If you have the tri-band model and have been having trouble getting 3G, try this: (900/1900/2100)
- This could might work if you are on AT&T as well.
My friend just bought a Lumia 800 and put it on the Bell network and couldn't get 3G to stay connected and he asked me for help.
Knowing that Bell has a predominantly 1900MHz network, I figured this issue could be fixed through the diagnosis or the internet sharing .xap.
http://forum.xda-developers.com/showthread.php?t=839154
Get into diagnosis mode: Dial ##634#
Improve your Signal
*#197328640#
1,8,3,6,1,[END] and reboot.
After this, he was able to get on HSPA+ without an issue.
Let me know if this works.
I'm in Diagnostics Tool but where can I insert the code there? Thanks for your tip.
That doesn't make any sense, those codes are for a completely different phone.
Hello,
I'm on Rogers here in Montreal and I got yesterday a Lumia 800 UK. I have no problem to get 3G except in some places (inside). What I find surprising is that the phone switch often often between 3G and H (HSPDA). My previous phone (Samsung Focus) never did that.
evil-twin said:
I'm in Diagnostics Tool but where can I insert the code there? Thanks for your tip.
Click to expand...
Click to collapse
I just did some of what he said, basically just getting to the diagnostic tool, then I clicked t he three dots for more options, went to advanced, selected HSDPA (because it was off) asked for a reboot, now its working.
Question
HideYoKids said:
I just did some of what he said, basically just getting to the diagnostic tool, then I clicked t he three dots for more options, went to advanced, selected HSDPA (because it was off) asked for a reboot, now its working.
Click to expand...
Click to collapse
Just wondering that what firmware you are using ?
I check my diagnostic tool (I'm on the Chinese Tango version), there is no advanced option under the three dots : (
Too bad, really want the 3G speed.
FYI, I'm using RM-801 UK version.
Thanks !
HideYoKids said:
I just did some of what he said, basically just getting to the diagnostic tool, then I clicked t he three dots for more options, went to advanced, selected HSDPA (because it was off) asked for a reboot, now its working.
Click to expand...
Click to collapse
I have the Canadian Telus RM819. When I tap 3 dots, all I get is the About menu.
Firmware 12072.
---------- Post added at 07:50 AM ---------- Previous post was at 07:47 AM ----------
tewmgd said:
Hello,
I'm on Rogers here in Montreal and I got yesterday a Lumia 800 UK. I have no problem to get 3G except in some places (inside). What I find surprising is that the phone switch often often between 3G and H (HSPDA). My previous phone (Samsung Focus) never did that.
Click to expand...
Click to collapse
Me too. The phone switches very often between 3G and HSPDA. I had an Optimus 7 by LG previously; it also did this.
Off-topic: my browser while on 3G sometimes acts strangely. It will load 85% of a page, and then freeze for a very long time. I can stop (hit X) and refresh, and the page will load instantly. These are small, mobile pages, too -- like CNN mobile. When on WiFi, this problem does not occur (pages load WAY faster than Optimus 7 on WiFi)
Related
I recently got an unlocked AT&T Atrix off eBay. I was mucking around with the *#*#4636#*#* menu trying to fix a minor connectivity problem where I couldn't connect via UMTS, and by the chain of unfortunate events I managed to set the frequency to USA band. Now, since there is only USA band to select, I can't set it to any other band, I am in Australia and only pick up 2 other networks which are not mine.
Is there anything I can do to get it back to the unlocked state so I can find my network?
I remember with my Galaxy S, there was a recovery mode that could wipe everything, is there anything like that with the Atrix?
Thanks in advance!
I don't mean to sound asinine but can't you just do the same thing and select the correct information?
You could also do a full reset on the device or flash it too.
No, only the USA band is there, I cannot select anything else It came unlocked already so I'm not sure how they did it.
I'm hoping there is a way to fix this without resetting or flashing it.
If it comes down to it, is this the most up to date flashing guide? http://forum.xda-developers.com/showthread.php?t=991072
Thanks again!
Vol Down+Power
Select Android Recovery
Click right bottom of screen
Wipe out
Then you are all clean
If your phone is rooted, you can manually input the proper carrier information in
settings > wireless & networks > mobile networks > access point names
A quick google search or call to your provider should be able to get you the information you need to enable data
On the other hand, the AT&T Atrix doesn't support UMTS 1700/2100, so if that's the band your carriers run on, you're SOL trying to get 3G.
k0sun7eash3d said:
If your phone is rooted, you can manually input the proper carrier information in
settings > wireless & networks > mobile networks > access point names
A quick google search or call to your provider should be able to get you the information you need to enable data
On the other hand, the AT&T Atrix doesn't support UMTS 1700/2100, so if that's the band your carriers run on, you're SOL trying to get 3G.
Click to expand...
Click to collapse
actually the AT&T atrix supports 850/1900/2100 UMTS bands so it does work for overseas carriers that support 2100
im actually using it right now in Hong Kong and they use the 2100 band for 3G, no problems with data at all
apparently the OTA update fixed your issue with the USA band for some people who had the problem. i think they did as follows flash to the retail sbf, than let everything stock, get the update over wifi install it and the radio worked again.
ytwytw said:
Vol Down+Power
Select Android Recovery
Click right bottom of screen
Wipe out
Then you are all clean
Click to expand...
Click to collapse
No this method doesn't work ..
I was in a similar situation 2 days ago. So, the first thing i tried was do a Android recovery. After this method failing, I went to the last stop, Flashing of the 4.1.26 SBF.
And I jumped with joy to see my Atrix seeing the GSM signal again.
I had 3G before this had happened so I know it worked on my network.
So just follow this guide and I will have my GSM signal back again?
http://forum.xda-developers.com/showthread.php?t=991072&page=25
Thanks for your help guys, can't believe such a mistake could cause such a problem :/
Flashed it back to stock, now it's working
Thanks XDA!
Bakedbread said:
actually the AT&T atrix supports 850/1900/2100 UMTS bands so it does work for overseas carriers that support 2100
im actually using it right now in Hong Kong and they use the 2100 band for 3G, no problems with data at all
Click to expand...
Click to collapse
Really? Awesome good to know. Now I'm one step closer to finally getting rid of my HTC HD2
Sent from my MB860 using Tapatalk
howzit said:
Flashed it back to stock, now it's working
Thanks XDA!
Click to expand...
Click to collapse
Assuming you are using Telstra (same as me) have you used the mobile configuration page? Support the ATRIX
configure.telstra.com.au/telstra/index.jsp
It might, but requires the phone to be working first, as it SMS a password to gain access ot the site!
Booboo64 said:
It might, but requires the phone to be working first, as it SMS a password to gain access ot the site!
Click to expand...
Click to collapse
Correct, I should have stated it was an intended fix if he hadn't of fiddled with it (i.e. his connectivity issues) as it installs all the correct APNs and settings for you (However it does not add default,tether - just default so be sure to update it for tethering)
you should put [SOLVED] in the title so people know where to look for the same problem ;D
Howzit,
Could you show me how did you do that?
I'm new using andorid and I dont know how to do this procedure.
Thanks.
I have galaxy s2 international version with AT&T ....some reason my internet connection on 3g is super super slow....I don't know why? I have tried all kind of stock and custom roms and kernels....anybody know why and have solution to fix this... I will really really appriciate....I can't take this anymore....right now I am on cm7.1 but still the same connection speed........anybody can suggest which rom or anything to do with it....please help me I really need it....I want to fix it....soon as I can....
try KL1 modem, it seems to have good speeds
i have everything on kl1 phone modem csc...it has increased little bit not that much....i don't know why....i might call at&t tomorrow and find out...whats going on....any other suggestion anyone who has this problem........thanks for replying....
thanks
I've read a thread about the fix for that.. look in the general section, i think it is there..
Sent from my GT-I9100 using xda premium
Hi all,
First time poster, long time follower!!
I'm hoping someone can help me here because i have a real headache with my galaxy s2.
When i got it at Christmas everything was perfect. But two weeks later i suddenly lost my 3g. Phone works fine on 2g (except for the slow speed), but i contacted my carrier 3Ireland and they said everything is fine on their end. My APN is perfect, i've tried toggling airplane mode, entering codes, data package checks. You name it and i've tried it.
When i force my phone to select 3g it looses all signal and i have to restart my phone and quickly go back into settings to choose 2g or i will loose signal again.
This is the following on my phone.
Android version 2.3.5
Baseband version I9100XXKI4
Kernel Version [email protected] #2
Build number GINGERBREAD.XWKI8
I've being reading about modem/radios lately, is that just the baseband? Could that be my problem. I'm a noob at this kinda thing.I just want my 3g to come back.
All help is greatly appreciated. Look forward to hearing from you all.
Thanks.
hallo dare said:
Hi all,
First time poster, long time follower!!
I'm hoping someone can help me here because i have a real headache with my galaxy s2.
When i got it at Christmas everything was perfect. But two weeks later i suddenly lost my 3g. Phone works fine on 2g (except for the slow speed), but i contacted my carrier 3Ireland and they said everything is fine on their end. My APN is perfect, i've tried toggling airplane mode, entering codes, data package checks. You name it and i've tried it.
When i force my phone to select 3g it looses all signal and i have to restart my phone and quickly go back into settings to choose 2g or i will loose signal again.
This is the following on my phone.
Android version 2.3.5
Baseband version I9100XXKI4
Kernel Version [email protected] #2
Build number GINGERBREAD.XWKI8
I've being reading about modem/radios lately, is that just the baseband? Could that be my problem. I'm a noob at this kinda thing.I just want my 3g to come back.
All help is greatly appreciated. Look forward to hearing from you all.
Thanks.
Click to expand...
Click to collapse
I having the identical issue on 3Ireland network. No 3G connection at all, only 2g. Changing radio version does not help either.
hallo dare, have you sorted this problem?
amigggooo said:
I having the identical issue on 3Ireland network. No 3G connection at all, only 2g. Changing radio version does not help either.
hallo dare, have you sorted this problem?
Click to expand...
Click to collapse
No joy mate. stuck on poxy 2g. I've tried absolutely everything. Diff sim, phone sent back to Samsung, everything. They all say there's nothing wrong with phone. So i'm lost. Please let me know if things work out for you and vice versa.
hallo dare said:
No joy mate. stuck on poxy 2g. I've tried absolutely everything. Diff sim, phone sent back to Samsung, everything. They all say there's nothing wrong with phone. So i'm lost. Please let me know if things work out for you and vice versa.
Click to expand...
Click to collapse
It would be interesting to know your SGS2 is white version as well as mine.
I have to say that I have another SGS2 but old black version which is perfectly functional on the same 3 network. After playing a very long times with both phones settings, I have a feeling that the core of the problem lies in the "APN type" setting. Changing it's content affects how it connects to network. I have no deep understanding of what is happening behind the scene while changing this option, but there is a possibility that the portion of file system responsible for it somehow been damaged.
It would be great if the developers could tell us if this part of the Android file system is changed while flashing different firmware/radio, or it is persistent?
amigggooo said:
I having the identical issue on 3Ireland network. No 3G connection at all, only 2g. Changing radio version does not help either.
hallo dare, have you sorted this problem?
Click to expand...
Click to collapse
Dial *#*#4636#*#*, go to phone information and see the settings for the radio. It should be at the bottom. Google the settings for the GSM, WCDMA. Mine is currently 'GSM auto PRL'. 'WCDMA Preferred'is also a better option for 3G network.
Sent from my GT-S5830 using xda premium
ace_viknesh said:
Dial *#*#4636#*#*, go to phone information and see the settings for the radio. It should be at the bottom. Google the settings for the GSM, WCDMA. Mine is currently 'GSM auto PRL'. 'WCDMA Preferred'is also a better option for 3G network.
Click to expand...
Click to collapse
Thank you. I fiddled with GSM, WCDMA settings as you said, but no luck.
What is even more interesting is if the network mode is set to "WCDMA only", then I'm not even able to register on 3 network. After an attempt to manually connect to 3 via "Network Operators" menu, it says "Unable to connect. Try later".
Also after connecting via WCDMA, and then reverting back to GSM, the GSM dies as well. The only solution is to restart the phone.
If it is a software bug, then I do not understand why this problem did not go away after flashing different Rom with radio.
amigggooo said:
Thank you. I fiddled with GSM, WCDMA settings as you said, but no luck.
What is even more interesting is if the network mode is set to "WCDMA only", then I'm not even able to register on 3 network. After an attempt to manually connect to 3 via "Network Operators" menu, it says "Unable to connect. Try later".
Also after connecting via WCDMA, and then reverting back to GSM, the GSM dies as well. The only solution is to restart the phone.
If it is a software bug, then I do not understand why this problem did not go away after flashing different Rom with radio.
Click to expand...
Click to collapse
exactly the same for me also, by the way i've a black version
Same problem
Same problem for me in Spain...
WTF happens with this Galaxy S2.First USB voltage problem and now no 3G/HSPA connection.
Any solution, plz??
Samsung: never again
guys....carriers can't sell a device that is advertised as a 3g capable phone. Call them and spit "misleading advertising" mixing "give me a phone that I can actually use" words. You could also add "Release me from my contract, I'm moving to other 3g WORKING carrier".
They'll just freak out.
---------- Post added at 09:16 PM ---------- Previous post was at 09:15 PM ----------
Jahngo said:
Same problem for me in Spain...
WTF happens with this Galaxy S2.First USB voltage problem and now no 3G/HSPA connection.
Any solution, plz??
Samsung: never again
Click to expand...
Click to collapse
It's a carrier problem, not a Samsung problem......
same problem
gastonw said:
guys....carriers can't sell a device that is advertised as a 3g capable phone. Call them and spit "misleading advertising" mixing "give me a phone that I can actually use" words. You could also add "Release me from my contract, I'm moving to other 3g WORKING carrier".
They'll just freak out.
---------- Post added at 09:16 PM ---------- Previous post was at 09:15 PM ----------
It's a carrier problem, not a Samsung problem......
Click to expand...
Click to collapse
First I must say that I love your signature about the gs2 plus
Back to Business, are you completely sure of this? I am having the same problems, no 3g anywhere I've tired 7 different ROMs 3 different kernels, every setting I could find I've toggled and no luck what so ever, I'm on a T-Mobile no contract plan and I have the black I have the international unlocked version
tech.central said:
First I must say that I love your signature about the gs2 plus
Back to Business, are you completely sure of this? I am having the same problems, no 3g anywhere I've tired 7 different ROMs 3 different kernels, every setting I could find I've toggled and no luck what so ever, I'm on a T-Mobile no contract plan and I have the black I have the international unlocked version
Click to expand...
Click to collapse
T-Mobile USA?
If yes, you're probably in a market that they have not yet re-farmed the 1900mhz frequency for HSPA+ yet. The i9100 doesn't get 1700mhz, and the majority of T-Mobile USA's network uses the AWS band, which requires both 1700 and 2100mhz to work for 3g/"4g".
Hello Guys,
I am so desperate and frustrated, hope you can help me!
I dropped my phone from 2 stairways height.
It was working so i didnt care, but when I came home I noticed that I had no reception!
So as I have bought the phone from Germany Amazon.com and using it in Turkey, I had no warranty (even if it said I have!!) I decided to open my SGS2 (I9100) and see if anything was loose. I lifted the pins that touched the middle housing and now I have reception for phone calls all the time thanks God!
But I have no 3G at all, what happens is that is some times shows G in the status bar but never with a + sign near it. I saw + sign only once or twice in the last couple of months.
I called my operator which is Turkcell and they said that my contract is on 3G so no chance on that side. The wierd think is that my phone works with no other SIM card than mine which is 5 years old!
Can anybody help in order to solve my problem? Is there a diagnoses tool that will help me test my SGS2 in order to find the errors?
Thanks for reading guys, I'd really appreciate some help.
Hmm I'd check my APN settings first, make sure they didn't randomly change for some reason. If that failed, I'd factory reset. If that failed I'd flash a new firmware+kernel+modem, and check my APN settings again.
If that failed I'd open it up again, disconenct and clean the antenna wire, reattach and hope for the best.
If that failed I'd suss out what is the most appropriate looking part/area of parts to replace, then replace it with either that specific part, or a pre-assembled part with the surrounding parts attached.
If that didn't work I'd list it on ebay as clearly stating the phone is damaged, outlining the problem and sell it "for parts only". Lots of people pay good money for damaged smartphones. Just make sure any sensitive data/pictures etc have been securely removed before selling it.
The problem with reception was fixed with lifting the pins that touched the middle housing but, stand by :
I think I never had 3G since I bought that phone from Germany.
I feel so stupid!
I read through more and more and I found that article:
androidforums.com/samsung-galaxy-s/258859-how-enable-850mhz-3g-network-frequency-your-samsung-i9000-galaxy-s.html
It mentioned about the modem frequencies so gave it a try.
dialed the number * # * # 1 9 7 3 2 8 6 4 0 # * # * as stated and bingo!
My modem doesnt list GSM 2100 which is the deault frequency for 3G in Turkey!
But the article doesnt mention how I can ADD GSM 2100 from the menu that dialing that number took me.
Any help with this is appreciated!
First, that article is for am i9000, which is the S1. But that's largely irrelevant because the service menu code still works.
Second, this phone doesn't get GSM 2100. Never has. It gets WCDMA/UMTS 2100. GSM is for voice and 2g, WCDMA is for 3g/HSPA. Looks like you went to the wrong option. (GSM, instead of WCDMA, like the article said.)
Third, you CAN'T add frequencies, on that menu or otherwise.
Thanks.
So why is that my phone connects with only Edge?
Can this be a hardware problem where everything else works?
Maybe these setting are wrong? Or maybe it has a SIM lock? but it works with Turkcell
Is there any manual so that I can these settings_
berkcan1 said:
Thanks.
So why is that my phone connects with only Edge?
Can this be a hardware problem where everything else works?
Maybe these setting are wrong? Or maybe it has a SIM lock? but it works with Turkcell
Is there any manual so that I can these settings_
Click to expand...
Click to collapse
You said above you don't think you ever had 3g. Maybe your carrier uses 3g frequencies this phone simply doesn't receive.
For example, this phone well never get a 3g signal on T-mobile USA's network, because the phone doesn't receive 1700 UMTS/WCDMA. This is one of two required bands on AWS... Which is the band T-mobile USA uses for 3g and "4g". If your carrier uses AWS for 3g, it won't work on their network either.
ctomgee said:
You said above you don't think you ever had 3g. Maybe your carrier uses 3g frequencies this phone simply doesn't receive.
For example, this phone well never get a 3g signal on T-mobile USA's network, because the phone doesn't receive 1700 UMTS/WCDMA. This is one of two required bands on AWS... Which is the band T-mobile USA uses for 3g and "4g". If your carrier uses AWS for 3g, it won't work on their network either.
Click to expand...
Click to collapse
No this is not possible. Turkcell is using 2100 Hz.
I have bought 3 phones from amazon.de site. The other 2 phones are working.
I have to get my settings set properly, to make sure its a faulty product, so that I can return it.
There are menu options like HSPA revision, GCF, bank selection, service domain, acquisiton order etc..
Where can I find what they have to be?
berkcan1 said:
No this is not possible. Turkcell is using 2100 Hz.
I have bought 3 phones from amazon.de site. The other 2 phones are working.
I have to get my settings set properly, to make sure its a faulty product, so that I can return it.
There are menu options like HSPA revision, GCF, bank selection, service domain, acquisiton order etc..
Where can I find what they have to be?
Click to expand...
Click to collapse
In that case, just go back to that service menu, debug screen - phone control - network control - band selection. Make sure this is selected to automatic. You can make sure all available bands for this phone are selected on in combi bands. If they're all selected on, then it sounds like it could be a hardware issue.
EDIT to add: OR it could be a modem issue. Maybe try flashing different modems?
Turn back time and don't drop it
Sent from my GT-I9100 using xda premium
Hello All,
I am hoping that someone can help me out.
I purchased 6 Samsung Galaxy S3 unlocked phones. I put SIM chips in each, all from the same provider and all with the same service plan. 3 of the phones everything is working great including fast Internet. The other 3 phones have extremely slow Internet. I did a bit of research and noticed that the phones that are slow display EDGE in Mobile network type. The phones that are fast display HSDPA:9 . Could this difference be the cause of the data speed problem? Can anything be done to fix it?
My apologizes if this is being posted in the wrong forum.
Thanks
liz.la said:
Hello All,
I am hoping that someone can help me out.
I purchased 6 Samsung Galaxy S3 unlocked phones. I put SIM chips in each, all from the same provider and all with the same service plan. 3 of the phones everything is working great including fast Internet. The other 3 phones have extremely slow Internet. I did a bit of research and noticed that the phones that are slow display EDGE in Mobile network type. The phones that are fast display HSDPA:9 . Could this difference be the cause of the data speed problem? Can anything be done to fix it?
My apologizes if this is being posted in the wrong forum.
Thanks
Click to expand...
Click to collapse
In your way, EDGE means slow, HSDPA fast, HSDPA offers speeds up to 21mbps (if your carrier supports it) and EDGE up to 0.5 mbps or so.
Now, if your 3 other phones don't connect to HSDPA (3G) then it's disabled in settings or signal is low or the chip is messed up.
So by checking if everything is good go to settings, under first tab (connections) go to More networks > Mobile networks and make sure that under network mode WCDMA/GSM is checked, notice that WCDMA is HSDPA.
If still not getting faster speeds try to check if WCDMA only option works, if not, eh, bad chip.
lsalamun said:
In your way, EDGE means slow, HSDPA fast, HSDPA offers speeds up to 21mbps (if your carrier supports it) and EDGE up to 0.5 mbps or so.
Now, if your 3 other phones don't connect to HSDPA (3G) then it's disabled in settings or signal is low or the chip is messed up.
So by checking if everything is good go to settings, under first tab (connections) go to More networks > Mobile networks and make sure that under network mode WCDMA/GSM is checked, notice that WCDMA is HSDPA.
If still not getting faster speeds try to check if WCDMA only option works, if not, eh, bad chip.
Click to expand...
Click to collapse
Thanks for the reply.
I activated the WCDMA/GSM. As soon as I did the icon status(?)displayed on the top of the phone turned to a circle with a line through it. About 3 minutes later the status changed to an E with bars next to it. The Status/Mobile network type still says EDGE.
When I try to connect to a site it is slow. Does this mean the device is still getting the 2G signal? Could all 3 phones have a bad chip?
Thanks.
that is true
liz.la said:
Thanks for the reply.
I activated the WCDMA/GSM. As soon as I did the icon status(?)displayed on the top of the phone turned to a circle with a line through it. About 3 minutes later the status changed to an E with bars next to it. The Status/Mobile network type still says EDGE.
When I try to connect to a site it is slow. Does this mean the device is still getting the 2G signal? Could all 3 phones have a bad chip?
Thanks.
Click to expand...
Click to collapse
Do all of the phones have the same baseband? Check in settings, about.
Just to make sure the modem is the same.
I just check 2 of the phones (they are all not with me now)
The baseband of one of the good (fast) ones is: I747UCDMG2
and on one of the slow data phones is: I747MVLUEMK5
What does this mean, that they are not the same?
liz.la said:
I just check 2 of the phones (they are all not with me now)
The baseband of one of the good (fast) ones is: I747UCDMG2
and on one of the slow data phones is: I747MVLUEMK5
What does this mean, that they are not the same?
Click to expand...
Click to collapse
Both are i747 version which is not international version, maybe Korean or something like that, try using only WCDMA this is constant 3G, and see if it works, if not, flash the latest software from sam mobile via Odin, but watch out you download for i747, not i9300 etc. There are many S3 variants.
I tried using only WCDMA with no success.
Do you have instructions of how to locate and flash the latest software? Also I know the phone is currently unlocked would this change that?
Thanks so much.
liz.la said:
I tried using only WCDMA with no success.
Do you have instructions of how to locate and flash the latest software? Also I know the phone is currently unlocked would this change that?
Thanks so much.
Click to expand...
Click to collapse
If it is unlocked, it shouldn't change that.
And note if changing software doesn't help then the chip might be damaged.
For software, go to www.sammobile.com and register, then go to browse firmware and select android/galaxy s3 bla bla.. until you get to country, there select your country, or go to top and select 'top 10 latest' and choose one that is different from yours.
You can know of it is different by the baseband name letters for etc 'XXUGNG3'.
Then download the software you want (it may take a while) and download Odin v3.09 (just type that in google you'll fond ot) and Samsung USB Drivers (also found on google easily).
Install usb drivers, reboot, open Odin, extract downloaded firmware, go to odin and select AP and then navigate to extracted zip and select you software.
Then put your phone in download mode: hold vol down+power+home and then vol up for continue when you see the picture, connect your phone and flash.
Also, please, about that, read here on xda and see tutorials on youtube, this has been answered multiple time and.i am one of rare users that will thoroughly help in answered questions.
I followed the instructions and flashed the phone. It did not help.
Any other ideas? One of the phones we got was brand new! I can't imagine there is a faulty chip in 3 out of 6 phones?
I am frustrated.
liz.la said:
I followed the instructions and flashed the phone. It did not help.
Any other ideas? One of the phones we got was brand new! I can't imagine there is a faulty chip in 3 out of 6 phones?
I am frustrated.
Click to expand...
Click to collapse
Are they unlocked? Of they are try another carrier, or try somewhere where the signal is at it's best reception.
If these simple methods don't work just get it analyzed in the service center, i doubt it can be software problem because you tried with another rom, also, when you'll try maybe changing carrier or going around town to see if it works, and it doesn't, then it is hardware problem, unfortunately.
Thank for all your help.
Nothing seemed to work.
I did try another carrier and it did not work.
I just can't imagine that 3 out of 6 phones have the same problem and 1 of them is new.
Could it be that the 3/4 G only works in the USA and not in foreign countries?
I bought the handset in UK and everything works fine except I cannot get the mobile data to work. I have a good reception, the handset shows 3G but no arrows to the side of it. I have changed the APN settings to my network (Talkmobile), switched on mobile data etc. but still no mobile data, please help.
when my phone dropped to 3g the internet didn't work either here in Ireland on 3 mobile.
4g would rarely stick, just putting the phone in my pocket sent it back to 3g.
this is most likely a hardware problem not software.
mixterz said:
when my phone dropped to 3g the internet didn't work either here in Ireland on 3 mobile.
4g would rarely stick, just putting the phone in my pocket sent it back to 3g.
this is most likely a hardware problem not software.
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Thanks, but I've never got mobile data to work at all, the APN settings are all correct and the 3G symbol appears on the screen, just no arrows next to it.
A fair few people are having the same problem, myself included.
It works better if you switch to 3g only, but sometimes that doesn't help either.
Let's all hope elephone get there act together on this, it's all very well having a great screen, CPU etc, but with no network data (& sometimes calls) it counts for nothing.
arlrb said:
A fair few people are having the same problem, myself included.
It works better if you switch to 3g only, but sometimes that doesn't help either.
Let's all hope elephone get there act together on this, it's all very well having a great screen, CPU etc, but with no network data (& sometimes calls) it counts for nothing.
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Click to collapse
Thanks for this. In the APN settings I just changed the APN type from 'net' and 'MMS' to 'default' and this worked.
It's weird, is there some sort of learning process with this phone & network settings?
When I first got the phone it was rubbish, but as i used it more & more it got better. But then I rooted it & did a factory reset & same again. This morning I put the darksense rom on & it was still rubbish. But as the day's gone on its got a lot better - 4g & everything is working fine.
But thanks, I'll bear the APN change in mind
There are lots of APN settings to edit, I don't want to mess with what I don't know, although sometimes that's the only way. Does anyone have knowledge in this department?
When i touch phone i loose 4g
Im not sure why but
*#*#4636#*#*
Change band to usa
Immediately fixed issue
m60kaf said:
When i touch phone i loose 4g
Im not sure why but
*#*#4636#*#*
Change band to usa
Immediately fixed issue
Click to expand...
Click to collapse
This code just gives me info, can't change anything.
Do you mean *#*#3646633#*#*?
& then where to select usa?
Have a try at this:
Settings>data usage>mobile networks>network operators (will search, might take a minute)>select your operator in the list, in my case 3(4g).
For me it's been solid since, 4g a lot too.
oddly enough changing the band to USA is keeping the phone on 4g for me yet im in Ireland on 3 mobile.
had it set to Europe or Automatic before that.
lets see does it stand the test of time.
mixterz said:
oddly enough changing the band to USA is keeping the phone on 4g for me yet im in Ireland on 3 mobile.
had it set to Europe or Automatic before that.
lets see does it stand the test of time.
Click to expand...
Click to collapse
I'm definitely beginning to think this whole issue is a wrong network setting, what I did worked for me (solid all day) - post #10, & I've seen a few do this & it's worked too
after a full day it definitely fixed the issue, 4g signal is strong
cant believe they mixed up something like this.
the average novice wont have a clue what to do.
i was on the brink of flogging the phone.
---------- Post added at 03:43 PM ---------- Previous post was at 03:13 PM ----------
Update major issue if you change the band to USA via *#*#4636#*#*.
The 4g data will work great but you can't receive or make calls unless you change it back to Europe.
How do i change the band?
mixterz said:
after a full day it definitely fixed the issue, 4g signal is strong
cant believe they mixed up something like this.
the average novice wont have a clue what to do.
i was on the brink of flogging the phone.
---------- Post added at 03:43 PM ---------- Previous post was at 03:13 PM ----------
Update major issue if you change the band to USA via *#*#4636#*#*.
The 4g data will work great but you can't receive or make calls unless you change it back to Europe.
Click to expand...
Click to collapse
how do i change the band?
Mewz said:
how do i change the band?
Click to expand...
Click to collapse
Press the three dots top right at phone information
(*#*#4636#*#* -> phone information)
As far as I know Talkmobile doesn't have 4G they only offer 3G for now so no matter what you do with the APN you'll never get 4G, also with most MVNO services you will alway need to setup the APN manualy as they use someones elses network in the case of Talkmobile they use Vodafone.
chtsarts said:
Press the three dots top right at phone information
(*#*#4636#*#* -> phone information)
Click to expand...
Click to collapse
I cant find phone information
Mewz said:
I cant find phone information
Click to expand...
Click to collapse
At the phone dialer press first *#*#4636#*#*
chtsarts said:
At the phone dialer press first *#*#4636#*#*
Click to expand...
Click to collapse
I edited the setting and itStill didnt work
I'm also with Talkmobile, I've tried almost everything but 3G is not working. Seriously considering returning the phone.