I just got the Rezound yesterday for my work phone. I have Exchange setup on the phone and my grail account. However, neither one syncs. I let me phone sit overnight and when I came back to it, it said I had 0 emails. As soon as I opened it and hit menu refresh, I got all my emails from over the night. Now the only way I can get my email is doing the menu refresh.
I have factory reset the phone twice and double checked the settings. They are set to push email (even off peak) and always on mobile data is checked.
Anything else I can check or try to get them to work? Is it maybe a defective phone? Everything else works fine. I can surf the web, youtube and everything. Just email issues.
PhantomPhreak53 said:
I just got the Rezound yesterday for my work phone. I have Exchange setup on the phone and my grail account. However, neither one syncs. I let me phone sit overnight and when I came back to it, it said I had 0 emails. As soon as I opened it and hit menu refresh, I got all my emails from over the night. Now the only way I can get my email is doing the menu refresh.
I have factory reset the phone twice and double checked the settings. They are set to push email (even off peak) and always on mobile data is checked.
Anything else I can check or try to get them to work? Is it maybe a defective phone? Everything else works fine. I can surf the web, youtube and everything. Just email issues.
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When I've had this problem (on different phones), I go to application data and clear the caches and data for gmail, reopen gmail and it usually starts syncing correctly after that. But I would assume that a factory reset would accomplish this?
toby1064 said:
When I've had this problem (on different phones), I go to application data and clear the caches and data for gmail, reopen gmail and it usually starts syncing correctly after that. But I would assume that a factory reset would accomplish this?
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I will give that a try. Thanks! Yeah I thought the factory reset would have fixed it too.
toby1064 said:
When I've had this problem (on different phones), I go to application data and clear the caches and data for gmail, reopen gmail and it usually starts syncing correctly after that. But I would assume that a factory reset would accomplish this?
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Nope didn't work
I just noticed too that I deleted an email from Gmail last night and when I opened Gmail on the web, it still showed the message in my inbox as unopened. So it is not syncing at all, either way.
It might be a bad phone. I have exchange with gmail as well and its syncing fine out of the box. I didn't adjust or change anything.
Is auto sync on
Sent from my HTC Rezound
Related
Simply put..... I am no longer get gmail on my phone.
The sync manager claims that it is syncing. I do a manual refresh, but nothing shows. I am getting gmail, but it never arrives to my phone.
Are you able to receive other kinds of communication such as SMS/MMS/Calls?
If not check your signal, etc.
If so have you tried a simple reboot?
What ROM are you running?
Did this happen on any other ROMs?
What kernel are you using?
1) I have a signal. Everything else works.
2) Original stock ROM
I actually noticed something else. The mail comes in and disappears. There are three old mails in the box that for some reason are not disappearing.
Could it be that the mail is corrupt. Is there a way to reset the account or mail? Maybe there is a way to delete the data and then I can resync?
jonjacobmoon said:
1) I have a signal. Everything else works.
2) Original stock ROM
I actually noticed something else. The mail comes in and disappears. There are three old mails in the box that for some reason are not disappearing.
Could it be that the mail is corrupt. Is there a way to reset the account or mail? Maybe there is a way to delete the data and then I can resync?
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try this its helped me in the past on both my G1 and Vibrant...
settings> applications> manage applications> menu and filter and click all running apps> look for gmail> and the clear data, hopefully that will do the trick
SOLVED!
It was not the phone. Somehow, a setting got changed on my gmail that deleted copies when downloaded via pop. So when my thunderbird on my home computer downloaded the messages, it deleted it. Not sure why that setting changed since I haven't touched since setting it two years ago, but that was it.
Just in case - change your Gmail password
hey guys,
I've been having a problem with my gmail calendar not syncing, which is very important to me. Not sure if anyone else has this issue. It worked for about 2 weeks then stopped. I still got email, but not sure if my contacts were syncing. I tried the manual sync in Accounts and it said it was synced, but it wasn't. No phone to gmail or gmail to phone on the calendar. I set up a multiple day event (every thursday) and that was when it stopped working.
Anyway, here's how I got it working again. I went into Settings/Applications/Manage Applications, then the ALL tab. First I opened the Calendar Sync Adapter and Clear Data. (That didn't fix it, but I'm not sure if it fixed something else, but this is all the steps I took.) Next was Calendar and Clear Data. (Still no fix). Lastly was Calendar Storage and Clear Data. I'm not sure if the last one was the important one or it was a combination of all three, but that seemed to fix it. I had to re-enter all the events that were originally inputted through my phone so you might want to write those down, but now my phone goes both ways... with gmail... haha. Hope this saves someone some time.
Oh, and I'm stock 2.2.2 not rooted.
What bloat ware have u frozen/uninstalled also you could try force stopping you calender and clearing data and reboot idk if it will do ne thing but its worth a shot
I'm unrooted stock. I haven't frozen or uninstalled any bloatware. I cleared the data and that seemed to do the trick for a day. Now I'm starting to have the same problem again. I haven't rebooted since so I guess I'll try that.
hey guys, i am having an issue with my e3d running synergy 318. I have 3 gmail accounts on my phone, all are set to auto sync, but for some reason my main account has begun acting up. All my emails are showing up to the phone and i can read/delete/respond just fine, but it doesnt clear the unread count, if i sign into gmail on my laptop it will show the emails still there and unread even though i deleted them on my phone. even it i hit refresh on my phone it still doesnt fix it, any ideas? My other 2 accounts work just fine its just my main account, so of course i cant delete it with out doing a factory reset, (may end up doing this anyways, just checking to see if there is a setting i missed somewhere that would fix this)
Had this last week----go into settings and applications and the gmail. Clear cache and data and let it sync again and you should be golden
evilbeef54 said:
hey guys, i am having an issue with my e3d running synergy 318. I have 3 gmail accounts on my phone, all are set to auto sync, but for some reason my main account has begun acting up. All my emails are showing up to the phone and i can read/delete/respond just fine, but it doesnt clear the unread count, if i sign into gmail on my laptop it will show the emails still there and unread even though i deleted them on my phone. even it i hit refresh on my phone it still doesnt fix it, any ideas? My other 2 accounts work just fine its just my main account, so of course i cant delete it with out doing a factory reset, (may end up doing this anyways, just checking to see if there is a setting i missed somewhere that would fix this)
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Sent by Logo the turtle
norm12 said:
Had this last week----go into settings and applications and the gmail. Clear cache and data and let it sync again and you should be golden
Sent by Logo the turtle
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awesome, thanks, i tried clearing data with TiBu but that didnt fix it for some reason, this appears to have worked... for now, lol, hopefully it holds, i'll test it a bit more, this was killing me, i am waaaaayyy to OCD to have anything inthe unread count, i want to push my wife down a flight of stairs (just kidding dont call the cops lol) everytime i see her 300+ unread emails on her evoOG
Hoping someone can help me out. For the past couple of weeks, I haven't been able to send emails out using the Gmail app. I can compose, attach, save....but when I go to hit the send button, or choose send from the menu, the button grays out instantly and nothing sends. Doesn't even go to the outbox.
I've read around the forums for the TB and other devices having the same issues and tried all of the tips. I've wiped app data, app cache, uninstalled all updates, uninstalled the .apk, reinstalled from the market. None of those potential solutions have worked for me . Sync works fine.
Any help would be greatly appreciated. Thanks in advance!
EDIT: it's happened on multiple roms, so I know that isn't the issue.
Thank God!
Sorry...I am just happy I am not the only person dealing with this.
I am experiencing the EXACT same thing. I was just about to post everything you did...plus
I cleared all drafts from GMail. I cleared all sent mail from Gmail. I have tried unistalling and reinstalling gmail. I have tried serveral different methods for restoring everything....
- skipping setup and turning off auto-restore and auto sync restoring everything with TiBu
- skipping setup and turning off auto-restore and auto sync restoring everything with MyBuPro
- skipping setup and turning off auto-restore. Signing in to google letting sync complete including apps. Then waiting 15 mins...rebooting and manually restoring only my missing user apps via TiBu.
- loaded the 2.11.605.3 rooted and deodexed but otherwise stock RUU posted in the deveopment forum and still it happened after restoring all my apps.
Everytime...I think I have it beat...but within a day...NOPE! No sending again.
At first I thought it was restoring the apps...BUT
What is F'n strange is that it does not break as soon as the restore is finished. In fact I make sure to email myself at another email address each step of the way to make sure if I can identify where I am going wrong. Each time everything is fine at first.
It is usually between a few hours and a day when Gmail stops working.
This last time I noticed that the gmail app updates itself when I am done...even if I make sure not to in my restore. But I immediately sent myself an email to that address and it worked. Then several hours later...it was broken again.
Not sure if this is related...but I noticed that gmail duplicates that address in the drop down after it breaks. What I mean is that when I type the first few letters of my name....all my emails show up....but each only once. But after it breaks ... the email I sent the tests too shows up in that list twice.
This is the most maddening thing I have ever dealt with in my 3 years of owning some rooted droid or another.
I am tempted to just unroot and restore to stock...and pray that it goes away and does not plague me ever again after 11.11.11
Return to stock and see if the problem persists. If it does call up verizon, explain to them what is happening, may be a problem with the phone, not sure how, but just maybe.
I assume this is the best way?
http://forum.xda-developers.com/showthread.php?t=1009423
So I tried wiping and loading a fresh install...and only reinstalled a few of the most vital and used apps.
Have had no problem for 3 days. So clearly it was a bad app causing this. I will experiment this weekend to see if I can figure out which one.
I've had this problem come and go, but telling Titanium Backup to wipe the data for the GMail app always fixes the issue for me.
Can you wipe data of primary gmail address? What happens then - does it take you to the startup screen to sign into gmail from scratch?
recDNA said:
Can you wipe data of primary gmail address? What happens then - does it take you to the startup screen to sign into gmail from scratch?
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It just does it for the whole app... So basically all 4 of my GMail accounts had no messages on the phone until the app successfully synced with GMail. Sending normally works fine after that.
I'll try that next time. Thanks
My wife got this phone over this past weekend. The stock email app is not updating. She never receives her new emails on her phone. So I downloaded k9 app and it worked the first day. Now it is not syncing with her yahoo email account and always says she doesn't have any new emails. She can login to her email on a computer and has several new emails a day. Any ideas?
Im assuming youve been through the basics? Making sure mobile data is on, settings are set correctly in the app for refresh times, background data enabled, no task killers/managers running, etc.
Check Settings / Accounts and make sure the account(s) are set to sync and that they're allowed to sync in the background.
Although this may not be the answer to your issue,I had a similar experience w/the G-MAIL app recently.I tried everything,including downgrading to an older version of it.
I consulted w/other users & compared settings.Mine were identical,but,still had to manually refresh to see the new mail in my inbox.
The only thing that resolved this issue was a factory reset.Works fine now.
Additionally,while having this issue,I was unable to access the DATA SAVER settings page.When I selected it,it would just flash,as if it were trying to open,but,no can do.
Weird thing is that I only messed w/these settings on one occasion,when the phone was new,just to check it out(no need to limit data on an unlimited plan,right?).
Anyway,after the factory reset,everything is back to normal.
Just goes to show there is no perfect phone,O/S,or app,100% of the time.