have any idea what could have caused this please guide me through a solution.
thanks!

[Q] Blocked incoming call screen

Straight to the problem: sometimes (and in a very unpredictable manner), when i have an incoming call, plenty of problems show their ugly face. First of all, i sometimes can't accept, or decline an incoming call, because the screen isn't responding to input. Sometimes i can go around this by pressing the on/off button twice, and that would enable the screen. But, sometimes even that doesn't work. The phone just keeps ringing until the caller eventually gives up. When that happens, the phone continues to function normally.
Another problem is constant vibrations i noticed in several occasions. Instead of vibrating in "pulses" or "waves", the phone just keeps vibrating constantly, which can be very annoying in combination with the problem mentioned in the first paragraph.
At first i though it's a bug in my ROM (CM9 port for legend), but have heard people experiencing the problem on other stock devices (Galaxy SII on stock ICS, for example). So it is not that rare, but to this day i haven't been able to find a solution.
Did anyone manage to solve this problem, or find any information as to how this can be avoided?
stane37 said:
Straight to the problem: sometimes (and in a very unpredictable manner), when i have an incoming call, plenty of problems show their ugly face. First of all, i sometimes can't accept, or decline an incoming call, because the screen isn't responding to input. Sometimes i can go around this by pressing the on/off button twice, and that would enable the screen. But, sometimes even that doesn't work. The phone just keeps ringing until the caller eventually gives up. When that happens, the phone continues to function normally.
Another problem is constant vibrations i noticed in several occasions. Instead of vibrating in "pulses" or "waves", the phone just keeps vibrating constantly, which can be very annoying in combination with the problem mentioned in the first paragraph.
At first i though it's a bug in my ROM (CM9 port for legend), but have heard people experiencing the problem on other stock devices (Galaxy SII on stock ICS, for example). So it is not that rare, but to this day i haven't been able to find a solution.
Did anyone manage to solve this problem, or find any information as to how this can be avoided?
Click to expand...
Click to collapse
I have the same problem with my phone. Any solution for this problem thx
Reflash, reflash, and if it happens again - reflash. The screen lock/unlock workaround was working about 90% of the time. I gave the phone to my father (clean new flash) and he didn't experience any issues with the rom so far.

MROM-Olympus Issues

Hello guys, I would have posted this directly to the MROM thread but I can't due to not having 10 posts....so I'm posting here and hoping somebody can help me or draw attention from someone in that thread that is running this rom. I'm having a few issues with this ROM that are leaving me unable to use my phone at times and others that are just annoying.
[ROM] MROM-Olympus [CM7] build:20130330
Problems with the Phone function:
1. The biggest problem for me is sometimes trying to dial or receive calls stops working, and you don't know this, when everything else on the phone is functioning fine. A reboot will allow the phone to be able to dial out and receive calls once again. I have not noticed any patterns ...just when I get ready to make a phone call it says "dialing" and then after a few seconds a beep and it hangs up. Also as noted when this happens I'm unable to receive calls and everyone gets my voice mail. It was doing this after a install and without anything else being installed...I do feel that it's gotten worse as in happening more often but that could just be my frustration making it seem that way.
2. Another phone issue since day one: Sometimes after dialing a number the screen goes off and pressing the power button may or may not bring the screen back on or if it does the screen comes on for a split second then goes back off. It's impossible to end a call this way or to enable speaker phone, look up contacts. When it's functioning correctly a call is made then the screen goes off when i place the phone close to my ear and comes back on when i take it away. A reboot fixes this issue usually for awhile, I've also had to take the battery out twice because the power button did nothing.
Problems with the wifi tethering function:
3. Wifi tethering works but I've noticed problems on upstream packets. On 4G the phone can hit 5-6 Mbps down and 1.5 Mbps up on T-mobile. I've ran test via "speedtest dot net" which they have an android app so you can test your data speed right from the phone. Now when I connect "wifi tether" my computer to it and run the test from the computer I get the 5-6 Mbps down but the upload test takes forever to start and when it does I usually get anything from 25-220 Kbps. I performed this from linux, windows and an android tablet ..all report slow upload speeds while the phone directly running the same tests get very good performance. I'm wondering if this could be a issue with the wifi driver or possible kernel issue of sorts.
I choose this rom because from what I read it was one of the most stable and everything on the phone works which is the most important thing to me.
Thanks in advance!
Happened again today, phone uptime was 17hrs. I'd made a few phone calls and received one, pulled the phone out of my pocket to make another latter and it did it's thing where it says dialing .....a few seconds then the beep like when you hangup and then back to the contacts. I checked this time the status and it showed in service and data connected. I was also able to txt and browse the internet just not make or receive calls until a reboot.

[Q] Looking for some advice....

I have an Verizon Motorola RAZR as a work phone and I need some advice.
I haven't messed with it at all since it's a corporate phone but it gets intermittently (actually usually) non-responsive (it literally takes 30 seconds to respond to a screen input, sometimes the screen won't turn on so I can answer the phone until AFTER is stops ringing, etc.) and I've had enough.
Some questions:
1. Is there a known root cause that results in this type of behavior and can it be fixed?
2. Can I root the phone without losing data?
3. By switching to cyogenmod ROM can these issues with lack-of-response be avoided (I understand that it can be loaded on in addition to the stock ROM)?
4. What is the best strategy add cyogenmod (or other ROM) if I chose to pursue this path?
This phone is mission critical so I wanted to check with someone with experience before I started messing with it... I have rooted and installed ROMs before but never on a Motorola phone.
thanks!

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