[Q] Connection problems - AT&T Samsung Galaxy S II SGH-I777

So when i try to connect my galaxy to the computer nothing happens. i plug it in and it will start to charge but the phone will not have recognized the fact that it is connected to the computer and the computer doesnt even say "unrecognized device" how do i get the phone and omputer to recognize each other?

Did you install drivers for the phone? What operating system are you on?

yes i have. ive tried both osx and windows 7 and i have made sure to download teh drivers for each

Have you tried to connect it in usb debugging mode? (goto settings, applications, devlopment, check debugging mode?
(I dont know of it will help, but it would be the next thing I would try)
And try different usb ports. I have heard before that it can help.

yeah ive tried all of that it and still nothing, the switching usb ports too

Did you restart the computer after you installed drivers?
I would try installing Samsung Kies (from samsung website, GS2 support page). It also installs drivers and fixed a problem I had with connection.
If all these don't work, I don't know what to tell you. Sorry. I am sure someone here with more experience will be able to help.

yeah haha ive done all of these unfortunately and still nothing, thank you for you suggestions though

Kies had an update within the hour of New years (Pacific).
I discovered this morning that USB debugging mode MUST BE OFF for Kies to recognize and connect to the phone. I'm currently backing up my device in this mode right now.
"Kies Air" also works well, without having to worry about any USB issues.
"Droid Explorer" connects fine with debugging turned on. I have to wait until backup is complete to see if it works with debugging turned off.
I'm having USB port issues right now, so your mileage may vary.
Hope this helps.

Related

[Q] Phone not recognized by Windows anymore

It happend after I flashed JK5 (I lost track with so many updates)
The phone is not recognized by windows anymore, cannot access odin or anything.
I have another vibrant and is still working so drivers are installed and everything.
The phone does recognize the connection, lets you choose, can get into download mode, but is just not being seen by the PC,
Since the other vibrant connects fine cable is also right, it is a problem strictly with this phone.
I tried flashing other roms, modems, and so on via CWM but problem is not solved.
Any help or ideas will be appreciated
I had the same problem. Someone said try usb debugging, & it worked like a charm.
Applications/development/usb debugging. I hope this helps.
Thanks, I tried that, and all the options for pairing without success
gagb1967 said:
Thanks, I tried that, and all the options for pairing without success
Click to expand...
Click to collapse
If USB debugging is enabled, it shouldn't give you a choice of usb connection mode. Make sure your USB cable is unplugged when you enable debugging, or else it will just tell you to unplug and try again.
bahnburner said:
If USB debugging is enabled, it shouldn't give you a choice of usb connection mode. Make sure your USB cable is unplugged when you enable debugging, or else it will just tell you to unplug and try again.
Click to expand...
Click to collapse
I meant to say, first i tried with debugging enabled, did not work, after that i disable debugging and tried Kies, Emdia Player and Mass Storage, still not recognized, also is not recognized when in Download mode.......
Any Ideas?

[Q] Please help: Kies not connecting...

Hi, I have a problem connecting to Kies. I have been searching for hours over the internet for a solution but nothing worked.
Until yesterday I was connecting normally to Kies, syncing my mobile and checking for updates. Yesterday Kies gave me a message that there is a new update (for kies software), so I accepted the update and got the latest version (2.0.3.11082_152). Since I did that i couldnt connect my SGS2 to Kies again. It keeps on saying "connecting" on the screen but never ends and never show my SGS2 under "connected devices" .
I already have "debugging mode" unchecked. I used the option to update drivers several times. I tried to download Kies again at least 8 times (both the latest version as well as the original version I previously had), I tried unmounting my SD card, I tried several USB cables, but still getting "connecting" that stays forever.
BTW, I can connect to my PC in USB storage mode.
I have stock Android 2.3.3 with Kernel version JPKH1 (Arabic enabled).
I really appreciate any help from anyone.
I have read in many forums that I need to pick "Kies mode" by going to Settings>Wireless and network> USB settings. Well, on my phone when I go to Settings>Wireless and netwrok I dont have "USB settings" in the list but have "USB utilities" instead. Under "USB utilities" the only option I have is USB mass storage. IS THIS WHAT OTHERS HAVE ON THEIR SGS2s ???
same prob
Anyone, PLEASE....
waelnd said:
Anyone, PLEASE....
Click to expand...
Click to collapse
I have read in many forums
suggest if these forums know so much ask them as you are not getting an instant reply .
Under "USB utilities" the only option I have is USB mass storage. IS THIS WHAT OTHERS HAVE ON THEIR SGS2s ???
Off course thats what we all have your other forums are talking nonsense .
Suggestion turn phone OFF turn PC off reboot PC Reboot phone .
Start Kies connect Samsung USB cable .
Wait for Kies to connect .
jje
And make sure you run Kies as Administrator if you are running Win7
I used to have the same issue.
If you are using a 3rd party launcher, try turning that off and returning to touch wiz, as that caused issues for me, also make sure the phone is unlocked.
Failing that, turn the computer off, and plug the phone in, and then boot the computer back up, that might force it to install the drivers.
Same problem with me.i have win xp.but newer kies verson does not support sgs2.one another problem is i accidently uninstalled samsung usb driver for mobile phone.now i connect phone with pc via usb cable,the pc every time says fond new hardware and try to install it but could not sucseed.when i manually install driver,pc every time says "mobile phone has being used,eject the phone and reboot pc then install usb driver".where no phone is conected.why pc says eject phone where no phone is conected? Please help me please.
Sent from my GT-I9100 using XDA App
Saolved: Kies not connecting
Hi. To any who is faing this problem, here is the soultion that worked with me.
After trying everything, from rebooting PC and phone several times, using Kies "Resoultion Connection Eror" to download drivers many times, making sure the USB debugging is turned off from setting, etc,,,,, NOTHING WORKED
So:
1- I disconnected my phone from PC
2- I went to PC Control Panel>System and Maintenance>System>Device Manager
Under "USB Controllers" I didnt find anything with Samsung name. Instead, I found 2 entries under the name "USB Composite Device". Using right click I uninstalled them.
3- I reconnected my phone with Kies closed. As soon as I reconnected my phone, I had a message saying that Samsung Drivers are being added
4- I opened KIES, and Voila... my phone connected and I could see its name under Kies connected devices.
5- Now under Device Manager I can see "Samsung Mobile USB Composite Device"
My interpretation is that although I tried to update the Samsung drivers thru Kies many times, the drivers that already existed for the "USB Composite Device" (which I uninstalled in step 2) were forbidding Samsung drivers to take their place. So when I unistalled the USB Composite Devices everything worked the way ot should.
Hope this could help anyone who faces this problem.
Solved!!
Just go through the trouble shooting procedure which shows up on the screen when Kies is running and your device is not able to connect. It'll download some driver and automatically fix the issue.

[Q] Doesn't connect to PC

Hi, I have a Galaxy Player 4.0 that I rooted with SuperOneClick. It was working fine at first then a couple of weeks ago, I noticed that my PC no longer recognizes it as a device, it just charges when I plug it in. So, I looked around andn tried a few things:
Restarted it several times
Tried with all the different modes in USB settings
Tried with different cable
Tried with two other computers, a Mac Mini and a Win7 laptop
Tried to unroot, couldn't get that to work
Did a factory data reset
Nothing works. I can't remember anything I did since rooting that would cause this, except I installed the Samsung Kies driver on the PC. I can't remember if the USB mass storage was working after Kies. Does anyone have other ideas?
Bump. This is rather a big deal, as I cannot transfer files between my PC and Galaxy player in any way other than over WiFi, which does not work reliably. I don't have a microSD card adapter either.
You might want to check if anything related to samsung/android appears in the device manager. Alternatively, to use heimdall I use Zadig to switch from samsung's driver to libusb but it does show you everything connected to your computer via usb when you check the option to list all devices. You should try this with and without usb debuging enabled. If nothing shows up you know it id your player that is at fault.
Ben456 said:
You might want to check if anything related to samsung/android appears in the device manager. Alternatively, to use heimdall I use Zadig to switch from samsung's driver to libusb but it does show you everything connected to your computer via usb when you check the option to list all devices. You should try this with and without usb debuging enabled. If nothing shows up you know it id your player that is at fault.
Click to expand...
Click to collapse
Thanks,
The first time I plugged it in without USB debugging enabled nothing showed up, when I enabled USB debugging, in Zadig and Device manager there showed up an unknown device, trying to update driver in Device manager showed that it already had the best driver, and in zadig driver replacement failed. Now, when I plug it in, either with or without USB debugging enabled, nothing shows up anywhere. I have tried with other computers and other cables, and nothing works, so I am pretty sure it's the player. I am willing to to a complete factory system reset, but I don't know how.
InventiousTech said:
Hi, I have a Galaxy Player 4.0 that I rooted with SuperOneClick. It was working fine at first then a couple of weeks ago, I noticed that my PC no longer recognizes it as a device, it just charges when I plug it in. So, I looked around andn tried a few things:
Restarted it several times
Tried with all the different modes in USB settings
Tried with different cable
Tried with two other computers, a Mac Mini and a Win7 laptop
Tried to unroot, couldn't get that to work
Did a factory data reset
Nothing works. I can't remember anything I did since rooting that would cause this, except I installed the Samsung Kies driver on the PC. I can't remember if the USB mass storage was working after Kies. Does anyone have other ideas?
Click to expand...
Click to collapse
I'm having the same problem with my rooted 5.0. Although it's not a huge problem for me (I use dropbox for file syncing) I would love to sort this out, let me know if your factory reset works!
You can find it in the Privacy section of the settings menu.
InventiousTech said:
Thanks,
The first time I plugged it in without USB debugging enabled nothing showed up, when I enabled USB debugging, in Zadig and Device manager there showed up an unknown device, trying to update driver in Device manager showed that it already had the best driver, and in zadig driver replacement failed. Now, when I plug it in, either with or without USB debugging enabled, nothing shows up anywhere. I have tried with other computers and other cables, and nothing works, so I am pretty sure it's the player. I am willing to to a complete factory system reset, but I don't know how.
Click to expand...
Click to collapse
I suspect you have a faulty usb connector on your device, but it doesn't hurt to do a factory reset. But you might want to backup your data first Did you try to jerk the usb cable in your player? A loose/broken connector would explain all your problems. Even if it is a software problem, I can't see how to flash your device with the original firmware since you don't have a sdcard & usb doesn't work...
Btw, I was referring to zadig only to show the devices attached to your computer, not to change the driver!
Ben456 said:
I suspect you have a faulty usb connector on your device, but it doesn't hurt to do a factory reset. But you might want to backup your data first Did you try to jerk the usb cable in your player? A loose/broken connector would explain all your problems. Even if it is a software problem, I can't see how to flash your device with the original firmware since you don't have a sdcard & usb doesn't work...
Btw, I was referring to zadig only to show the devices attached to your computer, not to change the driver!
Click to expand...
Click to collapse
Thanks, I only tried to change the driver because it showed no driver already installed. I have a bit of electronics background so I may crack it open and take a look at the connector. I already tried the factory reset in the privacy menu, but that only wipes data apparently, not the system. I do have an sd card, I just don't have an adapter to the PC.
EDIT: After wiggling the cable around a bit, it showed the USB icon in the status bar, so I clicked connect USB mass storage, but the computer still showed a badly installed driver and then after some more wiggling the icon disappeared, so I am pretty sure it's a problem with the connector. BTW, how would I flash the stock firmware to unroot?

USB Device not recognized

I just plugged my S3 into my PC to copy some files over, and all of a sudden i got this error from windows saying USB Device not recognized and this USB device has malfunctioned. I heard its a known problem on android phones, but never really found a solution for it. Can someone help?
cr0wnest said:
I just plugged my S3 into my PC to copy some files over, and all of a sudden i got this error from windows saying USB Device not recognized and this USB device has malfunctioned. I heard its a known problem on android phones, but never really found a solution for it. Can someone help?
Click to expand...
Click to collapse
I had the same problem.Make a back up of your phone
and do a factory reset.
tried installing usb drivers sgain ??
Sent from my GT-I9300 using xda premium
try installing Kies?
Its ok i got it to work. Went into download mode and plugged into my PC and windows installed some drivers, Odin detected the phone just fine. Then i booted up into android like normal but switched to PTP mode, windows then installed the MTP drivers (though it was already installed) then after that all worked well again
Please help...
Im having the same problem. But nothing seems to work for me. Tried everything possible. Re-installed drivers, connected in download mode, installed Kies, reset to factory setting..ALL TO NO AVAIL. I keep getting 'USB device attached to this computer has malfunctioned...' message...
The solution isnt always the same for all users.. Fortunately mine was fixed by a simple driver install. I remember browsing the internet and found out that there is a way to fix it but it requires simple adb commands and the Android SDK.

[Q] USB Only Charging, No Other Connection Types Working

I have been fighting this for awhile now. My phone boots up just fine, and I am able to charge it through USB, but I cannot get Windows to recognize it. I have tried multiple ports, checking and unchecking MTP and PTP in settings, enabling and disabling ADB, and even putting the phone in download mode. LGNPST won't even recognize it in download mode. I'm really not sure what to do at this point. Does anybody have a suggestion? I'm currently running CWM 6.0.4.7 and CM 11. Thanks in advance for any help.
jimsal82 said:
I have been fighting this for awhile now. My phone boots up just fine, and I am able to charge it through USB, but I cannot get Windows to recognize it. I have tried multiple ports, checking and unchecking MTP and PTP in settings, enabling and disabling ADB, and even putting the phone in download mode. LGNPST won't even recognize it in download mode. I'm really not sure what to do at this point. Does anybody have a suggestion? I'm currently running CWM 6.0.4.7 and CM 11. Thanks in advance for any help.
Click to expand...
Click to collapse
Had same problem with my laptop. I installed the correct drivers but still, nothing. Might want to try a different pc to see if the problem is the phone or the pc.
I have a similar problem here at work. We all use Win7 PCs. Mine has the LGOG driver package installed and despite all efforts to install, etc my LGOG only charges. The notice window appears announcing that drivers are being installed, but then it fails.
When I go to my neighbor's pc, that doesn't have the driver package installed the notice window appears, says searching and installing drivers and I can see my phone in explorer. I can't explain but a different pc is a solution.

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