Lumia 800 touchscreen and -buttons go dead - screen off/screen on resets - Nokia Lumia 800

Hardware issue(s): Three days into my new Lumia 800 I've experienced about a dozen total device freezes. The phone becomes unresponsive and the home, back and searchbuttons are dead too.
The problem is resolved when I use the screen off/on button.
I also have another problem, described in this thread. There seems to be a (large) part not secured inside the device. When shaking the device there's a distinct click/clack sound and you can feel the part moving around in the device.
I'm not sure if both issues are related, so I'm wondering if anybody else has experienced similar issues with the screen and touchbuttons going dead.

Same problem om Lumia 800
Hi, I have exactly same problem, with my new Nokia, it started behaving like that first time I started the phone. It is either HW or Windows Phone OS. I have retured it to nokia immediately, they have said there is no problem with phone?!?, they will hopefully install new firewire or OS or whatever and hopefully it will work when i get it. I suggest you that you return the phone that is not acceptable behaviour it should just work without any hacks.
Otherwise buy an Iphone or other more stabile phone, it seams that Win Phone is at least two years behind other phone OS....

mexo100 said:
Otherwise buy an Iphone or other more stabile phone, it seams that Win Phone is at least two years behind other phone OS....
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Click to collapse
Everybody can get a phone made on a Monday. Regardless of what OS it uses. Top me WP is more stable than both iOS and most definitely Android.
Maybe it will be fixed with new firmware. Don't know. But I would return it to where you bought it right away and walk away with a new one.
Here's the changelog for the newest 12070 firmware:
The new Lumia 800 update brings the following enhancements:
• Enhanced battery standby and talk time performance
• Battery capacity icon instead of question mark on top right of screen
• Improved bass in audio performance
• Soft-key illumination at all brightness levels
• Fixes for device performance issues including self-reboots, freezes and call-ending
But I would return it anyway and get a new one.

Hi
I live in Sweden too, and the phone is ordered online. If you open the phone from originally package you do not have right to return it(according to sucky Vendor), but according to the consumers right office I have the right to return the Phone get new or replacement. I have been in conflict with this vendor for 8 weeks now, as I do not get any respond from them about the phone.
Problem is with Lumia 800 from the start it should work directly. I could use that money I bought the phone and invested in something else for this 8 weeks.
I have had several android phones and hadn't have problem. My friend have IPhone, no problems there. That is my experience.
When I google for Nokia Lumia I see a lot of people complaining, and a lot of problems, and about stability I do not agree as Win Phone has not so many features as Android it should be more stable and it is not according to the all forums I visited.
But still that is my opinion and my experience.

We all have different experiences.
I come from Android and it always was a force close fest for me no matter what phone I had. Not very stable. iPhone I have never owned but according to surveys iPhone apps force close even more than Android app. And other serveys tells that WP owners are among the happiest of phone users. But let's forget about this for a while.
What vendor did you purchase from? I would consider making a post to www.fairshopping.se and let the company answer. Usually they want to answer inqueries there as it may make them look bad otherwise. Always worth a shot I have seen many people getting positive results after posting on that site.

Related

[q] is htchd2 really worth it?

ok so we all know that the htc leo has alot of cool features you can use on it and alot of its qaulity is unique. but unfortunatly it has lots of problems too. i so far has gotten 4 brand new htc hd2's and they all have bugs and problems within them like restarting by itself many times and freezes. tell me what u think?
I love the phone. But I also have very few freezes and have never had the phone reset itself.
I've never had a defective phone. I think a lot of it is things we do to them.
nrfitchett4 said:
I love the phone. But I also have very few freezes and have never had the phone reset itself.
I've never had a defective phone. I think a lot of it is things we do to them.
Click to expand...
Click to collapse
Same here. The only time I get lockups or slow-downs are after I install certain apps.
Same here..............
Had mine since November and the only problems have been ones that Ive caused through too much tweaking.....
And a problem with T Mobiles original stock rom but that was T Mobiles fault not the HD2.......
LiL xSOULJAx said:
ok so we all know that the htc leo has alot of cool features you can use on it and alot of its qaulity is unique. but unfortunatly it has lots of problems too. i so far has gotten 4 brand new htc hd2's and they all have bugs and problems within them like restarting by itself many times and freezes. tell me what u think?
Click to expand...
Click to collapse
The HD2 is a wonderful machine that gives you best performance and wonderful features.
Especially when u compares it to competitive products or the price paid.
I have HD2 , T-8585, since January and never had any freeze or self restart.
All problems I had never cased from the HD2 itself. They cased from installing soft wares which sometimes do not work properly with other soft wares. That was easily recovered with the assistance of nice guys here.
Some problems occurred from defective accessories such as croppy cheap usb-micro cable.
The HD2 is wonderful machine that can be easily converted and modified according to your needs and imagination.
Thanks for the great answers ! I think its just the T-Mobile Rom thats a complete piece of crap. Because I didnt even add anything or tweaked the first 2 phones i got and they still caused many problems within the first day no B/S. Another quick question dough, how much would it cost to buy and repair an htc hd2 LCD screen, because one of my phones screen cracked. Its not the glass outer part that broke but the inner screen.
I am agree with you all, it's a great phone fast-big screen-cool design, but....
It's worth to pay 450 euro for this phone now (AUG)?? I mean I can wait for the next generation (mabe hd3/NOV or DECEMBER) thaat will have more features like an S-AMOLED and mabe a hdmi cable, and all of that with +50 euro.
Do you know anything about new HTC phones that will be released and when, and it is worth to wait more??? Thank you!
I believe the hd2 is one of the best devices on the market. It's fast, it has wonderful features, and now it is capable of running more then one os. Even the stock winmo isn't bad if yu change the rom and don't care about downloading apps. I believe for tmo usa, the hd2 is hands down the best phone they have, other then the n1. And yes better then the samsung vibrant, which is supposed to b upgrade but doesn't even have a camera flash.my experience with samsung phones has been horrible. I don't even think froyo has been released for it. Even tho it's ported, I've been running froyo on my hd2 since late july. As for up coming phones, google htc vision aka g1 blaze. 1GHz processor, medium sized screen, slide out keyboard and android. Basically the first legit replacement for the original g1. Much better then that mediocre mytouch slide 3g. The choice is yours.personally I love my hd2, but yu might just want to wait alittle while longer.
Sent from my HTC Desire using XDA App
Btw the htc vision should b coming out before the years end. Also there is a rumored hd3 coming soon that is supposed to run wimo7. Decision, decisions lol best thing about the hd2, runs winmo 6.xx, runs linux, runs android, and most likely will run winmo7(I'm sure someone will figure out how to port it) what other phone can do that! Lol decisions decisions
*that was Sent from my HTC hd2 using XDA app*
i think its a Great phone, i love everything about it slim design customisation element big screen but unfortunately it does have its flaws eg battery life occasional freezing to name a few plus no further windows upgrade officially it looks like a dying breed imo but without the chefs on here this handset will be resurrected with android port coming through and presumably windows 7 the futures look good
I do love the phone alot and i do think its the best phone on the market but im just highly upset with its problems. My bad luck i guess hehe . I have another question dough.
What does the red or yellow dots on the back of the phone next to the battery on the lower left mean? I got a 3 phones with red dots but 1 with a yellos dot.
LiL xSOULJAx said:
I do love the phone alot and i do think its the best phone on the market but im just highly upset with its problems. My bad luck i guess hehe . I have another question dough.
What does the red or yellow dots on the back of the phone next to the battery on the lower left mean? I got a 3 phones with red dots but 1 with a yellos dot.
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all that is a reset button. First it was red, then on the newer batch, it was changed to yellow.
For me, its the best windows phone I have ever used. Although if I was thinking of buying a new phone at this stage of the year, I think I would wait till around Oct-Nov or at least i'll wai for the first release of W7 and see if it is worth the wait. But the HD2's built I think is almost perfect(virtual keys at the bottom would have made it perfect for me).
Well dasz really true ! Thanksz for all da help guysz .. Ima jusz try to find the best rom out there . I wuld like sum help on dat too if u dont mind hehe This site is very supportive and useful !! Big thumbs up
Coming from a google phone for the past 2 years and then going back to Windows I was amazed how easy it was to deal with the phone.
The issues are the same as the others freezing, lag, etc. I think its the stock ROM itself, but I wonder? Sometimes it acts like my old dash and when you have to close the tasks and use a program to clear up ram space, it annoys me.
I don't like the windows market place, in google certain programs are free, but in windows you have to pay to use features? F-that.
I awating till they perfect a andriod rom to be put in the HD2 with no issues.
The good points of the phone is that it syncs to my outlook with ease..
FenderGuy said:
Coming from a google phone for the past 2 years and then going back to Windows I was amazed how easy it was to deal with the phone.
The issues are the same as the others freezing, lag, etc. I think its the stock ROM itself, but I wonder? Sometimes it acts like my old dash and when you have to close the tasks and use a program to clear up ram space, it annoys me.
I don't like the windows market place, in google certain programs are free, but in windows you have to pay to use features? F-that.
I awating till they perfect a andriod rom to be put in the HD2 with no issues.
The good points of the phone is that it syncs to my outlook with ease..
Click to expand...
Click to collapse
So does this mean that no matter what rom i put into the phone, it will always be lagging and freezing as it normally would?
LiL xSOULJAx said:
So does this mean that no matter what rom i put into the phone, it will always be lagging and freezing as it normally would?
Click to expand...
Click to collapse
I wouldnt say that since most of the roms here seem to make it run better, but Windows mobile is crap compared to Linux.
The HD2 has the same features as my Andriod phone Google maps, You Tube, Google Browser, yet run like crap on the windows mobile phone. GPS take forever to lock on and the maps just has a differnet feel to it..Youtube runs differnet and the browser is crap
Does this phone really have a 1 ghz processor? It feels like my a phone is on 450ghz at times, again maybe window mobile requires too much?
I'm going to flash a rom on the phone since I am tired of the battery drain which is annoying
I have a Nexus One that I am in the process of selling since I like the Hd2 alot more.
The Hd2 does everything I could ever ask of a smartphone and more:
- Free turn by turn GPS directions
- Emulator gaming
- Word/Excel documents
- Bluetooth keyboard support (Android cant do this at all)
- Voice recorder
- Gorgeous 4.3' monster screen
- Tethering
I haven't had any problems with my Hd2 whatsoever. If anything Android gave me more problems than Windows Mobile. The only reason you hear about Android more is it's newer and the media want's to push it as hard as they do with Apple stuff for ratings...
I'm bored with my HD2. Because its working perfectly. I guess I need a new phone with lots of problems
I love the phone. It's design is great, the screen is amazing and the hardware is beefy. What really makes the phone though is the community and chefs here at XDA. I lose count of the amount of times I have reflashed my phone. With different ROMS, experimenting and messing around. It's a great device if you like doing that. It makes you pity the iSheep followers, really..
However, my main 2 drawbacks are this: 1) The battery life is poor.. although that is understandable with the screen and hardware it's got to supply. 2) the fact that HTC have confirmed that they will not be supporting/supplying WinMo 7 for the device. However, I hold out hope that will not be a problem for the clever guys here at XDA .

[Q] Broken Titan

Wondering if the setting for Automatic screen brightness is bad for you all? What im talking about is that my screen brightness is not changing accordingly to light/dark environment, it's basically always on medium. Can my phone be broken or is this normal?
Also experience screen drop outs where it's stop responding to touch input, it sits like that for short period of time and will start responding again. It seems not like a frequent problem but happens now and again since I bought it last week.
Last but not least, im experiencing some forms....in lack of words, "processor" straining if I have all 20 Xbox games installed and a lot of apps and music. Seems that the less memory the more chopy everything become. Even with a lot removed from storage and having, like 7GB free its a bit choppy, but the problem will increase expanding to less increased memory. Just open Games and looking at the avatar you can see lagg in his movments. I feely like with a clean phone I never saw that.
Now worth noting is I am VERY picky when it comes to lagg/choppiness/Screen flickerings. This phone is brand new and I come from a Omnia 7. While surfing the Webb is a incredible experience, its so smooth, I feel that start menu scrolling, avatar movements etc is choppy and almost, as bad? as a first gen device. Game performance seems to be better on the Titan compared to my old Omnia 7. But on a lot of areas it seems my Omnia 7 is on par with the Titan. This is a new gen device, shouldn't I experience a lot of difference.
Now, anybody got some thoughts about this? Any feedback/help is appreciated.
Best regards
Me
The amount of used/free storage has very little to do with the performance of the phone. More than likely, its simply the phone needing to download and load data that is causing some of the stuttering you are seeing, which is the most common culprit of performance hiccups. The storage memory is not the same thing as the memory used to run the phone/apps/games. A common misconception.
Slow data connections/downloads in combination with the inability for the phone to load all your information instantly is probably the lag you are seeing (or even, the phone IS trying to load all your data at once). It is more apparent in 3rd party apps, but its the same as any device trying to load data.
If it really is to the point where its unbearable, it may very well be that your device is defective. I don't have any major issues with freezing/stuttering/lag on any of my Windows Phone devices. Its a bit more noticeable on my 1st gen devices, but its largely eliminated on my 2nd gen devices. A little bit of stuttering here and there is completely normal for any device though.
Thnx for the input. I can't tell what's the reason behind it, but my Omnua was the same. To many Tiles and the start screen will get choppy etc.
Nobody have any trouble with the screen brightness and phone freezing for a short period? Many small things I never noticed on my Omnia 7, and I thought that phone wasn't all there. If all small problems is here in scared for the survival of WP if phones get worse. If there to. Ompete with Apple plz give solid performance.... I feel disappointed :'(
I've a ton of live tiles and no start screen lag. Maybe your device is defective?
or maybe my standards are 2 high. It can't be a coincidence that my Omnia 7, Lumia 800 and now my Titan is doing the same thing...but that is a WP7 issue. Currently is automatic screen brightness my worst concerns, and if dark room or sunlight don't really change on your phones, then I know its a standard Titan issue, if not, I need to send it back for repairs. And maybe the screen freezing I have is connected to the sensor is broken. I have no clue so .....if you cover your phones top, or put a strong light on it, does your brightness change?
screen freezing should probably be more accurately be called screen drop out, like its disconnected some how. Haven't happend for 1-2 days now.
I remember my old HD2 was reported with broken screens as a flaw and people had to send in a lot of there devices before it was fixed. Kind of scared its typical bad HTC quality playing its thing?
Autobrightness - known bug
Screen stutter - tried SRS-off?
Start screen lag - ghosting
Screen drop - lock-unlock screen, known bug for some handsets.
It's all in the sticky of FAQs.
I can fill my screen with tons of tiles too and get absolutely no lag.
I think really the best way for any of us to tell you whether or not the type of lag you are experiencing is normal would be to take video. Use the phone as you normally would, take some video of you doing it, and clearly we should be able to see any weird lag issues.
But again, a little bit of lag, on any device, is totally normal. It may be that you are just too picky. I imagine that using Android would totally kill you since the lag there gets out of hand at times.
Problem is, while you may think its Windows Phone in general because it has happened to the last 3 of your devices, the rest of us here experience little to no lag with our devices, which would rule out that it is just a Windows Phone problem. It may be the way you set your phone up that it causing some kind of lag, totally possible, since everyone sets up their device in different ways. And more than likely, you have set your phone up a certain way every time you move to a new device, because that's just how you set it up.
Thanx for all the great input and maybe im just picky.
Great FAQ thread, sorry for not seeing it, but I would give you the tip to rename it to somthing more...boring? :-D. All I saw was FAQ and noob and then my interest was gone, sorry for that, usually see em and they always rock so thnx for a nice post. As a naming tip. FAQ: HTC TITAN: current Information/issues/solutions.
Maybe just me but in sorry i missed your FAQ. Keep upp the work and nice to know its basically HTC screwing up again, when will they learn. (Miss my Omnia 7)
also, feel free to delete this thread if you consider name change ...lol, just trying to be kind and frank.
Nakazul said:
Thanx for all the great input and maybe im just picky.
Great FAQ thread, sorry for not seeing it, but I would give you the tip to rename it to somthing more...boring? :-D. All I saw was FAQ and noob and then my interest was gone, sorry for that, usually see em and they always rock so thnx for a nice post. As a naming tip. FAQ: HTC TITAN: current Information/issues/solutions.
Maybe just me but in sorry i missed your FAQ. Keep upp the work and nice to know its basically HTC screwing up again, when will they learn. (Miss my Omnia 7)
also, feel free to delete this thread if you consider name change ...lol, just trying to be kind and frank.
Click to expand...
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No problem mate! I've changed it
I think HTC din't just mess up in general. It was the first batch (Oct/Nov purchases) that had the most issues and plenty with ATT. In the UK if you got something from first batch off CarPhone Warehouse - you would see those freezes and lags. However, I swapped mine just before December and no issues after that. The ghosting is common with ALL HTCs. Android, Windows - doesn't matter. It's their S-LCD/LCD screens.
hehe okay. Just bought mine of Expansys and they were waiting to get em in to stock so was hoping to skip first wave. Any ways to see which rendition I have? Hmm I will go to the FAQ after your reply so delite this thread in awhile then, its no good when there is a FAQ, especially as good as the one there is.

Got my 920, bricked it in 60 mins :(

I picked mine up from an EE store yesterday and had a few issues when setting it up. The app store kept throwing up errors everytime I selected an app from a list, and my work exchange email just wouldn't work so I attempted a reset (Settings > About > Reset).
Bad move, now all I have is a Nokia logo on my screen. I've tried the 2 button and 3 button resets but have not seen anything on screen apart from the Nokia logo and the low battery screen.
That'll make it 3 x 900s and 1 x 920 I've returned this year. Probably time for me to give up on Nokia and just stick with Samsung.
Have you tried starting it up without the SIM in? May seem silly but my first EE SIM was faulty and it made my phone get stuck in a bootloop. One new SIM card later and it was perfectly fine again!
Only on XDA.
DavidC1980 said:
I picked mine up from an EE store yesterday and had a few issues when setting it up. The app store kept throwing up errors everytime I selected an app from a list, and my work exchange email just wouldn't work so I attempted a reset (Settings > About > Reset).
Bad move, now all I have is a Nokia logo on my screen. I've tried the 2 button and 3 button resets but have not seen anything on screen apart from the Nokia logo and the low battery screen.
That'll make it 3 x 900s and 1 x 920 I've returned this year. Probably time for me to give up on Nokia and just stick with Samsung.
Click to expand...
Click to collapse
Just passing by this forum an saw this...
that's not normal my friend, for 900 or 920 devices, or perhaps you are unfortunately one of the most unlucky people alive. But statistically that suggest that you would have more luck staying with Nokia, the chances of there being 5 dud devices (assuming no user intervention helped them on their broken way) is astronomically high, changing to another brand resets that statistical analysis to zero, ergo if you are just an unlucky person you will more likely have problems with Samsung
Well all 3 of my 900's came from the same store and were white. I've always suspected that they were all from the same delivery and production batch so put that one down to bad luck. My L920 I think may well have been user error from when I did a hard reset, thinking that I couldn't connect to the app store because my phone needed a reset rather than because the store was down!
However, there are number of people posting in the WPCentral forum who have also killed their phone on a hard reset, so I tested my 2nd handset in the store before leaving and it survived a hard reset so I was happy.
I've now got a replacement and it's all good (apart from the horrid rattle when the vibration goes off for an alert).
My sister exchanged her L920 too as it was suffering from freezing everyday. Hopefully her 2nd handset won't be as troublesome.
I think wp8 is not stable because this is same problem in every other wp8 phone. Microsoft should do something quick before it's too late.
zolgi said:
I think wp8 is not stable because this is same problem in every other wp8 phone. Microsoft should do something quick before it's too late.
Click to expand...
Click to collapse
Apparently the rebooting bug is already under investigation .. switching bands from 4G to 3G and/or using different APN settings seems to work for some.
dazza9075 said:
Just passing by this forum an saw this...
that's not normal my friend, for 900 or 920 devices, or perhaps you are unfortunately one of the most unlucky people alive. But statistically that suggest that you would have more luck staying with Nokia, the chances of there being 5 dud devices (assuming no user intervention helped them on their broken way) is astronomically high, changing to another brand resets that statistical analysis to zero, ergo if you are just an unlucky person you will more likely have problems with Samsung
Click to expand...
Click to collapse
I know this may not be the right forum but I'll say this anyway. This here is a classic example of not understanding probabilities. Intuitively, this argument seems right - since you've already had 4 devices which had problems, the probability of having a 5th device with problem is very less.
However, in reality, the probability of getting a device with problems is not related to the past. So whichever device you choose, your probability of getting a dud device is same regardless of how many problems you've had in the past.
I know this doesn't help but I thought I'll take this opportunity to clear this up
My 2nd handset is now 6 days old and so far I've encountered the following
1) The loud vibrate rattle. I had this on my Lumia 900s so I'm really unimpressed Nokia haven't resolved this issue yet
2) Slightly crackly sound from the loudspeaker (not the earpiece) - this is a minor issue for me really
3) 1 random reset/lock up.
Honestly, it's issue #1 that actually bugs me as #2 is minor and #3 will get fixed in a software update at some point. 1 reboot in a week is fine.
SO my dilemma is whether I take the phone back again this weekend to exchange for one which doesn't rattle :S
I believe they all rattle because of the springs in the camera. You could get the 8x, it's arguably a better looking device with no rattles . However, it'll mean sacrificing Nokia software and that camera. 8x camera is very very good, but the 920 has the best cam of any phone (barring 808).
Sent from my HTC One X using Tapatalk 2
Hello all this is my first post as I am a new nokia 920 yellow owner. I wanted to comment to show there is currently a solution to bricked devices due to factory reset bug. I have not tested it but, it should be avaliable to everyone considering the people that buy online and don't have access to quickly exchange a device. I hope this helps out some of you.
http://www.wpcentral.com/how-fix-bricked-920-after-reset
zolgi said:
I think wp8 is not stable because this is same problem in every other wp8 phone. Microsoft should do something quick before it's too late.
Click to expand...
Click to collapse
I have my Lumia 920 for 2 weeks now, never had a single reboot or anything else. Runs very smoothly and does exactly what i want
andyl66 said:
I believe they all rattle because of the springs in the camera. You could get the 8x, it's arguably a better looking device with no rattles . However, it'll mean sacrificing Nokia software and that camera. 8x camera is very very good, but the 920 has the best cam of any phone (barring 808).
Sent from my HTC One X using Tapatalk 2
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Click to collapse
Best camera, except for some reason Nokia's production camera firmware makes some things far too bright and edges in all conditions are not very sharp.
Hunt3r.j2 said:
Best camera, except for some reason Nokia's production camera firmware makes some things far too bright and edges in all conditions are not very sharp.
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Click to collapse
with regard to brightness, not even a £1000 DSLR can always get it right, experiment with white balance, artificial light can be a real problem to adjust for so quite often you need to set that manually, not saying that's your problem, but id strongly suggest you try changing those settings
Sent from my Samsung Focus S using XDA Windows Phone 7 App

The great Lumia 920 conspiracy.......

Am I the only person that's noticed the cover up (or at best complete overlooking) of the 920 MANY issues?
Let me say, I own(d) a 920 and I loved it so much I looked past all its flaws, and I dealt with a lot. Previous owner factory reset it right in front of me and we know what that means. I spent the next 12 ****ing hours unbricking the thing just so I could use it! Now, after owning the 920 a freakin week, it stops reading my SIM card suddenly so now I'm back with android.
I just notice that no tech site has EVER run any articles about the litany of major issues with this phone. Hell even in the forums nobody seems to have put it together! Am I the only one who sees it??
Bricking on factory reset
Battery life issues
Black screen on calls
Hardware buttons randomly not working, requires soft reset
Phone suddenly stops reading SIM cards
I'm sure I'm missing some but those are the one I dealt with. Am I alone?
Sent from my HTC6435LVW using xda app-developers app
I've been using the 920 for 2.5 months now and I have none of your issues. I had the restart bug but it got fixed with portico update. also there is some dust under the FFC but i don't care because it is not on the lense and it don't use it anyway.
i know about black screen and factory reset bug but i read for the 1st time that there should be major problems with the SIM card or the hardware buttons.
NSAgent said:
Am I the only person that's noticed the cover up (or at best complete overlooking) of the 920 MANY issues?
Let me say, I own(d) a 920 and I loved it so much I looked past all its flaws, and I dealt with a lot. Previous owner factory reset it right in front of me and we know what that means. I spent the next 12 ****ing hours unbricking the thing just so I could use it! Now, after owning the 920 a freakin week, it stops reading my SIM card suddenly so now I'm back with android.
I just notice that no tech site has EVER run any articles about the litany of major issues with this phone. Hell even in the forums nobody seems to have put it together! Am I the only one who sees it??
Bricking on factory reset
Battery life issues
Black screen on calls
Hardware buttons randomly not working, requires soft reset
Phone suddenly stops reading SIM cards
I'm sure I'm missing some but those are the one I dealt with. Am I alone?
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Previous owner. Maybe that is your problem.
Son Loves it!!
Heelfan71 said:
Previous owner. Maybe that is your problem.
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Click to collapse
My son has had the 920 since it came out...Other than *****ing about the lack of the most popular apps (instagram, temple run, Jetpack Joyride...etc) the phone has been nothing but flawless. He will never give it up because he is an xbox junkie lol
i've had it for almost 2 months now..
only issue i've had is the crashing (normally every couple of days), since updating seems ok so far...I've flashed a few 'roms' to it, EE branded and normal
I thought the screen going blank in calls was supposed to happen? Like to save power? last couple of phones i've had turn the screen off when you put it to your head?
I'll be honest, i'm a little disapointed in windows phone 8, after coming from 7 with no crashes for a year (apart from once when i started messing with the registry) I found windows phone 8 quite shocking, coming from android/windows mobile i'd say its not to bad, but in someways it seems a downgrade. But so far no crashes with the latest update, and i'm hoping it stays that way, but honestly, I have a feeling your issues are isolated.
Also had the chance to use the new nexus 4 the other day, if theres a cover up going on, i'd say its those who say android is smooth and responsive....
I've been using my 920 for a month and haven't encountered any of your problems. The only thing I don't like about my 920 is that there is no app so far to automatically switch phone profile according to time and location.
I'm shocked 2 of you have had no problems. Search Google for any of the problems I listed and you'll find loads of people with the same issues.
Id get another one but I can't afford to keep buying phones when one ****s up. And yea the screens supposed to go black when you put it to your head but it was going black and staying like that so I could end calls, use the num pad, use speaker phone, or any of that. I found a work around but the proximity sensor is supposed to work
Sent from my HTC6435LVW using xda app-developers app
NSAgent said:
I'm shocked 2 of you have had no problems. Search Google for any of the problems I listed and you'll find loads of people with the same issues.
Id get another one but I can't afford to keep buying phones when one ****s up. And yea the screens supposed to go black when you put it to your head but it was going black and staying like that so I could end calls, use the num pad, use speaker phone, or any of that. I found a work around but the proximity sensor is supposed to work
Sent from my HTC6435LVW using xda app-developers app
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Search google for ANY electronic device followed by the keyword 'issue / problem' and you are sure to get pages of results. People that don't have problems (most people) typically don't post about it while people with issues regularly post because they want the issue resolved. This gives an artificial bias to the negative and only reinforces the already tainted view of people in a mindset that something is rubbish.
voluptuary said:
Search google for ANY electronic device followed by the keyword 'issue / problem' and you are sure to get pages of results. People that don't have problems (most people) typically don't post about it while people with issues regularly post because they want the issue resolved. This gives an artificial bias to the negative and only reinforces the already tainted view of people in a mindset that something is rubbish.
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I agree, since the last update I haven't had very many problems at all. And since I haven't been having issues I haven't been coming to the forums as much. I just come in every once in a while now to see if there's anything new. I'm not constantly hounding for an answer to my problems on a daily basis since I don't have problems. It's my guess that other people who have perfectly working phones would have like minds as me... or just not visit the forums at all.
No bricking during factory reset (had to do it once and I'm not going to do it again just to prove a point).
Battery life is awesome.
Hardware buttons are working fine.
Blank screen during calls isn't an issue for me since the proximity sensor works almost all the time, I think.... at least, it hasn't been a big enough concern for me that I actually notice it.... guess I should keep track of it.
Sent from my Windows 8 device using Board Express Pro
Pre-portico
No stability issues, but craptastic daylight camera and bluetooth connectivity issues
Portico:
Unstable. Reboots at least twice a day.
Good daylight camera
Good bluetooth connectivity.
Think people have to make a choice about the portico.
unstable and functional or stable and unfunctional.
Lemark said:
I've been using my 920 for a month and haven't encountered any of your problems. The only thing I don't like about my 920 is that there is no app so far to automatically switch phone profile according to time and location.
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This is also the main thing I'm missing, coming from Nokia N8 the situations was really a great app...
I think Nokia lumia phones in general have a lot of issues, as does Windows Phone. It's just there are so few users even if there was a problem, it would seem isolated. Microsoft's share in the smartphone market didn't even budge at all in 2012. WP users are not power users so they just run back to the store to get an exchange. Even the lumia 920 forum at wpcentral.com is slow as molasses. 90% of the posts are very shallow anyway. Most don't even know what screen size their phone is or what processor its running. the camera is just AMAZING and the phone is PERFECT, over and over again. Of course, this forum isn't any better. The only difference being the plethora of unlock threads, because xda is international.
Your description of WP users is fairly accurate & the market segment MS is going after. The enthusiast market is small & even on Android accounts for a very small % of sales. The easiest way to solve an issue is by exchanging the phone, if you have that option available to you. A lot of issues people are having are either caused by defective hardware or a bad flash IMO, which is an issue on any of the platforms.
Do people not expect bugs and hiccups at launch for these kinds of devices?
It happens. And it's not as bad as you perceive; it's not a conspiracy.
AW: The great Lumia 920 conspiracy.......
If ms allows developers create store accounts for free I bet there would be more apps on store.,.
I get what you guys are saying, but phone busting issues like that black screen on calls and bricking on hard resets shouldn't be common enough to have a thread full of people experiencing them.
If anyone knows of any way to get the phone to read SIM cards again, I'd like your help. I still miss using my lumia 920 :'(
Sent from my HTC6435LVW using xda app-developers app
I have experianced just about every issue in this thread. I have users of the 920 I support for other stuff and I see how they basically ignore them as they did on their Blackberry or iPhone. I had the brick issue... news flash as I posted in another thread, it is not bricked!!! use the Nokia Care Suite, gets you going no problem. During my day I may deal with just about every phone they see at an AT&T store (Tmobile, Sprint,or Verizon for that matter)... they all have issues. Have you ever seen an iPhone user change their password on their laptop and not update the iPhone? Lets say you need to get to something before updating that password, like they changed the server setting trying to update it... go ahead try it. Drop calls, Steve Jobs had to properly instruct dumb iPhone users how to hold an iPhone. Andriod, perfect????? WTF are serious?? And becuase of that piece of software, it does not matter what hardware you are talking about.
My phone is limited compared to Andriod, I can agree with that.... but I can do more with fewer Apps and I like that. The 920 has had some hiccups along the way, but the hardware I have right now is as solid as any other phone out there, actually physically a tougher phone then any other top tier phone.
awagner said:
they all have issues.
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This is exactly what I was trying to get at. These sorts of issues and threads are everywhere for many high profile smartphone launches, especially lately with this insane obsession with HW spec wars.
I've seen much worse, many times, you will not buy a high end smartphone at launch these days without having some sort of worry that there will be a game-breaking bug or defect.
WP 8 for 3 months:
NO ISSUES
POWER USER (i had portico when the first roms were available on navi)
my question is, are all these faulty devices on ATT or another crap american service , cause i think this may be your problem, ive had to work on vodaphone orange tmobile and ee 920's and 820's and i can say with pride that the only issue people have is the lack of popular apps., there is no conspiracy. why the eff are you people needing to hard reset anyway wtf are you doing to your phones?
I have to admit I've been having freezing issues regularly, often when it's just sat on my desk or in my pocket, and almost every night while on USB charge. I've also noticed on the odd occasion a reboot, but only because of my SIM being PIN locked.
Mine was a German Vodafone one, which I flashed on day 1 to the CV_GB ROM, then again to CV_GB Portico ROM. Maybe I'll try a different one, as I've heard the EE one has fewer issues.

Is this phone really THAT bad?

I've been waiting for the Lumia 920 to be back in stock at the H3G shop here in my town. Now it's back but I've been feeling some bad vibes around the forums lately. I hear about users having reboots, lockups, dead phones, dust underneath the ffc, bad battery life, buggy browser, lag, light leaks, creaks, herpes and whatnot, so this got me wondering...is this stuff mostly bs or there's actually something wrong with this phone? Has anyone regretted his purchase badly so far? Did the Portico actually help or it's just too little and too late? Please let me know, because reading all of this stuff really puzzled my will. Keep in mind that at this point Android is no longer an option for me, so the only other phone I could go for right now instead of this one would be the iPhone5. I wouldn't mind waiting for something else to come out, but honestly this 800 feels a bit EOL right now and I'd really like to drop it, my battery is also starting to suck a bit so...
Looking forward to hear from you guys, I'm really starting to feel that itch, I've been using this phone for almost a year now, this is kind of a record to me lol.
You are unshure ... why should you by excatly this phone?
You mentioned all the negative threads but you could finde more positive threads about this phone.
It's just your focus. Go into a shop and test the phone.
If you buy and it serves the first week in a good way you can keep it otherwise return it.
I'm happy with my Lumia 920
I have my Lumia 920 (AT&T) for two months and I really love it!
I got the Portico update I the very first day and during the first week of use my phone hung up once. I was worried just like you because I read in the forums many users complaining about the stability issues they had, but honestly that's the only issue I've had with this device! No light leaks, reboots, dust, lag, etc..
There is strange rattling sound when the phone vibrates, but it's nothing to worry about and I got used to it anyway.
(http://www.youtube.com/watch?v=zsw3cwkNRng)
Hope this helps
@Anis108: Actually I always liked the phone, I love the design, the sturdyness, the screen, the camera, wireless charging, Nokia goodies, and overall I'm just in love with the platform. However I'm also concerned about the reliability of the phone in the software department and I'm also concerned about how the thing can hold up through an extended period of time, since I'm planning on keeping it for a good while. Holding a phone in my hand for a few minutes can't really tell me much about these things, and even a week may not be enough to me, since I tend to be quite picky. Getting a new device is always a big leap of faith for me, especially on contract.
@Boshko: thanks, this is the kind of feedback I'm after...I just wanna hear the good, the bad and the ugly about this phone, because obviously reading topics made by people having issues will make the phone look bad, whereas those about how great the 920 is will gather mostly hardcore fans. I just wanna hear some random opinions to make up my mind here
AW: Is this phone really THAT bad?
Portico fixed my random reboots...
Sent from my Windows Phone 8S by HTC using XDA Windows Phone 8 App
I've had mine since it was released. Love it. Great design, functions beautifully. Haven't had any of the issues posted. I must be living right.
Have mine since it was released last October. No major problems. I've rebooted twice because I think something was sucking my battery too fast. Uninstalled couple of stock apps (stock portfolio, finance apps) and things are back to normal. Love the camera even though I don't use it everyday. Battery life is awesome for me - I routinely get close to two full days (about 40 hrs or more).
All in all, I'm a happy customer.
As far as forum problems, you have to remember that you're more likely to hear what's wrong with the device rather than the positive. Those who have problems come and post their issues so that they can be resolved with other people's help. If you are happy with device and have no problems, you're less likely to post your positive experience.
I'd say don't go by the forums - try the phone yourself and see if you like it or not.
My $0.02.
Using the phone for month and a half I can say it was a good purchase:
Depending on the use that you have intended for it, it may be what you are looking for.
If you are a person who likes to hack things, and wants to see how can you make the phone more customizable via tweaks and those stuffs, then this may not be the ideal for you as this thing is very encrypted and secure(for now).
If you are a corporate guy office and exchange will suit you because are optimized for the platform and consume very little battery.
If you are a globetrotter (travels a lot) then the GPS Navigation apps will suit you.
For the battery life there are two points:
on the first 2 weeks the battery will calibrate itself and you may see that after that time battery life is considerably better.
All the apps that runs on the background only runs for 2 weeks if not opened by you, WP8 has this by default, to enable background running again or to reset the counter just open the app (Microsoft did this for battery life)
I don't have dust on my ffc, camera is very good, phone is solid and at first feels kind of heavy but one gets used to it.
the WP8 is still an ongoing project, so many things are missing on the software side, but are on their way.
Overall I like this phone because I bought it and fulfilled my expectations: Sunlight readability, screen usable with gloves and true offline GPS Navigation, those are what I need for doing my job and the phone is very good at it.
The downsides: Some apps make the phone really hot (not optimized GPS Apps, like "Navigation 3D"), the battery consumption increases way more than other smartphones in low coverage areas and drains the phone quickly (30% more o less), still many software features missing.
So far after portico I have had 3 reboots(1 freeze but occurs on specific hardware calls, like turning "bluetooth on" on very rare conditions).
I plan to stick with this phone for a while, after 3 years with android I felt that the platform was not bringing nothing new, new physical design yes but the OS was always the same and nothing new since android 2.3.
Montastic said:
Have mine since it was released last October. No major problems. I've rebooted twice because I think something was sucking my battery too fast. Uninstalled couple of stock apps (stock portfolio, finance apps) and things are back to normal. Love the camera even though I don't use it everyday. Battery life is awesome for me - I routinely get close to two full days (about 40 hrs or more).
All in all, I'm a happy customer.
As far as forum problems, you have to remember that you're more likely to hear what's wrong with the device rather than the positive. Those who have problems come and post their issues so that they can be resolved with other people's help. If you are happy with device and have no problems, you're less likely to post your positive experience.
I'd say don't go by the forums - try the phone yourself and see if you like it or not.
My $0.02.
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Click to collapse
Couldn't say it better..
I've had mine now for about 3 months. Came from (Smart phones) HTC OneX, HTC Evo 3d, Samsung Galaxy S, Moto POS, HTC G1. The 920 is without a doubt, for me, the best phone I've had yet. Everyone's analysis is subjective. Mine is no exception obviously. I will say only this. I have no qualms what-so-ever about recommending this phone to others. Both the hardware performance and the OS for me have been exceptional. Maybe I'm lucky or the exception.
Unfortunately, I'm one of the victims here. To start off, I LOVE this phone - I really do. It has everything I could want, and when it does work it is amazing (wireless charging, NFC, beautiful screen). However I personally am on my 3rd phone. The first 2 had problems locking-up forcing me to do the "power + volume-down" reset. The second phone also got a large piece of dust under the front camera. Fortunately, the 3rd one seems to be working. My wife is on her 2nd phone - same locking-up problem however hers only seemed to lock-up when being wirelessly charged. Now, a friend of mine who just got one is having the same wireless charging lock-up problem.
So I have to ask - what the hell is going on with this phone? By now, Nokia should have all of the "kinks" worked-out, Portico has been delivered and we're still seeing this crap? Oh - and I forgot to mention the "rattle" when vibrate is turned on. Grrr.....
I'm now using an HTC 8x for a while as I moved to China and haven't gotten my 920T yet, and guess what? The 8x works like a champ. Just wish I had wireless charging and more flash storage and I wouldn't go back to the 920T....
Is it just me or does it sound like that people that have flashed from a non stock ROM are the ones that are talking about the most issues? Is debranding and unlocking really worth all the issues this seems to be creating?
I have had mine stock for 3 months now and have not had one single issue that anyone in this entire 920 section has complained about. There is one very tiny light leak if I look down at the screen from the speaker end at an angle that I would never normally look from so it is irrelevant to me.
It just seems that the one common thing that most of these issues have is they are all on flashed phones.
I don't see the point of unlocking and debranding if the phone works for you as it is. We all know from past models that even unlocked there is very little you can do to one of these to customize it.
I have always been taught that if it is not broken, then don't fix it. If it works and does what it needs to as stock then why not leave it stock? Seems a lot more dependable that way to me.
I had rebooting Issues with me german Lumia 920 until I flashed it to the Austrian Portico ROM (I live in Austria). I didn't want to wait for the Update. But I have not had any issues since so flashing seems not to be the culprit. Many of the other issues did not occur on my phone at all.
I'm very happy with it since Portico . Before Portico I had some reservations but that was mainly due to the anxiety that it might reboot again (happened every few days).
Let me just tell you now, I am a perfectionist in the worst kind of way. I have issues with this phone but for some reason, they don't bother me. I'm willing to put up with them, I LOVE this phone so much. I have the light leaks but they're not apparent unless you put your eye very very close to the screen, in the dark and inspect the inside edges of the phone. If I press on the SIM card tray, the chassis of the phone creaks a bit but it's also the thinnest part of the phone so it makes sense. My phone locks up in standby every now and again so I have to reboot it but volume down + power but it only started happening AFTER the portico update. Also, ALL the Lumia 920's rattle when they vibrate because of the OIS in the camera. It's normal. I turned off vibration anyway, cause I don't like it.
I can tell you, the camera is NEXT-TO-NONE, stills and video. The call quality is excellent. The display is awesome and the durability is excellent and I love the cleanliness of the OS. NFC works on this phone the way it SHOULD work. Intuitively. I'm really good with phone as I used to work for a carrier but I couldn't for the life of me get NFC to work on my galaxy nexus, or my S3. They will be updating the phone this holiday season and it can only get better from here! :good:
I have no problems at all from mine. Fantastic device.
well the core functions work flawlessly as compared to other smartphones.
catches gps signal easily for me, camera starts in instance, typing is comfortable and more accurate than android and entire UI is fluid as opposed to android and iphone5 for me.
only problems are the light leak, battery life (but almost all phones have battery life issues unless u use blackberry on 2g signal).
and the dust settles between screen and chassis very easily.
I love mine, the camera is great so is the screen.
Don't have any of the problems that others have had, the only issue for me was once I updated the nokia apps to the here versions, my battery life died a death. a quick uninstall fixed that. but now I only have the map app, will try the others one at a time to find the culprit.
"We were unable to determine the media usage rights for this content" error Lumia 920
americasteam said:
I have no problems at all from mine. Fantastic device.
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Click to collapse
We were unable to determine the media usage rights for this content" error Lumia 920
Hello there , I need some help , I am new on the Lumia 920 ,I have downloaded through XBOX and paid music songs but now suddenly and after one month I cant listen
to these songs and get instead : "We were unable to determine the media usage rights for this content" error Lumia 920" Its DRM related I think...Does anyone have a fix ? thanks for the help and sorry if its the wrong thread...
Thanks for your insights guys. Actually I kinda made up my mind, I'm getting the 920 either tomorrow or early next week, still can't decide between white and black tho, any suggestions? Are there any differences in terms of durability?
No problems here.
Go into a hospital and you'll see people with problems, you shouldn't assume humans are rubbish.
Go onto a forum and you'll see people post with problems, you shouldn't assume everyone will have problems.

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