[Q] Weak Wifi Signal..Help me, im desperate!!! - Motorola Droid RAZR

Hello guys..i bought a RAZR XT910 before about 3 weeks and i didnt notice any problems with it at all..its battery life the way i organised it with smart actions is very very good, better than my iphone 4...i have as well those black marks on the screen on low lighting and black pictures but i dont mind this either..as u can almost never see it...my problem is my weak wifi signal..i never noticed it those last 20 days as i have been working on my phone mostly on my computer desk so the phone was next to the router..the only place my phone gets 4/4 in wifi signal its when its next to the router..at 1 meter distance the signal gets 3/4 strength..at 5 meters 2/4 strength and at 10 meters the signal its lost..and this is only when im at the same room that has the router..if i go to another room the signal gets lost..especially when i close the door...i never had any wifi problem with my previous smartphones and i even had wifi outside of my house...please help me here..im quite desperate..what shall i do? return it and demand a replacement? ask for my money back? is there any way to fix this?

I don't have that problem but I'm wondering if you get it with other networks? Also have you tried resetting your router?
Sent from my DROID RAZR using Tapatalk

yea i get it with all wifi networks...for example my university, work, home..etc

Hmmm. I just ran the Speedtest app and got 12Mbps download over my wifi. It would be interesting to try that a few places and show it to VZ. Maybe they can test it on their network.
Sent from my DROID RAZR using Tapatalk

Heartl3ss said:
Hello guys..i bought a RAZR XT910 before about 3 weeks and i didnt notice any problems with it at all..its battery life the way i organised it with smart actions is very very good, better than my iphone 4...i have as well those black marks on the screen on low lighting and black pictures but i dont mind this either..as u can almost never see it...my problem is my weak wifi signal..i never noticed it those last 20 days as i have been working on my phone mostly on my computer desk so the phone was next to the router..the only place my phone gets 4/4 in wifi signal its when its next to the router..at 1 meter distance the signal gets 3/4 strength..at 5 meters 2/4 strength and at 10 meters the signal its lost..and this is only when im at the same room that has the router..if i go to another room the signal gets lost..especially when i close the door...i never had any wifi problem with my previous smartphones and i even had wifi outside of my house...please help me here..im quite desperate..what shall i do? return it and demand a replacement? ask for my money back? is there any way to fix this?
Click to expand...
Click to collapse
Get wifi analyzer and see if you have good signal. I notice that the Wi-Fi graphic is conservative.

my RAZR was having trouble operating on WPA2-Personal secured wifi network.. so i changed the wifi settings to WPA-Personal with TKIP and the problems are gone so you might wanna try this before you RMA.

Mine had problems with dropped and weak signal which turns out to be because I had Bluetooth on as well. If I turn bluetooth off wifi works perfectly

My WiFi reception is appalling. It only see's my home network where as my three year old HTC Hero is seeing seven!
With my package I have the ability to connect to BT Openzone hotspots around the UK.
Not much use if you can't go more than 15ft from a router without the connection dropping!
Bluetooth is off and I have tried several WiFi analysers from the market, all show a very weak signal.

Hi
On mine, yes the wifi signal (bars) are showing less then with htc desire, but I can connect without problems even the router is on the second floor and I am siting on the first, so reachable from the whole house.
I do experience, that it takes a little bit longer to find the wifi as with the desire, but once connected, works just fine.
I do not experience problems with hidden networks. Mine is not broadcasting the id, still connection is stable.
Sent from my XT910 using xda premium

The bars on mine seem less than what the signal actually is. I connect to my home wifi just fine, from all over the house. I also connect to work's wifi from what seems like the same distance as my previous phone (Dinc)

i'm using d-link dws-125 (usb router)
when i connect and start using internet, the network disconnects in a few seconds. then it connect again and the same... etc.
please, help!!!

same problem here, hope a solution can be found as the phone is unusable in its present state

The "single ball" is enough to achieve 10mbit at my place, however, I upgraded my firmware to OpenWRT and now I get two full lines and the "ball" in the bedroom.
Stock netgear firmware is.. Incomplete. :S

Wi-fi back
Hi everybody,
I have the same problem mine is a razr from france even if i use it in italy, i found that when haveing the phone in the hand the signal gets very worst, if i hold the phone from the edges not in the hand the signal is much better i gain two signal bars, the same happens if i left the phone on the desk, the signal gest very good, as soon as i take it in the hand the signal gets bad, a kind of antenna gete from iphone....
hope this helps somebody

used to have this issue with weak wifi signals, but after installing the 85P radio update, it's gotten a bit better.

Related

[Q] Anyone having poor Wifi reception ?

Hi all,
I have the Razr since two days and the only glitch I have is the Wifi.
Normally, at my office, I have a strong signal all over the place.
With the Razr I can't go to the front door.
If I am more than 10m away of the router, I lost the signal
At home, while sitting at 3 meter of my Wifi G router, I have not a full signal.
And I also loose the signal if I am more than 10m of the router.
Is anyone else facing the same or should I send back my Razr ?
Turning my blu tooth off worked for me
It's already off when I come home or to the office.
[email protected] said:
Hi all,
I have the Razr since two days and the only glitch I have is the Wifi.
Normally, at my office, I have a strong signal all over the place.
With the Razr I can't go to the front door.
If I am more than 10m away of the router, I lost the signal
At home, while sitting at 3 meter of my Wifi G router, I have not a full signal.
And I also loose the signal if I am more than 10m of the router.
Is anyone else facing the same or should I send back my Razr ?
Click to expand...
Click to collapse
I had tried every possible setting on my router to increase the signal strength on the razr but none worked......however surprisingly and inexplicably when I changed the placement of my router and kept it on the floor i.e. around 6ft below the razr, the wifi signal suddenly jumped....hence I took this idea a little further and after some experimentation I saw that placing the router a few feet below the razr actually dramatically improves the reception even if you are at a significant distance away from the router and my problem is solved...
Just thought I should share this bit of information as it might help all those who are facing wifi reception issues with the razr
Sent from my XT910 using XDA App

[Q] Wifi Roaming

Is there any mod or fix or even any news at all on how to get wifi roaming working on the s3?
For anyone who doesn't know - if you have multiple routers/access points then when they overlap they do not transition correctly. You have to disconnect and reconnect to get onto the most appropriate router.
I have a router upstairs in the back of the house and downstairs at the front so I can get coverage in the garden etc... if I'm downstairs and move upstairs it'll hang onto the signal from downstairs even if low when the signal from the other router is much better. you have to disconnect and reconnect to get a better signal.
It's the only really annoying thing about this phone!
Edit spoke to samsung uk technical and they said they are aware and it should be fixed in the next firmware but tbh I think they were just bull****ing me.
nonumb said:
Is there any mod or fix or even any news at all on how to get wifi roaming working on the s3?
For anyone who doesn't know - if you have multiple routers/access points then when they overlap they do not transition correctly. You have to disconnect and reconnect to get onto the most appropriate router.
I have a router upstairs in the back of the house and downstairs at the front so I can get coverage in the garden etc... if I'm downstairs and move upstairs it'll hang onto the signal from downstairs even if low when the signal from the other router is much better. you have to disconnect and reconnect to get a better signal.
It's the only really annoying thing about this phone!
Edit spoke to samsung uk technical and they said they are aware and it should be fixed in the next firmware but tbh I think they were just bull****ing me.
Click to expand...
Click to collapse
I got the same problem. I got my S3 some weeks ago. All worked fine (or I did not realized the problem). But since the official Jelly Bean update I am also stuck in this problem at work. In our office there are several access points and as along as I stay connected to one of them all is fine. When I leave my desk and fetch a coffee at the meeting point, the S3 should switch to another AP.....So, staying at the meeting point with the coffee but no WiFi... After switching the WiFi off and on, it works again. Coming back to my desktop, I have to switch WiFi off and on again....really anoying bug....
Any solutions? Or maybe Custom ROMS?
Thanks
MausFan

Spotty, Erratic WiFi Signal Problem - Anyone Else?

Had my One X+ for about 6 days now. Noticed that in parts of my home, had network connection issues where I never had them with any other devices. Dowloaded Wi-Fi Analyzer and SpeedTest. Downloaded SpeedTest on my old iPhone 4. And I confirmed that my phone has many more issues connecting in parts of the home than the iPhone. It's VERY erratic. You can put it on the counter 6 inches below where you were holding it with your hand, and wala, better signal. Pick it up and signal goes to crap. It's mainly with the 5.6ghz signal but 2.4 is effected to. Enabling / Disabling the Wi-Fi Performance Enhancement setting in Setting > Wi-Fi > Settings makes no difference that I can see and I compared it on and off several times using Wi-Fi Analyzer. This may be a dealbreaker for me on this phone. Maybe have to exchange it for an S3.
At times it loses connection briefly, then when it re-connects, signal is much better but it's not consistent. When running Speedtest on iPhone gauge usually goes up fairly smoothly and stays there (not always). On One X+ gauge gets "stuck" a lot more often and/or goes down.
I run an ASUS RT-56U router with latest firmware. Works excellent. It has my same network SSID bound to both 2.4 and 5.6Ghz channels. It's almost as if the One X+ has trouble dealing with a drop in the 5.6 and seamlessly moving everything to only 2.4? I actually tried to lock the phone to 2.4 or 5.6 in settings, frequency. It went crazy, both settings, it can't connecting and disconnecting.
Wondering if it is a hardware fault that was found in original One X that may have not been fixed?
http://www.google.com/search?q=htc+...c+one+x++wifi+signal&sourceid=chrome&ie=UTF-8
jazee said:
Had my One X+ for about 6 days now. Noticed that in parts of my home, had network connection issues where I never had them with any other devices. Dowloaded Wi-Fi Analyzer and SpeedTest. Downloaded SpeedTest on my old iPhone 4. And I confirmed that my phone has many more issues connecting in parts of the home than the iPhone. It's VERY erratic. You can put it on the counter 6 inches below where you were holding it with your hand, and wala, better signal. Pick it up and signal goes to crap. It's mainly with the 5.6ghz signal but 2.4 is effected to. Enabling / Disabling the Wi-Fi Performance Enhancement setting in Setting > Wi-Fi > Settings makes no difference that I can see and I compared it on and off several times using Wi-Fi Analyzer. This may be a dealbreaker for me on this phone. Maybe have to exchange it for an S3.
At times it loses connection briefly, then when it re-connects, signal is much better but it's not consistent. When running Speedtest on iPhone gauge usually goes up fairly smoothly and stays there (not always). On One X+ gauge gets "stuck" a lot more often and/or goes down.
I run an ASUS RT-56U router with latest firmware. Works excellent. It has my same network SSID bound to both 2.4 and 5.6Ghz channels. It's almost as if the One X+ has trouble dealing with a drop in the 5.6 and seamlessly moving everything to only 2.4? I actually tried to lock the phone to 2.4 or 5.6 in settings, frequency. It went crazy, both settings, it can't connecting and disconnecting.
Wondering if it is a hardware fault that was found in original One X that may have not been fixed?
http://www.google.com/search?q=htc+...c+one+x++wifi+signal&sourceid=chrome&ie=UTF-8
Click to expand...
Click to collapse
If u got a problem with WiFi in certain areas of Your HOME i dont think its hardware problem. If u have a hardware problem Your WiFi couldnt recive more than "dot" signal even near router. Its because hardware issue was about antennas of WiFi (they were f****) To test hardware issue on HTC ONE X after squeze certain area of phone (antennas connected) signal growed up after release signal went down...
Looks like my hunch may be correct in that it has something to do with the phone switching between the 2.4Ghz and 5.6Ghz bands. 2.4Ghz has much better range. But in the wi-fi settings it is set to Auto frequency. What appears to be happening is that the phone prefers 5.6 but when it loses it, it switched to 2.4. I have a "dual band" N router so the same SSID is bound to both frequencies. I think this improves bandwidth for devices that communicate on both at same time (or is that not possible?) But I can't seem to get it to work if I change the frequency setting to anything but Auto. It won't authenticate when not on Auto! Bug?
Related One X Thread here:
http://forum.xda-developers.com/showthread.php?t=1730383
I've been struggling with WiFi issues on my phone as well. Whether the phone is set to 2.4GHz, 5GHz or Auto, the connectivity is spotty at best.
With other devices in the house including my old Inspire 4g, a Kindle Fire and an iPhone I can get full reception but only 1 bar on the One X+ in spots. I have noticed that holding the phone upright in poor reception areas brings the connectivity up a bar or two usually but that's not optimal for usage... Same thing happened at the girlfriend's family's house yesterday and my connectivity was also progressively more spotty at work in the past week since getting the phone.
The screwy thing is it seems completely intermittent. It'll be fine for a few hours then suddenly the connectivity goes to crap. I'm pondering exchanging the phone for another just to see if the issues persist.
I spent much of Thanksgiving (sadly) testing the WiFi on this phone using WiFi Analyzer and speedtest at locations all over my house. I compared results with an iPhone 3GS Iphone 4 and Samsung Series 6 notebook. The One X (+) was terrible. At times it performed well but in the exact same location, the next time it would perform dismally. Very unpredictable and erratic and I found out why!
** THERE IS A 20+ dbm DROP IN SIGNAL WHEN HOLDING THE PHONE IN THE PALM OF YOUR HAND! **
Now this may be common with a lot of phones, I don't know. But, the signal strength on this phone is already not what I would describe as "Best in Class" so this drop in many areas where the signal is moderately low to very low, holding the phone in the palm usually makes a difference as to if you have a usable connection or not!
I have a highly respected ASUS RT-56U router and made sure I had the latest firmware installed, but as I said, even the iPhone 3GS had more consistent, better, even results compared to this phone in many low signal areas when I held the One X in my hand. So it's not the router, it's the device.
Next step is to try to determine if it is this one phone, the One X+ AT&T model, and the One X AT&T model, or all One X models, including International? I will head to the store to see if they will let me run the test on another phone. I'm praying it is this particular phone but my gut tells me it is probably an issue in the design of the phone. I really like this phone but may have to go for the Samsung Galaxy SIII instead as this wifi issue is BAD, and unacceptable. Would get a Nexus 4 but I need more than 16GB of memory!!!!!
I shot a video about this showing the Wifi Analyzer running:
http://www.youtube.com/watch?v=8IUkbnj5pY0
Well, this morning I did similar testing and am seeing a 20-25 dBm drop whenever I pick the phone up...
Have you had a chance to check with your local AT&T store about testing other One X+ phones?
Sent from my HTC One X+ using xda app-developers app
tier~ said:
Well, this morning I did similar testing and am seeing a 20-25 dBm drop whenever I pick the phone up...
Have you had a chance to check with your local AT&T store about testing other One X+ phones?
Sent from my HTC One X+ using xda app-developers app
Click to expand...
Click to collapse
It would seem pointless now, since you are having the same issue, it seems to be an issue with the any One X+ (and I would bet also any One X). Maybe there's always a drop on any phone (iPhone there's no analyzer to show you signal). But this large 20-25 dBm drop make a difference between fast/normal browsing and slow/no browsing on the Net when sitting in many areas of my house. I would expect using it at other locations (on trips, etc.) it will drive me nuts. I do A LOT of browsing, use the phone like a mini tablet. So fast WiFi connectivity is paramount! I get better 4G LTE range/speeds than wifi in those areas of my house, but don't have unlimited data!
Sounds pretty simple, either u need a better router or u have a bunk phone. I have WiFi all over my house, my parents house, my work, all with zero issues and all obviously different routers. I'd maybe try another device. You have 14 days in the state's no questions asked for a new phone exchange.
It's not router. I went to AT&T store. Rep had S3. He loaded Wifi analyzer. We monitored same wifi network next shop down. HTC, signal dropped almost 20 dBM when you put it in your palm. S3, not change or 5 dBm at most. Loaded WiFi analyzer on X+ on display, but palm around it best I could around the display mount, big signal drop.
I have a large home. The thing is, no other devices have issues. What I suspect is with my home, certain areas push the HTC One X+ to its limit as far as wifi range. Most users don't notice "issues" as they don't lose a connection. And I didn't lose connection either, or rarely, just got really slow. You have to walk all around and look at WiFi Analyzer and compare holding fold to setting phone on table. Then also compare Speedtest.net app results. With S3 and notebook computer I'm getting 20mbit speeds in most areas, difficult areas, still has a consistent 6-8mbit speed. HTC One X+ those problem areas, 1mbit speeds if lucky or loss of connection.
Since nothing is changing in the test environment besides the device, the HTC clearly has poor wifi reception *RELATIVE* to other devices when held in palm of your hand. I found though you can get around this if you hold lower half of phone no issues and if you turn phone on its side, not as bad of a drop either.
I made it up to the AT&T store yesterday afternoon just to compare to another HOX+. Same thing was happening with the floor model of the phone. The manager went ahead and replaced my phone with a new one regardless just to cover our bases but like you said jazee, it does appear to be the radio location in the phone causing the issue. Just have to be conscientious of how I hold the phone.
To compensate I cranked up the TX power on my router a little bit which has helped. I run dd-wrt on it though so I have that option. Not sure what your firmware gives you access to in your Asus router. I have heard Padavan's custom firmware is a good option if you want to do more than what the stock firmware gives you access to.
jazee said:
I spent much of Thanksgiving (sadly) testing the WiFi on this phone using WiFi Analyzer and speedtest at locations all over my house. I compared results with an iPhone 3GS Iphone 4 and Samsung Series 6 notebook. The One X (+) was terrible. At times it performed well but in the exact same location, the next time it would perform dismally. Very unpredictable and erratic and I found out why!
** THERE IS A 20+ dbm DROP IN SIGNAL WHEN HOLDING THE PHONE IN THE PALM OF YOUR HAND! **
Click to expand...
Click to collapse
I get a similar drop, but more along the lines of 10 dbm.
Try keepalive from playstore
Sent from my HTC One X+ using Tapatalk 2
Same WiFi issue
I'm having the same issue as jazee (OP). I browse on my WiFi and then when I click on a link, I just hold the phone in my fingertips (not palm) and the signal jumps up and page loads.
Assuming olorolo's on to something here and there is an app to fix it... I'm heading to the play store to see what I can find like "Keepalive" as recommended. This is my first foray into Android though, so I can't help but wonder if you guys are already ahead of me. Any luck yet fellas?
Yes if you hold phone below volume rocker, or sideways, or even in palm with right instead of left hand, you can mostly mitigate the signal drop.
I'm happier on S3 except having to go back to ICS 4.0.4 and wait for JB 4.1. No wifi issues, much better battery usage, and no could pegged at times by Beats trying to scan my 2800 mp3 files in the background for some reason. Could tell as HTC gets HOT and then battery plummets. Brand new phone. Maybe some issues to work out?
Oh and I love having 2GB Ram for multitasking better. Would have hot S3 initially if I realized US ver had 2GB ram like new Nexus 4.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Looks like a case helps
jazee said:
Yes if you hold phone below volume rocker, or sideways, or even in palm with right instead of left hand, you can mostly mitigate the signal drop.
I'm happier on S3 except having to go back to ICS 4.0.4 and wait for JB 4.1. No wifi issues, much better battery usage, and no could pegged at times by Beats trying to scan my 2800 mp3 files in the background for some reason. Could tell as HTC gets HOT and then battery plummets. Brand new phone. Maybe some issues to work out?
Oh and I love having 2GB Ram for multitasking better. Would have hot S3 initially if I realized US ver had 2GB ram like new Nexus 4.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
I just so happened to have got my case in the mail today -- Ballistic SG -- and with it the WiFi drop is much less (more like 10dBm). I kept scanning with WiFi Analytics and no matter how I held it in my hands, I could never reproduce the -80dBm I was getting, no case, in the palm of my hand in the exact same spot.
For what it's worth anyway, it seems like the half centimeter of case is helping. I never would have noticed if I bought the case on day 1.

Getting VERY poor Wi-Fi signal and/or intermediate connection

Sigh...thinking my phone may be broken or something.
When I'm in my room I get full signal (Linksys EA4500 Wireless-N router) but if I step into the kitchen which is like 10 feet away (and it's open air/no doors between my room and kitchen) I will either completely lose signal or it will switch between cell signal and Wi-Fi.
There is NO way it's my router as many other devices in my home work perfectly fine and my router is bad ass. So what's going on with my DNA? Something doesn't seem right at all. Plus I've noticed even my cell signal will sometimes just shut down (an "X" next to the bars) for like 5 minutes at a time. I'm using it with Straight Talk through AT&T so I don't know if that's the issue but it's dropping signal in places that my last phone worked perfectly.
Just odd connectivity. Anyone else having issues with their Wi-Fi at all? Thanks!

[Q] Wifi connection problems

I'm able to connect to any wifi network but only if I'm three or four meters away from the router, if I'm in another room or whatever I can't. With my old smartphone I could acces to my wifi network from my bedroom and now I can't with the razr. Do you know if its a hardware problem with the wifi receptor or if its something that has to do with the software? Please help
Wifi could definitely work better on the razr. The signal was decent on FTS rom (ICS) and now on liquidsmooth 2.9 and 4.2.2 it's even worse...
^ This, it seems wifi has been getting worse as the updates come, its not as drastic as a few meters away from the router but i now lose signal in places that were pretty solid before. If you really have to be a few meters away i'd take that baby apart and check out whats going on in there :silly:
If the wifi signal is weak, maybe the antenna has moved.
Can you unmount the phone or did it already??
You need to check all the border metal conections.
The wifi antenna, is marked in the attached picture.
I hope you can fix it.

Categories

Resources