Related
Hi there,
New user to Android/SGS2, enjoying the phone very much but one persistent problem I have been experiencing:
I am trying to logon to Windows Live Messenger through either Social Hub / IM app. When I try to add the account, the error "Error Occurred" keeps popping up but gives no details. Does anyone know how to work around it?? I've been searching for a solution but really couldn't find anything...
If I've posted this in the wrong section or if someone has already asked the question on here, I apologize.
Regards,
MW
Don't you need a Samsung account to log in?
I could be wrong!!
I did set up the samsung account...
Although I never got any communication on activation from samsung for activating the account but I have the account on the phone.
In order for the IM and push email feature to work, you need to have an active Samsung Social Hub accout. I found out the hard way after having done a hard reset.
First, what country are you're at? I'm in the USA on at&t, if you are in the USA (bad news):
In the USA, samsung social hub is not supported, so I had to download a 3rd party app called "enabler codes" and it changed the market app world region to fool my Galaxy SII to think I was in Australia, and the samsung social hub feature did finally work "perfectly", until I found out my market app would not download any (none) US compatible app as simple as paypal, eBay, Soundhound and so on...so I had to end up doing a hard reset to restore.
I used MarketEnabler (must be rooted) to switch to AU (Telstra) to set up my google chat account. I have since switched back to my original Market and the ability to create other accounts is still there.
FYI Also, running on the AT&T network.
MeanWoman said:
Hi there,
New user to Android/SGS2, enjoying the phone very much but one persistent problem I have been experiencing:
I am trying to logon to Windows Live Messenger through either Social Hub / IM app. When I try to add the account, the error "Error Occurred" keeps popping up but gives no details. Does anyone know how to work around it?? I've been searching for a solution but really couldn't find anything...
If I've posted this in the wrong section or if someone has already asked the question on here, I apologize.
Regards,
MW
Click to expand...
Click to collapse
I'm having the exact same problem in Canada using an unlocked phone from the UK. I called samsung's social hub here in Canada and all the said was do a factory reset, which I don't advise as it made no difference. I tried making a social hub account online and I get another error message saying my IMEI can't be used. Anyone have other suggestions? Perhaps I may to resort to rooting and follow the method outlined previously.
thanks
I had a horrible experience in which I switched to the same Australian market and could not go back to my US at&t settings. Last time I had to do a hard reset b/c for some reason my market place was not showing no USA apps at all, simple apps like paypal, fb, eBay and so on...
In the end I had to do a hard reset. and I'm back to step one.
Will give it another shot today.
Woo Hoo!
This worked like a champ for me.
1. Download MarketEnabler
2. Back up your original settings...
3. Switch to Telestra (AU)
4. Input your IM settings.
5. Restore your original regional settings.
All is working great!
Thanks for the thread.
Hey did you experience the market apps for US disappearing?
Mobs69 said:
This worked like a champ for me.
1. Download MarketEnabler
2. Back up your original settings...
3. Switch to Telestra (AU)
4. Input your IM settings.
5. Restore your original regional settings.
All is working great!
Thanks for the thread.
Click to expand...
Click to collapse
Sent from my GT-I9100 using XDA App
MeanWoman said:
Hey did you experience the market apps for US disappearing?
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
No problems thus far.
ALRIGHT. So, I don't think I've ever posted in here before, but I've been trying to think of ideas...
I got my phone stolen a while ago, and now it's turning up on my google Play as a Rogers when it was a Bell... Rogers doesn't have a I9000m, so somehow it's working with that, I assume the dude didn't wipe it and just unlocked it, so my gmail account is still able to access it...
SO, I'm wondering if there's a way to track it. I can't seem to use any apps that work in Canada.
But I've also used KIES with it, so is there like... maybe a way to find out some cached or saved app data that I can extract that identifies my phone? Like the IMEI or something?
I've tried numerous things but so far to no avail. I just need the IMEI, really. I can try to track it down from there.
Anything would be useful.
TheShane said:
ALRIGHT. So, I don't think I've ever posted in here before, but I've been trying to think of ideas...
I got my phone stolen a while ago, and now it's turning up on my google Play as a Rogers when it was a Bell... Rogers doesn't have a I9000m, so somehow it's working with that, I assume the dude didn't wipe it and just unlocked it, so my gmail account is still able to access it...
SO, I'm wondering if there's a way to track it. I can't seem to use any apps that work in Canada.
But I've also used KIES with it, so is there like... maybe a way to find out some cached or saved app data that I can extract that identifies my phone? Like the IMEI or something?
I've tried numerous things but so far to no avail. I just need the IMEI, really. I can try to track it down from there.
Anything would be useful.
Click to expand...
Click to collapse
Well I'd say this would be better in the greater general or q and a on the site, but for the imei, you had to have memorized it to know. Ask Google to see if they can track your account transactions and where they are.
Sent from my Olympus via Hermes.
TheShane said:
ALRIGHT. So, I don't think I've ever posted in here before, but I've been trying to think of ideas...
I got my phone stolen a while ago, and now it's turning up on my google Play as a Rogers when it was a Bell... Rogers doesn't have a I9000m, so somehow it's working with that, I assume the dude didn't wipe it and just unlocked it, so my gmail account is still able to access it...
SO, I'm wondering if there's a way to track it. I can't seem to use any apps that work in Canada.
But I've also used KIES with it, so is there like... maybe a way to find out some cached or saved app data that I can extract that identifies my phone? Like the IMEI or something?
I've tried numerous things but so far to no avail. I just need the IMEI, really. I can try to track it down from there.
Anything would be useful.
Click to expand...
Click to collapse
try Google this "find lost android phone"
Hi,
I'm running official AT&T ICS build in my Galaxy Note.
Long story short, I was trying to buy FIFA 12 for 0.25c in the latest sale at google play but it didn't show in my Note's Google Play. Looking in the web I could see that FIFA 12 was on sale for 0.25c but when trying to buy it would not let me add it to my device (SGH-I717) or if done from the Note, it would tell me that the app was incompatible with my device. I looked around and there are plenty of posts and web sites with related info but I just wanted to post here a set of simple steps that worked for me for the AT&T Galaxy Note so people don't have to go and try a million things like I did.
- First I rooted my device. (I'm not going to post any instructions for this, search in this forum.) (and I'm not sure it would work without rooting since we will have to modify a system file)
- Second I installed ROM Toolbox Lite (the free version),
- I run the ROM Toolbox and went to the Root Browser tool.
- I went to the folder system and then I opened the build.prop file with the "Build properties" app (when you select the file to open, it will show a bunch of apps to choose from).
- I changed the values from the following two properties (it might work by changing only the model property but I did both)
from:
ro.product.device = SGH-I717
ro.product.model = SGH-I717
to:
ro.product.device = Galaxy Nexus
ro.product.model = Galaxy Nexus
I restarted the Note and voila! all the applications that were not showing before in Google Play are showing now and I could buy them. Not only that but I could also buy them online away from my Note.
The only draw back I noticed is that Swype was not working after the change, I assume the app was checking for the right model number since it's an app that came exclusively with the Note. But you can just revert back the changes and the apps the were supposed to be incompatible will still be working.
I'm sure there are other models we can use and will still work and that some apps will show for some models and not for others so it's a question of trying.
I did not change the dpi in my phone, still as default 320. I tried to change it and it actually made the apps to not show up in Google Play even with the right changes in the properties.
I hope it's useful to somebody.
Cheers.
= Profitoral =
wow! thanks for that!
I was frustrated because i wanted the video maker app and a few others. now i can try for them again!
maybe you can help me with a problem i am having with google play...specifically the option to bill for apps thru my carrier (it is missing)...i wanted to get those 25ยข apps. i called at&t and google and after various cache and data clearing and making new google account and much research on here and many other things, i still have no answers. i get the option to use credit card or redeem gift card and at first had option to bill my carrier, but that led me to "there was an error, please try again bla blah blah". when i cleared the cache and data, that option to bill thru the carrier disappeared. Like you i am also runningon my i717-- the at&t ics upgrade (never tried any other roms) and my note is rooted - of course. i had some apps frozen but have restored them. i tried uninstalling and reinstalling google play updates. i did the root first then upgraded to ics (i think...anyway i followed directions i found at xda to the letter. i never deleted any apps just froze them. i never had any prroblems after root and upgrade to ics till now! any ideas? thanks for your time...really!
@mamaboo....you are using cellular data and not wifi to download and purchase the apps?
carrier billing....
Thanks for your suggestion!
i am using cellular data with wifi turned off. i reconciled myself to using a debit card but i really want the billing thru at&t and it just wont work...i have tried all they have suggested at at&t tech support except a master reset. that is just too time consuming right now although imay do one soon just to start fresh. i researched and saw that quite a few ppl have this same problem.
If i find a solution, i will post it here. Maybe i just ned to unroot, i dunno!
i am glad i had the debit card, there are some great apps for a quarter! i missed the first two days and there were some apps i would have definitely gone for. you just cannot beat that price!
i feel like a kid in a candy shop, i bought 8 really good apps and spent only $2.00! and a 900 plus page book--a really great read--for $3.99!
Funny thing is......I am using a Rogers Note with the stock rooted Rogers ICS ROM on it. I am also on a non smartphone data plan. Also I have carrier billing blocked on my account. And I have the carrier billing prompt available. Are you sure you are looking in the correct place?
After selecting the price you get the screen with the "Accept & Buy" prompt. Before selecting "Accept & Buy", right above it you will see the line with "Pay With." All the way to the right will be a drop down menu arrow. Select that arrow and I get a new menu with: Bill my AT&T account, Visa xxx-xxxx, Add card, and Redeem.
Seems strange if it is not there for you. Help file says it should be there as long as you are on cellular data, you aren't behind on your cellphone bill, and you do not have carrier billing blocked through ATT.
carrier billing...
my phone at first gave me the carrier billing option right where you said it should be. but clicking on it gave me a message that said something like "THERE WAS AN ERROR....PLEASE TRY AGAIN" no error number or other info. i called at&t and they had me clear the cache in the google play app...nothing...then clear data...nothing except now there is NO option to carrier billing anymore. i did a battery pull with phone on, i uninstalled google play updates then reinstalled, then i made a NEW google account. between each thing i tried, i checked for the carrier billing option and nothing again. the last resort is a master reset....unless i find an answer here. i have been using google play all morning and with a debit card...at least that worked. i am so mad i missed those first few days of apps because if this. i actually went out and got the prepaid card from walmart....only other thing i can think of is the purchase block i had put on the other phones on my account. at&t says it is not blocked on my phone, but maybe i should have them remove it from those phones just to see...sorry about typos (I think i got them all corrected!)..i am waiting to see if tapatalk goes on sale! think i will just get it anyway....
You say your phone is rooted, right? How about replacing the google play with an older version from the gingerbread ROM?
Hmmm, that sounds like a project to try. everytine i uninstall google play updates, it goes right back and installs them. I am not sure how to do it but i am willing to give it a try. anything but the dreaded master reset for now. and i know that is something i probably should do just to 'clean house' sometime soon..
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
profitoral said:
Hi,
I'm running official AT&T ICS build in my Galaxy Note.
Long story short, I was trying to buy FIFA 12 for 0.25c in the latest sale at google play but it didn't show in my Note's Google Play. Looking in the web I could see that FIFA 12 was on sale for 0.25c but when trying to buy it would not let me add it to my device (SGH-I717) or if done from the Note, it would tell me that the app was incompatible with my device. I looked around and there are plenty of posts and web sites with related info but I just wanted to post here a set of simple steps that worked for me for the AT&T Galaxy Note so people don't have to go and try a million things like I did.
- First I rooted my device. (I'm not going to post any instructions for this, search in this forum.) (and I'm not sure it would work without rooting since we will have to modify a system file)
- Second I installed ROM Toolbox Lite (the free version),
- I run the ROM Toolbox and went to the Root Browser tool.
- I went to the folder system and then I opened the build.prop file with the "Build properties" app (when you select the file to open, it will show a bunch of apps to choose from).
- I changed the values from the following two properties (it might work by changing only the model property but I did both)
from:
ro.product.device = SGH-I717
ro.product.model = SGH-I717
to:
ro.product.device = Galaxy Nexus
ro.product.model = Galaxy Nexus
I restarted the Note and voila! all the applications that were not showing before in Google Play are showing now and I could buy them. Not only that but I could also buy them online away from my Note.
The only draw back I noticed is that Swype was not working after the change, I assume the app was checking for the right model number since it's an app that came exclusively with the Note. But you can just revert back the changes and the apps the were supposed to be incompatible will still be working.
I'm sure there are other models we can use and will still work and that some apps will show for some models and not for others so it's a question of trying.
I did not change the dpi in my phone, still as default 320. I tried to change it and it actually made the apps to not show up in Google Play even with the right changes in the properties.
I hope it's useful to somebody.
Cheers.
= Profitoral =
Click to expand...
Click to collapse
SWEET! I followed your instructions and was able to download Google Wallet
beware
Hey
I changed the file to the galaxy nexus for my rooted telus i717d and it bricked the phone. I was unable to boot and unable to flash to recovery. I had to send the device in for repair. I got the device back , but just a warning!!!!!
I changed my sgh-717 att to galaxy nexus and only difference was it went just as far but with new error saying file can't be found. Then changed to sgh-747 sgs3 which I also own that was compatible withe the apps I wanted. But same outcome. Ended up just restoring apps I wanted with my sgs3's backups. Also try an app that spoofs the phone to another which ended up bricking phone but I still was able to restore my boot and system files from a nandroid backup. So I'll just use blackmart for now which doesn't check phone Id. Must be because I'm running slimrom 4.1.1 your method might work only on ICS builds. Thanks anyways
joshuablair said:
Hey
I changed the file to the galaxy nexus for my rooted telus i717d and it bricked the phone. I was unable to boot and unable to flash to recovery. I had to send the device in for repair. I got the device back , but just a warning!!!!!
Click to expand...
Click to collapse
Wow never heard of this :/
Sent from my Nintendo 64
joshuablair said:
Hey
I changed the file to the galaxy nexus for my rooted telus i717d and it bricked the phone. I was unable to boot and unable to flash to recovery. I had to send the device in for repair. I got the device back , but just a warning!!!!!
Click to expand...
Click to collapse
Wrong! That's NOT possible by changing build.prop. You did something else that broke it. Please don't mislead people with false statements and bad information.
95% of problems are user related.
IM on ATT and did this and was able to download google wallet. Only problem is when i open google wallet it say its not compatible with the device or Carrier
doubleonegative said:
SWEET! I followed your instructions and was able to download Google Wallet
Click to expand...
Click to collapse
did it work though? Ive been trying to ge it to work for a month
doubleonegative said:
SWEET! I followed your instructions and was able to download Google Wallet
Click to expand...
Click to collapse
Atrix2destroyer said:
did it work though? Ive been trying to ge it to work for a month
Click to expand...
Click to collapse
Only reason I did this was to get google wallet. Just says not compatible with my device ... nothing about carrier...
Final Steps!!!
I was trying to do this for my Note 2 with Saurom ROM, but it didn't work, until I did the final step found in another forum.
Go into the Settings screen, select Applications, select Manage Applications, tap the All category, and select the Google Play app. Clear its cache and data, and then restart your device
It works now and I'm prompted to update 50 other apps, lol.
I'm using cyanogenmod on a s3 and on my phone neither of those where in that file, closest one was brand and that was associated with Samsung. Any suggestions?
hi all
short story: galaxy s3 has the mainboard malfunction problem. had the phone replaced. what i got was the same IMEI handset, yet all wiped.
i was looking forward to the nice app restore feature.
however after setting language, timezone, etc. the phone is not taking me to the google sign in page, so to associate my handset with my account (hopefully restoring some of my data)
any idea why the phone does not ask for a google account sign in after reset?
i've updated to 4.1.2 on kies but the same issue, phone says it is all setup without asking for google sign in.
any tips how to make it ask for it at first device setup so to retrieve all the data backed up on google servers?
many thanks, all input appreciated.
Re: [Q] after phone reset, device does NOT ask for google sign in
Settings - accounts
Glebun said:
Settings - accounts
Click to expand...
Click to collapse
no, that only adds a google account for syncing and such
i am talking about the main google account association with a new phone
every device has this
my s2 whenever i reset it asks for a google account. an old spica does too.
why doesn't the reset s3 do it?
DorinAlex said:
no, that only adds a google account for syncing and such
i am talking about the main google account association with a new phone
every device has this
my s2 whenever i reset it asks for a google account. an old spica does too.
why doesn't the reset s3 do it?
Click to expand...
Click to collapse
i need this so that the phone downloads the backed up app content
Guys, can you please share your views on this issue?
Has anybody seen this before: after hard reset, phone doesn't ask to log into Google account?
Thanks
DorinAlex said:
Guys, can you please share your views on this issue?
Has anybody seen this before: after hard reset, phone doesn't ask to log into Google account?
Thanks
Click to expand...
Click to collapse
Try to flash the google apps new and factory reset the phone. (its my proposal but no guarantee its working )
not sure what you mean.. 'flash google apps new'
can you please detail more?
thanks
DorinAlex said:
not sure what you mean.. 'flash google apps new'
can you please detail more?
thanks
Click to expand...
Click to collapse
Can you wipe your phone properly? Factory reset.
It will remove google account, samsung account, and master Youda's account as well if you have one.
RTFT...
spamtrash said:
Can you wipe your phone properly? Factory reset.
It will remove google account, samsung account, and master Youda's account as well if you have one.
RTFT...
Click to expand...
Click to collapse
glad we're joined by a typical frustrated poster with anger issues galore.
as usual, they step on their own tail making a fool of themselves. HOW ABOUT YOU RTFT!?
i clearly say above 'all wiped', 'hard reset', so there! you've soiled yourself again. good job!
to anybody else who is really trying to help, thank you
here is the problem again:
AFTER HARD RESET (DATA/CACHE WIPE IN CONSOLE) PHONE DOES NOT ASK FOR GOOGLE ACCOUNT AT FIRST BOOT.
thanks
Re: [Q] after phone reset, device does NOT ask for google sign in
DorinAlex said:
glad we're joined by a typical frustrated poster with anger issues galore.
as usual, they step on their own tail making a fool of themselves. HOW ABOUT YOU RTFT!?
i clearly say above 'all wiped', 'hard reset', so there! you've soiled yourself again. good job!
to anybody else who is really trying to help, thank you
here is the problem again:
AFTER HARD RESET (DATA/CACHE WIPE IN CONSOLE) PHONE DOES NOT ASK FOR GOOGLE ACCOUNT AT FIRST BOOT.
thanks
Click to expand...
Click to collapse
Never had this issue myself, my only assumption is that the software isn't right otherwise it'd be asking right? Have you Rooted the handset? If so then pop on a ROM you like and see if you yield the same results.
As I said I've never had this issue before myself but I am suspecting bad software so do what I've suggested and see if it helps.
Hope you get some luck
Sent from my GT-I9300 using xda premium
dladz said:
Never had this issue myself, my only assumption is that the software isn't right otherwise it'd be asking right? Have you Rooted the handset? If so then pop on a ROM you like and see if you yield the same results.
As I said I've never had this issue before myself but I am suspecting bad software so do what I've suggested and see if it helps.
Hope you get some luck
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
thanks to all the guys who wholeheartedly tried to help
@dladz yes, the solution was to flash a new rom.
but no need for custom roms
SOLUTION: for anyone who might come across this unusual behavior
-if you do not get asked for google (and samsung) account after hard resets (through recovery console or otherwise) you have to reflash the same version with Odin. no need to tick 'reformat' or anything. i used the same stock version (gotten from http://androidromupdate.com - slightly differetn csc and phone) and it solved by itself just like this.
goes to show how little we actually know about Android's entrails..
Is there any kind that actually works? I keep fishing around on Google play and everything is either old, doesn't work, or is full of sh*t, or a combination of all 3.
Welcome to XDA
If you're running Android 9 or higher simply do a factory reset. There are no known rootkits that can worm out of the user partition, once that data is wiped so is the malware.
Don't reload it again after the factory reset.
blackhawk said:
Welcome to XDA
If you're running Android 9 or higher simply do a factory reset. There are no known rootkits that can worm out of the user partition, once that data is wiped so is the malware.
Don't reload it again after the factory reset.
Click to expand...
Click to collapse
Thank you for the welcome. Sorry bout the late reply. I don't suppose there's another way is there? Im literally fresh out the box, I've never done a factory reset.
Michael Romanov said:
Thank you for the welcome. Sorry bout the late reply. I don't suppose there's another way is there? Im literally fresh out the box, I've never done a factory reset.
Click to expand...
Click to collapse
You're welcome. The other way is to find the malware and delete it completely.
blackhawk said:
You're welcome. The other way is to find the malware and delete it completely.
Click to expand...
Click to collapse
Which would be how? Would I need a app or something for the pc? And if so do you have any recommendations? I have the mixsilver file manager on my phone (pixel 6 "Not pro"). Would there be a way I could find it thru there? Also my device is not rooted. So would I need to root? I'm sorry if this gets on your nerves. If so tell me, won't hurt my feelings. I'm literally a noob at this stuff. I've been trying to teach myself and just do trial and error but im getting in over my head and don't wanna accidentally brick my phone or worse.
What makes you sure you have spy/malware? Or do you mean adware?
Cheers
Tom
With Avast or AVG Antivirus you can do a pretty good scan of your apps, even system apps if you want.
For Factory reset see here https://support.google.com/pixelphone/answer/4596836
or go here on a PC (you need your Pixel connected by usb to the PC then): https://pixelrepair.withgoogle.com/carrier_selection
tom1807 said:
What makes you sure you have spy/malware? Or do you mean adware?
Cheers
Tom
Click to expand...
Click to collapse
Chrome ****tin out 3 gigs of data a day. I have unlimited so it's not that big of a deal but still.....and some of the options I had in settings like "permissions, enable/disable, clear data/cache" that I know for a fact I had not too long ago are now greyed out or nonexistent. Also sometimes when I bring up "location" thru the settings menu everything is supposed to be "off" but there's 2 or 3 that look like they are switching back to say "off" as soon as the page shows. 1 of them outright takes several seconds to display any "on or off" setting at all. I've found a "Verizon" system app on my phone, some kind of Samsung telephony thing. And it seems like I can input a change to settings or something and when I look at my phone in the morning everything I had set up is back to it's previous settings.
psi78 said:
With Avast or AVG Antivirus you can do a pretty good scan of your apps, even system apps if you want.
For Factory reset see here https://support.google.com/pixelphone/answer/4596836
or go here on a PC (you need your Pixel connected by usb to the PC then): https://pixelrepair.withgoogle.com/carrier_selection
Click to expand...
Click to collapse
Thank you. Umm.....stupid question but I've never done a full reset before so.....how and would I need to move my apps to another storage or could I just go back thru the play store and redownload? And any paid apps and subscriptions?
It probably explains all that in those links doesn't it?
Just do factory reset and you are okay.. Then start using phone as new..
Michael Romanov said:
Chrome ****tin out 3 gigs of data a day. I have unlimited so it's not that big of a deal but still.....and some of the options I had in settings like "permissions, enable/disable, clear data/cache" that I know for a fact I had not too long ago are now greyed out or nonexistent. Also sometimes when I bring up "location" thru the settings menu everything is supposed to be "off" but there's 2 or 3 that look like they are switching back to say "off" as soon as the page shows. 1 of them outright takes several seconds to display any "on or off" setting at all. I've found a "Verizon" system app on my phone, some kind of Samsung telephony thing. And it seems like I can input a change to settings or something and when I look at my phone in the morning everything I had set up is back to it's previous settings.
Click to expand...
Click to collapse
For what it's worth, the Verizon system app comes with the phone in case you use a Verizon sim.
If you end up clean flashing or factory resetting, I would not restore any apps from backups. I would reinstall everything fresh or you could just be putting the malware back on your phone, if that indeed is what you have.
Michael Romanov said:
Thank you. Umm.....stupid question but I've never done a full reset before so.....how and would I need to move my apps to another storage or could I just go back thru the play store and redownload? And any paid apps and subscriptions?
It probably explains all that in those links doesn't it?
Click to expand...
Click to collapse
Just redownload them. Google remembers your bought apps or subscriptions in your Google account, so as long as you use the same email/account for logging in to Playstore after Factory reset you're good.
Your contacts normally are also synced to your Google Account, so you get them back also then.
psi78 said:
Just redownload them. Google remembers your bought apps or subscriptions in your Google account, so as long as you use the same email/account for logging in to Playstore after Factory reset you're good.
Your contacts normally are also synced to your Google Account, so you get them back also then.
Click to expand...
Click to collapse
Thank you. I was worried it wasn't gonna remember me.
Lughnasadh said:
For what it's worth, the Verizon system app comes with the phone in case you use a Verizon sim.
If you end up clean flashing or factory resetting, I would not restore any apps from backups. I would reinstall everything fresh or you could just be putting the malware back on your phone, if that indeed is what you have.
Click to expand...
Click to collapse
But that's the thing. I don't use Verizon I use sprint which is part of t mobile. That's why I just don't get it.
Michael Romanov said:
But that's the thing. I don't use Verizon I use sprint which is part of t mobile. That's why I just don't get it.
Click to expand...
Click to collapse
It comes with the phone by default just in case you do use Verizon. Basically that app helps give the phone Verizon support, of sorts. It's disabled by default if you don't use Verizon so there's really nothing to worry about with that app.
Lughnasadh said:
It comes with the phone by default just in case you do use Verizon. Basically that app helps give the phone Verizon support, of sorts. It's disabled by default if you don't use Verizon so there's really nothing to worry about with that app.
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Man thank you. There's stuff on here that I don't understand and I've been thinking it's something I've downloaded or whatever. I'm new to all of this.