update help - Galaxy S II Q&A, Help & Troubleshooting

First off i wanna send a big whats up to the forum and am glad to be here hope to be here a while and lookin forward to as much help as i can get as am new to the Android os . now lets get it on i have a Samsung Galaxy S2 and when ever i try to add my Samsung account to the phone i keep getting this error processing failed can any one help with this .
thanks to every one in advance

Hello
Try resetting your phone or downloading Samsung kies to you're computer and do it on your computer that way, also an update might help
Hope this helps

Definitely a factory reset. Given you've only just got the phone this shouldn't be too much of an inconvenience.

thanks guys i'll let you know how it goes

Yep definitely post back & let us know how it goes. I completely messed up setting up my google account when I first got my phone, wouldn't connect to servers properly, etc, etc. Did a factory reset & was able to set it up just fine. I'm thinking this should do the trick with the Samsung account.
mrbiggzz79 said:
thanks guys i'll let you know how it goes
Click to expand...
Click to collapse

jus got home one question b4 i do a factory rest . i rooted my phone will i have to reroot after i factory reset

I think you just need to enable background data transfer in settings - accounts and sync - and check background data. You might lose root after factory reset - get superuser from market.
Sent from outer space by aliens on tapatalk using SGS2

hey fam am back still can't sign in to samsung account i did a factory rest and enabled back ground data still nothing. any more ideas

fixed
Market Enabler it helped

Related

[Q] "find my mobile" password forgotten!! SOLVED

ive just recently set this tracking and sim change thing up and thought id have a mess around with it and check samsung dive out and see if it works and all works ok, but now i have a big problem what i did was basically set it up so it can text you when sim has been changed and also to do some remote dat wiping amongst other function however i now want to turn these features off but ive messed up and you know what ive done right ?......yep ive forgottent the password ive tried everything but i just cant remember it !!!
can anyone help ?
what are my options? ive just recently set the phone up how i want it too with ics and all that aswell so didnt fancy factory reset etc
security>find my mobile>sim change alert> FORGOT PASSWORD!!!
its bugging me because lets say i wanted to sell the phone then what happens? if say they want to know etc ....im such an idiot but i dont know what it is as i normally never forget my password maybe im getting old lol!
Factory reset mate. Or check on the Samsung Dive website.
Don't worry about when it comes to selling the phone as a factory reset or flashing a stock firmware will remove that anyway.
Sent from my GT-I9100 using Tapatalk
im running stock ics . I logged into dive with no probs but the password on the phone must be something else and there is no option to change that. i may have to try and forget about bit I'm one of those who just has to sort it or i won't be able to stop thinking about it lol. Looks like its factory reset then ....and so will lose root etc etc and setup all again ....damn!
Thank mate for reply
Sent from my GT-I9100 using Tapatalk
HACKDROID_X said:
im running stock ics . I logged into dive with no probs but the password on the phone must be something else and there is no option to change that. i may have to try and forget about bit I'm one of those who just has to sort it or i won't be able to stop thinking about it lol. Looks like its factory reset then ....and so will lose root etc etc and setup all again ....damn!
Thank mate for reply
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
No problem. Just create a new account again once all set up and write down your password
Sent from my GT-I9100 using Tapatalk
solved
I deleted samsung acount from device and re entered and voila it now works so it was not the password it was something else ? because the same password i thought it always was now seems to work, so the only thing i feel it could be is something just went wrong when i updated the phone to ics recently as when i did the update via kies and then the phone booted up it automatically restored the device's setting and apps etc to exactly how it was when on GB ? i myself did no do a back up or restore it just did it which was great!.......i do have the inbuilt back up and reset function ticked though
anyway i now can changed the sim change etc alerts again

[Q] Forgot Google password,locked Photon>

i have been looking and tried,but havent found the solution i need to get into my phone without a factory reset.forgot password to google email and im stuck.anyone know o a solution that can be used to help me get back into my phone?
spdraycr1018 said:
i have been looking and tried,but havent found the solution i need to get into my phone without a factory reset.forgot password to google email and im stuck.anyone know o a solution that can be used to help me get back into my phone?
Click to expand...
Click to collapse
Did you setup a secondary email account and/or cell# when you setup your account?
If so, just go to gmail on the web and resest your password using one of those.
My wife set this up, but with no backup plan incase something like this happened. So now I'm stuck trying to get in
Short answer NO
spdraycr1018 said:
My wife set this up, but with no backup plan incase something like this happened. So now I'm stuck trying to get in
Click to expand...
Click to collapse
Short answer No, this is one of the security features, otherwise anyone could change anyone's password.
Even if you want to take off the primary account you have to do a Factory reset. unless you have root.access With mobiles you have to treat it the same as your PC, Backup everything.
Sorry
Dang, this sucks. Ok, thanks. This phone has a sim card installed. Wonder if I could swap into another of the same phone and use that card to enter phone and get all information I need out before I factory reset...
spdraycr1018 said:
Dang, this sucks. Ok, thanks. This phone has a sim card installed. Wonder if I could swap into another of the same phone and use that card to enter phone and get all information I need out before I factory reset...
Click to expand...
Click to collapse
seems possible if you are rooted and have a custom recovery.
Nah not rooted. Got in touch with Google and they put me in contact with the group they use for issues like this. A lot of useful info but there's nothing they can do because my wife only used the gmail to access the play store and nothing else. So basically we are sol and have to factory reset the phone. Gonna look through and find out how to do it
stop stealing phones
If it were stolen, I could just factory reset and get in. But maybe your little brain is too small to read and understand all of the words that I have written. But thanks for your useful tip!! :good:
spdraycr1018 said:
If it were stolen, I could just factory reset and get in. But maybe your little brain is too small to read and understand all of the words that I have written. But thanks for your useful tip!! :good:
Click to expand...
Click to collapse
haha yeah just joking bro, sorry to offend, needed to get to ten posts and i have a ****ty sense of humor

Cant dwnload or update apps from Google Play

Hi guys and geeks, its time to work your magic and fire up your amazing brain cells. I am totally new here and its my first post, so please dont be that hard at me if ill screw something up
So my problem is after a 2 weeks usage of international version of my SGS3 i got a big problem. It started totally from nothing, to be specific it stopped through day.
Yesterday morning i was updating 1 app from Google play and i left my phone on desk.
I got back to it in evening and found out that 4 apps cannot be updated from unknown reason. I tried manual start of download- nothing, it will not start to download. just rolling the bar. I also found that i cant download any new app from GPlay.
I made a factory reset of phone today. Set it up, and its ready to go. IT STILL CANT DOWNLOAD THAT APPS. Why? Wifi is working normally (ONLY WIFI), can browse websites and so on.
Anyone help ??
Goto settings/Application manager/Google Play Store and select clear data and cache then see if it works.
Just google server problem mybe. Just wait
Sent from my GT-I9300 using xda app-developers app
I cleared data cache already,and it doesnt worked. Server problem? HUH.... maybe.... Though i highly doubt its server problem because i was asking a few my friends with android phones about this and their market is ok.
So got any ideas? Cuz im now stuck with empty phone after fact.reset and i cant work on it though.
Bump! Any suggestions?
Goto App manager again and uninstall updates.
Nope, i also combined it with phone restart. It cant download apps or update them.
go to settings, accounts and sync, remove google account. Add account again and it should work.
Sent from my GT-I9300 using xda premium
Did it twice now. Result? Phone likes to roll bars. But thats all he wants to do. Still cant start download.
So i contacted Samsung Customer Support about this and i described it at whole. The guy said he would do exact same thing and i have done good. He gave an advice of taking out the battery for 15 mins - it would reset the device and pull it in and try. Still nothing.
Any idea out there? Because if i will not be able to do more, im sending this damn phone to for service repair because i have 2 years warranty. This is truly f*cking unbelievable. My first Android device. Upgraded from HTC HD2. 600€ phone. Crap.
Had a similar problem a few days back where it just gave an error message. Went into settings / all apps and cleared data from Google services framework. Rebooted and it was fixed.
Edit: just remembered, the above solution may have helped but it didn't completely fix my problem. Had to reboot into recovery, the in the advanced tab had to run 'fix permissions ', then all was fine. Only thing I could think of that may have caused the problem was flashing and testing cm10 before restoring my backup.
Sent from my GT-I9300 using xda premium
Tried Google Service Framework, didnt helped.
So i got into that recovery mode but there was no advanced tab. Only something like reboot now, wipe cache, wipe partition, factory reset .. Tried Wipe cache, and so on... Didnt helped....
Check your memory. Make sure there's at least 600-700mb left. My S3 kept giving me update errors whenever my internal memory fell below 500mb
Sent from my GT-I9300 using xda app-developers app
Bro, no offense, but i have clean phone after factory reset with around 400mb of data in it.
pingo10 said:
Bro, no offense, but i have clean phone after factory reset with around 400mb of data in it.
Click to expand...
Click to collapse
Well if you want to start fresh, flash a CF root kernel and wipe cache, dalvik, system and then a factory reset. Flash a new rom after that. Don't reboot your recovery while doing this because you've wiped 'system' . What ever problems you had should have gone. I normally follow this procedure to make sure for a full wipe
Hope this helps
Sent from my GT-I9300 using xda app-developers app
Sir, i have truly no idea what are you talking about, im just getting that i have to load onto phone some loader and then flash some new rom which im 100% not going to do since i have fresh 2 year warranty and im not planning to break it.
I have already decided. Im calling authorized service center about details for sending my phone to get repaired. Either they will fix it, or ill get a new phone. Only good and Better.
So after few frakking days im back...
SUDDENDLY after 2 days of my last post it started working again like a charm. Downloaded most of the apps.
Then next day, it was gone again... Stopped working...
Also now its error 495 but after a very long time of rolling the bar ,like 10 mins.
AAH MY GOD HELP ME PLEASE WITH THIS!
IM totally absolutely desperate !!!!
pingo10 said:
So after few frakking days im back...
SUDDENDLY after 2 days of my last post it started working again like a charm. Downloaded most of the apps.
Then next day, it was gone again... Stopped working...
Also now its error 495 but after a very long time of rolling the bar ,like 10 mins.
AAH MY GOD HELP ME PLEASE WITH THIS!
IM totally absolutely desperate !!!!
Click to expand...
Click to collapse
Hi, I had the same problem as you and I 'fixed' it by Stopping the 'Downloading' rolling bar and then resuming it. I found that fixes it
Let me know if this works :good:
I wanted to try it but there is no pause button though, look for yourself
https://www.dropbox.com/s/atfo12nk9yb0ril/2012-08-01 09.28.21.png
https://www.dropbox.com/s/uovxx4vm42y9pcb/Screenshot_2012-08-01-09-28-27.png
All right, there has to be a way to get this working since I had the same problem too
Try this :
Turn your phone off and on
Open Play Store and go into the screen where it says "X Updates available" and they are listed in rows
Click Update All and then the blue loading line starts to animate. Wait for a few seconds then click the X next to the first item that is downloading to stop it
Click Download/Resume again​
It should start downloading.
The above steps worked for me, I got the S3 day before yesterday and I came across this problem for about 10 minutes 'til I did the steps above
Let me know how it goes :fingers-crossed:

[SOLVED][Q] after phone reset, device does NOT ask for google sign in

hi all
short story: galaxy s3 has the mainboard malfunction problem. had the phone replaced. what i got was the same IMEI handset, yet all wiped.
i was looking forward to the nice app restore feature.
however after setting language, timezone, etc. the phone is not taking me to the google sign in page, so to associate my handset with my account (hopefully restoring some of my data)
any idea why the phone does not ask for a google account sign in after reset?
i've updated to 4.1.2 on kies but the same issue, phone says it is all setup without asking for google sign in.
any tips how to make it ask for it at first device setup so to retrieve all the data backed up on google servers?
many thanks, all input appreciated.
Re: [Q] after phone reset, device does NOT ask for google sign in
Settings - accounts
Glebun said:
Settings - accounts
Click to expand...
Click to collapse
no, that only adds a google account for syncing and such
i am talking about the main google account association with a new phone
every device has this
my s2 whenever i reset it asks for a google account. an old spica does too.
why doesn't the reset s3 do it?
DorinAlex said:
no, that only adds a google account for syncing and such
i am talking about the main google account association with a new phone
every device has this
my s2 whenever i reset it asks for a google account. an old spica does too.
why doesn't the reset s3 do it?
Click to expand...
Click to collapse
i need this so that the phone downloads the backed up app content
Guys, can you please share your views on this issue?
Has anybody seen this before: after hard reset, phone doesn't ask to log into Google account?
Thanks
DorinAlex said:
Guys, can you please share your views on this issue?
Has anybody seen this before: after hard reset, phone doesn't ask to log into Google account?
Thanks
Click to expand...
Click to collapse
Try to flash the google apps new and factory reset the phone. (its my proposal but no guarantee its working )
not sure what you mean.. 'flash google apps new'
can you please detail more?
thanks
DorinAlex said:
not sure what you mean.. 'flash google apps new'
can you please detail more?
thanks
Click to expand...
Click to collapse
Can you wipe your phone properly? Factory reset.
It will remove google account, samsung account, and master Youda's account as well if you have one.
RTFT...
spamtrash said:
Can you wipe your phone properly? Factory reset.
It will remove google account, samsung account, and master Youda's account as well if you have one.
RTFT...
Click to expand...
Click to collapse
glad we're joined by a typical frustrated poster with anger issues galore.
as usual, they step on their own tail making a fool of themselves. HOW ABOUT YOU RTFT!?
i clearly say above 'all wiped', 'hard reset', so there! you've soiled yourself again. good job!
to anybody else who is really trying to help, thank you
here is the problem again:
AFTER HARD RESET (DATA/CACHE WIPE IN CONSOLE) PHONE DOES NOT ASK FOR GOOGLE ACCOUNT AT FIRST BOOT.
thanks
Re: [Q] after phone reset, device does NOT ask for google sign in
DorinAlex said:
glad we're joined by a typical frustrated poster with anger issues galore.
as usual, they step on their own tail making a fool of themselves. HOW ABOUT YOU RTFT!?
i clearly say above 'all wiped', 'hard reset', so there! you've soiled yourself again. good job!
to anybody else who is really trying to help, thank you
here is the problem again:
AFTER HARD RESET (DATA/CACHE WIPE IN CONSOLE) PHONE DOES NOT ASK FOR GOOGLE ACCOUNT AT FIRST BOOT.
thanks
Click to expand...
Click to collapse
Never had this issue myself, my only assumption is that the software isn't right otherwise it'd be asking right? Have you Rooted the handset? If so then pop on a ROM you like and see if you yield the same results.
As I said I've never had this issue before myself but I am suspecting bad software so do what I've suggested and see if it helps.
Hope you get some luck
Sent from my GT-I9300 using xda premium
dladz said:
Never had this issue myself, my only assumption is that the software isn't right otherwise it'd be asking right? Have you Rooted the handset? If so then pop on a ROM you like and see if you yield the same results.
As I said I've never had this issue before myself but I am suspecting bad software so do what I've suggested and see if it helps.
Hope you get some luck
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
thanks to all the guys who wholeheartedly tried to help
@dladz yes, the solution was to flash a new rom.
but no need for custom roms
SOLUTION: for anyone who might come across this unusual behavior
-if you do not get asked for google (and samsung) account after hard resets (through recovery console or otherwise) you have to reflash the same version with Odin. no need to tick 'reformat' or anything. i used the same stock version (gotten from http://androidromupdate.com - slightly differetn csc and phone) and it solved by itself just like this.
goes to show how little we actually know about Android's entrails..

What to do...toss the phone?

My phone has been hacked into and it seems they can enter whenever. I was given a Samsung Galaxy S GT-I9000m by a friend, and it's running Froyo 2.2 and the hardware is that of windows (NOW), not my doing. Would an upgrade get rid of those who switch my settings during the night. Should I put a different operating system in...most of this being as clear as mud to me! I can't even download apps without them knowing and they would just join the rest of the grayed out ones. I am beginning to think how far would a Galaxy S skip as I toss it across the river.
Any suggestions would be of help as to what to do about this dilemma.
Have you done a factory reset? I would definitely suggest doing that. If you're rooted I'd make a backup and factory reset. See if that clears up your problem. Also once you have done a factory reset change your passwords to your email (Gmail etc ..) accounts. Whatever you do don't change your passwords until after you've done a factory reset because it may lock you out otherwise for 72 hours.
Always Learning said:
My phone has been hacked into and it seems they can enter whenever. I was given a Samsung Galaxy S GT-I9000m by a friend, and it's running Froyo 2.2 and the hardware is that of windows (NOW), not my doing. Would an upgrade get rid of those who switch my settings during the night. Should I put a different operating system in...most of this being as clear as mud to me! I can't even download apps without them knowing and they would just join the rest of the grayed out ones. I am beginning to think how far would a Galaxy S skip as I toss it across the river.
Any suggestions would be of help as to what to do about this dilemma.
Click to expand...
Click to collapse
Let me know how that goes. Factory reset usually takes away any type of spyware on a device if something's been installed.
flash713 said:
Have you done a factory reset? I would definitely suggest doing that. If you're rooted I'd make a backup and factory reset. See if that clears up your problem. Also once you have done a factory reset change your passwords to your email (Gmail etc ..) accounts. Whatever you do don't change your passwords until after you've done a factory reset because it may lock you out otherwise for 72 hours.
Click to expand...
Click to collapse
Thank you, I have done a factory reset, used *#*#7780#*#*, and *2767*3855# many a time with no luck. Whoever it is put a small package in my phone and I only have half the features available. I have tried to erase the ram but get caught. As far as passwords they got into my GMail through GSuite and I have 2 step verification on it using printed out codes. I've notified Google.
Regards
Always Learning said:
Thank you, I have done a factory reset, used *#*#7780#*#*, and *2767*3855# many a time with no luck. Whoever it is put a small package in my phone and I only have half the features available. I have tried to erase the ram but get caught. As far as passwords they got into my GMail through GSuite and I have 2 step verification on it using printed out codes. I've notified Google.
Regards
Click to expand...
Click to collapse
I'd do a factory reset in stock recovery.
I believe you can get into stock recovery by pressing volume up, power and home buttons all at the same time then release em all when it reboots. Should get you to stock recovery. I dont use dialer codes. I've been messing with phone's since HTC Evo and Galaxy S2 days. I've never had a virus that a factory reset didn't wipe out. (And a change of my passwords and security checkup.)
Remember if someone logs into your gmail account it will have your phone model as the device that logged in but it's NOT.
I always delete all recognized devices too...
Hope that helps. If so please hit the thanks button as I'm trying to be able to make posts on here and can't till I have 10, not on certain threads anyway.... Lmao.
I hope you solve this issue though.

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