[Q] Connectivity -phone and 3G issues - Motorola Photon 4G

Hello ,
I have the Photon for 3 months and i use it in a GSM network .
Few days after i moved to another GSM provider , the phone began having connectivity issues .
In most cases it does not have 3G ,and sometimes I cannot make calls from it (No Service).
I noticed that when i'm with WI-FI ,in most cases i don't have the No Service problem.
I am not sure if this is a hardware problem or network problem (could not find another provider's SIM , if could find one I would check it),because the problems started only four days after moved to the new provider and not from the first day with the new provider.
Could some one help with diagnosing the problem ?

try setting the network to "automatically" and not "any GSM / UMTS"

leomaxi said:
try setting the network to "automatically" and not "any GSM / UMTS"
Click to expand...
Click to collapse
well, I tried that -it did not help ......

Try putting *#*#INFO#*#* in the dialer perhaps and changing the GSM settings through there?

leomaxi said:
try setting the network to "automatically" and not "any GSM / UMTS"
Click to expand...
Click to collapse
could you guide me please how to use this menu ?

It sounds like bad APN to me. Make sure your phone is rooted and then get the apparently "apn backup and restore" back up your current APN with it and wipe them out. Find someone else on the same carrier u switched to and have them do the same. Restore their backed up APN . try that and Report back please.
Also for my own Peice of mind: you are using the photon kddi released for the Asian region amirite?

leomaxi said:
try setting the network to "automatically" and not "any GSM / UMTS"
Click to expand...
Click to collapse
This would be in the settings -> networking and wireless -> GSM settings. Ill post a screen shot but I'm about to PM you anyways because I'm very curious about how this plays out as it could really help clarify some things we have been pondering the effectiveness of in removing the domestic lock on the US photon-4g GSM radios. Check your inbox in a little bit.

Related

how to activate Photon if im not lives in US?

hello
having some trouble to activate my Photon 4G im not US resident
and every time after reboot the phone trying to connect to sprint network
but it couldn't of-course because i live in Israel and using different Sim card.
before the Update MR5 i was able to register my device but after the MR5
it's switch's to the Sprint network and says to call the costumer care service.
what is wrong?
Settings, wireless and networks, mobile network and then network mode? Have you tried that? That way it wouldn't search for Sprint.
Sent from my MB855 using XDA App
afive720 said:
Settings, wireless and networks, mobile network and then network mode? Have you tried that? That way it wouldn't search for Sprint.
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
what im sayng that im dont have sprint network in israel.
it wont activate it i dont know why.
the stupid update*&*&*&* all up.
----------------------
update
i dont know what i just did but its activated but again giving me "WIFI ERROR"
** MOD EDIT - Please refrain from vulgar language **
You need to put it in GSM only mode in network to work off your sim. If its set to cdma it will only search for those specific networks. Also you can do a manual setup by using the codes in the dialer. Not sure if they work but try *#*#3282*#*# and you will need your msl from your carrier to access. Or root it and use the msl app from the market
Edit its ##3282#
Sent from my MB855 using xda premium
ok im in the menu but i dont see any GSM in none of the menu's
what i see that i can enter 6 digital code to enter
but i dont have it
i send an email to the seller that i'v bought this phone from.
hope that he can give me answer soon.
Why do you need your phone activated on Sprint if you're not going to be using Sprint?
The phone works fine without Sprint activation on an International SIM...
GUARDIANBD said:
hello
having some trouble to activate my Photon 4G im not US resident
and every time after reboot the phone trying to connect to sprint network
but it couldn't of-course because i live in Israel and using different Sim card.
before the Update MR5 i was able to register my device but after the MR5
it's switch's to the Sprint network and says to call the costumer care service.
what is wrong?
Click to expand...
Click to collapse
What is most likely happening is that the phone is trying to roam by default on Pelephone's old CDMA network (they have not shut it down, it is running in parallel with their newer 850/2100Mhz UMTS network). You can try to go into Settings->Wireless Networks->Network Mode and change it to "Any GSM/UMTS". See if that helps.
becuase everytime after the stupid update i was restarting the phone its trying to
access the Sprint network from some reason.
after i was activated the phone the wifi stopped working entirely.
I'm on an un-activated Photon and just updated myself. I do not seem to have the Wi-Fi issue you are having. Maybe it's something else...
Beach_Head said:
I'm on an un-activated Photon and just updated myself. I do not seem to have the Wi-Fi issue you are having. Maybe it's something else...
Click to expand...
Click to collapse
allot of user complain about it globally
the photon is great but after the update all the problems came to life.
you are lucky
I posted in your other thread.
Try that...
GUARDIANBD said:
allot of user complain about it globally
the photon is great but after the update all the problems came to life.
you are lucky
Click to expand...
Click to collapse
try'd 7
no luck...
GUARDIANBD, I am not sure why you are having wifi problems. With respect to your network issues, please confirm that you have indeed changed your network mode to "Any GSM/UMTS". If you have not done this then by not registering on Cellcom, your phone is actually acting as designed. Please understand that this phone is primarily a CDMA phone with GSM/UMTS capabilities added by Sprint as a "bonus" to their customers who go overseas.
Sprint is a CDMA carrier and if your network mode is set to just "Any Network" then they have correctly designed it to first look for a CDMA signal. If it finds one (which in your case it is finding Pelephone's old network), then it ignores any GSM/UMTS networks. If you did indeed change your network mode to "Any GSM/UMTS" and it still is trying to lock onto Pelephone's CDMA network then (and only then) you are right, the phone's software does appear to have a bug in it.
the first thing after i powerdup the phone for the first time i changed it to GSM mode.
like i say'd before its a bug in this update so i want to reverse the process and
return to MR1 update.
if i restart the phone in Airplane mode the wifi works like a charm
but after i change it back to GSM (and for some reason enables the 4G network with it) it disconnected from wifi.
Is 4G enabled on your phone?
Again, if you aren't on Sprint, it would be pretty useless to have 4G enabled.
Un-check 4G in Settings->Wireless & Networks and see if that fixes the issue for you...
GUARDIANBD said:
the first thing after i powerdup the phone for the first time i changed it to GSM mode.
like i say'd before its a bug in this update so i want to reverse the process and
return to MR1 update.
if i restart the phone in Airplane mode the wifi works like a charm
but after i change it back to GSM (and for some reason enables the 4G network with it) it disconnected from wifi.
Click to expand...
Click to collapse
i dont have 4 in my country (yet) so idont enable it in firstplace.
the stupid.update must be enables it auto.
how.do i get the mr1 sbf? i will flash it back to stock.
You should be on the Motorola forums. I have heard they are very helpful.
Sent from my MB855 using Tapatalk
i registered there since the problem started..
no luck though.
what about the MR1 stock sbf?? can any 1 redirect me to download it?
Have you tried flashing mr3?
bricky23 said:
Have you tried flashing mr3?
Click to expand...
Click to collapse
no i haven't where i can find it? i prefer the mr1 because i was working with it
before the OTA MR5 and was working perfectly.
strange but if i restart the phone in airplane mode the wifi works if i enabled the gsm network the wifi shut itself down
and i cant enable it again having the "wifi error"

[Solved] Radio?

Hi
OK, I have just received my Atrix, and am having trouble. Basically, it will not connect to mobile data.
It is an AT&T model, unlocked to all networks by the seller. I can make & receive phone calls (now I've found how to skip Blur setup), and have entered the correct APN settings, but it refuses to connect.
I am assuming this is a radio/frequency issue. Are there any radio images that can be used to correct this, so I can use this in the UK? On the Defy there is an app called "baseband switcher" which can install the correct info for you.
---------- SOLVED ----------
Just a quick edit to show this issue is fixed.
I am unsure what fixed it. I have performed most of my testing at work, and found that the issue here was a problem with my provider (they were doing maintenance in the area). But it didn't work at home either, initially. I have flashed several radios, modified pppd-ril.options and replaced libmoto-ril.so. Something out of these has fixed my issue.
If I get chance I will remove some of the mods to see if the issue comes back, and post the results here for anyone else who comes accross this problem.
By the way, this has only fixed the issue of no 2G data. 3G data on 900MHz is still unavailable, as far as I am aware. If anyone knows how to check which frequency is currently being used, I can check this further, otherwise I think this is the best we can hope for at the moment.
Hi
Does anyone know the answer to this?
Can I flash a UK/European radio on this (AT&T) Atrix? I have installed Aura, will this make a difference? Are there "fruitcakes" available for the radio, or must I use and SBF?
I have tried to research this through the site (and google) but I can find no definitive answers. All I think I need is a 900/1800/2100 baseband. I definately have the correct APN settings, and mobile data has worked while I've been out and about, but it is very patchy and I am not getting mobile data in places I know have good signal, and am noit getting 3G in places I used to.
I had this same problem on my Defy, and this was easily fixed using the Defy Baseband Switcher app. Selecting a UK baseband fixed all my issues then, so I expect the same now.
Please help
Thanks
Mouse
Hello
I'm interested at the answer too. I have bought AT&T version from US and imported it to Europe.
The problem for me is that I need Atrix to use 900MHz 3G. I can use 2100MHz 3G but when the 3G is build using 900MHz, Atrix is not able to use 3G, only Edge or GPRS. I have other phone with 900MHz/2100MHz support which I use to verify existence of 3G service.
I have tried with radio version N_01.95.00R which did not work with 900MHz. Just couple of minutes ago I installed N_01.100.00R (CWM zip), haven't yet tested it with 900MHz.
I have seen reports from users owning Atrix, that they have been able to activate 900MHz 3G support by installing N_01.95.00R or N_01.97.00R.
If N_01.100.00R does not work, I''ll try N_01.97.00R and after that I don't know what to try.
is95kiko said:
Hello
I'm interested at the answer too. I have bought AT&T version from US and imported it to Europe.
The problem for me is that I need Atrix to use 900MHz 3G. I can use 2100MHz 3G but when the 3G is build using 900MHz, Atrix is not able to use 3G, only Edge or GPRS. I have other phone with 900MHz/2100MHz support which I use to verify existence of 3G service.
I have tried with radio version N_01.95.00R which did not work with 900MHz. Just couple of minutes ago I installed N_01.100.00R (CWM zip), haven't yet tested it with 900MHz.
I have seen reports from users owning Atrix, that they have been able to activate 900MHz 3G support by installing N_01.95.00R or N_01.97.00R.
If N_01.100.00R does not work, I''ll try N_01.97.00R and after that I don't know what to try.
Click to expand...
Click to collapse
Thanks, that's more info than I've managed to glean from my research.
I'm also on a network which uses 900MHz for 3G (in some areas at least) so this may be my problem. I'm currently on baseband N_01.77.15P. If you wouldn't mind letting me know once you've checked I'll wait for you to report back about
N_01.100.00R.
By the way, does anyone know if there are these "fruitcake" things for radios, or do they have to be flashed from SBFs?
Just FYI, I got impatient, and work has been quiet, so I tried myself.
1.100.0R and 1.95.0R made no difference for me.
I also tried an international 1.97.0R SBF, and this gave me an error while flashing... was quite worried till I pulled the battery and it booted back up fine.
I just want to add, here, that if I manage to get 3G reception I can use it fine. However I don't get 3G in very many places, including ones which worked perfectly (full signal) on my Defy. Also, as soon as it tips over to 2G in these places, it shows the "G" icon but does not allow any traffic.
As I said, this is exact problem I had with my Defy when a ROM I installed changed the baseband to a US one from a UK one, and it was fixed as soon as I changed back. So "all" I need is a baseband which will install on my (BL unlocked, SIM unlocked, Rooted and ROMed) AT&T Atrix which is compatible with (O2) UK bands (specifically 900MHz for 2G & 3G and 2100MHZ for 3G only).
I tested with N_01.100.00R, but no success.
I don't know anything about "fruitcake", but I have installed new radio versions either from sbf with RSD Lite or from zip-files using CWM.
Where to find radio versions made for Europe/international use?
I have an AT&T Atrix in Germany, everything works out ok. Try following:
Go to http://forum.xda-developers.com/showthread.php?t=1163009 and flash the radio from there.
In your stock dialer, dial *#*#4636#*#*, choose Phone Information, Set preferred network type to "GSM auto (PRL)" or "GSM Only".
Before all that though, make sure you have the correct APN, it'd be a bummer if it's that simple..
Vangelis13 said:
I have an AT&T Atrix in Germany, everything works out ok. Try following:
Go to http://forum.xda-developers.com/showthread.php?t=1163009 and flash the radio from there.
In your stock dialer, dial *#*#4636#*#*, choose Phone Information, Set preferred network type to "GSM auto (PRL)" or "GSM Only".
Before all that though, make sure you have the correct APN, it'd be a bummer if it's that simple..
Click to expand...
Click to collapse
Hi
Thanks. I have checked the APN settings so many times now that I could probably recite them by heart I have also installed an app which sets up the correct settings for me, so I'm pretty sure they are right. From *#*#4636#*#* network type is set to GSM auto, and "GSM disconnects" says "fail because Unknown Data Error".
Which radio from that post, BTW? The AT&T .91 one?
drmouse81 said:
Hi
Thanks. I have checked the APN settings so many times now that I could probably recite them by heart I have also installed an app which sets up the correct settings for me, so I'm pretty sure they are right. From *#*#4636#*#* network type is set to GSM auto, and "GSM disconnects" says "fail because Unknown Data Error".
Which radio from that post, BTW? The AT&T .91 one?
Click to expand...
Click to collapse
Yep, that's the one I'm using.
Try flashing that and see how it goes. Though data should work regardless older / newer radio; have you tried calling your provider?
Nup
Flashed the linked radio, and it made no difference.
By the way, I finally found where the "Select band" item was, it's in the 4636 menu, phone info, menu key, select band. This shows only USA.
I think I may try flashing the French fruitcake located here just to see if that fixes it. Orange France uses the same frequencies. I know it's stock, but I can try flashing a custom ROM after. I just want to get this thing working now...
Also, there is a post here which seems to suggest a method to fix it, but I am at work and it's too much hassle to set all that up here.
I tried to flash couple of international sbf's but none installed, sec_exception febe 35,35 was the problem.
Then I tried to install Bell radio from bellradiolatest.zip using CMW. Now I have version n_01.77.30s.qn, haven't tried 900MHz yet but 2100MHZ is working as it was with other versions.
4636 menu shows me also the USA Band, which is only option, cannot be changed.
After I have verified that this n_01.77.30s.qn ain't working, I'll try AT&T .91.
I'm using Cyanogenmod and prefer it, I just can't stand the original firmware or something based on original one. For example, week starts from Monday here, in CM I can choose it but US based firmwares week starts from sunday and cannot be changed.
I can confirm that flashing a French fruitcake doesn't work, results in flashing red led. Restored from backup, back to square one.
The Atrix from AT&T does not have the ability to utilise the WCDMA network on the 900Mhz band.
matthew5025 said:
The Atrix from AT&T does not have the ability to utilise the WCDMA network on the 900Mhz band.
Click to expand...
Click to collapse
Is this certain? Can anyone confirm this?
Also, does anyone know if O2 UK are disabling 2G on 900MHz when they enable 3G?
drmouse81 said:
Is this certain? Can anyone confirm this?
Click to expand...
Click to collapse
It is confirmed by motorola themselves, at the motodev website. This is the link to the said page.
WAN: VOICE BANDS GSM 850/900/1800/1900,
W-CDMA 850/1900/2100
drmouse81 said:
Also, does anyone know if O2 UK are disabling 2G on 900MHz when they enable 3G?
Click to expand...
Click to collapse
Never heard of a carrier disabling a network they already have, but why would you be worried?
That sucks!
Anyway, the reason I was wonderring is that I cannot get a 2G data connection either. I have been told now on another forum that this is not the case, and I should be getting 2G data. So it seems the phone cannot even make a 2G data connection at 900MHZ (this network only does 2G at 900MHz, 3G is at 900/2100MHz). In *#*#4636#*#* it shows DcAtivatingState for ages, then goes inactive with "Unknown Data Error".
When I can get a 3G signal it is fine.
drmouse81 said:
That sucks!
Anyway, the reason I was wonderring is that I cannot get a 2G data connection either. I have been told now on another forum that this is not the case, and I should be getting 2G data. So it seems the phone cannot even make a 2G data connection at 900MHZ (this network only does 2G at 900MHz, 3G is at 900/2100MHz). In *#*#4636#*#* it shows DcAtivatingState for ages, then goes inactive with "Unknown Data Error".
When I can get a 3G signal it is fine.
Click to expand...
Click to collapse
Could you type the whole thing out? Also, check your apn settings
I am absolutely certain the APN settings are correct, I have checked them over and over, set them using an app, and verified against my previous phone as well.
State: Dc ActivatingState is connecting to [ApnSettingV2] giffgaff data, 1357, 23410, giffgaff.comm , , , , , -1, true, -1, 0, 0, *, IP, IP
Click to expand...
Click to collapse
It sits at that for a long time, then goes to
State: DcInactiveState disconnected with last try at 17:35
fail because Unknown Data Error
Click to expand...
Click to collapse
I have also just had a reply on my operator's forum from another user who says he had exactly the same problem with this phone.
Now it's just gone into DcActiveState, and says the connection is available. However, nothing gets through. It reckons it's sending and receiving PPP packets, but I can't ping anything, can't nslookup, and obviously can't browse.
Just tried with my old phone, and everything looks the same (when restricted to 2G only), and it operates perfectly. So it is the phone. I checked the APN settings again, before you ask, and they are identical between devices.
I did read something about the stock AT&T firmware blocking other APNs, but that can't be what's happenning here, can it? I mean, it works fine when it can get 3G.
Right, this is getting irritating.
I just flashed a stock 2.3.4 fruit cake to see if that helped. I added my APN settings, and couldn't connect. Set it in WCDMA only and it got a weak HSPA signal, went through Blur setup. Tried again on GSM auto and no joy, even when it hits DcActivatedState nothing gets through.
I am absolutely certain it is not the APN settings. I am sure they would not even allow 3G access if they were wrong, but with a 3G signal it works perfectly. But on GPRS (in several places, miles apart so on different cells) I can get not data connection.

Enable 3G

I have the UK Razr, at first i was able to use 3G then after 3 days i can only get EDGE.
I hard reset and still i cant get 3G.
Ideas?
I saw in the widget named Mobile date toggle, try to add it and turn it on?
Also check in Setting -> Wireless & network settings -> Mobile networks -> Select network and select 3G.
3G
dragonthl said:
I saw in the widget named Mobile date toggle, try to add it and turn it on?
Also check in Setting -> Wireless & network settings -> Mobile networks -> Select network and select 3G.
Click to expand...
Click to collapse
When i do a network search I only get the 2G networks. If i select 3G the signal drops.
It seems i cant enable UMTS. I m always on EDGE / 2g network.
If I use the sim in another mobile it connects normally to 3G/UMTS.
Any help how to enable it on the RAZR?
It was working 2 days ago and suddenly it stopped.
Any idea how to switch between radio bands? from the phone info i can only see USA band and nothing about Europe or other bands?
This is causing my disabled 3G, I cant connect to any 3G network (voice and data).
Help is needed please
Fix the problem? Same thing happens to me yesterday. All the same. I would appreciate help.
Sorry for my English, I am using the google translator from Spanish.
Same problem here. Anyone find a fix?
Yesterday I wrote email to Motorola, I have asked several questions ... but still have not given me solution.
I returned the device to the store after trying everything. I even changed the GSM/SIM operator and the problem wasn't solved, i can only use EDGE/2G, whenever i switch to 3G the signal dies.
fadishehadeh said:
I returned the device to the store after trying everything. I even changed the GSM/SIM operator and the problem wasn't solved, i can only use EDGE/2G, whenever i switch to 3G the signal dies.
Click to expand...
Click to collapse
Thank you.
The new phone works good in
3G?
OK
In the dialer
*#*#46336#*#*
-Phone information
chose : GSM/CDMA Auto
BE CAREFULL HERE
medo18 said:
OK
In the dialer
*#*#46336#*
-Phone information
chose : GSM/CDMA Auto
BE CAREFULL HERE
Click to expand...
Click to collapse
For mine, the testing menu is *#*#4636#*#*
No luck yet with what you suggested, but I'm trying different combos of APNs and messing with the testing menu to see if I can get UMTS.
---------- Post added at 06:02 PM ---------- Previous post was at 05:27 PM ----------
I've fixed my particular issue. I did an upgrade to the iPhone 4S (US AT&T), and am selling the iPhone to pay for my xt910. Apparently, when they did the upgrade, they inadvertently removed my data plan. They fixed the issue and I'm now getting full UMTS on wap.cingular.
Hopefully that will help some of you other guys having the issue. I thought it was the phone itself, but it turned out to be my plan.

Connected to carrier but signal says Roaming, no APN settings, but have internet

OK guys the title explains my predicament. I live in Costa Rica and am currently with the I.C.E for any of you that may be from here. I purchased a used S2 from a guy that bought it from Claro. So the first thing I did was get rid of the stock and I flashed everything like I wanted which is:
CheckROM v6
Using DarkKnight's Kernel
I'm using the KI3 radio but I have about 20 others and none of them changes my situation (coming up)
Original info was:
PDA-KG7
Phone- KG4
CSC - KH2
NOW here's the deal, my network icon has full bars but with an R for roaming. The phone works fine, I somewhat have data connectivity although SLOW, BUT when I go to APN settings there is nothing there NOR will it let me save a new APN, BUT I do get the 3G and H icons depending on where I am, I just can't program in a new APN or get rid of the Roaming icon no matter what ROM I flash, kernel or radio combination...
I have tried automatically and manually selecting my networks also, no dice...
I have of course already gone to *#*#4696#*#* and changed settings and tried all the variants but currently have it on WCDMA preferred.
I have also gone to *#2263# and tried all those variants but left it on WCDMA All Channels.
So I am more than open for any suggestions.
Go to Sammobile.com & search for stock firmware for your country/carrier (or just your country if they don't have any carrier specific firmware for your region), flash this firmware via Odin following whatever instructions Sammobile have for firmware downloaded from their site.
Once you've done that, check your APN setting & see if you have full connectivity. If for whatever reason your APN settings are blank (if you only end up downloading/flashing a country specific firmware only, for example), call your carrier for the APN settings and then enter these manually.
First thing you do when you have these problems is go back to stock & see if you can reproduce the problem or whether going back to stock fixes same
MistahBungle said:
Go to Sammobile.com & search for stock firmware for your country/carrier (or just your country if they don't have any carrier specific firmware for your region), flash this firmware via Odin following whatever instructions Sammobile have for firmware downloaded from their site.
Once you've done that, check your APN setting & see if you have full connectivity. If for whatever reason your APN settings are blank (if you only end up downloading/flashing a country specific firmware only, for example), call your carrier for the APN settings and then enter these manually.
First thing you do when you have these problems is go back to stock & see if you can reproduce the problem or whether going back to stock fixes same
Click to expand...
Click to collapse
Thanks alot for your response MistahBungle.
Well on stock firmware is where I originally have the problem, that's the reason I began flashing ROMs and radios. IF I use a SIM from the original carrier which is Claro then all is well. BUT if I use a SIM from one of the other two carriers then the phone signal says roaming and I can't save any APN settings, no matter if I'm on stock firmware or any of the other ROMs or radio combinations that I have tried.
OK. Looks like we'll have to dig a bit deeper
So do you have baseband & IMEI in settings/about phone ? That issue of not being able to save APN settings with those other carriers sounds to me like a SIM or network issue. My first thought was it's a problem with the baseband, hence I suggested to flash a stock rom. But if that was the issue, you probably wouldn't be able to enter APN details for any sim/carrier.
Actually, now that I think about it. You know what it sounds like ? That the phone is network locked to your original carrier. That would explain everything.
If your phone *should* be locked (like you're on a contract where you only 'own' the phone at the end of the contract, etc), then I guess you can either pay the original carrier to unlock it. Or you can try one of the many unlock methods you can read about on here/apps you can get on the Market. Or if it shouldn't be locked yet it is, maybe ask the original carrier to unlock it.
You could also try flashing a specific rom for one of the other carriers, but I'm pretty sure that phone is network locked.
cdzo72 said:
Thanks alot for your response MistahBungle.
Well on stock firmware is where I originally have the problem, that's the reason I began flashing ROMs and radios. IF I use a SIM from the original carrier which is Claro then all is well. BUT if I use a SIM from one of the other two carriers then the phone signal says roaming and I can't save any APN settings, no matter if I'm on stock firmware or any of the other ROMs or radio combinations that I have tried.
Click to expand...
Click to collapse
MistahBungle said:
OK. Looks like we'll have to dig a bit deeper
So do you have baseband & IMEI in settings/about phone ? That issue of not being able to save APN settings with those other carriers sounds to me like a SIM or network issue. My first thought was it's a problem with the baseband, hence I suggested to flash a stock rom. But if that was the issue, you probably wouldn't be able to enter APN details for any sim/carrier.
Actually, now that I think about it. You know what it sounds like ? That the phone is network locked to your original carrier. That would explain everything.
If your phone *should* be locked (like you're on a contract where you only 'own' the phone at the end of the contract, etc), then I guess you can either pay the original carrier to unlock it. Or you can try one of the many unlock methods you can read about on here/apps you can get on the Market. Or if it shouldn't be locked yet it is, maybe ask the original carrier to unlock it.
You could also try flashing a specific rom for one of the other carriers, but I'm pretty sure that phone is network locked.
Click to expand...
Click to collapse
Ok just to clarify... all that makes sense, but what is ODD to me is that I don't think the phone is locked... I have full phone capabilities. I can make and answer calls, send texts, I even have full internet capability (even if I can't save any APN settings and there are none to be seen in the menu to choose from), I have the full speed of what I'm paying for from my carrier... the phone just won't let me SEE what APN settings it's using and in the signal it says R for roaming, but in networks it shows that it's connected to MY network...
Yes my IMEI does come up, BUT when I try one of those unlock apps I always get the message that it was unable to unlock it, but it's working with my carrier.
Ahhhh. OK. Yep that's a bit clearer now
OK. So we're pretty sure it isn't locked. That is really weird that it won't let you enter APN settings (regardless of which rom you're using), but you still have internet connectivity. Again, showing your network as the network connected to, yet showing up as roaming on the taskbar, is weird.
I've gotta say I"m pretty much stumped then. Haven't read a similar situation on here in the 4 mths I've been following the Q&A section of the board pretty much every day. Sorry I can't be of more help
Hopefully someone better qualified that me reads your post & can help. If you don't get a reply in a day or two, give it a bump.
cdzo72 said:
Ok just to clarify... all that makes sense, but what is ODD to me is that I don't think the phone is locked... I have full phone capabilities. I can make and answer calls, send texts, I even have full internet capability (even if I can't save any APN settings and there are none to be seen in the menu to choose from), I have the full speed of what I'm paying for from my carrier... the phone just won't let me SEE what APN settings it's using and in the signal it says R for roaming, but in networks it shows that it's connected to MY network...
Yes my IMEI does come up, BUT when I try one of those unlock apps I always get the message that it was unable to unlock it, but it's working with my carrier.
Click to expand...
Click to collapse
MistahBungle said:
Ahhhh. OK. Yep that's a bit clearer now
OK. So we're pretty sure it isn't locked. That is really weird that it won't let you enter APN settings (regardless of which rom you're using), but you still have internet connectivity. Again, showing your network as the network connected to, yet showing up as roaming on the taskbar, is weird.
I've gotta say I"m pretty much stumped then. Haven't read a similar situation on here in the 4 mths I've been following the Q&A section of the board pretty much every day. Sorry I can't be of more help
Hopefully someone better qualified that me reads your post & can help. If you don't get a reply in a day or two, give it a bump.
Click to expand...
Click to collapse
Hey don't apologize, as you see no one else has ventured to give me a response either and I'm completely stumped myself. I looked for 5 days for an answer before I started a new thread because no one will go off on a noob for not searching quicker than I will, but I just haven't seen anyone with a similar situation on any forum anywhere...
THANKS AGAIN!!
Now to the rest of you devs, come on help a fella out and tell me what files I need to be looking for or modifying
Ok MistahBungles I got an update for ya... I decided to download a different firmware package (the PDA and Phone match mine but not the CSC), it's for Claro Argentina, BUT the ROM isn't branded when I booted it (the ROM the phone came had a CLARO boot logo (another reason I started looking for a different ROM)) and THIS ROM automatically has my APN settings in the menu without me doing a thing and the R in the signal is gone....
So now my question is how do I go about flashing the ROM I wanna use which is CheckROM but not lose my new found freedom (I ask because I'm not sure if this is a simple radio issue)
cdzo72 said:
Thanks alot for your response MistahBungle.
Well on stock firmware is where I originally have the problem, that's the reason I began flashing ROMs and radios. IF I use a SIM from the original carrier which is Claro then all is well. BUT if I use a SIM from one of the other two carriers then the phone signal says roaming and I can't save any APN settings, no matter if I'm on stock firmware or any of the other ROMs or radio combinations that I have tried.
Click to expand...
Click to collapse
The Phone maybe Network Locked.(Not sim locked) As taken from gsmlocker.com:
Q. What sorts of locks are there?
A.
- lock phone to SIM
- lock phone to OPERATOR (network lock)
- lock phone to CODE (product lock = offer lock)
If your phone is locked to the sim you cannot use any other sim than the one you have: SIM broken makes phone useless.
If your phone is locked to an operator, you can use any SIM from this operator in your phone. You can switch between contract and prepaid as you wish, but not to a different operator.
If your phone is locked to a code, the phone checks a special "password" (GID) on the SIM that must match your phone. Providers often use different passwords for contract and prepaid.
FlowerPotmen said:
The Phone maybe Network Locked.(Not sim locked) As taken from gsmlocker.com:
Q. What sorts of locks are there?
A.
- lock phone to SIM
- lock phone to OPERATOR (network lock)
- lock phone to CODE (product lock = offer lock)
If your phone is locked to the sim you cannot use any other sim than the one you have: SIM broken makes phone useless.
If your phone is locked to an operator, you can use any SIM from this operator in your phone. You can switch between contract and prepaid as you wish, but not to a different operator.
If your phone is locked to a code, the phone checks a special "password" (GID) on the SIM that must match your phone. Providers often use different passwords for contract and prepaid.
Click to expand...
Click to collapse
OK I get your point BUT the phone if fully functional, I'm using a SIM from a different carrier, I have a data connection, make and receive calls, the whole nine yards, it just won't let me see what APN setting it's using and the R symbol is in the signal... once again, IT IS allowing the use of a different SIM from another carrier
Yes its the same as me! I have the R showing as well.(if you put the Claro sim in the R will disappear yes?)
FlowerPotmen said:
Yes its the same as me! I have the R showing as well.(if you put the Claro sim in the R will disappear yes?)
Click to expand...
Click to collapse
Yes when I use a CLARO SIM the R disappears....
BREAKTHROUGH... I think that I have found the culprit... since I live in Costa Rica I use Market Enabler... apparently whatever it changes is causing the problem, which is weird because I have 3 other android devices, I use the same app on all of them and don't have this issue... NOW I'm really scratching my head... guess I need to contact the dev?
Ahhh. So Market Enabler is changing the CSC which is causing the network settings to disappear/barf.
Nice work finding the source of the problem Yeah tell the dev. Hopefully they can find some sort of fix/workaround so you can still use Market Enabler.
cdzo72 said:
Yes when I use a CLARO SIM the R disappears....
BREAKTHROUGH... I think that I have found the culprit... since I live in Costa Rica I use Market Enabler... apparently whatever it changes is causing the problem, which is weird because I have 3 other android devices, I use the same app on all of them and don't have this issue... NOW I'm really scratching my head... guess I need to contact the dev?
Click to expand...
Click to collapse
MistahBungle said:
Ahhh. So Market Enabler is changing the CSC which is causing the network settings to disappear/barf.
Nice work finding the source of the problem Yeah tell the dev. Hopefully they can find some sort of fix/workaround so you can still use Market Enabler.
Click to expand...
Click to collapse
Well I just through and installed and tried ALL the market unlocking apps and they all apparently do the same thing and causing the same result, my phone thinks it's roaming, so now the head scratcher is why my other Android devices don't behave in the same way? This is my only Samsung. The others are Dell Streaks.
cdzo72 said:
Well I just through and installed and tried ALL the market unlocking apps and they all apparently do the same thing and causing the same result, my phone thinks it's roaming, so now the head scratcher is why my other Android devices don't behave in the same way? This is my only Samsung. The others are Dell Streaks.
Click to expand...
Click to collapse
Sorry to bump this up, but I'm having the exact same problem. I was wondering if you ever figured out how to fix it.
I have a HTC Sensation and it happened to me right after I upgraded my custom kernel version to a newer one.
I never installed Market Enabler nor Market Access but when I check the SIM info it shows incorrect MNC and MCC values which
I can't change... they won't save in the system options.
I thought maybe my SIM card is screwed up, so I'm thinking of getting a new one from my service provider.
I just have to check it on a different phone first.
Pierrot Lunaire said:
Sorry to bump this up, but I'm having the exact same problem. I was wondering if you ever figured out how to fix it.
I have a HTC Sensation and it happened to me right after I upgraded my custom kernel version to a newer one.
I never installed Market Enabler nor Market Access but when I check the SIM info it shows incorrect MNC and MCC values which
I can't change... they won't save in the system options.
I thought maybe my SIM card is screwed up, so I'm thinking of getting a new one from my service provider.
I just have to check it on a different phone first.
Click to expand...
Click to collapse
Ok, forget it. My SIM card was having issues, got a new one from my carrier. Everything is working fine now.

Not Registered on Network

Woke up this morning with everything working. Got out of bed and place my phone on my desk and turned on my computer. I then looked back at my phone to see i had not service. Confused, i restarted my phone to see if that worked and it didnt. I tried another sim and it didnt work either. i then put both of the sims in a iphone and it worked there. I restored the phone to stock and 2 other roms and it still isnt working. The weird part is when on stock i get signal bars even when their is no sim. When i try to dial out i get "Not Registered on Network"
Any help is great help
Wrong section, ask in the general or Q&A.
Sent from my SGH-T999 using Tapatalk 2
Thread moved to Q&A
Also found out the phone now only works on rogers or fido. Which is really weird because i regularly use it on telus and its unlocked
Sent from my GT-I9300 using xda premium
Have u just unstalled any cfw???
Sent from my GT-I9300 using Tapatalk 2
Have you checked your Settings? Still got IMEI? ([Settings] [About Phone] [Status]) Phone connected to correct Network Operator? Access Point Names has correct data in it? [Settings] [More Settings] [Mobile Neworks]
Thanks for the responses. I had a rom running on it for a little bit over a week and didnt make any changes since. I also do have an Imei and an apn
Journyman16 said:
Have you checked your Settings? Still got IMEI? ([Settings] [About Phone] [Status]) Phone connected to correct Network Operator? Access Point Names has correct data in it? [Settings] [More Settings] [Mobile Neworks]
Click to expand...
Click to collapse
It doesnt even show my network operator, thats the weird part it only shows rogers and when i put a sim in for fido (Rogers>Fido) i got service but no h+ even with the correct apn i only got edge
My Network operator doesn't show as a normal either - I do a Search and get (after a wait) Telstra, Optus and Voda - choose Telstra and it pops up a 'Registered on Network' msg.
Journyman16 said:
My Network operator doesn't show as a normal either - I do a Search and get (after a wait) Telstra, Optus and Voda - choose Telstra and it pops up a 'Registered on Network' msg.
Click to expand...
Click to collapse
yeah when i search i only get rogers???? This is the single most awkward thing ive ever seen
EDITTZ Found the problem. The phone switched itself to only look for one band not all. +_+ dont know how it got their and how it pertained through all the wipes but got it working DDDDDDDD
i had the same very exact problem..and yes when its in auto mode it only detects gsm signal so the data is slow signal is E.
i usually use the wcdma only option so that the phone on searches for 3g h and h+ but now when i select that option it only gives me
not registered on network..and no data signal at all.. and also the weird thing is that there is a signal bar on it plus when i scan for
network it searches the other two carrier brand on our country not the sims own carrier. help anyone
ronaldjanr13 said:
i had the same very exact problem..and yes when its in auto mode it only detects gsm signal so the data is slow signal is E.
i usually use the wcdma only option so that the phone on searches for 3g h and h+ but now when i select that option it only gives me
not registered on network..and no data signal at all.. and also the weird thing is that there is a signal bar on it plus when i scan for
network it searches the other two carrier brand on our country not the sims own carrier. help anyone
Click to expand...
Click to collapse
same problem here.. what i did is.. i change the mobile network to other provider.. on my case. im using Globe, i switch to smart.. fixed my problem.. but unfortunately.. im forced to change my service provider :\
xTristinx said:
yeah when i search i only get rogers???? This is the single most awkward thing ive ever seen
EDITTZ Found the problem. The phone switched itself to only look for one band not all. +_+ dont know how it got their and how it pertained through all the wipes but got it working DDDDDDDD
Click to expand...
Click to collapse
Hey xTristinx, glad you got your phone working.
I have the same problem on my Galaxy S, my SIM wouldn't register a network on it but it worked on a different phone. My Galaxy S still gets a signal but always says "out of service". I think this might be a problem because my friend used his SIM card in my phone and it f***** up the bands. Could you give me any suggestions on how you fixed your problem?
Thank you.

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