I fell asleep next to my phone one night and when i woke up and tried to wake up my phone the volume menu opened up and acted like if i was pressing the volume bar repeatedly. I turned it off and on again and once it boots into Windows the same thing, if i try to press volume down it will and it will go right back up again. The Volume rocker button is fine and not stuck. I found out though if i hold up and down before windows mobile boots up it will allow me to operate as normal but once i let go It goes back to the volume going all the way up. I have flashed different roms to no avail.
Does anyone have any ideas to what could be causing this?
I just started having the same problem with a Samsung Omnia 7. It fell into some water, let's say it was a bucket, i pulled it apart and thoroughly dried it. Seemed to work perfectly for a few hours, now the volume thing.
Our HD2's hard buttons are not invincible and I learned that the hard way. After lots of use on my phone the send, home, end, and volume down buttons stopped working. I also believe my end button is stuck on because it always boots up on its own, meaning I can't shut it down and leave it off. I have to take the battery out of it.
My advice is if you can find a way to use "soft" buttons to navigate your phone do it and save yourself the hassle of breaking the hard ones for when you need them. Good luck!
HD2 Volume Stuck on UP
richardhauer said:
I just started having the same problem with a Samsung Omnia 7. It fell into some water, let's say it was a bucket, i pulled it apart and thoroughly dried it. Seemed to work perfectly for a few hours, now the volume thing.
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Click to collapse
I had a few drips of water it my hd2 and a couple days later, I rebooted and after it rebooted, the volume is stuck on UP. I took it apart. I has nothing to do with the button itself as I removed the button and it's still stuck. Still no solution yet.
Hi,
Did anyone find a solution for this? I had to hard reset my HD2 couple of days ago. After the reset, I installed all the apps, one after another. The phone worked fine for a day, until this afternoon when it started acting crazy. First symptom was that when you type some numbers of the "Phone" screen to look up a contact, I was not able to delete the using the back button. Other keys like up, down, left, right too didn't work in the SMS compose screen. I restarted the phone thinking that it would resolve the issue, but worse. The volume control showed up just after the boot and the "volume up" tone was constantly going off as though I was pressing the volume-up button constantly. I tried rebooting and remove the battery, SD etc, uninstalled few programs, but to no avail.
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Last night I pulled my phone out of my pocket to answer a text, as soon as I unlocked it, the volume bar popped up, went from full volume to silent/vibrate and continued vibrating. I tried to do anything but volume down kept interrupting everything. Even opening random programs and what not. I pulled the batt and restarted, it sat at the droid screen with the white "rsd service loading" or whatever it is, and sat there for the rest of the night until the battery died.
I got it to start up and boot all the way into the OS. It acts normally until i press the back button or the volume buttons. It then goes into the haywire crazy vibrating mode. I can get it to stop sometimes by pressing the Home button. But as I type this its randomly vibrating on my desk.
You fellas think this is a hardware issue or software?
P.S. I tried getting into the boot menu and clearing the cache, but pressing the volume button just caused it to hang at the rsd load.
Ur not on cm7 huh? Our bootstrap is automatic on plug in while power off.
Cyanogenmod
No sir. All stock, no root. 2.3.4
I was rooted before, but had all sorts of lag problems. After going back to factory everything seemed to clear up. So thats where I've stayed.
I'm considering just using my insurance and getting a new one (hopefully an upgrade to a 3 or something) as my case is fairly worn.... But if I dont need to..........
So i just got a ul40 phone [dont laugh] and i went in and changed settings, i disabled apps because i was getting like three hors on the batt.
now the phone starts to boot with a white ANS bootscreen then it goes into a second screen, blue that says virgin mobile and thats it.
it stays blue, cant shut the phone off
screen remains on for an hour wont change nothing ive tried helps
CAN ANYONE HELP
by the way i have a laptop running windows 10 home
CAN I FIND DRIVERS TO USE LAPTOP TO GET IN TO THE PHONE????
Reset the Phone
You need to do a factory reset. Hold volume 'up' button and power button at same time for a minute or so, then choose factory reset.
rjm831 said:
You need to do a factory reset. Hold volume 'up' button and power button at same time for a minute or so, then choose factory reset.
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no effect pwr button does nothing, batt full all external buttons inop. Blank screen
---------- Post added at 05:07 AM ---------- Previous post was at 05:02 AM ----------
FLASHNORM7 said:
So i just got a ul40 phone [dont laugh] and i went in and changed settings, i disabled apps because i was getting like three hors on the batt.
now the phone starts to boot with a white ANS bootscreen then it goes into a second screen, blue that says virgin mobile and thats it.
it stays blue, cant shut the phone off
screen remains on for an hour wont change nothing ive tried helps
CAN ANYONE HELP
by the way i have a laptop running windows 10 home
CAN I FIND DRIVERS TO USE LAPTOP TO GET IN TO THE PHONE????
Click to expand...
Click to collapse
Same problem
RodamusPrime said:
no effect pwr button does nothing, batt full all external buttons inop. Blank screen
---------- Post added at 05:07 AM ---------- Previous post was at 05:02 AM ----------
Same problem
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Click to collapse
The battery is taped into the case with double-sided tape - in other words, very gently pry the battery out (from bottom of battery) & leave it out for a minute or two. Then put it back in & try again.
Fixes for the Boot Loop/Frozen ANS UL40
American Network Solutions (ANS) mobile phones provided by Assurance Wireless (Virgin Mobile) have been known to boot loop, freeze, stay frozen, crash, (right out of the box, brand new) and worse there is inaccurate or completely wrong information on how to do a factory reset and reboot the device. Below I will outline how to reboot the phone and perform a hard factory-reset with no home button on this cellphone.
Problem: Phone won’t turn off, won’t restart, or is stuck on and has no removable battery.
Solution: Keep the phone on and unplugged until battery dies or perform a hard reboot (see below).
Problem: My cell-phone is stuck on and there is no home button to do a hard reset
Solution: Perform a hard reboot. To restart a phone without taking out the battery, simply hold the Volume Up button, the home button (do not press if there is none obviously) and the Power button at the same time. While you hold these simultaneously, the phone will reboot in about 5 to 10 seconds.
Problem: I can’t factory reset my ANS UL40 phone (American Network Solutions) from Assurance Wireless by Virgin Mobile because I can’t get into the recovery menu.
Solution: Turn the phone off (or do a hard reset by holding the Volume-Up Button and the On-Button. Phones with no home button all reboot like this so just wait a few moments and the phone will restart.
Problem: My new mobile phone from Assurance Wireless gets stuck on the loading screen!
Solution: Perform a hard reboot (Volume Up + Power) then when it restarts and you’re on the white Assurance Wireless screen, stop holding power and only hold Volume Up. Keep pressing-and-holding the Increase Volume button and after a while you will be navigated to the Factory Reset Menu. You can wipe the cache partition only or perform a factory reset (which will also wipe the cache). To move around on the menu, use the volume keys (increase volume goes up, decrease volume goes down) and to select your entry simply use the power button (the on button). If this still doesn’t work, see further instructions in the solutions below.
Problem: Phone is frozen on loading screen, stuck in boot-loop even after factory reset/wiping cache partition.
Solution: After you have factory reset or wiped the cache partition you can also choose to install an update from the internal memory or sd-card. If you select this option it will perform a more rigorous factory reset then since you won’t have a package to install it will cancel. I’ve noticed my device getting out of the boot loop once I did this process and it was stuck on the boot screen even after I did a factory reset.
Problem: Can’t get to the recovery menu with my government assistance phone.
Solution: Turn off the phone and with the volume up button held down, power the device on. Keep holding both buttons until you see the white “American Network Solutions” screen with the outline of an eagle. At this point release the power button and continue to hold the volume-up key. After about 5 seconds you will now be inside the Recovery Menu and can do a factory reset.
Problem: My phone has no home button and I need to hard reboot to get to the Recovery Menu and perform a factory reset!
Solution: Hold the Volume-Up Button and the Power Button at the same time. for at least 10 seconds. Your device will restart and after the white ANS screen shows, stop holding the power button. Continue holding the increase audio key until you are at the Factory Reset / Recovery Menu screen. Use the volume buttons to navigate the menu and use the on button to select your choice.
Problem: My phone hangs on the blue Assurance Wireless screen.
Solution: See Above.
Even on the Virgin Mobile and Assurance Wireless websites and in the owner’s manual it says to hold the Volume Up + Home Button + Power Key and to keep holding them until you’re in Recovery Menu. This isn’t going to work for two reasons on the UL40: 1) It has no home button! and 2) it will just keep rebooting every 5 seconds if you hold the power button down constantly. You have to hold the Volume-Up Button and the Power Button until the phone reboots and then let go of the power button while still holding the volume up button. Keep holding the volume up key until you’re into Recovery Mode.
I hope this helps as the information online is either incomplete or completely wrong. Some places say to keep holding the power button along with the volume up key and if you do that the device will just keep restarting, effectively creating a boot loop where there wasn’t any before. Genius! lol. I figured this out after my device, fresh out of the box, froze while charging on the blue Assurance Wireless screen. Finally OCD is good for something! These phones are supposed to be a “Lifeline” but I’d be hard-pressed to get ANYTHING on the line with this potato. Avoid at all costs unless absolutely necessary.
Enjoy. :highfive:
Magic Plants said:
American Network Solutions (ANS) mobile phones provided by Assurance Wireless (Virgin Mobile) have been known to boot loop, freeze, stay frozen, crash, (right out of the box, brand new) and worse there is inaccurate or completely wrong information on how to do a factory reset and reboot the device. Below I will outline how to reboot the phone and perform a hard factory-reset with no home button on this cellphone.
Problem: Phone won’t turn off, won’t restart, or is stuck on and has no removable battery.
Solution: Keep the phone on and unplugged until battery dies or perform a hard reboot (see below).
Problem: My cell-phone is stuck on and there is no home button to do a hard reset
Solution: Perform a hard reboot. To restart a phone without taking out the battery, simply hold the Volume Up button, the home button (do not press if there is none obviously) and the Power button at the same time. While you hold these simultaneously, the phone will reboot in about 5 to 10 seconds.
Problem: I can’t factory reset my ANS UL40 phone (American Network Solutions) from Assurance Wireless by Virgin Mobile because I can’t get into the recovery menu.
Solution: Turn the phone off (or do a hard reset by holding the Volume-Up Button and the On-Button. Phones with no home button all reboot like this so just wait a few moments and the phone will restart.
Problem: My new mobile phone from Assurance Wireless gets stuck on the loading screen!
Solution: Perform a hard reboot (Volume Up + Power) then when it restarts and you’re on the white Assurance Wireless screen, stop holding power and only hold Volume Up. Keep pressing-and-holding the Increase Volume button and after a while you will be navigated to the Factory Reset Menu. You can wipe the cache partition only or perform a factory reset (which will also wipe the cache). To move around on the menu, use the volume keys (increase volume goes up, decrease volume goes down) and to select your entry simply use the power button (the on button). If this still doesn’t work, see further instructions in the solutions below.
Problem: Phone is frozen on loading screen, stuck in boot-loop even after factory reset/wiping cache partition.
Solution: After you have factory reset or wiped the cache partition you can also choose to install an update from the internal memory or sd-card. If you select this option it will perform a more rigorous factory reset then since you won’t have a package to install it will cancel. I’ve noticed my device getting out of the boot loop once I did this process and it was stuck on the boot screen even after I did a factory reset.
Problem: Can’t get to the recovery menu with my government assistance phone.
Solution: Turn off the phone and with the volume up button held down, power the device on. Keep holding both buttons until you see the white “American Network Solutions” screen with the outline of an eagle. At this point release the power button and continue to hold the volume-up key. After about 5 seconds you will now be inside the Recovery Menu and can do a factory reset.
Problem: My phone has no home button and I need to hard reboot to get to the Recovery Menu and perform a factory reset!
Solution: Hold the Volume-Up Button and the Power Button at the same time. for at least 10 seconds. Your device will restart and after the white ANS screen shows, stop holding the power button. Continue holding the increase audio key until you are at the Factory Reset / Recovery Menu screen. Use the volume buttons to navigate the menu and use the on button to select your choice.
Problem: My phone hangs on the blue Assurance Wireless screen.
Solution: See Above.
Even on the Virgin Mobile and Assurance Wireless websites and in the owner’s manual it says to hold the Volume Up + Home Button + Power Key and to keep holding them until you’re in Recovery Menu. This isn’t going to work for two reasons on the UL40: 1) It has no home button! and 2) it will just keep rebooting every 5 seconds if you hold the power button down constantly. You have to hold the Volume-Up Button and the Power Button until the phone reboots and then let go of the power button while still holding the volume up button. Keep holding the volume up key until you’re into Recovery Mode.
I hope this helps as the information online is either incomplete or completely wrong. Some places say to keep holding the power button along with the volume up key and if you do that the device will just keep restarting, effectively creating a boot loop where there wasn’t any before. Genius! lol. I figured this out after my device, fresh out of the box, froze while charging on the blue Assurance Wireless screen. Finally OCD is good for something! These phones are supposed to be a “Lifeline” but I’d be hard-pressed to get ANYTHING on the line with this potato. Avoid at all costs unless absolutely necessary.
Enjoy. :highfive:
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Click to collapse
Great advice. Have had an ANS UL-40 for over a year, & they truly stink if you can't root them - which I can't since I've no computer access (for ADB). I honestly miss the old android Jellybean phones that could be rooted with just an app. Oh well.
I have a UL40, I tried the factory reset method, it reset but the phone is still suck on the blue assurance wireless screen.
Ps. It's been like this for days. It stays on the blue screen for about 5 minutes, then the screen is completely black. When I try to turn it on again, it's blue for five minutes then goes black.
Help...?
My ans ul40 keeps restarting. Every 2 to 5 seconds, on its own. I tried to factory reset it with the steps listed above and I can't tell if it works because when I hold the volume up and power button, it does two things, the phone will either shut off again and go into the constant restarting or number 2, it will show me a white screen as if to say the holding down of the volume and power button worked, but then it just goes back into the constant restarting... at this point I'm thinking I have to call for a new phone.
I have a ul40, technically 2 because one wouldn't hold a charge and now this one keeps crashing and giving me error codes. I can't afford to just drop money on a new phone (hence why i got this one) and I am FORCED to do a factory reset every 3-5 days because the memory gets so full, even if I erase memory, disable or delete apps and barely use it outside of texting or calling. Its frustrating to high hell. The code that shows up is either "GOOGLE SERVICES FRAME WORK KEEPS STOPPING", or "COM.ANDROID.PHONE HAS STOPPED"
Any advice is helpful advice.
Similar problem
FLASHNORM7 said:
So i just got a ul40 phone [dont laugh] and i went in and changed settings, i disabled apps because i was getting like three hors on the batt.
now the phone starts to boot with a white ANS bootscreen then it goes into a second screen, blue that says virgin mobile and thats it.
it stays blue, cant shut the phone off
screen remains on for an hour wont change nothing ive tried helps
CAN ANYONE HELP
by the way i have a laptop running windows 10 home
CAN I FIND DRIVERS TO USE LAPTOP TO GET IN TO THE PHONE????
Click to expand...
Click to collapse
i have a similar problem except it gets to the blue assurance screen and then it turns off and then reboots i can't fix it and i don't know what's wrong this is the only phone i have (don't laugh) but i can't not have this phone
Have you tried taking out the battery for a minute or two, then powering up? (Battery is only held down with tape - it can gently be pried out). The other option is a complete reset - instructions on holding the power & volume keys, etc, are posted already.
this phone seems to ship with a lot of malware factory-installed (and possibly more built into the firmware?) so it's critical to go into Settings->Apps and disable everything that looks suspicious, including the less obvious "notepad" app and "voice recorder" app. this should help your phone run somewhat better but there's some adware still running that i haven't figured out how to disable, so a perfect solution in theory would be to root the phone as discussed in this thread. unfortunately so far there doesn't seem to be a working root for this phone.
I did fatory reset from recovery until arrivet to let us go then skip sim then next as new device/retrive from cloud then lis of wifi appear and stop at this point nothing else appear to enter
what the solution please?????
I have never used any modifications of software. Only used stock firmware.
My coffee was spilled a little on device. Cleaned it immediately.
Then I got a freeze after boot up. I could see the home screen, but touch screen not responding, "Menu" and "Return" lights continuously lit and not responding. The removal of battery or long press of ON/OFF button was the only method to turn off. But the battery % shown on screen was correct each time. If I called the device, it was offline.
I connected the phone to my computer and it was recognized by windows. I did not transfer any files to phone by odin, but I have Odin application.
I used 3 button combinations to wipe cache, then boot up, but no change.
Then I used 3 button combinations again to return to factory settings and wiping everything. Now I get a solid screen where I need to select language but the menu and return lights a on continuously, and the touch screen does not respond.
So far, I can see that my three hardware buttons, on/off, volume, home buttons are working. Phone also was returned to factory defaults. But the problems continue to be the same. They are: no touch screen reaction, continuously lit menu and return buttons, home (OK) switch not working after boot up.
I have started to think that there might be a hardware problem. I have downloaded the service manual, can solder things, even have a microscope if needed.
Can somebody guide me to check where is the problem please?
Hey all! Went through the process below this past weekend (and have rebooted a few times since) but wanted to make sure I was sharing all the info. Was having issues receiving MMS today so was messing with APN settings, then rebooted and it just boots to a black screen with nothing on it.
When I hold the vol down + power a popup shows up at the bottom telling me to hold for 4 seconds to restart and counts down when I do, but will just restarts back to the same spot. When I hold just the power, a prompt to either Lockdown, Power Off, or Restart shows up in the middle.
Almost seems like it isn't loading the Home launcher, my default launcher is Nova.
Also as I was typing this it sounded like an alarm just started going off but nothing showing up on screen so that is bizarre and now every time I boot the alarm starts...
Any guidance would be appreciated!
(No Root Needed) Remove Bloatware from LG v60 Tmobile or ATT | XDA Forums
Update, I am able to get in to it via adb, however I am not sure what I could do from here. I removed the most recent apps I installed just to see if that had anything to do with it but no luck.
My concern is I have 2fa keys on here that I dont want to have to reset because it is a huge PITA so I am trying to figure out how to either save that data if I need to reset or fix the issue without resetting.