Whatsapp sometimes not working over wifi - Galaxy S II Q&A, Help & Troubleshooting

So sometimes when I'm connected trough wifi my whatsapp won't send or receive messages. I then have to turn off my wifi , receive/send all messages and turn on wifi before it will work again. Does anyone have an idea?..
Sent from my GT-I9100 using xda premium

WHAT firmware and what version of whatsapp are you using?
Is your wifi kicking out a good signal?

Nyssa1104 said:
WHAT firmware and what version of whatsapp are you using?
Is your wifi kicking out a good signal?
Click to expand...
Click to collapse
I have the exact same thing, no matter what Rom, firmware, kernel, version of Whatsapp, router, modem, whatsoever. It sometimes just happens, no idea why.

When this happens I have a good signal. I'm on 2.3.6, and have the latest whatsapp version.

fenjen said:
So sometimes when I'm connected trough wifi my whatsapp won't send or receive messages. I then have to turn off my wifi , receive/send all messages and turn on wifi before it will work again. Does anyone have an idea?..
Sent from my GT-I9100 using xda premium
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Click to collapse
fenjen said:
When this happens I have a good signal. I'm on 2.3.6, and have the latest whatsapp version.
Click to expand...
Click to collapse
What did the Whatsapp developers say when you contacted them?

yeah these issues still exist... got it now on my device.
got I9100 on latest cm10 nightly (8th Sept.) with latest whatsapp version. and if you read all comments on the market you'll see that many ppl got these problems. sad

same issue here with i9300 stock ics
it works only on mobile data and when i turn the wifi on Whatsapp doesn't work
tired of deleting and reinstalling but same issue !!!
BTW my device is not rooted ..

i have been using what's app for good 4-5 months now and today i just got this issue. whats app won't work on wifi unless i turn it off and turn 4g on. i tried uninstalling and deleting the folder and did a clean install. it still won't work.

Just hit me last night
Got the same prob since last night!!!
tired to uninstall and reinstall it + boot my device million times and still won't work over wifi but my damn slow edge network!!
i have sent a email to whatsapp costumer's service and still waiting for their reply

These are issues related to the whatsapp Servers or sth. For me it works again. Without reinstall and so on. Just wait ... and tell them bout the problems

I've had this same problem for at least 6 months... doesn't work on WiFi but is fine on data...
What seems to happen is when you turn on WiFi it works fine for a while... but then stops getting or sending messages completely... just sometimes randomly it may start working again... say if you have lots of messages backed up to receive... at times it may start working again... but that means asking you people to bombard you with messages and still its not a sure shot solution...
Quite annoying I must say... especially considering reception is really bad in lots of areas and WiFi is the only way...

WIFI Whatsapp
Sort of same problem here, when i am on wifi and whatsapp and my phone is on there is no problem receive and send.
But when the phone is on standby after 10 to 15 min no more messages receiving, wifi is on.
when i turn the phone on and open whatsapp the messages pop in....
On data without wifi no problem.
WIFI setting always on.

Same problem buy not consistent. I have found a kind of fix, if your rom supports it, I use the long press back to force close function, then restart usually solves it. Alternately, pressing home, then swiping it off the task switcher sometimes helps too. Sometimes all you have to do is wait it out.

Was this problem solved in any of the updates. It appears as though I'm having this problem on one of my phones. It's the stock ROM with great wifi signal.
EDIT: I realize this is the S2 forum and my problem is an the optimus, but I am inclined to believe this is a whatsapp problem

djexacto said:
Same problem buy not consistent. I have found a kind of fix, if your rom supports it, I use the long press back to force close function, then restart usually solves it. Alternately, pressing home, then swiping it off the task switcher sometimes helps too. Sometimes all you have to do is wait it out.
Click to expand...
Click to collapse
The same problem started happening in the past couple of days. I a using CM 9.1. I enabled the Kill Application on long press of back button and you're right--After I did that and launched WhatsApp, the waiting messages (with the clock icon) went through and I got a check mark, then two.
Weird. All the other apps are working fine with Wi-Fi.

Same problem on my HTC sensation
dashrendar said:
The same problem started happening in the past couple of days. I a using CM 9.1. I enabled the Kill Application on long press of back button and you're right--After I did that and launched WhatsApp, the waiting messages (with the clock icon) went through and I got a check mark, then two.
Weird. All the other apps are working fine with Wi-Fi.
Click to expand...
Click to collapse
I travel a lot and i was in India Last week and this week i am back in germany and it suddenly stopped working on saturday.
Any Solutions would be really appreciated.

Try this! Worked for me !!
I used VPN which worked for me . But i wanted a permanent solution. So I upgraded the modem firmware. Now it is working fine

Sorry to post here, but Im facing the same problem on my galaxy s5. I've tried a lot of things and nothing seems to fix it. I've changed my wifi router and the problem persists.
anyone came with a solution?

The problem is on the wifi router. I changue my router two days ago and i hadnt no problem with the old one.
If you retry to download pictures, it gonna works, but its really slow. Try to changue your wifi router to a newone

***********SOLUTION*****************
Guys,
I have also faced the same problem and here is the solution:
There is a Problem which started on 10th November. BSNL has blocked whatsapp.. BSNL users can not use whatsapp through wifi or dongle.
But there is a solution for this.. :
Install " vpn one click" or "Easy Surf VPN" app
Connect to India server
Or any country
Once ur done with this, u can use whatsapp and all the other sites blocked by BSNL
Enjoy Whatsapping
-----Roshan----

Related

"Call not sent" problem

I've been having this problem for quite a while now. Halfway through a call, it disconnects, and I can't end the call, I'll hit the home button, and have to roll down notification screen, and end it from there. After that if I try to make a call, it just gives the error "call not sent". And I can't receive calls too. Only way to get it to work again, is by rebooting.
I've tried diff roms, flash to stock, wipe, etc problem still there.
I'm now on superatmos 3.0 with galaxy RC4.1.
Its a long shot but try taking out sim card or try a different sim.
Sent from my GT-I9100 using xda premium
if you on i9100 first using cwm wipe everything including system partition also boot if you have that option.
than flash stock ROM via Odin
http://forum.xda-developers.com/showthread.php?t=1075278
flash latest 2.3.6, i say go for la2. it will update your modem aswell. now see if you have same issues.
atifsh said:
if you on i9100 first using cwm wipe everything including system partition also boot if you have that option.
than flash stock ROM via Odin
http://forum.xda-developers.com/showthread.php?t=1075278
flash latest 2.3.6, i say go for la2. it will update your modem aswell. now see if you have same issues.
Click to expand...
Click to collapse
I have done this already problem still persist.
fida khan said:
Its a long shot but try taking out sim card or try a different sim.
Sent from my GT-I9100 using xda premium
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Click to collapse
I'm using an iPhone sim with an adaptor in my s2, could this be the cause?
ad_ek said:
I'm using an iPhone sim with an adaptor in my s2, could this be the cause?
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Click to collapse
I'd try the sim change definitely. it's worth trying if only because sometimes its the obvious things that are the problem. Let us know how you get on
Sent from my GT-I9100 using xda premium
But why does it happen only sometimes when on a call? Data network never has issues.
Same trouble with my Samsung Galaxy R
ad_ek said:
I've been having this problem for quite a while now. Halfway through a call, it disconnects, and I can't end the call, I'll hit the home button, and have to roll down notification screen, and end it from there. After that if I try to make a call, it just gives the error "call not sent". And I can't receive calls too. Only way to get it to work again, is by rebooting.
I've tried diff roms, flash to stock, wipe, etc problem still there.
I'm now on superatmos 3.0 with galaxy RC4.1.
Click to expand...
Click to collapse
Hi ad_ek,
I am experiencing identical problems in my Samsung Galaxy R (GT I9103) which I bought 15 months ago.
I am experiencing this problem since last couple of weeks.
Please do update me if you get a fix on this.
Regards,
Pawas
[email protected]
Same issue in Sgs2GT9100G 4.1.2
I also face this issue of "call not sent" in my stock SGS2 Gt9100G 4.1.2, this happens infrequently, have changed SIMS, cleared cache, cleared all data before flashing but not luck, is is got to do something with memory full?
I have a similar issue for about 2 months on the SGS2. This is how it goes:
I first had CyanogenMod 10.1 with no problems at all until i installed total recall for the s2 (for legal purposes). Bad luck with that because after i installed it the phone didn't have any sound at all (music, calls, microphone, headset). I didn't have a backup so i had to reflash CM 10.1. Ok, for a while until i got reports that i don't receive phone calls, i was told that my phone was closed (even though it wasn't). Luckily i have a second phone. So, i restarted the phone, and it got back to normal. Next day, similar issue, and so on for a week until i decided to change the baseband. Did that, worked like a charm for a week and then it got back to not receiving phone calls. Decided to change to AOKP (06.15 - i later updated to 06.30 but had to downgrade to 06.15 again because android keyboard kept giving errors). No problems for a week, but finally the problem came back and persisted. Changed about 3 or 4 basebands with no luck. I sometimes check if i can send or receive calls with my other phone, and if i don't, i restart the phone and comes back to normal for a few hours or a day or two. Signal bars are full even when it doesn't work.
I got in huge trouble with this problem and i would really like a suggestion. Please help...
801
ad_ek said:
I've been having this problem for quite a while now. Halfway through a call, it disconnects, and I can't end the call, I'll hit the home button, and have to roll down notification screen, and end it from there. After that if I try to make a call, it just gives the error "call not sent". And I can't receive calls too. Only way to get it to work again, is by rebooting.
I've tried diff roms, flash to stock, wipe, etc problem still there.
I'm now on superatmos 3.0 with galaxy RC4.1.
Click to expand...
Click to collapse
ok.go to keypad,then call settings,then internet call settings.then select use internet calling,then selectonly for internet calls
Same issue here. Gotta change my SII, not buying a SAMSUNG phone any more.
Tried EVERYTHING and nothing works. I am pissed off. Camera also gives me problems...
EDIT: FINALLY WORKING, YAY!
After having wiped, rewiped, changed ROM, changed modem... Another ROM switch+EFS restore (altough my IMEI was correct) calls are working again.
razinoushu said:
ok.go to keypad,then call settings,then internet call settings.then select use internet calling,then selectonly for internet calls
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Click to collapse
This fixed the issue for me.
Thanks very much!
I'm having a similar issue. Each time I go to make a phone call, It gives me the CALL NOT SENT error on the first try. Then I try a second time and it goes through just fine. I've contacted TMO support and here is what they said after troubleshooting: "Alright. Upon checking here, I can see that we already exhausted all our basic troubleshooting on your phone, and I do apologize for the inconvenience. Please do contact out Technical Care at 1-800-937-8997 or 611 on your phone."
I'm wondering if any of you have a suggestion other than new sim card or factory reset. I'm going to definitely stop by a TMO store to ask them about the issue, but I figured I'd try here before going out there.
Here's a video to show you what happens: go to my youtube channel to view the call not sent error. My User account is DeSaaD37. This forum wont allow me to post the link to the video since I haven't posted ten posts yet. So stupid!
Solution
What seems to be happening is the WiFi calling bake in is struggling to activate properly against the chipset structure of Samsung. I watched error codes pop up when the phone first wakes up. Calling is not available right away. When Wifi calling is turned off completely this issue goes away. Not sure what needs to be done to fix the problem so you can leave this on.
-- I have done this now on several samsung phones and has worked on each one (all tmobile)

Google Talk offline when on WiFi

Hi guys,
Me and my girlfriend have both a Samsung Galaxy S2 running the official ICS 4.0.3.
Since the upgrade to ICS, Google Talk won't connect on WiFi anymore.
When I use the 3G network, Google Talk works fine. As soon as I connect to any WiFi network, GTalk goes offline and I am unable to send/receive instant messages.
As I said, me and my girlfriend have the same issue! And it appeared only after upgrading to ICS.
GTalk version is: 4.0.3-239410 (330)
I already performed a factory reset of both phones and also of my home router.
Any other internet application (Google Play, Internet, Facebook, etc...) work fine on WiFi.
I have also searched the internet but there are only a few others affected and there is no solution provided to their problem.
Solved
Hello again!
As I said, me and my girlfriend had the same problem. 2 days ago, the battery of my girlfriend's phone went empty and the phone turned off completely. We never tried to turn off the phones completely until now.
After she turned on the device again, Gtalk started to work also on WiFi.
Then she told me that Gtalk is woring again and I restarted my phone.....of course it didn't work for me. Then my idea was to also turn off my phone completely. After turning it on again, BOOM !! Gtalk started working also for me!!!!
I have no logical explanation for this, but I am really happy that I can use Gtalk from home now, when connected via WiFi.
So, reboots didn't help, but complete shut down did help.
I have the same problem on S3. My GTalk also started to work after turning off my phone. But then I went out for a while and phone was connected to 3G. When I came back there was the same problem again, phone connected to Wifi and GTalk offline. In this case turning off helps again but I think it isn't best solution for this issue.
WIFI Notification stop in jelly bean
jkrol73 said:
I have the same problem on S3. My GTalk also started to work after turning off my phone. But then I went out for a while and phone was connected to 3G. When I came back there was the same problem again, phone connected to Wifi and GTalk offline. In this case turning off helps again but I think it isn't best solution for this issue.
Click to expand...
Click to collapse
I have just bought S3 few days back . Its with Jelly bean 4.1.2. I am facing the same issue. Notification works fine in mobile network but not in home WIFI. The problem starts only if I change twice in between wifi to mobile ( wifi -mobile -wifi ). I am using notification for Facebook messenger and Gtalk. I tried to do factory reset or hard reset or tried in friend's WIFI but nothing works to that problem. Only i thing I see, it works if I reboot the phone then the notifications start to work again in WIFI also.
malughosh said:
I have just bought S3 few days back . Its with Jelly bean 4.1.2. I am facing the same issue. Notification works fine in mobile network but not in home WIFI. The problem starts only if I change twice in between wifi to mobile ( wifi -mobile -wifi ). I am using notification for Facebook messenger and Gtalk. I tried to do factory reset or hard reset or tried in friend's WIFI but nothing works to that problem. Only i thing I see, it works if I reboot the phone then the notifications start to work again in WIFI also.
Click to expand...
Click to collapse
same problem here
Same problem here. WiFi firewall maybe??? Have you tried with different wifi networks.
(SII CM10.1)

Wifi and Google Services major problem!

Hi all!
I have an international version of the S3 with a weird problem.
When I have Wifi connected my phone can't sign in to Google talk and wont receive notifications. I can browse and download stuff though.
If i switch to 3G all is well and working. I have tested on different networks and I have a galaxy tab 10.1 connected to the same wifi without problems so it's no ports in the firewall that's causing it.
If I restart the phone it works for about a day then it fails again and I have to restart the phone to get G-talk over wifi.
I have tried setting the phone a static IP, switched "Keep wifi on during sleep" on and off, tried the trick with power saving in debug menu but nothing helps.
Has anyone experienced the same and can someone maybe suggest a fix?
Best regards
Erik
I have tried IM+ and that works perfectly over wifi. The problem is that since GTalk does not work over wifi then I don't get notifications from Google Play or other apps as well. When i switch over to 3G I get all notifications at once.
herr_fisk said:
I have an international version of the S3 with a weird problem.
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Click to collapse
There is nothing wrong with your phone. Google are having problems at the moment:
http://techwhack.com/google-talk-moment-4086/
http://ibnlive.in.com/news/gtalk-down-google-talk-instant-messenger-faces-outage/274960-11.html
So don't go do any impact testing or aerodynamic analysis of your phone, it should all come back to life soon
noccy80 said:
There is nothing wrong with your phone. Google are having problems at the moment:
http://techwhack.com/google-talk-moment-4086/
http://ibnlive.in.com/news/gtalk-down-google-talk-instant-messenger-faces-outage/274960-11.html
So don't go do any impact testing or aerodynamic analysis of your phone, it should all come back to life soon
Click to expand...
Click to collapse
The problem is that it have been this way since I got the phone, not just yesterday.

Wifi Disconnects

I know this has been discussed before, but after hours of searching last night on google, i have come to a standstill.
Has the wifi constant disconnect / reconnect been addressed.
Cheers.
re
looks like i will have to post my own reply.
I have reset the phone, and now it holds my wifi connections and does not disconnect.
Id suggest that if you have the same wifi disconnect and reconnect issues.. try a factory reset.
It connects fine, it just doesn't receive any data. I have tried flashing the stock modules. That didn't seem to help, I"ll keep trying hopefully when an decent AOSP rom appears i'll flash that and it'll correct the problem
Thanks
ManOfMyth said:
It connects fine, it just doesn't receive any data. I have tried flashing the stock modules. That didn't seem to help, I"ll keep trying hopefully when an decent AOSP rom appears i'll flash that and it'll correct the problem
Thanks
Click to expand...
Click to collapse
Is this with all wifi or just at your house, may be your equipment, does another phone have trouble connecting?
re
i just noticed last night something interesting, but not sure if it means anything to anybody else.
I have installed the chrome browser and have been using that for the last few days.
I connected to my home wifi and cruised around the web for an hour with no issues.
I decided to try the stock android browser and it would not load, like the wifi signal was gone.
i went back to my chrome browser and there was no issue loading new web pages.
I went back to my stock browser and reset it back to defaults and bamm it was working like the chrome browser with no hiccups.
Not saying this is a fix.. but it worked for me!
re
RLGL said:
Is this with all wifi or just at your house, may be your equipment, does another phone have trouble connecting?
Click to expand...
Click to collapse
i was having trouble at work and at home.
Tried every wifi/wpa setting/channel/encryption/speed etc.
i have 5 other wifi devices that have no issues.
But after resetting my phone and then running chrome / clearing , resetting my stock browser .. all is good in data land.
edit.. just tested out my work wifi with the stock browser for about 10 min.. not one issue.
I have had success forgetting the Wi-Fi network that is causing issue and then reconnecting.
Sent from my HTC6435LVW using xda app-developers app
^^ i too face the same problem

Whatsapp with wifi works incredibly weird

Hello, well this happens almost everyday. When im on whatsapp conected through wifi, theres a long period of time in which i cannot send nor receive messages, as if i wasnt even connected to the internet. Once it magically connects, whatsapp all of a sudden receives all my messages and sends every message i tried to send earlier. However, this does not happen on the browser or any other app that uses internet, it only happens with whatsapp. i thing this happens after long periods of inactivity, not sure tho. It is pretty hard to explain so sorry if u didnt even get it.
maybe i have to change some setting on the router or something ? thanks
Poroto said:
Hello, well this happens almost everyday. When im on whatsapp conected through wifi, theres a long period of time in which i cannot send nor receive messages, as if i wasnt even connected to the internet. Once it magically connects, whatsapp all of a sudden receives all my messages and sends every message i tried to send earlier. However, this does not happen on the browser or any other app that uses internet, it only happens with whatsapp. i thing this happens after long periods of inactivity, not sure tho. It is pretty hard to explain so sorry if u didnt even get it.
maybe i have to change some setting on the router or something ? thanks
Click to expand...
Click to collapse
after a period,WI-FI automatically stops working.I think it's normal,as it sometimes happens to me too(I'm not using whatsapp).Anyway,what ROM are you using?
GamingDj said:
after a period,WI-FI automatically stops working.I think it's normal,as it sometimes happens to me too(I'm not using whatsapp).Anyway,what ROM are you using?
Click to expand...
Click to collapse
as far as i know, wifi shouldnt go off for no reason unless its configured to do so in the settings (by selecting the option which turns off wifi when phone sleeps). i have it to never turn it off.
guess this has no solution :/
any tip is kindly appreciated
Poroto said:
Hello, well this happens almost everyday. When im on whatsapp conected through wifi, theres a long period of time in which i cannot send nor receive messages, as if i wasnt even connected to the internet. Once it magically connects, whatsapp all of a sudden receives all my messages and sends every message i tried to send earlier. However, this does not happen on the browser or any other app that uses internet, it only happens with whatsapp. i thing this happens after long periods of inactivity, not sure tho. It is pretty hard to explain so sorry if u didnt even get it.
maybe i have to change some setting on the router or something ? thanks
Click to expand...
Click to collapse
I know exactly what you mean because I have exactly the same problem. I got the problem when I upgraded my rom from v13 to the latest Android Revolution HD 31.3 for my HTC One X. I have installed the firmware and everything, not exactly the first rom I've ever upgraded. No solution though :l
Poroto said:
Hello, well this happens almost everyday. When im on whatsapp conected through wifi, theres a long period of time in which i cannot send nor receive messages, as if i wasnt even connected to the internet. Once it magically connects, whatsapp all of a sudden receives all my messages and sends every message i tried to send earlier. However, this does not happen on the browser or any other app that uses internet, it only happens with whatsapp. i thing this happens after long periods of inactivity, not sure tho. It is pretty hard to explain so sorry if u didnt even get it.
maybe i have to change some setting on the router or something ? thanks
Click to expand...
Click to collapse
yea i also have the same prob but with mobile data not with wifi.
try to uninstall your whatsapp and then again install it from google play. Hope it works
Poroto said:
Hello, well this happens almost everyday. When im on whatsapp conected through wifi, theres a long period of time in which i cannot send nor receive messages, as if i wasnt even connected to the internet. Once it magically connects, whatsapp all of a sudden receives all my messages and sends every message i tried to send earlier. However, this does not happen on the browser or any other app that uses internet, it only happens with whatsapp. i thing this happens after long periods of inactivity, not sure tho. It is pretty hard to explain so sorry if u didnt even get it.
maybe i have to change some setting on the router or something ? thanks
Click to expand...
Click to collapse
had the same problem and had it solved by downgrading the app version
It is a bug and hopefully be fixed in the next version
Hope it helps
machokingjim said:
had the same problem and had it solved by downgrading the app version
It is a bug and hopefully be fixed in the next version
Hope it helps
Click to expand...
Click to collapse
mind telling me which version you currently use ? so as to test it. thanks
Poroto said:
mind telling me which version you currently use ? so as to test it. thanks
Click to expand...
Click to collapse
2.11.23
machokingjim said:
2.11.23
Click to expand...
Click to collapse
Happened to me 3 days ago after updating the newest update…downgraded but still the same
doc_v15 said:
Happened to me 3 days ago after updating the newest update…downgraded but still the same
Click to expand...
Click to collapse
Updated to the latest version too
But cant find that problem mate
Working perfectly in both the wifi and mobile data

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