[Q] 4G LTE Drops out While On Mobile Hot Spot? - HTC Rezound

Any other Rezound owners with Mobile Hot Spot seeing 4G dropping out fairly often? I almost never lose 4G LTE signal anywhere in my city, but when I have MHS on, it drops out fairly often.

Just noticed this today in Chicago while using hot spot in airport. I think I'm going to call Verizon about it.
Sent from my ADR6425LVW using XDA App

that's not good. Was thinking about adding the MHS until root is found.

jim_0068 said:
Just noticed this today in Chicago while using hot spot in airport. I think I'm going to call Verizon about it.
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
I just called and got transferred almost immediately to level 2 tech support. They checked to make sure everything was configured properly on their end of the network before asking me to go to Manage Applications and clearing data in the Mobile Hotspot app.
I'll see how that goes. Next step they said would be Factory Reset, and then possibly switch out the phone.
The thing is, neither of these might fix it. It could be an issue in the software that requires an update. So if any of you have Mobile Hotspot, pay close attention to see if the 4G LTE connection drops out periodically while using MHS, and if so - dial *611 and complain.
Squeaky Wheel gets the oil!

So that didn't fix it. I so very reluctantly am going to try a Factory Reset. I can't stand the idea of having re-download all my apps and set up GO Launcher again, but this is infuriating.

SamXp said:
So that didn't fix it. I so very reluctantly am going to try a Factory Reset. I can't stand the idea of having re-download all my apps and set up GO Launcher again, but this is infuriating.
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Click to collapse
let us know how it goes. Pretty sad if their MHS is jacking up the data. One more reason to stealth tether once root is obtained.

nrfitchett4 said:
let us know how it goes. Pretty sad if their MHS is jacking up the data. One more reason to stealth tether once root is obtained.
Click to expand...
Click to collapse
Yeah I'm going to do the Factory Reset tonight and report back.
Even if I keep the MHS for $30/mo to help ensure unlimited data and no red flags, once we have S-OFF, I definitely might switch to another tethering application if it runs smoother.

SamXp said:
Any other Rezound owners with Mobile Hot Spot seeing 4G dropping out fairly often? I almost never lose 4G LTE signal anywhere in my city, but when I have MHS on, it drops out fairly often.
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Click to collapse
I had my laptop tethered one night just checking it out and it was dropping off but I thought it had to do with the screen going to sleep. Does LTE stay on while phone screen is asleep? I know that putting the phone in "sleep mode" is supposed to turn it off during the set hours which makes me think that it's not supposed to happen in the normal course of the day when the screen turns off.
I'm looking into cutting off my dsl if the 4g suffices for my internet connection at home.

I'm traveling for work and there is no 4g signal where I'm at and I had no problem with 3g tethering. No drop outs.
Sent from my ADR6425LVW using XDA App

feralicious said:
I had my laptop tethered one night just checking it out and it was dropping off but I thought it had to do with the screen going to sleep. Does LTE stay on while phone screen is asleep? I know that putting the phone in "sleep mode" is supposed to turn it off during the set hours which makes me think that it's not supposed to happen in the normal course of the day when the screen turns off.
I'm looking into cutting off my dsl if the 4g suffices for my internet connection at home.
Click to expand...
Click to collapse
make sure under your power settings you have it in performance mode
Sent from my ADR6425LVW using Tapatalk

Forgive me if this is only peripheral to your topic.
I can't prove this but I believe mobile hotspot is throttled. If you want to see for yourself, try this. Using mobile hotspot, see if you can stream a 1080 p video from youtube on your laptop. Chances are, it will have to stop to buffer every 30 seconds or so. Now download and install easy tether. Now, open 4 you tube windows with 1080 p videos on each 1 and a run em all at the same time.
The difference is freaking amazing. With wired tether this phone will run FOUR videos in high definition simultaneously. That is true 4 g speeds.
By the way running the speed test app I can pull about 26 down and 18 up. So I'm pretty damn sure mobile hotspot is seriously throttled back. Verizon claims wireless hotspot is 4 g, but I smell fish.

nrfitchett4 said:
let us know how it goes. Pretty sad if their MHS is jacking up the data. One more reason to stealth tether once root is obtained.
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Click to collapse
Finished the factory reset and not one disconnect the whole evening!
Sent from my ADR6425LVW using Tapatalk

SamXp said:
Finished the factory reset and not one disconnect the whole evening!
Sent from my ADR6425LVW using Tapatalk
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Click to collapse
good news indeed
Sent from my ADR6425LVW using Tapatalk

hellcatrydr said:
Forgive me if this is only peripheral to your topic.
I can't prove this but I believe mobile hotspot is throttled. If you want to see for yourself, try this. Using mobile hotspot, see if you can stream a 1080 p video from youtube on your laptop. Chances are, it will have to stop to buffer every 30 seconds or so. Now download and install easy tether. Now, open 4 you tube windows with 1080 p videos on each 1 and a run em all at the same time.
The difference is freaking amazing. With wired tether this phone will run FOUR videos in high definition simultaneously. That is true 4 g speeds.
By the way running the speed test app I can pull about 26 down and 18 up. So I'm pretty damn sure mobile hotspot is seriously throttled back. Verizon claims wireless hotspot is 4 g, but I smell fish.
Click to expand...
Click to collapse
Interesting. When the Youtube buffers every 30 seconds or so, watch the 4G LTE signal. Does it disappear at all? Don't glance away for even a moment! It goes away and comes back quickly.
nrfitchett4 said:
good news indeed
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Click to collapse
False alarm. =\ 4G started dropping out again after a while. Especially when clicking from Amazon Instant Video to Netflix and back on my Roku player. They did recommend trying 3G, so I'll try that before bringing the phone in for an exchange. Not excited about forcing them to manufacture another phone, but we need to press this issue, if it is indeed either a software issue or hardware issue. The WiFi and LTE Rx anetenna are right next to each other so that is suspicious!
Anyone else having this issue needs to start calling Verizon! The Tech Rep said he saw no record of this complaint for the Rezound in the system. So they are assuming it is just me.

nrfitchett4 said:
make sure under your power settings you have it in performance mode
Sent from my ADR6425LVW using Tapatalk
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Click to collapse
I'll try that out tonight. Not sure if I was still in performance or if I had made the switch to normal by the time I tried it.
hellcatrydr said:
Forgive me if this is only peripheral to your topic.
I can't prove this but I believe mobile hotspot is throttled. If you want to see for yourself, try this. Using mobile hotspot, see if you can stream a 1080 p video from youtube on your laptop. Chances are, it will have to stop to buffer every 30 seconds or so. Now download and install easy tether. Now, open 4 you tube windows with 1080 p videos on each 1 and a run em all at the same time.
The difference is freaking amazing. With wired tether this phone will run FOUR videos in high definition simultaneously. That is true 4 g speeds.
By the way running the speed test app I can pull about 26 down and 18 up. So I'm pretty damn sure mobile hotspot is seriously throttled back. Verizon claims wireless hotspot is 4 g, but I smell fish.
Click to expand...
Click to collapse
Does easy tether work in conjunction with mobile hotspot or bypass it? Sorry if that's a dumb question, first smartphone for me and it sounds like a dumb question to me.
Sent from my ADR6425LVW using Tapatalk

feralicious said:
Does easy tether work in conjunction with mobile hotspot or bypass it? Sorry if that's a dumb question, first smartphone for me and it sounds like a dumb question to me.
Sent from my ADR6425LVW using Tapatalk
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Easy teether is for wired USB internet. Mobile hot spot is for wireless connections. I would highly recommend easytether , it works flawlessly with no problems whatsoever. Here are screen caps of the problem that everyone is having. Verizon is blaming HTC for it saying they don't show any problems on their side. Funny however, my Thunderbolt did it, my Droid Charge at times used to do it and now the Resound. I'm suspecting it has something to do with the app. I did a factory reset, trade sim cards, two tickets for the engineer coming back with no problems, a call from HtC saying phone was defective, a new Rezound with a new sim card and STILL it looses connection.

Bluesnake01 said:
Easy teether is for wired USB internet. Mobile hot spot is for wireless connections. I would highly recommend easytether , it works flawlessly with no problems whatsoever. Here are screen caps of the problem that everyone is having. Verizon is blaming HTC for it saying they don't show any problems on their side. Funny however, my Thunderbolt did it, my Droid Charge at times used to do it and now the Resound. I'm suspecting it has something to do with the app. I did a factory reset, trade sim cards, two tickets for the engineer coming back with no problems, a call from HtC saying phone was defective, a new Rezound with a new sim card and STILL it looses connection.
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Click to collapse
So... using a usb tether are you using your data plan and not your mhs plan?
And in order to have phone on charger and usb tethered you'd need a splitter then, would this affect the data rate if there is charging going on? Any reason why this can't be done? Trying to figure out how to use my unlimited mhs in place of my dsl and drop dsl. As long as it's reliable and they don't kill my connection with throttling I might do it.

feralicious said:
So... using a usb tether are you using your data plan and not your mhs plan?
And in order to have phone on charger and usb tethered you'd need a splitter then, would this affect the data rate if there is charging going on? Any reason why this can't be done? Trying to figure out how to use my unlimited mhs in place of my dsl and drop dsl. As long as it's reliable and they don't kill my connection with throttling I might do it.
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Click to collapse
If you have unlimited MHS, then you should have already gotten in on the unlimited data glitch. No splitter. Wired tethering uses data. Phone charges while (wired) tethering. You'll get FAR faster speeds too. (But you can bet they know you're doing it.)

I have noticed when using the MHS to connect to my epic 4g touch that if I leave my rezound ON, I wont lose the connection. But as soon as I turn the screen off the rezound, itll lose connection...

yg420 said:
I have noticed when using the MHS to connect to my epic 4g touch that if I leave my rezound ON, I wont lose the connection. But as soon as I turn the screen off the rezound, itll lose connection...
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Makes no difference on mine, would lose connection any way.
Anyways, great news (sort of). HTC contacted me today and told me they are looking into it since they've been getting calls about this issue. Looks like it is a big problem. They will call me back from 48 hrs up to 10 business days. Glad to see this is getting recognized! Lets keep pressuring VZW/HTC on getting this issue resolved.

Related

Tethering Tweaks?

I just bought a thunderbolt on impulse. This time yesterday I had no plan to do so, but I woke up on the wrong side of the bed I guess.
Love the phone thus far, though coming from an EVO I don't feel much difference beyond the speed of the device.
Does anyone know ways to improve tethering? Using the FCC speedtest app I am getting 5-7Mbps Down adn 20-30Mbps Up pings all around 100. On my tethered XOOM I am getting an impressive 4-6ish down, 3-6ish up with pings from 50-150.
The numbers when I started this thread were about 3 and 3 which still beats my evos 1 and 1 in optimal conditions. Thus far the Thunderbolt seems to connect to 4G instantly and unlike the EVO the stock tethering app is 4G friendly, but more to the point the 700mhz seems to be proving to be less placement centric. I can have it on a chair in the corner of the room under a desk and it seems to still get damn good speeds. Where I am used to putting my EVO on a windowsill and still wanting better signal.
All that aside, my point of this thread is, has anyone found tweaks that increase tethering performance? Are certain channels better, or does less/no encryption increase performance?
Bump. I know I can't be the only one who wants an answer to the best way to tether.
im new to verizon and read that they are able to detect tethering from rooted devices. nice that we have tethering now, but when the time limit runs out will tethering be possible? has anyone tethered on verizon before without issue? is tethering truly unlimited, or is there a cap/throttle?
Sent from my PC36100 using XDA App
wrb123 said:
im new to verizon and read that they are able to detect tethering from rooted devices. nice that we have tethering now, but when the time limit runs out will tethering be possible? has anyone tethered on verizon before without issue? is tethering truly unlimited, or is there a cap/throttle?
Sent from my PC36100 using XDA App
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Click to collapse
I've been tethering on my D1 for months and never been "detected". Tethered data looks like cell phone data to the provider. The only way I could see being detected is if the app you are using (the included one) sends some sort of flag. AFAIK the root wifi tether does nothing of the sort.
what are you guys using to tether? a 3rd party tethering app?
I've tethered heavily for at least 8 months on Incredible and Droid X. Never had an issue with detection. You will need root for third party app once root us achieved. Permanent root should come today. Then use app from market
wrb123 said:
im new to verizon and read that they are able to detect tethering from rooted devices. nice that we have tethering now, but when the time limit runs out will tethering be possible? has anyone tethered on verizon before without issue? is tethering truly unlimited, or is there a cap/throttle?
Sent from my PC36100 using XDA App
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Sent from my DROIDX using XDA Premium App
hay112 said:
what are you guys using to tether? a 3rd party tethering app?
Click to expand...
Click to collapse
Once you have root this program will let you use wifi to tether: http://code.google.com/p/android-wifi-tether/downloads/list
There is one in the market too, but I've never used it...
-Edit-
Also been tethering for over a year on my Droid and have never had an issue with VZW. My highest month ever was only 4 gigs, I average around 1.5-2.
I think your reception issue is more in the higher quality of the VZW network compared to the lousy Sprint network your EVO is on. People don't like to admit it, but my friends on Sprint and AT&T all have spots in thier house where the phone only works, or works best, etc.... Verizon that is generally not an issue.
Unheard said:
I've been tethering on my D1 for months and never been "detected". Tethered data looks like cell phone data to the provider. The only way I could see being detected is if the app you are using (the included one) sends some sort of flag. AFAIK the root wifi tether does nothing of the sort.
Click to expand...
Click to collapse
A bit off-topic here but I turned on MobileAP on Galaxy Tab (AT&T) so that I could check out the GTablet while I was @local officemax store, AT&T detects it and sent me email & SMS reminder that I will need to have a proper plan.
So yes, they should be able to detect.
or you could use easytether, and tether via usb. No root required.
wes_s said:
or you could use easytether, and tether via usb. No root required.
Click to expand...
Click to collapse
It user browser string to detect web traffic :silly:
All of my roms have network speed tweaks that improve your tethering :good:

Wifi too slow? And how much of ur unlimited data so u use?

Love the speed on my 4glte (30mbps! WOW!), plus I do have unlimited data (grandfathered), so the only reason I use wifi is so that I don't over abuse the unlimited data every month, or if I want to save on battery life.
That said, wifi is extremely slow. I have 20mbps cable at home and I only get 2 through my phone, even when standing right next to the router. My laptop connects to the same network and gets 10!? Why is the wifi on these phones so slow (same issue with tbolt)?
Also if u have unlimited data how much do u use month? Are you afraid they might take it from u?
Sent from my ADR6425LVW using XDA App
I've noticed the same thing. I have 35/35 internet at home, but when the phone is connected to WiFi I don't get anywhere near those speeds. I actually almost get better speeds leaving the phone on 4G even though I'm lucky if I have two bars at times.
Never have been able to find out why, but since I do have unlimited data as well (grandfathered) I typically just leave the 4G on and forget about WiFi.
My typical data usage per month is two maybe three gigabytes with moderate usage, but now that I'm on 4G it might increase some since I'll probably use Google Music more often.
Sent from my ADR6425LVW using xda premium
I get 25mbps to my home and pull 17-22 on the phone. You may have a bad antenna. Also, speed test isn't very accurate. Your "speed" is restricted to what the server you are pulling from can provide. Also, you may have a bad/slow router. If it is dated, I suggest upgrading.
So long as you are not using exponential amounts of data, like 8-10GB, they shouldn't throttle you, and they CAN'T just take it from you.
I don't have unlim because I just switched last week. But I have the double data 4GB plan. Really glad I have that and not 2 gig because I am using an average of 2-3x the data that I did each day on my Desire before I switched. LTE just causes you to use more lol.
I wish I had unlimited because I would watch a fair amount of netflix over 4G
BTW, I have a Linksys E1500 Router.
I agree. You may have a bad antenna, because my Wifi speeds are just fine. I get 30 down and 7 or so up, so there's no problem there. Here's something I've noticed though: My wifi won't stay connected while the phone is asleep. It always goes back onto 4g for some reason. This happening to anyone else?
The only time i get wifi is at Starbucks or the library... and both places are show as hell. No internet(or even tv) at home because i am rarely home. So that being the case, i absolutely never ever use wifi period.
As for data usage, let's just say it's enough that a few people here have labeled it "abuse".
Evo4gLI said:
I agree. You may have a bad antenna, because my Wifi speeds are just fine. I get 30 down and 7 or so up, so there's no problem there. Here's something I've noticed though: My wifi won't stay connected while the phone is asleep. It always goes back onto 4g for some reason. This happening to anyone else?
Click to expand...
Click to collapse
It is a setting. The phone is set to go back to 3G/4G after 15 minutes of sleep by default. You can change that in Wifi Settings. You may have to hit the menu button and go to the "advanced" menu to change the setting.
con247 said:
It is a setting. The phone is set to go back to 3G/4G after 15 minutes of sleep by default. You can change that in Wifi Settings. You may have to hit the menu button and go to the "advanced" menu to change the setting.
Click to expand...
Click to collapse
You are my hero.
AtLemacks said:
I get 25mbps to my home and pull 17-22 on the phone. You may have a bad antenna. Also, speed test isn't very accurate. Your "speed" is restricted to what the server you are pulling from can provide. Also, you may have a bad/slow router. If it is dated, I suggest upgrading.
So long as you are not using exponential amounts of data, like 8-10GB, they shouldn't throttle you, and they CAN'T just take it from you.
Click to expand...
Click to collapse
I use 10-20 GB a month and they don't throttle. They only throttle top 5% of 3G users and only on crowded towers and peak times.
low WiFi speed usually means your router is using overused channel (channel that many of your neighbors are using). WiFi Analyzer is nice free app that will tell you which channel to use.
danutzz said:
That said, wifi is extremely slow. I have 20mbps cable at home and I only get 2 through my phone, even when standing right next to the router. My laptop connects to the same network and gets 10!? Why is the wifi on these phones so slow (same issue with tbolt)?
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
Try changing the channel on your router.
AtLemacks said:
I get 25mbps to my home and pull 17-22 on the phone. You may have a bad antenna. Also, speed test isn't very accurate. Your "speed" is restricted to what the server you are pulling from can provide. Also, you may have a bad/slow router. If it is dated, I suggest upgrading.
Click to expand...
Click to collapse
That's about what I get too. I don't think it is the antenna, I think its the channel and or the bandwidth / modulation settings on the router.
I noticed when I turned my data connection of my WiFi seemed faster. My home network is maybe 15-20mbps and I usually get 12mbps in speed test. If I have data on WiFi is slower.
4g even with one or two bars is about 6-
12 mbps but I loose signal in parts of my house.
Sent from my ADR6425LVW using xda premium
no problems for me, get wifi at 10-20mbps down and 5 up, and my home plan is 30/5 so that is good.
My wi-fi works as good as the data connections, no problems with wi-fi being slow. Use wi-fi 80% of the day and it is always fast.
Sent from my Galaxy Tab 10.1
Almost always on LTE now. I don't see anywhere near the speeds others get. Usually around 5megs.
This month already I have used 4 gigs of data. the most I ahve ever used in 3g was 3.6. BTW, my billing cycle is only 5 days old
Gotta love netflix and Sons of Guns!!!
Chris
drtnsnw said:
Almost always on LTE now. I don't see anywhere near the speeds others get. Usually around 5megs.
This month already I have used 4 gigs of data. the most I ahve ever used in 3g was 3.6. BTW, my billing cycle is only 5 days old
Gotta love netflix and Sons of Guns!!!
Chris
Click to expand...
Click to collapse
You might be in an extended coverage area, and like I stated above, SpeedTest is not accurate at all and completely dependent on the server you pull from. Try changing servers and I bet you see faster speeds.
a friend of mine said that verizon will throttle you above a certain data usage. So we decided to test the theory.
I setup an FTP from my home PC, and proceeded to DL , over 4g, my entire movie collection.
It was a little hard to do because the SD card (16gb one) kept getting full. I ended up with about 33GB of usage for that month. (This was using the droid charge a few months ago)
no overage fees, no throttling.
However I bet if i did that every month, i might see throttling.
If you lived in a high use location (like NYC) you might have gotten a warning.
con247 said:
It is a setting. The phone is set to go back to 3G/4G after 15 minutes of sleep by default. You can change that in Wifi Settings. You may have to hit the menu button and go to the "advanced" menu to change the setting.
Click to expand...
Click to collapse
I checked this "advanced" setting just for the heck of it and saw a setting for "best connection" or something similar. It seems by default this is checked off cause it says it uses more battery. Once I turned this on I doubled my wifi speed so it seems like everything is now working correctly.
Thanks everyone for the posts and ideas! Great community here when we're not flaming each other about who "might" be coming out with root...lol
Sent from my ADR6425LVW using XDA App

Verizon LTE

Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Ehh I have this problem to a certain extent with the nexus but its not too bad
brucekr said:
Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Click to expand...
Click to collapse
Verizon probably have a weak signal in your work place.
This happens. Also, LTE is known to stop allowing traffic (at random) and require a turning off/on of Mobile Data (especially when using constant data for long periods of time).
It's annoying.
Different places - happens more than others.
I have also been experiencing issue with Verizon data connections as of late. I have a hard time even locking onto 3G with my Rez. But my other phones no issues, I am now on my 4th Rezound in over a month since having this issue.
Jimi Mack said:
I have also been experiencing issue with Verizon data connections as of late. I have a hard time even locking onto 3G with my Rez. But my other phones no issues, I am now on my 4th Rezound in over a month since having this issue.
Click to expand...
Click to collapse
what other phones gets better signal? just wondering?
I have this same issue... What is the problem? Should I get a new rezound?
Its pointless to have LTE if I cant use it......
Its like when it works it works well, but most of the time, it just sits there the data arrows unlit, when i try to use data..
I powercycle, turn mobile data off and on, and sometimes it works, but most of the time Im stuck to using Wi-Fi...
So why should i pay verizon all this money for Wifi?
Ugh.. Im gonna return this pos.
Damasterjj said:
what other phones gets better signal? just wondering?
Click to expand...
Click to collapse
Compared to my unfortunate experience with 4G devices, any of my other 3G phones hold onto and got better locks on 3G than compared to the past Rezounds. Now the latest rezound finally does get a data lock the prior 4 did not.
I've got no 4g issues. Almost never drops. I'm in southern California.
Sent from my rezound
This issue has been addressed a lot in many forums for the rezound, tbolt, gnex, and pretty much every 4g phone out. For some phones its not that bad. I think its software based cause once I rooted and s-off I've never had it happen to me again. The gnex I think they narrowed down to combination of software and hardware issues. I've been running ice roms since I rooted. I've been through 3 replacements, all did it, all had new Sims all new phones (not refurbished).
Here's a post I followed when it was happening to me. I've done lots of research on this and I truley do think its software based (mostly because Verizon won't admit its their network)
Sent from my ADR6425LVW using Tapatalk 2
It's a network. If you have -65 -75 dbm on 1xrtt that doesn't mean you have the same signal strength on lte. LTE signal is different from 1xrtt or evdo. The reason that you lose date quite often is because the LTE signal is very poor in your location especially if you are indoor. to improve LTE signal wilson electronics has very good amplifier, that calls sleek 4g-v get it. It may improve the signal by 20 dbm.
There is a few threads on this and no resolutions. There is some kinda of problem with the network that Verizon isn't owning up to. There is a bunch of forums posting the problem as well, where the 4g just drops off and then comes back on. Prior to the begining of June if my 4g dropped out it would go to 3g. Now the places I had solid 4g I am getting it on and off every minute or so. I went down to verizon and the girl said she is having problems with her Tbolt. We changed out the sim and she said she could get me a new phone but to me it sounds like the network if so many people across all phones are having problems. I am going to call Verizon probably this weekend or monday cause I am tired of being on 3g all the time and not being able to use the 4g is driving me nuts. Things are so slow. Arg.
brucekr said:
Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Click to expand...
Click to collapse
once in a blue moon my signal bar would drop a couple bars even though its been in the same spot for about 5 minutes. but thats about it.
Im stuck on 1x since last night -_-
Try using *#*#4636#*#* and toggle lte on and off. If you absolutely need lte only set to only allow it. I have a good lte signal at work, but it dies quickly once in the building.
Sent from my ADR6425LVW using Tapatalk 2
Took out sim n put it back in...fixed lol. I use that lte on off app to switch to just lte. Thank you though
No drops for me in the Detroit, MI area.
Sent from my ADR6425LVW using xda app-developers app
Gorilla* said:
I have this same issue... What is the problem? Should I get a new rezound?
Its pointless to have LTE if I cant use it......
Its like when it works it works well, but most of the time, it just sits there the data arrows unlit, when i try to use data..
I powercycle, turn mobile data off and on, and sometimes it works, but most of the time Im stuck to using Wi-Fi...
So why should i pay verizon all this money for Wifi?
Ugh.. Im gonna return this pos.
Click to expand...
Click to collapse
Sent from my ADR6425LVW using xda premium
Damasterjj said:
what other phones gets better signal? just wondering?
Click to expand...
Click to collapse
From all the responses, Galaxy S3 is the best signal people are getting to date. Better than the one xxx and the Motorola Razor Maxx. And HTC and Motorola have been known to have the best reception. Go figure.
I won't have my GS3 until July 9th so I can't say first hand.
Sent from my ADR6425LVW using xda premium
drbveb88 said:
From all the responses, Galaxy S3 is the best signal people are getting to date. Better than the one xxx and the Motorola Razor Maxx. And HTC and Motorola have been known to have the best reception. Go figure.
I won't have my GS3 until July 9th so I can't say first hand.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
great I just pre order GS3, r u sure its data signal not gps? cause I found a couple of review that says GS3 has better gps than one X thats all I could find.

At my wit's end... do any of these phones actually work?

So I've had my new EVO 4G LTE all of about two weeks and have had nothing but troubles with it. I'm currently on the 5th phone (replaced 4 times since the first) and its still got the same wifi / 3g issues that caused me to replace it twice which have both the wifi and the 3g disconnecting for no reason whatsoever and when the 3g works, I get speeds slower than the oldest 14.4k modems unless I'm within about 100 yards of a cell tower. The other two times I had to exchange it because there was dust under the phone's screen.
Because of the connectivity issues, the phone is almost useless to me unless I don't plan on using data at all, or if I'm sitting by a wifi router and don't plan on using that connection for more than 10 minutes continuously. I've tried the 2.4GHz fix, the turning off LTE fix, and even given it a static IP at home.. all without any change in performance. I'm really at my wit's end and would have already exchanged it for a 6th phone if I thought there would be a reasonable expectation that the new one would work correctly.
Is there any other fixes out there that I have yet to try? Do any of the rooted OS's have a newer / better modem that will fix my problem? Should I just return the thing again and switch to a different manufacturer? I chose to get the Evo rather than wait for the Galaxy S3 because I never liked my old Epic, but I'm starting to think that this was a massive mistake...
Any help would be greatly appreciated.
Are you sure your router isn't acting up? And where you live might be a testing area for LTE? That would cause network issues.
The last thing is-have you removed your back cover to install am SD Card? That cover needs to be on securely as I believe that is the antenna
Location.
Sent from my Transformer TF101 using xda premium
Oh, I assume you have done PRL update and profile updates? There are 2 ways to do that. Settings/Updates/PRL and Profile.
Also dial *2 and you can do PRL and Profile updates there you. The *2 also runs a data and voice test, you will see green, or red, check marks.
Sent from my Transformer TF101 using xda premium
I haven't had any problems. I actually receive awesome 3g service (not so much indoors) the EVO connects to my wireless N router flawlessly. I think your automatic disconnection issues is due to htcsmartsync. It's designed to shut off services (like airplane mode) in order to keep the phone in a deep sleep.
I would suggest rooting your phone and deleting the code from your phone. Can work wonders ?
I wouldnt suggest unlocking your bootloader to flash Roms though..reason being, if htcsync isnt the culprit. I don't want you to have a tampered phone and not being able to return it....goodluck. ill post links in a bit
Sent from my EVO using xda premium
I feel your pain, I have two and both have similar issues. I have tried different roms and get the same issues. My EVO 3D was faster than this phone and I think it may be do to some issue in the firmware. I am just riding it out. I personally am surprised more users have not come forward. My biggest complaint is the lag on the device. I can flash a clean rom install, or flash over an existing base and it is faster, but then lags out and is dreadfully slow after just a few hours.
What type of encryption are you using on the router tkip, aes, wep? Is it wireless n or g?
Plenty of these phones work. My WiFi and 3G work flawlessly, and I haven't had to exchange once.
I was having similar issues with my 3G randomly dropping out, but never any problem with my wifi. I updated profile and PRL last week, flashed a ROM with SmartSync disabled, and haven't had a problem since.
Sent from my EVO using xda app-developers app
when i first got my lte on the 2 i had wifi issues.. but about a week they went away.. phones been runnung perfect for a while now :good:
i've never had problems with the device and i find it very strange that you have had problems with 5 devices. perhaps its not the phone but you that is the issue, or your hardware at home or maybe your house in in a Faraday cage or something. either way..
No issues here.
3G speeds and coverage are awesome around my work, on the way to work and at home. Also the WiFi is faster than my darn desktop, with the wireless N.
mtg981 said:
Are you sure your router isn't acting up? And where you live might be a testing area for LTE? That would cause network issues.
The last thing is-have you removed your back cover to install am SD Card? That cover needs to be on securely as I believe that is the antenna
Location.
Sent from my Transformer TF101 using xda premium
Click to expand...
Click to collapse
I'm fairly sure it isn't the router since the phone is behaving the same way on my school's wifi and the one at the starbucks near my house. Also, I have other devices connected to my router at the same time as the Evo and none of them are experiencing the same issues.
I am willing to accept that there is a possibility the some or all of my 3G issues are related to the network upgrade, but I'm experiencing the extremely slow speeds over most of the city of Denver, and I'm guessing it would be unlikely that they would be upgrading 75% of the towers in the city at the same time. It also doesn't really explain the 3G service just shutting off randomly and then popping back on a few seconds later. That all being said, even if it is network issues, it just serves to highlight the lack of a reliable wifi connection.
As far as the back panel is concerned, I did install a micro-sd card there, and, since reading your post, I have removed it, blown off and dust / debris that might have gotten in there, and reseated it as snugly as possible. This didn't generate any sort of fix for the 3G issues, though I've not had a chance to test if wifi is working any better now. I did notice however that some of the gold filaments were discolored, so perhaps there is a manufacturing defect, though I'm not sure how the color of the filament could affect its conductivity.
mtg981 said:
Oh, I assume you have done PRL update and profile updates? There are 2 ways to do that. Settings/Updates/PRL and Profile.
Also dial *2 and you can do PRL and Profile updates there you. The *2 also runs a data and voice test, you will see green, or red, check marks.
Sent from my Transformer TF101 using xda premium
Click to expand...
Click to collapse
I have done about 7 PRL / profile updates on this particular phone. I have also done a couple factory data hard resets through the boot screen in the hopes that it was just "glitching". Though the resets seemed to help, the effect didn't last, and none of the PRL / profile updates did anything to improve performance.
I did have a look at the *2 screen you mentioned and found that both voice and data had green checks by them, but I think this is only a check to determine if the connection exists at all and has nothing to do with quality. I do remember hearing about another testing screen you can get to through the dialer by pressing a sequence of characters which gives you access to a much more in-depth set of tests, but searching hasn't produced anything on that, at least with my search terms. That being said, I took a previous phone with the same issues into the sprint store and they told me it passed all of their diagnostic tests, so I'm not sure it would tell me anything different.
Steven 1 said:
I haven't had any problems. I actually receive awesome 3g service (not so much indoors) the EVO connects to my wireless N router flawlessly. I think your automatic disconnection issues is due to htcsmartsync. It's designed to shut off services (like airplane mode) in order to keep the phone in a deep sleep.
I would suggest rooting your phone and deleting the code from your phone. Can work wonders ?
I wouldnt suggest unlocking your bootloader to flash Roms though..reason being, if htcsync isnt the culprit. I don't want you to have a tampered phone and not being able to return it....goodluck. ill post links in a bit
Sounds like an interesting possibility, though my wifi / 3g turn off while in direct, phone is awake and I'm using the program thats using the connection, use. I'll have to read about htcsync to see if its able to shut down connection while in use. While I'm not opposed to rooting my phone (I've resisted the urge to do it now because I really don't want to have troubles with returning it), I really don't like the idea that I might not be able to fix this problem without doing it...
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Mikee4fun said:
I feel your pain, I have two and both have similar issues. I have tried different roms and get the same issues. My EVO 3D was faster than this phone and I think it may be do to some issue in the firmware. I am just riding it out. I personally am surprised more users have not come forward. My biggest complaint is the lag on the device. I can flash a clean rom install, or flash over an existing base and it is faster, but then lags out and is dreadfully slow after just a few hours.
Click to expand...
Click to collapse
Luckily, mine doesn't seem to suffer from lag at all, just a really horrible connection. From what I've heard at best buy and sprint though, a huge number of people are having similar issues with this phone. The people at best buy even went so far as to try and tell me this was a "known issue" and therefore wouldn't be exchanging it again (this was the third time), to which I had to reply that I would then like a full refund and would be taking my business elsewhere. The way I see it, if a phone has a known issue, but not all of the phones are affected by it, you have to keep replacing it until I get one without the issue.
dmacias said:
What type of encryption are you using on the router tkip, aes, wep? Is it wireless n or g?
Click to expand...
Click to collapse
The encryption is WPA2 - AES and the router is running in "Mixed 802.11n, 802.11g, and 802.11b" mode.
Spyderekz said:
i've never had problems with the device and i find it very strange that you have had problems with 5 devices. perhaps its not the phone but you that is the issue, or your hardware at home or maybe your house in in a Faraday cage or something. either way..
Click to expand...
Click to collapse
I've thought about that possibility for sure, but the slow speeds and intermittent connections for 3g and wifi go, and have gone for all of the devices with this problem (don't forget, two of them were returned because they had dust under the phone's screen), all over the city with me, so, unless I'm a walking cell disrupter, then I think the issue lies somewhere in the phone.
Could be, I know I mess up my tv reception when I'm near it, its like my super power
sent from my EVO LTE
Spyderekz said:
Could be, I know I mess up my tv reception when I'm near it, its like my super power
sent from my EVO LTE
Click to expand...
Click to collapse
I would think that this would have surfaced a long time ago were it really the case though, as this is the first phone I've ever owned which has had this much trouble with connectivity.
1st thing....I havent checked but isn't the smith.apk still included? 2ndly I had issues with this phone dropping secured connections from afar and found it to be interference witht he witless signal so try changing your frequency....that solved my issues....no lags here. Remember these new phones are designed to drop 3g when possible to help conserve battery.:thumbup:
Sent from my htc_jewel using Tapatalk 2
neopolotin75 said:
1st thing....I havent checked but isn't the smith.apk still included? 2ndly I had issues with this phone dropping secured connections from afar and found it to be interference witht he witless signal so try changing your frequency....that solved my issues....no lags here. Remember these new phones are designed to drop 3g when possible to help conserve battery.:thumbup:
Sent from my htc_jewel using Tapatalk 2
Click to expand...
Click to collapse
From what I can tell, and I may be wrong on this of course, smith.apk is a logger and not a throttler as people initially thought. Its something I'd probably ensure was removed from any custom OS I install, but its apparently not something that would affect connections at all. That being said, I'm curious just how this "Mobile Network Director" is supposed to know when I need my data connection, but that seems to be on the network side and not on the phone.
I'll have to check into the frequency thing. I remember a long time ago I had to mess with my previous router's channel because it was interfering with my wireless mouse for some reason, but I've not had any similar problems with the new router in the last four years, until now potentially I guess.
As for the 3G turning off when possible to save battery or network bandwidth, I can understand that concept, but it would have to be very broken to shut off any network with a good signal while its actually in use.
treblesum81 said:
From what I can tell, and I may be wrong on this of course, smith.apk is a logger and not a throttler as people initially thought. Its something I'd probably ensure was removed from any custom OS I install, but its apparently not something that would affect connections at all. That being said, I'm curious just how this "Mobile Network Director" is supposed to know when I need my data connection, but that seems to be on the network side and not on the phone.
I'll have to check into the frequency thing. I remember a long time ago I had to mess with my previous router's channel because it was interfering with my wireless mouse for some reason, but I've not had any similar problems with the new router in the last four years, until now potentially I guess.
As for the 3G turning off when possible to save battery or network bandwidth, I can understand that concept, but it would have to be very broken to shut off any network with a good signal while its actually in use.
Click to expand...
Click to collapse
I thought it was smith but maybe its the other thing you mentioned but they recently started adding that software to dump people from 3g to 1x to avoid congestion and it was actually installed on the phone itself. I had no issues with WiFi until the ICS stuff started coming out....I had the issue on the 3D and the LTE....the 2 phones didn't seem to like dual encryption especially from afar so I changed the encryption still had issues except for open then I tried changing the channel and that held.
Sent from my htc_jewel using Tapatalk 2
A lot of misconceptions about that smith apk here.....
Sent from my EVO using xda premium
I saw in another thread that you had your Epic replaced 5 times in 2 years. Now you are on your 5th Evo? So you have basically had 10 phones in the past 2 years? Have the last EVOs beet rooted at all, or are they completely untouched as far as things like the build.prop goes? Could there be a particular app that you are installing on all those phones that could be causing your issue? If you truly have had 10 bad phones in the past 2 years, then do not buy any lottery tickets!
My Evo doesn't drop Wifi at all. It does drop 3G, but only when I am in an area where I get one bar. Make sure Best Wi-fi performance is unchecked in the Advanced Wi-Fi settings, and in Wi-Fi frequency Band, try changing it to 2.4 only.
sgt. slaughter said:
A lot of misconceptions about that smith apk here.....
Sent from my EVO using xda premium
Click to expand...
Click to collapse
Not a misconception just had it confused with that new one they started using this year to manage the data connection
Sent from my Transformer Prime TF201 using Tapatalk 2

Issues with wireless tethering or VZW "throttling" connections?

Hi all,
Is there any truth to VZW "throttling" folks' who are on unlimited data plans? I ask because I regularly tether my DNA to my macbook air. As soon as I start downloading a large file or use facetime, the connection with the Internet breaks off. I noticed that my speed would drop from 1.4gbps down to 700kbps shortly before the connection breaks.
I know that's rather anecdotal but the connection break does not appear coincidental, it happens every time within a minute of me using anything that requires a large amount of data.
Any ideas?
Thanks,
Mike
I haven't notice while tethering, but I have noticed my overall speed has gone down.
I wonder if you call VZW and ask if you are throttled if they have to tell you?
kampana said:
Hi all,
Is there any truth to VZW "throttling" folks' who are on unlimited data plans? I ask because I regularly tether my DNA to my macbook air. As soon as I start downloading a large file or use facetime, the connection with the Internet breaks off. I noticed that my speed would drop from 1.4gbps down to 700kbps shortly before the connection breaks.
I know that's rather anecdotal but the connection break does not appear coincidental, it happens every time within a minute of me using anything that requires a large amount of data.
Any ideas?
Thanks,
Mike
Click to expand...
Click to collapse
Did you uninstall TetheringGuard.apk and Verizon Mobile Hotspot (wifirouter.apk) if using a third party or my preference, google wireless tether apk. Since you're unlimited you must be using a non verizon app. I recommend
https://play.google.com/store/apps/details?id=com.googlecode.android.wifi.tether&hl=en
Press menu and settings, set the device profile to HTC Rezound LTE/CDMA. Change setup method to netd-ndc master. Scroll down near the bottom and check to enable the routing fix. That's three settings total that you should have touched. Now grant root permissions when you press the big yellow start tethering button and give it a few minutes.
Verizon typically does not throttle connections (whether tethering or not) unless you are specifically abusing your connection. I have unlimited, and typically use at least 50 GB of data per billing cycle and have not experienced any sort of throttling.
prjkthack said:
Verizon typically does not throttle connections (whether tethering or not) unless you are specifically abusing your connection. I have unlimited, and typically use at least 50 GB of data per billing cycle and have not experienced any sort of throttling.
Click to expand...
Click to collapse
This is partially only true if ur in on a congested cell site.
Sent from my HTC6435LVW using Tapatalk 2
MicroMod777 said:
This is partially only true if ur in on a congested cell site.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
Yes, this is true, though I didn't mention it since it happens so rarely.
Verizon can throttle you if you're tethering on their 3g network....by FCC law they cannot on the 4G network.
The OP was most likely in a 3g area since he went from 1.4mb to 700 kb...I'm pretty sure no one gets 1.4gig on even LTE lol
I believe Verizon's official 3g throttling policy is something to the effect if you are in the top 5% of data users and are on 3g on a cell tower that is congested or during "rush hour"so to speak, they will/reserve the right to throttle your 3g connection.
use a user agent switcher when you tether and they will never know its not your phone so you will bypass any type of throttle
i dont know anything about mac's but firefox and chrome have a user agent switcher that you can set on android (mobile sites) or opera for normal (full site) web browsing, gl nawmsayn
hyphydragon said:
use a user agent switcher when you tether and they will never know its not your phone so you will bypass any type of throttle
i dont know anything about mac's but firefox and chrome have a user agent switcher that you can set on android (mobile sites) or opera for normal (full site) web browsing, gl nawmsayn
Click to expand...
Click to collapse
Pretty sure this is bad information. User Agent just tells the website what browser you are using so the page can be displayed properly for you. Changing your user agent in Chrome won't affect your streaming of movies in Netflix.
Hi all, I'm the OP, thank you all for your advice. I apologize I had forgotten to mention that my phone is not rooted.
From what I can gather, I was on a congested network (Midtown New York City), so that was probably the source of my poor data speeds. What bugs me is that I had 5 bars on 4G and my speed for first 15-30 seconds were around the 1.4gbps mark. So I can't help but wonder if VZW intentionally throttles down data usage on a congested 4G network, which I believe someone above had mentioned could be the case.
In any case, I'm back on the West Coast and my data speeds are back to a consistent "normal".
kampana said:
Hi all, I'm the OP, thank you all for your advice. I apologize I had forgotten to mention that my phone is not rooted.
From what I can gather, I was on a congested network (Midtown New York City), so that was probably the source of my poor data speeds. What bugs me is that I had 5 bars on 4G and my speed for first 15-30 seconds were around the 1.4gbps mark. So I can't help but wonder if VZW intentionally throttles down data usage on a congested 4G network, which I believe someone above had mentioned could be the case.
In any case, I'm back on the West Coast and my data speeds are back to a consistent "normal".
Click to expand...
Click to collapse
1.4 gbps? Check again lawl
Sent from my HTC6435LVW which is wearing a chastity belt
wakkadojo said:
1.4 gbps? Check again lawl
Sent from my HTC6435LVW which is wearing a chastity belt
Click to expand...
Click to collapse
sorry about that, it.s 1.4mbps
kampana said:
sorry about that, it.s 1.4mbps
Click to expand...
Click to collapse
If your on lte there's something wrong. I literally havent seen anything under 10 on this phone, and that was with 1 bar.
Sent from my HTC6435LVW using xda app-developers app
I'm out in long island. I easily get 30 mbps and 10 mbps
Sent from my HTC6435LVW using xda premium
kampana said:
Hi all, I'm the OP, thank you all for your advice. I apologize I had forgotten to mention that my phone is not rooted.
From what I can gather, I was on a congested network (Midtown New York City), so that was probably the source of my poor data speeds. What bugs me is that I had 5 bars on 4G and my speed for first 15-30 seconds were around the 1.4gbps mark. So I can't help but wonder if VZW intentionally throttles down data usage on a congested 4G network, which I believe someone above had mentioned could be the case.
In any case, I'm back on the West Coast and my data speeds are back to a consistent "normal".
Click to expand...
Click to collapse
You do NOT have bars of data, the 'bars' are a visual reference in regards to the signal strength of the cellular connection NOT your data connection.
Sent from my HTC6435LVW using Tapatalk 2
---------- Post added at 05:23 PM ---------- Previous post was at 05:14 PM ----------
bakemcbride21 said:
Verizon can throttle you if you're tethering on their 3g network....by FCC law they cannot on the 4G network.
The OP was most likely in a 3g area since he went from 1.4mb to 700 kb...I'm pretty sure no one gets 1.4gig on even LTE lol
I believe Verizon's official 3g throttling policy is something to the effect if you are in the top 5% of data users and are on 3g on a cell tower that is congested or during "rush hour"so to speak, they will/reserve the right to throttle your 3g connection.
Click to expand...
Click to collapse
See how that's supposedly working out with other provisions set forth by the c block agreement. I'm sure they can, do and will continue to due what ever it is they deem necessary to keep their network secure.
Sent from my HTC6435LVW using Tapatalk 2
CharliesTheMan said:
Did you uninstall TetheringGuard.apk and Verizon Mobile Hotspot (wifirouter.apk) if using a third party or my preference, google wireless tether apk. Since you're unlimited you must be using a non verizon app. I recommend
https://play.google.com/store/apps/details?id=com.googlecode.android.wifi.tether&hl=en
Press menu and settings, set the device profile to HTC Rezound LTE/CDMA. Change setup method to netd-ndc master. Scroll down near the bottom and check to enable the routing fix. That's three settings total that you should have touched. Now grant root permissions when you press the big yellow start tethering button and give it a few minutes.
Click to expand...
Click to collapse
How do you UN install the tetheringguard.apk and the Verizon hot spot? I've been running Wi-Fi tether for a while now since I rooted my DNA and all of a sudden tonight it stopped working....wondering if this is the problem
Sent from my HTC6435LVW using Tapatalk 2
I just delete them using a file explorer app out of /system/app. Should be good to go
ibsk8 said:
You do NOT have bars of data, the 'bars' are a visual reference in regards to the signal strength of the cellular connection NOT your data connection.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
I have always wondered that, lol. Out of curiosity, does anyone have problems with 4g/3g switching like crazy? I am guessing that it is giving 3g priority. I have 4g available in my current area, however, my phone only wants to stay on 3g and will sometimes just flash onto 4g for a few minutes..
peejay09 said:
I just delete them using a file explorer app out of /system/app. Should be good to go
Click to expand...
Click to collapse
Tried that last night but didn't work...I think it's because I'm still S-On damn it guess I will have to finally go S-Off
Sent from my HTC6435LVW using Tapatalk 2
Yeah go for it. No reason to not be s-off if you're on the 1.x firmware. Its not like on the rezound where you had to short out pins using a wire to get s-off haha good times

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