So I've been using this Rezound for almost 2 weeks.
I have 4 Email accounts setup on it.
The default primary account is an IMAP, of the remaining three...two are POP and one is IMAP.
All of them are set to check for new email every hour during peak and off-peak times.
I have noticed that when I'm connected to 4G that only my default primary account is being checked every hour, while my other three accounts are not.
But if I connect the phone to my home WiFi, then all four of the accounts get checked once an hour.
I'm not sure if this may be related in some way to the browser issue I'm having here images are not loaded and show as question marks when using 4G but not 3G or WiFi.
http://forum.xda-developers.com/showthread.php?t=1362114
Can you manually try to sync the other 3 accounts when on 4G? I've had problems syncing my corporate exchange account over 4G (3g works fine). Have a ticket opened with VZ and HTC. it's been 2 weeks now w/o no resolution.
From what I have heard lately , VZW doesn't have all the bugs out of 4G LTE yet and that is probably responsible for a lot of problems this phone is having.
morbidz said:
Can you manually try to sync the other 3 accounts when on 4G? I've had problems syncing my corporate exchange account over 4G (3g works fine). Have a ticket opened with VZ and HTC. it's been 2 weeks now w/o no resolution.
Click to expand...
Click to collapse
Yes, when I go into the email app, it will then download the emails that I received since the last time I manually checked them. But once I leave the app, it will not download them every hour like it is supposed to do. This is when connected to 4G. When I'm on WiFi it will check every hour.
Related
I am having problems with syncing to outlook.
The account is up and running, the calendar and contacts are ok, and emails are received, however, it seems like the device decides on its own when it wants to sync email and when it doesn't. I have syncing on as "push" both on peak and off peak, and am connected at all times on 3G or WiFi (mostly 3G).
I do not see a pattern of when it does not sync but I made sure that my APN is in order and cannot see a reason why it does not push the emails.. Sometimes, I do not receive emails for hours and only when I open the email client, it says "Refreshing" and suddenly I get the emails that were not pushed.
I am currently on KE7 update and the problem persists. I came from HTC Desire and never had such problem on it..
Anyone experiencing the same problem or have any fixes?
Thanks.
Hi Guys,
I am connected to the corp Exchange server and most of the times, email works fine. However, there are many times email does not update. And if I try to manually refresh, I get one of the following errors.
- Unable to connect to server
- Unable to open connection to server due to security error
I know my settings are correct and there is no problems with the company Exchange enviornment. Any suggestions?
Thanks
if your settings are fine and no corp network issue, then there's only a couple more options left as the cause. The way I see it, its gotta be either:
1) AT&T network
2) corporate network
3) problem with the phone / incorrect settings
are you stock?
Hi
Good points.I am on serendipity 8. It's strange that it works great at times but then nothing. For example I am up in pa this weekend
And no corp email since last night. I can't even send. But gmail and internet is working fine.
Sent from my SAMSUNG-SGH-I777 using Tapatalk
I suppose the obvious of a password expiration or similar? I use both CM7 (Captivate) and Unnamed (Galaxy S2) with two different exchange accounts, plus I use corporate Address book with one, and everything works great. I know that's not terribly helpful, but for what it is worth. Maybe try the corporate address book, see if that works -- might at least validate the overall path and credentials (though you do need to re-enter the credentials).
Hi
I have problem with email on my Motorola Razr. (not gmail, not corporate, just a email)
I have setup email account and:
-In Data push account is checked.
-Sync over Wi-Fi only is unchecked
-background data is checked
- data Enabled is checked
- No data saver checked.
I can check my email manually it is work.
- If I receive a new email up to 30(not sure) minutes after manually checking the push email is working fine i get it on my phone.
- But if I receive a new email more than 30 minutes after manually check the push email does not work. I do no receive any emails until manually checking.
Email server works fine I use it on other phone and everything works perfect.
Any suggestion how to fix it?
please help
Regards
Adam
Any help?
Wysłane z mojego XT910 za pomocą Tapatalk
Same issue with my Razr.
I have 3 email accounts: 2 corporate (exchange 2003 and exchange 2010 servers) and 1 IMAP.
I can set up any option (Data push and Fetch schedule for non-push accounts) in email settings for 'Email delivery'. No matter what, after some time all the options are back to defaults: 'Fetch schedule: 15 minutes" and 'Data push: none'.
For instance: One of the accounts is push enabled so I mark it checked at 'Data push'. It works for some time (not really sure how long) but then the account appears back in 'Fetch schedule' list.
Also if I select 'Every hour' in 'Fetch schedule' this option remains selected for some time but let's say next day it is reset back to 'Every 15 minutes'.
the issue is also that in spite the accouts should synch (every 15 minutes) they don't - I have to do it manually.
I thought the OTA update would resolve the issue but it has not (I am now 651.73.30).
I am going to remove all the smart actions to see if this solves the issue.
did disabling smart actions work for you? i'm having the same issue with 2 imap idle accounts and a corporate email account.
push works for some time but after e.g. 30 minutes there are no messages pushed. asap I open messaging app, all accounts are refreshing and emails arrive.
all accounts are set up for push, wifi sync unchecked, background data activated, mobile data is enabled, datasaver unchecked.
I have had this problem with the default mail client on every android phone that I have used. I believe it might be an android problem rather than a specific RAZR issue.
I switched to K-9 mail a while ago. Haven't had a problem since.
Guys! Just install MailDroid! It's really good app. I'm using it on my third phone ... about 2 years. It's much much better then k-9 mail. Greetz!
I have the same problem with my Yahoo mail, It just happens recently I do not get any email notifications anymore I have to manually sync my mail to get the new email. I did not do any changes to my phone same settings like OP
Same problem here too. I've got two corporate email accounts, both on Exchange 2010 and both working fine on other android devices. Only on my Razr does push email revert to fetch after half an hour or so?
I have the same problem with background data getting disabled randomly.
I tried removing all smart actions which didn't seem to help so just did a factory reset. Fingers crossed!
Hi,
Disabling Smart Actions made no difference. I have also played with background data but it didn't help.
But I have discovered something new, I believe:
I travel abroad regularly – weekends I am in home network and weekdays roaming usually. I have switched off GSM data roaming so that I don’t use any GSM data connections while roaming – I have access to WiFi usually so I actually don’t need GSM data.
BUT: When I am at home all synchronisation works fine regardless if via GSM or WiFi. When I roam (so GSM data is off) and connect to WiFi no automatic e-mail synchronisation happens. And I mean not only push but also the scheduled synchronisation does not really work – I have to synch manually. Weather and any other synchronisation works fine.
My conclusion would be then: Moto’s e-mail client is crap and I will give a try to some other e-mail clients based on recommendations above. I am quite sure this issue is not Android generic because my previous device was HTC Desire and it worked fine in exactly same environment. I have played with my wife's new HTC Sensation too - also positive.
By now - in my Razr, I have actually replaced most of stock applications with others available from Market (no root) - most are from the "GO *" series. I might have not liked the HTC applications but they did function properly for me. Moto disappointed me...
Greetings!
k
PS So check your mobile data parameters...
I have no suggestion but I have the same problem...-the push of my emails (imap accounts) is working just a short moment after the manual resync and after that I get no pushed emails.....
Hello,
I am using the HTC Amaze 4G and currently on ICS.
There seems to be a weird issue going on here. I have setup my office emails and the Push Mail feature never works. I have to manually sync up the mailbox always. The option for Push Mail is enabled for peak hours and non-peak hours, however it never works.
Any ideas to solve this?
I have the same issue. Neither push email nor scheduled sync doesn't work, only manually sync
I have three email accounts, all hotmail or msn accounts, setup in the email program that came with the phone. Two days ago, my texts started showing up in all three email accounts. Even if I access the email accounts from my computer and not the phone, the texts are there. So that means the phone is forwarding the texts to the email accounts. Why is this happening and how do I stop it?
Got it. I don't know how they SMS sync got turned on for the three accounts just the day before yesterday. I had never been that deep into the settings before and it wasn't like that since I got the phone the day they were released. Pretty weird that it turned itself on like that.